Relationship development manager jobs in birmingham
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
-
Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
-
Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
-
Ensure all onboarding documentation, contracts, and systems are completed accurately.
-
Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
-
Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
-
Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
-
Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
-
Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
-
Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
-
Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
-
Ensure partners have access to the right guidance, templates, and training resources.
-
Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
-
Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
-
Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
-
Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
-
Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
-
Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
-
Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
-
Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
-
Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
-
Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
-
Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
-
Develop leadership in onboarding design and service improvement.
-
Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
-
Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
-
3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
-
Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
-
Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
-
2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
-
Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
-
Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
-
Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
-
Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
-
Experience handling compliance checks, screening, or due diligence processes is highly desirable.
-
Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Role Purpose: Carry out actions in support of the strategy set out in the Business Plan. Key responsibilities include: Strategy and Business Development and to lead the fundraising effort MAIN DUTIES AND RESPONSIBILITIES
· Work with the Board of Trustees to develop the overall Business Strategy
· Lead the Fundraising programme, with a target income of £100,000 + per annum new funds
· Manage relationships with other 3rd party organisations operating in adjacent healthcare sectors
· Working with the Clinical Consultant, open 5 new Leg Clubs per annum, maintaining a prospective list of 10-20 potential new launches at any one time
· Work with existing and prospective Leg Clubs to understand the NHS landscape both to facilitate growth and to support existing clubs
· Develop relationships with existing Leg Clubs
· Support the Educational Programme of the Lindsay Leg Club Foundation REPORTING
· Produce a monthly activity report
· Report to Board of Trustees at the Quarterly Board Meetings
PERSON SPECIFICATION
1) Experience of 3rd Sector Charity organisations
2) Demonstrable Fund Raising experience
3) Strong interpersonal skills to be able to liaise with different stakeholders
4) Experience in dealing with the NHS and/or healthcare market more generally
5) A genuine interest to support better physical and mental healthcare provision for older people
GENERAL
This is a Sole Trader position which means that the individual must provide their own laptop/computer, phone etc. Appropriate expenses will be reimbursed. This role description is not exhaustive and the successful candidate may be asked to undertake additional appropriate duties as required.
TRAVEL
The role will require regular travel. The post holder must possess a driver’s license and ensure own vehicle is in good clean good clean working order and suitable for the task. The postholder will be reimbursed travel expenses in accordance with the Foundation’s Expense Policy. ABOUT The Lindsay Leg Club Foundation was established in December 2004 with the main objective of facilitating and managing the co-ordinated growth of the network of the Leg Clubs and to provide the Clubs with any information and support that they may require. The Foundation achieved charitable status in September 2005, Charity Registration Number: 1111259. Individual Clubs are members of the central Foundation and operate according to the Lindsay Leg Club Model. The model is set out in a practical Handbook which details how Clubs can be established. It includes guidelines on the four key elements of the model, procedures, policies and standards.
The client requests no contact from agencies or media sales.
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post holder will be required to coordinate and attend events across the UK, including our annual national conference in London and other planned regional events throughout the year. Travel and occasional overnight stays may be needed.
Role Purpose
The Events Coordinator is responsible for planning, organising, and delivering a varied programme of impactful events for service users, volunteers, and the wider cardiomyopathy community. These include, but are not limited to, supporting logistics, planning and execution of information days, medical education events, webinars, volunteer development days, and the charity’s annual national conference.
The role covers the full lifecycle of event management, from concept and planning through to delivery and evaluation. This includes oversight of event budgets, supplier and stakeholder management, and ensuring all events are delivered to a high standard, on time, and within budget. Events will be delivered both in person and online, so confidence in managing virtual and in-person events is essential.
Working collaboratively with colleagues across the charity, the Events Coordinator ensures that every event is accessible, engaging, on budget and aligned with Cardiomyopathy UK’s mission to improve the lives of people affected by cardiomyopathy.
Key Responsibilities
Event Planning & Delivery
- Work with internal teams and external stakeholders to define event objectives, content, themes, budgets, and logistical requirements.
- Plan and deliver a varied programme of events including information days, medical education sessions, webinars, volunteer development days, and the annual national conference.
- Research, negotiate, and book venues, suppliers, exhibitors, speakers, and contractors.
- Develop and manage event timelines, schedules, budgets, contracts, and all related administration.
- Oversee event budgets, ensuring costs are monitored, value for money is achieved, and accurate reporting is provided.
- Coordinate and supervise event staff, volunteers, and suppliers to ensure smooth and professional event delivery.
- Lead on event promotion and marketing, working with communications colleagues to maximise reach and attendance.
- Deliver online and in-person events, ensuring a high-quality experience for all participants.
- Ensure all events are delivered safely, inclusively, and in compliance with health and safety, accessibility, safeguarding, and organisational policies.
- Troubleshoot and resolve issues during events to minimise disruption.
- Collect, analyse, and report on event feedback, providing recommendations for future improvements.
Stakeholder & Relationship Management
- Build and maintain strong relationships with internal teams, external partners, speakers, suppliers, and volunteers.
- Act as a key point of contact for event-related queries before, during, and after events.
- Work collaboratively with teams across the charity to enhance events and develop new formats to meet emerging needs.
General Responsibilities
- Maintain accurate records and documentation for all events.
- Provide administrative and project support as required.
- Contribute to a positive and collaborative team culture within Cardiomyopathy UK.
Person Specification
Essential
- Experience coordinating and delivering events, including online and in-person formats.
- Proven budget management skills and experience negotiating with suppliers.
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
- Excellent communication and relationship-building skills, able to work effectively with a wide range of stakeholders.
- Confident using event software, online meeting platforms (Zoom, Teams, etc.), Eventbrite, Mailchimp and Microsoft Office applications.
- A creative approach to problem solving and event promotion.
- Willingness to work flexibly, including travel to events, occasional evenings or weekends when events require.
Desirable
- Experience of working in the charity sector or healthcare environment.
- Experience of evaluating event impact and outcomes.
- Knowledge of accessibility and inclusion best practice in event delivery.
To apply, please send your CV and cover letter (no more than two pages of A4)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract
Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future.
The post is:
-
Fully remote, part-time hours between 16-21 hours per week.
-
Highly flexible arrangement of core working hours across 4/5 days each week.
-
Salary will be £32,000 pro rata/ full time equivalent.
Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission.
Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must.
The key aspects of the CSC job are to:
-
Be the first port of call for all clinical queries.
-
Arrange the efficient use of our CRM system that supports the clinical service.
-
Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters.
-
Monitor the balance between counsellor capacity and client demand.
-
Provide practical support and signposting to the counselling members, enabling their work.
The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications.
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
- Youth Collective
- Power Shifting Checklist
- We Are Restless Blog
About the Programme
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
This is a fantastic entry-level opportunity for anyone looking to kickstart their career in fundraising and events management. As our Assistant Fundraising Events Coordinator, you’ll play a vital role in Restless Development’s close-knit fundraising team, helping to deliver our flagship events — the Schools Triathlon.
You’ll gain hands-on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.
Alongside this outward-facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.
You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries.
We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.
This role is pivotal to the success of our Schools Triathlon and wider fundraising efforts. If you’re enthusiastic, ready to learn, and eager to grow your skills in fundraising and events, we’d love to hear from you.
Job title : Assistant Fundraising Events Coordinator.
Location :Home Based - Preferably Manchester however applications are welcome from other locations within England
Salary : £26,143 gross per annum
Preferred start date: ASAP
Length of contract : Full Time
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy..
Key Responsibilities:
Systems and processes (30%)
- Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in
- Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
- Monitor and track fundraising progress for over 11,000 participants, encouraging and supporting them to reach their goals.
- Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
- Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
- Support with the merchandise and fulfillment process
- Occasional website updates.
Fundraising and relationship management (30%)
- Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
- Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
- Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
- Provide admin support to the Restless Development US Board, including coordinating quarterly meetings.
- Attend meetings with third party suppliers and schools when necessary
- Support on wider charity initiatives as and when needed
Event management and Communications (30%)
- Support the planning and delivery of two Schools Triathlon events, including site visits, logistics, and on-the-day support.
- Coordinate event communications, including assembly slides, parent invites, and regular registration reports.
- Work collaboratively with the Schools Triathlon team to ensure smooth delivery of all events.
Others (10%)
- Support the Senior Fundraising Manager with developing an individual giving process.
- Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
- Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
- Carry out any other duties as required to support the fundraising team.
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Good organisational skills, with the ability to help plan and support events and fundraising activities.
- Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
- Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
- Able to manage time well, meet deadlines, and balance different tasks.
- Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
- Comfortable working with numbers and handling financial information accurately.
- Able to work independently when needed, while also being a supportive team player.
- A good eye for detail and pride in producing accurate, high-quality work.
- Full driving licensed and access to a vehicle.
Desirables
- Some experience (paid or voluntary) in fundraising, events, or community activities.
- An interest in international development, the charity sector, or community engagement.
- Experience helping to organise events or projects, either in work, study, or volunteering.
- Familiarity with using a database or CRM system (training can be given).
- Confidence in speaking to groups, or a willingness to develop public speaking skills.
Our Commitment to Youth Leadership
As a youth-led agency, we are especially keen to hear from young people under the age of 35.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 20th October 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad.
About you
The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Your top qualities as a leader
- Ambitious
- Collaborative
- Agile
- Resilient
- Resourceful
Key Responsibilities
Funding Development + Stakeholder Relationships (40%):
- Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years.
- Strategic understanding and experience of competitive and fast changing charitable financial landscape.
- Build and maintain strong partnerships with funders and other voluntary sector organisations.
- Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately.
Operational Leadership including Compliance + Budgetary Control (30%):
- Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation.
- Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
- Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
- Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
- Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work.
Team + Performance Management (30%):
- Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment.
- Oversee the team to deliver comprehensive planning and reporting.
- Set benchmarks, monitor performance, and develop a culture of continuous improvement.
- Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.
Person Specification
The role is for up to 30 hours a week over 4 days - for the right person we would consider fewer hours. If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you.
Essential Experience and Ability
- Senior management experience working within a small charity or Community Interest Company (CIC).
- Track record of driving operational excellence, including organisational finances and resources.
- Experience of line management, team development and performance management.
- Experience of securing sustainable and diverse revenue streams; including multi-year, strategic deals worth six-and-seven figures.
- Proactive approach to risk management and maintaining compliance.
- Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
- Experience of working with a range of stakeholders and managing stakeholder relationships.
- Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change.
- Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines.
- Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
- Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
- Passionate about the environment and the importance of citizen science.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
What we offer
Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.
Please submit your CV, LinkedIn profile and answers to the four questions listed on the application page. We are unable to process applications which are not complete.
Applications close midnight Sunday 23 November.
First stage interviews will be held virtually on Wednesday 26 November.
Second stage interviews will be held in person on Wednesday 3 December.
The client requests no contact from agencies or media sales.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
Application deadline: Monday 19 November 2025 at 9am
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you.
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.
You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.
You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.
Key Responsibilities
- Lead the design, delivery and continuous improvement of programme operations
- Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
- Coordinate and support a team of part-time staff, freelancers and delivery contractors
- Lead communications with parents, students, tutors and external partners
- Act as Deputy Designated Safeguarding Lead (training provided)
- Support fundraising, charity development and strategic planning
- Support recruitment and onboarding of staff, volunteers and collaborators
- Contribute to newsletters, social media, and other communications content
You should apply if:
- You’re motivated to make a difference in the education sector
- You’re excited to work flexibly as a senior member of a small, growing team
- You’re a “builder” with the energy and impetus to make things happen
Essential criteria:
- Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
- Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
- Experience in education, youth work or the charity sector
- Experience building and managing projects independently
- Belief in the power of education to transform lives
- Right to live and work in the UK
Desirable criteria:
- Knowledge of safeguarding practice
- Experience in programme monitoring and evaluation
- Experience in fundraising or business development
Safeguarding
Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Head of Developing Philanthropy
We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.
This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.
Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.
You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.
You will:
- Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
- Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
- Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
- Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
- Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
- Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.
About You
You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.
You will have:
- Strategic leadership skills, with experience managing and mentoring teams.
- Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
- Experience developing and delivering inclusive, outcome-focused events and programmes.
- Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
- Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.
Desirable:
- Experience coordinating networks of funders or organisations.
- Understanding of the funding landscape within the environment or NGO sectors.
- Experience in fundraising and/or managing online resources or websites.
Benefits Include:
- 25 days annual leave plus bank holidays (pro rata)
- 7% employer pension contribution
- Flexible working options
- Learning and development opportunities
- Equipment and office allowance
About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Power 2 - Wolverhampton City Council Key Worker Service
Barnardo's is looking to fill a full time Project Worker 2 post, for 37 hours per week.
Work base: - Graiseley Family Hub, Pool Street, Wolverhampton, WV2 4NE.
The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood. The team is a multi-disciplinary team with a diverse skill set.
You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes.
The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families.
The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further 2 Barnardos Project workers. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's.
Although this contract has a permanent status, please be aware that this post is subject to funding and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing closures where the whole organisation takes a break.
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF.
- Enhanced sick pay, as well as enhanced parental and adoption leave policies.
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional/Country team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK, NI and Iberia. Please stipulate which role you are applying for (North of England or Nationwide).
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to either Regional/Country Lead within the Delivery & Partnerships team or the Associate Director of Business Development (depending on the scope of your role).
- We will conduct selection in the w/c Nov 17th – with a multi-stage process taking place that week
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
Interviews and selection will take place w/c Nov 17th – with a multi-stage process taking place that week.
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Head of Finance & Operations
We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).
This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.
Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.
Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.
You will:
- Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
- Oversee governance, compliance, and risk management across all areas of operations
- Manage HR, IT, and systems to support our remote-working team
- Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
- Provide strategic insight and deputise for the ED when required
- Support staff development and wellbeing, ensuring a positive and inclusive organisational culture
This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.
About You
We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.
You will have:
- Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
- At least 7 years’ experience in financial and operational management within the charity sector
- Strong understanding of HR, IT, risk management, and governance in small teams
- Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
- Excellent project management and strategic planning skills
- Strong interpersonal skills and the ability to lead and mentor others
- A proactive, organised, and solutions-focused approach
Desirable:
- Knowledge of UK charity governance and reporting requirements
- Experience working with philanthropists, funders, or in the environmental sector
- Interest in climate and biodiversity issues
Benefits Include:
- 25 days’ annual leave plus bank holidays, pro rata
- 7% employer pension contribution
- Flexible working arrangements
- Learning and development opportunities
- Home working allowance, laptop, and IT support
About the Organisation
The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.
EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.
If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
