Supporter data manager jobs in Birmingham

This role is responsible for working collaboratively with the Head of Fundraising to develop and deliver our annual portfolio of events (including RDA UK organised events, securing places in third party events and supporting in aid of events), introducing new local fundraising opportunities, and building relationships within community groups. 

• To work collaboratively with the Head of Fundraising to deliver RDA UK’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
• To explore, develop, and manage an RDA UK flagship event.
• To oversee and develop our challenge events programme, including open and bespoke overseas challenges.
• To build strong community partnerships and supporter networks, maximising engagement across the UK.
• To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated.

RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.

Senior Product Officer
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent

Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.

Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.

This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.

What you’ll do

• Lead or support the development, innovation and delivery of fundraising products
• Manage the fulfilment and end-to-end delivery of products across the organisation
• Create and maintain product performance reports and financial models
• Contribute to product development roadmaps, business cases and strategic papers
• Work with suppliers, external partners and internal teams to ensure high-quality delivery
• Provide insight through research on sector trends and comparable organisations
• Support budget management, including raising purchase orders and processing invoices
• Promote best practice and share specialist knowledge across teams
• Work cross-functionally to maximise fundraising outcomes
• Support campaigns that promote products to new and existing supporters

What you’ll bring

• Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
• Confidence presenting updates, ideas and pitches to a range of audiences
• Ability to analyse, interpret and communicate numerical and financial data
• Strong time management skills, with experience managing competing deadlines
• Proven ability to build and maintain positive relationships with internal and external stakeholders
• Creative and innovative problem-solving skills
• Experience in a customer-focused environment such as fundraising, sales or marketing
• Proficiency in Windows-based software including word processing, spreadsheets and email
• A commitment to high-quality service delivery and a flexible, collaborative approach

What we offer

• Salary: £34,582 – £36,120
• Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
• Flexible hybrid or fully remote working options within the UK

Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families. 

This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.

You will be ideal if you:

• Have relevant clinical experience and registered practitioner (see job pack)
• Share our passion for clergy wellbeing
• Have a heart for learning and sharing learning to improve practice
• Enjoy developing communities of practice. 

St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values. 

We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.

You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.

You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.

Your main duties will be in five main areas:

• Designing and delivering regular marketing activity and campaigns
• Product positioning and messaging
• Content and collateral development
• Designing and delivering email and other engagement activity for existing and new customers
• Customer engagement and retention

Please see the attached job description and person specification for further details.

To deliver Think Active’s marketing and communications activity, helping to raise and position the organisation’s profile. 

You will be responsible for creating high-quality, engaging content across our platforms, whilst ensuring brand consistency. Collaborating across the organisation, the Marketing and Communications Manager will transform initiatives into compelling stories that promote the role of physical activity and sport in improving lives across Coventry, Solihull, and Warwickshire. 

Excellent project management skills are required to manage the range of work that the marketing team are responsible for.

 KEY ACCOUNTABILITIES  

The Marketing & Communications Manager is accountable for: 

Marketing Execution 

• Deliver the annual marketing and communications plan. 

• Ensure activity and campaigns align with organisational priorities. 

Content Creation & Storytelling 

• Produce high-quality written, visual and digital content. 

• Translate complex projects into accessible, engaging stories. 

• Maintain a consistent tone of voice and message. 

Brand Ownership 

• Ensure consistency of the Think Active branding across internal and external communications. 

Digital Performance 

• Manage website, social media and digital platforms. 

• Use insight and analytics to improve engagement and reach. 

• Work closely with Partnership Managers and internal teams to amplify their work. 

• Support newsletters, campaigns and stakeholder communications. 

Event Marketing Support 

• Provide marketing and planning support for events and campaigns. 

Inclusion & Accessibility 

• Ensure communications are inclusive, accessible and aligned with our EDI principles. 

Project Management 

• Plan, prioritise and deliver multiple marketing projects efficiently. 

PERSON SPECIFICATION  

CORE VALUES

The post holder must demonstrate: 

• Integrity, transparency and accountability. 

• Passion for physical activity and social impact. 

• Kindness, respect and appreciation for others. 

• Commitment to inclusion and equality. 

SKILLS & EXPERIENCE 

Essential 

• Proven experience in a marketing and communications role. 

• Strong copywriting and storytelling ability. 

• Experience managing websites (WordPress) and social media platforms. 

• Ability to manage multiple projects and priorities. 

• Strong organisational and project management skills. 

• Excellent verbal and written communication. 

• Ability to work collaboratively across teams. 

• Proficient in Canva and Microsoft Office. 

• Strong attention to detail and accuracy. 

Desirable 

• Degree-level qualification in marketing or communications. 

• 3+ years in a similar role. 

• Experience using data and analytics to measure impact. 

• Experience in charity, public or community sector. 

• CRM familiarity. 

• Knowledge of data protection best practices. 

BEHAVIOURAL TRAITS 

• Proactive and self-motivated. 

• Professional and trustworthy. 

• Collaborative. 

• Purpose-driven. 

TECHNICAL & PRACTICAL REQUIREMENTS 

• Willingness to work occasional evenings/weekends. 

• Ability to travel across Coventry, Solihull and Warwickshire. 

• Comfortable working in a hybrid environment. 

Who we are 

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting the victims of road traffic collisions [TL1] on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives. 

A rare and exciting opportunity to help us to help others 

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time. 

The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth, we are looking for a regional manager to become part of our enthusiastic, energised, and dynamic team, delivering world-class support services to people at a time when they are most vulnerable. 

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to providing our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra 2 days of annual leave following 5 years’ service

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Employee Assistance Program

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who you are

We need energised, self-starters who are passionate about helping others, to join our fantastic team. [TL2] Are you someone who wants to make a difference and has the drive to make it happen?

You will need to demonstrate understanding of multi-disciplinary services.

We are looking for people who have a background in managing support services and understand the responsibility this requires.

Specifically, we are seeking candidates who can

• Provide day-to-day line management and supervision to a team of up to 10 regional caseworkers offering guidance, support, and quality assurance.
• Ensure lone working policies are adhered to daily to ensure the safety and security of the team whilst lone working and travelling to and from home visits.
• Contribute to an on-call duty manager system on a weekly basis, providing out-of-hours advice and support to caseworkers across the service.
• Deputise for the National service delivery lead during periods of leave, sickness, absence.
• Contribute to the ongoing professional development of caseworkers through reflective practice, caseload audit and management and the development and delivery of formal CPD sessions.
• Responsible (in collaboration with HR lead) for managing sickness and absence and return to work interviews.
• Maintain oversight and support caseworkers with complex and high-risk cases by attending safeguarding and risk management meetings, both internally and externally to ensure compliance with best practice.
• Ensure support is provided through our model of trauma informed care.
• Consult with the triage team to ensure the timely allocation of cases from our central service team into the regional teams.
• Deliver monthly [TL6] case review meetings with regional caseworkers, ensuring needs and risks of clients are met and outcomes recorded including quality assurance of safeguarding. Ensure all data is accurately recorded within the case management system.
• Ensure that callers’ identified needs are met satisfactorily, within professional boundaries, to outcome goals, with those outcomes recorded.
• To monitor and ensure that all support is delivered in a confidential and professional manner, adhering to safeguarding legislation and the latest data protection regulations.
• To consult with local partners and services referring into the service to establish pathways of care.
• Contribute to NRVS’ wider processes of audit, evaluation, and impact monitoring.
• Provide assessments and decisions around complex intervention planning, including escalation of cases requiring clinical guidance to clinical director.
• Actively contribute to the development of relationships with key stakeholders, organisations, and professionals in the region. This may include the provision of training and presentations to ensure that they are aware of the service.
• Work with the Development Team to deliver and report effectively against funding agreements in your region.

You bring

Essential qualities

• Experience of managing high-risk support services on a national basis working with people in crisis with acute vulnerabilities and risks.
• Extensive experience of managing and co-ordinating teams, including remotely, including HR policies and procedures.
• Experience of establishing and sustaining partnerships with key partners, stakeholders, and other professionals.
• Experience of report writing for funding bodies.
• Experience of a case management review process and support framework, safeguarding and active monitoring, and escalation of cases with health and safety needs.
• Knowledge, experience and understanding of best practice in working with people who have experienced sudden loss and traumatic bereavement and managing services in this area.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
• Knowledge of safeguarding, risk management and GDPR procedures.
• Management of crisis intervention and working in collaboration with other professionals to support those with complex needs (i.e. crisis and home treatment teams, community mental health services, ISVA and IDVA roles).
• Experience and knowledge of working with and supporting people through the criminal justice and coronial process.
• Experience of audit, monitoring and evaluation activities.
• Experience of research and advocacy activities.
• I.T. and data management skills.
• Ability to work creatively, adaptively and with flexibility across a range of circumstances.
• Commitment to and a passion for providing a high level of quality care to those experiencing traumatic bereavement and catastrophic injury.  

Desirable

• A professional qualification or evidence of training in psychological trauma.
• Experience of working with those affected by road traffic collisions.
• Experience in developing and delivering training programmes.
• Completion of safeguarding and/or risk management training.
• Project management qualification or equivalent experience in practice.

About the team and how we work

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We do not want you to ‘fit’ our culture, we want you to enrich it.  So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work.  Applicants will be asked to disclose any unspent points at interview.

This role will be responsible for securing funding from charitable trusts and foundations, identifying new funders, preparing funding applications and managing the growth of a strategic portfolio of corporate partnerships. The role will also provide support on data entry, reporting on our CRM system and wider support to the fundraising team.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out; 

• Various office and supporter database tasks as well as taking donations over the telephone from supporters 

• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 

Salary is £23,369.77 for 0.8FTE for 4 days per week (£29,212.21 FTE) .  The role is a hybrid between home and office working, with a minimum two days per week attendance at the National Office in Birmingham for at least the first 6 month probationary period.

Interviews will take place at our National Office in Birmingham on Thursday 5th March 2026 

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

Please follow the link to our website for further application details.  Send a completed application form, CV, and covering letter.

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Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: 21st February to mid-April
Location: Remote

We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.

This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and enabling colleagues to use data effectively.

The role

Reporting to the Database and Insight Manager, you'll oversee the administration of financial and supporter data from multiple internal and external sources. You'll manage data imports, maintain compliance, improve processes, and provide user support across the organisation.

A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.

Key responsibilities

• Managing regular giving within Donorflex, including BACS set-up, amendments, cancellations and reconciliation

• Processing and auditing Gift Aid claims

• Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding

• Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines

• Running data integrity reports, audits and investigations, making recommendations to improve data quality

• Undertaking data cleansing and deduplication (in-house and externally supported)

• Developing and improving database and financial data processes

• Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials

• Managing a shared inbox and acting as first point of contact for database queries

• Supporting the Fundraising and Supporter Engagement team with data selections and insight reviews

About you

Essential experience:

• Proven experience working with CRM systems

• Experience processing direct debits and financial data

• Experience importing and exporting data using different rules and criteria

Technical knowledge:

• Knowledge of BACS, Gift Aid and relevant legislation and codes of practice

• Working knowledge of GDPR, PECR and information security

• Advanced IT skills, particularly Excel (pivot tables, complex formulas, data visualisation) and SQL

Temporary Database & Insight Officer

Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Remote 

We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.

This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.

The role

Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.

A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.

Key responsibilities

• Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation

• Processing and auditing Gift Aid claims

• Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding

• Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines

• Running data integrity reporting, audits and investigations, making recommendations to improve data quality

• Undertaking regular data cleansing and deduplication (in-house and externally supported)

• Developing and improving database and financial data processes

• Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials

• Managing a shared inbox and acting as first point of contact for database queries

• Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews

About you

Essential experience:

• Proven experience working with CRM systems

• Experience processing direct debits and financial data

• Experience importing and exporting data using different rules and criteria

Technical knowledge:

• Knowledge of BACS, Gift Aid and relevant legislation and codes of practice

• Work

Salary: £38,000 – £40,000 FTE (pro-rata £22,800 - £24,000)​

Hours: Part-time, 22.5 hours (3 days) per week 0.6 FTE​

Location: Remote​

Contract: Permanent​

In this exciting and varied role, you will manage the HR lifecycle, provide HR advice, develop and improve policies and processes, and manage payroll and benefits. You will report to the CEO and work with the with the Senior Management Team (SMT) to deliver a high quality HR & Payroll service. You will demonstrate and promote the culture and values of FoodCycle, incorporating equity, diversity, inclusion and environmental sustainability.​

This is a key role in which you will enjoy using your expertise to interact with all FoodCycle staff (~40 headcount) and lead initiatives like the annual staff survey, performance reviews and provide quarterly HR updates to the Board. You will be responsible for all HR operations and people activities of FoodCycle, including recruitment, onboarding, payroll, PAYE, pensions, employee engagement surveys and performance management and training oversight.​

You will be comfortable managing a busy and varied workload, able to connect with employees and stakeholders while working remotely, and bring your knowledge of HR best practice & employment law to maintain and improve our positive working culture. You will have experience managing HR operations and/or payroll in an organisation with 20 or more people, and CIPD Level 5 (or equivalent experience).​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Wednesday 25th February.​

Interviews: Planned for Friday 6th March (online).​

Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.​

We want our organisation to reflect the communities we serve.We welcome applications from everyone and especially encourage people from unrepresented groups to apply.​

Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process. ​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Basic DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

About the Foyer Federation

Young people who experience homelessness are more likely to experience it later in life too. Our purpose is to break this cycle.

For over 30 years, we have led a national network of 51 Youth Foyers, reaching approximately 3,100 young people aged 16-25 who can’t live at home every year.

Youth Foyers are more than a place to stay: they are thriving communities, with people - not circumstance - at the heart. By building on young people’s strengths, talents and aspirations, Youth Foyers offer a holistic living and learning opportunity for young people to realise their power and purpose, and move on equipped to thrive as independent adults.

What we do

Through community of practice events, consultation and training, and our quality development programme, we provide youth supported housing services with infrastructural support to adopt and deliver an impactful Youth Foyer service.

By working with services to build their resilience to external challenges, capacity to work holistically with young people, and high quality provision that centres youth voice, we increase the number of young people who move on from supported housing with the power and agency to thrive.

We’re now looking for a passionate programme coordinator with a flair for building positive relationships to join our team in the north west of England.

As Network & Programme Coordinator, you will be responsible for developing and nurturing relationships with staff and young people in our Youth Foyer network.

By proactively listening to the network’s needs, ambitions and experiences; offering coaching and development opportunities; and guiding Youth Foyers through our accreditation programme, you will support services to develop and deliver transformational opportunities for young people who can’t live at home.

You will also be responsible for the delivery of funded programmes for and with young people (16-25) and staff in north west Youth Foyers.

Find out more and apply

If you’re a proactive relationship builder with a passion for enabling young people to realise their power and purpose, we’d love to hear from you. 
More information on the role, who we’re looking for and how to apply can be found in the job pack on our website.

Salary: £29,530 - £37,969
Contract: Full-time, permanent
Location: Remote, Home-based
Closing date: 20^th February
Benefits: 26 days annual leave increasing with service, enhanced maternity/adoption pay, flexible hours and working patterns, up to 6% pension contribution

Are you a fundraiser looking to continue developing within an incredible organisation and team? Well, we’re looking for a Senior Individual Giving Executive (Acquisition) working for a large, mission?driven children’s charity, perfect for someone who is ready to step up in responsibility, grow their strategic experience, and take ownership of impactful fundraising campaigns that help change childhoods for the better.

As part of this exciting role, you will support the ongoing development of the supporter acquisition programme, managing the day?to?day delivery of Individual Giving campaigns across a range of channels including digital, direct mail, F2F, telemarketing and DRTV. You’ll contribute to annual planning and budgeting, monitor significant campaign spend (including budgets of £500k), coordinate creative development, work with internal and external stakeholders, and analyse results to help shape future strategy. You will also mentor junior colleagues, helping to grow their skills and confidence as campaign managers

You’ll be joining a collaborative team where development, innovation, and flexible working are genuinely supported.

To be successful as the Senior Individual Giving Executive you will need:

• Experience managing fundraising and/or direct marketing campaigns across multiple channels, including digital
• Strong budget management skills, with the ability to forecast and monitor campaign income and expenditure3 points and are they essential
• Experience analysing data, developing data briefs, and using segmentation to inform campaign decisions
•  

If you would like to discuss this role with us, please contact us and quote the reference 2860JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

The Talent Set is thrilled to partner with a leading UK children’s charity to recruit a Senior Individual Giving Executive. This exciting opportunity plays a key role in delivering impactful, multi-channel fundraising campaigns. The successful candidate will manage high-value projects across channels such as digital, direct mail, DRTV, and telemarketing, supporting income growth through regular giving, lotteries, cash appeals, raffles, and more.
This is a fantastic role for someone with strong campaign management experience who’s ready to step up and help shape future planning, guide junior team members, and work collaboratively with a wide range of internal and external stakeholders.
If you're passionate about creating powerful supporter journeys and driving fundraising success, this could be your ideal next step.

Key Responsibilities:

• Plan and manage end-to-end fundraising campaigns across a range of channels including digital, direct mail, DRTV, dialogue, lottery, and raffles—ensuring compliance, timely delivery, and budget management.
• Support strategic development by evaluating campaign performance, contributing insights, and making data-driven recommendations to inform future Individual Giving strategy.
• Oversee campaign budgets, including forecasting, processing invoices, monitoring variances, and supporting the development of annual income and expenditure plans.
• Collaborate with internal and external stakeholders, ensuring campaigns align with brand guidelines, fundraising strategy, and organisational goals.
• Mentor and support junior team members, providing guidance on campaign delivery, professional development, and internal processes.
• Champion continuous improvement, staying up to date with sector trends, contributing to team planning, and actively supporting diversity and inclusion within the organisation.

Person Specification:

• Proven experience managing campaigns across at least two fundraising channels (e.g. face-to-face, telemarketing, direct mail, DRTV, or digital), with strong understanding of creative processes, data segmentation, and campaign evaluation.
• Skilled in setting and monitoring budgets, working to KPIs, analysing campaign performance, and supporting data-driven decision making.
• Ability to plan, prioritise and manage multiple projects simultaneously under pressure, ensuring timely delivery and accuracy in all aspects of campaign delivery.
• Excellent verbal and written communication skills, with experience liaising with internal stakeholders and external suppliers, and ability to give clear, constructive creative feedback.
• Confident using Microsoft Office (especially Word, Excel, Outlook), with analytical and numeracy skills and familiarity with database and data briefing tools.
• Proactive in personal development and supporting others, demonstrating flexibility, team spirit, and problem-solving capabilities in a fast-paced, changing environment.

What’s on Offer:

• Salary circa £30-33k
• Enjoy a healthy work/life balance with a supportive working policy, flexible hours, and travel only when required for essential team meetings or key events.
• Contribute to the planning and development of the charities Individual Giving strategy, with opportunities to shape future campaign direction and innovation.
• Benefit from tailored learning and mentoring opportunities, including overseeing junior team members and collaborating across specialist teams and external partners.
• Be part of a mission-led organisation making a tangible difference across the UK, with values of hope, respect and inclusion at its core.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.