Digital skills officer volunteer roles in Hackney central, greater london

 Welcome to the NHS Retirement Fellowship

Thank you for your interest in becoming the new chair of the NHS Retirement Fellowship. We are halfway through a five-year plan which is transforming the way we operate, how we engage with the NHS and other key stakeholders, and how we support our members currently and in the future. We have already come a long way from where we started and we are now beginning an ambitious plan of doubling our membership and raising awareness so we can continue with our mission of supporting retired and retiring NHS, health and social care staff. We are seeking a dynamic and professional chair with significant senior leadership experience in the NHS (or the broader health and social care sector) and/or extensive experience of governing a charity to work with us to deliver our vision.

Our Board is made up of a variety of professionals from across the NHS and beyond, a number of whom are members of the Fellowship. We work closely with our dynamic senior leadership team, branch officers and volunteers and have fostered an excellent working relationship for the benefit of our members.

The Fellowship has a small executive team of seven part time staff who all work remotely from home.

The potential for the NHS Retirement Fellowship is immense, and I very much look forward to welcoming you and working with you on this exciting journey.

Julia Hickey

Acting Chair

NHS Retirement Fellowship.

About the NHS Retirement Fellowship

“One of things that makes the NHS a special place to work is the sense of togetherness, belonging and family. So, when colleagues come to retirement, the Fellowship is a wonderful way of maintaining these things and allowing colleagues to continue their connection with the service. I think more can be done to help retired colleagues share experiences, perspectives and support and the Fellowship is ideally placed to do this.” Sir Jim Mackey, Chief Executive, NHS England

Our motto is fun, friendship and fellowship and it sits at the heart of everything we do.

The NHS Retirement Fellowship began in 1978 when retiring nurse Irene James recognised that for significant numbers of retiring NHS staff, their colleagues and friends had also become their family and that those pivotal connections could be lost. Our role has changed during that near 50 years as the NHS has changed and more latterly with the seismic transformation into a digital world. We now have almost 100 branches from the Highlands of Scotland to the north Devon coast and from Swansea in west Wales across to Norwich in East Anglia. About a third of our members are now national members, often choosing to engage on a more remote, digitally based basis. All our members have access to a portfolio of benefits which we offer, including our flagship travel insurance policy, and we are actively pursuing a partnership which would bring a huge range of benefits and discounts to our members. We also have a special fund to support members at a time of need.

Our branches run semi independently from our main charity with their own committees and bank accounts. Volunteers arrange a variety of activities for their members at local and regional level. National members, who choose not to join a specific branch, can join in with local activities and also have access to an increasing number of online based activities. We also hold an annual conference and AGM where the Board, staff and our members can all come together.

We are increasingly working with the NHS and other stakeholders in partnership to see how we can support employers and retain connections, experience and expertise at local level. We’re helping foundation trusts with governors, hospitals with volunteers and NHS charities with supporters. We’re looking to grow so that we are the voice of the retired NHS and wider health service community and see how our members can offer mentoring, support and guidance to the younger generations of NHS staff. 

Our charity is looking to become a charitable incorporated organisation (CIO) over the next year.

Our values and mission are unchanged from when Irene James recognised the need to continue to support NHS staff when they retired to enable them to retain links, mutual support and understanding and friendships built over the years in their shared working lives. The NHSRF supports people in retirement to maintain friendships and make new ones, from the NHS, health and social care sectors from a diverse background irrespective of race, religion, ethnicity, sexual orientation and to support each other through friendship.

Role description and time commitment

Our Chair will lead the Board in developing and delivering our strategy, working closely with, and providing line management and support to, our chief executive. They will also support our chief operating officer in preparation for Board meetings and our head of communications in the planning of our conference and other duties. Our Chair will also be a key representative of the Fellowship in meeting and liaising with key stakeholders.

Our Board meets remotely three times a year and once a year in person. We also have two strategy days a year and our AGM and conference which takes place over a weekend in October. There is also a standing invitation to our Members Council meetings, which are three times a year remotely and once a year in person.

Timeframes

The closing date for applications is noon on Monday 1 June. Shortlisting will take place in the following week with interviews to take place in London on Thursday 2 July.

Term of office

We are looking to appoint for a three-year period initially. This will take us through 2028 when the NHS will mark its 80th anniversary and the NHS Retirement Fellowship will celebrate its 50th birthday.

Our chair role is unpaid, but we will reimburse you for reasonable travel expenses.

About us

The London Foundation for Banking & Finance’s (LFBF) is a registered charity incorporated by Royal Charter. Our charitable purpose ‘is the advancement of knowledge of and education in financial services and to carry out research and publish the results for the benefit of the public.’

LFBF also recognises the highest level of professional competence by awarding chartered status to individuals who have demonstrated their commitment to continued education and professional excellence within Financial Services.

Our Story

The London Foundation for Banking & Finance (LFBF) started life back in March 1879, when a group of bank workers came together to establish leadership and professional practice principles for the industry. They created the first Institute of Bankers in England and Wales to offer educational resources to those in the sector.

Over the years, the organisation developed its own industry leading qualifications to create a gold standard of banking and financial education. It also established itself as a leading voice in the banking world, providing invaluable insights into all areas of the industry and promoting the highest standards of professional competency.

Today, we exist to support the advancement of knowledge and education in financial services. Previously, we were called The London Institute of Banking and Finance (LIBF), and we were renamed following the sale of our education and training activities in March 2023.

Today, our focus is on:

• Supporting our members and creating community: We support financial services professionals, nurturing diversity, innovation and professional excellence. We believe that working with the financial services industry is crucial for building financial capability.
• Sharing insights and best practice: We produce research and thought leadership in financial capability and through our think-tank, the Centre for the Study of Financial Innovation. We believe that change requires evidence and innovative thought.
• Building financial capability: We work directly and through sponsorship and partnerships to reach individuals across the UK, empowering them with the skills they need to become financially capable. We believe everyone should have an opportunity to be financially capable.

 About the role

Our trustees play a vital role ensuring that The London Foundation for Banking & Finance (LFBF) achieves its charitable purpose. They oversee the overall strategic management and administration of the charity. They also ensure that LFBF has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable LFBF to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Role responsibilities

The primary responsibilities of the trustee are as follows:

• Support and provide advice on LFBF’s purpose, vision, goals and activities.
• Approve strategic objectives and policies and monitor and evaluate their implementation.
• Oversee LFBF’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve LFBF’s financial statements.
• Provide support and challenge to LFBF’s CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in LFBF’s operating environment.
• Contribute to regular reviews of LFBF’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Attend LFBF events as appropriate.
• Use independent judgment, acting legally and in good faith to promote and protect LFBF’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of LFBFs objects, aims and reputation by applying their skills, expertise, knowledge and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

You will have

We are looking for people willing to bring enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.  

We are particularly interested in recruiting those with experience across these sectors or groups:

• financial education / financial sector
• membership
• education
• research
• communications
• working with younger people
• digital / artificial intelligence
• marketing
• fund raising

Due to a number of our current trustees reaching their term in the coming months, we are looking to recruit up to 4 new trustees. In the main we are looking for experienced trustees however one trustee role will be available for those with little or no previous governance experience as we will provide a full induction and training.

In particular we are looking for:

• Knowledge and experience across 1 or more areas of our remit e.g. financial capability, education, membership, research, communications or in the areas of digital / artificial intelligence, marketing or fund raising
• Willingness and ability to understand and accept their responsibilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to our values.
• Integrity, probity and high ethical standards. 
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Further details including the anticipated time commitment for this role can be found within the Recruitment pack. To access the Recruitment pack, click on Quick Apply. 

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

College of Sexual and Reproductive Healthcare (CoSRH)
Voluntary role | Travel expenses reimbursed | Hybrid (London and/or virtual)

CoSRH is seeking an experienced Digital, Technology and Cyber Security Trustee to join its Board and provide strategic leadership on technology, digital innovation, data governance, and cyber security.

As a Trustee, you will share collective responsibility for the governance, sustainability, and strategic direction of CoSRH. In this specialist role, you will act as the Board’s lead on digital and technology matters, offering insight and constructive challenge to ensure CoSRH’s technology strategy is forward‑looking, secure, ethical, and aligned with the organisation’s mission and member needs.

Key responsibilities include overseeing digital transformation and technology investment, advising on cyber security risk and incident preparedness, supporting data protection and GDPR compliance, and contributing to decisions on technology procurement and supplier management. You will also help the Board understand the implications of emerging technologies, such as AI and automation, and support the development of digital capability and awareness across the organisation.

We are looking for someone with significant senior‑level experience in IT, digital technology, or cyber security, ideally with board or executive‑level exposure. You will be able to communicate complex technical issues clearly to non‑technical audiences and have a strong understanding of governance, risk, and compliance. Experience in the charity, healthcare, or membership sectors is desirable but not essential.

Time commitment: Approximately 12 days per year
Term: Three years, with the possibility of renewal

This is an excellent opportunity to use your expertise to make a meaningful impact in a respected healthcare charity.

Inclusive Boards is delighted to be supporting Lincs & Notts Air Ambulance in their search for three new Trustees.

About  Lincs & Notts Air Ambulance

The Lincs & Notts Air Ambulance (LNAA) is one of the UK’s leading Helicopter Emergency Medical Service (HEMS) charities, providing rapid, life-saving critical care across Lincolnshire and Nottinghamshire, 24 hours a day, 365 days a year. Our Helicopter and Critical Care Cars take the expertise of the hospital directly to the scene of the emergency, reaching any point in our two counties in under 20 minutes. Each mission costs approximately £4,000, and with over 32,000 missions since our founding in 1994, our service is made possible entirely through the generosity of the communities we serve.
​​​​​​
LNAA is in a period of significant growth and transformation. We celebrated our 30th anniversary and our 30,000th mission in 2024 and were rated Outstanding by the Care Quality Commission in 2025 – a milestone that reflects the exceptional standards across our entire organisation. Looking ahead, our five-year strategy focuses on expanding our service further, including the introduction of a second helicopter in 2027 to ensure we can be by the side of even more patients when they need us most.

About the Trustee roles

To support this ambitious strategic direction, LNAA is seeking to appoint up to three new Trustees. These individuals will join a committed, values-driven Board focused on strong governance, strategic oversight, and ensuring LNAA continues to deliver outstanding critical care across our region.

To ensure a diverse and balanced Board, we are specifically looking for up to three new Trustees with skills and significant experience in the following areas:

1. Clinical/Healthcare background with executive experience in a CQC regulated organisation
2. Finance Expertise
3. Digital Technologies / AI Expertise

​​​​​​Role 1: Clinical/Healthcare background

A senior professional with executive experience within a CQC regulated organisation, with sound CQC knowledge and a strong understanding of governance. You will be the lead Trustee for clinical governance oversight, maintaining a high-level overview of LNAA’s clinical services, seeking assurances in line with Trustee responsibilities.

Essential:

• Governance and leadership experience within a CQC regulated setting
• Thorough understanding of CQC standards

Desirable:

• Experienced registered healthcare professional
• Track record in governance and leadership in a clinical setting

Role 2: Finance Expertise

A strong financial professional, bringing experience in budgeting, financial analysis, investments and risk management.

Essential:

• Strong financial knowledge and governance experience
• Ability to interpret and communicate complex financial information

Desirable:

• Experience with investment strategy or long-term financial planning
• Familiarity with the charity or not-for-profit sector

Role 3: Digital Technologies / AI Expertise

Use your skills and expertise to provide insight into digital transformation, AI innovation and emerging technologies, ensuring our work remains relevant, ethical and future-ready.

Essential:

• In depth knowledge of Digital and AI technologies, including strategy and emerging trends
• Experience providing strategic oversight or advisory input at board or senior level

Desirable:

• Awareness of ethical and regulatory issues around AI and digital transformation
• Track record in driving digital innovation, ideally in a non-profit or public sector setting

Join now-u as a Volunteer Social Media Officer and support the delivery of a social media strategy to increase brand awareness, grow our user base, and enhance engagement. You will create content, manage social media channels, and support campaigns across multiple platforms.

Epilepsy Action is a national charity with a bold vision: to create a world without limits for people with epilepsy. In 2024 we launched an ambitious new strategy to grow our income and extend the support we offer. After a successful start, we are ready for the next stage in the strategy, and we are looking for new trustees to join our Board and help turn our ambition into lasting impact.

You will bring the skills, values and perspective to help our charity thrive, whether that’s a track record of leading growth and transformation, the ability to open doors through your networks, experience in health or the medical sector, or expertise in law, digital technology or fundraising.

We are committed to building a diverse, inclusive and effective Board that reflects the communities we serve, and people affected by epilepsy. We welcome applications from everyone and are particularly keen to hear from people who are underrepresented on charity boards, including people from ethnically diverse backgrounds, disabled people, LGBTQ+ people, and people of different ages and socio-economic backgrounds. We believe greater diversity makes for better decisions.

If you want to help shape a world without limits for people affected by epilepsy, and use your voice and influence to raise understanding of the condition, then we would love to hear from you.

Purpose of the Role 

The role of a trustee is to share the Board’s collective responsibility for the effective governance and leadership of the charity, setting our strategic direction and major policies in accordance with our objectives, vision, mission and values.

Epilepsy Action (registered as the British Epilepsy Association) is both a registered charity and a company limited by guarantee. As such, trustees are both charity trustees and company directors and have the statutory and legal duties which these roles impose.

This is a voluntary (unpaid) role with a three-year term of office, renewable for up to two consecutive terms.

You need to be able to commit approximately 6–12 days per year, including: 

• Four Board meetings per annum, plus meeting preparation 

• Subcommittee meetings (if applicable) 

• Strategy days, training, and occasional events 

Meetings are a combination of hybrid and fully remote, with an annual in-person meeting in September in Leeds. Overnight accommodation will be booked for trustees and travelling expenses reimbursed for in–person meetings. 

To Apply 

For any questions in advance of your application please contact us via our recruitment email.

To make an application please send your CV and a supporting statement to our recruitment email.

Your supporting statement should answer the following questions:

· What has drawn you to apply to be a trustee for Epilepsy Action?

· What are the main skills and experience that you bring that could benefit the charity?

· How do you think your values align with Epilepsy Action’s values of being supportive, empowering, inclusive and ambitious?

We also ask candidates to fill in the Trustee Application Questionnaire as part of the recruitment process.  This form includes sections for diversity monitoring, as well as skills and experience.

If you need any adjustments to support you to apply or take part in the recruitment process, please let us know.

Shortlisted candidates will be invited for an informal meeting where they will have a chance to find out more about our work.

Formal interviews will be with the Chair, the CEO and relevant members of the Board and / or Advisory Panels will take place at the end of May and beginning of June.

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 14 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

M&E Officer (Data Collection)

Position Summary
The M&E Officer (Data Collection) will lead the design and execution of all primary data collection activities. This role ensures that data gathered from the field is accurate, timely, and reflective of project indicators. You will be the bridge between the office and the field sites.

Key Responsibilities

• Tool Development: Design and pre-test digital and paper-based data collection tools (ODK, KoboToolbox, or SurveyCTO).
• Field Supervision: Lead field teams and enumerators during household surveys, focus group discussions (FGDs), and routine monitoring visits.
• Data Quality Assurance: Conduct "spot checks" and back-checks on collected data to ensure authenticity and minimize bias.
• Stakeholder Engagement: Coordinate with local district leaders and community members across Uganda to facilitate smooth field operations.

Requirements

• Education: Degree in Statistics, Social Sciences, Development Studies, or a related field.
• Technical Skills: Proficiency in mobile data collection platforms (Kobo/ODK).
• Physical Presence: Ability to travel to project sites up to 100% of the time.

Languages: Fluency in English and at least two major local languages (e.g., Luganda, Runyankole, Acholi, or Lusoga, depending on the site).

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

We're looking for new Board Members who are interested in making a real difference to the future of Graeae.

A pivotal member who is recruited for their specialist skills or knowledge and because they are representative of those with a stake or interest in Graeae’s work. In law, Trustees of Graeae have three particular duties – compliance, care and prudence – which are set out in the recruitment pack.

We are interested in hearing from Deaf, Disabled and neurodivergent individuals and looking to recruit 3-4 people with experience in one or more of the following:

• Financial management
• Law
• Producing (commercial and subsidised sectors)
• Business planning and management
• Equity, diversity and inclusion
• Delivering digital projects
• Fundraising
• HR

Being a Graeae Board Member can be stimulating, challenging and rewarding. It offers the chance to work with a dedicated, committed, resourceful and professional group of people (staff team, Board and advisers) in an innovative and challenging environment.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a detail-oriented and proactive Email Marketing Officer to support the planning and delivery of email campaigns that engage and inspire our audience. You will be responsible for creating, scheduling, and optimising emails to strengthen communication with students, parents, and supporters. This is an exciting opportunity to shape the email marketing efforts of a growing international education platform.

Key tasks

• Design, build, and schedule email campaigns using email marketing tools.

• Manage audience segmentation and ensure email lists are accurate and up to date.

• Collaborate with copywriters and designers to deliver engaging, on-brand email content.

• Conduct A/B tests to improve open rates, click-through rates, and overall performance.

• Monitor and report on email campaign performance, suggesting improvements.

• Ensure all email content complies with data protection and GDPR guidelines.

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Some experience or training in email marketing platforms (such as Mailerlite or similar).

• Strong attention to detail and organisational skills.

• Good understanding of email marketing best practices (design, copy, segmentation, scheduling).

• Ability to work collaboratively with writers, designers, and marketers.

• Proactive, self-motivated, and results-driven.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing and communication.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit four people who can commit their time and effort on a voluntary basis. We are recruiting Communications Officers to join either our Social Media team or our Website Development Team.

Responsibilities

• To input into a regular flow of communications activity in either the website or social media team

• To work with others to design content and design strategy

• To take part in regular team meetings

• To carry out tasks as assigned

Requirements

• To have an interest in social media, marketing, website development or public relations

• To have strong communication and people skills

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document. 

It is not a checkbox.

It is not a compliance exercise.

In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)
• Vulnerable adults
• Young people
• Ex-offenders
• Volunteers with lived trauma
• Communities historically failed by institutions

If safeguarding fails, everything fails.

This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed
• Volunteers are supported, not exploited
• Risks are identified early, not ignored
• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

• Experience in safeguarding within:

 Charity

 Statutory services  

 Education

 Health

 Grassroots or community settings

• Experience working with vulnerable adults and/or children.
• Strong understanding of trauma-informed practice.
• Ability to respond to disclosures calmly and appropriately.
• Experience writing and implementing safeguarding policies.
• Risk assessment and incident management experience.
• Understanding of UK safeguarding legislation and guidance.
• Confidence challenging unsafe practice at any level.
• Ability to balance care with boundaries.
• Strong judgement under pressure.
• Clear written documentation skills.
• Capacity to work unpaid and full-time during build phase.
• Emotional regulation and professional restraint.
• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
• Develop and own safeguarding policies, procedures and reporting pathways covering:

 Adults and children at risk

 Volunteers and peer supporters

 Digital spaces, storytelling, and online engagement

• Ensure safeguarding is embedded into:

 Recruitment and onboarding

 Training and supervision

 Programme design and delivery

 Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.
• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

 Timely, appropriate responses

 Accurate recording

 Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
• Deliver safeguarding guidance and training proportionate to role and risk.
• Monitor safeguarding practice across teams and intervene early where drift appears.
• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

 Storytelling

 Online engagement

 Data use

• Maintain professional distance and emotional steadiness when handling complex situations.
• Review and update safeguarding systems as the CIC scales.
• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase
• Be comfortable working unpaid while the CIC is being built
• Be emotionally grounded and professionally boundaries
• Understand trauma without centring yourself
• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)
• Working with vulnerable adults and/or children
• Trauma-informed practice
• Policy development and implementation
• Risk assessment and incident management

Formal qualifications are welcome but not essential.
Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”
• You avoid difficult conversations
• You seek authority without responsibility
• You are uncomfortable challenging leadership when needed
• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm
• The chance to build safeguarding the right way
• Influence over how protection, care, and accountability coexist
• The opportunity to shape a future paid safeguarding role
• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems
• Vulnerable people deserve real protection
• Community work must be safe to be sustainable

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact