Social support work jobs

Salary:£53,500 - £56,268 per annum

Contract Type:      12-Month Fixed Term Contract

Closing date:  12 July 2026 at 11pm

Interview date: 15 - 17 July 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting time to join CARE International UK. We are embarking on a new four-year organisational strategy, and our Advocacy and Influencing Team sits at the heart of it - leading efforts to sure up the UK Government's political commitment to women and girls, move power and resources to women-led organisations, and build networked advocacy for the issues we care most about.

This is also a pivotal moment for the wider sector. In a political environment marked by growing scepticism toward international aid, the mainstreaming of anti-gender narratives, and increasingly polarised public discourse, the case for gender equality has never needed making more urgently or more skilfully. At CIUK, you'll be working at the frontline of that challenge, helping to ensure or advocacy on gender equality is not only technically rigorous but politically resonant and accessible to the audiences who are shaping the debate.

About you

You are an experienced, politically astute advocate with a strong track record of influencing policy change on gender equality or international development. You thrive in complex, collaborative environments and know how to translate evidence into compelling political asks.

You will bring:

· Significant advocacy or public affairs experience, with a deep understanding of the UK Government, Parliament, and relevant political institutions

· Demonstrable expertise on gender in emergencies, violence against women and girls, or related areas of international development

· Experience developing and delivering successful policy initiatives that have shifted attitudes, behaviour or legislation

· Strong leadership skills, including experience managing teams across time zones and working in co-management or consortium structures

· Excellent communication skills (written and oral) with the ability to distil complexity for senior political audiences and the confidence to speak to media

· A genuine commitment to feminist principles, equity, diversity and inclusion, and to centring the voices of women's rights organisations in advocacy work

Experience working on violence against women and girls and familiarity with FCDO-funded programmes, are highly desirable.

About the role

This is a rare opportunity to lead advocacy on two of the most important fronts in international development. You will co-lead the External Engagement and Influencing workstream of What Works to Prevent Violence – Impact at Scale (What Works II), a FCDO-funded programme working to prevent and eliminate violence against women and girls globally. Alongside this, you will drive CIUK's own influencing work on gender equality, shaping UK Government policy and building CIUK's reputation as a thought leader on gender justice.

You will co-manage a global team of six advocacy and communications professionals for What Works and represent CIUK at senior levels across FCDO and UK Parliament, with sector colleagues, global and domestic women’s rights organisations and influential thought leaders. You will oversee the development of high-impact advocacy products, events and influencing strategies for both briefs.

This role sits in the Programme and Policy team and is line-managed by the Head of Advocacy & Influencing.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

This Grants and Programmes Associate will support the delivery of the Sri Lanka portfolio of work within the Grants and Programmes function at Battersea. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.

This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Sri Lanka Associate would support a portfolio led by the Sri Lanka Manager who would also be their line manager.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 17th July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Week commencing 27th July 2026 (online, through MS Teams + a task)

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button below.

Communications Manager

We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones.

The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.

Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Regional Communications Manager

Location: Hybrid working: two days a week in an OnSide office (based in either Bolton or White City, London) combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required.

Salary: £40 - £45k per annum

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)

First stage interviews (virtual): Thursday 16 July 2026

Second stage interviews (in-person): Thursday 22 July, Location TBC

About the Role

With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards their long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including those currently in development.

This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. 

This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone’s relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities.

It is important to note that this role lays the foundations for each new Youth Zones’ ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial.

About You

We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels.

You will have experience of:

· Communications, either in agency or in house 

· All-round integrated communications experience, including PR, copywriting and digital

· Building relationships with journalists and working with the media

· Advising internal and external teams and stakeholders at all levels

· Working directly with young people.

· Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics

· Managing creative/design/digital agencies and briefing design and print teams

If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Every day at our Robertson Street hostel, people arrive at a crossroads in their lives. Some have been sleeping rough. Some are leaving hospital, prison or other forms of temporary accommodation. Many are facing challenges with their mental health, substance use, trauma or isolation. What they have in common is the need for stability, support and the opportunity to move forward.

As Deputy Hostel Manager, you'll lead a dedicated team helping people take that next step.

About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About the role
Robertson Street is a 42-bed hostel that provides a safe place for people to stay while they plan their next move towards independent living. As the Deputy Hostel Manager, you'll be responsible for creating an environment where both residents and employees can thrive. You'll lead a skilled and committed team, ensuring people receive the support they need to move on successfully and build more stable futures.

This is a role for someone who combines strong operational leadership with genuine compassion. Someone who can keep a complex service running effectively while never losing sight of the people at the heart of it.

Working closely with the Lead Manager and in-house Clinical Psychologist, you'll help shape a positive, psychologically informed culture where employees feel supported, residents feel respected and everyone is working towards better outcomes.

Your main responsibilities:

• Oversee the day-to-day running of a busy 42-bed hostel.
• Support residents to move on to more independent accommodation and achieve positive next steps.
• Develop, motivate and manage a team through supervision, coaching and performance management.
• Oversee referrals into and out of the service, ensuring people access the right support at the right time.
• Build strong partnerships with housing providers, local authorities, healthcare services and other agencies across London.
• Ensure the service remains safe, responsive and effective through strong oversight of incidents, safeguarding and health and safety processes.

About you
We're looking for a confident and compassionate leader who believes that everyone deserves the opportunity to move beyond homelessness. You'll bring:

• Experience of delivering positive outcomes and supporting people through change.
• Experience of managing a complex service within homelessness, housing, health, social care or a related field.
• Strong leadership skills and experience of managing, developing and supporting employees.
• The ability to build trusted relationships with colleagues, partners and people using services.
• Confidence making decisions, managing competing priorities and leading in a fast-paced environment.
• An understanding of the challenges faced by people with multiple and complex needs, and a commitment to delivering person-centred support.

Why join Thames Reach?
This is an opportunity to lead a service that changes lives every day. You'll join an organisation that combines ambition with compassion and is committed to ending homelessness in London. You'll be supported to develop your career, contribute your ideas and make a meaningful difference to the lives of people who need it most.

We are proud to be recognised as one of the UK's Best Workplaces.

As part of our commitment to employees, we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

To apply visit our website and complete our application form.

For further information please contact, Elinor Withington, Lead Manager (via our website).

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Closing date: 15 July 2026 at midnight. Interview date: 24th July 2026.

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners.

We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol, you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester. You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport.

The Role

Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include:

• Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team

• Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy

• Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision

• Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality

• Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership

• Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required

• Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money
  

What you'll need

You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need:

• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service

• The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance

• A track record of meeting deadlines and working effectively with others in a complex and dynamic environment

• Strong people skills and you'll be an effective communicator, with the ability to influence and challenge

• Evidence of excellent customer service achievements in a complex delivery environment

• Excellent oral and written communication and interpersonal skills

• Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred

Please note: Interviews will be held on 27th July in Bristol

Hope for the Future is a dynamic UK-based charity working to drive democratic climate action. We are looking for a creative, tech-savvy storyteller to drive our digital communications and fuel the growth of Climate Connect, our pioneering digital organising platform. Because this is a 6-month maternity cover with a varied remit, we need a proactive problem-solver who is excited to hit the ground running, embrace new opportunities, and confidently guide digital projects through evolving changes.

You will be a natural collaborator who works flexibly within a small, passionate team to ensure our digital presence is highly engaging, inclusive, and representative of all communities. Whether you are collaborating with external web developers, optimising a supporter email journey, or promoting our paid services to sector partners, you bring an organised, results-driven approach. 

About Hope for the Future:

We support constituents, local groups, and national campaigns to secure ambitious climate action from local and national government by equipping them to have highly effective, relationship-building conversations with their politicians.

Over the past decade, we have supported more than 10,000 people to engage with politics—over half of whom had never taken action beyond voting. Through training, strategic advice, and tools, we don't just change conversations; we tangibly influence policy.

You will have:

• Proven experience delivering successful digital communications campaigns and audience growth strategies.

• Outstanding written communication skills with the ability to translate complex environmental policy, political structures, or impact data into inspiring, accessible content.

• Hands-on experience managing websites (WordPress preferred) and utilising social media, email marketing platforms, and varied digital tools to drive engagement.

• The proven ability to manage multiple projects, tasks, and priorities effectively within a small team and part-time hours.

• The resilience to adapt, find creative solutions when navigating setbacks, and maintain a positive, problem-solving attitude.

• A genuine commitment to climate action and democratic engagement with grassroots communities.

It would be great if you also have:

• Experience of line managing or mentoring staff, freelancers, or volunteers, with an ability to foster collaborative working.

• Experience supporting corporate partnerships or earned/consultancy income streams.

• Experience developing, marketing, or managing digital platforms, apps, or digital products.

• Experience leading, supporting, or coordinating digital individual giving or fundraising campaigns (such as the Big Give).

• An understanding of UK climate policy, nature campaigning, or the UK political system.

The Role

Your time will be split across three core focus areas:

• Digital Marketing & Communications: Execute our marketing strategy and audience growth priorities across all digital channels. Craft engaging monthly newsletters and use digital communications to build strong relationships with our supporters .  Support the structured growth and marketing of HFTF’s consultancy and paid services to attract, secure and nurture relationships with our partners. Update and manage our WordPress website and core digital channels. Develop, optimise, and  design compelling email journeys for our key services using our digital toolkit, including Ticket Tailor and EcoSend. Supervise our  Communications freelancer (1 day per week) providing supportive oversight for social media content. 

• Individual Giving & Campaigns: Develop communications showcasing our real-world impact through collaborative storytelling to increase our visibility and strengthen audience engagement. Help grow our base of regular individual supporters to increase our unrestricted income. With the Fundraising Manager's support, you will lead digital individual giving campaigns, including the Big Give, to grow our regular supporter base and boost unrestricted income.

• Climate Connect Platform Growth: Expand our digital organising platform into a sustainable paid service for partners, creating a long-term income stream. Design campaigns to increase platform uptake, engage with organisations and communities to actively use Climate Connect, ensuring  a smooth user journey.  Help gather impact case studies for future grant funding, and liaise with external developers to coordinate platform updates and improvements.

Throughout, you will foster a collaborative working culture that recognises positive contributions and advances our active commitment to reaching and representing all sectors of society.

How to Apply

Please visit our website jobs page to submit your anonymised CV and cover letter.

Our Commitment to Inclusion

We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed, please don't let that deter you, we would still love to hear from you.

• Salary: Grade 3, £32,328 per annum (£19,396 pro-rata for 21 hpw)

• Hours: Part-time (21 hours per week)

• Contract Type: 6-month fixed term (Maternity Cover, with potential for extension subject to funding)

• Location: Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)

• Benefits: 30 days annual leave (18 days pro-rata) + pro-rata bank holidays, employer pension contribution, dedicated wellbeing support.

• Closing Date: 20 July 2026 at 9:00 | Interviews: w/c 27 July 2026

Important Contract Notice: Please note that this is a temporary contract for 6 months to provide essential maternity cover. This is a non-permanent position.

(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)

It's a Tuesday afternoon in a school hall in Luton. Multiple Year 9s are sitting in a loose circle, arms crossed, faces doing that thing teenagers do when they've decided nothing is going to impress them. Twenty minutes later, one of them- a boy who hasn't said a word in class all term, according to his form tutor- is on his feet, mid-sentence, telling the room what he actually wants to do with his life. That shift has happened because his Yes Futures coach believed in him, and in turn he now believes in himself.

Who we are

Yes Futures is a youth coaching charity. We put professional coaches in front of young people who would otherwise never get that kind of one-to-one belief and challenge: leadership coaches, life coaches and executive coaches, the kind normally hired by boardrooms. Our flagship programme, Rising Futures, works in secondary schools, where teachers choose the students they believe will gain most from it. That looks different in every school. It might be a student whose confidence has dipped, or one who has never once put their hand up in class. What we give them is the same: someone whose whole job is to believe in them, and the tools to start believing in themselves. 

The programme combines one-to-one coaching with experiential learning days: from pitching product ideas inside a real company on a World of Work day to raft building and rock climbing on an Into the Wild day; experiences many of our students would never otherwise get. 

We're financially stable and growing across London and the South East. This role is part of that growth

Introduction to the role

• Reporting to: Director of Programme
• Contract Type: Fixed term (6 months, with a genuine prospect of extension into a longer or permanent role, based on performance and demand)
• Start Date: 1st September 2026 or sooner
• Salary: £33,500-£37,000 (negotiable within this range) +5% employer pension contribution
• Working Hours: Full-time preferred; part-time considered depending on location and travel (see below) 
• Location and working pattern: Hybrid (Roughly 20% home-based, 10% office-based, 70% travel across partner schools) 
• Travel: The role will require travel across our partner schools and colleges in London and the South East. Currently this is as far west as Reading, south as South London, north as Luton, east as Essex.
  • ​You don't need to be able to cover the whole patch. If you can only serve some of these areas, apply anyway. Depending on where our strongest candidates are based, we may take on more than one person, including part-time, to split the geography between them.

This is not term-time only. It runs across the full contract, not just school terms.

Role purpose

The Programme Delivery Coordinator will be the person on the ground making Rising Futures actuallyhappen: in the room with young people, out on the experiential days that take the programme beyond the classroom, alongside our coaches, and in the relationships with schools that keep everything running. You'll combine direct delivery with the coordination and follow-through that turns a good session into a programme that holds together over months.

There will also be ad hoc demands beyond the core programme- this is a role for someone comfortable with a bit of unpredictability, not a fixed routine.

Key Responsibilities- What you’ll be doing

Delivery

• Deliver Rising Futures sessions and workshops directly in schools, working closely with students, educators and coaches

• Act as the main point of contact for your assigned school cohorts, keeping communication sharp and things running smoothly

• Plan and deliver our experiential learning days: World of Work days inside real employers, and Into the Wild days of outdoor challenge at activity centres

• Support monitoring and evaluation of impact: collecting data and feedback that actually gets used, not filed away

• Capture photos and videos of delivery in action for our reporting and communications

Coaches and relationships

• Support recruitment, selection and onboarding of coaches and volunteers

• Keep coaches equipped and confident to deliver high-quality sessions

• Build and maintain strong relationships with partner schools- the kind that make a partner school want to work with us again next year

Making it run

• Coordinate the logistics of delivery: scheduling, materials, venues

• Keep safeguarding and health and safety front of mind, always

• Handle the administrative side of delivery- records and reporting done properly, not as an afterthought

Who we're looking for

Forget the standard checklist for a moment. What we actually need is someone who can walk into a room of thirty teenagers who don't know you and don't owe you their attention, and have most of them leaning in within five minutes.

If you've done that before- as a teacher, youth worker, coach, facilitator, performer, anything- you probably already know whether this is you.

Person specification 

Essential

• Experience delivering programmes or workshops to young people in educational or youth development settings

• An ability to quickly establish effective relationships based on trust and respect with both children and adults, both within a group setting and one-to-one

• Excellent communication with a wide range of stakeholders: young people, school staff, parents, coaches, volunteers and employer partners, adjusting your style for each

• A proactive, flexible attitude- things will change, and you'll adapt without losing momentum

• Strong organisation and time management- comfortable holding several moving parts at once

• Comfortable working independently and as part of a team

• A passion for Yes Futures' work and a drive to increase the charity's reach

• Willing and able to travel across London and the South East as required, including travelling independently to schools with equipment and resource suitcases

• Proficient computer use, including word processing, spreadsheets and video conferencing

Desirable

• Understanding of safeguarding policy and best practice with young people

• Experience coordinating or administering youth programmes

• Familiarity with impact measurement and programme evaluation

• A keen interest and up-to-date knowledge in education matters and issues affecting young people

What you'll get

• £33,500–£37,000, negotiable, plus 5% employer pension contribution

• A role with real scope to grow- this six-month contract has a genuine chance of extending, based on how it goes and how demand grows

• A working pattern that mixes delivery, home working and office time, rather than being deskbound or constantly on the road

• The chance to work alongside coaches who normally charge boardrooms four figures a day, and see what their skillset does for a fifteen-year-old instead

• Days that don't look like anyone else's job: one week you're in a school hall, the next you're at an activity centre watching a Year 8 conquer a giant climbing wall.

How to apply

Applications are via Yes Futures' Charity Job page. Upload your CV or your LinkedIn profile to Charity Job.

Then, instead of the usual cover letter, we would like you to answer some specific questions, drawing from your experience in your CV/ Linked In profile:

Write us the answers to the following questions drawing from your experience (around 300 words per question):

1. Tell us about a session, workshop or activity you've delivered to young people that you're proud of. What made it work, and what would you do differently now? 

2. This role means building trust with a school one week and a fifteen-year-old the next. Tell us about a working relationship you've built with someone very different from you, and what made it work.

3. Walk us through a programme, event or series of sessions you've run from planning through to delivery. How did you keep the moving parts on track, and what did you do when something changed at the last minute?

We'll also ask one practical question so we can plan geography:

Which parts of our delivery area (London and the South East, from Reading across to Essex) could you cover for regular school days? If you're interested in a part-time arrangement covering part of this area, tell us here. 

Stage 2

If your application progresses to the next stage we will invite you to submit a 30-90 second video answering the following question: 

Tell us about a moment you got a group of young people- or any group- to open up, engage, or believe something they didn't believe five minutes earlier. What did you actually do?

Key dates:

Applications open: 7th July 2026

Applications close: Monday 27th July 2026, 8am

Final interviews: Week commencing 27th July 2026

We're reviewing applications on a rolling basis, so don't wait until the deadline. If we get enough strong candidates before then, we may close early.

For any questions, please email us at our organisation info email address.

This is a key leadership role responsible for the safe, high-quality delivery of our respite breaks, wellbeing programmes and outreach services, alongside building strong relationships that help grow our reach and referral base.

You’ll lead a flexible workforce and oversee day-to-day operations, while also working externally with schools, local authorities and partner agencies to strengthen referral pathways and increase access to our services, particularly across Glasgow, Edinburgh and North/East Ayrshire.

Working closely with colleagues across the organisation, you’ll make sure services are deliverable, sustainable and aligned with future growth. A big part of the role is understanding local need and helping shape how and where our services are delivered.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Navigator to join our supportive team in Bristol working 21 hours per week.
 
This is a community-based role, so you'll regularly travel across Bristol area to meet people in their homes, community venues and partner locations. As such, the ability to travel independently across the area is essential.
 
As a Dementia Navigator, you'll take a person-centred approach to help people understand their diagnosis, navigate health and social care services, access local support and feel more in control of their lives. You'll build trusted relationships with individuals, families and professionals, ensuring people receive the right support at the right time.
You will be part of a pro-active, caring and supportive local team who work in a fully integrated partnership with NHS colleagues, supporting people from point of diagnosis through to end of life.

About you

We're looking for someone who is passionate about supporting people and making a real difference.
You'll have:

- An understanding of the needs of people living with dementia and their carers.
- Experience of working with health, social care, voluntary or community organisations.
- Experience of assessing people's needs and providing person-centred support.
- Communication and relationship-building skills, with the ability to adapt your approach to different audiences.
- Organisational skills and the ability to manage your own workload effectively.
- Experience of maintaining accurate records and using IT systems confidently, including Microsoft Office and databases.
- An understanding of confidentiality, safeguarding and professional boundaries.
- A commitment to equality, diversity and inclusion, ensuring everyone can access support that meets their individual needs.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Providing tailored information, advice and emotional support to people affected by dementia.
- Managing your own caseload and developing personalised support plans that respond to changing needs.
- Working closely with GPs, memory clinics, health and social care professionals and voluntary sector partners to ensure coordinated support.
- Signposting and referring people to appropriate local and national services.
- Keeping accurate and confidential case records using our internal systems.
- Building relationships with community organisations to improve access to services, particularly for underrepresented and marginalised communities.
- Identifying opportunities for people affected by dementia to influence services, take part in research or become involved in the work of Alzheimer's Society.
- Promoting safeguarding, inclusion and best practice in everything you do.

Interviews for this role have been provisionally scheduled to take place on Wednesday 29th July at Brookland Hall, Conduit Place, St Werburghs, BS2 9RU

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August/September 2026 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: 31st July 2026

We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.

ROLE OVERVIEW

This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.

We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.

Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy. 

You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.

This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.

You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.

This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.

CORE RESPONSIBILITIES

You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.

Your responsibilities will include:

• Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.

• Supporting digital transformation projects from planning through to implementation and review.

• Working with teams across upReach to understand their workflows, challenges and technology needs.

• Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.

• Gathering and summarising feedback from users during testing, rollout and post-launch.

• Creating clear guidance, process documentation and training materials.

• Supporting colleagues to use new tools and AI responsibly, confidently and consistently.

• Identifying opportunities to improve, simplify or connect systems and processes.

• Monitoring how well new tools are working and recommending improvements.

• Supporting relationships with external suppliers and technology partners.

You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.

SKILLS AND EXPERIENCE

There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.

We’re particularly interested in:

• Curiosity about how organisations, systems and processes work.

• A genuine interest in using technology to improve services and create social impact.

• Thoughtful problem-solving and strong attention to detail.

• The ability to organise work, plan ahead and manage multiple tasks.

• Clear written and verbal communication across different audiences.

• The ability to listen to users, understand their needs and represent their perspectives.

• Confidence building constructive working relationships with colleagues and external stakeholders.

• The ability to take ownership of work while seeking support when appropriate.

• A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.

You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:

• Implementing or rolling out a new digital tool or system.

• Supporting organisational change or encouraging people to adopt new ways of working.

• Project management or project coordination.

• Process mapping, service design or business analysis.

• Gathering user feedback or conducting user research.

• Testing digital systems or features.

• Working with software suppliers, developers or technical teams.

• Supporting procurement, supplier evaluation or contract management.

• Developing or delivering training and guidance.

• Agile, iterative or user-centred ways of working.

• Understanding data protection, information security, accessibility or responsible technology considerations.

COMPETENCIES

Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Delivery & Execution – coordinating and delivering digital change, and solving problems

• User Insight – understanding and representing the teams and people who use our systems

• Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes

• Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.

Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:

Essential skills:

• Motivation - 3

  Relevant digital transformation competencies: 

  • Delivery & Execution

• Continuous improvement - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

• Planning and organising - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Commitment to social mobility - 3

  Relevant digital transformation competencies:

  • User Insight

  • Transformation Strategy

• Communication - 3

  Relevant digital transformation competencies:

  • User Insight

  • Influencing People

• Problem solving & decision making - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • User Insight

• Innovative - 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Management - 2

  Relevant digital transformation competencies: 

  • Influencing People

• Leadership - 2

  Relevant digital transformation competencies:

  • Influencing People

  • Transformation Strategy

• Responsible use of AI & technology – 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Transformation Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: 31st July 2026

As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Senior Fundraising Manager (Corporate Partnerships - New Business)

Salary£52,058.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Corporate Partnerships - New Business)

Location: London/Hybrid

Salary: £52,058.00 per annum

Weekly Hours: 35

Reference: YMC1213473

An exciting moment to join us

 YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people by 2030. Working alongside local YMCAs, we will support the development of new accommodation across the country, helping young people move towards independence.  This role sits at the heart of that ambition.

We seek a dynamic charity fundraiser to lead the development of new high-value corporate partnerships. This role offers an exceptional career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work.  Late in 2025 our Corporate Partnerships team was recognised at the Corporate Engagement Awards with multiple awards.  During the early months of 2026 the ground-work for our multi-year strategy has been laid: The 10,000 Homes Fund is our flagship proposition.  Now is the time to execute.

About the role

As Senior Fundraising Manager, you will play a crucial role in securing new revenue of significant scale and impact. You will deliver new business; identifying, cultivating, and closing significant corporate relationships.  You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.

This is a senior position with scope to influence the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. You will provide leadership and guidance to your team, while also contributing to a collaborative and ambitious environment across fundraising and wider organisation.

About you

The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a strategic, senior role. You will be motivated by the opportunity to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.

Why join us now

YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. The plan now is to hire the talent to take this momentum to the next level.

YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We are looking for a part time Gift Aid Lead - 21 hours per week for an incredible social welfare charity.

You will be contracted to the Borough hub with a minimum expectation of one day per week working in person.

The Charity:
A long standing National charity, dedicated to providing life long support from advice services to rehabilitation. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 day's paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The role

• This is a specialist role at the centre of how they manage and maximise Gift Aid across the organisation.
• You'll take ownership of monthly claims covering over £100m of fundraised income, ensuring everything is accurate, fully compliant with HMRC requirements, and supported by a clear and robust audit trail.
• Working across multiple directorates, you'll help embed consistent, high-quality processes so Gift Aid is properly considered, correctly applied, and efficiently delivered at every stage.
• A key part of the role is interrogating and improving the quality of Gift Aid data identifying gaps, increasing declaration coverage, reducing errors, and ensuring income is correctly assessed before claims are made.
• You'll also act as the main point of contact for HMRC queries and audits.
• Alongside the technical side, you'll work closely with teams across fundraising, income processing, data and finance to make sure Gift Aid is fully understood and embedded in day-to-day activity.
• This includes reviewing processes, strengthening controls, supporting supplier compliance and developing clear guidance and training where needed.
• You'll also act as the organisation's authority for Gift Aid sign-off on new campaigns and income streams, helping ensure everything is set up correctly from the start and aligned with HMRC rules and internal governance.

The candidate
You'll bring strong technical knowledge of Gift Aid and HMRC regulation, alongside confidence working with complex data, CRM systems and financial reconciliations.
Accuracy, structure and calm attention to detail are essential.

This is an exciting time to join us. As we grow our international efforts and sharpen our strategic focus, we are creating a new Head of Research & Grants role to lead our combined research and grant-making function. Reporting to the Chief Executive Officer, you will be our senior operational and strategic leader for how we identify, fund and learn from the work that gives babies the best start in life.

The grants and research effort of the Foundation is focussed on the ‘So What?’. You will make sure every piece of ground breaking research and every charity grant adds to our global advocacy for babies, informing and educating policy makers across the world about the 1001 Critical Days and how they can help parents and carers give their babies the best start in life.

To apply, please click the redirect to recruiter button. 

Job Title - Member Services Team Assistant

Contract - Permanent

Hours - 17.5 hours per week

Salary - £13,468 per annum (£26,936 FTE)

Location - Coram Campus, London - Hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.

The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.

The Member Services Team Assistant will provide administrative assistance to the Member Services Team, including both membership and the forms licence scheme. Key activities include: monitoring the Membership and Licences inboxes; responding to general enquiries and directing service-specific or more complex enquiries to the appropriate colleague/team; maintaining and updating member/customer records in the CRM database; helping members to set up website accounts and resolving access issues; and assisting with payment chasing of membership and licence invoices.

If you have good customer service skills, an excellent eye for detail and are keen to be part of a busy team at the heart of CoramBAAF’s activities and services then we would like to hear from you!

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 13th July 2026 at 12pm

Interview Date: Week commencing 20th July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.