74 Coordination and support days volunteer roles

Keytasks include:

· Lead on recruitment activity and selection decisions

· Carry out initial conversations and informal screening

· Coordinate onboarding and inductions

· Allocate tasks 

· Support volunteers day to day

· Build relationships and maintain engagement

· Deliver role-specific training

· Ensure volunteers complete required training

· Address minor issues and provide feedback

· Escalate concerns to HR where needed

· Maintain volunteer records (contact details, availability, hours if needed)

· Act as main point of contact for volunteers

· Conducting 1-1s with volunteers as well as offering informal support

· Raise safeguarding concerns as appropriate using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· Ensure that Mast Cell Action has a steady stream of volunteers enabling the charity to achieve its objective goals

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability whilst working remotely

Experience/skills required:

· Proven experience as a volunteer manager/coordinator or relevant HR experience

· Excellent verbal communication skills, with the ability to engage diverse audiences and adapt your communication style to different formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds

· Reliability and trustworthiness

· Proficiency in CRMs and able to use our bespoke database to maintain accurate volunteer records

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

We’re looking for a reliable and organised volunteer to become a key part of Coempowered as we grow, helping us coordinate our people, programmes and day-to-day work.

Coempowered is a small education charity creating spaces for philosophical inquiry, critical thinking and meaningful dialogue. We work mainly with children, young people and young adults, including Persian-speaking communities from Afghanistan and Iran, with Kurdish-language provision also developing.

As our programmes and volunteer team grow, we need someone who can help connect the different parts of the organisation and make sure plans turn into action. You will work closely with the Executive Lead and gradually take greater ownership of day-to-day coordination.

What you’ll do

  You will help:

• coordinate volunteers across education, communications, fundraising, programme administration and other areas
• keep track of agreed actions, priorities and deadlines, and follow up where needed
• organise volunteer onboarding, meetings, check-ins and activity reporting
• support the coordination of educational programmes and organisational projects
• maintain simple trackers, calendars and shared records
• help information move effectively between different people and areas of work
• identify delays, gaps and practical problems early
• prepare short progress updates and keep outstanding actions visible
• improve simple coordination processes as the organisation develops.

You will start with clear, manageable responsibilities and learn how Coempowered works. As your knowledge and confidence develop, there will be scope to take greater ownership and help shape our coordination systems.

Who we’re looking for

Reliability is the most important quality. We need someone who follows through on commitments, communicates clearly and is comfortable politely chasing people when necessary.

You should be:

• organised and able to manage several priorities
• a clear and respectful communicator
• comfortable working independently and taking initiative
• able to recognise when something needs to be raised or discussed
• confident using shared documents, spreadsheets, calendars and online tools
• collaborative and comfortable working with people from different backgrounds
• committed to confidentiality, safeguarding and responsible handling of information.

Experience in project coordination, operations, administration, volunteer management, charities, education or community organisations would be useful, but we are equally interested in strong transferable skills.

Why the role matters

Much of our coordination currently depends on a small number of people who are also responsible for developing and delivering our educational work. Your contribution will help change that.

By keeping volunteers connected and activities on track, you will free our educational team to spend more time on teaching, programme development and supporting participants. You will also help us build more reliable ways of working as Coempowered develops.

Ultimately, better coordination means we can provide more consistent, sustained and high-quality educational opportunities to the communities we work with.

Practical details

The role is fully remote and can be carried out from anywhere with reliable internet access. We anticipate around 5–7 hours per week, arranged flexibly around your availability. Regular communication and attendance at agreed online meetings will be important.

We are looking for someone interested in contributing consistently over time and developing with the organisation, rather than completing a short one-off project.

The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life. 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

The People Operations Coordinator supports the day-to-day administration of the People & Culture function, ensuring smooth onboarding, accurate record-keeping, and a positive volunteer experience. This role plays a key part in maintaining organized people operations while also supporting volunteer engagement and appreciation initiatives.

Key tasks

• Coordinate and schedule onboarding sessions in collaboration with the People Lead
• Maintain accurate records by tracking volunteer training completion and participation
• Upload, organize, and manage personnel documentation within Roots’ Google Drive in accordance with confidentiality and data-handling standards
• Support volunteer engagement by planning and organizing logistics for volunteer appreciation events
• Assist with coordination, communication, and follow-up related to recognition initiatives

What we’re looking for

• Interest or experience in human resources, people operations, administration, or volunteer coordination
• Strong organizational skills with attention to detail and ability to manage multiple tasks
• Clear and professional written and verbal communication skills
• Ability to handle sensitive information with professionalism and confidentiality
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Location: KingsGate Church, Kingston
Days: Fridays & Sundays
Time Commitment: Anytime on Friday, and 12pm - 4pm on Sunday

Want to get involved, meet new people and make a real difference in your community?

Come and join our Student Pantry team!

The Student Pantry helps make sure students have access to essential food and support, and we’re looking for friendly, reliable volunteers to help make it happen.

You might be helping to:

• Sort and organise food donations
• Help prepare and pack food
• Welcome and chat with students
• Keep the pantry stocked and organised
• Work alongside a friendly team
• Get involved with different projects and activities

No previous experience is needed — just bring your energy, willingness to help and a friendly attitude!

Whether you can volunteer regularly or just have some spare time now and then, we’d love to have you involved.

Come along, meet some great people and help make a difference for students in Kingston.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role  

As a Peer Support Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team. You will provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them. Peer volunteers can also co-facilitate groups based on personal skills and experience. Ideally, you will be able to commit a minimum of 3 hours per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an Enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Peer Support Volunteer you will: 

• Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people 

• Help to create a safe space where people can share as much or as little as they wish to about their experiences 

• Foster the principles of co-production 

• Signpost people to services in the local area that meets their needs 

• Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs 

• Support the development of drop-in sessions at various locations across the locality 

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental health 

• Ability to support service users on a wide range of non-complex issues that can be easily and quickly resolved 

• Ability to empathise with others 

• Good communication skills 

• Reliable and punctual 

It's not essential, but you may also bring: 

• Knowledge of the local area 

• Knowledge of services that can be accessed 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Community Support Volunteer you will: 

As a Community Support Volunteer, you will complete face-to-face befriending activities with service users. You need to be able to travel around the locality in which you live to be able to do this. Ideally, you will be able to commit to a minimum of 1/2 a day (3-4 hours) of volunteering per week on a flexible basis, with the option to increase.

You will be working alongside our team of community link workers.

There may also be the opportunity to also attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

It’s essentials to have the following:

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Excellent communication skills.
• Flexibility.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Basic computer skills.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.

Although it’s not essential, you may also have:

• Experience of supporting someone with ill mental health / mental illness.
• Good knowledge of your local area and organisations. 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Activities Organiser, you'll bring your skills, energy and enthusiasm to lead, develop and plan activities and events with your local group. You’ll get involved in creating and coordinating an annual calendar of events, making sure they’re run safely and effectively, to be accessible to our MS community. You’ll take a lead role at events on the day, inspiring your fellow volunteers to get involved.  

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

We are seeking a highly organised, proactive, and trustworthy Executive Assistant to support the Founder with the day-to-day coordination, administration, communication, and priorities of the CIC.

You will work closely with the Founder and senior team to keep meetings, projects, communications, and actions organised and moving forward.

This is an unpaid voluntary position for someone passionate about fighting CSA and supporting survivors across the UK.

Key Responsibilities

• Manage and coordinate the Founder’s calendar, meetings, appointments, and commitments.
• Support the Founder with emails, correspondence, reports, presentations, and briefing documents.
• Attend meetings, take notes, track actions, and ensure follow-ups are completed through Asana.
• Coordinate with departments, volunteers, partners, and external stakeholders on behalf of the Founder.
• Support the organisation of events, training, fundraising activities, and key meetings.
• Maintain organised digital files, shared documents, and confidential information.
• Help the Founder stay informed by gathering updates and highlighting key priorities and deadlines.
• Handle sensitive information relating to CSA, survivors, and organisational matters with discretion.
• Provide additional administrative and coordination support as required.

Ideal Candidate

• Passionate about fighting CSA and supporting survivors.
• Highly organised, proactive, reliable, and able to manage competing priorities.
• Strong written and verbal communication skills.
• Professional, empathetic, discreet, and trustworthy.
• Confident working independently and directly with senior leadership.
• Comfortable using Asana, Microsoft Office, Google Workspace, and Google Drive.
• Aligned with our values of truth, love, healing, justice, education, and empowerment.

Previous Executive Assistant, Personal Assistant, administration, or project coordination experience is beneficial but not essential.

What You Will Gain

• Direct experience supporting the Founder and senior leadership team.
• Mentoring, training, and ongoing personal development.
• Experience in leadership support, project coordination, communication, and organisational management.
• The opportunity to contribute ideas and make a real difference in the fight against CSA.
• Travel and food expenses covered for approved in-person activities.

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism. We build through collectivism, meaning: as the platform grows, your role, influence, and opportunities grow with it.

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.

Could you be the reason a family feels supported and less alone during their toughest days?

Families staying in our homes are facing the unimaginable, and the skills and compassion of our volunteers can make all the difference. We’re looking for people who want to give their time and be part of something truly meaningful.

By volunteering in our homes, you’ll help create a place of calm, care and belonging for children, young people and families affected by cancer.

What you give as a volunteer goes far beyond practical support — it brings hope, humanity and kindness, and leaves a lasting impact on the families we support.

What you’ll be doing

• Develop activities that follow an inclusive programme of events, according to needs of region and service user demographic, remaining mindful of families that are observing religious holidays/customs

• In conjunction with our local fundraising team, approach local sources to donate to events, e.g. supermarkets to provide snacks for event

• Complete necessary administrative tasks associated with the event, e.g. creating and sending out posters.

South East London Mind is excited to be recruiting for committed volunteer telephone counsellors for our Mindline service.

The Mindline and Crisis Counselling Service in Greenwich has been supporting people for approximately 35 years. The service aims to reduce risk to people in crisis, to strengthen people’s ability to manage emotional difficulties and mental distress, and to seek to prevent people being admitted to hospital. It is highly valued in the community both by those that use the service and those who signpost people to this support.

Telephone support via Mindline is available Monday to Saturday. This includes 4 evenings during the week, and Saturday mornings.

This important role will work under the support and guidance of both our Mindline day and evening coordinators to provide telephone support to those who call the service. You will provide emotional support and, where necessary, signpost callers to more appropriate services to meet their needs.

We ask that our volunteer telephone counsellors commit to an extensive 6 weeks training once a week, undertake a period of shadowing experienced telephone counsellors before being able to take on the role with confidence. We then ask that you commit to a minimum of one 3-hour session each week for at least 1 year.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

How to apply:

Please find details on how to apply on our website.

About us:

Business Launchpad (BLP) is an enterprise charity based in Tooting, in the London Borough of Wandsworth. We support young people aged 18 to 30 to start and grow their own businesses, access employment, and build skills for economic independence.

Our core programmes are:

• Pathways, our flagship 12-week enterprise cohort programme, guiding young people from idea to early-stage business.

• Business Lab, a 6-week pipeline programme for young people exploring enterprise as a route forward.

• Career Connect, our annual employability fair connecting young people with employers and opportunities.

About this Volunteer role:

Location: Tooting Works, Tooting, London SW17

Duration: Minimum 4 weeks, up to 12 weeks (flexible by arrangement)

Hours: Part-time or full-time by arrangement

Remuneration: Volunteer

This role sits within our Programmes and Delivery team. You will work alongside our Programme Coordinator on the recruitment, onboarding and administrative tasks that keep our programmes running day to day.

It is a practical role with real responsibility. You will see how a charity programme team works from the inside, including how we bring young people onto our programmes, track their progress and stay in contact with partners and referrers.

What You Will do:

Recruitment and Participant Outreach:

• Support recruitment campaigns for Pathways and Business Lab across digital channels.

• Help manage the enquiries inbox and respond to initial expressions of interest.

Onboarding and Administration:

• Help prepare and send out welcome packs, joining instructions and programme information.

• Assist with collecting participant documents, consent forms and eligibility evidence.

• Help communicate session timetables and any changes to participants.

Programme Administration:

• Help prepare session materials, including printing, digital uploads and room or resource coordination.

• Maintain recruitment progress tracking spreadsheets.

• Assist with gathering participant feedback to support our monitoring and evaluation.

Communications Support:

• Provide day-to-day administrative support to the programme team, including sending emails, texts messages and making phone calls with programme participants.

• Follow up new leads for programme interest and support with discovery chat bookings and follow ups.

What We Are Looking For:

You do not need previous charity experience. We are looking for someone reliable and well organised who genuinely wants to support young people. We will give you the training and supervision you need to do the role well.

Essential

• Good organisational skills and attention to detail.

• Clear written and verbal communication skills.

• Confident using Microsoft Office (Word, Excel, Outlook) or Google Workspace.

• Able to handle sensitive information with care and discretion.

• Happy to ask questions and take initiative when needed.

• Commitment to equity and inclusion and to supporting young people from all backgrounds.

Desirable

• Some experience or interest in the charity, education or public sector.

• Experience supporting events, recruitment or communications work.

• Some knowledge of the challenges young people face in finding work or starting a business.

What You Will Gain

By the end of your placement, you will have:

• First-hand experience of how a funded charity programme is planned, recruited and delivered.

• Practical experience using a CRM system (Salesforce) and a Learning Management System.

• Stronger skills in participant communications, data management and programme administration.

• A good working knowledge of the youth enterprise and employability sector in London.

• A reference from Business Launchpad on completion.

• Access to the BLP alumni network and future opportunities where relevant.

Volunteering Arrangements

The placement is based at Tooting Works in South London. Some tasks may be done remotely, depending on the stage of the programme cycle, and this can be agreed with your line manager.

We ask volunteers to commit to their agreed hours and to give notice if they cannot attend. We will agree a schedule at the start that works for both of us.

As a Macmillan Information & Advice Hub Volunteer, you’ll get a chance to meet new people and be part of an amazing team of Volunteers. It is really important to us that we provide the practical and emotional assistance required to our clients and that's why both Macmillan and ourselves will give you the support, supervision, volunteer insurance, and training required for the role.

The Hub is a drop in facility aimed at giving advice to local residents living with cancer, their friends and family or even fellow professionals. You will be providing face-to-face assistance which will include giving out high quality Macmillan advice resources or signposting to other service (all with the support of an employed Co-ordinator). You will also be providing emotional support by showing empathy, actively listening, and providing encouragement and reassurance. The Hub is based in Hastings Town Centre (the old Town Hall) and you could volunteer for as little as half a day.

We are currently looking for 1 volunteer for Friday mornings and 1 for Friday afternoons

You will be reimbursed relevant costs and it's really easy to start the volunteering process with us. If you’re over 18 years old and ready to make a huge difference to a cancer patients life, just click on ‘Apply’ and start filling in your details!

About the role

We are currently advertising for a Chair of Medaille Trust. The Chair will ensure the Charity is well-managed and governed, strategically focused, legally compliant, and accountable, whilst also supporting the board and management to achieve the Charity’s mission.

Key responsibilities:

• Leadership and Governance: The chairperson leads the board of trustees and line manages the Chief Executive Officer, ensuring that the Charity operates in line with its governing document, legal requirements, and charitable objectives. They help the board focus on strategic matters rather than day-to-day operations while maintaining oversight.

• Strategic Oversight: The chair ensures the board has regular access to information from the CEO and other key staff, to enable it to make key strategic decisions in the Charity’s best interests, including financial planning, resource management, and long-term goal setting. They help the board distinguish between operational issues and governance matters, keeping the focus on the bigger picture while ensuring they are aware of any risks or complaints the Trust and its management may face.

• Board Coordination and Development: The chair coordinates board activities, works with the secretary to set agendas, chairs meetings, and fosters a positive board culture. They lead trustee recruitment, succession planning, and ensure the board has the necessary skills and diversity to function effectively.

• Policy and Compliance: The chair ensures that appropriate policies and procedures are in place, that the Charity complies with relevant laws, and that reporting and accountability mechanisms are followed. They oversee delegations of authority to staff or committees and ensure these are documented and regularly reviewed.

• Representation and Advocacy: Acting as a figurehead, the chair represents the Charity externally, communicates with religious and other partners, and may on occasion, act as a spokesperson for the organisation.

• Support and Liaison: The chair often serves as a link between the board and the Charity’s CEO, setting objectives, holding regular meetings, questioning, conducting appraisals and providing guidance and support while respecting operational boundaries.

• Safeguarding: The Trust will respond to all safeguarding concerns or allegations that come to its attention. It does this through the implementation of its policies, practices and code of conduct. The Trustees are committed to ensuring this commitment is and remains at the centre of all the Trust’s work.

Location: Board meetings are held in London and occasional visits to Safe Houses across England

Time Commitment: Four Board meetings per year, regular meetings with the CEO, occasional 1:1 meetings with individual Trustees and representing the Charity at various events

What we offer: Meaningful and impactful opportunities for volunteers to gain experience in a sector, that makes a profound difference to the lives of survivors of human trafficking and modern slavery.

Expenses reimbursed in line with Medaille’s Expenses Policy.

A DBS check completed and paid for by Medaille.

If you have any queries, please visit Medaille Trust website.

This position is subject to a satisfactory Standard Disclosure & Barring Service check. Closing date: Friday, 18 September 2026 at 10am

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our “Pursue Work” helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Historical Information

Medaille Trust was started by a member of the congregation of the Sisters of St Joseph of Annecy in 2006 with the support of Catholic Religious Congregations across the country. Sr. Ann Teresa’s vision and that of the Catholic Religious congregations remain key to our identity. Our work continues to be guided by the principles of Catholic Social Teaching: human dignity, solidarity, preferential option for poor and vulnerable people, and the dignity of work.