Supporter care officer jobs

Imagine playing a key role in transforming the lives of children and young people with visual impairments through the power of a dog. As a Buddy Dog Partnership Specialist, you’ll help them gain confidence, independence, and joy through the unique and powerful connection with a well-matched, well-trained dog. If you have a person-centred approach to care, and the ability to build relationships that truly matter, this is your opportunity to be part of something deeply rewarding.

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In this role, you'll work closely with children and their families, understanding their individual needs and aspirations to deliver tailored training, support, and guidance throughout their Buddy Dog journey. From delivering engaging workshops to conducting home visits and offering ongoing aftercare, your insight and empathy will be essential to making every partnership a success. You'll see the opportunity to develop young people's skills though animal assisted interventions and empower families to reach their goals with your support.

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Your expertise in dog behaviour and training will also be vital. You’ll assess dogs for temperament and suitability, develop their skills through positive reinforcement techniques, and match each one thoughtfully with the right person or family. You'll consider not just the dog’s capabilities but also the lifestyle, home environment and emotional needs of each service user, ensuring a safe, lasting, and enriching bond.

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As a trusted advisor, you’ll provide professional reports, risk assessments, and progress reviews that guide key decisions. You'll be a valued part of a collaborative, compassionate team, working across departments to continually improve how we support people living with sight loss.

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This is more than a job — it’s a chance to bring meaningful change to people’s lives every single day, by creating partnerships that heal, uplift, and inspire.

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If you're ready to combine your love of dogs, people, and purpose into a truly fulfilling career, we’d love to hear from you.

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This role covers the South-West of England and requires regular travel within this region, as well as occasional national trips. You will be linked to either our Bristol or Exeter office on a regular basis, beyond this we offer a hybrid working arrangement that allows flexibility while ensuring strong collaboration with colleagues and teams. You'll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. There will be requirement within this role to work some evenings and weekends, and due to the travel involved, occasional overnight stays.

Dementia UK is currently seeking two Database Officers to lead on the delivery of processes within the Database Services team.

As a Database Officer, your primary responsibility will be managing a substantial volume of data files from a variety of sources, seamlessly importing this information into our fundraising database. You will handle supporter data ensuring a high level of accuracy, while being directly responsible for running the majority of data imports as well as handling enquires coming into the Database Services shared inbox and running regular data cleansing routines.

In addition, you will be expected to maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed. Working with the Supporter Care, Finance, and Fundraising teams to ensure income is accurately coded across all fundraising streams and maintaining the accuracy of database process guidance.

The ideal candidate will have a strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR) and will bring previous experience in using databases for data entry, maintenance, and importation. A high level of computer literacy is essential, and comprehensive knowledge of Microsoft Office applications, particularly Excel, is required. Your ability to function effectively within a team, coupled with your initiative in prioritising and organising your workload, will be key to success.

With the charity’s move from Raiser’s Edge to Dynamics 365, you will also be involved in the testing of the new database, training of end users, and the writing of new process documentation. It is an exciting time to be joining Database Services, and there will be opportunities for personal development and the acquisition of a broad base of technical skills across the work of the team.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with recruitment team.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

The Philanthropy Manager will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care.

We’re looking for an experienced Philanthropy Manager to play a pivotal role in securing significant philanthropic income from high-net-worth individuals and charitable trusts and foundations to support the vital work of our hospitals. Leading a team of three, this role is responsible for cultivating and managing existing high-value philanthropic relationships, expanding our high-value networks and further embedding a culture of philanthropy across our hospitals and charity.

The ideal candidate will have strong understanding and experience in working with high-net-worth individuals to secure 5-6 figure gifts. Communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to individuals, along with the ability to develop and grow lasting relationships with high-net-worth individuals, charitable trust and foundations.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS.

We have an exciting role as a fundraising officer to join our small but ambitious fundraising team. We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.

You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.

You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information to develop them. Fundraising sits within the Income Generation team and you will work closely with the Head of Retail and Enterprise and the Marketing Manager.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne. 

Fundraising and Administration Officer

Contract: Full time, 12 month fixed-term with potential for the role to develop into a permanent position. 

Salary: £25,000 based on 35hr working week.

Holiday and Benefits: 25 days annual leave + 3 days between Christmas and New Year, where offices are closed. Additional half day birthday leave and length of service days.

Location: Hybrid, with 3 days/week in Bristol office (further flexibility available but please note, this role requires on-site presence at key events - see below). 

Start date: September 2025

Reporting to: Events Officer

Application deadline: Friday 4th July at 12 noon. 

Additional information:

The role will involve both national and international travel. You will need to be available to travel internationally in November 2025 (and potentially February 2026), and domestically in June, July and August 2026.  You will need to have the right to work in the UK, and have a full UK driving licence (and the confidence to drive a van). 

About Child. org

Child. org is a Nairobi-based, UK-registered charity that champions community-based healthcare solutions to make pregnancies and births safer. We work with pregnant women, new mums, communities and local health authorities in Kenya to provide life-saving antenatal and post-natal health information, connect at-risk mums and babies with the healthcare services they need and work with local health authorities to advocate for and improve the quality of care. 

Our Income Team, based in Bristol in the UK, brings together fundraising and enterprise streams to raise vital funds to support our project work in Kenya, as well as leading our digital communications and supporter stewardship. 

Everything Child. org does, we do with an eye to being smart and savvy about it. Whether it’s our programming, our fundraising or our communications with supporters, partners and stakeholders. You’ll be joining Child. org at a pivotal stage in our growth as we design, develop and deliver our ambitious growth strategy to support hundreds of thousands of pregnant women and girls across Kenya.

The Opportunity

You’ll join us at a transformative time for Child. org; our maternal and newborn health work is growing year on year across Kenya, and we are cementing a reputation as experts in community-led maternal and newborn health. Alongside these exciting developments our fundraising revenue is growing. Our two flagship events, Ride Africa and Charity Concierge, are thriving and we are now actively investing in our capacity to help us reach new audiences and continue to develop their potential.

The Role

As Fundraising and Administration Officer, you’ll support the fundraising team across our events and supporter stewardship. This varied role will see you work with the team across events and project management, fundraising stewardship and communications alongside incredible international and national travel opportunities supporting Ride Africa and Charity Concierge events. 

Key Objectives

• Support the Events Officer with the delivery of our biggest ever Charity Concierge season across the summer of 2026 providing support for volunteer recruitment and management, and critical on-site support at various festivals

• Support the Child. org team with the delivery of Ride Africa in November 2025; providing valuable support to participants and managing enquiries/requests. 

• Big Give Campaign 2025: support the Communications Officer to hit our Big Give Christmas Challenge appeal target, leading on the timely thanking of donors and supporting the promotion of the appeal through social media and newsletters

• Other events support: support the Events Officer to plan 25th birthday celebration and supporter event in London (The Shindig) and the mentoring and stewardship of our first ever London Marathon team. 

Key Responsibilities: 

• Event management support (60%)

  • Event management

    • Procurement support: follow procurement plan and guidelines to source equipment, ensuring delivery to budget and within allocated time frames. 

    • Budget management: log and monitor expenditure across all events, being sure to keep us on track and in line with budget.

    • Equipment management and stock takes: responsible for looking after and ensuring safe storage and tracking of equipment to maximize longevity. 

    • Regular project support: track and follow project management plan for event delivery; work with the Events Officer to prioritise and allocate tasks and resources. 

    • On site support: support the Events team to deliver our flagship events: Ride Africa and Charity Concierge. This includes events set up: erecting gazebos, driving, loading/unloading.

    • Volunteer/participant management. Managing volunteers and participants at our events. Be the first point of contact for queries, respond to challenges and manage day-to-day morale throughout the events 

• Participant management: 

  • Support the Events Officer to track, measure and manage participant recruitment across our Events Programme 

  • Support the Events Officer with participant communications pre and post event, across Mailchimp, WhatsApp, email and more

  • Fundraising support: track fundraising through third party platforms such as JustGiving and Enthuse, ensuring event fundraising totals are up to date; mentor and support events fundraisers with exceptional stewardship.

Fundraising administration and stewardship support (30%)

• Update digital resources (fundraising pages, website, WhatsApp groups) and maintain digital templates and documentation. 

• Deliver high standards of supporter care, including responding to general correspondence (email and phone) and queries regarding fundraising, and ensuring timely thanks to donors.

• Fundraising administration, reconciliation and reporting: ensure Donorfy records are up to date, accurate and kept in accordance with GDPR requirements. 

• Big Give campaign support: track and monitor campaign donations through the Big Give campaign; with the Communications Officer ensure timely thanking and brilliant stewardship of donors. 

Events Marketing support (10%): 

• Social media and digital design tools: use Canva and Hootsuite to publish regular posts to the Charity Concierge and Ride Africa socials (Instagram, Facebook and TikTok), to increase reach, engagement and sign ups.

• Research and develop relationships within the local and surrounding communities to increase support and fundraising income through event participation.

• Work closely with the Communications and Fundraising Officer to keep event websites up to date and make changes to any pages where necessary.

Person Specification

Skills and experience: 

• Excellent organisational and time management skills

• Exceptional interpersonal skills, especially your ability with a variety of people and audiences

• Ability to work effectively with colleagues and partners at all levels across the organisation, in both the UK and Kenya

• Ability to successfully manage multiple tasks and a busy inbox

• Experience of delivering and working to targets

• Previous experience of working (or volunteering) within the charity or events sector

• Experience of participating in or supporting the delivery of challenges/events

• Experience of public speaking and giving presentations

• Experience of fundraising - whether through personal or team challenges, participating in events, volunteering or personal support of a charity

• Digital literacy: knowledge of Google Workspace or equivalent, social media platforms including Instagram, Facebook and Tik Tok; 

• Experience working with and managing volunteers or supporters (desirable)

• Knowledge of fundraising regulation and delivering best practice in relation to challenge events (desirable)

Working for Child. org

Benefits include:

• 25 days’ annual leave, plus three days’ between Christmas and New Year when the office closes;  additional half day birthday leave and length of service days

• Flexible, hybrid working (our standard day runs from 8am-4pm; office available 5 days/week; we tend to work in office Tues-Thurs) 

• Travel to Kenya for key fundraising events

• Access to HR discounts and perks

At Child. org we welcome and value difference, determination and open communication. We want to build our team to represent a variety of experiences, perspectives and skills who, ultimately, are united by a passion to make an impact and spark progress in maternal and child health. We do things with a sharpness and a deep understanding of how to provide value to everyone involved. You’ll need to bring that kind of value with you. You need to be walking in the door excited about the opportunities you can open up for us. If making your mark on this sector is important to you, if you’re ready to be part of real change, then get in touch.

OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)

Contract type: Fixed-Term (initial 12-months, potential for extension)

Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.

 Location: Camden, London (Hybrid working - 1 or 2 days in the office per week) 

Salary: £32,000 pro rata, £25,600 per annum

 Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?

We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.

This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.

In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.

 You’ll also:

• Support HR administration and payroll processes
• Manage office contractors and supplies
• Provide excellent service to our tenants and shared workspace users
• Ensure good data management and GDPR compliance
• Assist the CEO and Head of Operations & Finance with admin and logistics
• Contribute to PSA operations and adapt flexibly to changing priorities

We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.

For full details of the role, please see the job description available here.

Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here. 

Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria.  If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying.  We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.

Interview will be held on 18th July

To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.

Shape the Future of Home Care in Rural Perthshire.Lead a forward-thinking social enterprise delivering vital care services in rural communities

We are excited to announce an opportunity to establish and lead Heartland Cares Ltd, a start-up social enterprise, providing home care in rural Perthshire.  We are seeking a dynamic Chief Executive Officer / Home Care Manager to shape and drive this innovative initiative. Working with an ambitious Board of Directors, and initially in the Rannoch and Dunkeld and Birnam areas, his role offers the chance to build a new and tranformative model of community-led  care, enhancing services in remote rural areas.

Key Responsibilities:

• Lead the development of a high-quality home care service tailored to rural areas.
• Build, motivate, and manage staff and volunteers, ensuring excellence in care and service delivery.
• Oversee the day-to-day operations and service delivery
• Build and maintain strong partnerships with local trusts, councils, stakeholders, and regulatory bodies.
• Ensure compliance with Care Inspectorate standards and lead the registration process.
• Manage financial operations, including budgeting.
• Act as the spokesperson for the organisation, promoting its services to local communities.
• Report directly to the Board, ensuring alignment with the charity’s mission and governance requirements.

Why Join Us?

• Make a Real Impact: Shape a service that directly improves lives. 
• Innovative Approach: Be at the forefront of community-led care solutions. 
• Supportive Team: Work with a committed and passionate group of professionals. 
• Career Growth: Lead a growing organisation with long-term potential. 
• Beautiful Location: Enjoy working in the heart of rural Scotland.

Are you the right fit?

We are seeking an enthusiastic and highly motivated individual with a passion for making a positive impact in rural, remote communities. The ideal candidate will hold a Level 7 practitioner qualification (meeting SSSC criteria) and have proven leadership experience in care services within community settings. Financial management and exceptional communication skills are essential, along with a good understanding of the unique challenges rural communities face in accessing health and social care services. 

If you are committed to building an organisation that ensures people can receive care within their own communities, we would love to hear from you!

Application notes

To apply for this post please send your CV and a cover letter of no more than two sides of A4 outlining your reasons for applying and demonstrating how you meet the requirements set out in the Job Description. Please send this to the email found in the Job Pack (downloadable from this site).

Closing date for applications is midnight on Friday 11th July 2025.

Interviews: To be held at a mutually agreeable time shortly after the closing date.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We have a strong Fundraising & Communications team with a clear strategy in place to achieve growth of voluntary income from £2.7m-£4.1m a year by 2028. We’re seeking an innovative and driven fundraiser to lead some of our less-developed areas of Fundraising to achieve the potential that we know that they have. This includes Major Gifts, Trust Fundraising and Legacies, and supporting our Service Delivery team to identify opportunities and submit Statutory tenders as appropriate.

In addition to leading on the strategic planning for growth in the areas outlined above, you’ll be confident in establishing relationships across the organisation, collating the data and information needed to ensure that Fundraisers are able to build an excellent case for support to take to their donors. You’ll also be excited about helping us to incorporate our clients’ lived experience of homelessness into our fundraising activity wherever possible.

You’ll report directly to the Director of Fundraising and Communications, acting as a leader within the Fundraising & Communications team.

Full job description can be found on our website

Salary: £51,939
Closing Date: Tuesday 1st July
Interview Date: Monday 7th July

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more by visiting the Hertfordshire & Middlesex Wildlife Trust website.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:

• Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
  Develop and deliver inspiring opportunities for volunteers to support our work.
• Provide day-to-day support and communication to our volunteers.
• Represent RUHX at community events, talks, and meetings.
• Help raise awareness of our charity across Bath and the surrounding areas.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, organised and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• Experienced in volunteer coordination and/or community engagement.
• Passionate about health and wellbeing in our local community.
• Comfortable with regular evening/weekend work and travel in the region.

Person specification

Qualifications

Essential criteria

• Educated to Degree Level or equivalent appropriate work experience
• Evidence of a qualification in Fundraising or Marketing

Desirable criteria

• Membership of Institute of Fundraising

Knowledge

Essential criteria

• Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
• Experience of carrying out risk assessments
• Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
• Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
• Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.

Desirable criteria

• Experience of working in the NHS
• Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
• Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
• Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
• Advanced Keyboard skills, including good Microsoft Word, and Excel.
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
• Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

Support Line Officer
Location: SIA House, Milton Keynes, MK6 2HH – We offer hybrid working with the expectation of three days per week in the office
Salary: £30,000 per annum
Contract: 12-month fixed term
Hours: 35 hours per week, Monday – Friday

The Support Line Officer will support the delivery of the organisation’s Support Line service, responding to enquiries from service users, organisations and health care professionals across a range of topics related to spinal cord injury, and contributing to the provision of written information, including factsheets and articles for SIA’s bi-monthly magazine and website.  They will signpost to, and work closely with, other relevant services within the organisation and external partners.

Some key duties will include:

• Responding to all enquiries to the Support Line service in a prompt and efficient manner, and within the remit of its policies, procedures and practices.
• Providing information, support and advice to all service users using a range of recourses to find, interpret and communication the relevant information, liaising with appropriate outside agencies as and when necessary, in order to further research enquiries.
• Researching and exploring options and implications so that service users can make informed decisions.
• Supporting the Frank Williams Academy with the updating and development of new factsheets.
• Supporting the work of the Advocacy service, providing first line support for NHS CHC cases and referring to the service for more in-depth support.
• Supporting the work of the Support Network team, arranging appointments and referring callers when appropriate.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 23 June 2025, 10 am

Interview dates: 24 and 27 June 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Chief Executive Officer

Coventry, flexible and hybrid working

4 to 5 days per week (0.8 to 1.0 FTE)

£48,000 – £55,000 pro rata, depending on experience

Lead an innovative, values-driven team making a real difference for people with muscular dystrophy (MD)

Muscular Dystrophy Support Centre is a user-led charity dedicated to supporting people affected by muscular dystrophy - rare and sometimes life-limiting conditions that impact 110,000 people in the UK. We are one of only two dedicated MD therapy centres in the country and the only one in the Midlands.

We provide long-term, transformative physical therapies and community support to improve mobility, independence and quality of life. In 2025, we aim to support over 600 people through services at our Coventry HQ, satellites across the region, and online.

After a period of significant growth, we’re now focused on consolidating operations, improving systems, and preparing for the next stage in our development -guided by a new five-year strategy.

We’re looking for a compassionate, strategic and operationally-minded Chief Executive to lead us into this next phase. You’ll work closely with our Board, staff, volunteers, and service users to deliver sustainable growth, ensure operational excellence, and champion our community. We are a dynamic, supportive and committed team with a flexible working environment.

About the role

This is a hands-on leadership role, ideal for someone who thrives in a small but ambitious charity setting. As Chief Executive, you will:

• Lead the development and delivery of our strategic vision and operational plan.
• Responsible for day-to-day operations and embed robust systems for monitoring and continuous improvement.
• Ensure accurate data collection and reporting to guide effective decision-making.
• Support and develop a collaborative and values-led team culture.
• Oversee finances and income generation, including statutory funding and voluntary income.
• Act as our lead spokesperson and build strong external partnerships across the health, charity, and policy sectors.

What we’re looking for

We’re open to candidates from diverse professional backgrounds, but we’re especially keen to hear from people who can demonstrate:

• Senior leadership experience in the charity, health or care sectors.
• Strong operational and team management skills – including experience improving systems and processes.
• Experience with strategic planning, income generation, and governance.
• A people-first leadership approach with a strong commitment to inclusion and user voice.
• A warm, grounded communicator with experience building trusted relationships with staff, volunteers, funders, and service users.

What we offer

• Employer-contributed pension scheme (contribution 3% qualifying earnings)
• 22 days annual leave plus bank holidays (pro rata), with additional days of leave accrued with service
• Employee Assistance Programme
• Free tea and coffee provided in the office
• Free onsite car parking
• Friendly and informal office environment

Why join us

• Opportunity to further shape and build a Charity and your role in a key phase of development.
• Opportunity to make a meaningful impact in the lives of people with long-term, degenerative conditions
• Work with a supportive, passionate and collaborative team and Board.
• Experience first-hand the impact of our services and support on service-users and their families.

Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.

With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.

Key Responsibilities include:

• Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
• Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
• Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
• Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
• Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
• Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
• Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
• Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.

The successful candidate will bring:

• Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
• Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
• Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
• A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
• Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).

This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group.