Crm volunteer roles

WIILMA exists to reduce loneliness and isolation and increase community cohesion, through community education projects centred around world music, arts, history, heritage and culture.

We are offering an exciting opportunity for an experienced, reliable Volunteer Executive Assistant PA who can develop a CEO's office function that can support the important work of WIILMA. Providing admin, CRM support and high-level support to its Founder/CEO and working across different teams and senior members of the organisation.

This crucial role focuses on setting up, maintaining, and shaping up the role and function, organising essential organisational records and systems, ensuring the long-term sustainability of WIILMA’s mission.

You will have the opportunity to bring your own ideas to a creative community environment.

Key Requirements

• Experience: Candidates should have a background in executive support, senior administration, or project management, a bonus if you have some experience within the not-for-profit sector or public sector.

• Professionalism: High standards of integrity, reliability, and openness are required.

• Communication: Exceptional written and verbal skills are essential for representing a high-profile community organization.

• Passion: Candidates must be mission-driven, with a strong interest in the arts, diversity, and social cohesion.

• Capacity: Volunteers must have the time availability and capacity to actively contribute. 

This is an opportunity to directly support the leadership of a mission-driven organization, during a very exciting time as we grow our presence and reach, helping to build the organizational infrastructure needed for long-term success.

Key Responsibilities:

Executive Support: Manage the CEO’s  schedule and mailbox, ensuring communications are handled with total confidentiality and professional flair.

Stakeholder Liaison: Act as a primary point of contact for external partners, including local councils, cultural institutions, grant makers, and businesses, directly working with CRM/Community engagement colleagues to keep track of our relationships.

Strategic Documentation: Represent WIILMA at high-level meetings, documenting minutes and tracking actionable outcomes to ensure organisational momentum.

Logistics & Events: Help coordinate volunteer and equipment logistics for our vibrant community events and workshops.

Leadership & Management: Based on your level of experience as an executive assistant, you may have the opportunity to help recruit, train, and mentor other executive assistants within the CEO’s office.

Operational Excellence

We are looking for passionate people to join our team! We are committed to building a diverse and inclusive environment and as an equal opportunity organisation strongly encourage people from all backgrounds, communities, identities, and experiences to apply.

Note: Because we are a 100% volunteer-run organization, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

MHFA England are seeking a Non-Executive Director with expertise in digital transformation, AI and emerging tech to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships

Person specification

• Board-level experience in one or more of the following:
  • Leading organisations through digital transformation and organisational change.
  • Understanding how artificial intelligence and emerging technologies are reshaping learning, training, skills development and customer expectations.
  • Providing strategic challenge on the effective use of data, CRM, digital platforms and customer insight to improve engagement, retention and organisational performance.
  • Experience overseeing the implementation and optimisation of digital platforms, including websites, CRM systems and learning technologies.
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require.

Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage. 

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

Help shape the future of ABCD Bethlehem as our Trustee (Fundraising Strategy Lead). Help us improve the lives of children with disabilities across Palestine.

As we approach our 40th year, we're developing an ambitious five-year strategy to strengthen our impact, grow our supporter base and build long-term financial sustainability. This new trustee will play an important role in helping us achieve those ambitions.

You don't need previous trustee experience—we welcome applications from first-time trustees as well as those with Board experience. What's most important is that you can bring strategic thinking, good judgement and a collaborative approach.

We're particularly interested in people with experience in one or more of the following:

• Developing or leading fundraising strategy
• Trusts and foundations fundraising
• Individual giving and donor development
• Legacy fundraising
• Corporate partnerships and sponsorship
• Major donor fundraising
• CRM systems, supporter insight or fundraising data
• Supporter engagement and stewardship
• Growing income within a charity or non-profit organisation

You'll also be someone who:

• Shares our commitment to improving the lives of children with disabilities across Palestine
• Can think strategically while offering practical advice and support where appropriate
• Is willing to provide constructive challenge and fresh ideas
• Enjoys working collaboratively as part of a small, committed Board
• Understands the opportunities and challenges facing small charities
• Is willing to champion ABCD Bethlehem within your networks where appropriate

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive Board. We particularly encourage applications from people whose experiences and perspectives are currently underrepresented in charity governance.

If you're excited by the opportunity to help shape the next chapter of ABCD Bethlehem and use your skills to create lasting impact, we'd love to hear from you.

Volunteer I&A Telephone Support Assistant

Make a real difference with just a friendly voice and good listening skills.

We’re looking for warm, organised volunteers to help answer calls to our Information & Advice (I&A) service. You’ll take basic enquiry details, log them onto our system, and help ensure residents who are 18+  get the support they need. We would ask for a commitment of a few hours a week.

What you’ll do

• Answer incoming calls in a calm, friendly and professional way
• Take clear messages and note down enquiry details
• Log information onto our CRM system (Salesforce)
• Keep all client information confidential
• Follow simple call‑handling guidance
• Flag urgent concerns to a member of staff
• Support small admin tasks linked to the service
• Join occasional team meetings or training sessions

What we offer you

• Full training and ongoing support from staff
• A welcoming, friendly team environment
• Out‑of‑pocket expenses covered (pre‑agreed)
• Valuable, transferable skills in communication and admin
• The joy of knowing you’re helping older people get timely support

About you

• Confident, clear telephone manner
• Basic computer skills
• Good organiser and good communicator
• Patient, empathetic and able to listen well
• Understands (or willing to learn about) confidentiality/GDPR
• Reliable, enthusiastic and comfortable speaking to a wide range of people
• Additional languages are a bonus

Two references are required for this role.

The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Operations Volunteer

The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.

We’d love help with:

• Daily Support: Helping with office admin, logistics, or coordinating meetings.

• Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.

• People Support: Helping with the "welcome" process for new staff or volunteers.

What you bring:

• A proactive, "can-do" attitude and a knack for multitasking.

• Great people skills and an organised approach to busy days.

• Tech-savviness (or a quick ability to learn new software).

We are looking for exceptional people from a variety of backgrounds, to join AvMA’s Board of Trustees at an important point in our development, this being the midpoint of implementing our 5-year strategy.

AvMA is the UK charity for patient safety and justice. We provide free advice and support to thousands of people each year who have been affected by avoidable harm in healthcare, and we work to influence improvements in patient safety and to see people treated fairly when things go wrong. We also provide an accreditation scheme for lawyers specialising in clinical negligence work and a competence scheme for more junior lawyers, recognising that this is a highly complex area of law requiring strong specialist knowledge.

We are now seeking to appoint up to three new Trustees and/or Associate Trustees. Each appointment will strengthen the Board by bringing a particular area of specialist expertise alongside the wider skills, judgement and commitment expected of all Trustees.

About the roles:

AvMA is governed by a Board of Trustees who come from a range of backgrounds and bring different experiences. This recruitment is intended to strengthen the Board further by bringing in new specialist expertise alongside strong governance capability.

Important application instruction - Applicants must make clear in their covering letter which of the three specialist skill sets they are applying for and whether they are applying as a Trustee or as an Associate Trustee.

• Trustee: a full member of the Board, taking on the legal and governance responsibilities of trusteeship and contributing to collective decision-making.

• Associate Trustee: a supported development role for people with relevant expertise and potential who may have less prior Board or Trustee experience. Associate Trustees participate actively in Board life and will work towards a full Trustee role, subject to appraisal and mutual agreement.

The three specialist skill sets we are seeking:

1. Clinical negligence law

We are seeking someone with senior-level expertise in clinical negligence law, ideally with experience on the claimant side.

• Ideally claimant-side experience with clinical negligence accreditation.

• Understanding of access to justice issues affecting injured patients and families.

• Insight into Alternative Dispute Resolution practices including mediation.

• Ability to support strategic thinking about AvMA’s public-facing services, policy influence and accreditation work.

• Awareness of the importance of managing conflicts of interest carefully.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

2. Senior charity fundraising/income generation expertise

• We are seeking someone with senior-level charity fundraising or income generation expertise.

• Understanding of fundraising strategy and income diversification.

• Knowledge of individual giving, trusts and foundations, corporate partnerships, major donor fundraising, legacy fundraising or supporter engagement.

• Ability to advise strategically on fundraising opportunities and risks.

• Understanding of ethical fundraising and donor stewardship.

• Ability to support AvMA in widening its reach, profile and supporter base.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

3. IT/digital expertise for a growing charity

We are seeking someone with IT, digital, data or technology expertise relevant to a growing charity.

• Senior experience in IT, digital, data, systems or technology strategy.

• Understanding of digital transformation in small or medium-sized organisations.

• Ability to advise on systems, data quality, knowledge management, cyber security and digital risk.

• Appreciation of how technology can improve service delivery, governance and organisational effectiveness.

• Understanding of how AI can be exploited whilst maintaining safety, confidentiality and ethical principles.

Applicants with this background may apply either as a Trustee or as an Associate Trustee.

Generic Trustee skills and qualities we are seeking

In addition to one of the three specialist skill sets, all applicants should be able to demonstrate the core qualities and capabilities needed to contribute effectively to AvMA’s Board.

Essential for all applicants

• Commitment to AvMA’s mission, vision and values.

• Demonstrable interest in patient safety and justice for people affected by avoidable harm.

• Ability to think strategically and see the bigger picture.

• Sound judgement and independence of thought.

• Willingness to offer constructive challenge while working collaboratively.

• Ability to contribute to collective decision-making.

• Commitment to equality, diversity and inclusion.

• Willingness to prepare for and participate actively in Board and committee meetings.

• High standards of integrity, confidentiality and accountability.

Desirable

• Previous trustee, non-executive or committee experience.

• Understanding of charity governance.

• Lived experience of avoidable harm in healthcare, either personally or as a family member.

• Experience of working with or alongside people affected by trauma, injustice or complex systems.

Trustee role description

Governance and oversight: ensure AvMA operates in accordance with its governing document, policies, charity law and relevant legislation or regulation; oversee implementation of AvMA’s strategy; provide accountability; and ensure resources are managed responsibly.

Strategic leadership: contribute to development and implementation of AvMA’s strategy, including setting objectives and monitoring progress against them.

Financial stewardship: monitor AvMA’s financial health; ensure sound financial controls and systems are in place; review and approve annual budgets, management accounts and annual reports; and ensure funds are used effectively.

Risk management: identify and assess risks facing AvMA and ensure appropriate systems, policies and procedures are in place, including for safeguarding and data protection.

Advocacy and ambassadorship: act as an ambassador for AvMA, promote its values and mission externally and use networks and contacts, where appropriate, to support AvMA’s work.

Board meetings and committees: attend and actively participate in Board meetings, committees and other relevant meetings; read papers in advance and contribute to discussion and decision-making.

Support and supervision: provide support to the leadership team, offer guidance and act as a sounding board when needed. Where appropriate, take on a mentoring role with key staff or volunteers.

Associate Trustee role description

Associate Trustees are not full Trustees when appointed but are expected to participate actively in Board life and develop their understanding of charity governance, AvMA’s work and the responsibilities of trusteeship.

• Attend and participate in Board meetings.

• Join relevant discussions and contribute their expertise.

• Develop their understanding of charity governance and AvMA’s strategic priorities.

• Participate in mentoring, induction and development.

• Contribute to committees and other work where appropriate.

• Work towards readiness for a full Trustee role, subject to appraisal and mutual agreement.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Administration Assistant

What You’ll Do

Support the Age UK Enfield team with general admin tasks that help our services run smoothly. You’ll help with email communication, data entry, and other simple office duties.

You will:

· Help respond to and send emails from shared inboxes (with support and supervision)

· Input volunteer, client, or service data into our CRM system (training provided)

· Update spreadsheets, mailing lists or booking systems

· Support with printing, scanning or filing where needed

· Maintain confidentiality and accuracy when handling information

Skills You’ll Use or Develop

· Basic IT and email skills (Outlook, Microsoft Office)

· Attention to detail and a methodical approach

· Ability to follow instructions and work as part of a team

· Good written communication

Time Commitment

Flexible – ideally one regular half-day or full day per week
Monday to Friday, between 9:00 am and 5:00 pm

Location: Age UK Enfield office or remote
Reports to: Relevant team lead or manager, depending on the area of support

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us (email address included in application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Overview of the Role:

The Head of IT & Systems will lead the technological vision, strategy, and execution

for the organization. This role requires a strong focus on developing robust IT

systems, overseeing digital transformation, ensuring data security, and maintaining

operational efficiency to support the organization's objectives. Management and

people leadership are integral to this role, ensuring effective team collaboration and

development.

Key Responsibilities:

• Strategic Planning: Develop and implement the IT strategy in alignment with
• organizational goals.
• System Management: Oversee the design, deployment, and maintenance of
• IT systems, ensuring seamless operation and security.
• Digital Transformation: Lead initiatives to modernize technology
• infrastructure and integrate innovative solutions.
• Cybersecurity: Develop policies and practices to protect the organization
• against cybersecurity threats and ensure compliance with data protection
• regulations.
• Vendor Relations: Manage relationships with external IT service providers,
• ensuring value and quality.
• Team Leadership: Build and lead a high-performing IT team, fostering
• professional development and maintaining strong team dynamics.
• Budget Management: Plan and manage the IT budget effectively to
• maximize resources.
• Stakeholder Collaboration: Work closely with other departments to support
• organisational needs with technology solutions.

Qualifications and Skills:

• Proven experience in IT leadership roles.
• Strong understanding of IT systems, infrastructure, and security.
• Exceptional management, people leadership, and strategic thinking skills.
• Effective communication and stakeholder management abilities.

Commitment: This role requires a flexible commitment of approximately 5 to 10

hours per week, which can be adjusted to fit around other responsibilities

Role Profile: Programme Sales & Admissions Specialist (L&D Fellowship) - Volunteer 

• Programme Association: Enhanced Professional Development Programme (ePDP)

• Organisation: Quilombo UK (Registered Community Interest Company & Accredited Training Establishment)

• Role Type: Part-time | Volunteer Placement with Integrated Professional Development Scholarship + Performance Reward

• Commitment: 12 hours per week (Structured as two 6-hour shifts)

• Duration: Minimum 16-week commitment

• Location: Remote (UK-Wide)

• Reporting to: Director of Sales & Admissions

. About Quilombo UK

Quilombo UK is a dedicated registered Community Interest Company (CIC) and a registered training establishment on a mission to close the "UK Professional Experience Gap." We provide ambitious international professionals, career pivoters, and graduates with the practical work experience, soft-skills development, and strategic mentoring they need to successfully step into UK corporate careers.

 Role Summary

Are you an ambitious communicator, a career changer looking to break into corporate sales/recruitment, or an international graduate (MSc/MBA) wanting to build a high-performance commercial CV in the UK?

We are seeking a motivated, empathetic Volunteer Programme Sales & Admissions Specialist to join our remote team. In this target-driven role, you will manage our warm candidate pipeline and lead consultative 1-on-1 enrollment sessions for prospective participants looking to join our flagship Enhanced Professional Development Programme (ePDP).

Rather than a standard, low-responsibility voluntary placement, we offer an exceptional, structured two-way professional value exchange: in return for your dedication and pipeline closures, we invest heavily in your personal development by gifting you our fully accredited, premium career-transition curriculum, backed by real performance honorariums and a verifiable director's recommendation.

. The Value Exchange (What We Offer You)

• The L&D Scholarship (Value £400): We completely waive your enrolment fees for our premium, CPD-certified Enhanced Professional Development Programme (ePDP). You will receive professional CV restructuring, AI interview simulations, monthly Skills Audits, and live career coaching entirely free of charge.

• Accredited CPD Hours: Upon successful graduation, you will be awarded a formal Certificate of Practical Competency carrying 100 accredited CPD hours, giving you an institutional-grade, industry-recognised credential on your CV.

• Enrollment Performance Reward (Option B): To support your development and directly recognise your commercial impact on our organisation, we provide a £25 performance honorarium for every candidate you successfully onboard into the programme. This reward is unlocked and processed as soon as the participant’s first monthly contribution successfully clears.

• Director's Endorsement & Reference: Upon successful completion of your 16-week tenure, our Director will write a personalized, metrics-driven recommendation on your LinkedIn profile, certifying your exact performance, CRM proficiency, and pipeline conversion data to show future employers.

• Supportive Onboarding: We provide a structured, 4-week ramp-up period with direct mentorship to build your confidence and sales skills before you manage any pipelines independently.

. Key Responsibilities 

As a professional environment reflecting corporate standards, you are expected to treat this placement as you would a paid engagement:

• Attendance & Commitment: Engage in work-based activities for the full 16-week duration, committing to 12 hours per week (structured as two scheduled 6-hour shifts, with training times occurring strictly between 11:00 AM and 3:00 PM as per your onboarding timetable).

• Admissions Consulting: Lead warm, consultative 1-on-1 Google Meet enrollment sessions with pre-screened candidates to explain our curriculum, structures, and outcomes.

• Pipeline Management: Use our MeisterTask CRM and Google Workspace tools to systematically organize, update, and manage your incoming applications.

• Agreement Walkthroughs: Walk candidates through our simple programme contract and Non-Disclosure Agreement (NDA), answering questions with professional confidence and poise.

• Fintech Setup: Assist candidates in completing their recurring Direct Debit mandates via GoCardless during live enrolment sessions.

• KPI Delivery: Consistently work toward a highly calibrated, confidence-building target of 5 successful enrolments per week to keep your pipeline healthy.

 Who We Are Looking For

• The Career Changer: Anyone wanting to transition into recruitment, consultative closing, business development, or account management.

• The Empathetic Communicator: Natural relationship-builders with strong verbal and written English skills who enjoy active outbound calling and warm video consultations.

• The Metrics-Driven Professional: Individuals who want to build a high-performance CV backed by real, verifiable commercial data (e.g., conversion rates, pipeline values).

• No prior formal sales experience is required; we provide complete, structured closing frameworks, scripts, and daily coaching.

Volunteering Reality: Quilombo UK is a registered Community Interest Company (CIC) and an accredited training establishment. This is a voluntary role with an integrated professional development scholarship (CPD certified for 100 hours) and a performance-linked honorarium model. There is no base salary. It is designed specifically for self-motivated individuals looking to gain high-value UK commercial experience and professional credentials.

Volunteer Creator & Collaborator Outreach Assistant (Remote) 

Organisation: Influential Stars 

Location: Remote – UK based 

Commitment: Approximately 10-15 flexible hours per week 

Contract Type: Volunteer 

About Us 

Influential Stars is a purpose-driven platform connecting Creators, Collaborators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. 

We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference. 

Our Story 

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. 

The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact. 

Role and Purpose 

Did you know you can use your influence for good? 

Most people don’t realise how much influence they already have. Influence is not just about social media followers, it can come from your workplace, university, local community, friendships, professional network or simply knowing the right person. 

We are looking for proactive and enthusiastic individuals to help identify and inspire people with BIG hearts to become Creators or Collaborators with Influential Stars. 

As a Volunteer Creator & Collaborator Outreach Assistant, you will help raise awareness by building relationships, introducing suitable people to the platform and sharing Influential Stars within online and offline communities. 

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Every registered Collaborator receives a personalised A4 referral poster featuring their unique QR code and referral code. This means you can support the platform by distributing posters in appropriate locations, sharing your tracked referral details or speaking directly to people within your network. 

You can focus on poster distribution, digital outreach, community networking or a combination of all three. You do not need a large social media following or previous professional experience. 

Ways You Could Help 

● Display your personalised referral poster in workplaces, universities, cafés, gyms, salons, community centres, clubs and other suitable venues, with permission. 

● Ask local businesses and organisations to display your poster. ● Share your unique referral link, QR code and approved Influential Stars content online. 

● Add your referral link to your social media biography, email signature or appropriate community profiles. 

● Introduce Influential Stars within professional networks, university societies, local groups and community organisations. 

● Speak to friends, colleagues, business owners and community members who may make suitable Creators or Collaborators. 

● Attend networking events, community events or local activities and introduce people to the platform. 

● Encourage other people to register as Collaborators and begin sharing their own personalised referral poster. 

● Make FIT List nominations and inspire suitable people to use their influence for a meaningful cause. 

Key Responsibilities 

● Identify potential Creators, Collaborators and supporters. 

● Build relationships and introduce suitable individuals to Influential Stars.

● Explain the Creator and Collaborator opportunities clearly and accurately using approved information. 

● Encourage people to explore fundraising opportunities for causes they care about. 

● Promote Influential Stars within online and offline communities.

● Share your personalised referral link, QR code and approved content.

● Approach appropriate venues and request permission to display your personalised A4 poster. 

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● Keep a record of poster placements, including the venue, contact, agreed display period and a photograph where possible. 

● Check, replace or remove posters when necessary or at the end of an agreed display period. 

● Engage with people through LinkedIn, Instagram, Facebook, TikTok and other appropriate networks. 

● Follow up with people who have expressed an interest and direct detailed enquiries to the relevant Influential Stars team member. 

● Share approved content and help raise awareness of the platform and its registered causes. 

● Keep accurate records of outreach, referrals, responses and follow-up actions within our CRM system. 

● Follow Influential Stars’ brand guidance and avoid unsolicited or excessive messaging. 

● Contribute ideas for building awareness, attracting new Collaborators and reaching potential Creators. 

Skills and Experience Required 

Essential 

● Strong communication and relationship-building skills. 

● Confidence approaching and speaking with people online or offline.

● A friendly, professional and respectful approach. 

● Good organisational and follow-up skills. 

● Self-motivated, proactive and reliable. 

● Comfortable following approved messaging and guidance. 

● Passion for helping others and creating a positive impact. 

● Willingness to represent Influential Stars appropriately. 

Desirable 

● Interest in digital marketing, communications, PR, business, events, charities or fundraising. 

● Experience in outreach, networking, promotions, community engagement, recruitment, customer service or business development. 

● Experience using social media for engagement or promotion.

● Confidence approaching businesses and community venues about displaying posters. 

● Existing connections with workplaces, universities, clubs, local businesses or community groups. 

● Experience as a student ambassador, brand ambassador, volunteer coordinator or event promoter. 

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Previous professional experience is not essential. Guidance, approved messaging, resources and a personalised referral poster will be provided. 

Working Arrangement 

● Fully remote volunteer position. 

● Flexible hours to fit around studies, employment and other commitments. ● Typical commitment of approximately 2–5 hours per week. 

● Freedom to focus on digital outreach, poster distribution, community networking or a combination. 

● Optional online and in-person team meetings. 

● Ongoing guidance and support from the Influential Stars team. 

Why Volunteer with Us? 

● Gain practical experience in outreach, networking and community growth. ● Develop communication, relationship-building and promotional skills. ● Gain experience using tracked referrals and offline marketing materials. ● Build confidence approaching businesses, organisations and potential supporters. 

● Strengthen your CV and LinkedIn profile. 

● Build your professional and community network. 

● Join a growing, mission-driven organisation. 

● Help people use their influence to raise funds and awareness for meaningful causes. 

Volunteer Benefits & Rewards 

This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows. 

As a registered Collaborator, you may also be eligible for: 

● A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign.

● A 5% Collaborator Thank You from Influential Stars’ platform share when a Creator you personally introduce successfully completes their first qualifying entry-based campaign. 

These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause.