Engagement officers volunteer roles in Birmingham, west midlands

The Community Officer is responsible for creating an engaging and welcoming environment for volunteers. This encourages and motivates volunteers to get involved and stay involved. This includes encouraging engagement in shared social spaces (Discord and Whatsapp), organising a range of regular socials and supporting with the Ball at conference. 

Role Description 

Are you passionate about changing the way we treat animals? Do you want to help reduce environmental damage? Do you want to inspire people to enjoy healthy vegan food that both looks good and tastes great? 

The Vegan Society aims to make veganism more accessible. We help people to adopt a vegan lifestyle by supporting individuals, policy- and decision-makers, caterers, manufacturers, healthcare professionals and the media. 

Why do we need you? 

Our nutrition team consists of two registered dietitians (we are currently recruiting for the second role). Our small team provides up-to-date nutrition and health resources on our website and evidence-based nutrition and health information for the charity’s campaigns. We also answer questions relating to vegan health and nutrition from the general public, the vegan community, caterers, and health and nutrition professionals via phone calls, email and post. 

Other areas of responsibility include attending events and giving talks on the latest vegan health and nutrition topics, writing articles, and speaking to the media about vegan health and nutrition. We are also responsible for developing recipes and blogs for various projects. 

We are a busy team and the support of a pharmacy volunteer would be invaluable. 

What does the role involve? 

We are looking for a volunteer who is a pharmacist or has a pharmaceutical background to support our nutrition team to handle medicine queries on an ad hoc basis. 

The specific tasks we would like the volunteer to take on are: 

• Collating and responding to medicine-related queries for a number of health conditions, including, but not limited to, osteoporosis, iron-deficiency anaemia, the menopause and thyroid disorders. 
• Researching ingredients and contacting manufacturers and pharmaceutical companies to find products suitable for vegans or without animal ingredients. 
• Comparing medicines suitable for vegans versus those containing animal-derived ingredients (e.g. side-effects, ingredients, costs). 

What training and support are available? 

The ideal candidate for this role will be someone with competency in pharmacy and responding to enquiries, so training in these areas would not be required. However, we are always willing to invite volunteers along to staff training when possible and to deliver training on specific skills inhouse, as identified throughout volunteering. This role is remote and therefore support from the Dietitian will be available through email and phone calls as required. Monthly or quarterly reviews with the Volunteering and Engagement Officer will also be conducted to ensure the volunteer is happy in their role. 

What skills would be useful in doing this role? 

• Trained pharmacist or pharmaceutical background 
• Competency in Microsoft Office 
• Strong written and verbal communication skills 
• An awareness and knowledge of vegan current affairs 
• Confidence to communicate any training or support needs 
• Ability to work independently 

What does my availability need to be? 

We are looking for someone who is available for one to two hours a week on a regular basis. These hours are flexible, but we would expect you to respond to public enquiries within three to five working days to meet the expectations of our supporters. 

Who does this role report to? 

Emily Angus, Dietitian

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity “current, fresh and forward‑thinking” so we can continue to provide the best possible experience for volunteers and the children we visit.

About The Role

The Innovations Officer leads the development of a new project from concept to rollout, ensuring Make A Smile continues to evolve and deliver high‑quality, engaging experiences. You will design, test, refine, and launch an innovations project that strengthens the charity’s impact across all chapters.

Key Responsibilities

You will take ownership of an innovations project and guide it through every stage of development. Responsibilities include:

● Creating a full project outline, including aims, failure criteria, projected costs, timeline, and required skills.

● Recruiting and managing an Innovations Subcommittee with the skills needed to deliver the project.

● Delegating tasks, providing support, and ensuring subcommittee members fulfil their roles.

● Setting up all required admin, including risk assessments, reflection templates, and task‑tracking systems.

● Leading the creation of a prototype or pilot version of the project.

● Running tests with well‑established chapters and gathering feedback from volunteers, committees, and event leads.

● Overseeing multiple rounds of refinement until the project is ready for rollout.

● Supporting the staged rollout of the project across chapters.

● Providing regular updates to Trustees, including progress, budget status, and test outcomes.

Skills and Qualities We’re Looking For

This role suits someone creative, organised, and excited by bringing new ideas to life. You’ll thrive if you bring:

● Strong project‑management skills.

● Creativity and a passion for innovation.

● Confidence in leading and motivating a team.

● A solution‑focused mindset.

● The ability to plan, test, evaluate, and refine ideas.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

You do not need prior innovation or project‑design experience - just enthusiasm, commitment, and a willingness to learn.

Time Commitment

Innovations Officers are expected to contribute around 4 hours per week, including subcommittee meetings, project development, and monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to templates, handbooks, and previous innovations materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Experience leading a full project lifecycle from concept to rollout.

● Skills in innovation, design, testing, and evaluation.

● Leadership and team‑management experience.

● The chance to shape the future of Make A Smile’s activities and volunteer experience.

● The satisfaction of seeing your project used across chapters to bring joy to children.

Safeguarding and Eligibility

Innovations Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV and a short message outlining your experience, interests, and why you’d like to lead an innovations project.

We welcome applicants from all backgrounds who share our passion for helping children smile.

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.

About the Role

The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.

Key Responsibilities

You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:

● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.

● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.

● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.

● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.

● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.

● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.

● Stepping in to run a session or arranging cover if a teacher is unavailable.

● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.

● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.

● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:

● Strong organisational and coordination skills.

● Confidence in supporting and guiding teachers.

● Creativity in helping shape engaging, event‑focused lesson plans.

● A proactive, solution‑focused mindset. 

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).

● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).

Time Commitment

Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to existing lesson plans, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience managing a training programme within a national charity.

● Skills in coordination, leadership, and inclusive communication.

● The chance to shape how volunteers interact with children who use BSL or Makaton.

● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.

● The joy of helping volunteers develop skills that create magical, inclusive moments for children.

Safeguarding and Eligibility

Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.

We welcome applicants from all backgrounds who share our passion for helping children smile.

We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event! 

Join our team to help make sure children, young people and vulnerable adults are always protected and can participate fully in the life of the church.

The Team Safeguarding Officer plays a vital role in building a strong safeguarding culture across our 16 churches. They are the key link between the central Safeguarding Team, local clergy and churches concerning safeguarding matters. They will have an overview of all church activities involving children, young people and vulnerable adults, working closely with Parish Safeguarding Officers to implement safeguarding policy. 

The key aspects of the role are:

• Safeguarding point of contact: Respond well to safeguarding concerns or disclosures and, with the Team Rector or Team Vicars as appropriate, refer them to the Diocesan Safeguarding Team and relevant statutory agencies.

• DBS and training oversight: Ensure staff and volunteers have up-to-date DBS checks and safeguarding training recorded and monitored within the Safeguarding Hub.

• Promote good practice: Uphold Church of England safeguarding policies and guidance 

• Trustee engagement: Keep the Team Council and PCC (Parochial Church Council) members informed about safeguarding developments and risks.

• Compliance and safer recruitment: Use online tools such as Safeguarding Hubs and Dashboards to support compliance.

The role of the Team Safeguarding Officer does not need to be fulfilled by one individual and instead could be shared, with one person taking an outward facing lead (e.g. named point of contact) and another focussing on administrative functions (e.g. managing DBS and training)

About You

We are looking for one or more people who can fulfil some or all of these aspects:

• Approachable and trustworthy, able to listen and respond sensitively to concerns.

• Organised and detail-oriented with the ability to maintain accurate records.

• Committed to safeguarding and willing to champion best practice across the parish.

• Willing to learn online tools such as Safeguarding Hubs and Dashboards.

The role requires an Enhanced Adult & Child DBS with Barring and is subject to the Church of England’s Safer Recruitment process and leadership level safeguarding training. You will be supported by the Diocesan Safeguarding Team, an out of hours service and your local clergy.

We are looking for a Social Media Community Officer to help manage engagement across our social media platforms.

This role focuses on responding to comments and messages, supporting our online community, and helping maintain a respectful and safe space for discussion.

You will work closely with our social media and safeguarding teams to ensure interactions are handled professionally and responsibly.

Key Responsibilities

• Monitor comments, replies, and direct messages across social media platforms

• Respond to community questions and engagement in a professional and respectful tone

• Help maintain a safe and respectful online environment

• Flag safeguarding concerns or harmful content to the appropriate team members

• Support healthy and positive community discussions

• Share feedback and insights from the community with the wider team

What We’re Looking For

• Experience in social media engagement, community management, moderation, or customer support

• Strong written communication skills

• Ability to handle sensitive conversations with professionalism and empathy

• Reliable, responsible, and comfortable following safeguarding guidelines

• Interest in social impact, advocacy, or community work

Experience with platforms such as Instagram, TikTok, YouTube, X, or LinkedIn is helpful but not essential.

Training & Support

You will receive guidance on:

• safeguarding protocols

• engagement guidelines

• escalation procedures

You will always have team support when handling complex situations.

Location

Remote role (UK preferred).

We are looking for a Volunteer Analytics & Distribution Officer to support our Podcast Production Team.

You will help ensure podcast episodes are distributed across platforms and support the team with basic analytics insights to help grow our audience.

Key Responsibilities

• Upload and distribute podcast episodes across listening platforms
• Ensure titles, descriptions, and metadata are correctly formatted
• Monitor podcast performance and engagement metrics
• Prepare simple analytics summaries for the team
• Support audience growth through structured distribution
• Maintain organised distribution schedules and documentation

Who We're Looking For

Essential

• Interest in analytics, digital media, or podcast platforms
• Strong organisational and attention to detail skills
• Ability to work with data and simple reports
• Ability to meet deadlines
• Comfortable working remotely within a team

Bonus Skills

• Experience with podcast platforms (Spotify, Apple Podcasts, etc.)
• Experience with analytics tools or dashboards
• Interest in digital marketing, media, or audience growth

Formal qualifications are not required — relevant practical experience or transferable skills are welcome.

Why Join Us

• Gain experience in podcast distribution and analytics
• Build skills in digital media and audience insights
• Work with a mission-driven creative team
• Contribute to a meaningful social impact project
• Priority consideration for future paid roles

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

Do you have creative flair and a good understanding of trends and algorithims across Meta, Google, Twitter and Tik Tok? We are looking for a volunteer to help support an already existing team of content creators and advise and support them to achieve maximum engagement, exposure and following across the charity's social media platforms. The role will include monitoring any gaps in the dialy content in the event that scheduling fails, identifying trends and helping the charity maximise the level of interaction and engagement on their FaceBook Pages. Come join a fun bunch of people who are passionate about animal welfare.

We are looking for a Volunteer Researcher / Guest Relations Officer to support our Podcast Production Team.

This role combines research, guest outreach, and communication to ensure podcast episodes are well prepared and guests feel informed and supported.

Key Responsibilities

• Research podcast topics and relevant background information
• Identify and approach potential podcast guests
• Communicate with confirmed guests and coordinate availability
• Prepare guest briefing notes and episode research summaries
• Maintain organised records of guest communication
• Support respectful and professional guest engagement

Who We're Looking For

Essential

• Strong research and information-gathering skills
• Clear written communication
• Strong organisational skills
• Ability to manage multiple conversations and tasks
• Comfortable working with sensitive topics

Bonus Skills

• Experience in research, journalism, communications, or outreach
• Experience working with communities or social impact organisations
• Interest in media, podcasting, or storytelling

Formal qualifications are not required — relevant experience or transferable skills are welcome.

Why Join Us

• Gain experience in podcast research and guest coordination
• Develop communication and editorial preparation skills
• Work with a mission-driven media team
• Contribute to meaningful social impact work
• Priority consideration for future paid roles

We are reopening this role to applicants having paused for some months. The Operations Lead will play a vital role in ensuring the smooth running of Path to Prosper’s activities. As Operations Lead, you will lead in various administrative, logistical, and operational tasks, enabling the CEO, Board and Operations Team to maximise the charity’s impact. We will also carve out projects for the Operations Lead to run or support on to provide further opportunity for personal growth and support Path to Prosper’s mission and growth. This position is ideal for someone with strong organisational skills and a proactive approach to problem-solving.

Job Description

We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.

You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.

This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.

The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.

Key Responsibilities

• Lead and coordinate the organisation’s digital marketing strategy
• Support the planning and delivery of digital campaigns across platforms
• Work with content, design and campaign teams to align messaging and activities
• Help build digital pathways for volunteers, donors and supporters to engage with the organisation
• Monitor campaign performance and recommend improvements
• Oversee tools such as email marketing platforms, social media channels and CRM systems
• Ensure digital activities follow data protection and GDPR guidelines
• Provide updates and insights to leadership on digital performance

What We’re Looking For

• Experience or strong interest in digital marketing strategy or campaign management
• Ability to coordinate multiple digital channels such as social media, email and websites
• Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
• Strong organisational and leadership skills
• Ability to work collaboratively with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit digital marketing or campaign strategy is helpful but not required

What You’ll Gain

• Leadership experience helping guide the digital strategy of a growing organisation
• Opportunity to help build digital systems and campaigns from the ground up
• Hands-on experience working with a multidisciplinary digital team
• Priority consideration for future paid roles when funding becomes available

We are currently looking to recruit an external trustee to join our Board of Trustees and also act as chair to the Finance and Audit Sub-Committee. We will also require the trustee to support our whistleblowing policy, acting as the nominated trustee contact for whistleblowing concerns.  You’ll champion openness and ensure the organisation has safe, fair, and effective processes for raising and handling concerns.

Your SU is overseen by our Board of Trustees, and our trading subsidiary (CUSU Services Ltd) is overseen by our Commercial Services Board . They are both made up of a collection of our elected Officers, students, university staff and external professionals that ensure the Charity and the Trading Subsidiary remain sustainable in terms of finance, legality and reputational status.

You will be expected to attend Board meetings 4 times per year – these will be a mix of in person and Teams meetings. You will also be expected to support at least one sub-committee of the Trustee Board (3-4 times per year) as well as complete training and induction. You will need some time to allow for prereading of reports and other documentation before meetings. 

Trustee meetings are typically held on a Friday afternoon 1pm-4pm. Most of the meetings are online, although you would be offered travel expenses for any face-to-face meetings (and hybrid meetings are usually offered if you do need to join remotely.) There is also a strategy day once a year as well as the occasional social activity!

For this trustee role, we are looking for an experienced professional ideally with third-sector governance experience. In addition to being a member of the Board of Trustees the trustee will be required to chair the Finance and Audit subcommittee and should possess a strong finance background with analytical skills and the ability to communicate complex financial information.

We are especially keen to encourage applications from people currently under-represented within the organisation, including but not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background. We hope that by enhancing our diversity we can extend our organisational creativity and problem solving through the different perspectives and life experiences which diversity brings.

Please note that this is an unpaid voluntary role.

For further information there is a full recruitment pack and role profile available to download or visit our website for more information.