System administrator jobs
Hybrid Working
Permanent, Full Time, 40 hours per week
Salary: £55,000 per annum
We are looking for a self-motivated and results driven Head of Finance and Administration to join World Horse Welfare in a newly created role reporting to the Director of Finance, IT & Administration, line managing three members of the Finance and Administration team.
In this vital role, you will ensure strong financial controls across all areas of the charity, manage income and expenditure, and lead on statutory accounts preparation, payroll, VAT, pensions, and tax compliance. As a key business partner, you will work closely with budget holders of all levels, providing data and analysis on the performance of charity operations, including the four Visitor Centres, to ensure excellent financial foresight and planning, as well as enabling the senior leadership team to make timely strategic decisions. You’ll also oversee governance responsibilities such as annual statutory filings, insurance, fleet management and reporting on the annual carbon footprint.
We are looking for a qualified accountant who has experience of charity finance at a similar level, an in depth understanding of charity VAT and experience running in-house payroll processes. You will have the ability to explain financial information and produce financial reports for a wide variety of audiences. High level of IT skills particularly around data manipulation and Microsoft Excel is essential. As a line manager to three members of staff, you’ll have previous experience in managing a team in a supportive and effective manner. Experience of a retail environment, familiarity with fundraising methods and regulations, and experience of finance system implementation is highly desirable.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, death in service of 4 x annual salary and a minimum of 31 days’ holiday (including bank holidays and mandatory shutdown between Christmas and New Year).
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Closing date for applications: Wednesday 2nd July 2025
The Supporter Services Team Leader will be responsible for promoting and delivering excellent supporter care to existing, potential and previous supporters of Battersea, developing relationships and maximising income for Battersea.
They will be a point of escalation for the supporter services team and will support and develop a team of volunteers. The role will lead on key fundraising products, proactively sharing information with stakeholders.
Objectives
- Provide first line of support to Supporter Services Administrators to ensure donations are processed promptly and efficiently and update the Income Generation database with accurate donation and supporter information
- Prepare and share weekly rota's allocating tasks per day for Supporter Services Administrators
- Ensure that volunteers, who assist the team to handle supporter enquiries, are appropriately recruited, trained and supported
- Decide the workload of the volunteers to get the maximum mutual benefit
- Take the lead on key products working with product owners to ensure the best supporter care
- Review and improve the volunteer team’s outputs for quality and accuracy, suggesting and implementing improvements as necessary
- Act within all relevant legislation and sector best practice, including PCI DSS compliance, the Data Protection Act, Gift Aid rules and regulations and the Institute of Fundraising and Fundraising Regulator codes of conduct
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this key role, you’ll support the smooth running of our charity by providing essential administration across HR, finance, fundraising, and delivery teams. From booking travel and supporting events, to managing policies, payments, and helping our internal systems run efficiently, your work will help our team deliver lasting impact on climate engagement and political advocacy.
You’ll be joining a warm, enthusiastic, and collaborative team, where your contributions are valued and your wellbeing is a priority. We’re committed to supporting our staff with flexibility, autonomy, and development opportunities in a genuinely inclusive environment.
What we offer:
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A permanent, full-time role with flexibility to support your work–life balance.
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Hybrid and flexible working options, including a 9-day fortnight.
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An inclusive culture and supportive team environment.
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Wellbeing support, pension contributions,generous 30 days annual leave plus bank holidays.
This is a great opportunity for someone looking to use their skills in organisation, communication, and systems to support a charity at the heart of climate democracy work. We’d especially love to hear from candidates local to Sheffield and those from underrepresented backgrounds.
To Apply: in the first instance please send your CV detailing your relevant experience and skills
1st stage selected candidates will be asked to complete an application form
CLOSING DATE FOR COMPLETED APPLICATION FORMS 1st July 2025 9am
2nd stage candidates will be asked to attend an online interview and complete a skills test INTERVIEW DATES 10th & 14th July.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Creative Support is a non-profit organisation that provides high quality person centred social care services for people with learning disabilities, mental health and other needs.
An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking Human Resources team to support the delivery of efficient HR services for a Stockport based charity located within just a few minutes’ walk of the train and bus services.
We are looking for an individual who either has experience in an office environment or is looking to start and develop their career in Human Resources in a busy office environment. You will have a good working knowledge of Microsoft Office including Word, Excel and Access. You will be a highly organized individual who is able to work to deadlines and provide excellent customer service.
You must have the ability to work autonomously, manage tight deadlines, maintaining both computerised and manual records including the development and maintenance of Excel spreadsheets and have the ability to work with frequently changing priorities. The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality.
This is an ideal role for graduates who are passionate about working in the not-for-profit sector although any applicants who are looking for their first role within a human resources environment may also apply.
Vacancy Reference Number: 81628
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for all aspects of finance and CRM administrative support for the operational success of the charity and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
We have grown rapidly in the last two years and given the prominence of the Israel/Gaza/Lebanon conflict in our domestic media, we anticipate further growth as the charity becomes more prominent and the needs for essential support become greater. Therefore you will be working in a very busy, high growth environment, managing your time between several different tasks and priorities, which may change frequently. You will need to learn quickly, adapt to changing patterns of work throughout the year and, once trained, be capable of working without close supervision in a small flexible team.
The role will be required to help with regular office duties and finance handling; you will need to be familiar with all aspects of administrative and finance support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
The successful candidate will be office-based in Kenilworth.
Please include a cover letter stating why you are interested in the job and what you can contribute to our charity. Applications without a cover letter are unlikely to be considered. We would welcome phone calls to discuss the role with our Office Manager before applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.
As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.
Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.
PURPOSE OF THE POST
To provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.
GENERAL
- The post holder will embody New Pathways’ ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.
- Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
- Ensure CPD by attending relevant training and workshops as required.
MAIN TASKS AND DUTIES:
- Offer a welcoming and non-judgemental environment to all service users.
- Act as first point of contact with reception duties, including answering telephone enquiries, welcoming clients, dealing with incoming and outgoing mail etc.
- Record initial referral information from clients.
- Liaise with clients, counsellors and volunteers by telephone, Microsoft teams etc.
- Schedule client appointments.
- Co-ordinate counselling timetables.
- Maintain records, both written and computerised.
- Ensure an effective system of communication exists between clients, counsellors and volunteers.
- Word processing of letters, reports and other documents.
- Undertake relevant training, as required.
- General clerical tasks including photocopying, filing, etc.
- Complete routine health& safety checks.
- Order stationery and other supplies.
Benefits of working with New Pathways
- High level of professional and wellbeing support
- Generous pension
- 25 days annual leave plus bank holidays
- Additional 5 days annual leave after 5 years of service
- Additional time off between Christmas and New Year
- An annual Birthday Day
- Flexible working patterns.
- A package of wellbeing support including self-care workshops, flexible lunchtimes, staff recognition schemes etc.
- Access to training, relevant to the role.
- Continuous opportunities for career development
- Access to supervision/mentoring for all staff, as required
- Access to Health Assured 24 hour telephone crisis support
- Access to Health Assured counselling
- Mentor and ‘buddy’ system for all new staff
- Staff ‘Away Days’
- Laptop and mobile phone (where required)
- Organisational sick pay
Additional Information
New Pathways are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers Scotland runs the Carer Positive initiative on behalf of the Scottish Government, which supports private, public and voluntary sector organisations in Scotland to create carer friendly workplaces. We currently have over 290 accredited organisations covering over 516,000 employees in Scotland. Our training and development work offers training in self-advocacy and carers rights to carers, as well as carer awareness training to organisations and groups across Scotland. Our campaign and policy work sees us engage with Scottish Government, Scottish Parliament, Local Authorities, NHS Boards and others to influence public policy and secure change to improve the lives of carers. We also offer a range of online support activity for carers providing information and support.
About the role
Carers Scotland is seeking a Business Support Administrator to assist our work in supporting unpaid carers in employment and employability, as well as provide some admin support to the Carers Scotland team. You should be passionate about supporting unpaid carers.
There will be some travel throughout Scotland and within the UK, involving occasional overnight stays and weekend work.
About you
A confident, self-starter you should have experience of working on programmes and projects, some desk-based research experience, as well the ability to work on your own initiative and be very well organised. A good team player is a must.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 1pm, Friday 11 July.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Property Manager & Estate Administrator
We are seeking a Property Manager & Estate Administrator to work with an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.
Position: Property Manager & Estate Administrator
Location: Quenington, Gloucestershire, with occasional scope for hybrid working.
Salary: £29,000 - £33,000 per annum
Contract: Permanent, full time (35 hours per week)
Closing Date: Sunday 22 June 2025 at 23:59
Interviews: w/c Monday 30 June 2025 and w/c Monday 7 July 2025
About the role:
As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. Reporting directly to the Head of Estate Management, you will oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. This important role ensures operational efficiency within the portfolio, fostering positive tenant relationships, while contributing directly to the Trust's charitable work.
Your responsibilities will span both operational delivery and administrative support, ensuring estates run smoothly, remain compliant, and continue to deliver high-quality living standards for tenants.
Working closely with both the Property and Finance teams, you will:
- Conduct annual residential property inspections and rent reviews
- Ensure properties meet all regulatory requirements, including EICRs, gas safety checks, and EPCs
- Manage tenant communications, debt levels, and minimise void periods
- Coordinate planned and emergency repairs and maintenance within budget
- Prepare and negotiate tenancy agreements and manage deposit processes
- Maintain accurate property and compliance records using our property management system
- Draft essential documents and liaise with solicitors where needed
- Gather and record property data such as meter readings and council tax details
- Process invoices, purchase orders, and support accurate financial reporting
- Use mapping tools such as Pear GIS to create property plans
This is a varied and rewarding role offering the opportunity to make a tangible impact on property performance, tenant satisfaction, and community wellbeing.
About you:
You will be a proactive and experienced property professional with a strong background in lettings, property management, and estate administration. Organised, detail-oriented, and results-driven, you will bring a professional and personable approach to managing tenant and contractor relationships, ensuring both compliance and high service standards.
You will need:
- Proven experience in property management, lettings, or estate administration
- Strong understanding of property laws and tenancy regulations, ideally within rural or residential estates
- Excellent written and verbal communication skills, with the ability to communicate clearly and diplomatically
- Confidence using Microsoft Office and property management systems such as Landmark
- A high level of accuracy, attention to detail, and the ability to multitask and manage competing priorities
- A collaborative and team-oriented approach, with strong interpersonal and negotiation skills
- Practical problem-solving abilities and a calm, solutions-focused mind-set
- A commitment to confidentiality, discretion, and professional integrity
Ideally, you will also have a professional qualification or relevant training in property or tenancy management, and a sound understanding of evolving property legislation.
About the organisation:
The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.
They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.
Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.
Other roles you may have experience of could include: Estate Manager, Property and Tenancy Manager, Housing and Property Coordinator, Property Manager, Estate and Facilities Officer, Asset and Property Management Officer, Property Compliance Coordinator, Housing and Estate Manager, Residential Portfolio Manager, Estate Operations Coordinator, Property Services Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We require a highly motivated Qualifications Administrator to work within our vibrant Training Academy in Stockport Town Centre. Creative Academy is an Investors in People Platinum standard department. You will have excellent customer care skills, good communication skills, interpersonal, organisational and IT skills, and must be able to work both autonomously and as part of a team. The role will be to support the recording and development of staff learning and skills in health and social care.
Creative Support is a national not-for-profit organisation proving support to individuals with a range of care and support needs. We are committed to providing high quality learning and development opportunities to our workforce, enabling independence, wellbeing and social inclusion of the people we support.
Vacancy Reference Number: 82683
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Be the heartbeat of a vibrant LGBTQ+ mental health charity. Join MindOut as our Administration Assistant and make a real difference every day.
Are you a highly organised, proactive person who thrives in a busy, purpose-driven environment? MindOut is looking for an Administration Assistant to support our dedicated team in Brighton. This is more than just an admin role — you’ll be the first point of contact for many of our service users, volunteers, and partners, helping to keep our operations running smoothly and compassionately.
You’ll play a key role in:
- Supporting recruitment, training, and onboarding of staff and volunteers
- Managing databases, reports, and internal systems
- Helping to shape our communications through newsletters, social media, and events
- Supporting with tasks relating to finances and accounting
- Operational office support
- Supporting with events and engagement activities
- Contributing to a workplace that values inclusion, mental health awareness, and LGBTQ+ empowerment
We offer:
- A full-time role (35 hours/week) based in Brighton with hybrid working options
- A salary of £23,000 FTE
- A supportive, inclusive team culture where your voice matters
If you’re passionate about LGBTQ+ rights, mental health, and making a tangible impact through your organisational skills, we’d love to hear from you.
We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued.
Employee Benefits include:
- 29 days annual leave + Bank Holiday
- One day off for your birthday each year
- Flexible working
- Hybrid working
- Access to our EAP (Employee Assistance Programme)
- Up to 5% employer contribution towards your pension
Please ensure you submit a cover letter with your CV (maximum two pages each) referencing your skills & experience with regard to our core purpose and person specification outlined in the job description.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
BAPM Team Administrator
£26,372 pa pro rata plus excellent benefits
Home-based or London WC1 if preferred
35 (or 28) hours per week
Fixed-term contract for one year, with likelihood of extension
The Team Administrator for the British Association of Perinatal Medicine (BAPM), is a varied and vital role in which you will provide administrative support for the Association’s activities, such as supporting the working and steering groups, minute taking, managing the application process, adding events to our website and sending email newsletters.
As Team Administrator for the BAPM, you will manage the administration for the BAPM endorsement process and run the administration for the student essay competition and the BAPM Awards.
Reporting to the BAPM Chief Executive, you will work as part of a team of five staff members, therefore flexibility of duties and roles will be required. As a crucial member of a small team, it is essential for you to develop and maintain an understanding of perinatal issues in order to appreciate the wider impact of BAPM’s work. Ideally the role is for 35 hours per week but 28 hours per week can be offered for the right candidate.
Educated to a good standard, you should have substantial experience of providing administrative support to a busy team and be capable of prioritising competing demands and delivering to deadlines. With experience of organising online meetings and taking notes, ideally you will have a background in using online forms to collect and present data and be adept at managing a shared email inbox, running webinars and updating websites using a content management system.
An excellent team player with outstanding organisational, communication and customer service skills, you should be self-motivated and have the ability to act in a professional manner and manage sensitive and confidential information.
The ability to undertake occasional travel for BAPM meetings and conferences would be desirable.
The role is home-based with the option of London desk space working if preferred.
The British Association of Perinatal Medicine (BAPM) is a professional association and charity established to improve the standard of perinatal care in the UK. Our members are neonatologists, obstetricians, nurses, midwives and other health professionals who work in practice, teaching and research into all aspects of perinatal medicine. BAPM is a specialty group of the Royal College of Paediatrics and Child Health (RCPCH).
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 22 June 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
As a key point of contact for incoming enquiries, you proactively connect with schools and community groups, working closely with the Visitor Experience Manager and the Marketing and Communications Manager to promote our Trinity site and grow our core business. Your outreach and relationship-building efforts play a vital role in driving interest, bookings, and long-term partnerships. You also oversee the Communicator engagement calendar, coordinating rota assignments in close collaboration with the Engagement and Logistics Lead. To help enrich our programme of activities, you maintain the volunteer contact list and schedule, ensuring clear communication and timely reminders ahead of each engagement. Beyond sales and delivery coordination, you provide essential support to our Communicators by sourcing materials and ensuring our workshop and show kit boxes are well-stocked and ready for action. Your role is essential to keeping CSC running smoothly and ensuring our visitors have the best possible experience.
The IT Systems & Security Manager will play a pivotal role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives.
This role will be responsible for ensuring that all IT services are successfully delivered across the charity by defining, creating and maintaining the IT environment including; the management of all technical systems, system upgrades, interfaces and customisations, infrastructure, applications, security and IT governance. In addition, this role will identify opportunities to ensure the technology, systems and tools used are fully integrated and embedded throughout the charity, with a view to maximising performance, optimising efficiency and creating a sustainable platform for future growth.
Main duties and responsibilities of the role:
Final point of escalation, extensive troubleshooting, provide guidance to IT Team
· Complete comprehensive troubleshooting of escalated tickets raised with the IT Department
· Document troubleshooting steps and progress and/or call closure details within the ticketing system
· Feedback to wider team on ticket trends or common issues occurring including potential security threats
· Line management of Systems Administrator
Administer ARUK Network
· Manage Day to day interactions with Manage Network MSP
· Management, administration and monitoring of ARUK Virtual IT environment
· Management, administration of Azure tenancy and Office 365
· Management, administration and monitoring of backups
· Provide support and guidance to Systems Administrator
Working on IT Projects
· Working on projects of differing complexity, from initial requirement gathering, planning, implementation, rollout and testing
· Provide regular feedback on project progress to stakeholders and Head of IT
· Assist Systems Administrator in their project work and complete any delegated tasks
Security
· Keep up to date with IT industry development and current security developments
· Manage day to day interaction with outsources Security Operations as a Service MSP
· Work with MSP to make recommendations to IT Management to improve security posture
What we are looking for:
· Relevant formal qualifications or relevant experience
· Extensive Knowledge and proven experience of managing the following - Windows operating systems, Microsoft SQL server, Microsoft Office 365, Microsoft Server, IT support principles, Active Directory, Microsoft Entra, Mobile Device Management, Networks, System storage, IT documentation
· Extensive knowledge and awareness of: IT Security best practices, IT security solutions, IT security threats
· Exemplary leadership skills with both practical and short/long term strategic vision; ability to build relationships and inspire confidence and respect at all levels; strong team player
· Excellent communicator – able to build rapport and demonstrate strong influencing, negotiation skills and decision-making skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn
· Ability to explain complex IT information to all stakeholders
· Demonstrates and encourages ownership and responsibility; drive/motivation - has a “can-do” attitude and is committed to delivering results and strives for continuous improvement
· A good blend of strategic and analytical thinking; innovative personality; able to see the bigger picture and set future direction
· Strong ethical standards and a high level of personal integrity
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd June 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via the website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Are you highly organised, tech-savvy, and great with people? Do you enjoy being at the centre of smooth-running meetings, events, and IT systems? If so, we’d love to hear from you.
The Nuffield Foundation is looking for an AV and Information Systems Coordinator to take a lead role in managing our AV meeting and events environment and providing vital first-line systems support.
In this role you’ll work closely with the colleagues across the Foundation to ensure the seamless delivery of hybrid, online, and in-person events. You will also support the wider Information Systems team (and work with an outsourced IT provider) to manage and improve key systems like Office 365 and SAP Concur, while assisting with user support and project coordination.
We're seeking someone with excellent organisational and communication skills, strong IT literacy, and a proactive, calm approach to problem-solving. Experience with AV systems or IT support is desirable, with a willingness to learn being of most importance.
This is a fantastic opportunity to contribute to a mission-driven organisation committed to improving social well-being.
Please note that due to the nature of this role we require candidates to be able to work from our offices in Farringdon – home working will only be on an occasional/ad hoc basis.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.
We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
The closing date for applications is 09:30am (BST) on Tuesday 1st July 2025, with interviews expected to take place on 16th July 2025.
We are committed to inclusive working practices and during the application process we commit to:
- As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
- making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
- paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
- 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
- A salary exchange pension scheme that offers employer contributions of up to 11%.
- Life assurance scheme.
- Family leave policies that provide an enhanced level of pay.
- Cycle to work scheme and loans towards season tickets.
- Frequent opportunities for learning and development (including reading/development days and options for coaching and mentoring)
- Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
- Staff peer groups and social networks.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
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