Research support jobs
Are you passionate about making a lasting impact? The British Heart Foundation (BHF) is embarking on an exciting journey to significantly grow our philanthropic income over the next five years – and we’re looking for talented, driven leaders to help us achieve our vision.
As a Senior Philanthropy Manager (Principal Gifts), you will be at the heart of this mission, taking ownership of a portfolio of existing donors and prospective supporters, spanning both Major Donor and Trusts & Foundations streams.
Your focus will be on securing seven-figure and above gifts, directly contributing to the BHF mission to save and improve lives affected by cardiovascular disease through transformational funding.
You’ll also play a pivotal leadership role, line managing two Philanthropy Managers (Major Gifts) with diverse portfolios. Together, you will identify opportunities, nurture talent, and set the standard for relationship excellence within the team.
If you are a collaborative, ambitious professional ready to shape the future of heart research through transformative fundraising, we want to hear from you.
About You
As our ideal candidate, you have an impressive background in major gift fundraising, with a proven track record of securing six and seven-figure donations and exceeding ambitious targets.
Able to demonstrate in-depth knowledge of philanthropic fundraising, particularly from Major Donor and Trusts & Foundations sources, you possess strong experience working with senior volunteer leaders and stakeholders such as Trustees, board members, and high-net-worth individuals.
You have the skills and experience to autonomously lead every stage of the cultivation and stewardship journey – from cold prospecting, relationship building across multiple stakeholders, developing and writing strong proposals, pitching, delivering, nurturing and uplifting relationships.
A robust understanding of the charity sector, including its challenges and opportunities, is essential as are your skills and experience in building bespoke fundraising propositions, fundraising through major gift campaigns, and managing complex stakeholder relationships.
You have exceptional communication, both written and verbal, and the ability to inspire commitment and connection to our mission. Strong organisational skills, meticulous attention to detail, and proficiency with Microsoft Office and CRM systems are required.
Ambitious and results-driven you exude leadership, gravitas, and a genuine passion for the BHF’s mission. Flexibility, a proactive mindset, and the ability to work both independently and collaboratively will ensure your success in this transformative, high-impact role.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
On occasion you will need to attend evening events.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference and driving transformative change? Join the British Heart Foundation as our New Business Lead – Philanthropy, a pivotal new role designed to take our fundraising ambitions to the next level.
With bold plans to significantly grow our philanthropic income over the next five years, you’ll spearhead a fresh approach to new business, helping us unlock high-value opportunities and strengthen our commitment to life-changing research.
Working closely with the Head of Philanthropy, you will shape and deliver a new business strategy that inspires six- and seven-figure gifts, managing a dynamic portfolio of Major Donor and Trust & Foundation prospects. Your expertise will help create a culture of innovation and collaboration, supporting your colleagues as you collectively drive new relationships and secure sustainable, multi-year income streams.
This role is perfect for someone with the vision and autonomy to navigate the entire philanthropic journey—from identifying prospects and building relationships to crafting compelling proposals and collaborating across teams. You’ll play a central part in developing our Philanthropy Board and leading the development of a new business culture, all while helping us build a world where everyone enjoys a healthier heart for longer.
If you’re driven by purpose, inspired by the prospect of high-value fundraising, and ready to make a lasting impact, we would love to hear from you.
About You
We’re seeking an ambitious, results-driven fundraising professional with a proven track record in securing six and seven figure multi-year gifts.
As our ideal candidate, you have new business knowledge and are adept at building and nurturing high-value relationships, demonstrating gravitas and passion for the cause when engaging with senior stakeholders, Trustees, and high-net-worth donors.
You have the skills and experience to autonomously lead on every stage of the cultivation journey. Strategic thinking is crucial – you can spot growth opportunities, shape innovative fundraising propositions, and collaborate across teams to deliver transformative outcomes for the BHF.
As someone who adopts a truly collaborative perspective, you can think beyond your own portfolio and team to deliver transformative relationships.
Your experience of engaging senior volunteer leaders, managing complex stakeholder relationships, and working within a matrix structure will be essential.
You have exceptional communication, both written and verbal, and the ability to inspire commitment and connection to our mission. Strong organisational skills, meticulous attention to detail, and proficiency with Microsoft Office and CRM systems are required.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
On occasion you will need to attend evening events.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?
We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events.
This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team.
This role is known internally as Legacy Marketing Executive.
Salary
The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team.
- Collaborate with the Supporter Relations team to manage queries.
- Process third party invoices for approval, tracking against expenditure log.
- Provide exceptional customer service and supporter guidance.
- Provide administration and event management support for legacy events.
For full details of the role, please read through the role profile.
Skills, Knowledge and Expertise
- Previous customer service experience.
- Experience processing invoices and keeping track of expenditure.
- Understanding of data processes and CRMS/databases e.g. Salesforce.
- Ability to import and export data from Excel.
- Exceptional attention to detail.
- Ability to prioritise tasks.
- Ability to manage sensitive data and conversations with supporters.
About the Team
Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
- Receive support with training and mentoring advice to qualification.
- Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite.
Hours: Full-time position, Blended working arrangement could be considered, with two days a week working from home.
Reports to: Transport Solutions Manager.
About the role:
At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.
We’re building a Transport Solutions Team that can work flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. This includes a growing portfolio of projects tackling key challenges like inclusive EV charging, complex community transport funding opportunities, and large-scale research such as the National Centre for Accessible Transport.
We are now recruiting several Grant Managers to join this team and help us deliver our vision. This role works within a dedicated team to assess grant applications from charities and organisations applying to the Motability Foundation for grant-funding to support their work in the disability transport sector.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people and to work on some of the most interesting and impactful projects in the sector.
What you will be doing:
- Manage grant delivery, including assessment, due diligence, contracting, monitoring, and closure, across our funding rounds.
- Engage with all levels of applicant and grantee organisations to understand their work, assess their proposals, and provide support and challenge to strengthen delivery and outcomes.
- Undertake financial, reputational, governance, and operational due diligence in line with our policies and risk appetite.
- Produce high quality assessments of applications for review by our grant panels, including award recommendations.
- Work with applicant organisations to develop and agree contractual grant agreements.
- Manage and monitor multi-year grant awards to ensure objectives and KPIs are achieved within agreed timescales and budgets.
- Ensuring all of our data records are kept up-to-date including reconciling payment schedules to grant records.
- Work closely with colleagues across the TST to provide insight from delivery into programme development, and to learn from others’ work across research, innovation and partnerships.
- Staying abreast of key issues facing the disability and transport sectors, to understand how these shape and influence applications to Motability’s grant programmes.
- Support delivery of non-traditional funding mechanisms such as challenge prizes, research calls, or commercial commissioning approaches, contributing to assessment and management.
Your experience:
- Experienced in assessing, managing, monitoring and evaluating grant applications or similar roles related to charitable grant making.
- Understanding of not-for-profit structures, including charities, social enterprises and other not-for-profit organisations.
- Experience in writing a variety of styles including academic, reports, and impact.
- Demonstrable ability to prioritise when faced with a continuous flow of applications and variable work load.
- Experience of effectively engaging at all levels within applicant organisations leading discussions where necessary.
- Good with numbers, and the ability to understand and interpret budgets and accounts.
- Able to engage with grant applicants and build an ongoing positive rapport.
- Strong IT skills including experience working with the MS Office suite.
- Experience within the disability sector and/or direct or indirect experience of the mobility challenges faced by disabled people would be advantageous, but not essential.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our Community Services delivery team includes our Community Support/ Resources services.
Our Head of Community Services will be:
- leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
- responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
- responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.
We’re looking for:
- experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
- experience and excellent working knowledge of volunteering and volunteer management and leadership
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in a Group Business Development/Referrals Assessment Manager position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.
As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.
The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff.
Key responsibilities of the role include:
- Proactive in assessing and responding to tender opportunities with local authorities and other commissioning bodies.
- The lead and main point of contact for new referrals and call offs.
- Lead on person-centred assessments of individuals’ support needs, and supporting the transition of new people entering services, in collaboration with local operational teams.
- Building effective working relationships with commissioners, local authorities, health bodies, funders, and corporate partners.
- Able to produce detailed financial costings for proposed packages of support and ensure funding agreements are secured.
- Able to contribute to the organisation’s development and growth strategy.
The ideal candidate profile:
- Experience within the care, health, and/or housing sectors, particularly in learning disabilities and sight disabilities.
- Ability to assess and analyse a wide range of support needs and referral information.
- Experience in writing and submitting successful tenders.
- Proven track record of achieving growth targets.
- Excellent communication, analytical, and organizational skills.
- Full UK Driving Licence and use of a car for business purposes.
Our benefits include:
- 23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
- Paid Birthday leave
- Employer Pension contribution
- Staff discount scheme
- Employee Assistance Programme
- Long Service Awards
- Ongoing training with support and development opportunities
New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.
About Us:
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.
How to Apply:
For more information and Job Description please visit our website.
Please submit your CV and covering letter stating ‘what qualities and experience you can bring to the role’
Closing Date: 6th November. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.
Interviews: Interviews will take place on 10th November.
New Outlook and Vision Homes Association are Equal Opportunity Employers
No agencies.
Providing Specialist Care in an Enabling Environment



The client requests no contact from agencies or media sales.
We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.
Information about the role:
For further information, please see the attached job description.
Salary: £36,000 – £40,000 FTE
Hours: 21 hours per week over 3 days
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post holder will be required to coordinate and attend events across the UK, including our annual national conference in London and other planned regional events throughout the year. Travel and occasional overnight stays may be needed.
Role Purpose
The Events Coordinator is responsible for planning, organising, and delivering a varied programme of impactful events for service users, volunteers, and the wider cardiomyopathy community. These include, but are not limited to, supporting logistics, planning and execution of information days, medical education events, webinars, volunteer development days, and the charity’s annual national conference.
The role covers the full lifecycle of event management, from concept and planning through to delivery and evaluation. This includes oversight of event budgets, supplier and stakeholder management, and ensuring all events are delivered to a high standard, on time, and within budget. Events will be delivered both in person and online, so confidence in managing virtual and in-person events is essential.
Working collaboratively with colleagues across the charity, the Events Coordinator ensures that every event is accessible, engaging, on budget and aligned with Cardiomyopathy UK’s mission to improve the lives of people affected by cardiomyopathy.
Key Responsibilities
Event Planning & Delivery
- Work with internal teams and external stakeholders to define event objectives, content, themes, budgets, and logistical requirements.
- Plan and deliver a varied programme of events including information days, medical education sessions, webinars, volunteer development days, and the annual national conference.
- Research, negotiate, and book venues, suppliers, exhibitors, speakers, and contractors.
- Develop and manage event timelines, schedules, budgets, contracts, and all related administration.
- Oversee event budgets, ensuring costs are monitored, value for money is achieved, and accurate reporting is provided.
- Coordinate and supervise event staff, volunteers, and suppliers to ensure smooth and professional event delivery.
- Lead on event promotion and marketing, working with communications colleagues to maximise reach and attendance.
- Deliver online and in-person events, ensuring a high-quality experience for all participants.
- Ensure all events are delivered safely, inclusively, and in compliance with health and safety, accessibility, safeguarding, and organisational policies.
- Troubleshoot and resolve issues during events to minimise disruption.
- Collect, analyse, and report on event feedback, providing recommendations for future improvements.
Stakeholder & Relationship Management
- Build and maintain strong relationships with internal teams, external partners, speakers, suppliers, and volunteers.
- Act as a key point of contact for event-related queries before, during, and after events.
- Work collaboratively with teams across the charity to enhance events and develop new formats to meet emerging needs.
General Responsibilities
- Maintain accurate records and documentation for all events.
- Provide administrative and project support as required.
- Contribute to a positive and collaborative team culture within Cardiomyopathy UK.
Person Specification
Essential
- Experience coordinating and delivering events, including online and in-person formats.
- Proven budget management skills and experience negotiating with suppliers.
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
- Excellent communication and relationship-building skills, able to work effectively with a wide range of stakeholders.
- Confident using event software, online meeting platforms (Zoom, Teams, etc.), Eventbrite, Mailchimp and Microsoft Office applications.
- A creative approach to problem solving and event promotion.
- Willingness to work flexibly, including travel to events, occasional evenings or weekends when events require.
Desirable
- Experience of working in the charity sector or healthcare environment.
- Experience of evaluating event impact and outcomes.
- Knowledge of accessibility and inclusion best practice in event delivery.
To apply, please send your CV and cover letter (no more than two pages of A4)
The client requests no contact from agencies or media sales.
Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Reception Administrator
Salary: Real Living Wage - £12.60 per hour
Hours: 15 hours p/w and 20 hours p/w contract, flexible and possible job share
Days of work: Mon – Fri 10am-4pm
Contract Type: Permanent
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Benefits:
- 4% Pension contribution
- 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service
- Enhanced sickness pay
- Employee Life Cover
- Monthly independent therapeutic supervision
- Take your birthday off
- Salary sacrifice schemes- Holidays, Cycle to Work
Reporting to: Facilities Manager
Direct reports: None
Collaborating with: Receptionist/Administrator
Closing date: Monday, 10th November 2025 5pm
Interview dates: Interviews will be conducted W/C 17th November
Start date: As soon as possible late November/early December 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we are looking for a warm, adaptable Receptionist Administrator who can confidently handle a wide variety of tasks while being the welcoming face of the charity.
What we do:
We support survivors through personalised, one-to-one help from our amazing team of trained staff, volunteer caseworkers, and counsellors. We also connect people to local services, support networks, and community programmes, depending on what they need.
Our team helps turn houses into homes by decorating, painting, and finding essential furniture for those moving into council-provided housing.
We also share our knowledge through training and workshops with other charities, businesses, and organisations working in this field—helping to build a better understanding of trafficking and how to support survivors well.
To keep our work going, we raise money through events, donations, and sponsorships. We also contribute to national research and working groups so that survivors’ voices are heard and included in future policies and practices.
By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives.
About the Role:
We’re looking for someone who is warm, approachable, and highly organised — someone who enjoys being the first point of contact and can represent the charity with professionalism and compassion.
The ideal candidate will be comfortable juggling a wide variety of tasks, staying calm under pressure, and adapting quickly to shifting priorities.
They’ll have excellent communication skills, a proactive attitude, and the ability to work both independently and as part of a team. Most importantly, they’ll be someone who takes pride in supporting others and shares our commitment to making a positive difference.
What You’ll Be Doing:
This role is responsible for welcoming staff, clients, volunteers, tenants and visitors to Snowdrop by creating a safe and welcoming environment and supporting the wider team with administrative tasks.
Reception Duties:
This role is responsible for creating and maintaining a welcoming, safe and friendly atmosphere for service users, visitors, volunteers and staff members. This role is responsible for maintaining front of house, welcoming visitors, clients and guests, answering enquiries over the phone, via email and in person.
Facilities Duties
Liaising with Facilities Manager and supporting with facilities duties such as scheduling and supporting with internal and external room bookings, coordinating scheduled works and ensuring access for maintenance and external contractors as required.
Administrative Duties:
This person will play a key role in administering certain financial duties and assisting the Head of Finance and Resource with their reporting duties, keeping the organisation running in a smooth and efficient manner.
Support the Wider Snowdrop Team:
To work with the team to coordinate excellent service delivery and support for volunteers and service users in line with the Mission, Vision and Values of the Snowdrop Project. This can include participating in team meetings, away days and supporting and promoting internal activities, creating content for internal and external activities as required.
Why Join Us?
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Be part of a pioneering, survivor-focused charity making a real impact
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Work in a supportive, inclusive and values-led organization
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Have the freedom to bring your ideas to life and take ownership of your work
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Join a team that celebrates progress, values growth, and genuinely cares
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Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Please note- we will not be working with recuiters for this post.
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
Empowering survivors of modern slavery to rebuild their lives and thrive


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We have an established centralised Student Opportunities team that manages the oversight of additional enrichment opportunities and programmes across the charity including arts-based programmes, career placements, and the development of IntoUniversity’s Associate Network (alumni community). This team works closely with our local learning centres to promote, recruit, and deliver these diverse opportunities for students.
We are looking for an interim Oxbridge Programme Manager to join our Student Opportunities team on a fixed-term basis. You will lead on the delivery and development of our comprehensive programme of support for young people across our network who are interested in applying to Oxford, Cambridge or other highly-selective universities. You will provide expert advice and support to student cohorts in group workshops and on a one-to-one basis to help them make informed decisions about their future choices and submit competitive applications.
The role at a glance
Contract: Full-time, fixed-term until January 2027
Start date: January 2026
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Bristol, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: £39,100 per annum (including £2,700 London contribution) for candidates based in London; £36,400 per annum for candidates based outside of London
Job Purpose
The Oxbridge Programme Manager will be responsible for the development and delivery of the Explore Oxbridge programme. They will work closely with the Head of Student Opportunities to plan and develop the programme.
The role will involve the management and coordination of a comprehensive package of support for students from Year 9 / S2 upwards. This includes workshops, webinars, day trips and residentials designed to increase student knowledge about studying at selective universities, in particular The University of Oxford and The University of Cambridge.
The role will involve stewardship of various stakeholders, including Oxbridge colleges and IU school partners. The Programme Manager will work closely with the wider Student Opportunities team and IntoUniversity centre teams to ensure students are benefitting from the programme.
Explore Oxbridge
The Explore Oxbridge programme is open to students who are either currently being supported by IntoUniversity centres (typically students aged 14-18 years) or IntoUniversity Student Associates (IU alumni). The programme offered to students will include, but are not limited to, the following:
- Personal statement support
- Mock interview practice
- Student life workshops and webinars
- Subject choice advice
- Research project support
- Subject taster sessions
- Open days and residentials
Eligibility for the role
In order to be eligible for the role, applicants will:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
- Be able to demonstrate extensive knowledge of the Oxbridge application and admissions process and how to translate this into engaging, differentiated and age-appropriate materials, programmes and content.
- Be able to apply knowledge of H.E. and the Oxbridge college system, to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
- Have experience of confidently liaising with a variety of stakeholders, for example: head teachers, funders, universities
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Active Communities Development Worker
Contract: 37.5 hours per week, 12 months fixed-term contract with possibility of renewal
Salary: £34,434 + Benefits
Reference: ACDW/25
Whatever life throws at Salford, you’ll ensure we stand strong.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Dividing your time between our volunteering and emergency response activities, you will assist us in building active, connected and resilient communities within Salford. In particular, you will go the extra mile to develop local capacity to address civil contingencies ranging from major incidents to extreme weather as you:
- Reach out to, engage and train community response volunteers.
- Proactively identify opportunities for new projects and initiatives.
- Connect with local authority, health, police and housing partners.
- Embed learning trends and best practice across our volunteering work.
- Lead a Voluntary, Community and Social Enterprise group within the Salford Local Resilience Forum.
To be equal to this high-profile challenge, you will require:
- Experience of working with volunteers, ideally embracing recruitment, training and management.
- Familiarity with building relationships within the VCSE sector.
- A proven record of developing productive partnerships with key stakeholders.
- Expertise in organising and facilitating high-level meetings and forums.
- Strong presentation and interpersonal abilities.
- Broad knowledge of civil contingencies and community resilience.
- A flexible approach to hours and responsibilities.
In return, you can expect a comprehensive package of benefits including 28 days’ holiday (rising to 30 days after five years), a pension scheme with 7% employer contribution, subsidised membership of the Hospital Saturday Fund and much more. Help us release the potential of the people of Salford, and we will do the same for you, giving you the training and development to take your career to the next level.
For more information about this role, please download the job pack.
Closing date: 9 am on Thursday, 13th November 2025.
Interviews: Monday, 24th November 2025.
Your completed application form and equal opportunities form should be returned by email or by post.
Email applications will be acknowledged when we receive them. Should you wish to receive an acknowledgement for a postal application, please include a stamped, self-addressed envelope with your completed application form, and we will return this to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our Reading team.
We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Hybrid working from our Reading office and home - with service delivery in Berkshire and surrounding areas including West London.
Contract: Permanent part time – 26 hours per week over 3.5/4 days between Monday and Friday.
Salary Ranges: Social Worker - Salary in the range of £23,929 to £29,246 pro rata per annum (full time equivalent £34,053- £41,620 per annum). Senior Social Worker - Salary in the range of £27,611 to £33,745 pro rata per annum (full time equivalent £39,292- £48,022 per annum)
About the role:
Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
· participating in recruitment activities and training for prospective adopters
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful.
If you would like to arrange an informal discussion about the role, please visit our website for contact details.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Friday 14 November 2025
Interviews likely to be held on: Thursday 20 November and Thursday 09 December 2025
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
- Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
- Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
- Knowledge of how to develop a consistent brand voice and style.
- Ability to conduct market research, competitive analyses and research on potential target audiences.
- Strong understanding of digital communications, including social media, email marketing, and website content strategy.
- Experience managing crisis communications and safeguarding organisational reputation.
- Understanding of how marketing strategies relate to charity and income targets.
- Expertise in project management and ensuring teams meet timeline and budget objectives
- Demonstrable experience of leading and managing high-performing teams.
- Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
- Ability to pivot between project details and big-picture goals.
- Strategic thinker with the ability to translate insights and data into actionable plans
- Collaborative mentality and openness to work with different stakeholders, internally & externally.
- Analytical mindset well-versed in quickly spotting trends
- Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
- Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
- Strong understanding of the charity sector and Make-A-Wish’s mission.
- Proficiency in analytics and data-driven decision making.
- Excellent networking and relationship building skills to meet strategic objectives
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
- Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
- Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
- Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
- Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
- Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
- Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
- Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
- Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
- Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
- Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
- Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
- Oversee the integration of digital marketing to support fundraising, awareness, and community building,
- Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
- Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
- Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Represent Make-A-Wish UK and nurture key relationships as required.
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
- Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
- Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.


