Data service manager volunteer roles in Farringdon, greater london

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

A pragmatic and dependable individual who takes a thoughtful, structured approach to their work and is motivated by supporting a charity with purpose. They are analytical, organised, and adaptable, able to balance attention to detail with awareness of the bigger picture, and communicate ideas clearly to help strengthen systems.

Please send us your CV with a Cover Letter detailing why you would want this opportunity. 

As Social Media & Marketing Manager with The Skateboarding Foundation, your role is to develop and support our digital presence, raise awareness, and engage with our audience across various platforms.

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

Volunteering Time: 7-15 hours per week 

We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.

About the Role:

Survivor Service

Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.

Requirements:

· Availability for in-person clinical work on Tuesdays

· Capacity to hold a caseload of up to 3 clients

· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm

· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)

· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course

· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body

· Minimum of 50 supervised client hours completed

· Minimum commitment of 1 year

Through our commitment to ethical practice, confidentiality, and inclusivity we offer:

• Ongoing clinical supervision

• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base

• Supportive and collaborative team environment

• Opportunities for further training and psychoeducational workshops

How to Apply: 
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager

Location: Remote (with occasional in-person meetings)
Time commitment: Approx. 6–10 hours per month
Term: 2 years (renewable)
Deadline to apply: Friday 6 February 2026

About MS Together

MS Together is a charity focused on supporting young adults (18–35) living with multiple sclerosis. We provide peer support, accessible information, and inclusive events to help young people feel less alone and more empowered to live well with MS. We're a small, dynamic charity rooted in lived experience. Our work is shaped by the voices of our community, and we’re passionate about creating spaces that are welcoming, empowering, and genuinely life-enhancing.

Why join us as a Trustee?

As a trustee, you’ll play a key role in helping shape our strategy, support our growth, and ensure we’re delivering our mission effectively and sustainably. You’ll bring your experience, insights, and passion to a supportive board and have a real impact on the lives of young people with MS.

We’re particularly keen to hear from people who have experience in one or more of the following areas:

• Fundraising or income generation
• Marketing, communications and digital engagement
• Finance and accounting
• Legal and governance
• Data protection and data management
• EDI in service design / delivery
• Lived experience of MS or a strong understanding of long-term health conditions and the challenges faced by young people

However, you don’t need to have previous board experience – we welcome first-time trustees and offer support and training to help you thrive in the role

Your key responsibilities as a trustee:

• Attend and contribute to quarterly board meetings (held remotely)
• Provide strategic guidance and oversight of our activities and finances
• Support the CEO and staff team where relevant, using your skills and experience
• Act as an ambassador for MS Together and promote our work
• Ensure the charity complies with its governing document, charity law, and best practice
• Help safeguard the long-term sustainability and integrity of the charity

We are committed to building an inclusive board and welcome applications from people of all backgrounds, with a particular interest in hearing from underrepresented voices.

How to apply

Please complete our expression of interest form.

CB Plus – Recruiting New Trustees

CB Plus is a leading community charity working across London. As we enter a new strategic phase, we are looking for new Trustees to join our Board.

We want to strengthen our skills, broaden our perspectives, and better reflect the communities we serve. We particularly welcome applications from individuals from minority and under-represented communities, and from people with strong community insight.

We are especially seeking experience in:

• Finance / accounting
• HR / people management
• Public sector commissioning / local government
• Business development / income generation

We also welcome skills in:
Health and care, youth services, safeguarding, community cohesion, EDI, digital, data, communications, legal and governance.

No previous Board experience is required — we value good judgement, commitment, and a passion for strengthening communities.

What the role involves:

• Quarterly Board and Committee Meetings + occasional strategy sessions
• Providing oversight, support and healthy challenge to the leadership team
• Helping shape CB Plus’s future direction and impact

This is a voluntary position; reasonable expenses are reimbursed.

Join us in shaping a stronger, more connected London.

We’re looking for reliable, tech-savvy people who’d like to use their digital or IT skills to help improve our online systems and website.

As a Web and IT Support Volunteer, you’ll help us keep our website up to date, support digital record-keeping and assist with maintaining efficient systems that help us work effectively. You’ll play an important role in helping us stay connected, accessible and organised across our programmes.

This role is ideal for someone with an interest in IT, websites or digital operations who wants to make a practical contribution to community-focused work.

What You’ll Be Doing

• Updating website pages with new events, news and programme information
• Supporting the layout and accessibility of website content
• Uploading photos, articles or updates to digital platforms
• Helping staff and volunteers use digital tools
• Assisting with digital forms, data collection and record management
• Providing basic troubleshooting support or referring technical issues to the appropriate person
• Helping test and improve the digital tools and systems used by the team

Skills and Qualities We’re Looking For

• Confidence using websites, IT systems and digital tools
• Good understanding of basic data management and online platforms
• Problem-solving and attention to detail
• Clear communication and teamwork skills
• Reliable and organised approach to tasks
• Awareness of data protection and confidentiality principles

What You’ll Gain

• Experience supporting the digital operations of a community charity
• Opportunities to develop IT, web management and problem-solving skills
• Insight into digital tools used in the voluntary sector
• The satisfaction of helping improve online access and efficiency

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Make a Difference: Become a Trustee for Emmaus Greenwich!

Are you passionate about tackling homelessness and empowering individuals to rebuild their lives? Emmaus Greenwich is seeking dedicated individuals to join our Board of Trustees and help steer our vital work in London. 

Who We Are:
Emmaus Greenwich provides a home, support, and meaningful work through our social enterprises, giving people experiencing homelessness a reason to get up in the morning and a path to regain independence. 

Your Role as a Trustee:

• Help shape our strategy and ensure goals align with our vision.
• Provide governance and oversight, ensuring compliance and robust management.
• Volunteer your time (meetings are held five times a year) and potentially get involved in projects. 

Who We're Looking For:
We're keen to build a diverse board with skills in:

• Finance & Business Development
• Human Resources (HR)
• Retail & Social Enterprise
• Housing Law
• GDPR (General Data Protection Regulation)

Time Commitment:

Trustees at Emmaus Greenwich serve for up to three terms of three years each. The Board meets every two months, both in person and online, and also comes together for an annual in-person strategy session, usually held in winter.

There are three internal sub-committees, each focusing on a specific area of the organisation’s work. These committees also meet every two months, either in person or online, and every trustee is expected to join at least one.

Ready to Get Involved?

Whether you're an experienced trustee or taking your first step at board level, we want to hear from you! 

Join us in creating lasting change for those facing homelessness in our community!

We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.

As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.

This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.

What You’ll Be Doing

• Researching grant opportunities that align with our programmes and priorities
• Helping gather data, statistics and community evidence to support funding applications
• Reviewing funder guidelines and eligibility criteria
• Assisting with drafting or formatting sections of funding proposals
• Collecting quotes, case studies and outcomes to demonstrate impact
• Supporting report preparation and data organisation for monitoring and evaluation

Skills and Qualities We’re Looking For

• Strong written and research skills
• Attention to detail and ability to analyse information clearly
• Organised and methodical approach to work
• Confidence using digital tools and online databases
• Interest in community development, funding or project design
• Discretion when handling sensitive or confidential information

What You’ll Gain

• Experience contributing to real funding applications and impact reporting
• Insight into charity fundraising, project development and evaluation
• Opportunities to build research, analysis and writing skills
• The satisfaction of supporting projects that bring lasting community benefits

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)

• Vulnerable adults

• Young people

• Ex-offenders

• Volunteers with lived trauma

• Communities historically failed by institutions

If safeguarding fails, everything fails. This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed

• Volunteers are supported, not exploited

• Risks are identified early, not ignored

• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

Experience in safeguarding within:

 Charity; Statutory services; Education; Health; Grassroots or community settings

• Experience working with vulnerable adults and/or children.

• Strong understanding of trauma-informed practice.

• Ability to respond to disclosures calmly and appropriately.

• Experience writing and implementing safeguarding policies.

• Risk assessment and incident management experience.

• Understanding of UK safeguarding legislation and guidance.

• Confidence challenging unsafe practice at any level.

• Ability to balance care with boundaries.

• Strong judgement under pressure.

• Clear written documentation skills.

• Capacity to work unpaid and full-time during build phase.

• Emotional regulation and professional restraint.

• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.

• Develop and own safeguarding policies, procedures and reporting pathways covering:

  •  Adults and children at risk
  • Volunteers and peer supporters
  • Digital spaces, storytelling, and online engagement
  • Ensure safeguarding is embedded into:
    • Recruitment and onboarding
    • Training and supervision
    • Programme design and delivery
    • Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.

• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

  • Timely, appropriate responses
  • Accurate recording
• Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.

• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.

• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.

• Deliver safeguarding guidance and training proportionate to role and risk.

• Monitor safeguarding practice across teams and intervene early where drift appears.

• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

  • Storytelling
  • Online engagement
  • Data use

• Maintain professional distance and emotional steadiness when handling complex situations.

• Review and update safeguarding systems as the CIC scales.

• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase

• Be comfortable working unpaid while the CIC is being built

• Be emotionally grounded and professionally boundaries

• Understand trauma without centring yourself

• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)

• Working with vulnerable adults and/or children

• Trauma-informed practice

• Policy development and implementation

• Risk assessment and incident management

Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”

• You avoid difficult conversations

• You seek authority without responsibility

• You are uncomfortable challenging leadership when needed

• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm

• The chance to build safeguarding the right way

• Influence over how protection, care, and accountability coexist

• The opportunity to shape a future paid safeguarding role

• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems

• Vulnerable people deserve real protection

• Community work must be safe to be sustainable

Volunteer-led East London Waterworks Park won a 2024 NLA award and raised £2m towards buying the 14-acre Thames Water Depot (Lea Bridge Road) to turn into a new biodiverse park with natural swimming, forest schools, and community spaces.

We are looking for service designers to participate in our community-led working group who are leading improvements in our collaborative social infrastructure. Meetings are every 4 weeks on a Tuesday evening on Google Meet with remote tasks. 

What are we looking for?
 

1. Service Implementation: Expert in design methodologies, ecosystem mapping, visual concepts, and prototyping. Translates insights into tangible service improvements. 

2. User Research: Experienced in behavioral research, ecosystem context, and facilitating co-creation workshops to drive innovation. 

3. Community Engagement: Skilled in inclusive co-design, building community ownership, and communicating complex ideas simply. 

4. Collaboration: Multidisciplinary team player with a systems-thinking approach. 

5. Desirable: Tech-proficient, impact measurement, and inclusive design.

By leading research and service design projects that explore how diverse professionals collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that reflects the needs and desires of the local people. Your input will help us craft experiences that inspire and engage, driving support for the park's mission and long-term sustainability.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our ESOL team offer English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our online Zoom classes on Monday mornings: 

• ESOL Entry 2+ level: 1:30am to 2:30pm (plus a 10-minute debrief) 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

As a volunteer ESOL Teaching Assistant your role is flexible and varied. It will involve supporting the Adult ESOL Teacher in the delivery of online Zoom classes, as well as providing learners with one-to-one or small-group support. 

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping learners build confidence in digital literacy; 

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the lessons; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.  

Requirements:  

Essential  

• To be 18 years or older; 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse cultural backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people with varying levels of English; 

• The ability to volunteer on Tuesday mornings during Wandsworth term time for a minimum of three months;  

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check; * 

• Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role 

• UK resident; has asylum-seeker or refugee status 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable  

• Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish). 

Through volunteering with us you will: 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including ESOL safeguarding training; 

• Gain experience in teaching and interpreting. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Lay Directors of the Governing Board (x2)
£200 - £250 per day, plus expenses
Part-time, hybrid working with occasional travel to London

 
The British Acupuncture Council​​​​​​​ is seeking to recruit two Lay Directors to join our Governing Board to replace the directors who stood down in 2025.

The ideal candidates will have previous experience as a non-executive director or trustee of a charity, company or community interest company, an understanding of regulatory compliance requirements and the experience of working with a strategic risk management structure.

The successful applicants will also have a keen interest in acupuncture and a passion for promoting it as a valid healthcare choice.

Person specification and skills:

· Clear, strategic thinker.

· Ability to think creatively.

· Strong diplomacy and listening skills.

· Ability to maintain confidentiality under the GDPR and data protection legislation.

· Ability to demonstrate integrity, objectivity, accountability, and openness.

· Good, independent judgement and willingness to speak their mind and be prepared to make unpopular recommendations to the Governing Board.

Understanding and acceptance of the legal duties, responsibilities and liabilities of being a Director:

· Ability to work effectively in a team and accept collective responsibility for decisions taken.

· Commitment to the BAcC and its objectives.

· Willingness to devote the necessary time and effort to the BAcC, with a focus on your area of expertise.

Additionally, we are seeking individuals with specific skills and expertise in one or both of the following areas:

Business development and fundraising 

· Experience in business development and income diversification especially within the health and well being sector.

· Experience of identifying and critically assessing strategic opportunities and threats and developing effective organisational strategies.

· Oversight to drive income generation strategy and apply objective scrutiny to complex funding initiatives within a highly regulated healthcare sector.

Healthcare management

· In-depth experience and understanding of the wider UK health and wellbeing sector.

· Senior level management experience in a complex organisation (ideally NHS).

· Extensive network and connections with stakeholders within the healthcare sector, including policy-makers.

· Experience in membership services and public relations.

Commitment

Four Governing Board meetings per year.
One additional away day and attendance at annual conference.
Ad-hoc interim meetings by agreement.
Committee participation by agreement.

For further information on the role, please see the attached candidate pack. 

In order to apply, please submit your CV along with a supporting statement outlining how you meet the person specification by 2 February 2026 via the application link.

Online interviews will take place on 17 February 2026. 

The BAcC reserves the right to close applications early depending on volume of applications.