Service delivery manager jobs in London

Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.

Make a Meaningful Difference in the Lives of Women in the Criminal Justice System

Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?

We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.

What the role involves:

• Working an average of  17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
• Supporting residents within our Approved Premises
• Contributing to the safe and smooth daily running of the service
• Being a positive role model, using encouragement and consistency to motivate change

We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.

We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.

Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.

You’ll be:

• Self‑motivated and committed to supporting others
• An excellent communicator with strong administrative and teamwork skills
• Someone who brings enthusiasm, responsibility, and reliability to every shift

What we offer:

• Regular supervision to support your development
• Tailored training to build your confidence and skills
• The opportunity to make a tangible, positive impact every day

If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.

We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:

• 30% pay enhancement for working weekend shifts.
• Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
• Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
• Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
• Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
• Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.

Could you do a job where you change lives?

Could you lead recruitment across the organisation, ensuring high-quality staff are appointed to support the delivery of excellent services. Apply now!

Join Pilgrims’ Friend Society, a long-established Christian charity dedicated to supporting older people through our warm, faith-based communities.

We are seeking a Recruitment Lead to manage our recruitment. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We’re a growing charity that invests in its people, offering real opportunities for development and progression. You’ll join a supportive team where your work is valued and your growth matters.

As a Recruitment Lead, you’ll play a crucial role in identifying and attracting top talent.

If you have experience in recruitment, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job pack here

Responsibilities:

• Lead and coordinate recruitment activity across the organisation, ensuring vacancies are effectively advertised and managed.
• Work with managers to understand needs and develop recruitment plans.
• Manage end-to-end recruitment processes including advertising, screening, interviews and offers.
• Conduct and manage the Certificates of Sponsorship (CoS) process in line with UK immigration and sponsorship requirements where applicable.
• Ensure all recruitment activity complies with employment legislation and organisational policies.
• Support and advise managers on recruitment best practice and interview processes.
• Manage relationships with job boards, recruitment agencies and other attraction channels.
• Identify and utilise the most effective sourcing channels, including job boards, social media, networking events, and employee referrals.
• Some travel may be required to support with open days or external recruitment events.
• Develop initiatives to strengthen the organisation’s employer brand and attract candidates aligned with the mission and values.
• Monitor recruitment metrics and provide reports to support workforce planning and improvement.
• Identify opportunities to improve recruitment processes, systems and candidate experience.

Skills/Experience:

• Minimum of 2 years recruitment experience.
• Experience with Recruitment agencies or internally managing end-to-end recruitment processes.
• Experience using applicant tracking systems (ATS) and HRIS.
• Knowledge or experience of the Certificates of Sponsorship (CoS) process and immigration compliance (desirable). 
• Strong organisational skills and ability to manage multiple vacancies simultaneously.
• Excellent communication and interpersonal skills.
• Able to travel to various sites as required for the role.
• Ability to analyse recruitment data and use insights to improve recruitment outcomes.
• Proactive approach to learning and developing knowledge of recruitment and the social care sector.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

35 hours a week. Monday to Friday

Travel required for the role

Benefits:

• Remote working
• Flexible working hours
• 6.6 weeks’ paid holiday per year, including bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do.

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors. 

Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).

You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.

You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.

Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.

This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.

As Deputy Head of Major Gifts, you will:

• Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
• Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
• Play a key role in strengthening Greenpeace UK’s climate philanthropy
• Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
• Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
• Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
• Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
• Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture

This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.

Essential skills and experience:

• A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
• The ability to work across a blended T&F and HNWI model, regardless of your core specialism
• Personally securing six-figure gifts from T&Fs and major donors
• Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
• Proven success engaging senior stakeholders, including Board members, and philanthropic networks
• A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
• Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
• A commitment to Greenpeace’s mission, values and independence

Desirable:

• Experience of securing 7-figure gifts from trusts & foundations and/or major donors
• Experience in capital campaign fundraising and cross-market collaboration
• Experience of climate or environmental philanthropy

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. 

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

HR Officer 

Grade 3 (29,340 – 32,430 FTE) 

12 months (with possibility of extension) 

 21 hours per week 

This is a great opportunity for an efficient, thoughtful person with a good eye for detail to get hands-on experience of HR practice and processes. We’re a medium sized charity with big ambition for older people in East London. To find out more about our services and our strategy please visit our website. 

Background to the role  

Our Head of People is currently on Maternity leave until February 2027. During this period, we are strengthening the People function and are seeking an HR Officer to support the interim Head of People to deliver effective support while we align our staff and volunteering processes; this role will support both areas with a focus on HR. 

Our Operations Coordinator carries out staff recruitment, onboarding and offboarding work. The HR Officer may help with this from time to time, but it won’t be a substantive part of the job. 

Job Purpose 

Support the Head of People to deliver the charity’s HR and Volunteering functions (People) in line with the organisation’s values and EDI objectives. 

This will include improving our ‘People’ processes and increasing the overall efficiency of this area of the organisation.

Equity Diversity and Inclusion 

At Age UK East London we are committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'.  We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.   

Key Tasks 

People support 

Work with the Head of People to: 

• Respond to HR-related queries from across the organisation, escalating as necessary. 

• Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant. 

• Support the implementation of Learning and Development (L&D) initiatives, including by booking internal/external training sessions and maintaining training records and mandatory training compliance. 

HR administration  

• Draft and issue job offers, contracts and contract variations. 

• Maintain accurate employee records within Sage HR 

• Manage changes to employment including hours, pay, role and line manager updates. 

• Manage employee benefits such as Employee Assistance Programme and cycle‑to‑work scheme. 

• Monitor completion of staff reviews and appraisals 

Absence management 

• Monitor sickness absence and ensure return‑to‑work documentation is completed. 

• Maintain accurate annual leave records. 

• Arrange Occupational Health assessments and ensure reports are received and shared as appropriate.

Employee relations administration 

• Maintain records of cases including grievances, disciplinaries, and investigations. 

• Take minutes in HR meetings. 

• Prepare letters, documentation and follow‑up actions relating to HR casework 

Volunteering 

• Work with the volunteering team to improve efficiency and help align volunteering processes with HR practices where appropriate. 

 General 

• Meet regularly with the Head of People for support and supervision 

• Attend team and staff meetings, as required. 

• Undertake any training required to fulfil the role. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. 

• Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

 Functional Links  

• Close working relationship is needed with the Operations Coordinator. 

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply. 

A= We want to see evidence that you meet this criterion as part of your application statement (we may also test at interview). 

I = We will test this at interview. 

Experience 

Essential:

• Of administrative work in a professional environment. A 

Desirable: 

• Working in a HR role. A 

• Working in the voluntary sector. A 

• Supporting volunteer programmes. A 

• Using HR systems (preferably Sage HR). A 

Knowledge & Understanding 

Essential: 

• Of diversity, equity, and inclusion principles and practice across People Functions. A 

• Of data protection. A 

Desirable:

• Knowledge and understanding of UK employment law. A 

Skills/ Attributes 

Essential:

• Excellent verbal and written communication. A 

• Ability to collect and analyse data. A 

• Intermediate IT skills including using of Microsoft excel, word, outlook and teams. I 

• Empathetic, with a strong commitment to employee and volunteer well-being. I 

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. I 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• Flexibility in working hours to meet organisational needs. 

Employment Details 

Contract type 

This contracted post is for 21 hours per week (if part-time, working day pattern to be decided).We welcome application for flexible working including reduced hours and other flexible working arrangements. 

Location 

The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU. 

Salary   

Between £29,340 – 32,430 Plus 5% employer pension contribution. Organisational annual pay award pending 

Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached. 

Holiday entitlement 

25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday. 

Conditions of employment 

The job offer is subject to the receipt of two satisfactory Employment References, one of which from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable). 

How We Value Our People 

Learning and development 

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy 

We welcome flexible working requests from day one and anyone can make as many requests as they wish to. 

Family Friendly Policy 

We have a competitive Family Friendly Policy which includes maternity, paternity adoption, shared parental leave, dependency and carers leave. We have an enhanced maternity and paternity pay policy based on the length of service and we offer up to one week paid dependency leave and carer leave. 

Sick leave policy 

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service. 

Death in service insurance  

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us. 

Employee assistance programme 

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance. 

Duncan Robertson Award 

For the outstanding contribution to the wellbeing of older people. 

Cycle to work scheme 

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break 

Other benefits 

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good. 

Next Steps 

How to apply 

To apply, please complete the application form on our website. 

Recruitment Timetable 

Deadline to receive applications: 1st April 2026 at Midnight

Interviews: 10th April 2026 in-person.

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department using the email on our website. 

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Holding a caseload, conducting key work sessions which are personable to their needs
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary

About You

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

People Administrator

Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive

Contract type: Permanent, full-time

Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)

About the job role

An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).

About you

You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.

• You’re approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You’re confident using Microsoft Office and enthusiastic to learn new systems.
• You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: 6 April 2026.

Interviews: 15 April 2026.

Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.

Activities Coordinator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Activities Coordinator

Location: Havering, Close to Harold Wood Elizabeth Line station. Step free access available at this service.

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the Role

We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement.  No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.

Some Key Responsibilities Include:

• Planning and coordinating individual and group activities and sessions
• Delivering programmes that support residents’ goals, personal development, and reintegration
• Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation
• Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing
• Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed
• Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue
• Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement
• Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery
• Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks

About You

We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:

• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to provide advice, support and guidance to a team and residents on various areas
• Ability to work creatively and encourage creativity in others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.

Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.

This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.

Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.

Key responsibilities

• Support the development and delivery of employee engagement initiatives across Mercy Ships UK

• Partner with managers to strengthen team culture, communication and staff wellbeing

• Help coordinate learning and development opportunities that enable staff to grow and thrive

• Provide guidance and support on people-related matters, helping to build confident and capable managers

• Contribute to organisational initiatives that strengthen culture, values and employee experience

• Support internal communications and activities that foster connection, collaboration and engagement across teams

About you

You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.

You will bring:

• Experience working in a people, HR or organisational development role

• A strong interest in employee engagement, culture and learning

• The ability to support and coach managers in developing healthy teams

• Excellent communication and relationship-building skills

• A collaborative and proactive approach to supporting organisational initiatives

• Alignment with the values and mission of Mercy Ships

Why join Mercy Ships?

At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.

This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations.

 Responsibilities Include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)