Service management jobs

Join Our Team as a Qualified Psychological Wellbeing Practitioner
Location: HMP Full Sutton, York.

Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Full Sutton.

The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday. 

As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.

*The applicant must have a full UK Driving Licence with access to a vehicle.

What I will do and achieve:

In this role, you will make a real difference by supporting individuals with mental health needs within a prison setting. Your work will focus on empowering recovery, delivering evidence-based interventions, and ensuring high standards of care.

What you’ll be doing:

• Manage referrals – Assess suitability of new referrals, following agreed protocols, and ensure clients receive the right level of care, including stepping up treatment when needed.
• Support recovery – Help people with mental health challenges to self-manage their recovery through person-centred assessments and risk evaluations.
• Deliver interventions – Provide low-intensity, evidence-based interventions such as Guided Self-Help and psycho-educational support, drawing on CBT principles.
• Collaborate and coordinate – Work closely with multi-disciplinary teams to maintain a stepped care approach and attend relevant meetings.
• Maintain high standards – Protect client confidentiality, record outcome measures, and ensure accurate clinical data entry in line with best practice.
• Build partnerships – Liaise with statutory and non-statutory agencies to support continuity of care upon release from prison.
• Meet service goals – Adhere to agreed activity targets to minimise waiting times and ensure accessible treatment delivery.
• Communicate effectively – Engage with clients, colleagues, and stakeholders in a clear and professional manner.
• Champion our values – Uphold the values of Rethink Mental Illness and represent the organisation positively at all times.
• Be flexible – Provide contingency cover for other prison sites when required.

Key Responsibilities and Commitments:

• Work in line with Prison Service policies and procedures, supporting relevant programmes and contributing to risk management and public protection.
• Comply with all legal and regulatory requirements, including the Data Protection Act 1998 and Health & Safety at Work Act 1974.
• Ensure accurate and secure management of all records in accordance with Data Management and Information Governance policies.
• Act in accordance with the charity’s Professional Boundaries, Safeguarding, and Health & Safety policies, reporting any concerns promptly to your line manager.
• Attend regular clinical and managerial supervision as agreed with your manager.
• Take responsibility for your own performance review, responding to agreed objectives and undertaking relevant training.
• Engage in personal development and supervision to enhance competencies and clinical practice.
• Maintain professional registration requirements and stay up to date with Department of Health guidelines and internal standards.
• Work within the charity’s national policies, local operating procedures, and those of external regulators or professional bodies.
• Promote Rethink Mental Illness by encouraging membership, donations, and activism.
• Undertake other reasonable duties and projects as required by your line manager, in line with the role and grade.

Essential Skills and Experience:

• Qualified Psychological Wellbeing Practitioner (PWP) through IAPT Low Intensity National Programme (e.g., Postgraduate Diploma in Psychological Therapies).
• Accredited with a recognised body (BACP or BPS).
• Experience delivering evidence-based low-intensity interventions at Step 2 within a stepped care model.
• Strong knowledge of assessment, screening, referral processes, record-keeping, and brief psychological interventions.
• Skilled in applying evidence-based psychological therapies and using clinical outcome measures.
• Ability to build inclusive, therapeutic relationships and respect diversity.
• Excellent communication skills (verbal and written) and confident with IT systems (Word, Excel, databases).
• Committed to professional development and constructive use of supervision.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!

Head of Learning and Development

Help shape the future of learning at Prospect Hospice

At Prospect Hospice, we believe that investing in our people is key to delivering exceptional care for patients and families. We are looking for an experienced and inspiring Head of Learning and Development to lead our learning, education and organisational development agenda and help create a culture where everyone can thrive.

As a member of our Leadership Team, you will provide strategic leadership for learning and development across the hospice, ensuring our staff and volunteers have the skills, knowledge and confidence to deliver outstanding palliative and end-of-life care.

This is an exciting opportunity to influence workforce capability, leadership development and organisational culture at a time when the hospice sector continues to evolve and innovate.

Hours: 37.5 hours per week (some flexible working considered)

What is the role?

Reporting to the Director of People, you will lead the development and delivery of our Learning and Development strategy, ensuring it aligns with our organisational priorities and values.

You will:

· Lead learning, education and organisational development initiatives across the hospice.

· Develop leadership and management capability at all levels.

· Oversee mandatory training, compliance and workforce development programmes.

· Work closely with clinical leaders to support education, competency development and best practice.

· Drive a culture of continuous learning, engagement and improvement.

· Build strong partnerships with external organisations, including healthcare and education providers.

· Lead and develop a passionate and dedicated Learning and Development team.

About you

You will be a strategic and collaborative leader with significant experience of leading learning, development, education or organisational development functions.

You will bring:

· Experience of developing and implementing organisation-wide learning strategies.

· A strong understanding of leadership development, organisational development and workforce capability.

· Experience of leading teams and managing budgets.

· Excellent stakeholder management and influencing skills.

· A passion for developing people and creating inclusive, high-performing cultures.

Experience within healthcare, hospice, charity or public sector settings would be advantageous.

Please see the job description for full details and person specification.

Why join us?

At Prospect Hospice, you'll be part of a compassionate organisation that makes a real difference every day. We are committed to creating a supportive and inclusive workplace where colleagues are empowered to grow, innovate and deliver exceptional care. We offer:

· A meaningful role where you work truly makes a difference

· 27 days annual leave entitlement plus bank holidays (pro-rata for part-time)

· Generous contributory pension scheme and life assurance

· Employee Assistance Programme, wellbeing support, discounts including Blue Light Card

· Opportunities for learning and development

· Supportive, values-driven culture

· Flexible working options (where possible)

· Free parking on-site

Join us and help shape the future of learning and development for our people, our volunteers and the communities we serve.

How to apply

To apply, please complete your application via the green “Apply” button 

Interviews will be held on 9 July 2026

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and may close the vacancy before the closing date.

Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.

Main Responsibilities

Supporter care and administration

• Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
• Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
• Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
• Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
• Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
• Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
• Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.

Supporter communications and relationship building

• Provide friendly, clear and consistent communication with supporters by email, telephone and post.
• Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
• Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.

Teamwork and collaboration

• Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
• Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.

Supporter care compliance

• Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
• Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.

Person Specification

Knowledge and experience

• Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
• Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
• A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
• Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
• An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.

Skills, abilities, and behaviours

• A friendly, approachable communication style, with strong written and verbal skills.
• Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
• Strong attention to detail and a commitment to getting things right first time.
• Able to prioritise and organise a busy workload, adapting to changing demands.
• Comfortable working independently, while also enjoying being part of a supportive team.
• A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.

Every day, unpaid carers across Reading help loved ones cope with illness, disability and later life challenges – often with little support for themselves. In this role, you'll help ensure they can access the advice, information and practical support they need to continue caring with confidence.

As our Carers Support, Advice and Information Coordinator, you will play a key role in delivering a vital service on behalf of Reading Borough Council, helping carers access the support they need while ensuring Age UK Reading continues to provide a high-quality, responsive and impactful service. You will work as a member of the Carer's Partnership alongside 3 other local charities. Providing information and guidance, coordinating carers' assessments, running a support group and helping to identify people who may not yet recognise themselves as carers. Combining compassion, organisation and problem-solving skills, you will make a meaningful difference to the lives of local carers while helping to strengthen support for carers across Reading.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Director of Digital, Data and Technology to play a pivotal role in our Central Services in the City of London.

Sounds great, what will I be doing?

This role provides strategic leadership across data, digital and technology to drive coherence, assurance and insight within a mission-led organisation. The Director is responsible for shaping and delivering an integrated strategy that aligns technology and data with organisational priorities, improving outcomes for people facing disadvantage. This includes leading multidisciplinary teams, strengthening data governance and insight, overseeing digital transformation and IT operations, and ensuring robust information security, risk management and compliance. The postholder works closely with senior leadership to translate ambition into clear, prioritised plans, embed a user‑centred and evidence‑led culture, and ensure services are supported by reliable, inclusive and future‑ready technology and information systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires a senior leader with significant experience across data, digital and technology in a complex organisation, with the ability to develop strategy and translate it into clear, deliverable plans. Essential to the post is a strong understanding of data, insight and technology functions, alongside expertise in governance, data protection, information security and risk management. The postholder must demonstrate the ability to lead multidisciplinary teams, manage budgets and suppliers, and drive organisational change through user‑centred, evidence‑led approaches. Strong communication, analytical thinking and stakeholder engagement skills are critical, along with the ability to operate effectively within senior governance structures and influence decision‑making at executive level.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role Background

Bradford District and Craven is a diverse area with both significant strengths and complex challenges, where the VCSE sector plays a vital role in supporting communities. Bradford District & Craven Mind (BDC Mind) is a key charity working in partnership to deliver impactful services and drive positive change.

Following a period of growth, we are looking for a Head of Finance to strengthen governance, financial planning, and long-term resilience. The postholder will lead a three-person finance function, support strategic decision-making, and ensure strong systems, compliance, and effective budget management.

As part of the senior leadership team, the role requires technical expertise and strong communication skills to help the organisation respond to a changing funding environment and maximise its impact across the district.

​

Role Purpose

You are responsible for ensuring the financial health of the organisation and that all financial, legal and required operational standards and obligations are met. You lead and deliver the day-to-day operational finance functions to meet the needs of the business.

​

Role Outcomes

• Oversee the delivery of day-to-day financial operations efficiently and effectively ensuring appropriate records and systems remain up to date and accurate. 
• Reviewing the company's financial status, performance and cash position to identify areas for potential improvement, including risk management.
• Managing financial third parties to ensure accurate transactions and annual submissions.
• Delivering accurate monthly management accounts with clear analysis and actionable insight.
• Producing high-quality annual accounts and successfully managing the annual audit processes.
• ​Supporting the development, review and management of annual budgets in line with the operational plan.
• Contributing to funding submissions/bids and project plans to ensure appropriate and robust financial information is provided.
• Overseeing accurate and timely monthly payroll process involving management of internal stakeholders and external suppliers.
• Supporting senior colleagues and the Board with clear, reliable information and reports.
• Staying up to date with technological advances and accounting software to be used for financial purposes.
• Establishing, maintaining and refining financial policies and procedures for the company.
• Ensure full compliance with Charity SORP, statutory reporting, and relevant regulation
• ​Stay up to date with financial legislation and changes to ensure BDC Mindmeets all requirements in a planned and timely manner.
• Supporting the completion of returns to Companies House and Charity Commission, plus any other statutory reporting identified.
• Leading your team in alignment with our aims, objectives, policies, core values and the standards set out in out Employee Handbook.
• Fully participating in all relevant training to develop and maintain your performance in the role.
• Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.
• Performing other duties as reasonably required within the role.

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Managing Director – YMCA Cornwall

Lead Change. Inspire Futures. Make a Difference.

YMCA Cornwall, a respected and growing local charity, is seeking a visionary Managing Director to drive our mission: ensuring every young person has the foundation for a safe, healthy, and fulfilling life. Based in Penzance, we support young people aged 16–24 at risk of homelessness, providing supported accommodation, life skills, and mentoring, as well as vital services for the wider community.

About the Role:

• Provide strategic and operational leadership to a financially robust, values-driven organisation.
• Oversee and innovate youth services and supported housing, ensuring person-centred, safe, and effective delivery.
• Lead a talented team, foster a culture of inclusion and inspiration, and champion our values: seeking out, serving others, inspiring, speaking out, and welcoming all.
• Build strong partnerships with local authorities, funders, and community organisations, and represent YMCA Cornwall as a visible ambassador.
• Drive sustainable growth, manage budgets, and secure diverse funding streams.

What We Offer:

• Salary: £60,000–£65,000 + benefits
• 37.5 hours/week (flexible, some evenings/weekends)
• 34 days annual leave (including bank holidays)
• Pension, wellbeing support, and more
• Immediate start, permanent contract

Who We’re Looking For:

• Senior leadership experience in charity, public sector, or community settings
• Proven ability to lead teams, manage budgets, and deliver diverse services
• Strong strategic, communication, and relationship-building skills
• Values-driven, with a passion for empowering young people

Ready to lead the next chapter? Closing date:  midday, Friday 26th June 2026

YMCA Cornwall – Transforming our community so all young people can belong, contribute, and thrive.

Overview of the post

To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact.

This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice.

Main responsibilities and duties

Community Engagement & Co-Design

• Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
• Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
• Act as a visible and approachable presence within the community
• Promote inclusive, accessible, and trauma-informed engagement practices
• Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
• Reflect on practice and adapt approaches in response to community needs

Volunteer Engagement & Support

• Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
• Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
• Foster a positive, inclusive volunteer culture that values contribution and wellbeing

Partnerships, Networking & Community Presence

• Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
• Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning

Communications & Community Storytelling

• Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
• Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
• Work with colleagues to share stories that demonstrate learning, outcomes, and community voice

Project Support & Community-Led Fundraising

• Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
• Contribute information and insight to funding applications when relevant
• Build relationships with local supporters, businesses, and community partners

 General Duties:

•  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
• Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
• Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
• Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
• Work outside normal office hours and at weekends as and when required.
• To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
• To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
• This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

Person Specification

Post: Community Engagement Coordinator - Essential (E)Desirable (D)

Qualifications and Experience

Experience in community engagement, community development, or a similar role (E)

Experience recruiting, supporting, or working alongside volunteers (E)

Experience of working in the charitable/voluntary sector (D)

Some experience or understanding of community or project-based fundraising (D)

Knowledge

Understanding of community-led and co-production approaches (E)

Commitment to dignity, inclusion, and empowerment (E)

Understands the needs of deprived communities and barriers and challenges facing individuals and service providers (E)

Knowledge of safeguarding procedures for both adult and child protection (D)

Health and safety processes in relation to community activity (D)

Experience supporting communications or digital engagement in a community or voluntary setting (D)

Knowledge of local communities and networks (D)

Skills

Confidence creating or contributing to digital content or communication (E)

Ability to engage respectfully with people from diverse backgrounds and build positive relationships (E)

Excellent organisational skills and experience (E)

Excellent verbal and written communication skills (E)

Strong IT skills especially with Microsoft Office (E)

Problem-solving skills and ability to adapt and act accordingly to situations (E)

Good time management skills to be able to support the needs of multiple people (E)

Ability to keep accurate records and a good understanding of the importance of data (E)

Personal

An interest in helping other people, regardless of their circumstances (E)

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need (E)

Trustworthy, reliable and able to keep matters confidential (E)

A high level of patience and emotional resilience (E)

Ability to contribute effectively to a small team (E)

Calm and professional (E)

Other

Right to work in the UK (E)

Satisfactory DBS check (E)

Full and clean UK driving Licence (D)

Salary: £27,180 – £33,580 per annum

Hours: 35 per week

Contract: FTC – 12 months Maternity Cover

Location: Home Based – some UK travel will be required

Job reference number: 1719

We are looking to recruit a Communications Officer to support and lead on Cranstoun’s communications output. The role is offered as a fixed-term until July 2027 as maternity cover, with immediate availability preferred.

The successful candidate will join a small team and work with the Head of Communications to coordinate internal and external communications, including media relations. They will be a key member of our team, working to promote high quality digital output via social media and the opportunity to work and manage projects.

You will have excellent writing and oral skills and be confident in communicating sensitive topics externally to press and the public.

Raising the profile of our services nationwide and locally is key to the way we continue to grow the work that we do. The Communications Officer will work closely with local partners, including commissioners to promote the work that happens in our services. They will also support our campaigning work.

This role is a great opportunity to grow and develop communications and PR skills across a wide range of areas in the social justice space that Cranstoun works in. Those areas are: Alcohol & Other Drugs, Children & Young People, Criminal Justice, Domestic Abuse and Housing & Homelessness.

This role will be remote with the opportunity to travel nationwide.

This post is subject to a Standard DBS check.

For more details and to apply, please visit our website via the apply button.

Closing date: 24 June 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582 

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

The Governance Team sits at the heart of the Royal College of Radiologists (RCR), ensuring everything runs smoothly behind the scenes. We’re looking for a Governance Assistant to join our small but impactful team and support how key decisions are made across the organisation.

This is a fantastic opportunity for someone highly organised, detail-focused and keen to build a career in governance. You’ll gain exposure to senior leaders, Boards and committees, playing a hands-on role in supporting important discussions and delivering high-quality governance processes.

What you’ll do

• Coordinate and support Boards, Committees and Faculty activities from planning through to follow-up
• Prepare agendas, collate papers and take accurate, high-quality minutes
• Track actions and maintain clear, up-to-date governance and committee records
• Support committee member processes, including inductions and documentation updates
• Provide diary management and coordination support for senior Officers
• Contribute to wider team priorities, including AGM delivery, data management and stakeholder queries
• Identify improvements and ensure processes are compliant, accurate and well-managed

What you’ll need

• Excellent organisational skills and strong attention to detail
• Confidence managing multiple priorities and deadlines
• Strong written skills, including experience with minute-taking or similar
• A proactive, can-do approach and willingness to learn
• Ability to handle sensitive information with discretion

If you’re looking for a role where you can make an impact and develop professionally at the center of how an organisation operates, we’d love to hear from you.

Why join us 

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards 

An exciting opportunity to join our staff team and assist in providing funding that helps transform lives.

The Shipwrecked Fishermen and Mariners’ Royal Benevolent Society – “The Shipwrecked Mariners” for short – was founded in 1839 and operates throughout the British Isles. Our primary purpose is to provide financial help to fishermen, merchant mariners and their dependants, both retired and of working age, who are in need. The Society has over 1,200 regular beneficiaries and receives over 600 applications for assistance each year.

To help us continue to provide a great service to mariners and their families, we have an exciting opportunity for someone to join us in the role of Grants Officer.

Our grants provide practical support for individuals and families that are experiencing severe financial distress and help them stabilise their situation during times of crisis. All our grants are means tested and exclusively focussed on those on low incomes (with little or no savings). A significant number of our grants are provided to those in retirement, however we also support those who are unable to work because of accident, illness, disability, or for compassionate reasons, as well as those who struggling to find employment. Our grants are used to cover a wide range of needs but are primarily aimed at helping people maintain a reasonable and dignified standard of living. We also help those who are struggling with debts as well as providing immediate support to the dependants of seafarers who have died at sea or during accidents ashore.

We are offering this role on a full-time basis, with a minimum of 2 days per week (Tues and Weds) working from our Chichester office, but potential for home working at other times. Some travel will be required for the role, including occasional overnight stays.

To be our ideal candidate, you will be an experienced, self-starting administrator with excellent communication and IT skills and a great eye for detail. But, above all, you will have a clear understanding of and empathy for the challenges and vulnerabilities faced by those we are here to support. If you want to be part of a highly dedicated but relaxed and friendly team, who take great pride in supporting an often-neglected sector of UK Society, then we would love to hear from you.

To apply for this post, please click the ‘apply’ button below where you can send your CV and a supporting letter of no more than two pages of A4 (size 12 font).

Your supporting letter should be focused on:

• Demonstrating how your personal qualities and experiences are closely aligned with the person specification for this role and have previously contributed to positive outcomes in your place(s) of work.
• Examples of your experience related to the key duties and responsibilities of this role.
• Helping us understand how you align with our organisational purpose and have a genuine empathy for the individuals that we support.

The closing date for applications is midnight on Sunday 5th July 2026. We will notify those shortlisted for an interview by end of business on Sunday 12th July 2026 and hold face to face interviews on Monday 20th and Tuesday 21st July 2026. The preferred start date for this role is 24th August, but we’re happy to be flexible about this for the right candidate.

Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.

The Shipwrecked Mariners’ Society strongly believes in building a diverse team which understands the issues facing its beneficiaries, including those which most affect the quality of life and aspirations of vulnerable individuals and their families.

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Tuesday 23 June 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.