126 Human rights volunteer volunteer roles

Oxfam Retail Volunteers – Guisborough Redcar and Cleveland

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 1 Church Street, Guisborough TS14 6HG

Full job description

Oxfam's Guisborough Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Help turn great items into great sales

Help bring donated items to life online.

As an Online Shop Listing Volunteer, you'll volunteer onsite creating listings that help customers find and buy donated items with confidence.

By writing clear titles and descriptions, and gathering all the details needed to publish listings, you'll play a direct part in generating the income that supports Oxfam's work fighting poverty and injustice worldwide.

This role is ideal for someone who enjoys writing, using a computer, and has a strong attention to detail.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero

Help showcase amazing items online and connect them with new owners.

Increase Your Skills

Gain experience in online retail, content writing and digital systems.

Find Your Community

Meet people who care about making a difference.

Flexibility

We know life gets busy. That's why we offer flexible volunteering options. A few hours a week in the shop or hub is all it takes to make a big difference.

A Role That Works for You

This role may suit someone who feels more comfortable working quietly behind the scenes. It offers a calm, focused task that can be done independently, with a clear routine and repeated steps.

Someone who enjoys consistency, routine and working at their own pace could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Help turn great items into great sales

Bring products to life through the lens!

As an Online Shop Photography Volunteer, you'll volunteer onsite creating clear, attractive images that help customers feel confident buying online. Your photos play a key role in turning donated items into sales, helping raise funds for Oxfam's life-saving work - whether that's responding to emergencies, supporting livelihoods, or campaigning for a fairer world.

If you enjoy photography, styling, or have a great eye for detail, this is a creative way to use your skills for a powerful cause.

Here's why Oxfam is the perfect opportunity for you

Be a Second-hand Superhero

Bring donated items to life through great photography that helps them sell.

Increase Your Skills

Develop photography, styling and digital skills that you can add to your CV.

Find Your Community

Volunteer alongside a passionate team making a real difference.

Flexibility

Volunteer around your schedule - every hour helps.

A Role That Works for You

This role may suit someone who enjoys creative, focused tasks and has an eye for detail. It offers the opportunity to volunteer independently while following clear processes, helping to create consistent, high-quality images that showcase donated items at their best.

Someone who enjoys photography, styling, composition, or takes pride in presenting things well could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Chair of Trustees at Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary: 

We're looking for a Chair of Trustees to help shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. This would be someone to support us with our strategy in line with our mission and our values. In this role, you will lead the Committee and other Trustees co-chairs of the charity, share responsibility for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with our small staff and our volunteers.

WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing advice and financial support to its clients and assisting them to integrate into the local community.

The Partnership has grown dramatically over the past 5 years, which is why we are looking for a Chair to join us. WTRRP is run by a committee that meets typically every 1-2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.

We would welcome applicants with any of the following experience:

• Governance and previous Committee experience
• Business development and charitable fundraising
• Human resources and people management
• Lived experience of being a Refugee or Migrant
• Financial background

Principal responsibilities:

1. Be part of the Committee, supporting the organisation as it grows and develops.
2. Have availability to regularly attend the Tuesday hub/drop-in at St. Marys church from 11- 2pm to support the team.
3. Oversee the administration and coordination of sub-committees.
4. Serve as line manager to our Operations Manager, helping to conduct planned supervision and appraisals.
5. Represent the Partnership as required to the public or external parties such as funders and Community groups.

This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

Do you enjoy meeting people and chatting?

Then this volunteer opportunity would suit you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be

looking for work experience, the opportunity to meet new people, or keep active.

What you will be doing:

· Chatting to Customers - giving great customer service on the till.

· Operating the Till

· Keeping the shop floor clean and tidy

· Accepting donations from members of the public

· Assisting with stocking the shop floor

· Full Training and support are given for this role – no prior experience necessary.

What's in it for you:

· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00

· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.

Disclaimer: Additional Information

· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,

please talk to the Manager, and we can consider possible adjustments.

· We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please · We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

speak to a manager for assistance.

· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers  to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors ,highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors’ of CSA, RSA, CT, CA stories

• Whistleblowers and retired-experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To have a streamlined podcast production department ,that is able to operate independently within the company.

About the role:

You will act as the architect of our podcast production ecosystem, responsible for building systems that allow the podcast to run consistently, professionally, and independently of micromanagement.

You will oversee:

• Video editing

• Audio editing

• Article creation (monthly)

•  Guest coordination and booking systems

•  Team management and output tracking

What You Will Gain

This is where you make it real and compelling:

●   Founding leadership experience in a purpose-driven media company

●   The opportunity to build and own an entire production system from scratch

●   Direct involvement in a platform advocating for justice, healing, and truth

●   Hands-on experience managing and scaling a media team

●   A clear pathway into a paid Director-level role as we scale

●   Long-term opportunities as the organisation grows (team expansion, global reach, partnerships)

●   Top performers transition into paid roles as the C.I.C scales and secures funding.”

●    Identity Shift : “Exit mainstream systems”, “Build your own economy”,“Heal + earn + lead”

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Experience Qualification and Requirements

●      Strong organisational and leadership skills

●      Experience (or strong interest) in:

•  Podcasting 
•  Media production
•  Content systems

●      Able to think in systems, not just tasks

●      Calm under pressure and solution-focused

●      Comfortable managing people and holding standards

●      Passion for truth-based storytelling and community impact

Bonus (but not required):

●      Experience building workflows or managing creative teams

●      Background in media, journalism, or digital production

●      Lived experience that connects to our mission

Main Responsibilities/ Key Duties

Production Leadership

●   Oversee the full podcast pipeline: recording → editing → publishing

●   Ensure 1 high-quality edited video per week

●   Oversee 1 well-written article per month aligned with podcast themes

●   1 whistleblower on the show  every 2 weeks

Performance Tracking (KPIs)

●   Maintain visibility across the team using trackers

●   Monitor:

•  Output consistency
•  Deadlines
•  Content quality

●   Report progress and gaps clearly to leadership

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

Next Steps:
Shortlisted applicants will be invited to:

• A practical discussion about event planning, coordination and execution

Kaleidoscope is a grassroots NGO, working with displaced accompanied and unaccompanied teenagers aged 12-18 in Calais and Dunkirk, northern France. We work across informal living sites, day centres and safehouses to provide safe, youth-focussed spaces and activities to promote trauma mitigation, emotional regulation and identity building. We plan and facilitate a range of activities and workshops in response to the needs and wishes of the teenagers we work with, including arts, sports, music, woodwork, cooking and games, to empower and support them to grow in their identity, self expression and learning of practical and technical skills. Most importantly our sessions build trust and a space of safety that helps mitigate the vast trauma that teenagers have experienced in and before arriving in northern France.

We are looking for volunteers to join our team based across Calais and Dunkirk. Volunteers play a crucial role in the planning and delivery of our youth activities and sessions for displaced teenagers aged 12 to 18. As a small, grassroots organisation our volunteers also contribute to the day-to-day running of our project and have the opportunity to support and shape our work on an operational level. 

GMRC is looking for Group Support Volunteers to help facilitate safe, welcoming spaces where survivors can share experiences, develop confidence, and access peer support. 

As a Group Support Volunteer, you may: 

• Support facilitators during group sessions. 

• Help create a welcoming and inclusive environment. 

• Assist with practical arrangements and administration. 

• Encourage respectful participation and engagement. 

We're looking for people who: 

• Are empathetic, patient, and supportive. 

• Work well as part of a team. 

• Have strong interpersonal skills. 

• Are committed to GMRC's mission and values. 

What you'll gain: 

• Comprehensive training. 

• Ongoing support and supervision. 

• Experience within a leading specialist charity. 

• The opportunity to help create supportive communities for survivors.

Every conversation matters- Help us build communities, support survivors and create change across Greater Manchester

Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse.

Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.

#groupsupport #group #support #peersupport #inclusivitity

Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond. 

About the role 

This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship. 

Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow. 

Key responsibilities 

• Respond to enquiries from prospective volunteers and help guide them through the application process.
• Assess volunteer applications and shortlist candidates. 
• Co-ordinate volunteer interviews with trustees. 
• Manage the volunteer onboarding process, including DBS checks, references and training invitations.
• Coordinate matches between befrienders and clients, with support from the wider team.
• Maintain accurate volunteer and client records using spreadsheets and online systems.
• Keep in regular contact with volunteers throughout their journey, answering queries, providing updates, and flagging any issues to the trustees. 
• Support the organisation of volunteer training sessions and other events as needed.
• Support the charity’s internal and public-facing communications.
• Help identify ways to improve our volunteer processes as the charity continues to develop.

PERSON SPECIFICATION 

• Excellent organisational skills and attention to detail. 
• A warm, reliable communicator who enjoys working with people. 
• Someone who can work independently and manage their own time. 
• Comfortable working remotely as part of a small, collaborative team. 
• An interest in supporting refugees, people seeking asylum, and vulnerable migrants.

EXPERIENCE AND SKILLS 

• Confidence using Google Workspace (essential). 
• Experience in administration (essential). 
• Experience of working with vulnerable groups and/or safeguarding awareness (highly desirable).
• Experience using off-the-shelf content management systems (highly desirable). 
• Experience managing data (highly desirable). 
• Experience in public-facing communications such as writing content and managing social media accounts for organisations (desirable). 
• Experience in voluntary organisations or as a volunteer (desirable). 
• Languages: fluent English (essential); Farsi/Dari/Pashto/Arabic/Spanish/French (desirable). 

If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application. 

What you'll gain 

• Practical experience in volunteer coordination and charity operations. 
• The opportunity to shape a small, growing charity. 
• The opportunity to make a real difference to the lives of refugees, people seeking asylum, and vulnerable migrants in London. 
• A flexible volunteering opportunity that fits around work, study, or other commitments.
• Experience working alongside an experienced and supportive trustee team. 

Voluntary position, based at our office in Clerkenwell, London
Full-time or part-time (3-4 days per week for a minimum of three months)
Closing date and interviews: recruitment on rolling basis
Suitable for: Legal researchers or Lawyers qualified in any jurisdiction (there is no minimum PQE requirement) with expertise in international human rights and humanitarian law
Fluency in English is essential. Fluency in Turkish and/or French would be highly desirable

The Democratic Progress Institute (DPI) is seeking to appoint several legal volunteers with an interest in our work relating to conflict resolution. We are offering a number of internships to outstanding candidates. Admission to our internship program is on a rolling-basis, lasting at least three months, and is unpaid. The successful candidates will be current or recent postgraduates or at post-doctoral level.

Volunteers recruited to DPI’s International Law Department will assist with all areas of its work, in particular, current projects relating to the implementation of ECtHR judgments in Turkey and legal analysis on matters related to international humanitarian law. Other work could include legal research, monitoring and analysis of human rights issues, documentation/organisation of legal materials, analysis of ECtHR judgments, preparing and drafting communications to United Nations bodies, contributing to casework, preparing papers for submission to the Human Dimension of the Organisation for Security and Co-operation in Europe, editing reports, and providing general support to the legal team. In return, we will provide experience of and insight into the world of international human rights litigation and exposure to legal research at the forefront of conflict-resolution and peace-building.

The suitable candidate will be available ideally full time (Monday to Friday, 9.30 to 17.30) but other arrangements can be made. You will have the opportunity to assist with the general work of the legal department for a period of three to six months, with a particular focus on our legal case-work and on the implementation of ECtHR judgments in Turkey. Candidates are expected to have excellent verbal and written English skills, a strong visual eye, good attention to detail and strong organisational skills. Working well either alone or as part of a team, you will have experience of working with a diverse range of people.

GMRC is recruiting volunteers to support our helpline and wider support services. Our volunteers play a vital role in ensuring survivors are listened to, believed, and connected with the help they need. 

Volunteer opportunities include: 

• Helpline support. 

• Providing information and signposting. 

• Supporting survivor engagement activities. 

• Assisting with day-to-day service delivery. 

We're looking for volunteers who are: 

• Compassionate and approachable. 

• Reliable and committed. 

• Strong communicators and active listeners. 

• Passionate about supporting survivors and creating positive change. 

What you'll gain: 

• Full training and induction. 

• Ongoing support and supervision. 

• Valuable experience within a specialist service. 

• The opportunity to contribute to meaningful change within your community.

Every conversation matters - Help us build communities, support survivors and create change across Greater Manchester

Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse. 

Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.

#helpline

Volunteers are an essential part of our team, making sure that clients are able to  access the right service. Our Reception Volunteer will welcome clients and visitors at our office in Deptford. You will also deal with basic enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service.

Our Volunteer team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our Volunteer Receptionist will be the first person that clients will talk to so it is essential that we offer a  safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our volunteer team, you will work with staff and fellow volunteers to: 

• Welcome clients to our office and Advocacy Drop-In Service, speaking with them to understand their needs in a professional and compassionate manner
   

• Respond to queries from clients and members of the public via phone and email
   

• Support clients to complete our online referral form
   

• Help clients and referrers understand the services we offer and how to access them
   

• Respond to new referrals and upload them onto our case management system
   

• Contact clients to book appointments and follow up on referrals
   

• Take messages for staff and volunteers and ensure they are passed on promptly
   

• Log incoming mail and post outgoing mail for staff and volunteers
   

• Help gather feedback from clients to support service improvement
   

• Undertake other administrative tasks as required

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in an office environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants 

• Have regular support and supervision from the Business and Operations Officer 

• Be provided out of pocket expenses to the value of £6 for lunch per day (if volunteering 4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent at communicating 

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support or adjustments to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering at least 4 hours (9.30am -1.30pm) for at least six months.