Community management volunteer roles

Since 1988, Autograph has been shaping a more inclusive future in the visual arts and beyond. We champion artists who explore race, representation, human rights and social justice through photography. Autograph’s work ensures these stories are seen and celebrated, deepening understanding of ourselves and others.

Autograph is looking for trustees to help us plan strategically so that we can amplify the local and global reach of our artists’ projects and engage as many people as possible with our mission. Trustees hold a key role in helping us to realise social change through supporting us to deliver our mission and guiding our strategic development. You would have the opportunity to meet artists, participants and partners, join events, attend exhibition launches, get to know our collection of photography, and engage with selected projects if you want to.

Do you have any of the following?

• Higher Education leadership experience in visual arts in the UK and internationally delivering multi-partner research projects.
• Legal experience in the field of civil law/human rights.
• Strategic experience in fundraising, cultivating and securing donors and patrons for arts projects.
• Financial expertise and knowledge of charitable regulation either in the arts sector or the wider charity sector.
• Knowledge and experience of property development.

And a very strong commitment to social justice and inclusion? If so, we would love to hear from you!

Voluntary
This is an unpaid, voluntary role

Term Length
Term of 4 years, with possibility of renewal

Board Meetings
Four meetings each year: two online and two at Autograph

Read more about what a charity Trustee does, the role at Autograph, and download the recruitment pack on our website.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Teachers and educational facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are seeking experienced teachers and educational facilitators to lead workshops and deliver engaging environmental education sessions to children and young people. Sessions may take place at schools or around the perimeter of the site we want to transform into East London Waterworks Park.

This role would include:

• Leading hands-on outdoor learning workshops
• Delivering nature-based activities to school groups
• Supporting the creation of ELWP’s Under 18s volunteering policy
• Supporting outreach efforts to promote ELWP’s existing learning programmes

Schools, universities and youth groups we've collaborated with include:

• Waltham Forest College 
• Henry Maynard Primary School, Walthamstow
• Buxton School, Leytonstone
• Kingsmead Primary School, Hackney
• Daubeney Primary School, Hackney
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

Our new Trustees may come from many walks of life and we do not require prior board-level experience. At this time, we are particularly keen to hear from candidates who can help to build the charity’s infrastructure with: finance or accountancy, law, human resources and people management, income generation, commercial fundraising, marketing and communications, as well as those with experience in the education sector or working with young people.

Successful candidates will be able to demonstrate some of the following qualities:

• Sound judgement and strategic thinking ability balanced by an openness to listening to others and to new ideas
• A clear commitment to equality, diversity and inclusion in the organisation
• Understanding or experience of the arts and/or education and a belief in the transformative power of poetry and performance
• An enthusiasm for arts charity work and the confidence and willingness to advocate our mission.
  
  All Trustees will be offered an induction. The role offers the opportunity to learn about governance and what it takes to run an arts organisation and achieve its objectives. Alongside experienced individuals, we also want to recruit a young trustee who would be willing to take up a governance role for the first time, someone who is willing to be mentored, so that we can offer tailored support and training as required.
  
  All Trustees will have the opportunity to attend Young Identity writing workshops, training, and events to experience Young Identity’s unique delivery of poetry and performance.
  
  Our current board is a diverse mix of trustees with backgrounds in: economics, law, psychology, education, counselling, young people’s arts production, community engagement and creative business development. The current board brings a wealth of knowledge, both specialist and general, as well as invaluable perspectives and lived experience ranging from the local, national and international. However, we also need to actively manage changes to the board as the terms of current trustees come to an end. We strive to do this in a systematic and organised way to ensure both continuity, stability as well as the development and progression of Young Identity.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Are you a dog lover with room in your home to look after a dog during evenings and weekends? This could be the perfect role for you!

As a Training Dog Fosterer, you’ll provide a loving temporary home to a dog in training, typically for a period of 12 to 20 weeks, as they begin their journey to become a guide dog. You’ll get to see the progress your furry companion is making in their training and be a vital part of their journey, without the commitment of looking after a dog full time.

What you’ll be doing:

In this rewarding role, your support for a guide dog in training will include:

• Doing the school run for your dog in training! This will typically involve dropping them off and picking them up at an agreed time Monday to Friday at one of our regional centres or community teams, however, some sites may vary. There are some locations where we will be able to collect and return the training dog from your home. 
• Caring for your dog in your home such as feeding, grooming, free running and playing, following the advice of our expert staff.
• Helping your dog keep up with their training by reinforcing the techniques at home from our first-class training programme.
• Making sure your dog is not left alone for more than four hours in a 24-hour period. If you’re planning on going on holiday, let us know at your initial phone call so we can plan alternative cover for your future life changer.

Can I foster a dog?

If you’re hoping to foster a guide dog in training, here’s what we ideally look for:

• Being close to one of our regional centres or community teams so that your dog can get to their training. 
• The agreement of your landlord to have a dog in your home if you rent your home.
• A safe and secure area outside for the dog to go to the toilet.

However, we try to be flexible – for example, you’ll still be able to foster a dog if you live in London, even if you don’t have access to outside space. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction in knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of seeing your dog learn new training techniques to help them develop into a guide dog.
• An insight into our bespoke world-class training programme so that your dog’s training stays consistent at home, which can also help you train your own dogs or advance in a future career in dog handling.
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

You’ll attend a training workshop to understand the basics of our bespoke training techniques so you can confidently support your dog’s training at home. You’ll also receive ongoing guidance from your volunteer manager. If you have questions about the training requirements, we can answer these at your initial phone call along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, dog food costs and other materials needed for your dog’s training.

Minimum age for volunteer is 18.

We also have a respite fosterer role available in some areas, where a dog would stay with you full time before moving on to the next stage of its journey.

Please check out our website to see what roles are available where you live.

The Board Adviser supports the Board by offering governance insight and advice, helping Together Co to operate effectively, meet it’s legal responsibilities, and deliver its mission with integrity and confidence. Working closely with the Chair of Trustees, CEO, and Senior Leadership Team, the Board Adviser supports effective governance, strong decision-making, and clear records, helping create the foundations that allow our services, volunteers, and staff to thrive.

Governance and Legal Compliance

• Become a source of guidance on the charity’s governing documents and good governance practice.
• Support awareness of legal and regulatory obligations, including Charity Commission and Companies House requirements.
• Support the preparation and timely submission of annual reports, accounts, and statutory returns.
• Support the Senior Leadership Team in scheduling, reviewing, and updating governance-related policies.
• Highlight emerging governance or regulatory risks for trustee discussion

Trustee Appointments, Induction, and Development

• Support the Chair and Board to ensure trustee appointments, reappointments, and stand-down processes follow the Articles and agreed procedures.
• Coordinate completion and updating of trustee declarations, eligibility checks, and governance registers.
• Support the governance elements of trustee induction so new trustees understand their roles, responsibilities, and the charity’s governance framework.
• Coordinate ongoing trustee training and development opportunities.
• Support the Board in succession planning for key governance roles.

Board and Meeting Support

• Support the Chair in planning Board and committee meetings, including agenda preparation and forward planning.
• Support clear and transparent processes for declaring and managing conflicts of interest in line with policy.
• Attend Board and committee meetings.
• Take accurate minutes, clearly recording decisions, actions, and agreed responsibilities.
• Support follow-up on agreed actions.
• Foster a positive, respectful, and well-organised meeting culture

Person Specification

Essential:

• Commitment to Together Co’s mission and values.
• Interest in or willingness to learn about charity governance and legal responsibilities.
• Strong organisational skills and attention to detail.
• Ability to work collaboratively and communicate clearly.

Desirable:

• Experience in governance, compliance, or charity administration.
• Familiarity with Charity Commission processes.
• Understanding of good governance practice, risk, and conflicts of interest.

What’s in it for you:

• Make a positive impact for people in your local area by ensuring Together Co is sustainable and meeting the needs of the community.
• Meet people and build relationships with trustees, staff, and other volunteers.
• Develop your governance, leadership, and strategic skills.
• Gain valuable experience and insight into charity leadership and governance.

Remuneration: This is a voluntary role. Reasonable expenses will be reimbursed

Help safeguard our future: Join BBS UK as our Treasurer

Bardet-Biedl Syndrome UK (BBS UK) is seeking a new Treasurer to join our Board of Trustees and play a key role in ensuring the charity remains financially strong, sustainable, and well governed.

Bardet-Biedl syndrome (BBS) is a rare, complex genetic condition that causes blindness, learning disabilities, obesity, and a range of additional health challenges. BBS UK is the only UK charity dedicated to supporting individuals and families affected by BBS.

We provide advocacy services, NHS clinic support, publications, and community events that help people navigate life with BBS. Each year, we support over 700 individuals, working alongside a small team of dedicated part-time staff and committed volunteers.

It’s an exciting time to join our charity. We are looking to strengthen our governance and build on our financial foundations to support future growth and impact.

The role

As Treasurer, you will oversee the financial governance of BBS UK, working closely with the Board of Trustees, Operations Manager, and external accountant.

This is a strategic oversight role, not a hands-on bookkeeping position. Day-to-day financial administration is carried out by staff; the Treasurer provides assurance, guidance, and clarity to support good decision-making.

Key responsibilities include:

• Maintaining a strategic overview of the charity’s financial health

• Presenting clear summaries of financial information at Board meetings

• Advising Trustees on the financial implications of plans and decisions

• Overseeing the annual budget and supporting longer-term financial planning

• Ensuring appropriate financial controls and procedures are in place

• Supporting the preparation of annual accounts and liaison with the Independent Examiner

• Helping ensure appropriate reserves are maintained in line with policy

The Board of Trustees retains collective responsibility for the charity’s finances.

We’re looking for someone with:

Essential:

• Experience in finance, accounting, bookkeeping, or financial oversight

• Confidence interpreting financial information and explaining it clearly to non-financial colleagues

• Understanding of financial controls and good governance

• Ability to think strategically and identify financial risks

Desirable:

• Experience in a charity or not-for-profit setting

• Understanding of restricted and unrestricted funds

• Experience working with budgets or management accounts

We particularly welcome applications from people with lived experience of BBS or a connection to the BBS community, though this is not essential.

As a BBS UK Trustee, you will have:

• Induction, training, and ongoing support

• Reasonable expenses reimbursed

• Opportunities to develop new skills and contribute at a strategic level

• The chance to make a meaningful difference to a rare disease community

• Opportunities to collaborate with dedicated trustees, staff, and partners

Time commitment

• Attendance at four Board meetings per year (online, approximately 3 hours each)

• Reviewing financial information monthly or quarterly

• Additional input around budget setting and year-end accounts

• Attendance at our annual conference weekend (in person; expenses covered)

If you would like an informal conversation about the role before applying, we would be very happy to arrange a chat with our Chair.

BBS UK is committed to equality, diversity and inclusion, and we welcome applications from people of all backgrounds who share our values and want to support our community.

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

Are you an enthusiastic volunteer looking for a new role where you'll be able to use your skills to really make a difference? Are you passionate about helping others? Could you use your literacy knowledge to support volunteers and readers?

Read Easy Sheffield is a successful local charity that provides free, confidential, one to-one reading coaching for adults who struggle with reading, affiliated to national charity Read Easy UK. We are currently looking to expand our work and for this we need some more volunteers to join our friendly management team, and we excited to be seeking a new Literacy Specialist.

The Literacy Specialist is a vital and interesting role within the Read Easy Sheffield Management Team to make sure that all readers get the support they need during their reading journey. You’ll provide literacy support to the volunteer coaches and give advice on specific challenges they may be facing. This voluntary position would be fantastic for someone who has experience with literacy and education, and can be patient and flexible. You will receive training and support from Read Easy UK to develop your skills, and get to work alongside an enthusiastic Management Team. You will play an instrumental part in making sure our group continues to thrive!

What will you be doing?

• Providing literacy support to the Coordinators and Reading Coaches.
• Visiting reading pairs to advise on specific situations and challenges that Readers and Coaches may be facing.
• Contributing to the content, delivery and organisation of coach meetings.
• Finding or creating useful activities and resources that Coaches can use to support and extend their Readers’ learning.
• Attending monthly Management Team meetings.

The role is flexible so you can choose your own hours – you might expect to spend 2 to 3 hours a week on this. To get the most from the role, we expect all Management Team members to support Read Easy Sheffield for at least one year.

What's in it for you?

• A rewarding role that has a positive impact on people's lives

• Opportunity to meet and work collaboratively with new people

• Training and support to develop your skills

• As part of the Management Team, you will help shape the direction of the organisation

The skills you will need:

• A background in teaching reading/literacy (preferably, but not necessarily, with adults).

• An understanding of the difference between the needs of adults and children in the learning process.

• A knowledge of the range of teaching resources that are available for adults, or a willingness to research them.

• Reasonable confidence in using IT.

• The ability to use initiative and work independently.

• A willingness to abide by Read Easy policies and procedures.

• An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.

• A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.

Please be aware that the reading coaching takes place in venues across the city, mainly in libraries and community centres. Bearing in mind that the role will involve occasional visits to pairs to offer support with their sessions when needed, you will need to be Sheffield-based and ideally able to drive or travel around the city.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.