Service management jobs

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we have a proud history of making a positive difference to the lives of young people, We are now looking for incredible Residential Support Workers to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
   

• Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting. 

We are recruiting 38week/52week positions for our Ashington Gardens, Telscombe Road, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require.

We are also accepting applications for our bank staff team, offering flexible, ad hoc shifts to cover staffing needs as required. If you are interested in joining the bank, please state this clearly in the supporting information section of your application.

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

Visa Sponsorship: This position is not eligible for visa sponsorship, including visa extensions or transfers. Applicants must have their own valid right to work in the UK and be able to work the full hours required for the role for the duration of their employment. Ambitious about Autism is unable to provide sponsorship for this position.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Residential Support Worker - St.Johns - 2026.pdf (0.86 MB)

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Substance Use Practitioner - Mindworks

Location:  Leatherhead

Salary:  Up to £27,000 per annum

Vacancy Type: Permanent, Full Time (37 hours per week)

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Young People and Families

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

Job Description

We are seeking a driven and enthusiastic practitioners, to join Catch22 Surrey Young People’s Substance Use Service (SYPSUS). This role will be focused on providing substance use interventions, to children and young people (C&YP), who are accessing support from certain services within Surrey Mindworks (formerly known as CAMHS).

The new post will provide the successful candidate with an exciting opportunity to shape and develop the role, and to contribute to service development. This is a great time to join a happy, safe, and supportive team, who are passionate about delivering the best possible outcomes for children, young people, and their families.

Main responsibilities:

· To develop and embed links/pathway between services, working directly with children and young people who are accessing Mindworks Surrey.

· To provide sustained support to a pre-defined caseload of young people, who are referred by means of effective assessment and care planning.

· To act as a link worker between Mindworks and Catch22 SYPSUS, ensuring delivery of an integrated provision for children and young people.

· To deliver therapeutic interventions, such as brief solution focused and motivational interviewing, as well as contributing to systemic practice.

· To work alongside Surrey Mindworks colleagues, providing consultation and guidance. 

· To assess levels of presenting risk associated with substance use, and provide support in managing this risk.

· In partnership with SYPSUS colleagues, to deliver training and workshops to support and upskill staff. 

· To identify and develop resources to support professionals working with children and young people with substance use issues.

Qualifications

· A relevant qualification such as youth work, counselling, health and social care, and/or relevant experience of therapeutic delivery, and alternative suitable qualifications. 

· Good communication, organisational, and ICT skills.

What does good look like for this role?

· You will demonstrate knowledge and competency in delivering young people’s substance use interventions, to a wide arrange of individuals, according to their needs.

· You will have knowledge/understanding and or direct experience of supporting C&YP who are experiencing difficulties with their emotional wellbeing and mental health.

· You will evidence that you are able to work to a high standard of record keeping in a timely manner, in accordance with Catch22 delivery outcomes, targets and recording procedures.

· You will be able to deliver and evidence high-quality engagement and support to the young people and families we work with.

· You will communicate and work collaboratively, constructively and effectively with colleagues and partner agencies, ensuring effective partnership working, representing Catch22 professionally at all times, and contributing positively to the team and Catch22.

Additional Information

There are 2 x roles for this post, 1 x practitioner will cover West Surrey and 1 x practitioner will cover East Surrey. This role requires an up-to-date driving licence, access to a vehicle, MOT and business insurance.

*You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK.
*Enhanced Disclosure & Barring Service check required.

Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you.

Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply. 

Job Title: Trusts and Grants Officer
Ref: TGO464
Contract: 12-month fixed term, with a possibility to extend
Hours: Full time – 37 hours per week
Salary: £28,000 – £30,000 per annum, depending on experience
Location: The role is offered on a hybrid basis with attendance required 3 days per week at the Penny Brohn UK National Centre in Pill on the outskirts of Bristol

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists).

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

The role

We are excited to be recruiting a new Trusts and Grants Officer and are seeking to appoint an experienced and proactive individual to manage our small to mid-trusts and grants portfolio applying for grants of c. £5,000 to £15,000. Additionally, they will help achieve the trusts and grants strategy alongside the Trusts and Grants Manager.

This is an important role in our High Value Fundraising Team, reporting to the Trusts and Grants Manager. The postholder will develop strong funder relationships, create high-quality applications and reports, practice strong stewardship, and practice thorough prospect research to grow their pipeline and maximise long-term support.

The individual we are looking for will:

• Have a proven track record of securing grants from trusts and foundations or equivalent education/experience in persuasive writing.
• Be confident in writing persuasive, high-quality funding applications and reports or equivalent.
• Bring strong project management and relationship-building skills, with the ability to grow and manage prospects.
• Be a team player with excellent communication skills, able to collaborate across functions and represent Penny Brohn UK externally with professionalism and passion.
• Have strong organisational skills to ensure timely applications and reports and maintain neat tidy internal systems and record-keeping. 
• Be highly motivated and proactive, with a commitment to delivering excellent funder experiences and upholding the mission and values of Penny Brohn UK.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays
• Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
• Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
• Flexible and hybrid working
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme
• Access to subsidised wellbeing at the Penny Brohn UK National Centre

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Timetable for appointment

Closing date: Monday 7 September at 5.00pm
Interview date: Wed 16 & Thurs 17 September at the Penny Brohn UK National Centre
Start date: To be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer.

We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Location: Hybrid working in a CAKLC office base in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel around Kent will be needed to meet young people and community partners. There will be scope for some home working, depending on needs of the service.

Are you passionate about empowering young people and helping them develop the skills, confidence and knowledge they need to thrive?

North & West Kent Citizens Advice and Kent Law Centre is looking for an enthusiastic and creative Youth Engagement Officer to lead an exciting project that puts young people’s voices at the heart of advice and support services.

In this role, you’ll work directly with young people across Kent, supporting them to create engaging digital content including videos, podcasts, graphics and social media campaigns. Together, you’ll transform complex topics such as money management, housing, consumer rights, benefits and employment into practical, accessible information that helps young people make informed decisions about their futures.

What you’ll be doing:

• Engaging and inspiring young people from diverse backgrounds
• Delivering workshops, creative sessions and outreach activities
• Supporting youth-led content creation across digital platforms
• Building partnerships with schools, colleges and community organisations
• Helping young people develop confidence, leadership and life skills
• Measuring impact and shaping the future of our youth engagement programme

We’re looking for someone who:

• Has experience working with young people or community groups
• Understands how social media can be used positively for education and engagement
• Is creative, organised and full of ideas
• Can build strong relationships and motivate others
• Is passionate about helping young people realise their potential

For further information, please download the job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.

This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

• You must be a trained Gateway Assessor
• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4 September 2026

Interviews will take place on Tuesday 8 September 2026

For further information and an application pack please go to our website

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

As our Puppy Coordinator, you will play a vital role in shaping the future of our assistance dog programmes by overseeing the development and welfare of puppies during the early stages of their training journey.  Working closely with volunteer Puppy Socialisers, Foster Carers, Trainers, and Colleagues, you will provide guidance, support, and training to ensure puppies receive the best possible start. You will be responsible for coordinating placements, monitoring their progress, maintaining accurate records and helping volunteers develop the skills and confidence needed to prepare our puppies for advanced assistance dog training. This rewarding role combines relationship building, organisation and a passion for canine welfare, offering the opportunity to make a direct and lasting impact on the lives of both our dogs and the people they will go on to support. 

Previous experience of training dogs using reward-based methods and a full clean driving licence are essential for this job position.

You will be required to be able to commute to our Training Centre based in Sheffield, however this role will require to mainly work in the Derbyshire / Nottinghamshire area.  The role involves working independently so you must be able to show the ability to work alone effectively, prioritise your workload and respond and adapt to the demands of the job entails.

For further criteria please refer to requirements and criteria on our website.  Please note this post requires an enhanced DBS Check and must be submitted prior to starting your employment at Support Dogs. Should you not have an enhanced DBS Check, Support Dogs will apply for one on your behalf but all information to complete a check must be provided ahead of your employment start date.  

Occasional overnight duties and from time-to-time weekend work will be required to both fulfil the role and to assist in the promotion of the Charity or participate in fundraising events. 

We’re looking for two Youth Workers (one Lead Youth Worker, and one Support Youth Worker) to plan, deliver and facilitate educational and social activities for separated children (up to 21 years old) in the context of an interactive youth club to be held weekly in partnership with Corner House Youth Project in Stockton-on Tees.

Although the Lead Youth Worker will prepare and deliver the materials, supported by the Support Youth Worker, they will also have the back-up of a Support Worker from Corner House and a social worker or personal advisor from Stockton-on-Tees Council.

Club Class is a long-standing project for The Separated Child Foundation, and Club Class in Stockton-on-Tees is a new location for us, launching as a 1-year pilot in October 2026.

30 hours per week (term-time only) / £34,475 per annum, pro rata / permanent / working days to be discussed at interview (role may be considered for job share between two counsellors)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

YMCA Dialogue is a BACP Accredited service, providing counselling services in schools since 1994. Dialogue has built an excellent reputation with schools, colleges, professionals and commissioners and the service has developed and expanded over the years, now operating across Brighton & Hove, East Sussex and West Sussex.

We are recruiting for qualified counsellor or therapist with experience of working with secondary school children to join our team and deliver our service at The Forest School in Horsham, West Sussex.

We are seeking candidates who are passionate about making a difference to lives of the children they work with. You will provide an ethical, professional counselling service at The Forest School and will establish good professional working relationships with key school staff.

This will include discussion of referrals, managing a session timetable within the school day and agreeing a process for students coming to and from sessions.

You will be required to undertake assessments with parents/carers and counselling sessions with children, complete all associated admin and attend regular clinical supervision and line management meetings.

Key responsibilities

• Run a suitable appointment system flexible to the needs of the school, offering students appropriate assessments and counselling appointments.
• Manage the tight time boundaries of the role and the often complex and varied workload.
• Liaise with school staff over referrals, waiting lists and appointments.
• Carry out initial clinical and risk assessments and establish appropriate referral pathways with other services where appropriate. Continually assess risk throughout each student’s counselling.
• Follow YMCA Dialogue safeguarding procedures; to know who the School’s Designated Safeguarding Officer/s is and how to contact them when a safeguarding concern arises.
• Work at all times within the BACP Ethical Framework for the Counselling Professions.
• Maintain individual membership of the BACP and to become a Registered Member (or other professional body such as HCPC).
• You will establish good professional working relationships with key school staff.

Qualifications, knowledge, and experience

You will have a genuine interest in working with children and young people of primary and secondary school age, together with experience of building effective therapeutic relationships. You will bring a professional, flexible approach, excellent interpersonal and time management skills, and ideally have experience of counselling children and young people using creative therapeutic approaches. Experience of working within a school setting would be advantageous.

Essential:

• Counselling or psychotherapy qualification at Level 4 minimum; Level 6 or above is desirable – along with two years’ or 450+ hours post qualifying experience in face-to-face individual counselling or therapy with young people (preferred), including experience of working with risk-related issues as a qualified counsellor.
• You will already have a sound understanding of child protection and vulnerable adult safeguarding issues, policies, and procedures.
• You will already have proven experience in safeguarding children and young people, responding to, managing, and referring safeguarding issues.
• You will already have a BACP Membership; BACP Registered or Accredited. Or other professional body e.g. HCPC.

CLOSING DATE: Monday 31 August 2026 at midnight. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Legal Administrator 

Salary: Grade 2 – £29,624 per annum

Hours:  Full time 35 per week

Contract: Fixed Term – 31/03/2027  

Location: Birmingham – Hybrid 

Closing Date: Monday 31st August 2026 at 11:30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role 

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You 

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply 

Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We are open to risk and learning from our experiences

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Remotely, UK 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £42,182.64 per annum 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Data Import Developer:

• The Data Import Developer role is designed to provide dedicated delivery capacity for data development and change work that enables Marketing & Income Generation and, beyond that, wider charity system developments, supports compliance, and reduces operational risk.

• This role will focus on improving and building data processes and flows (including CRM side Extract, Transform and Load (ETL) processes) so that issues are addressed at source, technical debt is minimised, and data is consistently reliable and usable across teams. 

About the Data & Analytics team: 

• The Data & Analytics team are a department of 17 people in the Marketing & Income Generation directorate consisting of four sub-teams : data processing, data selections, data analytics and customer journeys. 

• The data processing sub-team are responsible for importing supporter data into our main CRM from numerous different data sources and developing the import routines to do so, they are also responsible for data integrity; ensuring data is accurate and up to date, and maintaining our single customer and supporter view. 

What we’re looking for in our Data Import Developer:

• Experience developing, improving or implementing data processes, flows, validation or matching logic within a CRM or comparable data environment.

• Experience translating business requirements into stable data solutions and documented processes.

• Experience working with complex datasets to identify root cause, reduce recurrence, and improve reliability.

• Experience of building or improving imports/transformations using an ETL/import tool

• Experience coordinating testing/validation and supporting adoption/handover of new processes.

• Experience working with a contacts database (CARE NG Database, Microsoft Dynamics or similar CRM)

• Experience of working with financial data and of reconciliation processes

• Experience using Blender or similar import tool

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 27th August 

Video screening deadline: 16th September

Virtual interview date: 1st & 2nd October

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1.Anonymised application form 

2.Video screening round

3.Virtual interview via Microsoft Teams and a pre-interview task 

Discharge Navigator

£30,024 per annum

Birmingham

Location: BSMHFT Acute and Urgent Care, Birmingham

Hours: Full time - 37.5hrs per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. They offer high quality services that support both recovery and wellbeing, and they actively work with people so that they can be in control of their lives.

Their Discharge Navigators work within acute units across Birmingham and Solihull in a key role supporting individuals to enable a smooth discharge back into their accommodation and community.

You will work with Birmingham and Solihull Mental Health Trust Discharge Manager’s to prioritise and manage a case load supporting individuals on a recovery journey. This will involve participating in bed management and multi-disciplinary team meetings.

You will work closely with a range of statutory and other third sector providers including housing providers to find appropriate housing and community support networks to aid successful recovery.

The successful candidate will have previous experience of working in a paid role in the mental health field, with experience of supporting people with a person-centred approach. You will be organised, solution focused and resilient with excellent communication skills.

A full UK driving licence and use of a vehicle is also desirable but not essential.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing Date for applications is Tuesday 1st September 2026

Interviews will be held on Friday 11th September 2026

Fixed term contract for 6 months initially in view of extending.

Zero hours sessional contract to cover a shop for holiday, sickness and additional support as and when needed.

£12.71 per hour (plus holiday allowance)

Located across our 3 Cumbria shops - Cockermouth (base shop), Keswick and Whitehaven.

Main Street Cockermouth,Tithebarn Street Keswick, Lowther Street Whitehaven.

Benefits include but not limited to:

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-55p per mile (from base shop)

-Free parking available at Cockermouth and Keswick. Reimbursement for parking at Whitehaven

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part within our Cumbria shops, supporting the shop management teams to deliver excellent customer service, income generation and reduce any lost trading hours. You need to love working with people and have the ability to manage a shop alongside volunteers in the absence of the shops management team. Hours will differ week to week (Monday - Sunday) depending on the business needs.

As a Sessional Shop Assistant, you'll need good communication skills, retail experience with a "can do" approach and ability to work on your own initiative are essential. A willingness to travel will be required to reach the shops. Someone who enjoys variety, builds strong relationships quickly, and can confidently lead a team. If this is you, we'd love to hear from you.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail experience, and a “can do”, positive approach

-Excellent people skills & customer service

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of working with volunteers

Closing date: Midnight on 27th August 2026.

Interviews: A date to be confirmed in early September 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Education Programme Coordinator

We are seeking Education Programme Coordinators to help disadvantaged young people build confidence, improve their academic progress and fulfil their potential.

Position: Education Programme Coordinator, two opportunities available
Salary: £26,000 to £30,000 FTE, depending on the role and experience
Location: London, with the Saturday position based in Walworth
Hours: Part–time, Term-time only, with weekday and Saturday opportunities available
Closing date: Wednesday 2 September 2026

About the role

There are two flexible opportunities available:

Weekday Education Programme Coordinator: Working 14.5 to 22.5 hours per week or full-time, plus four additional paid weeks annually. You will deliver structured small-group tuition programmes in schools across London, support pupils and volunteer tutors and coordinate programme delivery.

Saturday Education Programme Coordinator: Working 8 to 12 hours per week, including sessions in Walworth on Saturday mornings from 9.00am to 11.30am, plus two additional paid weeks annually. You will support the delivery of engaging tuition sessions for boys aged 8 to 18.

Key responsibilities will include:

• Facilitating structured small-group tuition sessions
• Creating a positive, inclusive and well-managed learning environment
• Supporting pupils to build confidence and make academic progress
• Providing guidance and practical support to volunteer tutors
• Building positive relationships with young people, families and school staff
• Maintaining attendance records, programme information and assessment data
• Gathering feedback and contributing to programme reports
• Following safeguarding procedures and promoting young people’s wellbeing

The weekday position does not involve full-class teaching, extensive lesson planning or significant marking.

About you

For the weekday opportunity, you will have Qualified Teacher Status or equivalent classroom or youth sector experience, alongside strong group management and organisational skills.

For the Saturday opportunity, you will have experience working with children or young people in education, youth work, mentoring or community settings. QTS or a youth work qualification would be welcomed but is not essential.

For either opportunity, you will be able to engage and motivate young people, build effective relationships and demonstrate a strong commitment to safeguarding.

About the organisation

The organisation is an education charity working to reduce the attainment gap experienced by disadvantaged pupils. Through structured tuition, volunteer support and partnerships with schools and community organisations, it helps young people improve academically while developing confidence and resilience.

These roles are subject to an enhanced DBS check and satisfactory references.

Other roles you may have experience of could include Programme Coordinator, Education Coordinator, Programme Manager, Youth Programme Coordinator, Learning Mentor, Teaching Assistant, Youth Worker, Community Education Officer or Saturday School Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.