15 User experience officer jobs in Glasgow

Remote/London (must be able to attend the London office at least twice per month if remote working)

Permanent | Part-time (4 days / 28 hours per week)

£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits

Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.

You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.

Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.

This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.

What we are looking for

We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.

You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.

You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

How to apply

For more information and to apply, please visit our careers portal.

Closing date: 9.00am on Monday, 19 October 2026.

Interview date: w/c Monday 2 November 2026 (held virtually).

There may be a task that will be needed to be completed as part of the interview process.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK. 

Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.

We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
 

Purpose of Job
 

• Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.

• Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.

• Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.

• Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.

• Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.

•  Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.

• The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead. 

Main Responsibilities
 

Strategic Leadership and Function Management
 

·   Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.

·   Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.

·   Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.

·   Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.

·   Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.

·   Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.

·   Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.

·      Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.

Data Infrastructure, Services, and Innovation
 

·    Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.

·    Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.

·    Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.

·    Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.

Governance, Risk and Project Delivery
 

·    Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.

·    Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.

·     Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.

·     Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.

·     Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.

·     Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.

·      Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.

Partnerships, Income Development and External Engagement
 

·   Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.

·   Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.

·    Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.

·    Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.

·    Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required

Trust Wide Contribution
 

·    Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.

·    Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.

·    Contribute to Trust wide initiatives, events, business planning, and other activities as needed.

·    Share ideas, lessons learned, and opportunities openly to improve organisational performance.

General Responsibilities  
 

• Attend any required learning and development opportunities. 
• Collaborate effectively with other departments.  
• Contribute to a respectful and inclusive working environment. 
• Ensure commitment to continuous professional development. 
• Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.  

The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home. 

These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.

Essential Experience and Qualities
 

·   Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.

·   Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
·   Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
·   Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
·   Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
·   Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.

·   Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.

·   Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.

 

Fixed Term Contract until 31 August 2027

We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.

This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation. 

This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel). 

Responsibilities

• Supporting the Impact and Data Lead with data quality and CRM support
• Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
• System improvements
• Reporting and analysis

Please read the full job description before applying for this role. 

Annual leave: 28 days + Bank Holidays (pro-rata)

Interviews will be held w/c 5 October 2026.

Applicants need to be based in the UK and have the right to work in the UK.

We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.

This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.

You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.

As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.

What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:

• Set the direction for digital product and experience, ensuring our approach is grounded in user need, evidence and the outcomes we want to achieve – including greater reach, influence, engagement and income.
• Create more coherent and joined-up digital experiences, shaping products, journeys and services that work together and make it easier for people to find, access and engage with what they need from us.
• Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach.
• Lead and enable multidisciplinary teams, bringing together product, technology, insight, marketing, communications and other expertise to solve problems and deliver shared outcomes.
• Build experimentation, testing and learning into how we work, using evidence, analytics, user feedback and performance data to test assumptions, learn quickly and continuously optimise our digital experiences.
• Strengthen our digital marketing and discoverability, using search, analytics and digital marketing insight to understand behaviour, improve journeys and help more people find and engage with us.
• Build organisational capability in user-centred ways of working, helping colleagues across the Stroke Association develop the confidence, skills and approaches to understand user needs and translate them into better experiences.
• Shape priorities and investment, using insight and evidence to help us make good choices about where digital product and experience can make the greatest difference.
• Explore emerging digital opportunities, helping the organisation understand where new technologies and approaches can genuinely improve experience and increase our impact.
• Lead and develop people, creating an environment of trust, curiosity, collaboration, experimentation and accountability.

About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:

• Significant experience of leading digital product, digital experience or related capability at a senior level across multiple products, journeys or services.
• Strong knowledge and practical experience of product management, user research, user-centred and service design, and translating user insight into improved experiences.
• A strong understanding of digital accessibility and inclusive design, with experience of embedding accessibility throughout product and service development.
• Experience of leading and enabling multidisciplinary teams, bringing together different professional disciplines around user needs and shared outcomes.
• Experience of experimentation, testing and continuous optimisation, using data, analytics, research and user feedback to learn and improve.
• A good understanding of digital marketing, search and analytics, and how these contribute to effective end-to-end digital experiences.
• Experience of building organisational capability, helping teams adopt more user-centred, evidence-led and iterative ways of working.
• The ability to make choices and prioritise effectively across competing needs, using evidence and organisational outcomes to guide decisions.
• The credibility and communication skills to influence at senior and executive level while building trusted, collaborative relationships across an organisation.
• A relational and inclusive leadership style, with the curiosity and judgement to challenge constructively, enable others and create the conditions for people to do their best work.

You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.

What we offer

• Salary: £73,000, plus London weighting depending on postcode
• Contract: Permanent
• Location: Home-based, with semi-regular travel for team and Senior Leadership meetings and other organisational activity across the UK
• Closing date: 26 September

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're looking for a passionate and experienced Museum Data Manager to work on the Museum Data Service (MDS), supporting colleagues from the sector mapping and uploading their data to the service.

To apply

Application is through the Charity Job website, by CV and a covering letter that succinctly explains how you meet the Essential and Desirable criteria set out in the person specification. To ensure a fair process, names and email addresses will be redacted from all submissions before they are seen by those shortlisting. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.

Your application will be confidential and the information you provide will only be used for the recruitment process. Please see our privacy notice. We look forward to hearing from you.

Aims and scope of the post

The Museum Data Manager helps museums through all the stages of bringing their collections data into the Museum Data Service (MDS). They help  make the onboarding process reassuringly quick and easy, particularly for those museum staff and volunteers with limited technical knowledge. The postholder also makes the ingested data as useful as possible to end users by mapping the various source data fields to Spectrum units of information.

MDS is a transformative service from Collections Trust, Art UK and the University of Leicester. It aims to connect and share all the object records across all UK museums, providing the raw material for anyone to work with this wealth of knowledge. The core MDS system uses Knowledge Integration’s CIIM middleware.

Main responsibilities and tasks

• Responding to museums that have expressed interest in joining MDS and leading them through the onboarding process.
• Setting up and managing organisations and user accounts in the MDS CIIM and where needed, Wikidata.
• Generating and filing customised data processing and data deposit agreements based on MDS templates.
• Helping museums export collections data from a range of collections management systems and other systems.
• Helping museums apply access permissions to their data in the MDS CIIM.
• Mapping source data fields to Spectrum units of information.
• Proactively liaising with, and helping, museums to update their MDS data at agreed intervals.
• Responding to enquiries from MDS CIIM users, troubleshooting non-technical problems and liaising with MDS technical support as needed.
• Helping to prepare guidance and deliver training relating to the onboarding process.
• Responding to enquiries about MDA codes that identify UK collection-holding organisations and their collections and maintaining the database of these.
• Undertaking data cleaning work for Collections Trust to support collections consultancy work.

General responsibilities

• Following the principles of Collections Trust’s policies and procedures and those of MDS.
• Additional duties as may reasonably be required from time to time.

Line management and key relationships

The Museum Data Manager has no line management responsibilities and reports directly to the Chief Executive of Collections Trust (for HR matters) and the MDS Head of Service (for MDS work). The postholder will work closely with the MDS Technical Manager alongside the User Engagement Officer (based at Art UK) and technical support team (based at the University of Leicester).

Person specification

Collections Trust is committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. The Museum Data Manager will need to be based in, and have the right to work in, the UK. This role is remote working, with occasional in-person meetings and conferences.

Essential knowledge, skills and qualities

• Three years’ experience working closely with museum collections data in at least one collections management system, preferably a Spectrum Compliant one.
• A good understanding of museum collections data and the way it is produced and shared in the sector.
• Good working knowledge of Spectrum: the UK Museum Collections Management Standard (version 5.1), particularly its units of information.
• Experience of showing others museum professionals how to perform IT-related tasks, ideally remotely via video.
• A rigorous approach to routine administration, with an excellent eye for detail and consistency.

Desirable knowledge, skills and qualities

• Good understanding of the main principles of UK data protection and copyright law.
• Strong communications skills, able to convey technical information to non-technical people.
• Autonomy and ability to manage time effectively.
• Ability to work well within a team.
• Enthusiasm, flexibility and proactive approach.
• Experience of different data formats, standards and data cleaning processes used in the cultural heritage sector and/or research.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Education and Events Officer.

Salary: £31,000 - £34,500
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

This is an exciting opportunity for an experienced events and education professional to coordinate and deliver APF’s education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.

Key responsibilities

• Coordinate and deliver patient education sessions across online, in-person and hybrid formats.
• Support the development and delivery of APF’s annual education plan and calendar.
• Work with clinicians, speakers, colleagues and people with lived experience to develop relevant and accessible sessions.
• Host and facilitate education sessions, ensuring a welcoming and positive attendee experience.
• Manage registration processes and attendee communications before, during and after events.
• Maintain accurate attendee, speaker and stakeholder records and ensure effective database and follow-up processes.
• Develop joined-up user journeys so attendees can access APF’s wider support, information, newsletters, fundraising and campaigns.
• Coordinate and deliver APF events, including webinars, conferences, symposia and stakeholder meetings.
• Manage event logistics, including venues, platforms, suppliers, speakers, accessibility and materials.
• Lead coordination of APF’s attendance at external conferences, including BTS, ERS and other relevant sector events.
• Build strong relationships with clinicians, speakers, partners, suppliers and conference organisers.
• Work closely with Communications, Services, Fundraising, Policy and Data colleagues to maximise the reach and impact of education and events.
• Support healthcare professional education activity alongside the HCP Manager and clinical colleagues.
• Track attendance, engagement and feedback, using insight to evaluate and improve future activity.
• Ensure event and education materials are accurate, accessible, up to date and appropriate for different audiences..

We are looking for:

• Experience managing event registration, attendee communications or participant journeys.
• Experience coordinating multiple stakeholders, speakers or contributors.
• Experience using databases, CRM systems, booking platforms or similar tools.
• Strong organisational skills and excellent attention to detail, with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with confidence working across teams and with external stakeholders.
• Confidence hosting or facilitating sessions both online and in person.
• Experience using data, feedback and insight to evaluate and improve activity.
• The ability to write clear attendee communications, briefings and follow-up materials.
• A proactive, practical approach with the ability to solve problems and keep activity moving.
• Good digital skills and confidence using event platforms and databases.
• A commitment to equity, diversity and inclusion, including improving access for under-served and digitally excluded audiences.

Experience within a health, charity, membership, education or patient-support setting would be desirable, as would experience working with clinicians or supporting external conferences, policy events or funded activity.

If you are an organised, collaborative events professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Foundation for Jewish Heritage is seeking to engage an experienced Learning and Engagement Consultant to support their project Preserving Jewish Heritage, Promoting the Hidden Jewish Story in the year-long Development Phase of its project and for the first six months (of a five-year programme) of the Delivery Phase of the project. The Consultant will support and advise the Synagogues in this first pilot on activities/outreach and education, ultimately creating a framework for future use as a core part of this programme. The role will report to the Project Development Officer.  The Project Development Officer is currently being recruited and will be responsible for the set up and day to day running of the project.

The Foundation’s work to date has demonstrated a significant gap in provision for historic synagogues. There is a clear need for a more defined and comprehensive support function for the UK synagogues sector: one that offers a professional, accessible and user-friendly service; guides and empowers synagogue communities; helps ensure synagogue buildings are well maintained, resilient and future-proofed, including in response to the climate emergency; and supports synagogues to engage more effectively with wider society. This project aims to address that gap.

The Delivery Phase project is subject to a successful funding application to NLHF and there will be a break clause between the Development and Delivery Phases.

At The National Lottery Community Fund we are committed to making a bigger difference. Our 2030 strategy ‘It starts with community’ puts impact at the heart of what we do. Our Evidence and Impact Strategy explains how we will do this by transforming how evidence is used across the organisation; helping us better understand community needs, make better funding decisions, and demonstrate the difference National Lottery funding makes across the UK.

We are recruiting an Evidence Engagement Manager to join our Evidence Services: England and UK Portfolios Team. This is an important role in delivering our Evidence and Impact ambitions. You will act as the link between funding portfolios and the wider Evidence and Impact team, improving how evidence is used across the funding cycle and helping colleagues make confident, evidence-based decisions.

Working closely with portfolio teams to understand their priorities, challenges and decision-making needs, you will identify where evidence can add value. This could include evidence to understand community needs and support assessment of applications, to shaping major funding programmes, supporting monitoring and evaluation practices and supporting decisions at leadership and committee level.

You will translate user needs into clear evidence requirements, commissioning or coordinating the development of products within Evidence Services, across the Evidence and Impact team or externally. Products can include:

• Data analysis and insight reporting
• Interactive dashboards
• Literature reviews and evidence syntheses
• Theories of Change
• Systems mapping

You will help build evidence capability across the Fund, helping colleagues access and use evidence more independently through self-service tools, guidance, support and development. You will lead roll out of products, ensuring they meet user needs, are adopted effectively and continue to improve through feedback and review.

This role requires a strong understanding of how evidence can be applied in real-world decision making, alongside excellent stakeholder engagement and project management skills, supported by a breadth of evidence and analysis knowledge.

This role includes line management of an Evidence Engagement officer, as well as matrix and task management of other staff from across Evidence and Impact.

We're looking for someone passionate about the pragmatic use of evidence to improve decisions and maximise impact. Above all, you'll be motivated by helping The National Lottery Community Fund make the greatest possible difference to communities across the UK.

Interview details:

• Date: Week Commencing 12th October 2026
• Format: Online
• Location: UK Wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. There will be some travel required within the UK.

We will be hosting a briefing session on: Tuesday 8th September 2026 at 11:00 am. To register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as social research, public policy or economics
• Experience of applying evidence into decision making across a strategy, policy or funding life cycle, working with non-analysts.
•  Knowledge of a breadth of evidence and analysis approaches, including collection and use of quantitative and qualitative data, evidence review and synthesis across sources, Theory of Change, monitoring and evaluation.
•  Experience of working with multiple stakeholders often with competing priorities and across different disciplines and professional roles, to gain agreement.
• Experience of project management and delivery across the evidence product lifecycle from understanding user needs and specifying products, through managing development and delivery against requirements to rollout, feedback and review.
• Strong written and verbal communication skills, ability to effectively communicate with different audiences, including compelling communication of insight, sharing complex information in an engaging way.

Desirable criteria

• Knowledge of the voluntary and community sector and the funding landscape, and a passion for working in this area.
• Strong facilitation skills and the ability to drive user engagement in use of evidence and development of evidence products.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

BeSpace is seeking an innovative and faith-filled leader to pioneer a new national initiative that reimagines Christian pilgrimage for children and young people in schools.

As our Pilgrimage Development Lead, you will design, test and grow creative pilgrimage models that help children explore faith, encounter God and develop spiritually through contemplative Christian practice. Working with churches, schools, dioceses and Christian organisations, you will develop resources, create training, build partnerships and identify opportunities to scale successful models across the UK.

This is a unique opportunity to shape an emerging area of ministry from the ground up. We are looking for someone with experience in children's spirituality, Christian faith development and project leadership who is excited by innovation and motivated by impact. You will be comfortable developing new ideas, building strong relationships and creating practical tools that equip others to deliver high-quality experiences.

BeSpace is a growing Christian charity with a vision to see every child joyful, resilient and growing spiritually for life. Having supported over 69,000 children through prayer and reflection spaces in schools, we are now expanding our work nationally and developing new ways for churches to engage children through contemplative Christian practices.

If you're passionate about helping children encounter God, equipping churches and developing innovative approaches to spiritual formation, we'd love to hear from you.

Join Brightside and help transform the futures of young people facing barriers by securing the funding and partnerships that make life-changing mentoring possible. This is an exciting opportunity for an ambitious fundraiser to play a key role in growing our impact across the UK.

Brightside is the UK's leading online mentoring provider, connecting young people with relatable role models so they can make confident and informed decisions about the future. Since 2003, we've supported more than 178,000 young people and facilitated over three million messages between mentoring pairs on our safe and secure online mentoring platform.

We're looking for a talented Fundraising and Partnerships Manager to help deliver our growth ambitions. Working closely with the CEO and Senior Partnerships Manager, you'll play a key role in securing the funding and partnerships that enable Brightside to expand its reach and impact.

What you'll be doing

• Identifying funding opportunities from trusts and foundations
• Writing compelling grant applications, proposals and reports
• Building and managing a strong pipeline of prospective funders
• Supporting stewardship and relationship management with funders and partners
• Contributing to wider partnership and philanthropy activity, including prospect research and proposal development

What we're looking for

• A proven track record of securing grants from trusts and foundations
• Excellent bid-writing and written communication skills
• Experience managing fundraising pipelines and multiple deadlines
• Strong relationship-building and organisational skills
• A passion for creating opportunities for young people and strong alignment with Brightside's mission and values

Why join us?

• Remote working, with opportunities to connect in person
• Flexible working arrangements
• A friendly, ambitious and supportive team culture
• The opportunity to help more young people access the support, networks and confidence they need to succeed

For full details of the role, responsibilities, person specification, benefits and application process, please see the attached job description.

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.

About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

• YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs

Accessibility & Support 

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.

We care about your data privacy -  to find out more please visit our website to view our Privacy Policy.

Permanent | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance. 

You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership. 

This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

As part of the leadership team, you'll hold ultimate responsibility across our democratic lottery delivery teams, develop partnerships, and help shape where we go next as an organisation. You'll grow our opportunities through a considered and systematic approach to business development - new applications, bids and partnerships - and the revenue that comes with them, with support from the team.

This is a role for someone who's genuinely committed to democratic renewal, and good at bringing people together across different contexts and cultures.

Key Responsibilities

1. Driving the organisation forward
   1. Working alongside the other directors to shape the organisation's strategy
   2. Imagining and developing new applications/markets for sortition and deliberation; translating ideas into concrete opportunities, bids, contracts, and revenue
   3. Spotting and pursuing new opportunities (bids including fundraising, partnerships, earned revenue) particularly at an international level, with the support of the team
   4. Leading the growth, sustainability and adoption of OpenDLP, our open-source democratic lottery software on a global scale (including but not limited to, building strategic partnerships, developing sustainable revenue models, and promoting adoption amongst users)
2. Connecting the global sector
   1. Maintaining and developing relationships with key global partners, funders, and stakeholders
   2. Keeping up with what's happening in the deliberative democracy world and bringing relevant
      opportunities back to the team
   3. Sharing best practice across teams and helping raise standards across the sector
3. Leading the team
   1. Strategic oversight of Democratic Lottery teams
   2. Line managing Heads of teams, one of whom is based in Australia which will require some flexibility in hours, and a few more team members
   3. Coordinating and facilitating budget proposals from the Democratic Lottery teams, making sure resources are allocated fairly and teams have what they need
   4. Contributing to a Working Group (to be decided)

Please see the recruitment pack for more details.