Service support officer jobs
Job summary
Job title - Fundraising and Membership Officer
Responsible to - Fundraising Operations Manager
Salary - £24,645 - £26,275 FTE per annum (pro rata)
(£19,716 - £21,020 actual) Exact salary dependent on experience
Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests
Annual leave - 30 days + 8 bank holidays per year pro rata
Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week.
Job purpose
This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.
Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.
You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.
Key duties
Membership
- Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
- Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
- Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
- Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio).
Individual Giving & Trading
- Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
- Assisting with the administration of our Winter and Spring raffles and Lottery programme.
- Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
- Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
- Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office.
- Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required
- To positively promote the work and activities of Action for ME at all times
- To contribute to the team’s overall strategy delivery, annual planning and budgeting.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person Specification
Experience and knowledge
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Minimum 2 years previous fundraising experience (desirable)
Skills and Behaviours
- A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
- Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
- Excellent written communication skills including creating reports to measure progress.
- Ability to use own initiative, solve problems, work independently and to work well in a team.
- An understanding of data protection including UKGDPR
- Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
- An understanding of ME and the impact on people affected by it (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.
As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.
As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.
You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.
ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
This is a unique opportunity to lead a high-impact voluntary sector charity at the heart of the Bexley community. You’ll be supported by a passionate and dedicated staff team committed to inclusion, collaboration and strengthening the local VCS. If you are a resilient, adaptable and empathetic leader with a strategic mindset and a deep belief in the power of communities, we would love to hear from you.
About the role
As the Chief Executive Officer, you will:
- Lead strategy, vision, and organisational direction.
- Represent BVSC across local, regional, and national partnerships.
- Ensure governance, compliance, and financial oversight.
- Lead staff and senior leadership team; fostering an inclusive and supportive culture.
- Promote continuous improvement, service quality, and impact.
- Strengthen relationships with statutory partners, funders, VCS organisations, and communities.
About you
We’d love to hear from you if you are:
- Experienced voluntary/public sector leader with strategic, operational, and financial expertise.
- Collaborative, resilient, inclusive, and adaptable.
- Skilled in partnership working, stakeholder engagement, and system leadership.
- Committed to diversity, equity, inclusion, and organisational values.
Why join BVSC?
BVSC is a supportive, friendly team committed to strengthening the voluntary and community sector in Bexley. We offer:
- 25 days annual leave (plus bank holidays).
- An extra day off for your birthday.
- 6% employer pension contribution.
- Flexible working: one day working from home each week, with flexible start and finish times (8am–6pm, core hours 10am–4pm).
- Access to the Blue Light Card.
- Ongoing training and professional development opportunities.
- A positive, inclusive team culture where your ideas are valued.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Location: Hybrid
Department: Finance and Operations directorate
Salary: £37,300- £41,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent
Closing Date: 12th January 2026, 10.00am
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
Overall Purpose
This role works as part of a flexible delivery team to support the development, delivery and management of initiatives that enable and demonstrate our members ability to transform the NHS.
It works across our transformational programmes to support and facilitate a structured approach to the implementation and delivery of complex initiatives aimed at transformation within the NHS, within the organisation and in partnership with external stakeholders.
The post holder will play an important role in helping the organisation understand the context, shape our initiatives and capture the progress we’re making towards the change we seek.
Overall Objectives
The postholder will work with and support cross functional team working in / across a number of initiatives, supporting the development and delivery of a range of approaches to driving social change.
It will be responsible for the practical capture and collation of shared learning and identifying interdependencies between programmes and the team and supporting the delivery of impact for NHS charity members, communities and beneficiaries.
This role would suit a proactive, highly organised individual who enjoys working in a team to deliver impact and who wants to work across a range of approaches to deliver transformation within the NHS.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Development and Delivery
• Working with Programme Leads and Project Managers, establish and maintain robust up-to-date project management documentation to drive the implementation of NHS Charities Together transformational programmes: including capturing impact and benefits management in line with our overall strategic goals, risk and issue logs, managing milestones, workstream plans.
• Support Project Managers and Programme Leads and where delegated lead processes to convene, capture and synthesise evidence, data and insight from external sources to support the development and design of initiatives.
• Proactively build knowledge and understanding in the subject areas in which we develop initiatives, bringing this to bear in the shaping of existing initiatives and the development of new, and support wider organisational learnings in these domains.
• To review and assess proposed partnerships to support the delivery of initiatives.
• Regularly review and monitor impact against our strategic goals, identifying whether the strategic benefits and impact we seek are being achieved, and presenting recommendations for what progress means for the future strategic direction of our initiatives
• Adhere to internal and external governance processes by coordinating formal papers for key governance, review panels and advisory groups.
• Support the Programme Teams data and impact coordination by monitoring the measures dashboard.
• Support and where delegated lead the procurement and management of external evaluations.
• Coordinate and where delegated lead the delivery of learning and insight activity, including events, data capture, analysis and dissemination of learning and insight from our project related work. Support the production of reports or insight documents.
Stakeholder Management/ Internal and External Engagement
• Manage ongoing stakeholder relationships and partnerships across the breadth of the initiatives we operate, including help troubleshooting issues which may involve a degree of complexity
• Support colleagues in creating new resources and assisting in team planning and impact.
• Support with developing materials for and delivery of support our projects and their stakeholders including briefings, workshops, grant applications and reporting, case studies and training materials for different audiences.
• Work with the communications team to develop and deliver communications plans for programmes ensuring consistency and shared visions
• Coordinate project-specific engagements that are vital to the success of the programme, including with member NHS charities and other external partners.
• Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-225 786
We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.
Key responsibilities include:
- Acting as the first point of contact on our Carer Support Line
- Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
- Signposting and facilitating access to appropriate statutory and community services
- Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
About the role
We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.
You will coordinate the creation of new student groups and manage funding opportunities as well as lead on the onboarding for new committee members and oversee administration for the minibus fleet. You will review, advise on, and approve society event/trip budgets and finance, in collaboration with the Activities (Events) Team. You will also support clubs and societies to effectively manage their finances, and review Society sponsorship contracts to make sure they are in-line with College and Union policies, that directly benefit and enhance the student experience.
A significant part of the role will be to deliver our annual budgeting process in line with Imperial College Union's grant allocation and financial policy, as well as supporting student-led groups to plan budgets effectively.
The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.
What you would be doing
The Activities Coordinator (Operations) is a critical role in delivering the Students’ Union’s strategic objective of fun and inclusive communities through support, development and empowerment of student-led groups. The role is responsible for supporting the:
- Delivery of training relating to financial processes
- Processing financial documentation that enables diverse activity for student groups
- Coordination of finances associated with club and society activity, annual and event budgeting in conjunction with colleagues in the finance team.
Alongside the Activities Manager, elected Officer Trustees, and the wider Activities Team, the role will support the delivering of a high-quality support service for student-led groups.
Please see Job Description for full list of duties and responsibilities.
What we are looking for
The successful candidate will use their skills and knowledge to empower student leaders and bring experience in supporting financial administration. The role demands strong organisational ability, a methodical approach to managing information, and refined interpersonal skills. Ideally, you will have worked with financial systems, delivered excellent customer care, and supported student or youth leadership. You should be able to work independently while effectively balancing competing priorities.
Please see Person Specification in the Job Description for full list.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Closing date: 11 January 2026
Should you require any further details on the role please contact the People team listed on the website.
Interviews (In-Person) will be expected to take place on 22 and 23 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Position: Volunteering Development Officer (Recruitment)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised Volunteering Development Officer to ensure every volunteer has a positive first impression of the MS Society. You’ll play a key role in managing volunteer recruitment and induction processes, supporting volunteer managers, and helping us develop new opportunities that make a real difference.
What You’ll Do
- Support volunteer managers and internal teams to meet volunteering recruitment goals.
- Deliver high-quality operational support for volunteer recruitment and induction.
- Review and improve recruitment processes and develop new volunteering opportunities.
- Collect and report on data to inform continuous improvement.
- Provide guidance and support to staff and volunteers on recruitment operations.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Support Specialist
We are looking for a compassionate, motivated and confident Support Specialist– Non-Malignant Brain Tumours to deliver the charity’s highly regarded coaching and information service for people living with a non-malignant brain tumour and their families.
This role is central to empowering individuals to feel informed, supported and in control of their lives following diagnosis. Working closely with the Head of Support and wider services team, you will provide tailored emotional and practical support through coaching, information sharing and community engagement.
If you are an excellent listener, calm under pressure and driven by a desire to improve outcomes for people affected by long-term or serious illness, this is a unique opportunity to make a meaningful and lasting impact.
Location: Remote (home-based), Leeds office, or hybrid
Salary:£27,500 per annum
Hours: Full-time (flexible working patterns supported)
Contract:Permanent
Closing Date:Noon on Friday 16th January 2026
Interviews: Conducted remotely on a rolling basis
The Role
We’re seeking a dedicated Support Specialist – Non-Malignant Brain Tumours to join our experienced and passionate team, delivering impartial, high-quality coaching and information to people living with a non-malignant brain tumour and their caregivers.
You will work directly with individuals and families via phone, email, online and face-to-face support, helping them navigate diagnosis, treatment, recovery and long-term wellbeing. You will also play an active role in growing and nurturing our supportive community through workshops, events and online engagement.
Full training and ongoing coaching will be provided, giving you the confidence and skills to deliver a service that truly transforms lives.
In this role, you will:
- Provide one-to-one coaching, information and support to people living with non-malignant brain tumours and their caregivers
- Help individuals feel empowered, informed and better able to manage their circumstances
- Contribute to building and sustaining a strong community through workshops, events, social media and peer connection
- Work within case management systems to triage and record support accurately and confidentially
- Collaborate with clinical and voluntary sector stakeholders to ensure joined-up support
- Support volunteers involved in service delivery
- Share insight from lived experience to help shape services and inform decision-making
About You
To be successful as a Support Specialist, you will be an empathetic communicator with strong organisational skills and a genuine passion for supporting people affected by serious illness.
You will bring:
- Excellent communication skills across phone, email, online and face-to-face settings
- A calm, compassionate and reassuring approach when supporting people in difficult situations
- Strong time-management and prioritisation skills
- A high standard of written communication
- Confidence using digital tools such as MS Office, email and case management systems (e.g. Salesforce or similar)
- A commitment to learning, self-development and reflective practice
Experience of coaching, counselling, support work or patient-facing roles is highly desirable, though full training will be provided. A degree is not essential, but a qualification in caring or communication skills would be an advantage.
About the Organisation
This is a leading national charity supporting people with brain tumours and their families. Through its unique coach-led support model, the charity helps individuals navigate complex care systems, build resilience, access reliable information and feel less alone, while also campaigning for better outcomes and increased awareness.
The organisation is committed to equality, diversity and inclusion and actively welcomes applications from candidates from all backgrounds.
Other roles you may have experience of could include Support Worker, Health Coach, Patient Support Officer, Case Worker, Community Support Officer, Care Navigator, Wellbeing Coach, Helpline Advisor, Information and Support Officer, Charity Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)
Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?
About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.
As our next CEO you will:
• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.
• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.
• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.
• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.
• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.
• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.
Who you are
• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.
• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.
• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.
• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.
• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.
• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.
• Right to work in the UK and satisfactory DBS checks required.
Why FoodCycle?
• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.
• Play a pivotal role growing promising trading and schools pilots to create sustainable income.
• Work with an engaged Chair and committed board, and a small, passionate national team.
• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 19th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Individual Giving Officer
Location: Bristol (Hybrid Working, Mon to Fri)
Salary: £28,500 to £30,030 per annum
Contract: Full-time 35 Hours per week, Permanent
About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the Opportunity
Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You’ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You’ll bring experience in excellent supporter stewardship and writing for different audiences across both print and digital formats.
About you
You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics.
Our Benefits
- We offer a range of financial and lifestyle benefits to all our employees, including:
- 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
- Pension scheme with ethical investment options and employer contribution increasing with length of service
- Free membership of the Soil Association and discounts on organic produce
- Volunteer days to give back to the local community or support green initiatives
- Family friendly policies and flexible working
- Cycle to work scheme
- Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.
To Apply
Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.
Please note we do not accept CVs or Cover Letters.
We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.
Thank you for your interest in supporting our work at the Soil Association.
The client requests no contact from agencies or media sales.
We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.
We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.
The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.
Key Responsibilites:
- Organisational leadership, as a member of the Executive Team
- Strategic People Leadership
- Organisational Development and Transformation
- Talent Management and Employee Engagement
- Volunteering and Internship Strategy
- Learning, Development and Leadership
- HR Operations and Compliance
- Staff Management and Development
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.
We are now seeking to recruit an experienced Project Manager to oversee the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.
The Project Manager will have overall responsibility for project planning, delivery, reporting and budget controland will work closely with project partners and funders to ensure that agreed outcomes are met. The role will provide leadership and direction to the project team and its volunteer network, ensuring that activity is well coordinated, realistic and delivered to a high standard.
The recorded testimonies will form a permanent digital archive and support public engagement, interpretation,and learning, ensuring that the experiences of those who served are not forgotten. A key part of the role will be the recruitment, coordination and ongoing support of a part-time Project Coordinator.The Project Coordinator will lead volunteer engagement, research support, transcription, and day-to-day project activities.
Education is central to the project. The Project Manager will oversee the development of educational activity delivered in partnership with schools and community groups, ensuring that young people are supported to explore the history and legacy of the Aden Emergency through original research, oral history and the thoughtful use of digital technologies. This work will result in the creation of new teaching resources, deeper community engagement and strengthened links with educational and cultural institutions nationwide.
The role is home-based, with flexible working hours agreed to ensure effective delivery of the project and coordination with partners.
If successful, your role will be:
- To work with the charity, its partners and the Project Steering Group to complete the project, in line with the requirements of the National Lottery Heritage Fund and within a rigorous evaluation framework.
- To work with the lead oral historian to create a video archive of the personal experiences and observations of up to 40 veterans of the Aden Emergency and ensure that all participants are supported throughout the entire process.
- To work with volunteers and project partners to develop and launch a new interpretation.
- To work with a local school to deliver creative ways of learning about oral history.
- To be responsible for the overall recruitment, training and participation of all volunteers in the Project,ensuring that they benefit from their involvement by gaining new life skills and a greater understanding of the role of veterans of the Aden Emergency.
In the first instance, please send a covering letter detailing why you think you are best suited to the role along with an up-to-date CV.
Thank you for your interest in our work and best of luck.
Preserving veterans' stories through a digital archive, making their experiences accessible for future generations and education.
The client requests no contact from agencies or media sales.
Location: London Diocesan House, 36 Causton Street, London, SW1P 4AU
Contract: 3-year Fixed Term Contract, Full Time
Salary: £38,750 per annum
DBS requirement: No DBS Required
Are you passionate about tackling climate change and supporting churches to reach Net Zero Carbon? Do you have strong fundraising skills and enjoy building partnerships that make a lasting impact?
The London Diocesan Fund (LDF) is seeking a Regional Net Zero Carbon (NZC) Fundraising Officer to accelerate funding and support for decarbonisation projects across four dioceses: London, Southwark, Winchester, and Oxford.
This is a unique opportunity to drive real change for church buildings and communities, helping them reduce carbon emissions and access vital funding for sustainability projects.
About the Role
Working as part of the regional NZC consortium, you will:
· Develop and deliver a strategic approach to fundraising across the four dioceses.
· Build and maintain strong relationships with grant-making bodies, diocesan teams, parish leaders and regional NZC partners.
· Research funding opportunities and share them across dioceses and parishes.
· Support diocesan staff to build a fundable project pipeline and respond quickly to grant deadlines.
· Provide fundraising training, guidance and resources to churches and local teams.
· Support communications, including regular funding updates to parishes.
· Represent the dioceses in the national Church of England NZC fundraising network, sharing best practice and insights.
The role involves hybrid working and travel across multiple dioceses. A driving licence and access to a vehicle insured for business use are essential.
Please refer to the attached Job Description for the full details on the main responsibilities.
About You
We are looking for someone who can bring energy, structure and relationship-building expertise to this collaborative regional role.
Essential Skills & Experience
· Experience building strong relationships with decision-makers in grant-making organisations.
· Ability to secure funding from charitable trusts, foundations or statutory sources.
· Excellent organisational skills, able to prioritise and balance workloads across multiple stakeholders.
· Strong communication skills—confident writing, presenting and delivering training.
· Skilled at working collaboratively across diverse organisations and church contexts.
· IT-competent, diplomatic, and able to work with discretion and confidentiality.
· Sympathetic to the ethos of the Church of England.
Desirable
· Experience working in the church, heritage or environmental sectors.
· Experience supporting community fundraising or crowdfunding campaigns.
· Understanding of environmental sustainability and the church’s NZC journey.
Please refer to the attached Job Description for the full details on the main responsibilities.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Closing: 7 January 2026
Interview: w/c 19 January 2026
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.