Communications project manager volunteer roles in London, greater london

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit four people who can commit their time and effort on a voluntary basis. We are recruiting Communications Officers to join either our Social Media team or our Website Development Team.

Responsibilities

• To input into a regular flow of communications activity in either the website or social media team

• To work with others to design content and design strategy

• To take part in regular team meetings

• To carry out tasks as assigned

Requirements

• To have an interest in social media, marketing, website development or public relations

• To have strong communication and people skills

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

We are looking for someone based in the UK only.

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

Department: ICT

Reports To: CEO

Location: Remote, (the college is currently situated in Hertfordshire, but is moving)

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. We are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Purpose

The ICT Project Manager is responsible for managing key ICT projects to support the college’s organisational objectives. The role will project manage external ICT suppliers and partners. The college’s operational ICT services are in the process of being outsourced so the ICT Project Manager will need to ensure systems remain reliable and secure during the transition project.

Key Responsibilities

 ICT Project Management

• Develop and maintain project plans and schedules.
• Ensure projects are delivered in line with agreed budgets, scope and quality constraints.
• Provide regular progress reporting to senior management and teams.

Supplier Management

• Manage relationships with external ICT suppliers and service providers, acting as the primary point of contact.
• Oversee supplier performance against contracts, addressing issues and evaluating  service provision.
• Ensure suppliers comply with organisational policies, security standards, and regulatory requirements.

Operational ICT Oversight

• Provide oversight of transition to outsourcing of day‑to‑day ICT operational services, ensuring systems are stable, resilient, and supported.
• Support incident, problem, and change management processes, ensuring minimal disruption to business operations.

Governance, Risk & Compliance

• Ensure projects and services comply with information security, data protection, and organisational governance standards.
• Identify, manage, and escalate risks and issues appropriately.
• Maintain accurate project and service documentation.

Person Specification

Essential Skills & Experience

• Proven experience managing ICT projects in a changing organisational environment.
• Strong experience of contract management of third‑party suppliers and ICT contracts.
• Knowledge of ICT systems, infrastructure, cloud services, and digital solutions.
• Experience overseeing or working closely with ICT operational services.

Qualifications

• Relevant degree or equivalent professional experience.

Key Competencies

• ICT project management
• Supplier and contract management
• Problem solving and decision making
• Attention to detail and quality
• Ability to manage competing priorities

Core Systems

• Microsoft Office/Teams
• Sage accounting
• Donorfy stakeholder management

Planned Projects 2026-27

• Student management system implementation
• Cloud migration
• Security resilience

Other information

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Applicants must have the right to work in the UK.

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support and lead a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.

About YAUK

Youth Advantage UK is a charitable organisation that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.

We are looking to appoint a volunteer who has management experience and who is able to support the functions of our Communications & Marketing Department through the effective management of our marketing team and marketing policy. These functions include: website, social media, engagement, events and sponsorship (as a temporary function within this department). 

Key accountabilities:

• Departmental strategic management 
• Marketing policy development 
• Social media output 
• Website development and design 
• Engagement and events 
• To take part in department wider management and leadership activities
• To support the planning of department activities
• To take on line management roles as assigned
• To provide effective supervision and guidance to other volunteers as delegated
• To oversee departmental tasks
• To provide support and additional capacity with regards to progress of departmental relevant tasks

Requirements 

• To have experience working in the charity sector or voluntary sector 
• To have experience in managing a team of people/volunteers 
• To be competent in IT, social media and website design 
• To be an effective communicator and leader
• At least 7 or more years of relevant experience.
• Some experience (ideally 2 or more years) of managing or leading a team.
• Excellent writing and communication skills.
• IT literacy with own equipment (laptop and phone)
• Strong attention to detail and organisational skills.
• Ability to prioritise tasks and manage time effectively.
• Right to volunteer in the UK

Benefits

• This is a UK based 100% Fully remote and flexible role 

• Supportive Team and Management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

 Why volunteer with us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. 

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

VOLUNTEER ROLE: Marketing & Communications Coordinator / Head of Marketing & Communications

The Lyonic Scots Clan Society

Remote | UK‑based applicants only

The Lyonic Scots Clan Society is a modern Scottish cultural organisation inspired by the legacy of Robert “The Lyon” and the survivors of Culloden. We celebrate Scottish heritage, Highland identity, and the enduring spirit of courage, kinship, and belonging.

As our community continues to grow across the UK and internationally, we are seeking a Marketing & Communications Coordinator / Head of Marketing & Communications to help shape our public voice, strengthen our brand, and share our story with Scots and friends of Scotland around the world.

This is a key leadership role — ideal for someone who loves storytelling, heritage, and building a strong, meaningful cultural presence.

About the Role

The Marketing & Communications Coordinator / Head of Marketing & Communications will lead the Society’s communications strategy, ensuring our message is clear, consistent, and inspiring across all platforms.

You will work closely with the Chair, Secretary, and Committee to promote events, heritage projects, membership activities, and cultural campaigns — helping the Society grow its reach and deepen its impact.

This role is fully remote, but you must be based in the UK for coordination and governance purposes.

Key Responsibilities

In this role, you will:

• Lead the Society’s marketing and communications strategy

• Manage and grow our social media presence (X, Instagram, Facebook, etc.)

• Create engaging content that promotes Scottish heritage and clan identity

• Support the design and delivery of heritage campaigns and announcements

• Oversee branding, tone of voice, and visual consistency

• Collaborate with designers, committee members, and project leads

• Promote events, gatherings, and cultural initiatives

• Help develop membership communications and promotional materials

• Ensure the Society’s message is clear, respectful, and community‑focused

(Responsibilities can be shaped around your strengths and interests.)

Who We’re Looking For

You’ll be a great fit if you:

• Are UK‑based

• Have experience in marketing, communications, social media, or content creation

• Are creative, organised, and confident shaping a brand’s public presence

• Can communicate clearly and warmly with a diverse audience

• Care about Scottish culture, heritage, and community identity

• Want to contribute your time and skills to a meaningful cultural organisation

• Have experience in any of the following (helpful but not required):

  • Social media management

  • Graphic design or content creation

  • Copywriting or storytelling

  • Campaign planning

  • Community engagement

You do not need to be Scottish — only committed to heritage, community, and good communication.

What You’ll Gain

• A leadership role within a growing cultural organisation

• Experience in heritage‑focused marketing and communications

• A chance to support Scottish identity and cultural storytelling

• Flexible volunteering you can fit around your life

• A warm, respectful team who value your contribution

Help Shape the Voice of the Clan

If you’re ready to help tell the story of a living Scottish cultural movement, we would be honoured to hear from you.

Apply now through CharityJob and become part of the Lyonic Scots Clan Society.

This is an exciting moment for us at SICK!, and we are thrilled to invite passionate, forward-thinking individuals to join our Board.

With our unwavering focus on mental and physical health, disability, inequality, and social change, our work has never been more relevant. We are proud of the growing impact we’re making locally and globally, and this is being recognised by our partners and funders who are investing in our long-term vision for the future.

Including Arts Council England who have committed to investing in our work as a National Portfolio Organisation 2023-2028.

In 2026, we present the latest iteration of SICK! Festival - with Beat One taking place throughout May.

Central to this is our Creative Resuscitation (CPR) model, which shifts us from a biennial, month-long festival to a year-round rhythm of seasonal “beats”. This structure is designed to disrupt unsustainable cycles, deepen relationships, and embed community voice and public outcomes across everything we do.

This festival, under SICK!’s new leadership, marked a pivotal moment in our journey as we deepen our commitment to engaging with pressing societal issues and sparking meaningful conversations.

We are looking to recruit new trustees, including but not limited to, with skills and professional qualifications in finance/accountancy, experience in communications or development and fundraising.

As an organisation, we are committed to ensuring our Board reflects the diversity of the communities we serve. We are actively encouraging applications from people facing racism, those who identify as LGBTQIA+, individuals from lower socio-economic backgrounds, and those with disabilities. We would also welcome applications from people with connections to Moston, Harpurhey, and Charlestown.

Join us and play a crucial role in shaping the future of SICK! as we continue our mission to challenge

perceptions, inspire action, and bring about real change.

We look forward to hearing from you.

Head of Marketing and Communications (Volunteer Role)

Organisation: The Lysene Foundation

Location: Remote (global)

Time Commitment: Approx. 8 hours per month

About the Lysene Foundation

The Lysene Foundation is a start‑up charitable organisation inspired by the micronation known as the Principality of Lys — a creative community rooted in the classical arts, architecture, and beauty of the French Renaissance, Baroque, Beaux‑Arts, and the age of Humanism and Enlightenment.

We believe in a new Renaissance for Europe and the wider world. Our mission is to bring the cultural and community spirit of Lys to life through accessible public programmes, including community events, educational initiatives, exhibitions, publications, artistic opportunities, and more.

All activities and resources are open to the public without restriction.

The Opportunity

We are seeking a visionary and strategic Head of Marketing and Communications to build and lead our global communications function. This is a senior volunteer role ideal for someone who enjoys shaping brand identity, crafting compelling narratives, and establishing a strong public presence for a cultural organisation at an early stage.

You will design and launch our marketing and communications strategy, develop our brand voice, and oversee all public‑facing messaging across digital, print, and community channels. As we grow, you will build and lead a dedicated communications team.

This is a rare opportunity to define the public identity of a cultural foundation from the ground up.

Key Responsibilities

• Develop and implement the foundation’s global marketing and communications strategy.

• Establish a clear, compelling brand identity aligned with our mission and aesthetic values.

• Oversee all external communications, including website content, newsletters, press releases, and social media.

• Create and manage content calendars, campaigns, and storytelling initiatives.

• Lead the development of marketing materials, visual assets, and promotional resources.

• Build and manage a communications team, including future volunteer writers, designers, and social media leads.

• Develop media relationships and seek opportunities for press coverage and partnerships.

• Ensure consistent, high‑quality messaging across all platforms and programmes.

• Monitor performance metrics and continuously refine communications strategies.

• Work closely with senior leadership to support organisational goals and public engagement.

What We’re Looking For

• Experience in marketing, communications, branding, PR, or digital media.

• Strong understanding of content strategy, audience engagement, and storytelling.

• Excellent writing, editing, and communication skills.

• Ability to create structure, processes, and systems in a start‑up environment.

• Strategic thinker with a hands‑on, proactive approach.

• Passion for arts, culture, education, or heritage is a bonus.

• A collaborative, supportive leadership style.

What You’ll Gain

• The chance to build a global marketing and communications function from the ground up.

• Senior‑level leadership experience within a growing cultural foundation.

• The opportunity to shape brand identity, public voice, and long‑term impact.

• A creative, mission‑driven environment where your ideas genuinely matter.

• A meaningful role that strengthens your CV and professional profile, with a reference after a minimum of 6 months commitment to our Foundation.

Time Commitment

Approx. 8 hours per month, fully remote, with flexibility around your schedule.

How to Apply

Please submit your CV and a short statement explaining why you’re interested in this role and what you would bring to the foundation.

We Are Lys

We Are The Lysene Foundation

United People Global

United People Global (UPG) is recruiting a Project Manager (UPG Sustainability Leadership Initiative & UPG Biashara) Volunteer to support our mission to make the world a better place.

This volunteer role comes with the following benefits:

• Professional growth: add experiences and exposure to your CV that strengthen your professional profile in your chosen domain
• Network: strengthen your professional and personal networks and be part of an international network and community that spans across world regions
• Purpose: there is the possibility to lead or participate in activities that are meaningful to you
• Remote working
• Possibility to do the role part-time or full-time
• Flexible working hours (overall aligned with European time zone)
• A diverse range of professional and functional experiences
• Volunteers have priority for any new paid vacancy that opens up
• Additional benefits are shared with the successful candidate

Job Tasks and Responsibilities:

• Deploy a wide variety of training methods and conduct effective induction and orientation sessions
• Monitor and evaluate training programs’ effectiveness, success, and ROI periodically and report on them
• Provide opportunities for ongoing development, resolve specific problems, and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices
• Coach, mentor, and guide students and participants in related issues, challenges, and development journeys

Operations Management:

• Ensure smooth operations of activities across the UPG Sustainability Leadership Initiative (UPGSL) / UPG Biashara
• Support coordination of online sessions, workshops, webinars, and community engagement activities
• Assist with volunteer coordination, task tracking, and operational follow-ups
• Support online event management activities, including Zoom session coordination, participant engagement, and backstage support where required
• Help ensure smooth communication flow across initiatives and team members
• Provide general operational and administrative support where required

Stakeholder Engagement:

• Work closely with one or more stakeholder groups connected to these initiatives to optimize participation
• Assist with stakeholder, participant, mentor, and speaker communications
• Coordinate follow-ups between internal teams, including Communications and program teams
• Support collaboration with NGOs, experts, thought leaders, partners, supporters, and the wider public

Communications & Coordination Support:

• Support content scheduling and publication coordination for social media and promotional activities
• Assist with coordination between program and communications teams to ensure timely campaigns and updates
• Support community engagement and participant communication activities

Tracking Impact, Insights, and Reporting:

• Monitor and evaluate existing activities and support systems to track impact over time
• Assist in distilling operational insights and preparing reports where necessary

Administration:

• Work with colleagues across teams to ensure administrative matters are handled effectively

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications, as the selected candidate brings their unique set of skills to our work and complements a team.

Requirements:

• Prior experience in managing, developing, or supporting projects related to training programs, education environments, entrepreneurship programs, or community initiatives
• Prior experience with project management is an advantage
• Strong communication and organizational skills
• Ability to coordinate multiple tasks and stakeholders simultaneously
• English is MUST and the ability to speak and write in additional languages is an asset
• Ability to conduct information research
• Ability to work with and respect confidential information of stakeholders
• Ability to work in ambiguous settings, especially in start-up mode
• Ability to work independently and within a team environment
• Comfortable working in multicultural and remote team environments
• Familiarity with online collaboration and communication tools (Zoom, Google Workspace, Slack, Trello, etc.) is an advantage
• Ability to work within Switzerland time zone (CET)

Skills and Competencies:

• Ability to work under pressure and meet deadlines
• Agility working style
• Ability to build and maintain positive relationships across teams and stakeholders
• Outstanding communication skills internally and externally
• Leadership and management skills are necessary as you may support or lead small teams and coordinate multiple activities simultaneously
• Interest in sustainability, entrepreneurship, leadership, or community impact initiatives
• Motivated individuals looking to learn and grow through volunteer engagement are encouraged to apply

Nice to Have:

• Prior experience volunteering in community organizing or local community development is an advantage
• Previous experience in project coordination, events, communications, or community engagement is beneficial
• Proficiency with Microsoft Office and other productivity applications is an asset
• Other professional qualifications related to project management, training, coaching, communications, or psychometric assessments will be an advantage

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications as the selected candidate brings their unique set of skills to our work and complements a team.

Kindly note that this role is not related to construction on-site functions.

In case you didn’t hear from us within 2 weeks, your application didn’t make it for this time. However, we shall maintain your records for any opportunities in the future.

UPG Sustainability Leadership Program:
https://act.unitedpeople.global/upg-sustainability-leadership/

UPG Biashara: https://biashara.unitedpeople.global/

NOTE: Resumes must be in ENGLISHPr

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution. 

Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.

The charity provides:

· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us

· Casework supporting applications for leave to remain and related issues

· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities

· Education for our clients, mainly in the English language but including help with literacy and numeracy.

The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission.  They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.

Specific roles for the operations manager are:

· Support of communication within the charity

· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation

· Line management of our full-time caseworker and part-time office manager

· Support of elements of casework by allocating other volunteers, logistics etc.

· Making day-to-day decisions within agreed scope, for management of the charity

· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions

· Advising the committee in developing the charity, helping work on core mission, vision and strategy.

· Working with our fundraisers to provide required information and guidance where needed.

The successful candidate would have experience in:

· Proven organisational and multitasking skills

· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)

· Ability to build and maintain relationships with internal and external stakeholders

· Management of staff and volunteers

· Working with a volunteer committee and trustees

· Development of a business, charity or equivalent organisation

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Operations Manager of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Operations Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Operations Manager of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

Production plays a critical role in our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Department, you will lead the creation of high-quality media assets that document the learner journey, showcase professional growth, and provide the visual and auditory evidence required to bridge employment gaps for career changers and newcomers to the UK. This is a unique opportunity to deliver tangible community impact by ensuring our participants have the professional media presence needed to tackle discrimination in the job market.

Operations Manager of Department (Production)

The Opportunity

This position offers a significant career step-up, providing experience in managing end-to-end media operations—spanning pre-production planning to post-production delivery—within a social justice framework. In this Operation Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our storytelling is technically seamless and emotionally resonant.

Role Purpose

The Operations Manager of Department (Production) sits between Directors and Managers, turning high-level media objectives (such as podcasts, documentaries, or training videos) into clear, deliverable department plans. You own the direction, technical structure, and delivery control of the Production department to ensure pace, reliability, and high-quality output.

Key Responsibilities

• Strategic Planning: Turning Director objectives into practical production schedules, covering both pre-production (storyboarding, scripting, logistics) and post-production (editing, sound design, colour grading).

• Manager Leadership: Coaching Production Managers to run projects effectively, ensuring all media assets are tracked and visible in MeisterTask.

• Assurance & Rework Control: Reducing technical rework by improving initial brief clarity and ensuring time is built into plans for iterative reviews.

• Director Reporting: Providing weekly reports on production milestones, WIP, and technical risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and maintains a professional environment for all contributors.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

• Proven experience in media production management (Pre and Post Production).

• A portfolio of video, audio, or multimedia projects / CV.

• Familiarity with production software (such as Adobe Premiere Pro, After Effects, Audition, or DaVinci Resolve).

• Flexibility and openness to work on a variety of tasks across different media formats.

• Focused, organised, and able to prioritise and execute production workflows independently.

• To show professionalism at all levels and in all environments.

• Strong team player with a focus on collaborative storytelling.

• A keen eye for technical detail and aesthetic consistency.

• Excellent communication skills.

• Degree in Media Production, Film, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.