Supporter experience manager jobs in Leicester

The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.

The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.

Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.

Responsible for:

Trusts and foundations:

• Identify and research trusts and foundations that would support our organisational priorities and funding needs
• Develop high quality, compelling grant applications and cases for support
• Build and maintain a healthy pipeline of funding opportunities
• Lead funder relationship management and deliver high-quality stewardship
• Lead on grant reporting, including monitoring, accountability and opportunities for reapplication
• Working closely with technology and delivery teams to build evidence-based cases for support for key projects
• Ensure clear and effective handover of successful grants to delivery teams, including reporting requirements and timelines
• Attending external events and meetings to support our fundraising strategy and learning

Major donors:

• Identify and research potential major donors whose interests and capacity align with our mission
• Cultivate new donor relationships through targeted outreach, contact mapping, networking and events
• Build and maintain a healthy pipeline of potential major donors
• Develop tailored engagement and stewardship plans approaches for each donor
• Create meaningful opportunities for donors to share insight, experience or sector knowledge and ensure this expertise is valued and acknowledged
• Lead major gift conversations and negotiations, including face-to-face meetings
• Provide high quality, personalised stewardship to major donors
• Identify opportunities to grow or repeat giving through deeper donor engagement
• Deliver exceptional stewardship to major donors

Individual giving

• Maintaining regular contact with donors and potential donors (including our volunteers and alumni) to generate donations
• Maintaining and monitoring our individual giving platforms
• Ensure all donations and supporter interactions are accurately recorded and that donors receive timely acknowledgements

Application instructions

• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria for the role, with a focus on the items tested in application and clear examples (see job description for the essential criteria)
• You must answer the screening question on the application page
• Applications without a cover letter or screening question will not be considered
• Applications due: 23:30 Wednesday 27 May
• First round interviews (online): 4/5 June 2026
• Final interviews (online or in person) 10/11 June 2026

The Senior Partnerships Manager is responsible for developing, securing and stewarding our partnerships, with a particular focus on the corporate and higher education spaces. Reporting to and working closely with the CEO, the postholder will lead on relationship‑driven partnership development and account management, ensuring partners experience a professional, values‑aligned and impactful relationship with Brightside.

The postholder will steward these partnerships from initial engagement through to renewal, working closely with the Partnerships Lead to support renewals and identify opportunities for deeper partner engagement. The role will involve researching potential partnerships, securing meetings through outreach and networking, generating proposals, and delivering high‑quality ongoing stewardship to partners. In addition to corporate and higher education partners, the postholder will also steward relationships across government and the third sector.

Please note - this role will require extensive travel to London for partnership meetings, events and networking. Our ideal candidate would therefore be based in London or within commuting distance.

Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.

Responsible for

 Pipeline development

• Researching potential prospects across the corporate and higher education sectors, including analysis of corporate ESG strategies and university access and participation plans
• Maintaining and enhancing our prospects database on our CRM
• Building and nurturing relationships with prospective partners
• Delivering pitch presentations to prospective partners
• Regular attendance at in-person prospect meetings or networking events to build strong relationships that develop into new partnerships
• Generating proposals that align partner priorities to Brightside’s aims
• Maintaining regular contact with prospects to stay on their radar and keep them up to date with Brightside activity
• Attending regular networking events and relevant contacts to build contacts across sectors

 Partnership management and stewardship

• Acting as the consistent relationship manager across the partnership lifecycle
• Stewarding partnerships beyond programme activity, maintaining relationships that reflect partners’ wider goals, values and organisational priorities
• Holding regular partnership check-ins focused on relationship health, strategic alignment and future opportunities
• Ensuring partners feel informed, valued and connected to Brightside’s broader mission and impact
• Working closely with the partnerships delivery team to stay up to date on delivery progress and partner milestones
• Identifying opportunities to deepen or broaden relationships, including multi-year partnerships or expanded engagement
• Delivering a consistent, high-quality partnership experience that strengthens long-term retention
• Attending partner events and conferences where relevant, becoming embedded within their communities
• Working with the Partnerships Lead to prepare for and initiate renewals conversations, including renewals proposals and monitoring

Application instructions

• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria (listed in the job description) for the role with clear examples, specifically the items tested at application
• You must answer the screening questions
• Applications without a cover letter or screening questions answered will not be considered
• Applications due: 23:30, Wednesday 27 May 2026
• First interviews (online): 4/5 June 2026
• Second interviews (in person, London): 11/12 June 2026

Team: Community & Events 

Location: Homebased living in Scotland, North-East England or Yorkshire

Work pattern: 35 hours per week, flexible working options available and welcomed 

Salary: Up to £44,289.75 per annum 

Contract: Fixed term until 1st June 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Fundraising Hub Manager: 

The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.

About the Community & Events team: 

• We sit within the Marketing & Income Generation directorate

• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats. 

What we’re looking for in our Community Fundraising Hub Manager: 

• Lives in Scotland, North-East England or Yorkshire 

• Significant and extensive experience in Community Fundraising

• Line management experience with track record of developing individuals and leading a team

• Direct experience of working with volunteers

• Experience of producing reports and analysis of activity against KPIs 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

• Application closing date: 20th May 2026 

• Virtual interview date: 29th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

We are seeking a creative and conscientious communications leader with exceptional attention to detail and demonstrable expertise in developing and delivering high-impact strategic communications outputs in the international development or third sector. We are a relatively small team and are therefore looking for someone who is both highly strategic and able to see the ‘big picture’, while also being happy getting stuck in at an operational level to ensure timely, on-budget delivery of outputs. Experience of working with or within networks or membership organisations would be a particular asset in this role. It is also important that you are comfortable working across all areas – from digital, to design, to publishing, to events – as well as being an exceptional project manager, confident liaising with a range of partners and stakeholders at different levels, and an experienced line manager.

The Global Distributors Collective (GDC) is in an excellent position, with a strong track record of delivery and impact, a solid funding pipeline, and a clear 2026-30 strategy. High-impact communication crosscuts the entire GDC programme and is essential to ensuring that beneficial products can be made affordable and available to all. As Communications Manager (maternity cover), you will therefore need to both hit the ground running to deliver our ambitious schedule of upcoming communications activities – from in-person and online events, to high-profile research, publications, and digital outputs – as well as to work proactively with the Head of GDC, Bopinc team, GDC strategic advisors, and fellow communications colleagues to shape and embed communication activities across a range of new projects that are kicking off in 2026-27.

About Practical Action and the GDC

Practical Action is an international development organisation putting ingenious ideas to work so people in poverty can change their world. For the past eight years, Practical Action has been hosting and building the Global Distributors Collective (GDC): a collective of 300 last mile distribution companies that cumulatively reach millions of the poorest consumers in the world with beneficial products like solar lanterns, water filters and improved cookstoves. GDC activities are delivered in collaboration with strategic and implementing partner Bopinc.

The GDC provides a collective voice for distributors to ensure their priorities are heard; drives research and innovation across the sector; facilitates the exchange of information, insight, and expertise; and provides critical services that leverage economies of scale.

Moving into our 2026-30 strategy phase, we are proactively shifting from creating and setting up advisory services and tools that support last mile distributors to embedding and scaling these initiatives. Specifically, we will focus on four key strategic pillars:

· Unlocking finance: Prepare more last mile distributors (LMDs) for investment and help to unlock country-level financing mechanisms and create LMD-focussed debt facilities. 

· Strengthening business performance: Deliver training, shared services, and data tools that reduce business costs and improve efficiency, in scalable formats.

· Scaling innovation: Identify, test, and replicate high-value business innovations and remove eco-system barriers.

· Shaping systems and local leadership: Build local chapters and influence global and national agendas so LMDs are visible, valued and represented. 

About you

We are looking for a go-getting, ambitious and proactive communications specialist who is ready to lead the GDC communications team to deliver a range of high-impact, top-quality, communications activities over the next 12 months. To succeed in this role, you must be a communications all-rounder, an experienced line manager, and an excellent written and verbal communicator with exceptional attention to detail, robust project management and interpersonal skills. You will be a strategic thinker with the ability to multitask, work independently and adapt in a fast-paced environment, while also being willing to “muck in” in our relatively small team. Depending on where you are based, demonstrable experience of managing remote staff will be important; as will the ability to thoughtfully support and coach team members to achieve their full potential.

Why join us?

This is the opportunity to lead a globally recognised initiative driving innovation and impact in last mile distribution. At Practical Action, you will be part of a values-driven organisation committed to reducing poverty and inequality through sustainable, practical solutions. You will work alongside passionate colleagues and partners, contributing to meaningful change for communities around the world. We offer a collaborative and inclusive working environment that supports learning, innovation, and personal growth.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Additional information

We are seeking candidates based in ether Kenya or the UK. The successful applicant must have the pre-existing right to both live and work in the country in which they will be based. Please note this is being recruited as a 12-month fixed term contract. Hybrid working pattern; if UK-based, the role could be predominantly home based

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

1. Why do you consider yourself a strong candidate for the role of GDC Communications Manager at Practical Action?

2. What most excites you about working on the Global Distributors Collective programme?

3. What do you think would be your biggest strength and steepest learning curve in this role?

Team: Branch Support Unit 

Location:Chelwood Gate, East Sussex (Hybrid working) 

Work pattern: 33 hours per week, Monday to Friday (very occasional weekend working may be required) 

Salary: Up to £26,828.94 per annum 

Contract: Fixed-term contract until the end of December 2026 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Branch Support Unit Advisor: 

• Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes 

• Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits 

• Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams 

About the Branch Support Unit team: 

• We sit within the Central Operations team 

• Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres 

• We currently have a team of 8 AND ONE TEAM LEADER 

What we’re looking for in our Branch Support Unit Advisor: 

•  Administration experience preferably within an office environment 

• A customer service background with experience interacting with members of the public 

• Proven ability to multi-task and work on own initiative, accurately and under pressur 

• A confident communicator, particularly using the telephone 

• Strong Microsoft Office knowledge including Word and Excel 

• A full UK driving licence and access to a vehicle is preferred 

• Able to travel away from home with some overnights 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 21st May 2026 

Virtual interview date: 4th & 5th June 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview & Task via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

• Location: East or Midlands based, either home based or in Headway UK’s office in Nottingham.
• Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible, but the working pattern would ideally include either Tuesday or Friday for service coverage).
• Term: This contract is fixed term from June 2026 until June 2027 as it is maternity cover.

Brief overview

Are you a professional with experience supporting brain injury survivors?

Are you passionate about improving standards or care, for brain injury survivors?

Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.

The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.

Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.

What you will do:

• Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
• Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
• Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
• Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.

About you

We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:

• Prior experience of working in the field of acquired brain injury.
• Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
• Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
• Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
• Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
• Be an excellent communicator, with new and existing Approved Provider units.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
• Birthday leave

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity & Inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

​Hours: Full-time, 37.5 hours per week​

Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.​

Contract: Permanent​

Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.​

You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.​

There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate.  Please apply as soon as possible if interested, and no later than 11.59pm on Wednesday 13th May

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

The Role
We are looking for a Supporter Acquisition Fundraiser to help us reach every deaf child by raising vital funds through recruiting new regular giving supporters. 

What you'll do
 

• Manage relationships with direct dialogue recruitment agencies that recruit thousands or tens of thousands of new supporters
• Actively manage campaigns to ensure continuous improvement
• Report on campaign progress to stakeholders
• Ensure high standards of compliance, quality and supporter experience in our recruitment activity

 
What you'll need
 

• Strong marketing and/or fundraising experience
• Experience managing supplier relationships
• A great understanding of how charity fundraising works and the role of direct dialogue recruitment
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
 
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

About Us:

Stephen’s Children UK is a Christian charity dedicated to providing financial support to the existing and well developed Stephen’s Children ministries in Egypt’s garbage slums outside of Cairo.

These programs are staffed by over 1,500 dedicated and compassionate individuals ready to make a difference. Over 20% of Stephen’s Children staff members grew up in these same impoverished communities. They come back with the hope to break the cycle of poverty for others, instilling a culture of hope by nurturing hearts, training minds, and teaching our families the strength of God’s love, though the provision of schools, healthcare, home visits, summer camps and much more.

As part of our ongoing growth and efforts to expand our reach in the UK, we are looking for a dynamic, passionate, and experienced Charity Fundraiser with strong social media and digital marketing skills.

Role Overview:

As a Charity Fundraiser with Social Media and Digital Marketing experience, you will play a pivotal role in raising awareness and funds for our cause. You will leverage your expertise in fundraising, social media strategy, and digital marketing to develop and execute innovative campaigns that inspire individuals and organisations to engage and contribute. This is an exciting opportunity to make a tangible impact through creative and strategic digital campaigns.

We are in early discussions with a potential Patron which would significantly boost our profile, and we are in particular looking to develop partnerships with large corporate donors in line with their CSR obligations.

You will be reporting to the UK Trustees.

Key Responsibilities:

Although mostly working autonomously, you will be working with, and representing SCUK on the international Marketing and Communications Advisory Group to ensure a cohesive approach (the Communications and fund raising teams from the various Stephen’s Children entities in other nations): 

• Fundraising Strategy & Campaigns:
  • Develop and implement fundraising strategies that align with the charity’s mission and goals.
  • Manage and grow fundraising campaigns across multiple platforms, including social media, email, and digital channels, as well as occasionally organising and attending fund raising events.
  • Identify and engage potential donors, sponsors, and corporate CSR partners to grow the charity’s financial support base.
  • Organize and manage online and occasional in person fundraising events, appeals, and virtual initiatives.
• Social Media & Digital Marketing:
  • Create and manage engaging content across various social media platforms (Facebook, Instagram, X (Twitter), LinkedIn, etc.) to promote fundraising efforts, events, and the charity's mission.
  • Develop and execute digital marketing campaigns, including email marketing, paid ads, and influencer collaborations.
  • Build a strong online community of supporters and engage with followers through comments, messages, and interactive posts.
  • Ensure consistent messaging and branding across all digital channels.
• Donor Relationship Management:
  • Maintain and nurture relationships with current and prospective donors through regular communication, updates, and stewardship.
  • Coordinate and distribute newsletters [?] and reports for donors, showcasing the impact of their contributions.
• Content Creation & Storytelling:
  • Collaborate with the global content team to create compelling communications to a UK audience that showcase the charity’s impact and inspire action.
  • Write fundraising appeals, success stories, and content that resonates with various audiences.
• Analytics & Reporting:
  • Use digital analytics tools to measure the success of campaigns and track fundraising progress.
  • Provide regular reports on social media performance, campaign effectiveness, and donor engagement.

Key Requirements:

• Proven experience in fundraising, particularly within the charity sector or a related field.
• Demonstrated ability to engage and grow online communities and donor bases.
• Strong understanding of digital marketing, with a focus on social media and online campaigns.
• Excellent communication and writing skills, with the ability to craft compelling content for different digital platforms.
• Excellent interpersonal and presentation skills to effectively communicate when speaking in person to supporters and potential supporters, including Trust and Corporate grant applications.
• Creative mindset with the ability to think outside the box to drive engagement and fundraising results.
• Proficiency in social media management tools and digital advertising platforms.
• Familiarity with fundraising platforms (e.g., JustGiving, GoFundMe, Virgin Giving etc) and donor management tools (e.g. Raiser’s Edge etc.)
• Strong analytical skills with the ability to track, measure, and report on campaign performance.

• Strong organisational and project management skills with the ability to manage multiple campaigns at once.
• Passionate about the charity’s mission and Christian values, and committed to making a difference.
• Availability to visit the work in Cairo at least once per year (funded by the Charity).

• Ability to work independently and as part of a collaborative international team.
• Knowledge of GDPR and data protection regulations as they pertain to online fundraising and social media.

Desirable Skills:

• Previous experience working with corporate donors, Trusts or high-net-worth individuals.
• Knowledge of current fundraising trends and best practices.
• A network of contacts in the fundraising or charity sector.
• Previous experience in organizing virtual or hybrid fundraising events.
• Understanding of the UK charity landscape and fundraising regulations.

Why Join Us?

• Be part of a passionate and dedicated organisation making a real difference in people’s lives.
• Work with international counterparts in a dynamic, creative environment where your ideas and contributions will be valued.
• Flexible working hours, mostly remote.

If you are an innovative, results-driven fundraiser with a passion for social media and digital marketing, we would love to hear from you. Apply today and help us create a brighter future for those in need!

How to Apply:

Please send your CV and a cover letter detailing your relevant experience to the email shown. 

Please ensure your cover letter highlights your fundraising experience and examples of successful digital marketing campaigns and corporate sponsorship initiatives that you have led or contributed to.

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: Central Scotland | Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering South Central Scotland.

Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required.

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Friday 22nd May 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.

Who we are

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future. 

Key responsibilities

• Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.

• Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.

• Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.

• Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.

You will be successful if you have

• CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.

• The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.

• A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.

All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.

Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.

How to apply
Read the job description for more details on the role and for information on how to apply. 

Deadline: Monday 18 May 2026, 12:00 BST

Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings. 

Hours: Part time - 18 hours 

Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)

Salary: FTE £24,750 (actual £11,880)

Pension: NEST Scheme 

Annual Leave: 28 days pro rata (inclusive of bank holidays) 

Normal working week: 37.5 hours 

What we can offer you: 

• Flexible, remote working from home. 

• A positive and friendly staff culture. 

• Annual in-person meet-ups as a team. 

• Laptop and Phone as required. 

• Option to discuss and set your own regular working hours. 

• The opportunity to make a difference to a growing charity and a large, engaged 

community.

• Organisation wide shut down at Christmas in addition to your holiday entitlement 

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently 

misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK 

working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS. 

We provide support and information to families, and work tirelessly to inform medical 

practice, raise awareness, engage with medical, social work and educational 

professionals, and much more. 

We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture. 

OVERALL PURPOSE 

The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.

The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.

Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.

Key Responsibilities

Programme & Content Development

• Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
• Support development of new training modules and associated materials.
• Explore future delivery models to expand national reach and scalability.
• Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
• Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.

Trainer Recruitment & Capacity Building

• Recruit and induct additional trainers.
• Support trainer development.
• Maintain consistent quality standards.
• Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.

Strategic Programme Oversight

• Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
• Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
• Lead long-term programme planning, sustainability and continuous improvement.

Partnership Development & Sector Engagement

• Build relationships with MATs, LAs, Universities and other national relevant organisations.
• Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
• Attend and present at education sector events and networks to raise awareness of training opportunities.

Commissioning & Income Support

• Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
• Support pricing structures.
• Identify sustainable income opportunities for the charity via the training.

Quality Assurance & Evaluation

• Oversee monitoring and evaluation processes.
• Prepare reports for the charity as required.

Operational Coordination

• Coordinate scheduling, setup and delivery logistics for all training sessions.
• Manage bookings, confirmations, resource distribution, attendance recording and data collection
• Lead regular training team meetings to support planning and quality assurance.
• Support management and storage of training assets.
• Maintain regular communication with the Education Lead.

Working Environment & Culture

• Remote and flexible working within a digitally enabled national team.
• Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
• Commitment to equality, diversity and inclusion, with lived experience valued.

Skills, Knowledge & Experience

Essential

• Relevant qualifications (teaching, SEND, adult learning, training design, project management).
• Ability to set priorities and align training with national guidance.
• Experience shaping or influencing SEND practice or programme development within an education context.
• Relationship building skills within the education sector.
• Strong organisational and project management skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK education sector.
• Familiarity with digital learning platforms.
• Willingness to gain an in depth understanding of PANS or PANDAS.
• Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.

Desirable

• Degree-level education or equivalent professional experience
• Experience contributing to strategic planning within education, a charity or Local Authority.
• Experience with CPD
• Experience leading multiagency or cross sector initiatives.
• Lived experience of PANS and PANDAS

This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.

Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.

You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.

This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.

Key Responsibilities

1. Strategic leadership and planning

• Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
• Translate strategy into achievable annual plans, income targets and team objectives.
• Use insight, data and evaluation to inform decision-making and continuous improvement.
• Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.

2. Community and events fundraising delivery

• Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
• Ensure a consistently high-quality supporter experience across all community and events activity.
• Oversee web content and digital resources to support community and event fundraising
• Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
• Act as an ambassador for Bipolar UK at key events when required.

3. Volunteer fundraising offer

• Develop a clear, accessible and motivating events and community fundraising volunteer offer.
• Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
• Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.

4. Digital campaigns and income growth

• Lead on the planning and delivery of digital-led community and events fundraising campaigns.
• Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
• Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
• Monitor performance, assess impact and report clearly on outcomes and learning.

5. Supporter experience and stewardship

• Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
• Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
• Ensure accurate and compliant use of the CRM and fundraising data.

6. Team leadership and organisational contribution

• Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
• Create a positive, supportive and high-performing team culture focused on impact and learning.
• Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
• Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
• Evaluate performance and produce insight-led reports to support decision-making and improvement.
• Uphold Bipolar UK’s values at all times.

Essential Criteria

• Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
• Experience of line-managing staff and leading a small team to deliver effectively.
• Strong planning and organisational skills, with experience translating strategy into delivery plans.
• Experience of managing budgets and reporting on performance and impact.
• Demonstrable experience of digital fundraising and use of online fundraising platforms.
• Experience working with volunteers or community fundraisers.
• Strong communication skills, with the ability to motivate and inspire others.
• Confidence using CRM systems and fundraising data.
• Knowledge of the UK charity sector, GDPR and fundraising best practice.
• A compassionate, values-led approach and confidence working in a mental health context.

Desirable Criteria

• Fundraising qualification or Chartered Institute of Fundraising membership.
• Lived experience of bipolar, or a close personal connection to someone affected by the condition.

Legacy Marketing Manager.

Salary: £48,000 - £51,300 per annum dependant on experience.

Location: Remote.

Monthly travel to London will be required.

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

• Gain professional qualifications and excellent training/development opportunities. 

• Flexible maternity, adoption, and paternity packages. 

• Pension with up to 7% employer contribution with included life assurance cover. 

• Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

Join our Fundraising Team!

We’re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long‑term sustainable income for the organisation. You’ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship‑building with insight‑led marketing to maximise impact.

How you'll help to create brighter futures  

• Developing Action for Children’s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income.

• Directly manage a team of professional fundraisers.

• Effectively manage the legacy acquisition and retention campaigns. 

• Drive robust and insight-led supporter-centred journeys to maximise engagement.

• Lead the Legacy Marketing team to successfully achieve set targets and KPIs.

• Produce regular and consistent financial and activity reports for Management and other Senior Managers.

• Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors.

Let's talk about you  

• Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders. 

• Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it.

• Demonstrable understanding of the importance of brand to legacy success – and how to apply through a marketing role.

• Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers.

• Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers.

• Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance. 

Please see the Job Description for the full list of accountabilities and requirements.  

Closing Date: Friday 15th May 2026.

Interviews will be week commencing 1st June 2026 via MS Teams.

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on  Linkedin, Facebook or YouTube to get to know us better.