Support service manager jobs

Join the award winning Independent Society of Musicians

Central London  - Assistant to the Chief Executive and Assistant Company Secretary

28 hours per week – Circa £45K pro rata

The award-winning ISM is the dynamic, change making professional body  representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.

The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including  preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.

You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.

If possible you should have a music background.

You will have at least 5 years’ experience working  in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.

For a full job description for this role please visit the ISM website.

To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.

Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

The Outside Outspoken Navigator supports men as they leave prison or another secure setting and begin rebuilding their lives in the community. This role provides intensive, practical case management, helping individuals navigate the challenges of release by connecting them with services such as GP practices, housing, benefits, employment, and wider community support. The aim is to reduce barriers, promote stability, and help people establish a positive foundation for the future.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual 

harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

MERSEYSIDE YOUTH ASSOCIATION LTD

Is seeking to recruit the following:

Youth Hub Intensive Mentor

(Black, Asian, and Minoritised Communities Engagement)

 Hours:

 28 per week

(May Include Evening and Weekend Work)

 Salary:

£27,391 - £30,103 p.a. (Pro Rata) - MYA Grade 5 Point 17-20

Fixed Term Funded to 31st May 2027

Youth unemployment remains a major challenge, and we're looking for a passionate Youth Hub Mentor to help young people from Black, Asian and Minoritised Communities overcome barriers and move into employment, education and training.

As part of MYA's friendly and energetic Youth Hub team, you'll build relationships in local communities, provide one-to-one mentoring, and connect young people with opportunities that can change their lives.

This is a varied, hands-on role where you'll:

· Deliver outreach and engagement in communities.

· Support young people to build confidence, skills and aspirations.

· Work closely with employers and partners to create opportunities.

· Provide tailored mentoring and support young people into employment.

· Help young people sustain and succeed in work.

We're looking for someone who is approachable, proactive and committed to making a genuine difference.

If you're passionate about supporting young people and tackling inequality, we'd love to hear from you.

Join MYA and help change lives across Liverpool City Region.

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

If you are interested in this post please visit our website and complete the online application.

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications: Midnight Wednesday 15th July 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment

We work alongside people with lived experience of the criminal justice system to develop their confidence, skills, and mindsets. This enables them to deliver impactful programmes and support others who have been affected by the system.

Our approach is grounded in lived experience. We draw on our own expertise and work collaboratively with others who have been through the system, ensuring everything we do is co-produced, authentic, and meaningful.

These roles are central to our mission of ensuring that the voices of people within the justice system shape the services and decisions that affect them.

All roles are open to individuals who have personal experience of prison or probation, are no longer on licence, and are ready to use their experience to support others, influence change, and make a positive difference.

London Role

Working across all London Prisons, and community Health Justice programmes, to ensure that lived experience of those usig the services is at the heart of the decision making processses,  This role will require significant travel, which is fully reimbursable, so flexibility is essential.

Peterborough Role

You’ll work directly across our Prison Councils in both male and female sides of HMP Peterborough, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential

North West Role

You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential.

All roles

• Full-time positions available
• Permanent 
• £27k- £30k depending on experience (pro-rata for part time)
• Bank holidays plus 25 days holiday 
• You must be off community order / prison license
• Probationary period: Six months

Plese ensure tht you specifiy in your application which role you are applying for.

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 12 noon Thursday 16th July 2026
Interviews will be held week commencing 22nd July 2026.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Purpose of the job

Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding and our Grants + capacity-building offer delivered as part of our evolving offer to unlock youth work for all young people. This is not a fundraising role but a grant delivery role.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work and outdoor learning, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning.

 Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come

Key responsibilities

• Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer

• Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.

• Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues from across the organisation

• Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.

• Manage applications for funding through our grant management system and provide direct technical support to applicants.

• Provide light touch account management to grantees on specified programmes, as directed by the Grant Manager, responding to queries in a timely manner and connecting them into opportunities as appropriate.

• Work to distribute our grant funding to a diversity of organisations across the UK, ensuring it is delivered to improve impact and engages diverse audiences

• Lead on delivering grant funding panels and leasing with key stakeholders such as external assessors, and young assessors

• Maintain our grants management system in line with GDPR and manage data

• Working with Impact colleagues to manage data collection and monitoring processes and ensure activities achieve intended outputs and outcomes on time and to budget

• Establish and build strong relationships with awarded organizations and manage the distribution of funding to grantees and that they complete required monitoring and reporting

• Deliver end-to-end grantee support through the Grants Plus model, including onboarding to the grants platform, developing toolkits, and curating and sharing relevant resources.

• Support the Grants Manager in aligning grants work with wider organisational strategy, including connecting grantees to the broader network, and infrastructure support services.

• Manage and report progress to internal and external stakeholders via meetings, written reports and presentations

• Support the Grants Manager to raise the profile of UK Youth as a credible grants distributor through engagement in funder networks and connecting awarded organisations with local networks

• Manage the UK Youth Grants inboxes, responding to all enquiries in a timely fashion

• Communications and Public Affairs

• Deputise for the Grants Manager when required and work closely with colleagues to cover for each other as required

Experience we're after

• Grant management and distribution experience within the youth sector at a regional, local, and national level

• Experience in management and development of grant management systems and CRMs

• Experience of quality assurance and due diligence

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 16th July 2026 at 23:59 (midnight)

Provisional Interview Dates: w/c 27th July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Join Our Team as a Qualified Psychological Wellbeing Practitioner
Location: HMP Full Sutton, York.

Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Full Sutton.

The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday. 

As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.

*The applicant must have a full UK Driving Licence with access to a vehicle.

What I will do and achieve:

In this role, you will make a real difference by supporting individuals with mental health needs within a prison setting. Your work will focus on empowering recovery, delivering evidence-based interventions, and ensuring high standards of care.

What you’ll be doing:

• Manage referrals – Assess suitability of new referrals, following agreed protocols, and ensure clients receive the right level of care, including stepping up treatment when needed.
• Support recovery – Help people with mental health challenges to self-manage their recovery through person-centred assessments and risk evaluations.
• Deliver interventions – Provide low-intensity, evidence-based interventions such as Guided Self-Help and psycho-educational support, drawing on CBT principles.
• Collaborate and coordinate – Work closely with multi-disciplinary teams to maintain a stepped care approach and attend relevant meetings.
• Maintain high standards – Protect client confidentiality, record outcome measures, and ensure accurate clinical data entry in line with best practice.
• Build partnerships – Liaise with statutory and non-statutory agencies to support continuity of care upon release from prison.
• Meet service goals – Adhere to agreed activity targets to minimise waiting times and ensure accessible treatment delivery.
• Communicate effectively – Engage with clients, colleagues, and stakeholders in a clear and professional manner.
• Champion our values – Uphold the values of Rethink Mental Illness and represent the organisation positively at all times.
• Be flexible – Provide contingency cover for other prison sites when required.

Key Responsibilities and Commitments:

• Work in line with Prison Service policies and procedures, supporting relevant programmes and contributing to risk management and public protection.
• Comply with all legal and regulatory requirements, including the Data Protection Act 1998 and Health & Safety at Work Act 1974.
• Ensure accurate and secure management of all records in accordance with Data Management and Information Governance policies.
• Act in accordance with the charity’s Professional Boundaries, Safeguarding, and Health & Safety policies, reporting any concerns promptly to your line manager.
• Attend regular clinical and managerial supervision as agreed with your manager.
• Take responsibility for your own performance review, responding to agreed objectives and undertaking relevant training.
• Engage in personal development and supervision to enhance competencies and clinical practice.
• Maintain professional registration requirements and stay up to date with Department of Health guidelines and internal standards.
• Work within the charity’s national policies, local operating procedures, and those of external regulators or professional bodies.
• Promote Rethink Mental Illness by encouraging membership, donations, and activism.
• Undertake other reasonable duties and projects as required by your line manager, in line with the role and grade.

Essential Skills and Experience:

• Qualified Psychological Wellbeing Practitioner (PWP) through IAPT Low Intensity National Programme (e.g., Postgraduate Diploma in Psychological Therapies).
• Accredited with a recognised body (BACP or BPS).
• Experience delivering evidence-based low-intensity interventions at Step 2 within a stepped care model.
• Strong knowledge of assessment, screening, referral processes, record-keeping, and brief psychological interventions.
• Skilled in applying evidence-based psychological therapies and using clinical outcome measures.
• Ability to build inclusive, therapeutic relationships and respect diversity.
• Excellent communication skills (verbal and written) and confident with IT systems (Word, Excel, databases).
• Committed to professional development and constructive use of supervision.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?  

We are looking a Project Worker to join our Hammersmith & Fulham Supported Accommodation Pathway, supporting adults with a range of needs who are preparing for more independent living.

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

Working in this role, your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person-centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety. 
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

This role will suit people with: 

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. 
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change. 
• Good interpersonal and listening skills, to establish effective working relationships with clients. 
• An enthusiasm to learn and work with clients with a holistic, person-centred approach. 

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing Date: 10am on 21 July 2026

Interview and assessment date: TBC

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.

Sounds great, what will I be doing?

PARAGRAPHS ONLY - NO BULLET POINTS - Explain the key responsibilities 

The post holder will take a project management approach to coordinating and delivering volunteer-led projects across Hestia, with a particular focus on supporting Domestic Abuse services. They will be responsible for engaging, recruiting and onboarding volunteers in line with Hestia's volunteer recruitment processes, ensuring volunteers receive a welcoming and positive introduction to the organisation. Working closely with operational teams, the post holder will build strong and effective relationships with services, inspiring and supporting staff to think creatively about how volunteers can add value and enhance outcomes for the people we support. They will play a key role in developing and delivering meaningful volunteer-led activities that help women accessing Domestic Abuse services experience a greater sense of purpose, connection and joy. The post holder will also provide advice, guidance and best practice support to staff working alongside volunteers, ensuring volunteers are effectively supported throughout their journey with Hestia, while responding to prospective volunteer enquiries and acting as an ambassador for volunteering across the organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The successful candidate will have excellent organisational and project management skills, with the ability to effectively coordinate multiple priorities and deliver successful outcomes. They will be able to provide guidance, encouragement and support to volunteers, colleagues and service users in a professional, empowering and person-centred manner. Previous experience of recruiting and/or supervising staff or volunteers would be advantageous, although this is not essential. The post holder must be confident in engaging with a wide range of people in a warm, approachable and welcoming manner, enabling them to build positive and productive relationships. Strong IT skills are essential, including proficiency in Microsoft Office applications such as Word, PowerPoint, Excel and Outlook, alongside good literacy, numeracy and evaluation skills. The successful candidate will have an understanding of the cultural, social and health issues affecting Hestia's service users, particularly those accessing Domestic Abuse services, and will be able to apply this knowledge sensitively in their work. They will be skilled in building effective partnerships and working collaboratively with stakeholders across the statutory, voluntary and private sectors. A sound understanding of safeguarding and the ability to recognise, respond to and appropriately escalate safeguarding concerns is also essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Technical Lead (Contract)

Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day
Location: London (Hybrid Working)
Reporting to: Head of Service Delivery

Technical Lead – Enterprise Technology & Service Operations

We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial 6-month rolling contract. This is an excellent opportunity for a hands-on technical leader to take ownership of a complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems.

Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design and operational delivery, ensuring new solutions are successfully transitioned into BAU support and optimised throughout their lifecycle.

Key Responsibilities

• Lead the transition of newly implemented technology solutions into operational support.
• Act as the technical custodian for the live IT environment, ensuring stability, resilience, performance, and security.
• Provide technical governance and oversight of third-party managed service providers.
• Assess technical changes for impact, risk, and alignment with architectural standards.
• Lead root cause analysis and resolution of major incidents and recurring technical issues.
• Maintain technical standards, documentation, and operational architecture artefacts.
• Drive platform lifecycle management, upgrades, patching strategies, and technical debt reduction.
• Collaborate with Security and Resilience teams to ensure secure-by-design principles are embedded throughout the technology estate.
• Facilitate technical reviews with stakeholders to identify risks, improvements, and optimisation opportunities.
• Contribute operational insight into technology roadmap planning and future-state initiatives.
• Ensure compliance, security, and regulatory requirements are effectively managed.

Required Experience

We're looking for a technically strong leader with broad enterprise technology experience and a proven track record of operating within complex environments.

Essential Skills

• Strong technical expertise across enterprise infrastructure, cloud platforms, security, systems, and integration technologies.
• Experience supporting enterprise architecture within operational environments.
• Strong understanding of ITIL and service management best practices.
• Ability to translate architectural designs into sustainable operational support models.
• Experience managing and governing outsourced or managed service providers.
• Strong knowledge of change management, risk assessment, and technical governance.
• Experience balancing BAU support, operational improvement, and strategic technology initiatives.
• Comfortable working within both agile and traditional delivery frameworks.

Stakeholder Management

• Excellent communication and stakeholder engagement skills.
• Ability to influence senior business and technology stakeholders.
• Proven experience working closely with architects, service delivery teams, and external partners.
• Strong leadership skills with the ability to drive technical discussions and resolve complex issues.
• Passion for operational excellence, documentation standards, and continuous improvement.

What's on Offer?

• Initial 6-month contract with strong likelihood of extension.
• Competitive day rate of £500–£650 per day.
• Hybrid working model with a London-based office.
• Opportunity to influence the operational direction of a large-scale enterprise technology environment.
• Work alongside senior technology leaders and architects on strategically important initiatives.

If you're an experienced Technical Lead with a strong background in enterprise technology operations, service governance, and stakeholder management, we'd like to hear from you.

Individual Giving Officer

We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Position: 000022 Individual Giving Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week

Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 19 July 2026

Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working alongside other officers, you will report to either the Individual Giving Lead responsible for our cause-related products or the Individual Giving Lead responsible for our gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme.

You’ll be:

• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow our income and supporter engagement. (Working collaboratively with our Digital and Social Teams, as well as external media agencies).
• Helping deliver on our multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from our loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Comfortable with figures and spreadsheets, as you’ll be diving into the data and managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and  reviews.
• Always looking out for new opportunities, using our sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
• Ensuring our campaigns are fully compliant at all times.

About You

We’re looking for an individual who:

• Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
• Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• Loves data and insight and enjoys applying that insight to campaign testing.
• Is a great all-round communicator, with both internal and external audiences.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Contract:6-month fixed term contract

Hours: 28 hours per week over 4 days

Salary:£29,500 - £34,000 per annum (pro rata for part time) 

Location:Burford, Oxfordshire or Radcliffe Greater Manchester, hybrid working with a minimum of two days per week in the office

Closing date:  21 July2026

Interview dates:Interviews will be arranged as applications are received

Are you passionate about supporting people and creating positive workplace experiences? We’re looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term basis.

This is a varied and rewarding role where you’ll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters, while helping us continue to build an inclusive and collaborative One Blue Cross culture.

More about the role

Are you an experienced HR professional with a strong background in Employee Relations? We're looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term contract.

This is a varied and rewarding role where you'll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters. A key focus of the role will be supporting managers through Employee Relations matters, helping them navigate both informal and formal processes confidently and consistently.

We're looking for someone who can quickly build effective relationships, work independently and confidently manage a varied caseload, making this an excellent opportunity for an experienced HR professional looking to make an immediate impact.

About you

You'll be an experienced HR professional with strong Employee Relations knowledge and the confidence to advise managers through a wide range of people matters. You'll be comfortable handling both informal and formal cases and able to provide practical, balanced advice that supports positive outcomes while ensuring compliance with policy and employment legislation.

You'll have excellent communication and relationship-building skills, enabling you to influence, challenge and support managers effectively. You'll be highly organised, able to manage multiple priorities and comfortable working independently while collaborating as part of a wider team.
Most importantly, you'll be someone who enjoys helping managers navigate complex people issues and is able to quickly establish credibility and trust within a busy operational environment.

Essential Qualifications, Skills, and Experience

• Previous experience of working in HR, gained throughout the employee life cycle 
• Significant experience of advising and coaching managers through formal and informal Employee Relations cases, including sickness absence, grievance, disciplinary and capability matters
• Experience of advising managers through formal and informal Employee Relations cases including sickness absence, grievance, disciplinary and capability
• Confident in dealing with numbers and experience of analysing and reporting data 
• Excellent interpersonal skills and customer-facing skills 
• Strong communication skills, both written and verbal 
• Good attention to detail 
• Great administration skills 
• A proven track record of prioritising and organising work and projects within a busy and multi-functioning role 
• IT literate with MS Office, web-based platforms, and databases 
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• CIPD Level 3 
• Experience of working with volunteers in a HR environment 
• Experience of managing projects and development programmes 
• An understanding of the demands of the voluntary sector

How to apply 

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

L&D Administrator

We have an exciting opportunity to expand the Workforce Team by recruiting a Learning & Development Administrator. If you want be part of an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: L&D Administrator

Location: Hybrid/London

Hours: Full-time

Salary: £33,000 per annum

Contract: Permanent

Closing date for applications: 12:00pm, 20th Jul 2026

The Role

This role will play a key part in supporting the delivery of the IPS Qualification, ensuring that learners, managers and trainers are well supported and that learning programmes run smoothly and to a high standard. The role will also play a key part in supporting the wider workforce team at IPS Grow by providing administrative support across different areas of workforce activity.

The role will involve providing high-quality administrative, coordination and project support, with a particular focus on learner administration, data inputting, scheduling of qualification teaching sessions, data collection, reporting and continuous improvement of learning provision. You will work closely with members of the Workforce Team and wider IPS Grow colleagues and will report to the Learning and Development Manager.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

The key requirements of the role are:

• Learning and training administration
• Programme coordination and project support
• Data, reporting and quality support
• Wider workforce team support

About You

You will have had prior experience in an administrative support role, ideally in a learning or education environment. You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role. 

We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will also be:

• A team player and also have the ability to work independently, are receptive to feedback and use it to continually improve.
• Highly organised, proactive and reactive
• Familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts.
• Be able to communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to 4 questions to test your passion and interest in the role as well as your technical skills.

Our client is able to sponsor visas but only for those eligible through the new entrant route. Please ensure you have the right to work in the UK before applying.

You may have experience in roles such as Admin, Administrator, Administration, Coordinator, Coordination, Programme Admin, Programme Administration, Programme Support. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP