Campaign volunteer roles

As a volunteer, you will meet a wide variety of people with unique backgrounds and personal stories to share. You will discover new talents and skills you didn’t even know you had. Most importantly, you will build lasting connections and make new friends who share your passion for helping others!

Volunteers help in many ways, from making drinks and providing much-needed one-to-one attention for clients, to supporting outings, maintaining our building, assisting carer groups, and running fundraising events or campaigns. Each volunteer’s contribution plays a crucial role in supporting our work.

You will join the Headway Black Country team and work alongside dedicated individuals who make a real difference in the lives of those we serve.

We prefer volunteers to commit for at least six months, with a minimum of one half-day per week. This ensures you can make a meaningful and lasting impact while fitting the role into your schedule.

We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.

As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.

This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.

What You’ll Be Doing

• Supporting the organisation and delivery of fundraising events and activities
• Helping prepare materials such as posters, donation forms and thank-you messages
• Promoting campaigns and community events online or in person
• Engaging with local businesses, schools or groups about partnerships or sponsorships
• Assisting with donation recording and simple reporting tasks
• Helping share stories that highlight how donations make a difference

Skills and Qualities We’re Looking For

• Good communication and interpersonal skills
• Confidence speaking with the public and representing the charity positively
• Creativity and enthusiasm for community fundraising
• Teamwork and reliability
• Basic digital skills (social media or online tools)
• Attention to detail when handling information or donations

What You’ll Gain

• Experience supporting fundraising and community engagement activities
• Opportunities to build confidence and communication skills
• Insight into how charities raise funds and engage supporters
• The satisfaction of helping local projects continue and grow

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Become a Trustee of Young Citizens and help light the spark of active citizenship for children and young people 

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Trustee. 

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and the National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year. 

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education. 

Role Snapshot 

• Shape Young Citizens’ strategic direction and monitor performance 
• Ensure compliance with charity law and our governing document 
• Safeguard the charity’s values, reputation, and financial integrity 
• Oversee effective use of resources and long-term sustainability 
• Support and advise the CEO, ensuring delivery against agreed objectives 
• Act as an ambassador, promoting Young Citizens and building relationships with partners, funders, and supporters 

Why join as a Young Citizens Trustee? 

Being a Young Citizens trustee is a strategic and deeply rewarding opportunity. You will: 

• Help steer a national charity at a pivotal moment for citizenship education and democracy 
• Collaborate with fellow trustees bringing expertise in education, law, finance, communications, governance, and public affairs 
• See our impact first-hand by attending key events such as programme launches and the National Finals of our competitions 
• Support a small but highly skilled staff team (around 13 colleagues across the UK) and a network of 1500+ professional volunteers 
• Contribute to decisions on resource investment, digital development, programme growth, and deepening impact 

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society. 

What We Are Looking For 

We’re seeking two trustees who can help Young Citizens expand our reach, influence, and financial resilience. You don’t need prior trustee experience, we provide a full induction, safeguarding training, and ongoing support.

We’re especially interested in those with expertise in one or more of the following areas: 

• Citizenship teaching or school leadership – understanding how schools work and how to embed civic learning and active citizenship across the curriculum. 
• Marketing, communications and influencing – building brands, running campaigns, shifting perceptions and engaging educators, young people and supporters. 
• Business growth, strategic partnerships and business development – scaling organisations, securing strategic partnerships and growing mission-aligned income streams. 
• Digital transformation or innovation – using digital tools, products or platforms to grow impact. 
• Fundraising and income generation – philanthropy, trusts and foundations, corporate fundraising or individual giving. 

We continue to welcome applications from those experienced in leadership, public service, law, finance, policy or youth engagement.

If you’re ready to help steer a national charity at a pivotal moment for citizenship education, influence strategy and strengthen UK democracy through education, we’d love to hear from you!

Role Requirements 

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year at our St Paul's office (usually weekday evenings), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.

To learn more about the role and the application process, please refer to the job pack for full details. 

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

This Is Not a Typical Content Creator Call-Out
Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally. This is not about chasing virality. This is not influencer culture. This is not one brand voice. This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity—not just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.
 
Purpose of the Role
Volunteer Content Creators are the production engine of our Social Media Management Team.
You will help create, remix, and repurpose content that fuels:
•        Donor growth
•        Volunteer mobilisation
•        Survivor-led storytelling
•        Community trust
•        Cultural disruption
Content is created once and then reused across:
•        CIC platforms
•        Ambassador networks
•        Community organisers
•        Campaigns, education, and outreach
This role exists at scale because our strategy is scale.
 
Who We Are Calling In (Multiple Creator Types Needed)
We are intentionally recruiting creators with different strengths. You do not need to do everything.
We are looking for:
•        AI Content Creators – generating content variations, captions, visuals, and scripts using AI tools
•        Video Creators – TikTok, Reels, Shorts, YouTube (short-form and long-form)
•        Audio Creators – podcasters, musicians, sound designers
•        Visual Creators – photographers, graphic designers, infographic designers
•        Writers & Bloggers – articles, newsletters, educational content, scripts
•        Copywriters – captions, CTAs, campaign copy, landing page text
•        Scriptwriters – video, podcast, and show scripts
•        Platform-Native Creators – TikTok specialists, Instagram-first creators, YouTube editors
•        Educational Creators – teaching skills, knowledge of self, history, media literacy
•        Entertainment Creators – storytelling, humour, gaming, culture-led content
•        Brand & Community Ambassadors – creators willing to promote the CIC using approved sponsorship content
You may fit one lane or several.

Experience Qualification and Requirements

Essential experience

• Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
• Experience working with at least one content type: video, design, writing, or AI-assisted content.
• Experience adapting content for different social media formats and platforms.
• Experience contributing to purpose-led, community-focused, or sensitive storytelling.
• Experience collaborating with creative, campaign, or insight-driven teams.

Essential skills

• Ability to produce high-quality content consistently and at scale.
• Strong understanding of social media formats, trends, and audience behaviour.
• Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
• Openness to feedback, iteration, and collective ownership of work and outcomes.
• Strong self-management, reliability, and accountability without close supervision.
• Understanding of content as a tool for impact and change, not personal ego.

Training & qualifications

• Formal qualifications are not required.

Main Responsibilities/ Key Duties

• Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
• Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
• Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
• Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
• Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
• Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.

This role is not suitable if you:

• Need immediate income
• Want a low-commitment volunteer role
• Are only looking for exposure
• Prefer to work alone without feedback
• Are uncomfortable with heavy or sensitive subject matter

Important to Be Clear:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• Not a replacement for paid employment
• Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:

• Survivor stories deserve care, not clicks
• Donors deserve honesty, not spin
• Communication is part of safeguarding

Job Description
Are you ready to put your digital marketing skills into practice and make a real impact? As a Volunteer Digital Marketing Manager with TESYouth, you’ll gain invaluable hands-on experience while helping us grow our online presence and reach.

In this role, you’ll be part of a team that values creativity, innovation, and collaboration. You’ll play a key role in developing and implementing strategies that strengthen our brand message, boost engagement, and drive traffic to our digital platforms.

Responsibilities

• Increase traffic and visibility across TESYouth’s digital channels.

• Grow our brand message, vision, and online presence.

• Develop and manage digital marketing campaigns.

• Monitor and analyse performance using SEO, Google Analytics, and other tools.

• Collaborate with the creative and communications teams to align marketing activities.

Requirements

• Experience in digital marketing and social media management.

• Working knowledge of SEO, Google Analytics, and related tools.

• Strong communication and organisational skills.

• Proactive, dedicated, and willing to learn.

Additional Information

• This is a voluntary role and can be carried out entirely remotely.

• All reasonable expenses will be reimbursed.

• Flexible hours – ideal for those looking to gain professional experience while contributing to a meaningful cause.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

Community and Fundraising Volunteers play a vital role in raising funds and awareness to support mums experiencing perinatal mental health challenges. This is a friendly, hands-on role where you’ll help plan, prepare, and deliver fundraising and community engagement activities. From supporting events and running stalls to chatting with supporters and sharing information about MumsAid’s services, you’ll be an important part of a welcoming and supportive team. 

No previous experience is required — just enthusiasm, reliability, and a genuine desire to support mums and their families. 

What will you be doing? 

• Supporting the planning and delivery of fundraising and community events, such as charity stalls, coffee mornings, sponsored activities, and awareness days. 

• Helping to create a lively, positive, and welcoming atmosphere at MumsAid events. 

• Engaging with members of the public, supporters, and participants, celebrating their involvement and encouraging donations. 

• Talking to people about MumsAid’s work and signposting to support where appropriate. 

• Assisting with event set-up and pack-down to ensure everything runs smoothly. 

• Handling cash and card donations responsibly, in line with MumsAid procedures. 

• Helping to raise awareness of perinatal mental health and the importance of early support. 

• Being part of a team that helps make MumsAid events inspiring, inclusive, and memorable. 

• Following MumsAid’s policies and procedures, including health and safety and safeguarding, to ensure events run smoothly. 

What skills and qualities can you bring? 

• Warm, welcoming, and friendly personality. 

• Enthusiastic and positive, with a willingness to get involved and encourage others. 

• Comfortable chatting with people from a range of backgrounds. 

• Able to work as part of a team and follow guidance from staff. 

• Reliable, punctual, and committed to agreed volunteer shifts. 

• Comfortable being outdoors in all weathers when required. 

• Able to stand for several hours or bring something to sit on if needed. 

• Able to travel independently to event locations. 

• Supportive of equality, diversity, and inclusion, and respectful of confidentiality and boundaries. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Be part of a community-focused charity making a real difference for mums and families. 

• Access to guidance and any relevant training to help you feel confident in your role. 

• Gain experience in volunteering, events, and fundraising. 

• Receive clear communication and support from the MumsAid fundraising and events team, including event details and meeting points. 

• Volunteer t-shirt and any event materials provided. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Bring your energy, positivity, and enthusiasm to MumsAid’s Community and Fundraising Team and help make a meaningful difference for mums and families in your community. Your support truly matters.

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required