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Greenford, Greater London (Hybrid)
London, Greater London
£31,200 per annum FTE, plus 6% contributory pension scheme
Full-time
Contract (fixed-term, 12 months (maternity cover))
Job description
Anna Freud is seeking a Wellbeing Practitioner to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
You will join a team of 14 professionals who are passionate about making a meaningful impact in the field of clinical services. The Ealing Safe Evolve team offers opportunities to develop practice in a culture of clinical excellence. The service delivers brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches.
The Wellbeing Practitioner role will suit individuals with skills and experience of working directly in schools/community settings and who are passionate about delivering high quality evidence-based intervention on a time-limited basis to young people and their families.
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
As a Wellbeing Practitioner you will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. You will also contribute to workshops, support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement. You will build relationships with peer/senior members of staff, service users, partners, other services, schools, commissioners, as well as other external agencies with families being the main point of contact. You will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.
What you’ll bring
You will hold a recognised qualification and experience of working therapeutically in a core profession of Clinical/Counselling Psychology, Family Therapy or other recognised background in child and adolescent mental health.
Essential skills and experience:
- Experience of working therapeutically, implementing interventions and using routine outcome measures in therapy with children and you people in community or school settings including Looked After Children and young people;
- Experience of working cross-culturally as well as thinking about cultural issues in relation to clinical practice;
- Experience of maintaining appropriate records and have good awareness of confidentiality and current childcare and safeguarding legislation, policy and practice;
- Ability to form good working relationships in a multi-disciplinary setting and work independently where necessary;
- Ability to communicate clearly and effectively about complex issues both verbally and in writing with different stakeholders;
- Ability to manage own workload and prioritise conflicting deadlines;
- Commitment to engage with and use clinical supervision and line management supervision.
This is an exceptional opportunity for a motivated individual to join a high-performing team, and to contribute to impactful research that makes a real difference in the lives of children, young people, and families.
Key details
Hours: full-time (35 hours per week).
Salary: £31,200 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working); working onsite for at least 20% of working hours at Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at Anna Freud (4-8 Rodney Street, London N1 9JH). There will also be some remote working.
Contract type: fixed-term, 12 months (maternity cover).
Next steps
Closing date for applications: midday (12pm), Thursday 26 February 2026. Please note this vacancy will close early once 100 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday 3 March 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person on Friday 6 March 2026.
How to apply: please submit your application online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Organisation
Anna Freud
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Our vision is a world where all children and young people are able to achieve their full potential.
Refreshed on: 18 February 2026
Closing date: 26 February 2026 at 09:00
Job ref: AF/1518
Tags: Mental Health, Psychology / Therapy, Students / School, Wellbeing
The client requests no contact from agencies or media sales.
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South East (Hybrid)
Reading, Berkshire
England, United Kingdom
Starting salary £34,099
Full-time
Permanent
Job description
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
Full training and mentoring will be given and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. If this sounds like something you’re interested in, then apply today!
This is a fantastic hybrid working opportunity with a flexible organisation.
Position: Case-handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £34,099.
Contract: Permanent
Closing Date: 10:00am, 02 March 2026
Interviews: Week commencing 13th April
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
About the Organisation
Join an organisation with a vision where students are always treated fairly and the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Organisation
Posted on: 13 February 2026
Closing date: 02 March 2026 at 10:00
Job ref: 8167
Tags: Administration, Advice / Information, Customer Service, Education
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Oxford, Oxfordshire (Hybrid)
Oxfordshire
London, Greater London
£80,000+ per year
Full-time
Permanent
Job description
Director of Philanthropy
We are seeking a Director of Philanthropy to join Nekton in a pivotal leadership role at a critical moment of organisational growth. You will lead and deliver a global philanthropic fundraising strategy for a pioneering marine science and conservation institute focused on rapidly accelerating the scientific exploration and protection of the ocean.
Position: Director of Philanthropy
Location: Hybrid (Onsite attendance in Oxford or London 2 days a week, with international travel)
Salary: £80,000+
Contract: Permanent
Hours: Full time
Closing Date: 23 February 2026
About the Role
The Director of Philanthropy is a pivotal, high-impact role responsible for co-defining, executing, and managing Nekton's global fundraising strategy, with a notable focus on securing major philanthropic gifts from high-net-worth individuals and foundations.
You will be the engine that drives the financial success of our ambitious scientific and conservation programmes, translating Nekton's vision to explore and protect the ocean into compelling cases for support.
Key areas of responsibility include:
· Strategy & Leadership
· Donor Relations & Management
· Collaboration & Communication
Why This Role Matters
This is a rare opportunity to shape and deliver one of the most ambitious philanthropic agendas in marine science today. As Director of Philanthropy, you will help unlock the resources required to explore the last great frontier on Earth, influence global ocean policy, and leave a lasting legacy for the planet.
If you are motivated by big ideas, long term impact, and the power of philanthropy to drive systemic change, this role offers both scale and purpose.
About You
This role demands an entrepreneurial, strategic, and highly hands on fundraiser with a proven track record of securing very significant gifts. You will be equally comfortable shaping strategy at Board level and personally leading high value donor cultivation, solicitation, and stewardship.
We are looking for someone with experience of:
· Securing significant six and seven-figure philanthropic gifts in a high-profile international organisation.
· Extensive network and demonstrable success in cultivating relationships with global philanthropic foundations, family offices and high-net-worth individuals.
· Articulating complex scientific and conservation initiatives into inspiring donor narratives and stand-out grant applications.
You will be able to undertake international travel to meet with prospects and attend events.
If you have a passion for ocean science, exploration, and conservation, and a deep commitment to Nekton’s mission, then apply today!
About Nekton
Nekton is a pioneering marine science and conservation institute, a charitable foundation committed to rapidly accelerating the scientific exploration and protection of the ocean. Our global programmes combine cutting-edge scientific discovery, inspiring public engagement, and catalysing policy impact.
This role is central to driving the financial ambition of our initiatives, including:
· Ocean Census (Primary Focus): A UN-endorsed, global collaboration to discover ocean life
· First Descent: Expedition-based deep ocean exploration and conservation
· Ocean Rising: Connecting culture and the ocean
· YACHTS for Science: Scientists to sea - matching private vessels with marine research.
· New 5-Year Global Voyage: A major, sustained expedition to explore and protect the ocean globally.
Other roles you may have experience of could include Fundraising, Philanthropy, Fundraiser, Director of Fundraising, Director of Philanthropy, Head of Fundraising, Head of Philanthropy, Major Gifts, Major Donor.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Organisation
Posted on: 10 February 2026
Closing date: 23 February 2026 at 23:30
Job ref: 8154
Tags: Fundraising, International Development, Business Development, Conservation, Environment / Animal, Science, Major Donor
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The Quadrant Business Park, Lancing (On-site)
£11648.00-£20748.00 per year
Contract
Job description
We have an exciting opportunity for two Insurance Apprentices to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex.
Unity is a vibrant insurance broker specialising in Scouts and charity insurance products. With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow.
Job Title: Insurance Apprentice
Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you’re in. These are in line with the National Minimum Wage for Apprentices.
Location: Lancing, West Sussex, BN15 8UW
Contract Type:This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion.
Working Hours: 35 hours a week, 9 am - 5 pm
About The Role:
This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job.
- Earn while you learn – fully funded apprenticeship
- Gain professional recognition
- Improve your on-the-job performance
You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career.
As the Insurance Apprentice, your Key Responsibilities will include:
- Dealing with new business enquiries across different charities and not-for-profit organisations.
- Developing relationships with Scouts, Charities, and Commercial organisations/businesses.
- Attend supervision sessions, team and management meetings as appropriate
- Ensure compliance with the Individual Conduct rules and Conduct policies
What we are looking for in our Insurance Apprentice:
- Minimum two A levels (grade C or above) or equivalent, and willingness to work towards Cert C
- Building strong relationships with clients, insurers and colleagues.
- Ability to work using own initiative and manage tasks effectively
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family-friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday 31st May 2026
Telephone Interviews will be held in the week commencing Monday, 15th June 2026
Interviews will be held in person, week commencing Monday 22nd June 2026
Start Date: September 2026.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Strictly no agencies.
Organisation
Posted on: 05 February 2026
Closing date: 05 March 2026 at 23:59
Job ref: VF1492771TheIA
Tags: Retail / Sales, Customer Service
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