Supporter Experience Manager Jobs in Leicester
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.
Please see below for more information on what just might be your future role.
About You
Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.
About the Role
You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business.
About the Team
You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.
Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.
We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role
This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.
As a Team Leader you will:
- provide leadership, advice and guidance to your team
- monitor the progress & quality of support delivered to service users
- develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
- provide safeguarding advice & guidance as required
- promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
- manage external project specific work & relationships as required
You will need:
- Experience of managing & supporting a team; including performance management, one to ones and staff development
- Experience of supporting victims and vulnerable people
- Knowledge of confidentiality and data protection requirements
- To be able to work without direct supervision, prioritising effectively to deal with competing demands
- Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
- Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Case Management Administrator to join our team.
Please see below for more information on what just might be your future role.
About the role
This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.
About You
You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.
First rate interpersonal, written and communication skills.
Excellent task management and organisational skills.
Ability to work under pressure.
Ability to communicate and liaise with senior management.
Ability to work as part of a team and show initiative to work independently.
Please see job description below for more details about the role.
About Us
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Case Management Administrator to join our team.
Please see below for more information on what just might be your future role.
About the role
This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.
About You
You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.
First rate interpersonal, written and communication skills.
Excellent task management and organisational skills.
Ability to work under pressure.
Ability to communicate and liaise with senior management.
Ability to work as part of a team and show initiative to work independently.
Please see job description below for more details about the role.
Individual Giving Manager – Acquisition
The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Individual Giving Manager – Acquisition
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £40,833
Closing date: 24th May 2024*
Job Purpose
Are you passionate about making a meaningful impact through individual giving programs & and increasing net income for our organisation?
Do you thrive in developing innovative strategies to connect with new supporters and expand our supporter base?
Are you ready to take the next step in your career by taking our acquisition initiatives and taking them to new heights?
We are now scanning the skies for an Individual Giving Manager in Acquisition.
Now, this role is not just a strategist role; you will be the architect of growth, crafting innovative campaigns that captivate hearts and minds. You will navigate the ever-evolving landscape of supporter engagement, using data-driven insights to shape compelling narratives and drive supporter conversion. This role will also manage our relationship with our lottery provider, so quick & strong relationship building is a must.
We want someone who can breathe life into campaigns, transforming concepts & ideas into captivating stories that resonate with audiences. But it's not just about creativity; it's about impact. You will be relentless in your pursuit of growth, analysing every metric, fine-tuning every approach, and delivering results that fuel the mission of The Air Ambulance Service.
Join us and let's soar to new heights together.
Key Responsibilities
- To work as part of our Individual Giving team to develop and deliver a programme (currently made up of warm and cold cause-related postal appeals and raffles) to recruit and retain cash and regular giving supporters to meet financial targets.
- To diversify into non-postal ways of recruiting donors such as digital marketing online, social media, text to donate, face to face etc. through research and testing.
- To manage the relationship with our External Lottery Manager
- To collaborate within the team to set the strategy and budgets for Individual Giving short and long-term in partnership with line manager.
- To manage relationships with external suppliers including copywriters and fulfilment houses.
- To use data insight gleaned to take strategic decisions about where to direct resources.
- Test new methods of recruitment and retention with a view to long-term innovation
Person Specification
- Experience of developing and running successful individual giving programmes to recruit new donors
- Experience in audience insight
- Target driven self-starter with an ability to both think strategically and take data-driven decisions as well as work operationally get things done
- Numerical skills and ability to use excel spreadsheets for tracking, reporting and analysing figures
- Excellent written communication skills
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-213 578
Do you love dogs? Are you an experienced major donor fundraiser?
We are looking for a Major Gift Development Manager with experience in building relationships with high-net-worth individuals to join our passionate and ambitious team to raise funds for our work in Scotland. It's an exciting time to join us with an ambitious £30m multi-year fundraising campaign underway featuring two major centre redevelopments taking place at our Glasgow and West Calder centres and the ambition to scale up our services across Scotland.
About this job:
As Major Gift Development Manager, you’ll:
- Manage a portfolio of existing major donors and prospects and ensure a first-class cultivation and stewardship journey with Dogs Trust to secure five and six figure gifts.
- Attend meetings with existing and new donors, developing bespoke, personalised written communications and proposals that fit with Dogs Trust’s brand.
- Manage and develop relationships with key internal and external stakeholders, such as other teams across Dogs Trust and VIPs.
- Support the Regional Major Gifts Team Manager in delivering the major donor elements of the fundraising strategy.
About You:
With a proven track record of personally securing major gifts from individuals and a strong understanding of philanthropy fundraising, you will be an excellent communicator capable of engaging with different audiences. Confident and credible, you will have the ability to form strong relationships with existing donors and the tenacity to build networks to find new supporters who can support our work with major gifts. You will have attention to detail and the ability to research and match criteria from donors to Dogs Trust activities and events. Driving license is also required.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
In return, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances. If you have a genuine passion for dog welfare and are looking to join a team of professional and driven colleagues in an upbeat and collaborative environment, please apply now.
Join our award-winning team and make a life-saving difference to people and animals.
The Philanthropy Manager lead in the delivery of the Philanthropy Giving plan for the short-term by securing significant gifts from Trusts & Foundations. You will prospect, qualify, cultivate and steward, building long-term mutually beneficial relationships and growing this relatively new income stream.
You will inspire and expand on a core group of Trust & Foundations to fund and invest in human relevant, animal free medical research and contribute to it becoming the Gold Standard for future generations to come.
Activities may include:
The successful execution of a targeted growth plan from trusts and foundations
• Deliver a comprehensive philanthropy giving plan, with targets and performance metrics
• Review and optimise current prospects pipeline to grow long-term, sustainable income (both restricted and unrestricted) generating £15,000 from Trusts and Foundations
• Excellent cultivation and stewardship with existing and new trusts and foundations to maximise income potential and build strong relationships
• Be responsible for ensuring effective and timely reporting of progress made to grant funders
Write and submit compelling bid proposals to secure funding from major trusts, working closely with colleagues to ensure content is accurate and up to date
• Work with colleagues to produce consistently outstanding, high quality, imaginative and compelling proposals, to present to both large and small trusts and foundations
• Plan and deliver a schedule of high-quality submissions that delivers on time and on targets
• Oversee the implementation of the terms and conditions of successful grants, monitoring, reporting and evaluation of projects performance against the agreed activity plan and liaise with colleagues as necessary
Record and maintain accurate records of donor communication and income through our CRM, producing reports and insights where appropriate
• Maintain efficiency in donation fulfilment, documentation of grants, acknowledgement and manage all correspondence (email, mail) through the Donorfy donor management system
Download Job Pack for full role description
RF-213 544
Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations.
37.5 hours a week Monday to Friday
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.
The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.
Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team.
You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.
We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.
This role is subject to an Enhanced Disclosure and Barring Services Check.
About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.
To be successful, you will:
- Be a registered health or social care practitioner, with membership of a relevant professional body
- Have experience of managing a multi-professional team within a health or social care setting
- Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
- Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
- Have the ability to travel (within the UK) on occasion
- Have a suitable working area and space available that is free from distraction (if home working or hybrid). You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.
The client requests no contact from agencies or media sales.
About you
This role is based with our Wales & Southwest team, and we are looking for someone with particular experience and developed networks across this region. Our successful Enterprise Manager may previously have worked in roles such as Partnerships Manager, Development Manager, Fundraising Manager, Partnerships & Fundraising Manager, and will ideally have good knowledge and confidence in identifying and successfully bidding for project funding via government departments, regional agencies, statutory funders, and charitable trusts. Prior experience of statutory funded active travel schemes is desirable.
Technical:
- A proven track record of developing and writing successful funding bids.
- Knowledge of funding environments, including lottery distributors, key statutory funders, trusts and foundations, charitable trusts.
- Experience of strategic relationship, partnership development and management.
- Innovation and creativity, to develop projects from concept to delivery and to match trust priorities with funding.
- Budget and project management experience with the ability to manage financial risk.
- Experience of financial reporting
General:
- Ability to influence, persuade and negotiation skills.
- Strong written and verbal communication skills – strong presenter.
- Ability to work well under pressure and to tight deadlines.
- A collaborative team player.
Valid driving licence as your work will require you to reach locations not easily reached by public transport. Access to a vehicle is essential.
What We Offer
In addition to your salary of £39,588 + £425 per month Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
Other benefits include:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Job Title: Partnership Development Manager
Salary: £34,500.
Contract Type: Contract for 18 months; there is a strong possibility that currently anticipated growth in the team may see this role become permanent during the contract term. Full time (35 hours per week) although flexible hours may be considered; the role may require occasional evening and weekend work
Working location: Home based. The post holder should expect to come into the office a minimum of two days per month, with the possibility of up to five days per month being routinely required.
Reporting to: Partnership Development Lead, Corporate Partnerships team
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact in order to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB INFORMATION
We are seeking candidates who are after the next step in their fundraising journey. You will already have strong credentials and be ready to start your journey into Partnership Management which will include leading in delivering the new business plan and working closely with colleagues in the Partnership Development team and across the organisation to identify, create and secure new strategic, multi-year corporate partnerships
You’ll be ambitious to take the next step and we are on hand to support and offer you training and a positive working environment to allow you to gain confidence and knowledge in the role at a steady pace.
KEY RESPONSIBILITIES
- Building a pipeline that reflects Magic Breakfast’s restricted and unrestricted funding needs, including Gift in Kind requirements, working with the Partnership Research Executive to research and identify prospects with potential.
- Making use of multiple tactics to secure meetings with prospects including, for example, cold calling, emailing, running events, event networking and social selling on platforms like LinkedIn.
- Ensuring that risk-screening and due diligence processes have been completed in line with Magic Breakfast’s Ethical Fundraising and Due Diligence policies.
- Understanding each prospect’s strategic interests through meetings, discussions and research and defining the mutual advantage in partnership.
- Developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners.
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - Wednesday 15th May
First interview - Tuesday 21 May, Wednesday 22 May
Second interview – Tuesday 4th June, Wednesday 5th June – morning only
The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Senior Events Manager
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £33,345
Closing date: 24th May 2024*
Job Purpose
Are you excited about leading a team to create memorable events that not only generate vital income for our charity, but also significantly boost supporter numbers and awareness?
Do you have a knack for finding innovative ways to recruit participants and manage event logistics while keeping costs in check?
Do you have proven experience of working within fundraising & the charity sector and want the opportunity to begin to design and build your own events?
If you have answered yes to these questions, then we want YOU to join our events team! We want you to drive income generation, boost supporter numbers, and amplify our brand awareness. Have a focus on our current challenge events portfolio orchestrating the entire event lifecycle and have a vision for building bespoke events for The Air Ambulance Service in the future.
This journey won't happen overnight, but with your drive and creativity leading the way, we'll give you the tools to make waves in the world of events, so get ready to mould the blueprint in events for The Air Ambulance Service and fly!
Key Responsibilities
- Development and implementation of our current events strategy & delivery model, building appropriate supporter journeys for all event participants/attendees.
- Ensure that events remain within budget and that expenditure is monitored continuously and income targets are met.
- Manage the continual review of the challenge event portfolio.
- Begin to design a strategy for creating & building our own events.
- Review and develop where necessary appropriate materials for events.
- To set the strategy and budgets for Events, short and long-term in partnership with line manager.
- Work with our Safeguarding and Health and Safety Managers to ensure events are safe.
Person Specification
- Experience of running successful challenge event programmes.
- Experience in both in person and virtual event management.
- Manage a team with multiple responsibilities to exceed KPI’s and income targets.
- Experience in due diligence of event suppliers and excellent risk management skills.
- The ability to think strategically and take data-driven decisions as well as work operationally to get things done.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-213 535
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid, min two days on-site Market Harborough
We are delighted to be working in partnership with Torch Trust for the Blind to find their new IT Support Officer.
Torch Trust for the Blind uplift and encourage individuals who are blind or partially sighted through their inclusive Christian ministry. For more than six decades, they've remained a steadfast beacon of spiritual support, offering accessible resources and nurturing deep connections. Through Torch Trust’s ministry, individuals can tap into Christian resources, sight-loss friendly churches and a spectrum of social gatherings that empower them to flourish and draw strength in their journey through sight loss.
Torch Trust for the Blind have an exciting opportunity to join their passionate and supportive team as their new IT Support Officer. In this role, you'll be the friendly point of contact for IT support. We're seeking someone with a genuine passion for installing, configuring, and maintaining software and hardware components, ensuring smooth operations across computer and network systems. Your knack for problem-solving and dedication to helping others will shine as you research, diagnose, and troubleshoot issues, offering assistance via phone, in person, or electronically.
The successful candidate must be able to demonstrate:
- Knowledge of Windows 10, 11 and Windows Server operating systems
- Practical experience with internet and network security protocols
- Knowledge of website development and maintenance
If you're passionate about using your IT skills and experience to make a positive impact, then we would love to hear from you!
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Closing date for applications: Sunday 26th May 2024
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
A note from Charisma
Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
The client requests no contact from agencies or media sales.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live. You can find out more about our work on our website.
We are embarking on an ambitious new direction at Habitat GB; leveraging our global housing expertise and the learning from our flagship national programme “Empty Spaces to Homes” to work collaboratively with Habitat colleagues across Europe in effecting change at a policy level.
“Empty Spaces to Homes” is a ground-breaking initiative focused on a circular buildings approach that already has a feasible proof of concept from piloting, with strong upscaling potential. The premise is simple; unlocking the potential of long term empty commercial spaces to create affordable housing for vulnerable people. As well as the social benefits of adding to affordable housing stock, the Empty Spaces to Homes approach of retrofitting existing structures – at a much lower carbon cost - offers a greener and more sustainable way to meet the housing gap, in comparison to the environmental impact of the new build construction industry. Breaking down long-standing barriers to resource-efficient renovation is essential if the UK is to play its part in meeting ambitious global decarbonisation targets.
Purpose of The role
The UK Housing Advocacy Manager will play a pivotal role in advancing our mission by leading advocacy efforts, shaping policies, and promoting sustainable housing solutions for affordable housing in Great Britain, particularly through our groundbreaking initiative "Empty Spaces to Homes."
As this is a new role, and is being recruited alongside the Head of Global Affairs and Advocacy, key responsibilities will include the establishment of a new function at Habitat GB. It involves working closely with colleagues across the Habitat GB organisation and contributing to advocacy efforts across the Habitat network at global and regional levels through engagement, strategy and shared learning. Key responsibilities also include developing communication and advocacy strategies targeting professionals and decision makers in social, environmental and housing sectors, as well as undertaking research and writing policy papers.
Main Responsibilities
1) Research and Analysis:
- Commission and conduct in-depth research into current British housing landscapes and related legislation, assessing the effectiveness of mechanisms for converting unused premises into social housing and its environmental impact.
- Identify legal changes necessary to facilitate such activities and advocate for their implementation.
2) Lead Policy Advocacy Efforts:
- Utilise research findings to develop policy positions and identify priority issues, setting policy goals, and mapping out related advocacy activities.
- Embed critical concepts such as embodied carbon and whole life cycle into policy communications to amplify Habitat GB's messaging.
3) Partnerships and Networks:
- Join and represent Habitat GB at existing coalitions or form new coalitions if necessary with stakeholders in the social, environmental, and housing sectors to advocate for climate and equity-related incentives in national and local legislations, policies, and funding mechanisms.
- Build a network of relationships among key stakeholder groups and individual decision-makers to advance Habitat's policy goals.
- Identify strategic events and ensure speaking roles for Habitat GB.
- Represent Empty Spaces to Homes and Habitat for Humanity’s wider UK programmes for awareness raising, advocacy and other priorities at key meetings and events.
4) Direct Lobbying:
- Cultivate strategic relationships with key decision-makers to further Habitat's policy objectives.
5) Collaboration:
- Develop collaborative partnerships internally with Habitat entities across Europe, aligning with the broader strategic objectives of the Empty Spaces to Homes initiative.
- Support communication efforts to underpin advocacy efforts effectively.
6) Monitoring and Evaluation:
- Work with the Impact Team to provide regular updates on advocacy strategy activities and evaluate their effectiveness.
Person Specification
· Proven experience in professional advocacy to influence key policy positions and decisions, preferably in housing or a related field.
· Track record in delivering targeted advocacy strategies and implementing communication strategies to support advocacy efforts.
· Experience in engaging stakeholders and decision-makers through events, networks, and meetings.
· Experience in community mobilisation or engagement.
· Understanding of housing poverty policies and related social welfare issues in Great Britain, with the ability to advise on effective mechanisms for influence.
· Familiarity with Local Authority Governance and opportunities for policy influence at local and regional levels.
Skills and competencies:
· Proficient in clear and effective written and verbal communication to convey complex policy matters to diverse groups.
· Strong relationship-building skills with government representatives, NGOs, and various stakeholders.
· Strategic thinking abilities and collaborative work approach towards organisational objectives and advocacy approaches.
· Ability to collaborate with diverse teams across multiple locations.
· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.
· Enthusiastic, positive, and proactive with a solution-oriented mindset.
· Demonstrated interest in our work and commitment to continuous learning and development.
· Dedication to contributing to the inclusive, people-positive culture at Habitat.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 12 May 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 20 May 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.