Recruiting 2 Specialist Mental Health Recovery Workers to join our Mental Health service in Haringey!

£22,000 per annum, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role is 40 hours per week on a shift-work basis which includes weekends and sleep-ins.

Look Ahead Provide 3 Recovery Houses, 24 hour/7 days a week, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The service offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The service is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. The successful applicant will be based at Fortis Green (Haringey Recovery House)

Job Overview:

As a Specialist Mental Health Recovery Worker you will require either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

You will:

- Understand the concept of Recovery and apply those principals to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
- To liaise with the CRHTT and work collaboratively to ensure that full information is given to enable a robust assessment of service-users
- To ensure recovery focused support plans are reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery with an attitude of 'positive risk taking'
- Undertake key working responsibilities for a caseload assigned by the Team Leader / Manager
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within a given service timeframe
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Provide structured support and guidance to other front line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum
- Fully liaise with Mental Health professionals, including the CRHTT maintaining excellent relationships with them
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights
- Knowledge and practical experience of using person centred tools to support recovery and development of service-users
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Empower service-users to ensure they receive the service and benefits they are entitled to.
- Undertake administrative work and keep accurate and comprehensive service-user records to professional standards
- To adhere to Look Ahead's Policies and Procedures
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- To build up and maintain contact with a full range of community workers
- Work collaboratively with the Resettlement Worker to plan for move on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To stay up to date with regard to development and research in the mental health field, in housing support and in welfare benefits
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project
- To undertake any other duties consistent with the basic objectives and duties of this post

For more information or to apply please visit our website.

Recruiting a Full and Part Time Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

298 Commercial Road is a mixed-gender service supporting recovery and increased independence for individuals with mental health needs who also have complex conditions and histories. It has 11 self-contained flats for customers who require a high-support setting. Additionally, 10 'step-down' self-contained flats in the immediate vicinity are intended for those who have a lower level of support need and are getting ready for much more independent settings. The service has also received outstanding in the most recent audit.

We are currently recruiting the following roles:

Full Time Specialist Support Worker - GBP 22,275 per annum, 40 hours per week, permanent position

Part Time Specialist Support Worker - GBP 13,365 per annum, 24 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

From April 2020, the full time salary will increase to GBP 23,225 per annum

This role requires working shift patterns on a rota basis.

Please clearly state in your supporting statement which role/roles you are interested in.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Recruiting for a Specialist Support Worker to join our Learning Disabilities service in Newham!

GBP 23,212 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Flying Angel Learning Disabilities is a service for sixteen customers with learning disabilities in Newham. They are accommodated in the Flying Angel, a refurbished building with 65 newly developed, self-contained flats that are a mixture of supported housing and intermediate rental units. The supported housing units cover low mental health needs and low learning disability needs. Specialist Support Workers will provide support to customers with complex mental health needs. This may include those with needs relating to a history of alcohol and drug use, complex trauma issues, a history of none-engagement, a connection with criminal justice services and/or a personality disorder in addition to their mental health related needs.
SSW will provide support, individually tailored to enable customers to develop the skills they require to meet their assessed needs and goals. Post holders will carry a caseload of customers, working as part of a multi-disciplinary approach to determine effective, recovery orientated support and risk management plans. SSW will work flexibly to provide support at a time and place that promotes high levels of customer engagement. This will include providing support with the physical, domestic, emotional and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community.
SSW will work flexibly to respond to emerging needs and effectively address the needs of their customer case load.
SSW within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. SSW provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

The person

We look to recruit people to join our team who share our values and goals and who are keen to make a difference by joining our dynamic charity.  The qualities we hope for in you will be your ability to relate to people effortlessly and you will be motivated by a keen interest in the welfare of others.  Your professional integrity, good sense of humour and excellent interpersonal skills are complimented by your caring and courteous manner.  Your naturally positive personality will relish this diverse role. 

The role

To provide emotional and some practical support in the role of Sight Support Worker for around 50 blind or partially sighted people via fortnightly outreach visits. 

The organisation

BlindAid has been providing support for Londoners living with Sight Loss for over 185 years so we have a rich history.  We now deliver vital and relevant services to blind and visually impaired people living in the 12 inner London Boroughs and the City of London.

Fixed Term Contract for 12 months

Closing Date: Midnight 6th March 2020
Interviews:  TBC

We are recruiting a Support Worker to join our Hillingdon outreach team. This is an exciting opportunity to join a new service working from Heathrow airport. Heathrow airport has significant numbers of rough sleepers. Working in this team will give you an opportunity to make a real difference to rough sleeping. This role will enable you to use you existing knowledge and experience to move into a role where you will have more influence and responsibility within a team, to work towards quick outcomes, to support rough sleepers out of the airport. This team will work alongside other agencies to support people to access suitable crisis and longer term accommodation and reduce the number of people sleeping in the airport.

As a Support Worker you will:

• Be part of a rota that includes night shifts and day shifts
• Directly casework rough sleepers, supporting them to access appropriate services and accommodation.
• Be a first response to referrals, carrying out assessments with new rough sleepers met.
• Support lead workers to work with complex cases.
• Work alongside other agencies including, the local authority, health services, housing providers and airport police.

To be successful you will need to:

• Have excellent interpersonal skills
• Be flexible and responsive to meet the needs of rough sleepers
• Have the confidence and ability to manage a caseload of complex clients
• Have the necessary IT skills to collect, collate and interpret data
• Be confident in representing Thames Reach at external meetings and with outside agencies

 As well as a great working environment we also offer:

• 6.5% employer & 1.5% employee pension contribution.
• Development opportunities.
• 29 days annual leave plus bank holidays.
• Reimbursement of the cost of annual eye test
• Season ticket/cycle loan
• Flexible Working
• EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

Recruiting for a Support Worker to join our Mental Health service in Hackney!

GBP 21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Clarence Road is home to 15 customers with a history of severe and enduring mental health needs - typically older people of diverse ethnic groups and cultures, with long term mental health needs and learning disabilities. The service has 15 bedrooms with shared utility areas. The service offers 24-hour support, including staff working waking nights and sleep ins. some of the customers needs support with personal care and these activities are regulated by the Care Quality Commission. Customers have the opportunity to gain work experience at one of Look Ahead's many projects, as well as benefitting from information and advice about local employment and training resources. Clarence Road is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 15 customers both female and male. Our building is a purpose-built home on three floors, offering customers individual bedrooms and the use of shared communal facilities and garden. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
As a Support Worker you will have a caseload assigned to you, and will play an integral role in developing effective support and risk management plans. You will also support customers with all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time assistance and managing finances.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers with dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time assistance and managing finances.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health
- Experience working in a CQC registered care setting
- Experience of delivering personal care / assistance.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Supporter Data Analyst to bring their talents to help ensure that data and insights support our Engagement Strategy to help us increase income and improve the way we engage with supporters.

Title:Senior Supporter Data Analyst

Salary:£33,000 - £36,000 per annum

Contract: 6-month fixed term contract (potential for role to be made permanent)

Hours:35 hours per week

Location: Hampstead, North London

As the Senior Supporter Data Analyst, you will Support Anthony Nolan’s Engagement Division and the wider organisation by providing high quality analysis insights and reporting. You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies such as Alteryx and Tableau online.

With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels.

This role will work collaboratively with data and insight specialists across the organisation to maximise the strategic application of all our supporter data.

You will help to deliver metrics against which we can measure the effectiveness of our supporter engagement activities and to quantify improvements delivered by the Supporter Operations Department.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Supporter Insight, Supporter Data Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc

Recruiting for a Part Time Weekend Support Worker to join our Homelessness and Complex Needs Service in Westminster!

GBP 10,972 per annum, working 20 hours per week plus 25 days Annual Leave pro rata, Pension schemes, Staff discounts, healthcare and more.

Hopkinson House is a complex needs service housing 63 residents. This service sits in both the mental health and homelessness pathway. Hopkinson House has adopted the Psychologically informed Environment model. At times Hopkinson House can be a challenging environment which requires staff to be resilient, understanding, and committed to supporting customers who display challenging behaviour

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

This role requires working on a two week shift pattern; one week will be 8am-6pm and the second week will be 12pm-10pm.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in homelessness

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

In partnership with the Refugee Council, the Lewisham Refugee and Migrant Network (LRMN) is delivering Refugee Resettlement Scheme in Lewisham and supporting refugees and their families who have arrived in the borough to help them establish their lives in the UK. We work closely with local stakeholders from the public, private, faith, school, voluntary and community sector in addressing the basic housing, welfare, health and school needs of the families and their children and promoting their integration into the community.

To help us achieve the aims of the programme, we are looking for a committed and enthusiastic Support Worker who will be working primarily but not exclusively with the refugee families who have ‘stepped down’ from the programme and needing support with their practical issues such as housing, welfare, health access and more.

The successful candidate should have had at least 2 years’ experience in providing generalist advice and assistance, should have experience in working with multi-cultural communities, able to work with local stakeholders, prioritise, understand and address the needs of the refugee families. Fluency inSyrian Arabic is strongly desirable

The post is funded until August 2020 but with the possibility of extension.

Please note, we will be scheduling interviews as applications come in. So please apply as soon as possible.

LRMN is an equal opportunity employer.

If you don’t hear from us within 4 weeks after the closing date please assume that you have not been shortlisted this time.