Digital engagement manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Turns Data Into Action, Not Just Numbers
At Tell My Truth and Shame the Devil C.I.C., content is created at scale by hundreds of volunteers. But content without insight is wasted effort.
The Social Media Analysis & Insights Officer ensures that every post, video clip, podcast snippet, or visual asset has measurable impact. You are the intelligence engine, translating raw platform data into actionable strategies for growth, engagement, and community trust.
This role is not about vanity metrics. It is about understanding what works, what resonates, and what drives meaningful action.
Purpose of the Role
The purpose of this role is to:
- Measure, track, and interpret performance across all CIC platforms
- Identify content that drives donor growth, volunteer mobilisation, VFAP recruitment, and community engagement
- Provide actionable insight to content creators, campaign managers, and the Social Media Director
- Highlight trends, risks, and opportunities at platform and borough-level
- Ensure data-informed decisions guide strategy without sacrificing values or ethics
You transform analytics into intelligence that shapes action.
Experience Qualification and Requirements
Essential experience
- Experience in social media analytics across one or more platforms (TikTok, Instagram, X, YouTube, LinkedIn).
- Experience building dashboards and visual reporting (e.g., Looker Studio/Google Data Studio, Power BI, Tableau, or equivalent).
- Experience using Excel or Google Sheets for analysis, including KPI tracking, trend analysis, and data cleaning.
- Experience measuring and reporting KPIs for digital content or campaigns, including performance interpretation and recommendations.
- Experience turning data into actionable insights (not just reporting numbers) and communicating them clearly to non-technical stakeholders.
Essential skills
- Strong analytical thinking with ability to identify patterns, test assumptions, and avoid over-reliance on vanity metrics.
- Ability to connect performance signals to outcomes (donations, volunteer actions, trust indicators) and explain correlation limits responsibly.
- Strong data visualisation and storytelling skills: clear dashboards, concise summaries, and practical “what to do next” outputs.
- High attention to detail and consistency in KPI definitions, reporting cadence, and data integrity.
- Ability to work collaboratively with director, campaign, content, engagement, and systems teams to improve performance loops.
- Self-management, reliability, and accountability in a fast-moving build phase with evolving priorities.
Desirable
- Experience with non-profit or community impact measurement, including engagement quality and trust signals.
- Experience with trend research, audience insight, and experimentation frameworks (A/B testing, creative testing).
- Familiarity with tracking ambassador/community distribution and localised (“borough-level”) engagement patterns.
Formal qualifications
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Formal qualifications are not required; equivalent practical experience is highly valued.
Main Responsibilities/ Key Duties
- Build and maintain performance dashboards that track platform, campaign, and community-level outcomes across TikTok, Instagram, X, YouTube, and LinkedIn.
- Analyse correlations between content performance and organisational outcomes, including content-to-donation, content-to-volunteer mobilisation, and content-to-engagement/retention signals.
- Track ambassador adoption of approved content, including what gets used, where it performs best, and what barriers reduce uptake (format, clarity, timing, relevance).
- Identify high-performing formats, topics, hooks, CTAs, posting patterns, and creators, and translate these into repeatable insights the team can action quickly.
- Generate insights at multiple levels: platform-specific performance, campaign-level learning, and borough/community-specific engagement patterns to support localised messaging.
- Feed intelligence consistently to the Social Media Director, Campaign Manager, Content Creators, and Engagement Officers to improve strategy, production priorities, and community responses.
- Recommend practical action plans to scale what works (replicate formats, expand reach, optimise distribution) and address underperforming content (iterate creative, adjust targeting, refine CTA).
- Maintain clear records for reporting and transparency, ensuring insight outputs are traceable, consistent, and suitable for internal review and governance.
- Support development of KPI frameworks and reporting standards, including definitions, measurement rules, cadence, and ownership, so the C.I.C can scale analysis without confusion.
- Contribute to continuous improvement by testing hypotheses, monitoring trends, and flagging risks (e.g., vanity metrics, misleading interpretations, safeguarding-sensitive performance patterns).
This role is not suitable if you:
- Prefer to work without data
- Seek surface-level social media metrics
- Are uncomfortable making recommendations that influence strategy
- Want purely creative or posting roles
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase
- A position of real strategic influence
- Not symbolic; your work directly shapes the CIC’s growth and impact
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A values and ethics conversation
- A practical discussion about data, reporting, and actionable insight
If you believe data is a tool for community transformation, and that impact is more important than vanity metrics, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
Trust is built through accuracy and accountability
Context matters more than vanity metrics
Insight carries ethical responsibility
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.
As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
- Experience in facilitation, teaching, programme coordination, or group learning environments
- Excellent communication, storytelling, and group leadership skills
- Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
- Confidence holding complex conversations around history, power, identity, and resistance
- Ability to motivate participation and sustain group energy over time
- Strong organisational skills, including session planning and follow-up
- Ability to document discussions and translate insights into learning outcomes
- Experience working in community, grassroots, or culturally rooted spaces
- Commitment to collective learning, cultural integrity, and community-centred education
- Reliability, consistency, and a collaborative approach to programme delivery
Desirable / Can Be Developed
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Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)
Qualifications
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Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued
Main Responsibilities/ Key Duties
- Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
- Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
- Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
- Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
- Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
- Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
- Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
- Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.
What This Role Offers You:
- Leadership experience in designing and facilitating an educational programme with social impact.
- Personal growth through engagement with communities, critical reflection, and cultural education.
- Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
- The satisfaction of empowering participants to connect with their history, identity, and collective culture.
What This Role Is Not For:
- Individuals seeking purely administrative tasks or content curation without engagement.
- Those unwilling to guide discussions that challenge assumptions and promote accountability.
- People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.
If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.
A Final Word
Learning is about people, not just books.
If you know that:
- Trust is built through thoughtful facilitation, care, and intellectual honesty
- Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
- Listening deeply and honouring diverse voices keeps learning communities strong
…then you understand the heart of leading a book club rooted in African and Diaspora history.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
As we look ahead, we are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.
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OVERVIEW
We’re excited to be recruiting a brand new Senior Marketing Volunteer to play a vital role in amplifying the mission and activities of The Great Friendship Project.
This role offers a unique opportunity to contribute to a meaningful cause, gain hands-on experience in social media and digital marketing within a non-profit setting, and make a positive impact on the lives of young people experiencing loneliness.
As the Senior Marketing Volunteer lead, you will play a critical role in shaping the organisation’s future. Your leadership will not only enhance our marketing efforts but also contribute significantly to our mission of creating a lasting positive impact on the lives of young individuals struggling with loneliness.
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RESPONSIBILITIES
- Leadership and Team Management: Lead and mentor a team of marketing volunteers, ensuring they are motivated, supported, and aligned with the organisation’s goals.
- Strategic Planning: Devise and implement a comprehensive awareness strategy that aligns with the organisation’s mission and long-term objectives. Identify key opportunities, set measurable goals, and adjust plans as necessary to drive engagement and impact.
-Analytics and Insights: Regularly review and analyse marketing metrics to assess performance, make data-driven decisions, and optimise strategies for better outcomes.
- Content Direction: Oversee the creation of impactful and mission-driven content across various platforms, ensuring that all content reflects the organisation’s voice, resonates with the target audience, and drives engagement.
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ABOUT YOU
- 3+ years of experience leading marketing teams: Proven experience in devising and implementing successful marketing strategies, with the ability to adapt to changing circumstances and priorities.
- Collaboration: Excellent interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders
- Passionate: A strong commitment to the mission of reducing loneliness among young adults, with the ability to inspire and lead a team toward shared goal.
- Organisational Skills: Highly organised and proactive mindset, with the ability to manage multiple projects, prioritise effectively, and meet deadlines.
The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Using Anonymous Recruitment
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Become a Young Trustee of Young Citizens and help light the spark of active citizenship for children and young people!
With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Young Trustee.
For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year.
Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Young Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.
This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education.
Role Snapshot:
- Contribute to shaping Young Citizens’ strategic direction and monitoring performance
- Help ensure compliance with charity law and our governing document (training provided)
- Safeguard the charity’s values, reputation, and financial integrity
- Support effective use of resources and long-term sustainability
- Work with fellow trustees to advise and support the CEO
- Act as an ambassador for Young Citizens, promoting our mission and building connections
Why join as a Young Trustee?
- Play an important role in guiding a national charity at a critical time for civic education.
- Bring your perspective as a young person to Board discussions - your lived experience matters.
- Gain governance experience, develop leadership skills, and learn how charities operate.
- Receive full induction, safeguarding training, and ongoing support, including a mentor trustee.
In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society.
What We Are Looking For
We’re looking for young trustees who bring fresh ideas, big-picture thinking, and a collaborative spirit. You’ll approach the role with openness and integrity, ready to learn, grow, and champion Young Citizens beyond the boardroom.
We welcome applications from young people aged 18–25 who are passionate about active citizenship and youth voice. You do not need prior board experience - training and support will be provided. We’re looking for potential, and learning as you go is part of the role. If you have experience or interest in any of the following areas, that’s great (but not essential):
- Citizenship education or youth engagement
- Marketing, communications, or influencing
- Business growth and partnerships
- Digital innovation or technology
- Fundraising and income generation
We also welcome diverse experiences or educational backgrounds, including leadership, public service, law, finance, policy, or community involvement.
If you want to play an active role in guiding strategy and making decisions that matter, ensuring hundreds of thousands of young people every year have the skills and confidence to engage fully in society, we’d love to hear from you!
Role Requirements
The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year (usually weekday evenings in London), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.
To learn more about the role and the application process, please refer to the job pack for full details.
Please send your CV and a one-page personal statement (explaining why you want to be a Young Trustee and how your skills align with the role) via the Charity Job application link.
Deadline: 11pm, Tuesday 3 February 2026.
Shortlisted candidates will have a first-round online interview in January/February, followed by second-round interviews in mid-February. We’ll do our best to accommodate holiday schedules.
If you need any adjustments to make the process more accessible, please let us know when applying.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
- Protecting members from harm
- Preventing retraumatisation
- Upholding community standards
- Supporting moderators and volunteers
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
- Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
- Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
- Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
- Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
- Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
- Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.
Essential skills
- Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
- Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
- Clear written communication skills for incident logs, escalation summaries, and internal reporting.
- Sound judgement and emotional resilience when working with distressing or sensitive material.
- Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
- High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
- Confidence following structured protocols, checklists, and escalation routes without deviation.
Desirable (not required)
- Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
- Experience delivering safeguarding or moderation training to volunteers or staff.
- Familiarity with UK safeguarding expectations and referral processes.
- Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.
Formal qualifications
- Formal qualifications are not required; equivalent professional experience is essential.
- Full training will be provided on CIC-specific safeguarding and moderation protocols.
Main Responsibilities/ Key Duties
- Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
- Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
- Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
- Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
- Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
- Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
- Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
- Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
- Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
- Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.
This role is not suitable if you:
- Avoid conflict or risk
- Seek casual, low-commitment volunteer work
- Are unable to follow structured protocols
- Prefer creative or posting roles over operational responsibility
- Expect immediate paid employment
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and accountability
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led and ethics conversation
- A practical safeguarding scenario discussion
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.
Spare Tyre Theatre Company are recruiting voluntary non-executive board members with a passion for participatory theatre arts. New trustees will be joining us at an exciting time for the company, as we implement our next 3-5 year strategy; prepare for our 50th anniversary year in 2027; continue our year-round programme of creative participatory workshops; and develop two new touring productions: What Will Happen to the Cat? and Vanishing Point.
Spare Tyre is one of the UK’s leading participatory theatre companies. We are an Arts Council England (ACE) National Portfolio Organisation and are an artist, disability and female led charity. We make inclusive arts and theatre productions, experiences and projects in arts venues and non-traditional arts spaces with people that are under-represented in arts, culture and society’s wider decision making. Built on nearly 50 years’ experience, our work is participatory, collaborative, immersive, taboo-busting and above all responsive to the passions and talents of the people who make it.
We are recruiting 2 – 3 voluntary non-executive board members. We do not require trustees to have specific experience in the arts, and are seeking to increase the experience and diversity of our board, particularly in the areas of:
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Lived experience and/or a professional background working with people in the Care sector and/or people living with dementia and/or long-term health conditions
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Experience of, or a desire to, engage with inclusive working practices
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Participatory arts practitioners
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Environmental responsibility
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Digital and social media
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Marketing and PR
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Understanding of publicly funded arts at a strategic level
Key Accountabilities of a Trustee are to:
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Act as ambassadors, champions and advocates for the organisation
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Approve strategic plans, budgets, annual accounts and policies
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Be willing to contribute your time and share your knowledge
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Provide advice and support for the Executive team
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Sit on committees and panels as required
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Engage in the fundraising strategy and development activities wherever possible
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Attend performances and other events by Spare Tyre and peer companies
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Understand the commitment required to join the Board
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Understand the legal requirements of being a charity Trustee: Gov UK have prepared some 5-minute guides for charity trustees that can be accessed here
Key Characteristics of a Spare Tyre Trustee are to:
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Promote and model Spare Tyre’s culture of inclusion, openness and collaboration
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Monitor and evaluate progress against targets and ACE Investment Principles
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Be passionate about the company’s work
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Be ready to challenge and provoke
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Be excited to promote an inclusive culture
Mavar is currently seeking a seasoned networker to join the Mavar Trustee Board as a Trustee with special responsibilities for strengthening our fundraising practice and broadening the charity’s donor base. Working with our Board and CEO, you’ll bring experience, insight and strategic guidance to help develop our fundraising capacity in support of the strategic development of the charity.
Mavar’s Mission
Founded on the belief that everyone has the right to choose their own path in life, Mavar’s central mission is to empower individuals who choose to explore opportunities beyond the strictly orthodox community to fulfil personal goals. Mavar supports our members’ efforts to achieve independence, live authentically and cope with the obstacles they may encounter as they explore options to live, work or study in the secular world – whether or not they choose to leave the Charedi community.
Mavar’s Service Users
Some men and women who have grown up in the closed world of the Charedi community hold personal and religious values that are not in line with the rest of the community. Attempts to follow their own path often bring them into direct confrontation with family, friends and neighbours who regard expressions of individualism or self-determination as heresy. These individuals fear that the community will ostracise them, leaving them feeling trapped, isolated and helpless.
Some may simply wish to explore options for obtaining a general education or improving their access to employment opportunities whilst wishing to remain within the ultra-orthodox community; others may look to divest themselves of the strictures of ultra-orthodoxy and to lead a more mainstream lifestyle. They all typically lack the everyday life skills to cope with the challenges of the secular world, which appears to them as a confusing, frightening and alien planet. Any effort to integrate with the outside, secular world is hampered by limited English language skills, cultural disorientation, lack of basic education or qualifications and negligible skills for employment.
Trustee Role Details
The day-to-day operations of Mavar are conducted by staff and volunteers under the leadership of our CEO and with the overall oversight of the Trustee Board.
Main Duties of the Fundraising Trustee:
- Contribute to the overall governance of the charity as a member of the Board of Trustees.
- Provide advice and support on fundraising strategy, ensuring income generation is planned and executed in alignment with Mavar’s budget framework and objectives.
- Act as a fundraising champion on Mavar’s board, working with the CEO and supporting other trustees to explore fundraising possibilities.
- If you have personal networks with fundraising potential, utilise them to support the work of the charity.
- Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
- Act as an ambassador for the charity, promoting its work and helping to raise its profile.
- Ensure compliance with fundraising regulation and best practice, as well as Mavar’s policies and procedures.
You are expected to give at least one day per month to your role. Board meetings take place four times a year in London, with a mixture of online and in-person meetings and are complemented by occasional online or in-person feedback meetings with the CEO and the Treasurer.
Person Specification
Essential
- Commitment to the charity’s mission and values
- Understanding of the legal duties and responsibilities of charity trusteeship
- Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns)
- Strategic thinker, able to balance long-term planning with practical advice
- Strong communication and networking skills
Desirable
- Experience of charity fundraising
- Existing networks that could support the charity’s fundraising efforts
- Understanding of charity finance and/or marketing
- Familiarity with Jewish cultural context
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.
As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.
This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.
What You’ll Be Doing
- Supporting the organisation and delivery of fundraising events and activities
- Helping prepare materials such as posters, donation forms and thank-you messages
- Promoting campaigns and community events online or in person
- Engaging with local businesses, schools or groups about partnerships or sponsorships
- Assisting with donation recording and simple reporting tasks
- Helping share stories that highlight how donations make a difference
Skills and Qualities We’re Looking For
- Good communication and interpersonal skills
- Confidence speaking with the public and representing the charity positively
- Creativity and enthusiasm for community fundraising
- Teamwork and reliability
- Basic digital skills (social media or online tools)
- Attention to detail when handling information or donations
What You’ll Gain
- Experience supporting fundraising and community engagement activities
- Opportunities to build confidence and communication skills
- Insight into how charities raise funds and engage supporters
- The satisfaction of helping local projects continue and grow
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



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We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
● Lead a team of communications and marketing volunteers.
● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
● Run the meetings for the Communications & Marketing Team on a monthly basis.
● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.
● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.
● Identifying, initiating and leading on projects which align to the strategy and realise our goals.
● Collaborate with the team.
● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.
● Support the development and implementation of the Communications Strategy.
● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
● Promote the charity across all our channels and forms of communication.
● Ensure effective, regular communication to both internal and external audiences.
● Review progress and effectiveness of the Communications Strategy on an annual basis.
What are we looking for?
About You
To be successful in this role you will:
● Have a real enthusiasm for excellence, innovation, continuous improvement and change.
● Be a team leader who is positive, hands on and able to get the best out of a team.
● Have excellent interpersonal skills and adept at building relationships with different stakeholders.
● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
● Have a high level of attention to detail.
● Have the ability to prioritise, plan and organise projects and to manage expectations.
Experience and Skills
● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
● Experience in building and leading a team.
● Previous experience of working for charities and/or volunteer organisations is desirable but not required.
● Creativity regarding message management and medium.
● Good IT skills.
● Ability to motivate and enthuse others.
● To be a part of a team.
● Previous experience in marketing, communications, or related fields.
● Strong leadership skills with the ability to motivate and inspire volunteers.
● Experience of using Canva or similar design packages.
● A strong network of PR and media contacts would be highly advantageous.
What's in it for you?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.
Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.
You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
Key Benefits
● Gain valuable experience in communications and marketing, plus charity team leadership.
● Make a meaningful impact on the fight to support the CRPS community.
● Develop professional skills and expand your network.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



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Closing Date:
We are reviewing applications on a rolling basis and applications will be reviewed as they are received.
The Role:
We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.
Our Organisation:
Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.
Treasurer Role:
The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
- Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff about financial matters, as appropriate.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Overseeing financial controls and adherence to systems.
- Drawing any major financial concerns to the attention of the trustee and the management team.
- Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity.
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
- Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
- Leading on the appointment of and liaison with external auditors.
- Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other Trustees in understanding the charity’s financial position and decision making.
- Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
The Person We’re Looking For:
- A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
- Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
- A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
- Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
- Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.
In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.
Responsibilities of All Trustees:
- Demonstrating a commitment to G&C’s objectives
- Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
- Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
- Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
- Helping to identify risks and ensuring appropriate controls are in place
- Helping the Board to make sound decisions by making available their own personal knowledge and experience
- Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
- Sharing relevant skills and expertise with the Senior Leadership Team members
- Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
- Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery
Trustee Person Specification:
In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:
- A commitment to the objectives and activities of G&C
- A willingness to devote time and effort to G&C beyond attending board meetings
- Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
- Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
- Have good independent judgement
- Be willing to effectively act as part of a team
- Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
- A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board
To Apply:
To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.
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Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.
Role Purpose
We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.
Key Responsibilities
· Accompany the lead Schools Worker to sessions in primary and secondary schools.
· Assist with setting up and packing away resources and equipment.
· Helping facilitate and monitoring small group sessions
· Observe and note student engagement to help evaluate sessions.
Skills / Abilities / Experience / Qualities
· Strong communication skills, especially with young people.
· Willingness to work with young people from diverse backgrounds and gender identities.
· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.
· Calm, approachable manner that helps young people feel at ease.
· Openness to learning and developing new skills.
· Ability to build respectful, professional relationships with young people, staff, and colleagues.
· Good rapport with people of all ages and abilities.
· Commitment to confidentiality.
· Reliable timekeeping and punctuality for all sessions.
Training / Support
· A full induction to the service will be provided
· You will be required to undertake mandatory e-learning and a menu of optional training will be made available
· Ongoing supervision and support from your line manager
· Travel expenses reimbursed (if applicable).
· Access to events, networking, and training and development opportunities.
Additional Information
· You will be required to undergo an enhanced DBS check
· We will require 2 x references
· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to support Scope in their search to appoint two new Trustees.
Scope is the UK’s disability equality charity. They campaign to transform attitudes to disability, tackle injustice and inspire action. They create opportunities and provide information and support that empowers.
About Scope
Scope wants a society where all disabled people enjoy equality and fairness. We provide practical advice and emotional support to people and families who need it most. We use our collective power to deliver social change and end injustice for disabled people. We do this by working to change attitudes. We inspire policy change, by both local and national government. We work with organisations as employers and product or service providers. Our shops are at the heart of communities around the country, each one increasing impact. Last year, we supported over 4 million disabled people through our services, our online advice and online community forum. This also importantly gives us the authority to speak to power on behalf of disabled people and their families across the country.
Scope’s new strategy was approved by the Board in 2023 and focuses on achieving seismic change for and with disabled people and their families. We want to build on the impact we have achieved over the last few years. We want to go further in driving social change, achieving equality for all disabled people. Our work is underpinned by our commitment to diversity and inclusion in everything we do, and our values. We are pioneering, courageous, connected, fair and open.
About the Trustee opportunities:
Scope is seeking to strengthen the Trustee Board further and want to welcome 2 new Trustees with expertise in the following areas:
- A qualified accountant with audit/risk or governance experience
- Fundraising
Trustees act as ambassadors for the organisation, engaging with stakeholders such as donors, volunteers, and beneficiaries. They foster relationships, build networks, and advocate for the organisation’s mission, enhancing its visibility and impact.
The Trustees we appoint will work closely with other Trustees, the Chief Executive and the Executive Leadership Team. Together they will oversee the delivery of our ambitious new strategy. They must be committed to equality, and to involving disabled people in decision making.
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Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Founding Volunteer Fundraising Director to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.
About the Role:
As our Founding Fundraising Director, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.
Experience Qualification and Requirements
Essential Competencies
- Proven experience planning, managing, and delivering successful fundraising initiatives.
- Skilled in preparing clear, persuasive proposals, applications, and reports.
- Competence in tracking, reporting, and analysing donations and fundraising performance.
- Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
- Ability to manage multiple projects, deadlines, and stakeholders effectively.
- Strong organisational, communication, and relationship management skills.
- Experience working collaboratively with volunteers, staff, and leadership teams.
Desirable Competencies
- Familiarity with CRM or donor management systems.
- Experience designing and executing events and campaign strategies.
- Knowledge of corporate partnership development and grant funding strategy.
- Experience mentoring or supporting junior staff or volunteers in fundraising.
- Ability to integrate fundraising strategy with wider organisational goals.
Qualifications
- Professional qualification in fundraising, charity management, or related fields desirable but optional.
- Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.
Main Responsibilities/ Key Duties
- Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
- Identify, research, and evaluate potential funding opportunities, including:
- Grant-making bodies
- Corporate partnerships
- Individual donors and community fundraising
- Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
- Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
- Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
- Coordinate fundraising events, online campaigns, and community initiatives, including:
- Logistics
- Scheduling
- Volunteer and staff coordination
- Post-event reporting and follow-up
- Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
- Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
- Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
- Support leadership in strategic planning and decision-making around resource mobilisation.
- Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
- Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.
What This Role Offers You:
- The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
- Hands-on leadership experience in designing and running community-driven systems.
- Personal and professional transformation through exposure to survivor-led, values-centred work.
- A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.
What This Role Is Not For:
- Individuals seeking purely financial reward or hierarchical prestige.
- Those unwilling to work within a values-led, anti-capitalist framework.
- People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.
If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Fundraising is not just income.
It is stewardship.
If you know that:
- Ethical fundraising sustains communities
- Pressure should never compromise values
- Leadership means saying no when needed
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them. This might be with us, a partner or another external service.
Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our triage team, you will volunteer alongside staff and fellow volunteers to:
• Welcome clients to our office/Migrant Hub and speak to them about their needs
• Help clients and referrers understand the services we offer and how to access them
• Respond to new referrals and upload them onto our case management system
• Contact clients to book in appointments and follow up referrals
• Take on other administrative tasks as identified from time to time
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)
You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision from the Business and Operations Officer
• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communicatiuon skills
• Proactive and able to use own initiative
• Organised and methodical
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months.
The client requests no contact from agencies or media sales.