Supporter development manager jobs

This brand-new, exciting role at War Child will provide crucial administrative and operational support to the Ambassador & Advocate team, helping the team to manage high-profile relationships and deliver Ambassador and high-profile events effectively.

The role will have a focus on supporting event delivery connected to Ambassador engagement at War Child, playing a key part in the planning and execution of events such as ‘Most Wanted’ and War Child’s annual flagship gala, the Wassail. This includes assisting with operational tasks in the lead-up to events, attending meetings, coordinating logistics and providing on-the-day support to ensure events run smoothly. The postholder will work closely with the Lead Events Producer to deliver a seamless experience for guests and Ambassadors, contributing to War Child’s fundraising and relationship-building objectives.

The role will also play a key part in supporting the team deliver relationships at War Child, ensuring strong systems and processes are maintained across the team.  They will support on Ambassador-related activity such as invoice management and the preparation of briefing materials and impact reports. They will also support fundraising activities delivered by the team such as prize draws and auctions and assist with the vetting of new high-profile individuals.

The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere when required.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. 

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.

• Some previous experience in an administrative, events, fundraising, customer service, or office support role (paid, voluntary, or internship)
• Highly organised, with the ability to manage and prioritise a varied workload
• Strong attention to detail, particularly when handling data, records and financial information
• Interested in events, fundraising, ambassador engagement or the charity sector
• Good written and verbal communication skills
• Reliable, flexible and willing to take initiative within clear guidance
• Confident using Microsoft Office / Google Workspace (especially Outlook, Excel and Word)
• Experience working with databases, spreadsheets, or CRM systems (e.g. Salesforce or similar) is desirable but not essential
• Able to handle sensitive information with discretion and professionalism
• Strong interpersonal skills and a collaborative, proactive approach to teamwork
• Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided)

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Post holders will work in partnership with clinical and non-clinical, social care and voluntary sector colleagues to ensure the best possible outcomes for patients. The role is varied, and will include multi-disciplinary working, case management, self-management education through 1-2-1 consultation, group facilitation and facilitation of peer support.

Areas of work
1 Support for positive health and wellbeing
2 Identifying and delivering activities
3 Community engagement
4 Working collaboratively in a Primary Care Neighbourhood Setting
5 Reporting

Part-time, permanent | c £36,000 FTE - multiple posts available. Hours are on average 31.5hrs or 24hrs per week (please state hours when applying)

Remote, UK-based | Rotational shifts including evenings, weekends and nights

Be there in the moments that matter most

We’re looking for compassionate, resilient and clinically confident Psychological Therapists to join our growing Crisis Line team.

This is a unique opportunity to work at the frontline of crisis care supporting people through some of their most difficult moments and helping them find a path forward.

About the role

As a Psychological Therapist (Crisis Line), you will respond to individuals in high-risk and emotionally intense situations, providing calm, focused and compassionate support. You will use evidence-based approaches such as safety planning, grounding techniques, active listening and structured risk assessment to support people through crisis.

• Provide immediate crisis response and short-term psychological interventions
• Assess and respond to suicide risk, safeguarding concerns and escalating needs
• Develop collaborative safety plans with service users
• Deliver support through phone, online chat and digital platforms
• Maintain accurate records and follow service protocols
• Engage in clinical supervision, debriefs, reflective practice and CPD

About you

You will have a Level 4 Diploma, or equivalent, in counselling or psychotherapy and be a registered member of a relevant professional body such as BACP, BABCP or UKCP. You will bring experience of supporting people in emotional distress or crisis, alongside strong skills in risk assessment, safeguarding and brief psychological intervention.

We are particularly interested in people who can remain calm and effective under pressure, communicate with compassion and clarity, and work confidently within structured protocols in a remote, shift-based service. Experience in crisis helplines, acute mental health settings, emergency services, suicide prevention or digital service delivery would be an advantage.

Working arrangements

This is a fully remote, UK-based role delivered through a rotational shift pattern, including evenings, weekends and nights. The role involves regular exposure to high-risk and emotionally intense situations, with supervision, in-shift support and reflective practice available to support safe and effective working.

Our commitment

Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong. We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.

Closing date: 19 July 2026 

Selection Process

The selection process will be a two-stage process.  

First stage interviews will take place via video call in the week commencing 27 July. Second stage interviews will be held in person in the week commencing 3 August. 

Ready to apply

If you are motivated by making a meaningful difference to people at moments of crisis, and you have the clinical skills, resilience and values to thrive in this role, we would welcome your application.  Click apply to submit a CV and a covering letter.

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

Help build a more inclusive Cheshire East—by empowering people to lead change in their own communities.

Be part of a role where relationships, lived experience and local action create real impact.

As a Community Champion, you’ll be at the heart of community life—building trusted relationships, running conversations and awareness sessions, and helping people feel more included, confident and connected.

A key part of your role will be to find, train and support new Community Champions—people with lived experience who want to make a difference locally. You’ll help them grow in confidence to lead peer activity, share insight and shape what happens next.

You’ll also work with employers and community organisations to break down barriers, improve inclusion, and open up access to wellbeing support, volunteering, training and work. Along the way, you’ll gather real insight and help turn it into practical change.

We’re especially interested in people with lived experience of disability or long-term health conditions—but more than anything, we’re looking for someone who is approachable, proactive and committed to fairness. Someone who builds trust, listens well, and supports others to step forward.

If you want a role where you can see the difference you make in people’s lives and communities, we’d love to hear from you.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?  

We are looking a Project Worker to join our Hammersmith & Fulham Supported Accommodation Pathway, supporting adults with a range of needs who are preparing for more independent living.

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

Working in this role, your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person-centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety. 
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

This role will suit people with: 

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. 
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change. 
• Good interpersonal and listening skills, to establish effective working relationships with clients. 
• An enthusiasm to learn and work with clients with a holistic, person-centred approach. 

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing Date: 10am on 21 July 2026

Interview and assessment date: TBC

Are you an inspiring senior fundraising leader who wants to use their skills to help people experience the best possible quality of life, to the end of life?

As the new Head of Fundraising at St Catherine's Hospice, you'll enjoy the best of both worlds: leading and developing a growing team towards high performance, while remaining hands-on in building and nurturing high-value donor relationships.

Salary: £44,341 per annum
Contract: Full Time | 37.5 hours per week
Location: Preston, with hybrid option with up to 2 days homeworking
Benefits: Enjoy 36 days' holiday (including bank holidays), an extra wellbeing day for your birthday, up to 8% employer pension contributions, Blue Light Card discounts, discounted on-site meals, career development opportunities, life insurance, and an employee assistance programme.

Culture: Join a supportive and collaborative team, all located within a scenic working environment.

The Role:

Reporting to the Director of Marketing and Engagement, you will lead, develop and inspire a dedicated fundraising team, creating a high-performance culture that delivers ambitious income targets across a diverse portfolio.

This is a strategic and hands-on leadership role. You will be responsible for developing and delivering the hospice's fundraising strategy, identifying new opportunities for growth, and personally supporting key relationships and fundraising initiatives. You will work closely with senior colleagues, trustees and external stakeholders, providing regular updates and reports to the Board on fundraising performance, opportunities and risks.

About You:

We are seeking a confident and experienced fundraising professional who combines strategic thinking with a practical, hands-on approach. You will be an inspirational leader with a proven ability to deliver income growth, develop high-performing teams and build strong relationships with supporters, partners and senior stakeholders.

You will be comfortable operating both strategically and operationally, with the credibility and communication skills to influence at Board level and represent the hospice externally.

Your Experience

• Significant senior fundraising experience across multiple income streams, with a strong track record of delivering sustainable income growth
• Proven ability to lead, motivate, and develop high-performing fundraising teams, building a positive and ambitious culture
• Demonstrable success in designing and delivering fundraising strategies that achieve measurable results and long-term financial sustainability
• Strong commercial and financial acumen, including budgeting, income forecasting, performance management, and driving return on investment across fundraising activity
• Ability to build and maintain strong stakeholder relationships, alongside developing compelling cases for support, funding applications, and donor propositions that inspire giving and generate income
• Experience of planning and delivering successful fundraising events, with responsibility for volunteer management and awareness of relevant health and safety requirements

Why Join St Catherine's Hospice?

St Catherine's cares for patients and their loved ones across Chorley, Preston and South Ribble who are affected by life-shortening conditions such as cancer, motor neurone disease and heart failure. Through specialist palliative and end-of-life care, delivered both at the hospice and in people's own homes, the organisation helps individuals achieve the best possible quality of life and focus on what matters most to them in the time they have.

A values-led organisation, with care, compassion and commitment at the heart of everything it does, St Catherine's is deeply valued by its local community. This role offers the opportunity to make a lasting impact by leading a talented fundraising team, influencing strategic decision-making and securing the resources needed to ensure exceptional hospice care remains available for those who need it most.

How to Apply

To find out more or to apply, please contact Ellen Drummond at Charity People with your CV or professional profile. If your experience aligns with what we're looking for, we'll be in touch with further information.

Application Deadline: 1^st July 9am

First Stage Interviews: 16^th/17^th July

Second Stage Interview: In person, w/c 22^nd July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The person appointed will be employed by the Cathedral Chapter and the Line Manager for this post will be the Canon Chancellor.

The Education Officer will work with the Canon Chancellor and the expert volunteers who support this department to develop, grow and deliver the schools and formal learning offers at the cathedral. In addition, they will work with others to develop the interpretation and activities for families and children, helping them to discover the cathedral and its work.

The post of Education Officer is located within Ripon Cathedral, which is a place of Christian worship and mission within the Church of England.  This is a creative and mission-led role, sitting at the heart of the cathedral’s commitment to education, outreach and discipleship.  The role requires a solid understanding of, and sympathy for the Christian faith. 

MAIN DUTIES AND RESPONSIBILITIES  

Education Programme Development

• To develop and grow the education programme in support of the cathedral’s strategic objectives.
• To grow income from school visits and projects.
• To contribute actively to maintaining a healthy safeguarding culture in the cathedral. 

Leadership and Management of Volunteers

Lead, recruit, manage and develop the expert team of volunteers, creating a working environment which fosters commitment, enthusiasm and confidence with a positive safeguarding culture at its heart.

• Lead by example and promote team-working across the department and with the wider cathedral staff team.
• Develop and maintain positive working relationships with all staff and volunteers to drive forward the delivery of the vision for the Cathedral. .

Formal Learning Offer

• Develop the formal learning offer at the cathedral to cover all ages and across the whole curriculum
• Create educational resources and activities aligned to the National Curriculum
• Work with partner organisations in the area to develop multi-site learning and visits
• Promote the offer to schools across the area, building up strong relationships with teachers and local networks, and act as primary contact for schools and groups.
• Work with the volunteers to deliver high quality school visits, workshops and educational activities
• Work positively and collaboratively with Chapter committees and working groups to develop the learning offer

Informal Learning Offer

• Liaise and work with the Cathedral’s Children and Families Officer to devise and deliver seasonal children and family activities during school holidays
• Assist in the development of children’s interpretation and the visitor offer for families

COMMON DUTIES AND RESPONSIBILITIES:

Health and Safety

Under the Health and Safety at Work Act 1974, whilst at work the post-holder must take reasonable care for his/her own health and safety and that of any other person who may be affected by his/her acts or omissions.  In addition, the post-holder must co-operate with the Cathedral on health and safety and not interfere with or misuse anything provided for his/her health, safety and welfare. 

Confidentiality

The post-holder must comply with Ripon Cathedral’s policies and procedures regarding the sharing of confidential and personal data.

Safeguarding

The safeguarding and welfare of everyone who comes into contact with the cathedral is of the utmost importance to the Dean and Chapter.  All employees are expected to recognise the shared responsibility they hold and keep up-to-date with policies and procedures as they enact their role.  Employees are supported in this by the work of our dedicated safeguarding team.

Equality, Diversity & Inclusivity

Ripon Cathedral is committed to promoting a diverse, non-discriminatory and inclusive community that gives everyone an equal chance to learn, work and live free from discrimination, bias and prejudice. Our equality policy includes responsibility for all staff to eliminate unfair and unlawful discrimination, advance equality of opportunity for all and foster good relations.  

General

We expect all employees to be accountable for own development through the appraisal process, seeking out opportunities to learn new skills.

In addition, all employees are expected to work within the terms of their contract of employment and adhere to the Cathedral’s policies and practices.

Occasionally situations may arise that require the post holder to perform other duties and tasks as may be reasonably requested by the chapter of the Cathedral.  This role includes occasional evening and weekend working.

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

Overview of role

The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.

The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target. 

We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment. 

Why work for RLS 

You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.

We also offer: 

• Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
• The chance to work in a small, dynamic team with an international footprint -  operating across the UK, northern France and Greece.
• Flexible working 
• Fantastic offices in London Fields, with free Climpson’s coffee

Key responsibilities 

Legal aid income generation 

• Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs. 

• Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care. 

Personal casework 

• Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate. 

• Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable. 

• Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures. 

Supervision and team leadership 

• Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development. 

• Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them. 

• Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships

• Deliver internal and external training

• Foster a supportive, learning-oriented team culture 

Legal aid contract and regulatory compliance 

• Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts 

• Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness. 

• Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits. 

• Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team. 

• Maintain accurate financial records and information as required. 

• Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.

Monitoring, evaluation and reporting 

• Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators. 

• Report against targets internally (to the ED) and to funders where required. 

• Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting. 

General duties 

• Keep abreast of developments in immigration and asylum law and practice 

• Deliver training internally for caseworkers, trainees and pro bono volunteers 

• Adhere to all RLS policies and procedures, including safeguarding. 

• Undertake other duties within the scope of the post as agreed with the Executive Director. 

Person specification 

Essential criteria 

Candidates must meet all the following: 

• Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.

• Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review). 

• Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice. 

• Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management. 

• LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,

• Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.

• Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25) 

• Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders. 

• Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services. 

• Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost). 

Desirable criteria

• Lived experience of migration systems. 

• Experience of working in a small charity or non-profit legal services setting. 

• Experience of working on pro bono partnerships with commercial law firms. 

• Experience of training and supervising trainees, volunteers or paralegals. 

• Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto). 

Terms and conditions 

• Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually. 

• Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered. 

• Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.

• Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment). 

• Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings. 

• Probation: Six months. 

• DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost. 

We will be conducting interviews w/c 20 July 2026. 

We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Dreams Come True is an ambitious UK charity creating life‑changing dreams for children facing serious illness, disability and poverty. Driven by impact, relationships and creativity, we work with passionate partners to turn generosity into moments that truly change lives

As our Finance & HR Administrator, you will be the administrative backbone of our charity. This full-time role focuses primarily on the day-to-day coordination of our Finance, HR and IT functions, with a greater focus initially on finance tasks. Operating within a team of 12, this position offers great career development opportunity. Working directly alongside Head of Finance & Resources, with touch points into our CEO, the successful candidate will gain mentorship, hands-on insight, and the chance to learn from highly qualified, experienced senior professionals.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The administrative coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.

Main responsibilities

 Administration and systems management

• Manage AHS central inbox(es) and escalate matters to the business administrator and business operations team as appropriate
• Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
• Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
• Manage administrative functions such as task tracking in a fully virtual environment

Team coordination and support

• Coordinate in-person, hybrid and virtual meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
• Provide key administrative support during meetings, including business and study meeting minutes as required

Finance delivery and support

• Support invoice processing, including maintaining accurate records
• Prepare payment requests and documentation in line with internal processes
• Maintain up-to-date financial administration files across shared systems

Operational delivery and implementation

• Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
• Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
• Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the relevant members of the AHS team

Knowledge, skills and experience

Essential criteria

• Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
• Experience of working in an administrative role for a hybrid or virtual organisation, preferably a charity or small-to-medium (SME) organisation
• Experience of planning and delivering the logistics to in-person, hybrid and virtual meetings for 10+ team members across the UK
• Experience of financial administration
• Able to manage information electronically through databases and spreadsheets
• Excellent organisational and time management skills with the proven ability to prioritise, at times under pressure, produce accurate work to deadlines
• Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
• Proficient in Microsoft Office suite of software

 Desirable criteria

• Experience of working in a health and/or data research environment
• Understanding and experience of using project management tools and techniques

Dimensions

• This is expected to be a full-time post
• AHS is a national organisation, and our activities take place across the UK
• Primarily home working, with flexibility to travel across several geographical locations in the UK

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job. 

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for this position is 11pm Sunday 26 July 2026.  

Interviews are currently expected to be held during the week commencing 24 August 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Permanent | Full Time | Circa £32,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator. As a Welfare Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.

The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.

The role will be office based at our London HQ, with a minimum of three days working in the office per week.

Additional Information

· Must have the right to work in the UK.

· Basic DBS check

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Wednesday 14th July 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We are seeking an experienced Social Media & Public Sector Engagement Officer to lead our social media and digital communications activity.

This role is about more than managing social media channels. We are looking for someone who can help raise the profile of invest in play amongst local authority leaders, commissioners, government departments, charitable funders, service providers and organisations working with children and families.

The successful candidate will be confident creating content that engages both professional and public audiences while helping position invest in play as a trusted and influential voice within the children's and family support sectors.

English will be the primary language of communication, however our content is viewed globally. We are therefore looking for someone who can communicate effectively with international audiences and adapt messaging for different countries, cultures and service environments.

We are particularly interested in candidates with experience in charities, not-for-profit organisations, children's services, education, family support or related sectors.

Experience communicating with public sector decision-makers, commissioners, funders or senior stakeholders is highly desirable.

Shortlisted candidates will be invited to interview and asked to deliver a 10-minute presentation outlining how they would increase invest in play's visibility amongst local authority and government decision-makers, commissioners and organisations supporting children and families during their first six months in post.