Supporter fundraising administrator jobs

This role can be worked entirely remotely or hybrid from Highcliffe House,York.

In this role you'll play a key part in supporting the Finance team to make sure all of our financial information and processes runs smoothly and are up to date. 

You'll be responsible for liaising with our service delivery staff, performing tasks such as processing invoices and other financial expenditure documents, inputting and updating financial transactions within Quickbooks, and processing all of our fundraising and other income. 

A key part of your role will be ensuring that transactions are recorded accurately in liaison with our services, so you will build good relationships with all the services we provide. 

You will ideally have an accounting qualification at level 3 (e.g. AAT/ACCA) or equivalent education or be qualified by experience. You will have a key eye for detail, and be able to independently manage multiple streams of work. 

Main duties

1. Recording and processing Accounts Payable and Receivable
2. Processing any monies received
3. Reconciling and recording the petty cash system
4. Enabling and assisting the Head of Finance with maintaining accurate financial information
5. Working within York Mind values

Essential Qualifications

AAT level 3 OR 3 years’ experience in similar function OR degree in numerate or business-related subject OR equivalent combination of education and experience

Knowledge, Skills and Experience

• Numerate and able to work with numbers with attention to detail and a high level of accuracy.
• Experience of working in a finance/ accounting environment requiring accuracy and attention to detail
• Experience as a competent, frequent user of MS Excel for finance purposes
• Experience of ability to manage your own workload, working closely with colleagues
• Demonstrates problem-solving skills

Practical Skills 

• Experience in using software packages to an intermediate level: MS Outlook, Word, Excel, PowerPoint, Quickbooks (or similar accounting software or finance system)
• Able/willing to learn to use a range of video conferencing platforms
• Demonstrates ability to juggle a busy workload with competing priorities

Values and Attitudes

• A commitment to the York Mind values
• A commitment to work with the widest range of communities possible to make sure our organisation is representative and inclusive
• Self-awareness of own competencies, practical needs and personal resilience, and willing to seek help with these where necessary

Main Purpose

The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.

The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.

Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.

This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.

Main Duties & Responsiblities

Recruitment, Selection and Induction of Volunteers

• To be the first point of contact for volunteering enquiries and applications.

• Take ownership and responsibility for the coordination of all relevant application, interview, selection and training processes for volunteers, including the processing of DBS checks and associated administration.

• Coordinate the promotion and advertisement of volunteering opportunities, including targeted recruitment campaigns.

• Conduct volunteer interviews, either face-to-face or over the telephone.

• Ensure excellent service is delivered in a timely manner and that processes are efficient and robust.

• Plan and deliver engaging training and development opportunities for volunteers to support them in undertaking their role.

• Represent Aurora Wellbeing to a range of external audiences, building and maintaining effective relationships to raise awareness of volunteering opportunities and support the recruitment of volunteers.

• Attend relevant internal and external events to recruit volunteers and promote the work of Aurora Wellbeing within local communities.

• Work with other teams within Aurora Wellbeing to identify, develop and promote new opportunities for volunteer involvement.

Volunteer Support and Supervision

• To be the central point of contact for all volunteers

• Maintain regular communication with volunteers, providing guidance, support and direction.

• Respond to any day-to-day queries from volunteers, helping to resolve issues encountered by volunteers when undertaking their role and escalating any issues to the Head of Volunteering as appropriate.

• Provide support and supervision for volunteers, through a range of face-to-face, telephone, digital or group activities.

• Provide efficient administrative support to ensure the effective running of all stages of the volunteer journey and lifecycle.

• Promote the active engagement of volunteers

• Support the recognition of the impact volunteers have and value the contributions they make

• Ensure effective communication, engagement and recognition of Aurora Wellbeing volunteers through social media, newsletters, events and other innovative opportunities.

Team Working and Collaboration

• Provide proactive support and guidance to staff on volunteering best practice and the effective management, stewardship, and engagement.

• Act as a source of knowledge on volunteering related matters, providing timely advice in line with policies and procedures.

• Work with colleagues across the organisation to support the rollout of initiatives for volunteer recruitment, retention and engagement as necessary.

Operational

• Maintain accurate volunteer records on our data management systems, ensuring that volunteer information is kept up to date and data is stored and processed in accordance with the General Data Protection Regulations (GDPR), Code of Fundraising Practice.

• Provide volunteer KPI information as required.

• Build and maintain relationships with organisations within the local community to promote the work of Aurora.

Training and Development

• To attend staff development programmes, training courses, and conferences as deemed necessary.

• To attend staff meetings.

• To take responsibility for attendance at mandatory training sessions.

• To undertake professional development/training considered necessary.

• To follow Aurora’s code of practice in matters such as Health and Safety, Safeguarding, Equal Opportunities and Data Protection.

Qualifications & Experience

Required

Qualifications Educated to equivalent GCSE level 4 or above in Maths and English Evidence of training or development relevant to volunteering.

Relevant professional or personal experience of volunteering or working with communities.

Experience of recruiting and supporting others using a formal process.

Experience of using CRM or database systems to input data and maintain accurate records.

Experience of managing own daily workload.

Experience of working collaboratively, both within an organisation and with external stakeholders and partners.

Desirable

Evidence of training or development relevant to volunteering.

Experience of working with or managing volunteers.

Experience of working with vulnerable people or in a confidential, sensitive environment.

Experience of designing, delivering or coordinating the training of others.

Knowledge & Skills

Required

An appreciation of the value of volunteers in an organisation, including their recruitment, diversity, inclusion, support and stewardship.

Empathy with volunteers and an understanding of their needs.

A good understanding of GDPR and the ability to process sensitive/personal information appropriately. 

Able to prioritise a diverse workload and manage competing demands and deadlines.

Excellent administrative skills. 

Good working knowledge of Microsoft Office.

A good knowledge and understanding of safeguarding children and vulnerable adults. 

Desirable

Knowledge and understanding of volunteering best practice and current trends and devleopments.

An understanding of the DIsclosure and Barring Service checks. 

Confident in presenting to a diverse range of audiences of designing, delivering or coordinating the training of others.

Ability to deliver training to small groups (10-15 people).

Person Specification

Required

Motivated, with an enthusiasm for the role.

Warm and empathetic.

Creative, agile and willing to explore new opportunities.

Flexible, positive attitude and ability to work independently.

Desirable

Comfortable with working directly with people effected by cancer and long-term health conditions.

The post-holder may be required to work evenings and weekends. The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder considering service needs.

The closing date for applications is 5pm on the 20th May. Successful short-listed candidates will be invited to interview week commencing 25th May.

The role

You will be responsible for the development and delivery of our Community Services; ensuring they
deliver against our strategic ambitions. Working with our Head of Home and Hospital and Head of
Information and Advice you will also ensure effective integration between service areas, and that our
people are consistently led and managed.

Background to the role

The post has been vacant since October, since then we’ve undertaken a review of our community team
and our current community delivery – it’s important we get these things right if we are to deliver our
ambitious strategy. By the time you begin in role there will be a clear plan for development which you will
lead on delivering.
This is a challenging and rewarding role; you’ll have expertise in the needs of older people as well as
experience of change management and of leading operations. You will be resilient and will have values
which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. You’ll be an active
member of the senior leadership team, collaborating with colleagues on organisational development, and
culture. You'll be a confident networker, initiating and developing external relationships and networks
which will support and enhance our community services offer.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We are looking for people who understand the community we serve and are
therefore specifically looking for applicants who live in and/or have strong connections with
Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of
our senior team in line with our organisational EDI Objectives. For this reason, we are actively
seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian,
and other groups previously labelled as "ethnic minorities" or ‘BAME’)

Intro

Everything we do at Possible is about getting more people involved in the transition to a zero carbon UK, so we know that having a diverse range of experiences and perspectives represented in our staff team makes the organisation stronger and our work more impactful.

We especially encourage applications from people of marginalised backgrounds who are underrepresented in the climate movement—even if you’re not sure whether you tick all the boxes. We expect that there will be areas where some candidates may need to do more upskilling, and we’re committed to providing the training and support the successful candidate might need to feel confident in the role.

About the role 

Do you love the challenge of communicating big issues to diverse audiences? Are you someone who thrives in a varied working environment? Do you want to tackle climate change head on? We should talk!

As our new Communications and Campaigns Officer, you’ll bring your experience in digital communications to contribute towards making Possible’s work relevant, accessible and inspiring to key audiences. You’ll take a proactive approach to increasing and diversifying our audiences and finding new ways to talk about climate change with new people. 

Working across the campaigns and communications teams, you’ll create exciting and engaging content which brings our work to life on digital platforms. You’ll have a good understanding of which platforms, tone and style are best suited to reach which audiences, and an eye for analytics, monitoring and evaluating what works, and adapting accordingly. 

You’ll provide essential, day to day administrative support to our communications and campaigns teams through information sharing, calendar management and document preparation. In our small comms team, there is a lot of crossover between roles, so you will occasionally be asked to pitch into other functions such as web and press. At different times, you’ll provide support to our varied campaigns—from aviation to community energy to traffic reduction to electrical repair—offering you the chance to engage with a lot of different people, in a range of ways.

You’ll be invited to contribute to general marketing, media, outreach, fundraising and campaign strategy. And everyone at Possible helps out in the best ways they are able, by doing things like organising digital birthday cards, taking out the bins or the virtual equivalent, so there’s that too.

We usually work 9.30am-5.30pm but staff can use flexitime to work the hours that work for them depending on the day or request different standard hours.

About us

At Possible, we create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, we face climate dread with a can-do attitude and sense of fun. Whether we’re helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything we do is about inspiring more people to take ambitious climate action. We have a set of values that guide our actions and our organisational culture, daring, joy and community. 

If you are from a marginalised group and/or have a non-traditional work or educational background and would like to discuss the role, or if you have any questions about the job or how we do things at Possible before you apply, email us and we can speak via call or email.

Cydlynydd yr iaith Gymraeg

Mae gennym gyfle cyffrous am Gydlynydd yr iaith Gymraeg i gefnogi ymarferwyr blynyddoedd cynnar, gofal plant a  gwaith chwarae hefo sgiliau'r iaith Gymraeg.

Swydd: Cydlynydd yr iaith Gymraeg

Lleoliad: O Gartref a bydd angen teithio gyda’r swydd

Oriau: Rhan amser, 22.5 awr yr wythnos

Cyflog: £27,500-29,000HLA y flwyddyn

Hyd: Tymor sefydlog hyd at 31 Mawrth 2027 gydag, estyniad posib yn amodol ar gyllid

Budd-daliadau: Yn cynnwys 26 diwrnod tal o wyliau (codi i 30 diwrnod yn unol â hyd wasanaeth ynghyd a 8 g yl banc) , cynllun pensiwn personol, Cynllun arian parod gofal iechyd, cynllun disgownt ar-lein, rhaglen cymorth i weithwyr, ynllun gwobrau Staff, tal salwch  cwmni a phatrwm gweithio hyblyg yn bosib.

Y Rôl

Fel Cydlyndd yr Iaith Gymraeg fyddwch yn chefnogi ymarferwyr y sector blynyddoedd cynnar,  gofal plant a chwarae, gyda’r iaith Gymraeg. Cytunir ar dargedau yn flynyddol rhwng llywodraeth Cymru a phartneriaid elusennol. Fyddwch yn cydlynu’r prosiect Iaith Gymraeg yr elusen, yn annog aelodau i ddysgu'r iaith Gymraeg ar-lein a darparu cefnogaeth barhaus i ymarferwyr i gynyddu eu defnydd or Iaith Gymraeg.

Mae’r prif ddyletswyddau’n cynnwys cefnogi’r sefydliad yn eang a’n cwsmeriaid yn y DU a’n cwsmeriaid rhyngwaladol drwy:

• Sefydlu a rheoli gweithdrefnau a systemau cadarn i gefnogi cydlynu, darparu a monitor prosiect yr iaith Gymraeg
• Nodi lleoliadau a recriwtio ymarferwyr ar gyfer darparu cyrsiau hyfforddi
• Hyrwyddo datblygiad sgiliau Cymraeg drwy roi gwybodaeth am y cwrs hunan-astudio ar-lein, ac annog ymarferwyr i gofrestru ar gyfer yr hyfforddiant
• Rhoi cymorth i ymarferwyr i sicrhau bod dysgu o’r hyfforddiant yn cael ei weithredu yn y gweithle
• Datblygu adnoddau i sicrhau bod hyfforddiant yn dylanwadu ar ymarfer
• Cyflwyno sesiynau rhyngweithiol gydag ymarferwyr a phartneriaid arall
• Casglu data, monitro ac olrhain cynnydd y chyfranogwyr
• Darparu adroddiadau ysgrifenedig yn nodi y cynnydd yn erbyn targedau
• Cynal ymweliadau mewn sefydliadau sydd efo aelodaeth yng Ngogledd Cymru i nodi lleoliadau a allai fod eisiau trosglwyddo i statws dwyieithog neu statws gyfrwng Cymraeg

Amdanoch Chi

I fod yn llwyddiannus yn y rôl bydd angen y sgiliau canlynol arnoch:

• Sgiliau cyfathrebu effeithiol yn rhugl yn y Gymraeg a'r Saesneg
• Gwydodaeth am fudd a gwerth y Gymraeg yn y sector blynyddoedd cynnar
• Profiad o ddefnyddio amrywiaeth o gymwysiadau TGCH gan gynnwys Microsoft Office / Excel
• Sgiliau gweinyddol rhagorol gyda sylw i fanylion
• Gallu meithrin perthnasoedd yn hawdd a chyfathrebu ar bob lefel,  gan gynnwys y gallu i ddefnyddio iaith a sgiliau cyfathrebu eraill y gall plant ifanc iawn eu deall ac gallynt ymwneud a.
• Brwdfrydedd dros y blynyddoedd cynnar, gofal plant a chyfleodd gwaith chwarae
• Y gallu i gwrdd â therfynau amser a blaenoriaeth llwyth gwaith
• Yn weithiwr tîm a rhwydwaithiwr brwdfrydig, hunangymhellol a trefnus
• Y gallu i weithio'n annibynnol a defnyddio eu menter eu hunain
• Y gallu i drefnu a blaenoriaethu gwaith gyda chyn lleied o oruchwyliaeth a phosibl

Er mwyn gyflawni'r rôl hon mae'n rhaid bod gennych y defnydd o'ch trafnidiaeth eich hun a'r gallu i deithio yn ôl yr angen.

I wneud cais, gofynnir i chi gyflwyno eich CV ynghyd â llythyr eglurhaol sy'n manylu ar sut mae eich sgiliau, eich gwybodaeth a'ch profiad yn bodloni gofynion y rôl.

Yngl n â'r Sefydliad

Mae'r sefydliad yn elusen genedlaethol ac yn gymdeithas aelodaeth yn gymdeithasol ar gyfer meithrinfeydd.  Maent yn gweithio mewn partneriaeth a meithrinfeydd, awdurdodau lleol ac ystod o bartneriaid i ddatblygu amgylchedd lle gall dysgu cynnar a gofal ffynnu.

Mae'r sefydliad wedi ymrwymo i bolisi o gyfleoedd cyfartal ac yn mynd ati i wrthwynebu gwahaniaethu mewn cymdeithas.

Efallai y bydd gennych chi brofiad mewn meysydd fel Swyddog Cymorth Cymraeg, Rheolwr Prosiect Siarad Cymraeg, LSA Siarad Cymraeg, Cynorthwyydd Dysgu Cymraeg, Cyfieithydd Cymraeg, Athro'r Gymraeg, etc.

Somewhere in West Africa, a mission worker is sitting with a question about their monthly budget. In South Asia, another is preparing to extend their service and needs to understand what that means financially. Every one of our mission workers, serving in around 25 countries, depends on someone back home who understands their situation, knows their name, and helps them navigate the financial realities of life serving in mission.

We’re looking for someone who brings both financial competence and genuine warmth – someone who can manage budgets and reconciliations with accuracy, but who also understands that behind every spreadsheet is a person serving Jesus by making disciples. You’ll be the consistent, trusted point of contact for workers from the moment they join SIM through to when they return home, and every budget review, fund statement, and financial query in between is a chance to make them feel genuinely cared for.

If that sounds like the kind of work that excites you, then we are looking for someone who has experience in bookkeeping and financial management within a small to medium-sized organisation, and who also has experience in a finance customer services role.

Come and join our Team!

Please submit your application by 5pm on Thursday 14th May 2026.

Interviews will be held on Tuesday 19th May.

Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne

We’re excited to welcome a new Visitor Services Manager at our East Midlands location.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.

Role Overview 

The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.

As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.

A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.

The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.

Key Responsibilities

• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.
• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.

About you

You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.

Skills & Qualifications

• Educated to degree level or equivalent
• Knowledge/experience of customer care and visitor services preferably in a museum context
• Knowledge / experience of managing staff rotas over two sites
• Successful track record in recruiting and developing volunteers
• Knowledge of heritage and interpretation issues
• Experience of managing staff and dealing with customers
• Excellent Communication and interpersonal skills
• Considerable people management and hands-on team leading experience including managing volunteers
• Proven experience of planning operations & staffing in a visitor-based attraction
• Ability to work in partnership with internal and external staff and organisations.
• Experience of managing budgets.
• Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
• Able to creatively & innovatively develop solutions to obstacles and challenges
• Ability to Travel between sites
• Demonstrate an interest and competency in effective museum management.
• The successful candidate will require a DBS check

What We Offer 

We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.

You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.

You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained.   You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users. 

You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice. 

Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team. 

Full Time: 37 hours per week

There will be one regular evening/ week, and occasional other evening and weekend working required. 

Salary: £34,000 inclusive London Weighting

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm

N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.

Deputy Chief Operating Officer

Position: Deputy Chief Operating Officer

Location: London or Bath, with a minimum of 3 days per week in the office

Contract type: Full-time, permanent

Salary range: £55-63,000

Reporting to: Chief Operating Officer

Applications: Please apply here by 25 May

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us.

About the role

This is a rare and exciting opportunity for a highly motivated and experienced individual to play a central role in driving effective, efficient, and impactful global operations at one of the world’s leading environmental and human rights organisations.

As Deputy Chief Operating Officer, you will report directly to the COO and support the smooth, efficient, and ethical running of EJF’s international operations across 16 countries on four continents. You will work at the heart of the organisation, supporting critical priorities such as donor relations, recruitment and retention, financial controls and development, safeguarding, risk and security, cybersecurity, and ensuring the efficient operation of offices around the world.

This is a senior operational role that offers broad responsibilities and meaningful engagement across global teams and strategic priorities. You will be a solutions-focused, highly organised, and values-driven individual who brings experience in HR, finance, and broader operations. This role is ideal for a professional who is committed to EJF’s mission, vision and values, now seeking senior-level responsibility and broad, meaningful engagement across global teams and strategic priorities.

Key responsibilities

1. Finance and Organisational Integrity:

• Work with the finance team to provide time-bound, clear tracking of financial income and expenditure against agreed budgets; insightful financial projections to inform strategic decisions; and recommendations on ethical banking and investment opportunities and changing needs.

• Ensure operational systems work effectively when they interface with finance, including ensuring value for money when undertaking procurements.

• Work closely with the finance team to ensure strong financial controls and systems are in place across the global offices, robust against fraud and error.

2. Human Resources:

• Supporting and enhancing EJF’s HR systems to ensure they are fit for purpose, fair and appropriate across all jurisdictions.

• Coordinating and supporting Managers with effective recruitment processes globally.

• Ensuring managers have the systems and tools they need to induct, manage, and retain staff, including guidance on management, issue escalation, monitoring performance and reviews.

3. IT and Artificial Intelligence:

• Ensuring that the IT, software systems and internal processes that the EJF team depend on are effective, secure and offer value for money.

• Contributing to EJF’s approach to tech and innovation, particularly the effective, ethical use of AI.

4. Fundraising Support and Donor Reporting:

• Support fundraising, including coordinating complex applications and ensuring proposal budgets and other operational information are accurate and consistent.

• Supporting decision-making relating to future fundraising priorities and new income streams.

• Ensuring operational developments are accurately reflected in donor reporting.

5. Safeguarding, Risk and Security:

• Overseeing the implementation of EJF’s safeguarding, cybersecurity and whistleblowing policies and monitoring, ensuring consistency across countries.

• Working with relevant teams, regularly review safety and security protocols in EJF’s global teams, including digital systems and data security.

6. Leadership and Coordination:

• Leading the roll-out and periodic review of improved operational processes and systems across the organisation, ensuring buy-in across teams.

• Providing clear, detailed updates on operational developments to the COO and, where appropriate, to the Senior Management Team and Directors.

• Deputising for the COO when required

• Management of an Operations Officer

Essential skills and experience

• Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.

• Strong administrative and organisational skills.

• Financial literacy and experience working with finance systems, controls and protocols.

• At least five years’ experience in HR, finance, or other relevant operational roles.

• Demonstrated experience managing or supporting recruitment and HR systems.

• Excellent interpersonal and communication skills, with the ability to work effectively across cultures and time zones.

• Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.

• A proactive, solutions-focused mindset, with confidence, taking initiative and improving systems.

• Strong ethical commitment to safeguarding and equality.

• An interest in developing a career in NGO operations, preferably with experience in the sector.

• Ability to work both independently and collaboratively within a fast-paced environment.

• Fluency in English.

Desirable skills and experience

• Degree in a relevant discipline; relevant professional qualifications (e.g. CIPD, accountancy, legal) and additional relevant languages are desirable.

• Experience working in a non-profit, international NGO or other mission-driven organisation.

We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.

What we offer

We offer a rewarding package designed to support your well-being, flexibility, and professional growth:

• 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.

• Private healthcare package.

• Generous pension scheme, with employer contributions increasing over time.

• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).

• Cycle-to-work scheme.

• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

• The chance to contribute to an organisation delivering real-world impact for people and planet.

Application process

To apply, please complete the application form here. This includes:

1. A personal statement outlining your suitability for the role (max 2 pages)

2. Your CV (max 2 pages)

The deadline for applications is 25 May.

Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the United Kingdom.

EJF is an equal opportunity employer, committed to diversity within the workplace.

Our Events & Communications Senior Coordinator role sits across all three of our garden sites, supporting our income generating private venue hire as well as our community facing workshops and event programme. Working closely with all parts of the organisation, this person helps to tell the story of the charity through our social media, website, newsletter and other channels.

Key Details

• Time commitment: 5 days a week (this can be organised flexibly depending on what the event schedule requires, which will include some evening and weekend work). Possibility of four day contract, to be discussed, salary pro-rata.
• Contract: This role is a fixed term maternity cover: August 2026 - September 2027
• Salary: £34,000
• Applications due: 17th May 2026 at 11:59 p.m
• Interviews held 1 or 2 June 2026
• Start date August 2026 ideally

Job Purpose: To promote the New Story Garden, Floating Garden and Paper Garden in King’s Cross and Canada Water as event spaces for private and commercial use. To be responsible for delivering the annual events plan and associated budget in order to generate a profit to be reinvested into our community and youth programmes and build of community gardens. To organise and run events in the spaces and manage a team of people where needed depending on the size of the events. To produce communications and marketing materials for the organisation according to agreed style guides and templates.

Main Duties and Responsibilities

The role has 2 main strands:

1. VENUE HIRE & EVENTS Communicating venue hire and supporting partnerships with corporates and individuals to aid fundraising, and leading on the facilitation of those events
2. COMMUNICATIONS AND CREATIVE CAMPAIGNS Supporting the wider work of the team by communicating our objectives and achievements, maintaining an engaging and imaginative stream of content that allows GG's work to reach new audiences

Development and strategic

• Work with the Global Generation team to deliver communication strategy highlighting the achievements and objectives of the organisation and building our brand
• Contribute to existing vision, business plan and implementation for venue hire and events at Global Generation
• Jointly responsible for ensuring that venue hire and the events programme makes a profit, working towards an agreed target

Events Planning & Delivery

• Develop, promote and deliver a programme of events in our garden sites, emphasising the uniqueness of each site, as well as assist with larger fundraising events
• Customer relations: First point of contact for new bookings and enquiries via phone and email ; Conduct site visits for potential clients
• Financial & event administration: Draw up quotes for hire costs, process and approve invoices & payments, manage events budgets, track spending and income, manage contracting, scheduling, menus, brochures and terms and conditions (parts to be carried out by Office Assistant)

Partnerships and relationships

• Actively maintain relationships and networks with individuals, organisations and developers
• Understand, value and work together with the GG team to ensure that there is a good balance between commercial priorities and community priorities, to avoid clashing with or limiting the use of spaces for educational and community events. Where possible add value by merging commercial and community.

Communications and Creative Campaigns

• Support delivery of existing communications strategy across the organisation, including monthly newsletter, regular social media schedule, practical copyediting, typesetting and design support for annual outputs.
• Create and deliver creative communication materials and publications for use in the media and online that help bring Global Generation’s work to life
• Utilise existing branding guidelines and templates to create consistent social graphics, newsletter headers and venue hire documents

For full list of tasks and responsibilities, see the JD on our website.

Essential Skills and Experience

• Fluent in written and spoken English.
• Proficiency in G-suite and/or Office 365 programmes
• Experience using social media platforms including Facebook, LinkedIn and Instagram (for creating & scheduling content)
• Experience using photo or video editing software, Adobe Suite, Canva or Capcut or other similar software.
• Experience coordinating or planning events or organising space hire.
• Experience managing relationships with internal and external partners and stakeholders
• Experience with Squarespace or other website management software
• Good time management and organisational skills

Organisational Context: Founded in 2004, we grow food, people and community for a fair and just world. Our vision informs our two charitable aims which are the guiding principles for our work:

• To provide opportunities for the direct experience of natural wilderness environments for children, young people and adults
• To support young people to develop their full potential so they are able to contribute positively to society and the environment We operate in the boroughs of Camden, Islington and Southwark and work with people of all ages, particularly children and young people.

Working from educational and bio-diverse garden spaces such as the Story Garden and Floating Garden in King’s Cross and the Paper Garden in Canada Water, we combine activities such as urban food growing, supporting bees, carpentry, cooking, and healthy eating with dialogue, storytelling, creative writing, performance and art, silence and stillness. These practices help us to create the conditions for people to come together in a fuller and more connected sense of who they are and what they are a part of and, from that space, to practically and creatively contribute to ecological and social change. We offer our inner city garden spaces for venue hire and events to raise funds towards our charitable aims. This role is based across our sites - Story Garden and Floating Garden in King’s Cross and Paper Garden in Canada Water. You will work with all members of the team, and most closely with the Head of Fundraising, Joint CEO, Operations Manager and Operations Assistant.

Benefits to working with Global Generation We offer 25 days holiday per year, plus all bank holidays. We aim to create a supportive, creative and rewarding environment for you to work in. All members of staff are part of collaboratively developing how we work as an organisation. We do this through offering staff lunches, weekly team meetings, reflective spaces to learn together, away days and residentials which give us an opportunity to come together to reflect and explore different aspects of our work and collectively contribute towards the vision of the organisation. There are also opportunities for job related training and coaching as part of your own personal development, the opportunity to slow down, plan and reflect during the winter, and the possibility for additional support if the need arises through our Employee Assistance Programme. 

Download full JD and application form through our website.

Job Title: Finance Business Partner

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). The role will also be considered on a fully homeworking basis.

Salary: £47,701.95 per annum plus £3000 London Weighting (which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Fixed Term (until April 2027)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Finance Business Partner on an interim fixed term contract basis during a period of significant change for the charity. 

Refuge is transforming the way it manages its finances, modernising all aspects of financial management across the organisation with the implementation of a new finance system.

We are looking for an experienced Finance Business Partner to cover this Interim Fixed Term Maternity cover contract, you will bring a deep understanding of delivering a modern finance partnering service, ideally in a charity or housing association setting.  As the Finance Business Partner in this very hands-on role, you will manage and carry out all aspects of business partnering, preparation of monthly management information and insights to meet the needs of our colleagues across the organisation.

This is an exciting time to join an organisation which provides crucial services to women and children, helping us build our capabilities and make a significant contribution. This is a fixed term contract role and will allow you to focus on delivering what we need in the short term, whilst putting in the foundations for the next stages of financial transformation.

If you are inspired by our mission and would like to bring your skills and energy to our work, we look forward to receiving your application.

Closing Date: 09:00am 26 May 2026

Interview Date: Week Commencing 8 June 2026