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Service Manager
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Job Title: Service Manager
Location: Bermondsey, near Surrey Quays station. This location has step free and lift access. Work from home can be flexible upon prior agreement with Head of Service (Line Manager)
Salary: £41,600
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.
About the Role
We're seeking a Service Manager to lead our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team will identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.
As a Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will drive service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting. You will ensure all aspects of the service run smoothly and in collaboration with our internal teams and external partners. We're looking for someone who is solution focused, and has a real passion to create a safe space where individuals can thrive to meet personal outcomes.
Some Key Responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team, as well as provide proactive solutions to challenges. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Individual Giving Officer with Individual Giving or project management experience to join our Individual Giving, Legacies and E-commerce Team.
Working within the Individual Giving, Legacies and E-commerce Team, you’ll have a varied role managing and supporting the delivery of fundraising appeals which will recruit, retain and develop supporters across our acquisition and retention programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, face-to-face fundraising, Payroll Giving and telemarketing.
This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
As part of the ambitious Individual Giving, Legacies and E-Commerce Team you will:
- Work with the Individual Giving Manager (Loyalty) to develop and implement Individual Giving campaigns
- Support development within the team by researching and implementing innovative campaigns, testing and rolling out successful areas
- Work with suppliers to ensure the smooth running of campaigns and maximum impact from the relationship with them.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven experience of managing successful Individual Giving or similar campaigns across all channels, including print and digital
- Experience of project management and reporting
- Experience of managing external agencies and suppliers
- Experience of implementing marketing plans
- Experience of budgeting and forecasting
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
We're looking for a kind, empathetic and resilient Female Refuge Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Director of Retail
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We are seeking an outstanding Director of Retail to lead one of Sense’s most significant income-generating operations. This is a critical executive leadership role, responsible for the strategic direction, performance, and future resilience of 108 charity shops, employing over 300 staff and generating £15m annual turnover.
Reporting directly to the Chief Finance & Commercial Officer, you will lead a national retail team and play a pivotal role in ensuring Sense’s long-term financial sustainability. You will drive innovation, commercial excellence, and operational effectiveness - building a modern, resilient retail model that supports Sense’s mission and responds to a fast-changing retail landscape.
This is a hybrid role, working between home and our site in Crayford. There will also be regular travel to our charity shops across the UK.
Key Objectives
- Develop and deliver a national retail strategy that drives sustainable income growth across physical shops and e-commerce.
- Lead digital and operational innovation to improve efficiency, enhance customer experience, and maximise profitability.
- Build strong strategic partnerships to extend reach, visibility, and income.
- Champion sector-leading retail practice, ensuring Sense remains competitive, agile, and future-focused.
Key Responsibilities
- Provide inspirational leadership to a high-performing national retail team of staff and volunteers, fostering a culture of accountability, collaboration, and continuous improvement.
- Drive retail performance using data-led insights to identify opportunities, manage risk, and deliver results.
- Strengthen and diversify income streams, including expanding and optimising e-commerce.
- Lead financial planning and performance management, ensuring delivery of income targets and strong return on investment.
- Optimise the retail property portfolio to ensure value for money, profitability, and estate sustainability.
- Lead scenario planning and build operational resilience to respond effectively to market changes.
- Ensure robust governance, compliance, and risk management across all retail operations.
- Strengthen community engagement and deliver a consistent, high-quality customer experience across all retail locations.
- Represent Sense Retail externally, building influence with sector bodies, partners, and stakeholders.
- Embed sustainability and social responsibility into retail practices, supporting Sense’s commitment to addressing the climate crisis.
About You
You will be a strategic, values-driven retail leader with the credibility and experience to operate at executive level.
You will bring:
- Proven success in a senior retail leadership role within a large multi-site charity, public sector body, or comparable organisation.
- A strong track record of driving income growth, innovation, and transformation.
- Experience leading large, geographically dispersed teams through change.
- Deep knowledge of charity retail governance, regulation, and best practice.
- Strong financial acumen, with experience managing significant budgets and using performance analytics to inform decisions.
- Excellent communication and stakeholder management skills, including experience presenting to executive teams and boards.
- A clear commitment to equity, inclusion, and the rights of disabled people.
- Resilience, adaptability, and the ability to lead calmly and confidently in a complex environment.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.
JOB TITLE:Regional Assistance Dog Instructor Scotland
LOCATION:Scotland (Central belt, between Glasgow and Edinburgh)
SALARY:£24K - £29K per annum, depending on experience
JOB TYPE: Part time and full time hours considered, with occasional evening and weekend work required
REPORTS TO: Instructor Manager
The Job
We are looking for a passionate and driven person who ideally has previous experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. It is also will include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing in the central belt of Scotland, between Glasgow and Edinburgh.
Duties that encompass the role of an Instructor include:
- Be the first point of contact for the allocated partnerships in your area, covering all areas of Scotland. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.
- Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets.
- To also carry out support visits and home interviews for applicants and clients that have been allocated to you.
- Regularly monitor progress of the puppies and partnerships in training in your area and provide detailed, evidenced feedback to Instructor Manager and Head of Assistance Dog Programme.
- To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.
- Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pre training, placement training and aftercare visits.
- Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this
- standard throughout the life of the partnership.
- To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.
Responsibilities
- To escalate issues and problems to the Instructor Manager as appropriate.
- To assist the Dog Supply Team with carrying out scent assessments on any MDD dogs in socialising as and when required with the support of the Instructor Manager and rest of the Instructing Team.
- To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
- Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
- Assess the individuals preferred learning style and amending as relevant to aid a client.
- To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for eg public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
- To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
- To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
- To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
- To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Instructor Manager and Assistance Dog Programme Manager if there are any concerns that the accreditation cannot be achieved.
- To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards. This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
- To deliver handling days as part of an applicant’s pre training to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
- To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
- To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
- To provide local support to the growing puppy socialisation scheme, based in and around Perth.
- To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
- To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public. This will include on-going research and development of the project.
- To liaise with and provide support for Volunteers who may operate as part of the aftercare programme provided by the charity.
- To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
- Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.
Other
- Share best practice with colleagues across the charity.
- Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Excellent interpersonal and communication skills
- High level of preparation, organisational and co-ordination skills
- Strong and clear teaching and instructing skills
- Experience of running puppy classes and carrying out public access training and recall sessions
- High level of self – motivation and planning
- Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
- Happy to travel alone within the UK to visit any clients as necessary.
- Happy to be on call at all times for partnerships as and when required.
- Happy to stay away from home and stay in local hotel when the client’s location is too far from your home to travel back.
- Happy and able to have Medical Alert Assistance Dogs in training to reside in their home.
- Good team worker, but equally able to work alone.
- Positive, empathetic and calm attitude
- Able to embrace a constantly evolving organisation
- Flexible
KNOWLEDGE & EXPERIENCE
Essential
- Previous Assistance Dog Instructing or Dog Training with puppy socialisers experience
- Knowledge of AD(UK) and ADI regulations
- Law in relation to dogs.
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.
- Dog and human psychology.
- Proven evidence and experience of dog handling and training skills
- Previous experience of teaching and instructing
- Sound dog training and dog behaviour knowledge
- IT literacy and report writing skills
- Experience of using Microsoft based programs such as Outlook, Word,
- Excel, Internet Explorer and Power Point, teams, zoom and Microsoft
- Share point for data etc
- Full UK driving licence
- Pass a DBS (CRB) check due to regular contact with children
Preferable
- Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating.
- Previous knowledge of odour/scent training.
PERSONAL ATTRIBUTES
- Excellent interpersonal and communication skills
- High level of preparation, organisational and co-ordination skills
- Strong and clear teaching and instructing skills
- High level of self – motivation and planning
- Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
- Happy to travel alone within the UK to visit any clients as necessary.
- Happy to be on call at all times for partnerships as and when required – to include outside standard working hours.
- Able and willing to stay away from home and stay in local hotel when the client’s location is too far from the Centre to travel back.
- If able, possibility of having Medical Alert Assistance Dogs in training to reside in their home through the 6 – 8 week training phase.
- Good team worker, but equally able to work alone.
- Positive, empathetic and calm attitude
- Able to embrace a constantly evolving organisation
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends
- Be willing to travel to the Centre based near Milton Keynes
The client requests no contact from agencies or media sales.
This role manages the BSI’s Clinical Immunology Professional Network, and drives partnerships to secure funding and support. You will also lead the BSI’s work on vaccines, aiming to accelerate the development and deployment of effective and affordable vaccines that deliver patient benefit.
This is a highly visible role requiring extensive engagement with partner organisations including the NHS, charities, funders, government bodies and industry, alongside a strong understanding of the relevant policy landscape. Acting as a primary interface with clinical and research communities, funders and other key stakeholders, you will also secure external funding to support project delivery. Excellent communication and interpersonal skills are essential to build strong relationships and successfully deliver projects both within and beyond the BSI.
This is an excellent opportunity to join an ambitious and innovative science and health membership organisation, delivering impactful projects, and building important partnerships in the dynamic field of clinical research.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day at Brent Carers Centre
At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.
Join our team and be part of a warm, inclusive workforce where compassion meets action.
The role of advice, information and advice worker for the adults team contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.
Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.
About Brent Carers Centre
· We’re a trusted local charity supporting thousands of unpaid carers across Brent.
- Our services range from advice and advocacy to support groups and activities.
- We work closely with health, social care, and community partners to ensure carers are recognised and supported.
- Our team is passionate, diverse, and committed to making Brent a better place for carers.
The Role
- Delivering high-quality support to carers, helping them navigate services and access the help they need.
- Build strong relationships with carers, professionals, and community organisations.
- Contribute to projects that raise awareness of carers’ needs and champion their rights.
- Work collaboratively with colleagues in a supportive, values-driven environment.
What We’re Looking For
- A passion for making a difference in people’s lives.
- Strong communication and interpersonal skills.
- Ability to work flexibly and adapt to changing needs.
- Previous experience giving benefits advice and information.
- Experience in health, social care, or community work (desirable but not essential).
What We Offer
- Professional growth: Training, mentoring, and opportunities to develop your career.
- Inclusive culture: A diverse team where everyone’s voice is valued.
- Impact: The chance to see the difference your work makes every day.
How to Apply
If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please complete our application form, submit your c.v a long with a cover letter setting out how you meet the person specification.
Complete application form, submit C.V and Cover letter setting out how you meet the person specification in the job description
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.
£29,209.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation for individual with significant offending histories and complex mental health needs.
You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System.
This is a 3 months Fixed term contract with possibility for extension
The working pattern for this role is as follows:
Week 1: M0 T8 W8 T8 F8 S0 S0
Week 2: M8 T8 W8 T8 F0 S8 S8
Week 3: M0 T8 W8 T8 F8 S0 S0
Week 4: M8 T8 W8 T8 F0 S8 S8
What you'll do:
1. Keyworking, Support Planning & Recovery
* Hold a keyworking caseload (typically 4-6 customers), meeting each customer regularly for structured keywork sessions focused on mental health, risk, daily living skills and recovery goals.
* Complete and regularly review support plans, risk management plans and crisis plans with customers and the wider team, ensuring they are meaningful, co-produced and linked to clear, achievable outcomes.
* Use a psychologically- and trauma-informed approach to explore behaviour, triggers and patterns, and support customers to understand their own risks and responsibility.
* Ensure customer paperwork (e.g. support plans, risk assessments, reviews and keywork notes) is completed to a high standard and within required timescales, recorded on relevant systems and shared appropriately with the team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Experience & Knowledge
* NVQ Level 2/3 or equivalent
* Experience of working with people with significant mental health needs, ideally in forensic or criminal justice settings (secure services, probation, prison, step-down or similar).
* Understanding of recovery-oriented practice and trauma-informed approaches in mental health.
* Awareness of risk assessment and risk management processes in forensic mental health (e.g. working with index offences, relapse indicators, safeguarding, conditions of discharge or licence).
* Experience of keyworking or case management, including multi-agency liaison and report writing.
* Comfortable working in a structured environment with policies, procedures and clear documentation standards, while remaining flexible and responsive to individual need.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
.Please see our website for full Job Description
We're looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation and Learning Officer
These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.
Position: Monitoring, Evaluation and Learning (MEL) Officer
Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday
Salary: £31,428 per annum
Contract: fixed-term contract starting as soon as possible, until 9th April 2027
Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Dates: 4th & 5th February 2026.
About the Role
As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.
Your principal duties and responsibilities will include
- Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
- Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
- Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
- Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
- Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
- Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
- Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.
About You
We are looking for someone who is educated to degree level or has the equivalent in experience.
You will also have:
- Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
- Significant knowledge or experience of conducting quantitative and qualitative data analysis.
- Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
- A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
- Competent IT skills, including MS Office
- Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.
The Role
The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.
You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.
Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.
What You’ll Do
You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:
- Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
- Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
- Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
- Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
- Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
- Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
- Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.
About You
You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.
You are:
- Confident leading statutory reporting, audit and tax compliance.
- Experienced in improving systems and processes, including through technology and automation.
- A collaborative leader who values developing people and building strong relationships.
- Motivated by purpose, with a desire to use your skills to support a mission that matters.
Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.
Why Join MSF UK?
You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.
If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting:week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Advisor
We have an exciting opportunity for a Learning and Development Advisor to join the Witness Service Learning and Development team working from home, 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 6513 Learning and Development Advisor
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £29,413.74 per annum
Closing Date: 12th January 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within the Witness Service delivered by the charity. As the face of learning and development for the Witness Service within the organisation, you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.
You will;
- Deliver and design face to face and virtual training for our volunteers, staff and partners. There is an expectation that you will deliver 4 days per week, with 1 days administration work and time allocated for design projects.
- Work with Subject Matter Experts and senior staff both within Victim Support and external stakeholders on learning projects relevant to the Witness Service.
- Create accurate delegate reports and take appropriate action to address any identified under-performance.
- Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.
You will need to work flexibly as required and whilst the role is home-based there will be a requirement for moderate travel throughout England and Wales.
About You
We are looking for someone with experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise. You will need to know how to plan and evaluate outcomes and have experience of delivering soft skills training and experiential learning activities
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Learning, Learning and Development, L&D, Training and Development, Learning Officer, Learning and Development Officer, L&D Officer, Training and Development Officer, HR, Human Resources, Personnel, People. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
The Web and Email Manager will lead our digital presence across web, email, SEO, and paid search, crafting engaging campaigns that resonate with 18-24 year olds and inspire them to take action.
This is your chance to make a real impact, using cutting-edge digital strategies to ensure early detection of breast cancer becomes the norm, not the exception. You'll collaborate with a passionate team, manage exciting projects, and know that every click, every email, and every campaign you create could genuinely save a life.
You’ll sit within the Marketing department, report to the Head of Content, and line manage the Digital Marketing Executive. You’ll work closely with the Digital Fundraising Manager, Social Media Manager, Content Manager, and Marketing Manager.
Duties & Responsibilities
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Develop, implement and optimise innovative multi-channel digital strategies (across website, paid search, SEO, and email) that drive online visibility and performance.
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Manage the implementation of these strategies across our main digital channels, making sure all user journeys are integrated, effective, and aligned with CoppaFeel!’s objectives.
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Manage the relationship with our external web agency, and oversee the development and maintenance of the website and Self-Checkout tool, in collaboration with the Education team.
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Lead on our Paid Search and SEO strategy, including managing the relationship with our media agency, making recommendations for keyword changes and improvements, and reporting on our rank positioning and strategies for improvement.
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Lead on our website maintenance, with support of our external web agency, ensuring that the website is secure and remains live.
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Manage the organisation’s digital marketing budget, ensuring this is appropriately applied
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Line manage the Digital Marketing Executive, responsible for their development and impact.
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Develop and deliver engaging email campaigns, including automated workflows and well-designed email templates, to drive audience engagement and conversion.
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Create and optimise landing pages and new web content, informed by SEO research and best practices, to enhance visibility, user experience, and performance across digital channels.
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Develop and deliver engaging acquisition campaigns to grow our audience.
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Make sure web and email content adheres to brand guidelines and tone of voice.
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Produce rigorous monthly reporting of digital channels, identifying learnings and recommendations to implement to constantly evolve and optimise channels (including The Self-Checkout tool).
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Lead on accessibility of the website and The Self-Checkout tool.
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Act as the Marketing team’s lead for the CRM (Beacon), optimising how it connects with the website and email systems to enhance audience segmentation, personalisation, and campaign performance.
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Work collaboratively with the Social Media Manager, Content Manager, Senior Events Manager and Marketing Manager to create a holistic marketing activity calendar.
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Support on wider organisational projects to make digital activities as efficient as possible.
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Stay informed of market leading innovations and AI to ensure our work is forward thinking.
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Ensure rigorous reporting and analysis of digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.
Skills, Experience and Qualifications
Essential
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Minimum 3 years experience working in a marketing/brand communications role.
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Demonstrable experience of implementing digital marketing strategies.
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An understanding of CoppaFeel!’s 18-24 year old target audience and digital platforms to reach them.
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Excellent understanding of the ever changing digital landscape, and how tools/AI can help enhance our work.
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Clear understanding of audience insight, including experience targeting and tailoring campaigns and communications to CoppaFeel!’s 18-24 year old target audience.
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Knowledge of WordPress (or other CMS), Canva, MailChimp, and other relevant digital marketing tools.
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Experience of creating compelling digital content.
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Adept at project management and working to campaign timelines and budgets.
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Agency and budget management experience.
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Experienced in tracking and reporting on campaign success against KPIs and ROI.
Desirable
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Knowledge of the challenges / limitations of working in the charity sector.
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Experience of working for a youth focused brand or charity.
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Understanding of health comms for young audiences.
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Understanding of fundraising, education and healthcare professional audiences.
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Application information
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Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.
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CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
This is a 1 year fixed term contract, with the potential to become permanent.
We have a new and exciting opportunity for an experienced Senior IT Infrastructure Engineer to join the Connexional Team.
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church.
We are looking for someone who will be responsible for supporting the delivery of the core operational IT infrastructure, underpinning all services both internally and externally in a responsive and customer-focused manner.
You will advise members of the team on matters related to IT and resolve second and third-line tickets in line with the service level agreement. Assist with the maintenance, continuous improvement and administration of the team’s growing IT infrastructure. Deploy and maintain laptop, desktop and tablet security to ensure that IT service users can enjoy a safe and secure IT environment. Perform proactive maintenance of the infrastructure environment as required. Work to tight deadlines and provide high levels of technical support and compliance.
Working alongside colleagues within the Infrastructure team, you will provide support services to approximately 250 office-based and remote users within the organisation.
About You
- Proven experience supporting enterprise infrastructure platforms and software, including but not limited to: Windows Server, Active Directory, Windows 11, Office 365 and MS 365, Backup, Monitoring/SNMP, SMTP/Exchange, Web Server/IIS, Dell Servers and storage, Printers/Papercut,
- Experience in server administration, database administration and application support.
- Experienced in IT support services and ticketing, as well as laptop and mobile phone support and networking configuration.
- Excellent communicator with the ability to communicate technical issues to all levels
- Advanced problem-solving and troubleshooting skills
- Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done
- Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing systems working to prioritise.
- Flexible and adaptable to changing priorities.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 16 Jan 2026
Shortlisting date: 23 Jan 2026
Interview (in person) date: 30 Jan 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new and exciting opportunity has arisen for a Digital Marketing Officer (0.6 FTE / 22.5hrs per week) with strong digital marketing skills and passion for engaging content.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications, content and marketing, you will deliver paid and organic social media campaigns - creating strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content and email marketing.
We are looking for someone with solid marketing and copywriting skills, a focus on using data to find out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote, hybrid and flexible working. This role will include occasional UK travel.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.