Health advocacy officer volunteer roles

Clergy Support Trust is the largest and oldest charity helping Anglican clergy and their families.
Founded in 1655 and with assets of over £110m, the charity provides financial grants, services and resources for serving and retired ministers, ordinands, and clergy families.

We are looking to appoint two outstanding new Trustees, to join the Board and the charity at this exciting moment. Specifically, we are eager to hear from candidates with experience of at least one, ideally more, of the following areas:

• Ordained ministry in the Church of England (for example, as a parish priest,
• chaplain, Area Dean, or Archdeacon);
• Communications and digital media (especially within the charity sector);
• Fundraising and supporter engagement;
• Personal experience of the Trust’s grants, services and resources (for example, as
• an applicant, or as a diocesan officer responsible for supporting other ministers);
• Wider knowledge of the Church of England or Anglican Communion.

Increasingly, the Trust also advocates for clergy, as well as acting to support them, which recently contributed to a 10.7% rise in the basic clergy stipend across England. In 2026, we published a new three-year strategy focussed on “going upstream” – understanding better the root causes of challenges facing clergy, supporting those in new ways and offering a broader programme to empower clergy, while focussing our grants on those in the greatest need.

Although the charity’s excellent relationships with the Church of England and other Anglican Provinces are important, the Trust is proudly independent, and offers a confidential service to those seeking its help.

The Board of Trustees – referred to in our Royal Charter as the Court of Assistants - is responsible for setting the charity’s strategy and vision, for overseeing the work of its Chief Executive, and for scrutinising performance. There is an occupational requirement for Trustees to be supportive of the Trust’s Anglican ethos and identity (but not to be practising Anglicans).

The charity’s operations, profile and programme have grown significantly in recent years, and a key element of the Court’s role is to support, challenge and affirm the work of the charity’s executive leadership team. Trustee's main takes and accountabilities include:

• Formulating and reviewing strategic aims
• Monitoring performance
• Legal and regulatory compliance
• Guardians of the charity’s assets
• Promotion of the charity and engagement with stakeholders

We hope for candidates who bring some experience and understanding of the charity sector, as well as a genuine and active passion for the important work which the Trust does. Strong candidates will have an ability to think strategically about the current and future needs of our applicants, and how best to meet those in a challenging and changing climate. They will understand and represent the Nolan Principles of public life, and the legal duties, responsibilities and liabilities of charity trusteeship. The Court takes seriously and wishes to reflect the glorious diversity of God’s Church,
and would particularly welcome applications at this time from women, those who identify as of Global Majority Heritage, and people living with disabilities.

The Court meets four times per year; in-person attendance is expected at those meetings (usually in central London), as well as for an annual twenty-four-hour awayday,  normally in February. All Trustees are asked to serve on two of the five sub-committees, which meet four times a year, where online attendance is usual (though in-person attendance welcomed). Trustees are encouraged (but not required) to be present at our annual Festival in St Paul’s Cathedral each May.

This is more than a leadership role for a homeless hostel; it’s an opportunity to shape the future of a community. At YMCA Wirral, we believe everyone deserves the chance to thrive, to feel safe, and to build a life filled with possibility. But creating that future takes courageous leadership.

We are seeking an inspiring Chair of the Board of Trustees to guide our mission, champion our values, and help us drive meaningful, long‑term change across the Wirral and beyond.

About Us

YMCA Wirral sits at the heart of the community, providing life‑changing accommodation, support, and opportunities for young people and adults. We work with individuals facing homelessness, trauma, disadvantage, and exclusion, helping them rebuild stability, confidence, and hope.

Our vision is bold: To create a fairer, safer, more inclusive Wirral where every person has the opportunity to reach their full potential.

Through trauma‑informed practice, innovative partnerships, and a commitment to social justice, we are strengthening our services, expanding our impact, and building a future where no one is left behind.

The Role

As Chair of the Board of Trustees, you will be the strategic leader who ensures YMCA Wirral remains strong, accountable, and ambitious. You will guide the Board, support the Chief Executive, and help shape the organisation’s next chapter including governance development, community influence, and long‑term sustainability.

Your leadership will help ensure that the voices of residents, staff, and the wider community are heard, valued, and embedded in everything we do.

Key Responsibilities

• Lead strategic direction champion social mobility, inclusion, and trauma‑informed practice across all areas of the organisation.
• Strengthen governance ensure the Board operates effectively, transparently, and in line with regulatory expectations.
• Support senior leadership provide guidance, challenge, and mentorship to the Chief Executive and senior team.
• Build partnerships nurture relationships with funders, commissioners, community partners, and stakeholders.
• Champion opportunity drive initiatives that open pathways to housing stability, wellbeing, education, and employment.

Who We’re Looking For

We welcome applications from individuals who:

• Bring strong leadership experience from charitable, public, or corporate sectors.
• Understand governance and can confidently lead a Board.
• Are committed to tackling inequality and improving life chances for vulnerable people.
• Communicate with clarity and compassion and can build trusted relationships.
• Are connected locally or regionally and able to strengthen our influence and reach.

We particularly welcome candidates with lived experience of the issues our communities face, or those who bring diverse perspectives to our Board.

Commitment and Benefits

This is a voluntary position requiring attendance at 6-12 Board meetings per year, each lasting around 1–2 hours, plus occasional additional involvement for strategic or ceremonial duties.

In return, you will:

• Play a pivotal role in shaping the future of a long‑established community organisation.
• Help break cycles of disadvantage and create real, lasting change.
• Work alongside passionate trustees, staff, and partners committed to social justice.
• Leave a legacy that strengthens opportunities for generations to come.

Next Steps

Send an introductory letter or email to our CEO, Nanette Mellor, by the 10th of July.

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

Purpose of the Role

To join the board as a Volunteer Finanical Director, bringing governance knowledge and strategic thinking to strengthen board effectiveness, uphold the CIC's obligations, and ensure all decisions are made in the best interests of the community we serve.

Role and Responsibilities

1. Guide the Board

• Attend two to three board meetings per month, virtual or hybrid, and come prepared to contribute
• Help ensure decisions are made properly, recorded, and followed through
• Review and respond to decisions outside of meetings within 48 to 72 hours
• Support the review of policies and raise questions when something needs attention
• Support the development of projects and programmes by contributing ideas, strategic thinking, critical insight, and creative, innovative approaches, while bringing energy, boldness, and enthusiasm.

2. Keep Us on Track

• Contribute to strategic decision-making, policy approval, and organisational oversight
• Monitor organisational performance and support the Managing Director in delivery accountability
• Flag risks early and help ensure resources are used well and in line with our mission
• Keep the needs of the communities we serve at the centre of every decision

3. Be a Critical Friend

• Challenge and support the Managing Director with honesty and care
• Ask the questions that need to be asked, even when it is uncomfortable
• Help us grow in a way that is sustainable and grounded in our values

4. Champion What Matters

• Be an ambassador for Zion Wellness in how you show up and speak about us
• Participate in bi-directional mentorship exchanges with young people on the programme
• Ensure safeguarding, inclusion, and community interest are never an afterthought

What We Are Looking For

You will bring:

• A strong professional background in finance, budgeting, and strategic financial planning
• Confident, values-led leadership with the ability to represent the CIC's mission at board level
• A background in leadership, social impact, or community outreach
• Experience in creative direction, entrepreneurship, or project leadership
• Understanding of organisational strategy, stakeholder engagement, and partnership development
• A genuine commitment to systemic change and the communities we serve

It would be great if you also have:

• Governance experience such as trustee, governor, or board-level involvement, though this is not essential
• Experience in a charity, CIC, or grassroots organisation
• Training and induction will be provided for the right candidate

Please Note:  

This role is open to graduate and university students (aged 18+) who are looking to gain real leadership and governance experience. If you are early in your career and passionate about community impact, we want to hear from you. Ongoing support will be provided.

Basis Yorkshire is seeking a committed and values-driven individual to join our Board of Trustees as Treasurer. This is an opportunity to support a long-standing, specialist organisation working alongside sex workers and people experiencing sexual exploitation across Yorkshire.

Basis has over three decades of experience delivering trauma-informed, non-judgemental support, advocacy, outreach and education. We work with people across all sectors of the sex industry, as well as young people and adults at risk of or experiencing sexual exploitation. Our approach is rooted in dignity, agency, social justice and harm reduction, with the voices and experiences of the people we support at the centre of everything we do.

As Treasurer Trustee, you will play a key role in supporting the Board’s oversight of the charity’s financial health, sustainability and governance. While professional financial qualifications are not required, we are looking for someone who is confident in scrutinising financial information, asking constructive questions, and contributing to strategic decision-making.

We are particularly interested in individuals who share our commitment to challenging stigma and inequality, and who can bring thoughtful, independent judgment to Board discussions. Previous experience in the voluntary or community sector, safeguarding, or connections to strategic networks in Leeds would be welcomed.

Trustees are expected to attend quarterly Board meetings, contribute to working groups where possible, and engage with role-specific matters between meetings. An enhanced DBS check will be required and arranged by Basis.

We warmly encourage applications from people with diverse lived and professional experiences, particularly those currently underrepresented at the Board level.

Our trustees and non-executive directors play a vital role in making sure that the group achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that there is a clear strategy and that our work and goals are in line with our vision.

Just as importantly, they support and challenge the CEO and executive team in the exercise of their delegated authority and affairs, to enable Thrive Social Housing and Emerging Futures CIC to grow and thrive, and through this, achieve our mission.

The Board operates under the leadership and guidance of the chair and works in partnership with the chief executive officer and the executive team.

Board members are expected to always act in the best interests of the organisation and its stakeholders, and to use their background knowledge and skills to work with the chair and other board members to ensure that the Board, supported by its committees, carries out its responsibilities effectively and lead from the top in demonstrating our culture, values and behaviours.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

This is an opportunity to lead the protection of the vital footpaths and rights of way network across the countryside of West Sussex and ensure walking in the natural environment is accessible to everyone.

You will coordinate a team of Local Footpath Wardens and will be responsible for assessing proposals affecting paths and for developing Ramblers' response to and comments on those proposals, liaising with Ramblers' Central Office and other stakeholders as necessary.

You will represent Ramblers' Sussex Area on rights of way issues with the local authorities and at meetings and public events.

To undertake the role you will need to keep up to date with legal and policy information about paths and planning issues nationally as well as in your local area.

The skills required for the role are to be confident but diplomatic; able to understand complex rights of way and legal issues; be friendly and personable with the ability to influence; and good at presenting arguments in writing and in person.

The role will offer you the opportunity to use your existing networking skills; to develop new skills and knowledge in relation to rights of way issues; and to work with a group of fellow volunteers to influence local policy.

Looking to Make a Difference? Join Where Next as a Board Trustee!

Are you a passionate professional who wants to make an impact beyond the workplace?

About Where Next
Where Next is a charity based in Redditch, Worcestershire and Studley, Warwickshire providing support to adults with learning disabilities.  Founded over 40 years ago by caring parents it has grown from strengthen to strengthen and now provides day care for 150 clients.  The care and support is centred around horticultural and social activities but it also covers many other activities for the clients ensuring that is a varied and engaging programme of activities, nurturing the potential of everyone who attends Where Next

The charity is led by a Chief Executive and a passionate and experienced Board consisting of an excellent Senior Management team and Trustees.  There are 20 staff in total 

The charity has just commenced a developmental journey which will be looking at redesigning the facilities and services ensuring that the charity continues to be relevant going forward. 

Our webpage provides mor information and insight to the work of the charity

What we are looking for.

The Board are looking to strengthen existing skills and knowledge that currently exists and would like to appointment Trustees with any of the following skills and experiences.

Ø  Parent/ carer of an individual with Learning and Disabilities - living or professional experience – bringing day to day experiences to ensure that the Charities strategy is appropriate from a user’s perspective

Ø  Health and safety contract management – providing expertise in all aspects of safety aspect

Ø  Fund raising and PR/marketing including social media - Bringing innovative ideas to expand our reach and connect more people with our cause.

Ø  Project management – sharing skills to aid strategy of charities developments

Ø  Business planning and/or Business Case development -providing skills for the creation of business cases

Ø  Horticultural management – Bringing leadership to support the activities of the charity

Ø  Education /Training/ skills and personal development - offering insights to help improve and develop our Board and workforce

Why Become a Trustee While Working Full-Time?

• Enhance Your Professional Skills: Gain leadership, governance, and strategic experience that complements your career development.
• Broaden Your Network: Collaborate with like-minded professionals, build relationships across sectors, and expand your influence.
• Flexible Commitment: We understand your time is valuable. Our trustee roles are designed to fit alongside your job, with regular meetings and flexible involvement options.
• Make a Real Difference: Your expertise can shape the future of a charity that empowers individuals with learning disabilities to lead fulfilling lives.

What’s Involved?

• Board Meetings: Attend approximately 4 meetings per year (held in person and/or virtually).
• Strategic Guidance: Work with fellow trustees to set the long-term vision and strategy of "Where Next" and oversee its implementation.
• Support & Advice: Provide expertise in your specific area while supporting the leadership team on key decisions and projects.
• Advocacy: Use your professional network to champion our cause and help us grow.

The application process

Applications are welcomed and applicants should send CVs and a supporting statement detailing what has attracted the applicants to Where Next to the Chief Executive. 

The shortlisted applicants will be invited for initial discussion with the chairman and CEO.

About Talkthru

Talkthru is a specialist counselling charity based in Huddersfield, offering free, confidential support to individuals and families affected by pregnancy loss, baby loss and other birth-related trauma.

Our Board of Trustees oversees Talkthru’s strategic direction, governance, and financial health, ensuring that we remain sustainable, ethical, and effective. This is where you come in.

Role Purpose

As a Trustee, you will share collective responsibility for the governance and strategic leadership of Talkthru. Trustees ensure that the charity fulfils its mission, operates lawfully and ethically, and maintains the trust of clients, donors, and the wider community.

We are particularly keen to welcome a Trustee with a legal background to strengthen the Board’s expertise in governance, compliance, and risk management. This person will help ensure the charity’s operations, policies, and services comply with relevant laws, including charity law, counselling practice standards, safeguarding, and data protection.

See attachment for full role description.

Recruitment blurb

The Vavengers is looking to expand its Board of Trustees.  We are The Vavengers. We are a women and survivor-led movement working to end FGM and intersecting Violence Against Women and Girls. We campaign, convene and connect to end Gender-Based Violence.

As a led by and for movement, we encourage female candidates and candidates who have lived experience of Gender-Based Violence, migration, war and poverty to join our movement. 

The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities.

The Vavengers Board

As Trustee terms come to an end, we are seeking a number of new Board members. We are a small charity, and our Board provides a vital role in supporting the CEO, including providing specialist expertise in areas such as fundraising, Human Resources, charity/donor finance, events and volunteer management. We are also seeking specific Legal, Treasurer and Co-Chair roles (see below).      

All Trustee Candidates must have 

• Personal integrity, sound judgement and a commitment to robust governance

• Excellent communication skills and the ability to build positive, collaborative relationships

• A leadership style that reflects empathy, accountability and the values of The Vavengers, which underpin everything we do

• Strong commitment to social and racial justice, gender equality and ending all forms of Gender-Based Violence 

In return, we will provide you with a comprehensive induction and the opportunity to work with an extraordinary team of staff, ambassadors and volunteers, to gain experience in a governance role and to contribute towards the goal of ending FGM and intersecting violence everywhere. 

Time commitment:  As a Trustee, you will commit to attending 4 Board meetings per year and providing ad hoc support if required between meetings. You will leverage your professional networks to support the goals of the charity. 

The Vavengers Co-Chair designate

The Vavengers has recently transitioned to a Co-Chair approach to better support our small but dedicated team, and in recognition of the heightened risk of isolation and burnout in small charities. This dual-leadership model allows the Co-Chairs to prioritise staff well-being and offer more robust, active support to The Vavengers staff.  Our Co-Chairs and CEOs work as close partners, using frequent, informal check-ins to ensure rapid decision-making and a collaborative culture.

One of our Co-Chairs will step down in the coming months; therefore, The Vavengers is seeking a new Trustee to join the Board and step into the Co-Chair role.  A full handover will be provided.

The Co-Chair will:

• Co-led the Board of Trustees, planning and chairing meetings, setting agendas and ensuring all trustees contribute to effective and inclusive decision-making

• Ensure the Board meets the highest standards of governance and compliance in line with charity law and Charity Commission requirements.

• Lead the board in setting the charity’s strategic direction and monitoring implementation of The Vavengers ' 3-year strategic plan, which was launched in July 2025

• Support the CEO, acting as a critical friend and leading the CEO’s annual appraisal process.

• Oversee Trustee recruitment and ensure Board effectiveness through regular performance review.s

• Represent the charity in external forums, as directed by the CEO

The ideal candidate will bring integrity, diplomacy and emotional intelligence to this Co-Chair role.  They will have previous Board experience, ideally as a Chair or Vice-Chair and a strong understanding of charity governance and the distinction between governance and operational management.  They will have a proven ability to build strong relationships with the CEO, fellow trustees, staff, volunteers and external stakeholders.  They should have experience in navigating risk and uncertainty at the organisational and sector level.  They must be committed to building an open, collegiate co-leadership relationship with their Co-Chair.

Time commitment:  The role involves working with your Co-Chair and CEO to prepare and deliver 4 Board meetings per year, regular check-ins with the CEO, routine check-ins with Trustees, a strong partnership and open communication with your Co-Chair to divide tasks and ensure The Vavengers team is supported.  One Board meeting per year will be in person.  All other Board meetings will be via Google Meet. 

The Vavengers Treasurer

We are seeking a Treasurer to join the Board and oversee financial governance. The Treasurer will:

• Provide strategic financial support to the CEO

• Establish and chair a new Audit and Risk sub-committee

• Monitor financial performance, ensuring appropriate controls and compliance are in place and advising on risk.

The ideal candidate will be a senior finance professional with strong experience in governance, audit and risk. Candidates should be comfortable operating at the Board level, providing constructive challenge and communicating financial information clearly to non-financial colleagues. Knowledge of charity finance and the SORP would be an advantage, but is not essential.  

A full handover will be provided by our current Treasurer, who is stepping down in the summer. 

Time commitment:  The role involves Board meetings 4 times per year, Finance Committee meetings 4 times per year and some ad hoc support between meetings.  One Board meeting per year will be in person.  All other Board meetings will be via Google Meet. 

The Vavengers, Legal Trustee

We are seeking a legal trustee for the Vavengers Board.  The legal trustee will already have or will be willing to develop a strong understanding of charity governance and will be eager to grow and amplify the charity’s significant public advocacy work.   

The right candidate would bring professional legal experience from one or more areas relevant to our work, which may include human rights, immigration and asylum, media and communication, employment and equality, defamation, risk management, compliance and data protection.  Experience in charity law and governance would be an advantage, but is not essential.

A full handover will be provided by our current Legal Trustee, who is stepping down in the summer. 

Time commitment:  The role involves Board meetings 4 times per year, with additional meetings should the Trustee join one of the charity’s committees.  Some ad hoc support may be required between meetings.  One Board meeting per year will be in person.  All other Board meetings will be via Google Meet. 

To apply

To apply, please send your CV and a covering letter which answers the following questions:

• Why do you want to become a Trustee of The Vavengers

• What expertise and experience will you bring to the Vavengers Board

You can read full job descriptions at our website under get involved - join our board of trustees.

—

"When women and girls rise, we all thrive."

The Vavengers is a Charitable Incorporated Organisation (CIO) in England and Wales | Registration number: 1184202 | The Vavengers Headquarters: 59-60 Cornhill House, First Floor, London EC3V 3PD United Kingdom of Great Britain and Northern Ireland

Role: Audit & Risk Committee Member

Location: London/remote

The Royal College of Pharmacy’s Audit & Risk Committee (ARC) is a sub-committee of the College’s Board of Trustees, established to provide independent oversight of risk management, internal controls, and audit processes.

While the day-to-day management of operational and financial risks is delegated to the College executive, the ARC supports the Board of Trustees to ensure that the College maintains robust systems of internal control, complies with legal and regulatory requirements, and appropriately manages strategic and operational risks.

This is a voluntary role with an estimated time commitment of one day per quarter. This includes attendance in person or by Teams at four meetings annually, plus reading and preparation time. Trustees serve for a term of up to three years with an option for appointment for a further two terms.

Principal duties as a committee member:

• Propose the remit for the audit for approval by the Trustees

• Review, with the auditors, the outcome of the financial audit and any management response – and report to the Trustees

• Assist the Trustees in ensuring the College’s policies and procedures for ensuring legal compliance in all areas are implemented

• Advise the Trustees on the appointment and management of internal auditors or compliance management

• Review the risk register and assess the scope and effectiveness of the systems designed to identify, assess, manage and monitor significant risks and report to the Trustees.

We are seeking applicants with the following skills, knowledge and experience:

• Senior management or director-level experience, ideally as a finance director, company secretary, director of governance, or chief executive

• Risk management and mitigation, including experience in complex organisational environments

• Understanding the distinct role of trustees and operational/executive functions

• Charity or not-for-profit governance

• Risk oversight and compliance monitoring

About the Royal College of Pharmacy:

We are the Royal College of Pharmacy, the professional leadership body for pharmacists and pharmaceutical scientists.

As the third largest workforce in healthcare, pharmacy plays a vital role in the health system, and as experts in medicines, pharmacists and their teams are central to patient care and public health. Our mission is to put pharmacy at the forefront of patient care, advancing the safe and effective use of medicines to the benefit of patients and the public.

��️ Closing date: 19/7/2026

Interview Panel (on teams): W/C 10th August

If you would like to learn more about the role, view our job description ��

To apply, please send a CV or Profile and a supporting statement via the link on our website. We are committed to making the application process inclusive.

1. Briefly describe how your skills, experience and personal qualities make you a good candidate for this role. Refer to the role description and person specification for inspiration. (800-word limit)

2. Your specific areas of expertise that will be beneficial to our board of trustees

Each candidate will be shortlisted based on merit, and interview and appointment selection will be strictly based on the agreed selection criteria. The Equality Act 2010 permits reasonable adjustments that may give preferential treatment to an individual with a disability.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

The e-Assessment Association (eAA) is the leading professional membership body promoting better assessment through technology. We bring together awarding organisations, education providers, technology suppliers, researchers and policymakers to advance high-quality, innovative assessment practice in the UK and internationally.

We are now seeking a new Chair of the Board to lead the next phase of the Association’s development.

This is a high-impact governance role for an experienced senior leader who is passionate about assessment, education and technology, and who enjoys working collaboratively to make a difference across a complex and evolving sector.

Why this role matters

The Chair plays a pivotal role in shaping the direction, influence and effectiveness of the eAA.

Working with a committed Board of Directors and a small, professional operational team, the Chair provides strategic leadership, ensures strong governance, and acts as an ambassador for the Association and its members.

The Chair of the eAA Limited also serves as Chair of the Board of e-Assessment Services Limited, the Association’s trading subsidiary, supporting the sustainability and growth of the organisation.

This is an opportunity to:

• lead a respected, member-led organisation at the forefront of digital assessment;
• influence policy, practice and debate across assessment and education technology;
• support the continued professionalisation and growth of the Association; and
• work with a knowledgeable, engaged Board and an experienced executive team.

The role is supported by an annual honorarium of £6,000 in recognition of the time commitment and responsibility involved.

What you’ll be doing

As Chair, you will:

Provide strategic leadership

• Lead the Board in setting the strategic direction of the Association and monitoring progress against agreed objectives.
• Support the long-term sustainability, relevance and impact of the eAA.

Ensure strong governance

Ensure the Association operates within its governance framework and complies with all statutory and fiduciary duties.
Foster a positive, inclusive and professional Board culture that encourages open discussion, diverse perspectives and collective decision-making.
Work closely with the Vice-Chair and other Directors to maintain continuity and effective governance processes.
Support and challenge the Executive

• Provide support, guidance and constructive challenge to the CEO and operations team.
• Oversee performance against strategic and operational goals.
• Review budgets, management accounts and strategic plans in collaboration with the Treasurer and executive team.

Represent and advocate

• Act as an ambassador for the Association with members, partners, sponsors and external stakeholders.
• Represent the eAA at key events, including the e-Assessment International Conference and Awards.
• Use your networks and credibility to enhance the Association’s profile and influence.

Essential experience and attributes

• Senior leadership experience within assessment, education or educational technology.
• A strong understanding of assessment principles and the role of technology in transforming assessment practice.
• Demonstrated Board-level governance experience, ideally within a company limited by guarantee, charity or membership organisation.
• Excellent chairing and facilitation skills, with the ability to lead a diverse Board effectively.
• Strategic thinking, integrity and the confidence to provide constructive challenge.
• Strong communication and ambassadorial skills.

Desirable

• Experience of working in or alongside professional associations or member-led organisations.
• Established networks across education, assessment and technology sectors.
• Experience representing an organisation publicly at conferences or sector events.

Proxy by IWI Overview

Proxy by IWI is dedicated to fostering thoughtful and engaged feminist responses to mainstream media, popular culture, legal issues, and advocacy.

Published daily, Proxy is committed to delivering ambitious and distinctive journalism. The publication covers topics that are of greatest significance to women’s human rights, focusing on people, ideas, laws and institutions from a feminist viewpoint and extending beyond. Proxy features original investigative reporting, insightful analysis, compelling arguments, and personal reflections, all designed to offer a multifaceted feminist take on current affairs.

Principal Responsibilities

· Maintain a thorough understanding of global trends and developments concerning women's human rights.

· Submit two articles per month for publication, each typically between 600 and 800 words in length.

· Ensure accuracy by obtaining supplementary material and further information from archives, reference libraries, and                  interviews with informed individuals.

· Conduct interviews in a variety of circumstances as required.

· Establish and maintain contacts to facilitate news gathering, including relationships with the police, emergency services,            local councils, community groups, health trusts, press officers from various organisations, and members of the public as            needed.

· Work collaboratively with the IWI and Proxy team to produce clear and precise content in accordance with house style              guidelines.

· Undertake research and write feature articles, occasionally contributing to subsidiary publications and supplements.

Requirements

· A minimum of four years’ experience in research and/or reporting.

· Proven interpersonal and collaborative abilities, able to work independently as well as part of a team.

· Flexibility, initiative, and robust problem-solving skills.

· Experience within multicultural settings and an awareness of cross-cultural differences.

· Dedication to promoting women’s human rights.

· Strong listening skills.

· Outstanding writing skills, including adaptability in writing styles and responsiveness to editorial guidance.

· Excellent analytical capabilities for precise understanding of subject matter.

· Superb organisational skills, with the ability to handle multiple projects and adhere to tight deadlines.

· Creative thinking in conveying messages innovatively.

· Rigorous attention to detail, including proficiency in proofreading one’s own work.

· Exceptional written English skills.