Support and engagement worker jobs in East of england

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.

Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?

We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.

The Role

Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.

This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.

Key Responsibilities

• Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
• Lead sessions and act as a positive role model for young people
• Support and supervise sessional youth workers during delivery
• Build and maintain positive relationships with partners, schools and external agencies
• Maintain accurate records to monitor attendance, engagement and outcomes
• Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
• Promote safeguarding, equality, diversity and inclusion in all areas of work

About You

You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.

You will have:

• Experience delivering youth work (paid or voluntary)
• Confidence leading group sessions and supporting small teams
• Strong communication and relationship-building skills
• An understanding of inclusive and safeguarding-led practice
• A Level 3 Youth Work qualification, or willingness to work towards one (essential)

Hours and Contract

• Part-time role
• 18 hours per week, salaried on a monthly basis
• Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school

Additional Information

• Interviews will be held on a rolling basis, so early application is encouraged
• Applicants must already have the right to work in the UK (visa sponsorship is not available)
• This role may require a Basic or Enhanced DBS check, subject to a conditional offer

Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.

Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?

We are looking for a Social Worker or Senior Social Worker to join our team, based from either Milton Keynes or London.

We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Social Worker or Senior Social Worker

Location: Based in either our Milton Keynes or our London team, with hybrid working arrangements in place for both home and office working, and travel covering Milton Keynes, North London and surrounding areas.

Contract: Permanent full time – 37 hours per week, Monday to Friday.

Salary Ranges: Social Worker - Salary in the range of £34,053 - £41,620 per annum. Senior Social Worker - Salary in the range of £39,292 - £48,022 per annum.  If based from our London office, a location allowance of £3,299 per annum will be payable.

About the role:

Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service.  Some of your responsibilities will include:

· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel

· support families throughout the matching process and once children are placed, up until the Adoption Order

· participating in recruitment activities and training for prospective adopters

About you:

As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.

If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Adoption Team Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Tuesday 06 January 2026

Interviews will be held on: Tuesday 13 January 2026

Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc. 

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Location: Cambridge, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE plus Cambridge living allowance of £2301 per annum.

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?

Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.

What You’ll Do

As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:

• Supporting physical and emotional wellbeing
• Encouraging engagement in education, employment, and training
• Promoting social inclusion and personal safety
• Teaching essential life skills like cooking, budgeting, and cleaning
• Building trusted relationships and being a positive role model
• Collaborating with social workers, volunteers, and external agencies
• Maintaining accurate records and contributing to support plans

We’re seeking someone who is:

• Empathetic and resilient, with a genuine passion for supporting young asylum seekers
• Organised and proactive, able to manage multiple priorities
• A strong communicator, both written and verbal
• A team player, who thrives in a diverse, multicultural environment
• Flexible, with the ability to work occasional evenings and weekends

Essential Requirements

• Alignment with Baca’s values and mission.
• Experience working with young people (1:1 and group settings)
• Understanding of safeguarding and child protection
• Full UK driving licence and access to a vehicle
• Enhanced DBS check (required)

Desirable

• Experience working with unaccompanied asylum seekers or trafficked young people
• Knowledge of asylum processes and trafficking risks
• Experience working cross-culturally and with statutory agencies

Why Join Baca?

At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:

• A supportive and inclusive work culture
• Ongoing training and development
• Opportunities to make a lasting impact

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities, neurodiversity and/or complex issues through training and employment. 

We are recruiting for Peer Support Worker in Kingston upon Thames.

We are looking for an enthusiastic, flexible person with lived experience of autism who is committed to supporting autistic people to work towards their individual goals. Lived experience refers to the first-hand involvement or direct experiences and choices of a given person, and the knowledge that they gain from it, as opposed to the knowledge a given person gains from second-hand source. 

Goals you may support clients to work on include: 

· Taking more control of their lives through gaining a greater understanding of their own wellbeing 

· Reducing feelings of isolation through building connections in the local community 

· Gaining confidence and an improved sense of wellbeing

You will use your own direct lived experience of autism, to work together with people to identify their wellbeing goals and find the right resources and support for their needs. You will have excellent interpersonal skills and be committed to using a strength based and client led approach. 

Experience of peer support is not essential; it is more important that you share our commitment to supporting people to achieve their personal and wellbeing goals. Peer support training will be provided. 

This is a hybrid role involving both working from home and working in the community.

Please click apply to send your CV and a cover letter. Please add a cover letter to the end of your CV when uploading. Applications without a cover form will not be considered. 

Candidates need to clearly outline how they meet the person specification points in their personal statement. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 25 days annual leave per annum pro rata plus statutory holiday. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). We welcome applicants of all backgrounds, cultures, genders, ethnicities, disability statuses and sexual orientations. We are happy to discuss any workplace adjustments individuals may require in the recruitment process, on commencement, or once in post. Special requirements for the interview process can be submitted in the cover form. 

Closing date: Friday 9th January (9am). Please note, Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a part-time Employment Support Worker (0.5 FTE) to join our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent position with funding secured until March 2027.

What you’ll be doing

If you were working with us, you would hold a varied caseload of clients with lived experience of mental health, autism and/or a learning disability. You would support clients to identify their employment goals, build confidence, prepare for work, and navigate any barriers they may face.

Your work would be entirely person-centred. You would support clients in line with their preferences and aspirations, helping them identify roles that match their strengths. A key part of the role involves approaching employers, explaining the value of our service, and working with them to identify suitable opportunities for clients. You would continue to support both clients and employers to help individuals sustain their employment.

You would work closely with referring teams, maintaining regular communication and ensuring a coordinated and client-led approach. You would also work to agreed targets while maintaining a high-quality, supportive service that reflects the principles of SEQF and the British Association of supported employment.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.

• Commitment to person-centred work and enthusiasm to learn the SEQF approach.

• Confidence engaging with employers and promoting the benefits of our service.

• Good organisation skills and the ability to manage a caseload effectively.

• Beneficial (but not essential): experience working with people with learning disabilities or Autism.

We welcome applications from people with lived experience of mental health, either personally or through a close contact.

What we offer

• £14,638 per year (0.5 FTE)

• 30 days annual leave plus public holidays, pro rata (FTE)

• Employer pension contribution of 6%

• Supportive environment within a small, dedicated team

• Meaningful, rewarding work supporting people into employment

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next

Before applying, please note that we actively review all applications and only progress candidates who provide meaningful answers to the screening questions.

If you are ready to support people in Kingston to achieve their employment goals and build positive relationships with employers, click Apply to submit your CV and complete the screening questions.

Start your application today and join us in making a meaningful impact.

Homelessness Outreach Support Worker

We are seeking someone who can build trust, support people facing homelessness and help them move away from rough sleeping.

Position: Rough Sleeper Navigator (internal title)

Salary: £27,054 per annum
Location: Bradbury Centre and community based
Hours: 37 hours per week - shift pattern with shifts starting at 6am and finishing at 12am.
Contract: Permanent
Closing Date: 7th January 2026

Interviews: 15th January 2026

About the Role

This is a hands-on, practical role supporting people who are rough sleeping and living with complex needs. You will work directly with individuals on the street, in the community and across local services, providing tailored one to one support to help them access housing, healthcare, treatment and wider support.

Key responsibilities include:

· Delivering early morning and late evening outreach based on local intelligence and Streetlink alerts

· Acting as a consistent point of contact for people using the service, ensuring they can access the right help at the right time

· Providing a person centred, trauma informed approach to each individual’s support plan

· Supporting people with practical day to day needs including health, benefits, community activities, budgeting and maintaining accommodation

· Helping people address challenges around alcohol or drug use in group or one to one settings

· Keeping clear and accurate records, case notes and reports

· Working with partner agencies including housing, health, voluntary and community services

· Taking part in service development and team meetings

About You

You’ll be someone who genuinely wants to help people change their lives and you’ll be resilient, calm under pressure and comfortable working with individuals who have multiple needs.

You will need:

· Experience of supporting or motivating people with complex backgrounds

· Understanding of housing, homelessness or related support services

· Strong communication and conflict management skills

· Ability to build trust and positive relationships with a wide range of partners

· A recovery focused, person centred approach

· Willingness to work early mornings, late evenings and weekends as part of a rota

It would be helpful if you have an NVQ Level 3 in a relevant field or experience in homelessness, housing, substance misuse or community outreach, but this is not essential. A driving licence or language skills are also desirable.

About the Organisation

You will be joining a team committed to preventing homelessness and supporting people to make long term, positive changes. The organisation provides safe, supportive and high quality services and values compassion, dignity and respect in everything they do. You will be part of a team that works collaboratively, shares learning and continually looks for ways to improve outcomes for people facing homelessness.

Other roles you may have experience of could include

Outreach Worker, Homelessness Support Worker, Housing Support Worker, Recovery Worker, Substance Misuse Worker, Community Support Worker, Complex Needs Worker, Engagement Worker, Rough Sleeper Outreach Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As our HyPE Manager you will set up, embed and lead the implementation of Voyage’s Horizons Youth Programme for the Environment, a pioneering employability, mentoring and wellbeing programme combining a weekly Job Club, renewable energy and green-skills training, construction pathways and embedded therapeutic support linked to employment opportunities delivered in partnership with Repowering London, New city College and Talking Quest. 

The postholder will oversee recruitment, delivery and progression impact and outcomes for young people (16–21) from New City College, PRUs, Youth Offending Teams, courts, social workers and local schools, ensuring they are supported into education, apprenticeships, training or work. We are currently exploring expansion possibilities for the long term unemployed, as an alternative to custody and for refugee communities. We seek someone who can help embed the programme in the community college and assist our plans to expand.

Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment. 

Key Responsibilities: 

• Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.

• Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.

• Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.

• Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.

• Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.

• Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement. 

Skills and Qualities: 

• Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.

• Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.

• Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively. 

Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month. 

Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications. 

The deadline for applications is 5pm on 8th January. 

Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.

About The Role

We have an exciting opportunity for 3 enthusiastic and dedicated people to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and may have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive change to inspire hope and bring about real and lasting change for our clients. 

In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors. 

Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.

About you

We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.

This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services. In addition to:  

• The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue. 

• Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people. 

• Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 5th January 2026 

Interview and assessments on:20th & 21st January 2026 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

Make a difference every day at Brent Carers Centre

At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.

Join our team and be part of a warm, inclusive workforce where compassion meets action.

The role of advice, information and advice worker for the adults team contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.

Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.

About Brent Carers Centre

· We’re a trusted local charity supporting thousands of unpaid carers across Brent.

• Our services range from advice and advocacy to support groups and activities.
• We work closely with health, social care, and community partners to ensure carers are recognised and supported.
• Our team is passionate, diverse, and committed to making Brent a better place for carers.

The Role

• Delivering high-quality support to carers, helping them navigate services and access the help they need.
• Build strong relationships with carers, professionals, and community organisations.
• Contribute to projects that raise awareness of carers’ needs and champion their rights.
• Work collaboratively with colleagues in a supportive, values-driven environment.

What We’re Looking For

• A passion for making a difference in people’s lives.
• Strong communication and interpersonal skills.
• Ability to work flexibly and adapt to changing needs.
• Previous experience giving benefits advice and information.
• Experience in health, social care, or community work (desirable but not essential).

What We Offer

•  Professional growth: Training, mentoring, and opportunities to develop your career.
•  Inclusive culture: A diverse team where everyone’s voice is valued.
•  Impact: The chance to see the difference your work makes every day.

How to Apply

If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please complete our application form, submit your c.v a long with a cover letter setting out how you meet the person specification.

Support Specialist

We are looking for a compassionate, motivated and confident Support Specialist– Non-Malignant Brain Tumours to deliver the charity’s highly regarded coaching and information service for people living with a non-malignant brain tumour and their families.

This role is central to empowering individuals to feel informed, supported and in control of their lives following diagnosis. Working closely with the Head of Support and wider services team, you will provide tailored emotional and practical support through coaching, information sharing and community engagement.

If you are an excellent listener, calm under pressure and driven by a desire to improve outcomes for people affected by long-term or serious illness, this is a unique opportunity to make a meaningful and lasting impact.

Location: Remote (home-based), Leeds office, or hybrid
Salary:£27,500 per annum
Hours: Full-time (flexible working patterns supported)
Contract:Permanent

Closing Date:Noon on Friday 16th January 2026
Interviews: Conducted remotely on a rolling basis

The Role

We’re seeking a dedicated Support Specialist – Non-Malignant Brain Tumours to join our experienced and passionate team, delivering impartial, high-quality coaching and information to people living with a non-malignant brain tumour and their caregivers.

You will work directly with individuals and families via phone, email, online and face-to-face support, helping them navigate diagnosis, treatment, recovery and long-term wellbeing. You will also play an active role in growing and nurturing our supportive community through workshops, events and online engagement.

Full training and ongoing coaching will be provided, giving you the confidence and skills to deliver a service that truly transforms lives.

In this role, you will:

• Provide one-to-one coaching, information and support to people living with non-malignant brain tumours and their caregivers
• Help individuals feel empowered, informed and better able to manage their circumstances
• Contribute to building and sustaining a strong community through workshops, events, social media and peer connection
• Work within case management systems to triage and record support accurately and confidentially
• Collaborate with clinical and voluntary sector stakeholders to ensure joined-up support
• Support volunteers involved in service delivery
• Share insight from lived experience to help shape services and inform decision-making

About You

To be successful as a Support Specialist, you will be an empathetic communicator with strong organisational skills and a genuine passion for supporting people affected by serious illness.

You will bring:

• Excellent communication skills across phone, email, online and face-to-face settings
• A calm, compassionate and reassuring approach when supporting people in difficult situations
• Strong time-management and prioritisation skills
• A high standard of written communication
• Confidence using digital tools such as MS Office, email and case management systems (e.g. Salesforce or similar)
• A commitment to learning, self-development and reflective practice

Experience of coaching, counselling, support work or patient-facing roles is highly desirable, though full training will be provided. A degree is not essential, but a qualification in caring or communication skills would be an advantage.

About the Organisation

This is a leading national charity supporting people with brain tumours and their families. Through its unique coach-led support model, the charity helps individuals navigate complex care systems, build resilience, access reliable information and feel less alone, while also campaigning for better outcomes and increased awareness.

The organisation is committed to equality, diversity and inclusion and actively welcomes applications from candidates from all backgrounds.

Other roles you may have experience of could include Support Worker, Health Coach, Patient Support Officer, Case Worker, Community Support Officer, Care Navigator, Wellbeing Coach, Helpline Advisor, Information and Support Officer, Charity Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you ready to be a part of our dynamic and passionate Social Impact Team, dedicated to making a real difference in the lives of others? We’re looking for someone who thrives in a role full of variety, where each day offers something new.

As a charity and social business, at Social Bite, our vision is a society where no one should have to be homeless. We challenge the status quo by pioneering solutions that create lasting change, whether that’s by supporting people to find a safe place to call home, empowering and enabling people to get a job, or by providing free, fresh food to people in situation of homelessness or in food poverty.

We are looking for a special someone to join as a Development and Support Worker on our successful programme Jobs First, that aims to provide employment opportunities to people in situation of homelessness. We are looking for a person who will build on an existing relationship with Mitchells & Butlers, a leading hospitality partner building and developing relationships across their portfolio of sites in London (covering well-known brands such as All Bar One, Nicholsons, Browns, O’Neill’s and Castle pubs).

WHAT’S IN IT FOR ME?

As part of the Social Bite team you will have access to the following benefits:

• Support & Development & Wellbeing (i.e. external supervision, reflective practice group, employee assistance programme)
• Access to an employee benefits platform offering discounts, savings, and wellbeing perks (i.e. Partnership Dining Out discount, Blue Light Card Scheme)
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.
• 32 days paid holiday including bank holidays

WHAT WILL I BE DOING? AS A DEVELOPMENT AND SUPPORT WORKER YOU’LL BE…

Working closely with Programme Co-ordinator to create opportunities for:

• People to gain employment
• Charities to establish referral pathways
• Building local level relationships with site managers to build brand awareness with  Mitchells & Butlers
• Provide trauma informed support to people you work with
• Develop an understanding of the barriers faced by people affected by homelessness in London in the context of employment and employability.

WHAT DO I NEED?

Do you have experience supporting and developing individuals facing homelessness? Are you eager to join a collaborative team working towards ending homelessness? We need a dynamic, creative and reliable team member who can use their own initiative to build strong relationships with various stakeholders.

As part of your role, you’ll need to travel across various locations, bringing your resilience, positive attitude, and a smile to every challenge. If you enjoy taking the initiative and working closely with others, this could be the perfect role for you! 

Overview   

At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.  

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

About the role  

This is an exciting opportunity for an experienced practitioner with both youth work and casework experience to make a meaningful difference to the lives of young people in the UK asylum system. You will support young people aged 18-25, including those age-assessed as 18+, living in contingency and dispersal accommodation, helping them access social, emotional and practical support as they navigate the asylum system. 

Working closely with Youth Welfare Caseworkers who hold more complex, long-term cases, you will provide early intervention and short-term casework support alongside consistent, relational youth work. You will also contribute to the ongoing monitoring, evaluation and reporting of the service, as required, helping to evidence impact and inform service development. 

This role is primarily based in Brent, where you will coordinate the delivery of the Ahlan youth club with another Youth Welfare Officer and contribute to regular outreach to young people living in local hotels. You will help plan and deliver group sessions, trips and activities, creating safe, engaging and empowering spaces for young people. You will act as a trusted point of contact, building strong relationships, offering one-to-one support, and accompanying, referring and signposting young people to appropriate services, while working closely with colleagues to ensure safeguarding and wellbeing are prioritised. 

You may also be required to support the delivery of our other Youth Welfare youth clubs in Croydon and King’s Cross, and some evening work may be required as part of the role. All work is delivered in line with Young Roots’ values, using a trauma-informed, asset-based and youth-led approach. 

How to apply

Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role. 

Your personal statement should be no more than 800 words, answering the following questions: 

1. What is your motivation for working with Young Roots? 
2. What is your motivation for applying for this role specifically? 
3. What skills and experience would you bring that will enable you to be successful in this role?

Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria. 

You may submit your personal statement in writing or via video. 

Please submit your application via CharityJobs. 

Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time. 

No agencies, please. 

Closing date: Midday on Monday, 5 January 2026 

Interviews: week commencing Monday, 12 January 2026 

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.

All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.