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Voluntary Interim Charity Manager
Women on the Frontline Ministries (WOFM)
Hybrid · East London / Flexible Working · Volunteer Leadership Opportunity
Approx. 20 hours per week (flexible) | Min 6 month commitment preferred
Lead with compassion. Shape the future. Help transform lives.
Women on the Frontline Ministries (WOFM) is a Christian charity supporting women affected by sexual exploitation, trauma, isolation, abuse and vulnerability through outreach, advocacy, practical support and relationship-based care.
For many years, WOFM has built trusted relationships within local communities across East London, working alongside churches, frontline organisations and partner agencies to provide compassionate, non-judgemental support to women facing complex challenges.
We are now seeking a values-driven and collaborative Volunteer Charity Manager to help lead the organisation into its next season of growth, sustainability and impact.
About the Role
The Volunteer Charity Manager will provide overall leadership, coordination and operational oversight for the charity, working closely with the Board of Trustees, staff team and volunteers to strengthen the delivery of WOFM’s mission and future development.
This is a varied leadership role combining strategic coordination, relationship management, community engagement and operational oversight within a grassroots charity environment.
The successful candidate will not be working alone. The organisation currently includes:
• a part-time Women’s Support Worker
• a part-time Social Media Lead
• a dedicated team of volunteer Outreach Assistants
• an active and supportive Board of Trustees committed to working closely alongside the Manager
The Board is seeking a self-starting individual who works well independently and is committed to supporting the successful candidate with a sustainable organisational structure as the charity continues to grow and develop.
Key Responsibilities
Leadership & Operational Coordination
• Provide overall coordination and day-to-day leadership across the charity’s outreach programmes and activities
• Oversee the effective delivery of operational priorities, outreach services and community engagement initiatives
• Maintain and strengthen effective systems, administration and organisational processes
• Work collaboratively with staff, volunteers and trustees to ensure services are delivered safely, compassionately and effectively
Team Leadership & Volunteer Coordination
• Encourage, coordinate and develop staff and volunteers across the organisation
• Oversee volunteer communication, engagement and rota coordination
• Contribute to recruitment, onboarding and ongoing team development
• Foster a collaborative, values-led and supportive organisational culture
Safeguarding & Community Engagement
• Promote good safeguarding practice and help ensure safeguarding responsibilities are managed appropriately
• Build strong working relationships with local organisations, churches and support agencies
• Contribute to advocacy, signposting and practical support activities where appropriate
Partnerships & Representation
• Build and maintain positive relationships with community partners, churches, local organisations and stakeholders
• Represent WOFM at meetings, networking opportunities and community events
• Champion awareness of the charity’s mission, impact and future vision
Governance, Sustainability & Development
• Work closely with the Chair and Board of Trustees to support the strategic direction of the organisation
• Prepare updates and reports for trustee meetings where required
• Contribute to fundraising activities, funding applications and sustainability planning
• Help strengthen the long-term development and operational capacity of the charity
About You
We are looking for someone who is compassionate, organised and able to lead with empathy, wisdom and good judgement.
You may have experience within:
• charity leadership or voluntary sector management
• community outreach or social impact work
• ministry or faith-based leadership
• safeguarding or support services
• operations, programme or project coordination
• volunteer management or partnership working
We also welcome applications from individuals with transferable leadership experience and a genuine passion for supporting vulnerable women and strengthening communities.
Note: This role is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate is required to complete an enhanced DBS check.
Skills & Qualities
• Strong interpersonal and communication skills
• Ability to lead, coordinate and motivate others
• Organised with strong administrative and leadership abilities
• Emotionally resilient with sound judgement and professional boundaries
• Collaborative and able to work independently when required
• Comfortable using email, spreadsheets and online communication platforms
• Understanding of confidentiality and safeguarding principles
• Alignment with the values and compassionate ethos of the organisation
Time Commitment & Availability
This is a flexible volunteer leadership role of approximately 20 hours per week, which we are happy to shape around the right person’s other commitments. We would suggest thinking of it as roughly 4 hours a day across a typical working week but how those hours are arranged is genuinely negotiable, and we are open to discussing an arrangement that works for you.
The role is hybrid, combining:
• remote and flexible working from home
• attendance at outreach activities, particularly on Wednesday afternoons for daytime drop-in sessions and Friday evenings for evening outreach
• meetings and occasional events in East London (typically evenings and occasional weekends)
• trustee and board meetings on a regular scheduled cycle
Reasonable, pre-agreed out-of-pocket expenses actually incurred in carrying out the role (for example, travel) will be reimbursed. Ideally, we are seeking someone able to commit to the role for a minimum of 6 months to support continuity and sustainable growth.
Support & Future Development
The successful candidate will work alongside a committed Board of Trustees, staff team and volunteers who are passionate about the mission of the charity.
While this is currently a voluntary role, the Board is actively working to secure funding with the aim of creating paid leadership and operational roles in the future. We cannot guarantee if or when such funding will be confirmed, and any future paid appointment would be made through a fair and open recruitment process. That said, someone who grows with WOFM and comes to know the organisation well would be well placed to be considered as those opportunities arise.
The organisation is continuing to strengthen its operational foundations and develop sustainable structures to support long-term impact within the community.
Why Join WOFM?
This is an opportunity to:
• make a direct and meaningful difference in the lives of vulnerable women
• help shape the future direction of a growing grassroots charity
• work alongside a passionate and committed team
• contribute to a mission rooted in compassion, dignity, faith and hope
• build sustainable impact within local communities
• grow with an organisation that is actively working towards funded leadership roles
How to Apply
Please send the following
• your CV or a short summary of relevant experience
• a covering letter outlining your interest in the role and what you feel you could bring to the organisation
Informal conversations and expressions of interest are warmly welcomed before you apply. Please feel free to reach out by email to arrange a call. We are reviewing applications on a rolling basis. Early applications are encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CoachActivism
We provide certified mental health coaching and leadership support to humanitarian organisations and individuals.
LinkedIn Content and Community Manager
About the Role We are seeking a detail-oriented and proactive volunteer to support the management and growth of our CoachActivism LinkedIn presence. This role focuses on maintaining a consistent posting rhythm, improving content quality, and increasing engagement with our audience.
Key Responsibilities
1. Content Planning
2. Content Scheduling & Posting
3. Content Optimization
4. Engagement & Community Interaction
5. Performance Tracking & Insights
Skills & Experience Required:
Nice to Have:
Time Commitment
What We Provide
Impact Your work will help amplify CoachActivism’s message, strengthen our online presence, and support a growing community of coaches and changemakers.
Minimum Hours per Week:
2-3 hours per week
Duration:
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.
About Help4Homeless
Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.
Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.
The Role
As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.
Key Responsibilities
Who We’re Looking For
No formal experience required, just commitment and initiative.
Why Join?
Our Current Campaign
We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the HR Programme
2. Team Leadership & Management
3. Stakeholder Engagement
4. Programme Design & Implementation
5. Monitoring & Evaluation
6. Communication & Advocacy
Required Skills
Preferred Qualifications
Job Types: Part-time, Volunteer
Benefits:
Application question(s):
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Stray Cat Charity (TSCC)
The Stray Cat Charity is a newly established UK-registered CIO working to rescue, rehabilitate, and rehome stray cats in Greece, starting in Patras. Our current priority campaign is to raise £35,000 to build a dedicated stray cat shelter in Patras, Greece, which will provide safe housing, veterinary care, and a pathway to adoption for vulnerable cats. As a growing new charity, we are building our fundraising and outreach network across the UK.
Role Purpose
We are looking for a motivated volunteer to support the growth of our charity by helping identify and connect with potential supporters in their local area. This includes community groups, schools, corporates, and potential major donors who may be interested in supporting or fundraising for stray cats in Greece. The aim of this role is to help generate awareness, build relationships, and support fundraising activity for our current and future campaigns.
Key Responsibilities
The volunteer may support with:
Fundraising Options
Volunteers may either:
Ideal Volunteer
We are looking for someone who is:
About the Charity
The Stray Cat Charity is a new organisation, meaning volunteers will play a key role in shaping our growth, impact, and fundraising success from the ground up.
Support Provided
We will provide:
Impact of This Role
Your work will directly contribute to raising vital funds to build a safe shelter in Patras, Greece, improving the lives of stray cats and creating long-term sustainable welfare solutions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer HR & Volunteering Manager
Shape our culture. Build our volunteer community. Empower Londoners to transform their futures.
London is full of talent — but not everyone gets the chance to show it. For too many adults living in socio‑economically disadvantaged communities, confidence, opportunity and access to the workforce feel out of reach.
Unlock YOUR Potential is here to change that.
We’re building a new charity dedicated to giving adults the skills, tools, confidence and opportunities they need to thrive in work and in life. And now, at this defining moment, we’re searching for a Volunteer HR & Volunteering Manager to help build the people‑powered engine that will drive our mission forward.
This isn’t just a role. It’s your chance to shape the culture, community and heart of a charity from day one.
Why This Role Matters
Our volunteers will be the lifeblood of our organisation — the mentors, coaches, facilitators and supporters who help Londoners rebuild confidence, develop skills and unlock new opportunities.
To make this possible, we need someone who can:
Build our volunteering programme from the ground up
Recruit, onboard and support an incredible community of volunteers
Create a culture where people feel valued, inspired and connected
Put in place the HR foundations that prepare us to become a future employer
Your leadership will ensure that the people who give their time to us feel supported, appreciated and empowered — because when volunteers thrive, our participants thrive.
What You’ll Do
As our Volunteer HR & Volunteering Manager, you will lead on everything that makes our people experience exceptional.
You will:
Design and launch our volunteering programme
Recruit, onboard and retain volunteers across all areas of the charity
Build a positive, inclusive and values‑driven volunteer culture
Develop volunteer policies, handbooks, training and support frameworks
Create recognition and wellbeing initiatives that keep volunteers engaged
Lead on HR foundations — policies, processes and compliance — to prepare us for future paid staff
Support the Founder in shaping organisational culture and people strategy
Ensure our people practices reflect our mission, values and commitment to equality
This is a rare opportunity to build a people‑first charity from the ground up — and to shape the experience of everyone who joins us.
What You’ll Gain
This role offers purpose, leadership and professional growth in equal measure.
You’ll gain:
Senior‑level HR and volunteer management experience
The chance to design and lead a volunteering programme from scratch
Experience in organisational culture, people strategy and HR compliance
A close working relationship with the Founder and Executive Director
A leadership role that strengthens your CV and future career
The fulfilment of knowing your work directly impacts lives across London
This is the kind of experience that builds careers — and strengthens communities.
Who You Are
You’re someone who:
Loves working with people and building positive cultures
Is organised, proactive and passionate about creating great experiences
Has HR, volunteering or people‑management experience (or strong potential)
Enjoys designing systems, processes and frameworks
Believes deeply in equality, opportunity and social justice
Can give a few hours a week to help shape a charity with huge potential
You don’t need to be an HR expert in every area — just committed, thoughtful and ready to lead with heart.
Your Impact
Your leadership will help create:
A thriving volunteer community that feels valued and supported
A strong organisational culture rooted in dignity, empowerment and inclusion
HR foundations that prepare us to employ staff in the future
A people‑first environment where volunteers and participants can flourish
A charity capable of delivering life‑changing programmes for years to come
Your work becomes the backbone of a movement that helps Londoners unlock their potential.
Ready to help build a charity that transforms lives across London?
If you’re passionate about people, culture and community — and excited by the idea of helping launch a transformative organisation — we’d love to hear from you.
Join us as our Volunteer HR & Volunteering Manager — and help London unlock its potential.
Career Coaching, Employability Skills, Personal Development, Life Coaching and Corporate Mentoring
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating inclusive, anti-sectarian, and empowering spaces for Muslims?
Inclusive Mosque Initiative is looking for a Chair of Trustees to help lead our mission forward.
The Chair provides visionary and strategic leadership to the Board
of Trustees of IMI, ensuring effective governance, accountability, and alignment with IMI’s
mission to create inclusive, safe, and inter-sectarian spaces for Muslim worship, learning, and
community building. This pivotal role supports the organisation’s growth and impact while
fostering a values-driven, accessible, and collaborative board culture.
Why Join the Board?
Who We’re Looking For
We welcome Trustees who:
To apply, see the role description packs and fill in the online form
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Volunteer Email Marketing & Retention Manager
Job Title
Volunteer Email Marketing & Retention Manager
Location
Fully Remote
Hours
Flexible dedication
Reporting To
Podcast Production Director
About Us
Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.
We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.
Our content focuses on:
Survivors of CSA, RSA, CT, and CA stories
Whistleblowers and retired experts
Generational trauma and healing
Youth empowerment and education
Community transformation through honest storytelling
Job Purpose
The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.
You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.
This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.
About the Role
The Volunteer Email Marketing & Retention Manager will:
Develop and manage email marketing campaigns
Create engaging newsletters, updates, and community communications
Build retention strategies that strengthen audience connection and participation
Support onboarding journeys for new members and subscribers
Help nurture long-term relationships with supporters and community members
Segment email audiences for targeted communication
Monitor campaign performance and recommend improvements
Collaborate with content, outreach, SEO, and production teams
Support launches, campaigns, events, and membership engagement initiatives
This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.
Main Responsibilities / Key Duties
Plan and execute email marketing campaigns
Create newsletters and audience engagement emails
Develop retention and re-engagement strategies
Build onboarding and nurture email sequences
Segment subscriber and membership audiences
Monitor open rates, click-through rates, and engagement metrics
Improve email performance through testing and optimisation
Support membership growth and community participation initiatives
Maintain organised campaign schedules and communication systems
Assist in developing scalable retention and engagement workflows
Skills, Experience & Requirements
Essential Skills & Qualities
Email Marketing & Communication
Strong written communication skills
Understanding of email marketing principles
Ability to create engaging and audience-focused messaging
Strategic and creative thinking skills
Organisation & Systems
Highly organised and detail-oriented
Ability to manage multiple campaigns and deadlines
Strong time-management and planning skills
Analytical & Growth Skills
Ability to analyse engagement and campaign performance
Problem-solving and optimisation mindset
Understanding of audience retention and community engagement principles
Personal Attributes
Compassionate and emotionally intelligent
Self-motivated and proactive
Passionate about advocacy, healing, education, and social impact
Comfortable working independently within a remote environment
Mission-driven and community-focused
Desirable Experience
Experience in any of the following areas is desirable but not essential:
Email marketing campaigns
Audience retention strategies
Newsletter management
CRM or subscriber management systems
Digital marketing
Community engagement
Copywriting or content marketing
Marketing automation
Advocacy or NGO communications
Media, journalism, or digital production
Experience using tools such as:
Mailchimp
ConvertKit
HubSpot
Google Analytics
would be beneficial but is not essential.
Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.
What You Will Gain
Founding role experience within a purpose-driven media organisation
Opportunity to build and shape audience retention systems from the ground up
Hands-on experience in email marketing, engagement, and community growth
Direct involvement in a platform advocating for healing, justice, and truth
Opportunity to expand your communication, strategy, and leadership experience
Long-term growth opportunities as the organisation expands globally
Potential pathway into paid opportunities as funding and growth increase
We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.
Additional Notes
This role may not be suitable for individuals who:
Prefer low-responsibility volunteer work
Dislike communication planning, engagement tracking, or retention strategy
Are seeking immediate paid employment
Prefer avoiding strategic decision-making responsibilities
Are uncomfortable working with advocacy or sensitive social topics
Next Steps
Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.
You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.
KEY RESPONSIBILITIES
Operational Oversight
• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals
• Support departments to stay aligned, compliant, and focused on delivery
• Identify opportunities to streamline processes, maximise resources, and improve impact
HR Oversight
• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements
• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant
• Provide HR guidance to managers and staff; escalate to external expertise when needed
• Maintain oversight of volunteer engagement and HR record keeping
Finance Oversight
• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration
• Monitor budgets, financial reports, and expenditure in line with charity governance standards
• Ensure accurate, timely reporting to the CEO and Trustees
• Liaise with accountants, auditors, and external advisors as required
Leadership & Governance
• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy
• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation
• Model organisational values of safeguarding, equity, inclusion, and community impact
WHO WE'RE LOOKING FOR
• Experience in operations, management, or a related professional field
• Working knowledge of HR processes and UK employment law
• Financially literate — comfortable with budgets, reports, and financial summaries
• Familiar with charity governance, safeguarding, and compliance requirements
• Confident, values-led, and able to hold accountability with care
• Highly organised, reliable, and able to manage competing priorities
• Committed to equity, inclusion, and community impact
This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.