User experience officer jobs in Glasgow
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
This is not just recruitment – it's a revolution.
Sikh Women's Aid stands at a pivotal moment. With unprecedented support from major funders including Comic Relief, Lloyds Bank Foundation, National Lottery, Smallwood Trust, The Circle, West Midlands Police and Crime Commissioner, and various other funders and generous donations from corporates and the community, we are scaling our impact to reach thousands more women who need our support.
Our groundbreaking Gender, Power & Abuse Report 2024 revealed the shocking truth: 61.48% of Sikh Panjabi women have experienced domestic abuse, yet 58.13% never report it. The silence ends now. We are seeking a transformational Chief Executive who will:
• Lead service delivery transformation for survivors
• Challenge harmful practices rooted in culture
• Build movements for change in communities
• Influence policy at local, regional and national levels
• Create sustainable growth from £250K to £1M+
Why Lead Us Now?
Purpose: Your leadership will literally save lives Impact: Be the architect of systemic change in the Sikh community
Growth: Lead a rapidly expanding organisation with major multi-year funding secured Innovation:
Shape pioneering approaches to culturally-specific services Legacy:
Build: an institution that will protect generations of women
Genuine Occupational Requirement: This position is restricted to Sikh Panjabi women only under Schedule 9, Part 1 of the Equality Act 2010. This is essential to provide culturally specific services to women who have experienced gender-based violence and require support from those who share their cultural and faith background.
Please note that candidates who applied during our previous recruitment round are not eligible to apply again.
We value the time and effort every candidate invests in applying and look forward to hearing from individuals who share our passion for supporting women and girls affected by domestic abuse and harmful practices.
1. Covering Letter: Explain your motivation for applying and what you will bring to this role. Please
address how you meet the essential requirements in the person specification. Maximum 2 pages.
2. CV: Including your relevant experience, qualifications, and two referees (references will not be taken
up without your permission).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference
Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.
Why Join Us?
- Be part of a values-led, inclusive charity making a real difference to the people we work with.
- Flexible, home-based working with occasional travel and supportive colleagues.
- Opportunities for professional development and growth.
- A culture that values staff wellbeing, innovation, and amplifying voices.
About the Role
We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).
As Finance Manager, you will:-
· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing staff development and continuous improvement of processes and procedures.
· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.
· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.
· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.
· Support audit preparation and liaise with external auditors as required.
· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.
· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.
About You
We need you to bring:
·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.
· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.
· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.
· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.
· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.
· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.
The following attributes are also desirable:-
· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.
· Experience working with local authority contracts or complex funding environments.
· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.
As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.
We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now!
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
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Coordinating meetings, events and trustee processes
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Providing hands-on finance administration, including bookkeeping using Xero
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Supporting digital systems, CRM and data stewardship
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Maintaining accurate records and shared documentation
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Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Global Acquisition Executive
Remote | Full-time | Up to £30,000
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia. We are on a historic journey to end bear bile farming and transform the lives of captive animals.
This is your chance to grow a global supporter community that creates real impact. Every new supporter you connect with expands our reach, strengthens campaigns, and brings us closer to a cruelty-free future.
We are looking for a Global Acquisition Officer to help attract new supporters through high-quality content that connects people to our mission and inspires action. Reporting to the Global Acquisition Manager, you’ll deliver multi-channel campaigns across global markets, including paid social, PPC and other digital channels. You’ll craft engaging digital content, design and optimise donation and landing pages, and track performance to continually improve results.
You’ll collaborate with teams across Individual Giving, Communications, Supporter Care, Data, Technology, and Insights and Programs to bring stories to life and run campaigns that motivate supporters to act. You’ll also contribute to wider Acquisition programs, from DRTV and cold mailing to digital lead generation.
This role is ideal for someone early in their digital fundraising or marketing career who is organised, analytical, and creative. You’ll thrive if you bring a data-driven approach with experience in testing and optimising campaigns and turning innovative ideas into measurable results.
If you have 1–2 years’ experience in digital fundraising, direct marketing, individual giving, or a similar role, and are excited by the chance to grow a supporter base that fuels campaigns with real-world impact, we’d love to hear from you.
Closing date: 13th March 2026
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with our small staff team and with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Fundraising Officer.
Key focus of the role
This is a newly created role designed to develop and support our fundraising activities, particularly in the areas of legacy fundraising and grants and trusts, as well as increasing our membership, working alongside our small team. We are a small charity with big ambitions and this role is designed to help us grow and become sustainable in the future.
Key Responsibilities
Legacies:
· To develop a comprehensive legacy fundraising strategy and workflow, in collaboration with the Director and the Fundraising Committee.
· To work with colleagues to raise the profile of legacy fundraising, including production of materials, social media content, website development, etc.
· Work across the charity to ensure legacies are integrated across relevant channels to reach key audiences
· Build a portfolio of case studies in conjunction with the Deputy Director to showcase how legacy giving has impacted the community
Trust and Grants
· Identify and research a pipeline of potential Trust and Grant funders to secure financial support for the charity
· Work with the Director, trustees and other colleagues to develop fundraising applications for new and existing projects
· Develop compelling funding applications with service-user insight to Trust and Grant funders
· Manage and track existing funding received and complete appropriate reporting protocols to the relevant funders
· Produce timely and engaging project reports to inspire future funders and clearly measure impact of any funding received.
Membership
· To develop a strategy to increase membership, including professional membership
· To increase membership, including professional membership in conjunction with the wider PMRGCA team of staff and volunteers
General
· To lead on the development and establishment of a ‘shop’ on our website to generate additional funds.
· Support with other fundraising initiatives within the organisation, for example, Marathon in a Month, Big Give.
· Achieve agreed income targets, with a focus on securing funding from Trusts and Grants, as well as an increase in legacy donations and increased membership
Who We're Looking For:
- A proactive self-starter with experience of legacy and trusts and grants fundraising
- Someone with experience of working in a small voluntary organisation who recognises the needs to be flexible and adaptable
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone who is confident with IT systems
Part time – 22.5 hours per week (equivalent to 3 days)
Salary range £27,000-£30,000 FTE (pro-rata 0.6 £16,200- £18,000)
Fixed term contract – 2 years
Location: Home based with occasional travel to meetings in London
This is a fixed-term contract for a period of two years. The fixed-term nature of the post reflects the charity’s current operational and financial planning cycle. Any extension beyond this date will be at the charity’s discretion based on organisational need and affordability.
Closing date: 5th March 2026
Please apply by sending a copy of your CV and a cover letter (no more than 2 sides) outlining why you feel you would be the perfect fit for this role and what you could bring to the organization.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Temporary Database & Insight Officer
Rate: £16.06 per hour
Location: Remote
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and enabling colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll oversee the administration of financial and supporter data from multiple internal and external sources. You'll manage data imports, maintain compliance, improve processes, and provide user support across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reports, audits and investigations, making recommendations to improve data quality
Undertaking data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Knowledge of BACS, Gift Aid and relevant legislation and codes of practice
Working knowledge of GDPR, PECR and information security
Advanced IT skills, particularly Excel (pivot tables, complex formulas, data visualisation) and SQL
Skills & attributes:
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
You’ll lead and coordinate our local campaigning work across London. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You'll listen to the needs of our local communities and work with colleagues in our wider directorate to do focussed political campaigning work and advocacy.
Your work will help raise awareness and increase knowledge about Parkinson’s. Through your campaigns you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you’ll do:
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Be a first point of contact for supporters and campaigners in the local area,who want to improve services in their local area.
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Provide expert advice and support to colleagues and campaigners on how best to challenge and influence decision makers.
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Build close working relationships with our field staff and our local networks.
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Recruit and manage a sustainable network of local campaign volunteers.
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Lead campaigns to ensure everyone with Parkinson’s has access to the multidisciplinary team so they can live well with Parkinson’s.
What you’ll bring:
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Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
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Experience of working with volunteers and services users including how best to support them to achieve their campaigning goals.
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Experience in organising events.
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Experience of delivering training to volunteers and staff.
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Ability to work flexibly, sometimes evenings or weekends.
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Experience of using digital tools to work collaboratively and productively.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on the 12 March 2026, online via googlemeet.
Following this, successful candidates will be invited to meet the Senior Local Campaign Officer in person for a second round interview.
The successful candidate will be required to:
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Live within the geography required (South East England)
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in people. Despite this, awareness remains low and diagnosis is often delayed.
ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.
We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.
This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.
The Role
Your time will be split approximately:
- 70–80% supporting an ambitious international research project·
- 20–30% supporting ASIF’s wider operations
You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.
Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.
About You
We’re looking for someone who:
- Has experience supporting research projects (ideally in healthcare or epidemiology)
- Is highly organised and comfortable managing detailed documentation
- Communicates clearly and confidently in English
- Is proactive, reliable and solutions-focused
- Is comfortable working remotely and independently
- Enjoys collaborating with people from different countries and cultures
- Understands what it means to work in a small organisation; flexible, supportive and hands-on
Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.
Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're FIRST UK, a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive – empowering young people with the technical knowledge and soft skills to engineer better futures.
It’s an exciting time to join us as we move from startup into scaling mode. We’re backed by some of the world’s leading tech-enabled businesses including Arm, Purposeful Ventures, Smiths Group, Bloomberg, Lockheed Martin, Raytheon, and many more.
In summer 2026 we’ll publish a new 5-year strategy articulating how we will build more than robots in schools and community groups nationwide, alongside growing our annual income to £2m by 2027.
It’s easy to see why competitions like this really do help students develop the skills they’re going to need for the rest of their lives. Honestly, I wish I had something like this when I was at school.
Spencer Kelly, BBC Broadcaster
What we're looking for
A fundraiser, partnerships guru, and consummate relationship builder. Someone who can support the CEO to identify, go after, and convert opportunities which sustain and scale the charity’s impact. Broadly this means more money and greater participation. Through your ability to seek out and support the relationships which matter most you will ensure the charity secures:
- Income generating relationships with trusts, foundations, and philanthropists
- Corporate partnerships fuelling our programmes with funding and volunteers
- Collaborations with organisations supporting outreach and growth
- An ecosystem of proactive trustees, advisors, ambassadors and advocates
Working closely with the CEO you’ll get the charity in front of the right people, having the right conversations which grow investment and participation. Your tenacity will help build and steward a network to achieve our mission better and sooner.
Who this might suit
A people person. You love seeking out and building relationships, then maximising their impact. You might have worked in a charity fundraising position before. You understand what good looks like in terms of brokering strong partnerships – and relish the mix of research, prospecting, proposal development, pitching, and importantly onward stewardship of the relationships we win to ensure we amplify, leverage and retain them.
Whatever your background – the common, transferable skill set is being excellent at relationships. Understanding that it’s not just about the chat, it’s about the follow through. You do what you say you will – and do it well.
The experience you'll have
- Evidence of winning income (e.g corporate partnerships, sponsorship, grants etc)
- Evidence of driving growth (this might be in sales, membership, users, income etc)
- Experience stewarding relationships (partners, funders, trustees, volunteers, stakeholders)
You might also possess
- Passion for STEM, tech for good, inclusion
What you'll get
Responsibility, autonomy, sense of purpose. You’ll be working in a small organisation which is lean, agile and fast-paced. Unimpeded by hierarchy and bureaucracy you’ll have the freedom to experiment, fail fast and crack on. You’ll be presenting a compelling case for support against a validated impact model. Long before pandemics we were working flexibly and remotely – it’s embedded to our culture.
I'm in, what's next?
- Check out the full role profile on our HR platform
- Browse our website and get familiar with our mission
- Answer 3 short screening questions, upload CV and hang tight until Sun 08th Mar
- Shortlisted candidates will be invited to interview by Thu 12th Mar
Safer recruitment
You must live in and have the right to work in the UK. In accordance with our Safer Recruitment Policy, all employees of the charity will be asked for two references which will be conducted by phone and are subject to Enhanced Disclosure and Barring Service checks upon appointment.
The client requests no contact from agencies or media sales.
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.


