Community team manager volunteer roles in Paddington, greater london

Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Fundraising Manager/Team Lead to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.

About the Role:

As our Fundraising Manager/Team Lead, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.

Experience Qualification and Requirements

Essential Competencies

• Proven experience planning, managing, and delivering successful fundraising initiatives.
• Skilled in preparing clear, persuasive proposals, applications, and reports.
• Competence in tracking, reporting, and analysing donations and fundraising performance.
• Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
• Ability to manage multiple projects, deadlines, and stakeholders effectively.
• Strong organisational, communication, and relationship management skills.
• Experience working collaboratively with volunteers, staff, and leadership teams.

Desirable Competencies

• Familiarity with CRM or donor management systems.
• Experience designing and executing events and campaign strategies.
• Knowledge of corporate partnership development and grant funding strategy.
• Experience mentoring or supporting junior staff or volunteers in fundraising.
• Ability to integrate fundraising strategy with wider organisational goals.

Qualifications

• Professional qualification in fundraising, charity management, or related fields desirable but optional.
• Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.

Main Responsibilities/ Key Duties

• Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
• Identify, research, and evaluate potential funding opportunities, including:
  • Grant-making bodies
  • Corporate partnerships
  • Individual donors and community fundraising
• Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
• Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
• Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
• Coordinate fundraising events, online campaigns, and community initiatives, including:
  • Logistics
  • Scheduling
  • Volunteer and staff coordination
  • Post-event reporting and follow-up
• Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
• Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
• Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
• Support leadership in strategic planning and decision-making around resource mobilisation.
• Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
• Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.

What This Role Offers You:

• The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
• Hands-on leadership experience in designing and running community-driven systems.
• Personal and professional transformation through exposure to survivor-led, values-centred work.
• A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.

What This Role Is Not For:

• Individuals seeking purely financial reward or hierarchical prestige.
• Those unwilling to work within a values-led, anti-capitalist framework.
• People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.

If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Fundraising is not just income.
It is stewardship.

If you know that:

• Ethical fundraising sustains communities
• Pressure should never compromise values
• Leadership means saying no when needed

We're looking for a Stalls Assistant Manager to help us to deliver an engaging and diverse stalls area at our flagship event, ensuring that the stalls area is a valuable and enriching experience for stallholders and attendees.

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Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event. 

Location: remote/ home based, in-person attendance at events is desirable

Supported/ supervised by: the Stalls Manager, also working closely with volunteers in the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the Stalls sub-team, who are responsible for organising the stalls area within Bi Pride UK’s events; a space which hosts stalls from bi+ community groups, LGBTQ+ charities, small businesses and other fantastic organisations.

The Stalls Assistant Manager will support the Stalls Manager on the planning and delivery of the Stalls area at Bi Pride UK’s events. This role will work collaboratively with the other Stalls Assistant Managers, and support the “on-the-day” volunteers at our events.  The holder of this role will work to maximise engagement in the stalls area and ensure that the stalls area is a valuable and enriching experience for all involved.

Key tasks of this role will include: 

• Working closely with the Stalls Manager, as well as volunteers across the charity, to deliver a stalls area that meets the charity’s vision;

• Supporting the Stalls Manager to recruit a diverse range of stalls, contributing to assessments of each stall holder’s suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of stall holder contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting the Stalls Manager to organise the logistics for the stalls area (including layout, arrival times and access to resources such as plug sockets, etc.);

• Assisting the smooth delivery of the stalls area at the event, including guiding on-the-day event volunteers to carry out their tasks; 

• Maintaining positive relationships and facilitating effective communication with prospective stall holders, confirmed stall holders, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage meets a high standard of accessibility. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evening via conference call, in addition to Stalls sub-team meetings which will be scheduled in line with the team’s best availability. 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering stalls-based events (preferable but not essential);

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and some awareness of relevant health and safety and risk management measures;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, stall holders);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18, who is based in the UK. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

Help us make sure no one faces suicidal thoughts alone.

Samaritans is looking for an enthusiastic and proactive Fundraising Events Admin Volunteer to support our busy Community and Events Team. Your support will help us raise the vital funds needed to ensure people can access emotional support whenever they need it most.

What is the role?

As a Fundraising Events Admin Volunteer, you will play a key role in helping our team focus on delivering successful fundraising events and supporting our incredible fundraisers. From managing enquiries to sending out fundraising materials, you’ll help keep everything running smoothly behind the scenes.

This is a fantastic opportunity to gain hands-on experience in events, fundraising, marketing, and supporter stewardship while making a meaningful difference.

This role will give you the opportunity to:

• Experience volunteering within a busy events team within a large UK charity.
• Develop strong communication skills working within a diverse network.
• Gain an insight into event marketing
• Support our Third-Party Events (TPE) fundraisers, taking part in events like London Marathon, Great North Run and Paris Marathon as well as fundraisers who take part in primarily virtual events, such as Dawn Walk and our Dog Walking Challenge.

Key responsibilities

• Support the Community and Events team to help us deliver our successful fundraising events and stewardship.
• Support our do your own thing (DYOT) and events fundraisers.
• Support with moderation and creating content to make our Stream for Samaritans, Discord server a warm and welcoming place.

Qualities and experience

• Enthusiasm and passion for community and events fundraising
• Excellent organisation skills and attention to detail
• Personable, approachable and able to develop relationships with a wide range of individuals

Please see the role description below for more details about this role.

Time commitment

Ideally we would like the successful candidate to support us one day a week, but we can be flexible with this depending on the work required within the team and the needs of the candidate

Applications

Applications will close on Thursday 30th April 2026.

Applications will be reviewed as they are submitted with video interviews offered to the right candidates as soon as possible. We might close the applications earlier should we find suitable candidates before 30th April.

Seeking a highly organised and creative individual to volunteer with us as our Social Media Manager.  To manage and grow AuDHD UK’s social media presence by planning, creating, and sharing engaging content that raises awareness, fosters community, and supports the charity’s mission.

What will you be doing?

Key Responsibilities

Planning

• Research social media trends, audience interests, and relevant topics to inform content.
• Develop and maintain a social media content calendar to ensure consistent and timely posting.

Content Creation

• Work with the Social Media Content Creator to design and produce creative, accessible social media posts, including graphics, videos, and written content.
• Schedule and publish posts across platforms such as Instagram, Threads, Facebook, and LinkedIn.

Engagement

• Monitor social media channels, respond to comments and messages, and foster positive interactions.
• Analyse engagement metrics to assess performance and inform future content strategies.

Additional Duties

• Collaborate with other teams to align social media with broader campaigns and events.
• Record accurate meeting minutes in team progress meetings
• Stay informed about social media best practices and platform updates.
• Support the development of an inclusive and welcoming online community.

What are we looking for?

Essential Skills & Attributes

• Experience managing social media accounts for organisations or projects.
• Strong content creation skills, including graphic design and copywriting.
• Good written English
• Good understanding of social media analytics and tools.
• Creativity, organisation, and attention to detail.
• Commitment to AuDHD UK’s mission and values.
• Lived experience of AuDHD or neurodivergence (desirable).

What difference will you make?

The Social Media Manager role is crucial in helping us in our fundraising and informational awareness goals. To help widen AuDHD UK's reach online and to ensure engaging and informative content is presented on social media.

How To Apply

Please apply by submitting your CV and a covering statement outlining why you are the best candidate for this specific role. 

As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.

Your role will involve:

• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.

• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.

• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.

Lead with heart. Create connection. Change lives.

At Bright Connections, we believe in a simple but powerful truth: no one should feel alone.

We are a brand new and small, volunteer-run and community-led charitable project based in East London, on a mission to break social isolation for people living with disabilities. Through joyful activities, shared experiences, and a community rooted in belonging, we create spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected.

Our journey began with one family’s love for a sister whose world had become small and quiet. From that love grew a movement — one that believes friendship is a human right, and that connection can transform lives.

To help us get fully set up and launched, we are looking for two volunteers, who can take on these flexible hybrid volunteer roles of Manager and Deputy Manager to help lead Bright Connections and shape its future.

Your role

As part of our small and passionate leadership team, you will help guide the direction of the project, support volunteers, and ensure our activities continue to bring joy and connection to those who need it most.

This is a flexible, hybrid role, designed to fit around your life while making a meaningful impact.

You might be involved in:

• Coordinating and supporting volunteers.

• Helping plan and oversee activities and community events.

• Contributing to the development and growth of the project.

• Ensuring a warm, inclusive, and welcoming environment for all.

Why this matters

• Your leadership will help create spaces where friendships begin.
• Your support will help someone feel seen, valued, and included.
• Your time will help build a community that changes lives.

Who you are

• Compassionate, reliable, and motivated by making a difference.

• Comfortable taking initiative and working as part of a small team.

• Interested in leadership, community work, or building something meaningful.

• Able to commit flexibly in a hybrid (remote and in-person) capacity.

What you’ll gain

• The opportunity to play a key leadership role in a growing community initiative.

• Valuable experience in project coordination and team leadership.

• A chance to shape something meaningful from the ground up.

• The knowledge that your contribution is helping reduce isolation and build real human connection.

At Bright Connections, we are more than a project, we are a movement rooted in kindness, inclusion, and belonging.

Together, we shine brighter.

If you’re ready to help lead with purpose and heart, we would love to hear from you.

Help us build a community where no one is left behind.

Role Description

The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.

You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.

This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.

Qualifications

• At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
• Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
• Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
• Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
• Prior experience in volunteer or nonprofit organisations. (Desirable)
• Membership of a professional organisation in Media, PR, or Communications (desirable)

General Requirements

• Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
• Knowledge of the Pagan Community

Community Café Volunteers

The Bridge Community Hut, N15 6SE

 Love cooking? Enjoy meeting people?

 Join our friendly community café team!

We are looking for enthusiastic and reliable volunteers to help create a welcoming space where local residents can enjoy good food and great company.

Open 3 days per week (including Saturdays), 9:00am – 5:00pm

What you’ll do

 Help prepare simple, nutritious meals

• Serve food and drinks with a smile
• Keep the kitchen and café clean and organised

 What we’re looking for

• Friendly, positive, and team-oriented
• Interest in cooking or community work
• Willingness to learn (no experience needed!)

What you’ll gain

• Valuable café and teamwork experience
• New skills (with training available)
• A pathway into employment
• Meet new people and be part of your community

How to apply

To apply, please email or post your CV..

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Registered in 1999, Daybreak is a charity whose foundations are in growing the practice of Family Group Conferences in the UK. From this, we have seen the positive impact that occurs when families and communities are empowered to take action when faced with challenging situations.

People and communities often feel disempowered - especially those whose lives are influenced by the systems around them. However, we know that people can take action to support each other and choose what action to take when given the right opportunity to have their voice heard.

This is why we believe in a world where families, people’s wider social networks, and communities work together to make decisions and proactively solve the problems affecting their lives.

Now, utilising a range of family led decision making approaches and working alongside partner organisations and within the community, we bring people together to create opportunities for them to communicate, work together, and choose what actions to take, in order to move forward, be safe, and thrive.

Throughout our various programs, our work centres around the principles of voluntary participation, transparency and openness for all, advocacy for those who need it, and for our contribution to be facilitative not prescriptive.

Who we’re looking for

We are looking to welcome two new members to our Board of Trustees.

To serve as one of Daybreak’s trustees is to play a fundamental role in enabling our charity to pursue its vision, mission, and values. Your contribution to discussions and decision-making at the highest level of our organisation will ensure that we can continue to provide our services to those in need of our support.

The role is more focused on strategy than detail. You will offer crucial guidance and support to management in developing a growth strategy that will allow Daybreak to reach more people and touch more lives.

There is no requirement for you to have experience as a Trustee. All we need is a willingness to use your skills and expertise to support Daybreak, a desire to make a difference for our service users, and a commitment to active participation in the role.

We would especially welcome applications from those with experience in Data, Digital and either Children or Adult Social Services.

The time commitment involved is around thirty hours per year, though a wide range of opportunities to get involved in the Board’s work will be provided. Board meetings are usually held quarterly in Hampshire or online.

What we offer

‍ As a trustee you will be given:

• Induction and ongoing support.

• Board-level experience in a friendly environment, with the opportunity to exercise your existing skills and develop new ones. Our Board contains a diverse range of individuals from various backgrounds, including business and family services, and you will be able to tap into and learn from the breadth of knowledge that they possess.

• Scope to drive a growth strategy designed to expand our services and allow us to give more families and communities the chance to take control of their circumstances. Your experience and insight will be vital in enabling us to channel the power of families and communities coming together to strengthen the bonds between them.

• A comprehensive insight into the charitable sector, the challenges it faces, and how these challenges can be overcome.

• The opportunity to make a real difference to the lives of children, young people, and their families. Your strategic input will help spur positive change and empower families and communities to overcome their unique challenges, and you will see the beneficial impact of your decision-making play out across our services.

• The knowledge that your contribution has helped secure the best possible results for service users and navigate the challenges our charity faces. By helping us, you will help families to find more workable solutions to their problems, while avoiding plans being imposed upon them.

Volunteer Opportunity: Finance Manager

Are you detail-oriented, organised, and confident managing finances? We’re looking for a Volunteer Finance Manager to oversee our financial processes and help ensure the sustainability and accountability of our organisation.

Role Overview:
As a Finance Manager, you will take a lead role in managing and monitoring our finances, ensuring accurate record-keeping and supporting informed decision-making. You’ll work closely with the leadership team to maintain financial health and transparency.

Key Responsibilities:

• Oversee day-to-day financial management and record-keeping

• Prepare and monitor budgets, forecasts, and financial reports

• Track income and expenditure, ensuring accuracy and compliance

• Support funding applications with financial information where required

• Ensure financial policies and procedures are followed

• Provide regular updates and financial insights to the team

• Assist with financial planning and strategy

What We’re Looking For:

• Strong numerical and analytical skills

• Experience in finance, accounting, or bookkeeping (preferred)

• High level of attention to detail and accuracy

• Good organisational and time management skills

• Ability to handle sensitive information with confidentiality

• Proficiency in spreadsheets or financial software

• Reliable, proactive, and able to work independently

What You’ll Gain:

• Practical experience in financial management within a real organisation

• Opportunity to develop strategic and analytical skills

• Enhanced CV with leadership-level responsibility

• Insight into financial planning in the charity or community sector

• A chance to make a meaningful impact behind the scenes

Time Commitment:
Flexible, with regular monthly input and occasional additional support as needed.

Location:
REMOTE - UK ONLY

Play a vital role in helping us manage our resources effectively and achieve our goals.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.

Key Tasks:

• Scheduling audience-specific, engaging and shareable content in different formats 

• Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following 

• Creating call to actions to increase our Mailchimp mailing list 

• Book attendance at networking and fundraising events

• Help us with copy writing for the press, fundraising tools and internet site. 

Key Skills:

• Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva 

• Experienced in using social media such as Facebook; Instagram; LinkedIn 

• Able to research social media management tools such as Buffer 

• A confident copywriter who can write for different comms channels 

• Confident communicator with strong organisational skills

PERSON SPECIFICATION 

EXPERIENCE 

Relevant experience using digital communications tools and creating engaging content 

KNOWLEDGE, SKILLS & ABILITIES 

Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication 

Ability to work well within a team and independently 

Understanding of issues faced by those recovering from addiction 

Demonstrated commitment to the vision, mission and values of the organisation 

You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.   

MAIN PURPOSE: 

• To support the comms/fundraising team with communication and events. 

• Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.

Estimated need for the charity: 

Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection. 

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.