Business relationship manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is Trafford Centre Foundation:
Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.
The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.
Trafford Centre Foundation’s current funding priorities are for local good causes relating to:
· Education
· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.
· The advancement of citizenship or community development.
· The advancement of environmental protection or improvement.
Background:
· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.
· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.
Role Purpose:
Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.
You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.
By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level.
Key Responsibilities:
The role includes a variety of tasks including the following:
- Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.
· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.
· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements
Who are we looking for?
Person Specification:
- Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
- Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
- Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.
· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.
· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.
- Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
- Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.
What difference will you make?
Strategic Leadership
- Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
- Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
- Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
- Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.
· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.
· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.
· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.
Stakeholder Engagement
- Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
- Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
- Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
- Participate in Board evaluations, training, and appraisals, undertaking any identified development.
- Serve a term of up to three years (renewable once subject to review).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PROGRAMME LEAD (VOLUNTEER)
Create Life‑Changing Programmes for People Facing Loneliness in London
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
Loneliness doesn’t just mean being by yourself — it affects confidence, mental health, motivation, identity, and the simple belief that you matter. As a Programme Lead, you will design and shape one or more of SUNSHINE’s community programmes that directly support people facing these challenges. Your creativity, compassion and leadership will help build spaces where people feel safe, welcomed and uplifted.
This is a role where your ideas become real experiences — and those experiences change lives.
What You’ll Be Doing
1. Designing Meaningful Programmes
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Create one or more community programmes that bring people together, reduce loneliness and build confidence.
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Shape activities, themes and experiences that feel warm, accessible and joyful.
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Ensure programmes are inclusive, safe and emotionally supportive.
2. Understanding the People We Support
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Listen to the stories, needs and realities of people facing loneliness.
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Design programmes that respond to real barriers: low confidence, anxiety, grief, isolation, social fear, or lack of belonging.
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Make sure every session feels welcoming, gentle and empowering.
3. Leading with Warmth & Vision
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Bring volunteers together around a shared purpose.
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Offer encouragement, clarity and movement‑energy.
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Help volunteers feel confident delivering the programme.
4. Building Connection & Community
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Create moments that help people feel seen, valued and part of something.
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Foster friendships, confidence and a sense of belonging.
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Celebrate small wins — because small wins often change everything.
5. Improving & Growing the Programme
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Gather feedback from participants and volunteers.
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Make thoughtful improvements that strengthen impact.
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Help SUNSHINE build a model that can grow across London and beyond.
This Role Is for You If…
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You’re a creative, people‑centred person who loves designing experiences.
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You care deeply about loneliness, wellbeing and community.
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You want to make a real, lasting difference to people who feel isolated.
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You enjoy leading, organising and bringing people together.
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You’re based in or connected to London.
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You want to grow your skills in programme design, community work or leadership.
Practical Details
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Location: London - Hybrid/Flexible
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Time: Approx. 3-5 Hours per week (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
The programme you create may be the first place someone feels welcomed in months. It may be the first time they laugh with others. The first time they feel safe. The first time they feel like they belong.
Your ideas will become real moments of connection — moments that help people rebuild confidence, rediscover joy and feel less alone in the world.
This is not just a volunteer role. It’s a chance to design something that genuinely changes lives.
How to Apply
Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help build London’s kindest community programmes.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18.
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
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Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets.
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Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full.
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Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
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Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team!
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
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Sympathy to cats and our values
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Happy to be part of a team of dedicated volunteers and employees.
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Flexible and adaptable to different events/activities
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Open to new ideas and ways of fundraising
How much time is expected of me?
Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
About Proteus
Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.
The Role
Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.
Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.
Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.
Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.
Who Proteus is Looking For
Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.
Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.
Trustee Responsibilities
Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:
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Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.
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Attend Proteus performances and events when possible.
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Support fundraising activities where possible.
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Provide advice and guidance to staff as required.
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Commit to the mission and values of Proteus.
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Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.
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Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.
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Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.
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Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteers wanted to help East London Waterworks Park reach its funding goals
East London Waterworks Park is working to acquire a 14-acre, concreted-over depot on the border of Waltham Forest and Hackney, and to transform it into a ‘brownfield rainforest’ with wild-swimming pools and creative learning spaces for the local community. We are showcasing an environment-first, community-led approach to land ownership that will help nature and people thrive together, revolutionising the way we think about green and blue spaces in cities.
Our Crowdfunder raised over half a million pounds towards buying the land, but we are waiting for the landowner to make decisions about the use of the site. Whilst we wait, we need to raise money for the other work we are carrying out. We have an exciting programme of community projects and work coming up, including carrying out biodiverse transformations on other sites in London.
If you have experience of planning or running fundraising campaigns and would like to get involved with a local charity, we would love to hear from you. Perhaps you are buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen. Maybe you are a good writer and seller of ideas and would like to join our mini team of funding bid writers. We would especially love to hear from you if you have experience of writing funding applications.
If you are a professional fundraiser and would like to help but are short on time, we would still love for you to get in touch. Even if you are unable to get deeply involved, we would appreciate one-off or ongoing advice.
We hope that people bring radical imagination, peace with nature and courageous inclusiveness to the role.
We meet once a fortnight online on a Thursday evening
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
Services Sales Specialist (Commission-Only)
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.
Compensation Structure
● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.
● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.
○ Standard £200 ePDP Sale: £25 commission
○ Subsidized £100 Sale: £10 commission
○ 2-Month Rolling Sale: £65 commission
● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.
Main Responsibilities
This is a target-driven, client-facing role responsible for the full sales cycle:
● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.
● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.
● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.
● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.
● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.
● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold
The successful candidate will primarily sell Quilombo UK’s core offerings:
● ePDP (Enhanced Professional Development Programme)
● iPDP (International Personal Development Programme)
● Quilombo UK Departments as a Service
● Workshops
● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.
● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.
● Alignment: Passion for social justice, community engagement, and inclusion.
What We Offer
● Income Potential: Uncapped commission earning potential based entirely on performance.
● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.
● Mentorship: Coaching and mentoring from experienced directors and leadership.
● Certification: Certificate of completion and reference upon successful 16-week programme completion.
Job Types: Part-time, Freelance
Work Location: Remote
Founded in 1879, Together for Mental Wellbeing is the longest-established mental health charity in England. We work to ensure that everyone who experiences mental distress is valued, can live the life they choose and can determine their own future.
What we do
Together for Mental Wellbeing is a national charity that supports people who experience mental distress to lead fulfilling and independent lives.
We work with approximately 4,500 people every month via 70 projects throughout England, but we aspire to reach many more people through our recently refreshed five-year strategy.
Our services include:
- personalised support in the community
- accommodation based support
- advocacy services, including in secure hospitals
- criminal justice services, including in courts and probation services
What makes us stand out is that we put people at the centre of their own support – they set their own goals and are in control of how we work alongside them to achieve these. We value people as experts in what works best for them, and draw on their skills and strengths to build resilience and support networks so they can eventually manage without us
This means we value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us. It also means we provide opportunities for people experiencing mental distress to work with Together to draw on their experiences to help us improve the quality and experience of the services that we provide.
We are committed to promoting service user leadership wherever possible; this is why we recently launched our Lived Experience Network, a free, members-based community.
Our values
We work together to facilitate choice through involvement, by doing what we say, never giving up on people, and looking to constantly improve how we work.
Our Board
We have an effective and collaborative Board of enthusiastic, friendly and committed trustees, who lead the development of Together and ensure that the charity exemplifies good practice.
The opportunity
We wish to add new trustees to our Board and have identified some recruitment priorities:
- We are seeking at least one individual with lived experience of mental distress who can draw on their unique knowledge and insights as to how mental distress impacts on people’s lives, and share their passion and enthusiasm to drive the aspirations of the organisation.
Our approach is for the individual to determine whether or not they have lived experience of mental distress. One person’s lived experience is no more or less important than another’s.
- We wish to increase the gender diversity of our leadership at Together; we currently have a high proportion of men.
Having completed a recent Board skills audit we also encourage applicants with experience of the following areas:
- Human resources and workforce planning
- Forensic psychiatry
- Public sector procurement/contracting
- Knowledge of health and wellbeing service providers from the Voluntary, Community and Social Enterprise (VCSE) sector
- Digital development and innovation
- Auditing and risk management
- Financial management and accounting
However, all applications are welcomed and will be considered. We also recognise that people are often juggling multiple commitments and can offer flexibility as to when you take up the role.
We offer a full induction, along with ongoing training and development opportunities. Although our trustees are unpaid volunteers all expenses related to the role will be paid in full.
Typically trustees will attend around 10 meetings per year, occasional virtual attendance is possible, and be invited to events and visits. With preparation time for meetings this can equate to a commitment of 1-2 days per month.
As a Trustee you will:
- Join a committed and friendly Board
- Help shape our strategic development as a charity
- Influence our innovative projects and initiatives, especially with service users
- Develop new skills and knowledge
- Be supported to attend relevant conferences and other training events
- Help improve the mental health and wellbeing of people and communities
The client requests no contact from agencies or media sales.
Make a difference where it matters most. Help save young women’s lives.
Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.
Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline
As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time
The Opportunity
This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.
We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.
Chair of Trustees
Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.
We are seeking someone who brings:
- Board-level experience, ideally within a charity or purpose-driven organisation
- Strong leadership, facilitation and interpersonal skills
- Confidence handling risk, complexity and sensitive issues
- A values-driven approach aligned with Georgia’s Voice’s mission
The Chair role is suited to someone able to take an active, hands-on governance role.
Trustees
We are particularly interested in Trustees with experience in one or more of the following areas:
- Finance or accounting
- Fundraising and income generation
- Marketing, communications or PR
- Legal, regulatory or government
- Digital and technology
We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.
Commitment and Practicalities
- Trustees are appointed for a three-year term, renewable up to three terms
- Time commitment is approximately one day per month (Chair slightly more)
- The Board meets four times per year, in person or online
- An annual in-person Strategy Day is also held
- Reasonable expenses are reimbursed
Chair of Trustees - Voluntary Role
Aid Box Community (ABC)
We are looking to appoint someone with leadership qualities and high motivation, initially
to join us as a trustee in June and then to take on the position of Chair in November. In
close co-operation with our dedicated team of trustees and inspirational director, you will
be guiding our charity through the next phase of our journey. This is a very exciting
opportunity to play an important role in the development of Aid Box’s strategy over the
next 5 years and to oversee the deepening of our charity’s impact on our community,
made possible by our recent move into our new home.
About Aid Box Community
We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop.
What are our trustees responsible for?
We are all jointly responsible for:
- The overall management of our charity.
- Setting and monitoring Aid Box’s strategic direction and ensuring it is financially sound.
- Ensuring the charity carries out the purposes set out in our constitution for the benefit of our community and in line with the Charity Commission’s guidance.
Main duties and responsibilities as a Chair:
- leading our charity’s strategic direction in close collaboration with the board and our director.
- Chairing quarterly trustee meetings as well as our HR sub committee meetings.
- Representing trustees in contacts with other charities and organisations.
This role is for you if:
- You have leadership experience (formal or informal), either within or outside the charity sector.
- You have specialist skills that may benefit Aid Box Community. Motivated by ABC’s vision, mission and values, in particular upholding the basic human rights of refugees and asylum seekers.
- Teamwork and communication skills with ability to listen and build a consensus.
- Living in or near Bristol . You would like to join a fantastic community of staff, volunteers and service user
This role is for you if:Our Commitment to You:
We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.
See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission:
Want to know more?
If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.
Safeguarding Statement
ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.
ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.
Statement on Equality, Diversity and Inclusion
ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Trustee
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary: Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline: 17th May 2026
Interviews: In person in London SE20
ABOUT US
Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.
BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships
Our Ethos
BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:
- focus on maintaining the independence, confidence and self-esteem of anyone we help
- be responsive to the needs of individuals in a culturally appropriate and sensitive way
- treat our residents, clients, staff and partners with integrity, honesty and respect.
Our Mission Statement
Our mission is to end all forms of domestic abuse in our community. Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.
OUR SERVICES
BCWA provide a wide range of services including:
Refuge
We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.
Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.
BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.
Advice & Support
BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.
We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.
Our other services include:
Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse
NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.
Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.
Our Approach to Equality, Diversity & Inclusion
Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture.
Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice.
BECOMING A TRUSTEE
What is a Trustee?
Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.
Why become a Trustee?
Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.
Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.
Why join our board?
BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.
Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.
BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.
The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.
In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.
A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.
What skills are we looking for?
We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance. We would particularly welcome applications from women with knowledge of or experience working in the following sectors:
· Social housing, social investment, housing, company or charity or general legal background
· Provision of mental health services
· AI expertise
ROLE DESCRIPTION
We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.
Trustee duties
- To ensure the BCWA is carrying out its purposes, as set out in its governing document.
- To ensure the charity complies with its governing document, charity law and any other applicable laws.
- To act in the charity’s best interests, making balanced and adequately informed decisions.
- To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
- To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
- To ensure the effective and efficient administration of the Organisation.
- To monitor the financial, strategic and operational performance of BCWA.
In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.
Personal skills and qualities
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision: working to end domestic abuse.
- Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
What impact will you have?
You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.
You will have the opportunity to showcase your skills as well as learn new ones.
We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.
Time Commitment
- Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
- Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.
Further Information
We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.
New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.
As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.