Key relationships officer volunteer roles

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

Are you passionate about helping older people to live well in later life?  Are you able to give your time, expertise and skills as a Trustee to support our charity in its hugely important mission?

This is a fantastic opportunity to join the board of an impactful and influential charity, supporting older residents in Sutton by providing valuable advice and support services regarding health, finances and wellbeing.

A trustee role can be hugely fulfilling, as well as helping you to develop and utilise strategic leadership skills, and work with a diverse and  dynamic team.

We are looking for trustees who can bring their own unique experience and expertise to support the effective governance of our charity, in particular in areas such as data and digital, commercial experience, and knowledge of the health and care sector. An understanding of charity governance, fundraising or an accountancy qualification would be beneficial.

Who are Age UK Sutton?

Age UK Sutton is a small independent charity dedicated to helping older people in our community to live well in later life. We are a network partner of Age UK, the influential national charity, and benefit from membership of a network of similar independent charities across the UK. We deliver a mixture of social and community activities while influencing strategy in Sutton. We provide vital information, expert advice and practical support. Our work enables older people to make informed decisions on finances, health, care, and wellbeing, and enables greater social connection and independence.

Location: Sutton, South West London (and online meetings)

Time Commitment:

• Quarterly Board meetings, three-hour Board meetings held virtually on Teams (twice a year), and alternately face-to-face meetings
• Quarterly Committee meetings (2-3 hours): Fundraising and Enterprise and / or Quality and / or Finance, Risk and Audit (most trustees are expected to attend 2 of the 3 standing subcommittees)
• Trustees with the capacity to do so also have the opportunity to support occasional projects or short-term working groups, supporting the CEO and wider leadership team.

Duration: A 3-year term (may be extended for two further 3-year terms)

Final closing date: Tuesday 1 April

Finance Trustee Position 

Exeter Students’ Guild is looking for a passionate and experienced External Finance Trustee to join our Board and help shape the future of our student-led organisation.

ABOUT THE ROLE

Trustees play a key part in making sure the Students’ Guild runs well and stays true to its purpose. As a Trustee, you’ll help set the Guild’s direction, support and challenge senior staff, and make sure we’re using our resources responsibly and operating within the law.

You’ll be joining a Board of 14 Trustees, made up of External Trustees, Student Trustees, and Elected Officer Trustees, all working together to support students at Exeter.

The role is a four-year term, with the option to serve a second term. You’ll need to meet The Charity Commission eligibility requirements. The role is unpaid, but reasonable expenses will be covered.

Further information can be found on our website.

Experience and Knowledge

We’re especially keen to hear from people who have:

• Senior-level experience in finance, accounting, or a related area
• An understanding of the challenges facing students in the UK and at the University of Exeter
• A good grasp of what good governance looks like
• Knowledge of the Higher Education sector and the issues it faces
• The time to commit to Board meetings, committee work, and key financial discussions

Skills

• The ability to ask questions and challenge the status quo.
• Sound judgement and the ability to think strategically, handle competing priorities and make informed decisions.
• Strong communication skills with the ability to build relationships with people at all levels.
• Able to respond positively to challenging situations and solve problems creatively.

Values and Attitude

• A demonstrable commitment to our values.
• Strong commitment to equity, diversity and inclusion and able to engage with people from all backgrounds and at all levels.
• Passionate about working in a democratic, student led environment.

Interested?

Take a look at our Trustee Recruitment Pack for more details about the role and what we’re looking for.

How to Apply

To apply, please visit our recruitment portal to complete our application form by 8am, Monday 26th January 2026.

You’ll need:

• An up-to-date CV
• Short written answers (up to 300 words each) to:

• 1. Why do you want to be a Trustee at Exeter Students’ Guild, and how do your values align with ours?
  2. How would your skills and experience help the Trustee Board and staff team deliver our strategy?

Applications are open, and we’ll set up interviews as we meet great candidates.

Closing date for applications Rolling deadline

Panel interviewBased on candidate availability

First Trustee Board6th July 2026

Trustee Training30th June 2026

Please note we will aim to work flexibly with candidates around interview dates.

If you have any questions about the role, feel free to contact Dani Alexander - details can be found in the information pack or on our website. 

Testimonial from External Trustee, Sophie

What inspired you to become a trustee?

I was inspired to become a trustee to be able to use my experience and knowledge, both as a higher education professional and a former student (from a while ago!), to be part of something that benefits students and adds to their brilliant university experience. I also wanted to experience governance from 'the other side' and improve those skills.

How has the experience benefited you personally or professionally?

It has been really gratifying to be able to use what I do everyday and have it aid discussion. I've found it so interesting and refreshing to approach familiar topics from a completely different angle.

What advice would you give to someone considering becoming a trustee?

I would say to put yourself forward! Speak to someone who may have experience of being a trustee, have a look at the brilliant resources there are out there, and have confidence in your experience - a Board really needs a wide range of skills and experience and diversity of opinion, so go for it.

The Organisation

The 5% Club is a national dynamic movement of employers committed to “Earn and Learn” as part of building and developing the workforce they need for a socially mobile, prosperous and cohesive nation. We exist to help our Members and all employers increase further the number, quality and range of Earn and Learn opportunities across the UK. By joining The 5% Club, our Members aspire to achieve 5% of their workforce in Earn and Learn positions (including apprentices, sponsored students and graduates on formalised training schemes) within five years of joining.

The 5% Club now represents over 1250 organisations with 2m employees, of which almost 121,000 are in on-the-job training – an average, of more than 6?ross the movement. Our mission is rooted in employers taking a proactive role in addressing the UK’s critical skills challenges. It’s about developing people with the right skills to forge meaningful career paths and its members represent some of the gold standards of training and skills development.

We want roles such as apprenticeships, sponsored student placements, graduate programmes and upskilling to be accessible to all. By “all,” we mean the spectrum of Britain’s social diversity – racial, cultural, gender, age, background and more. The end goal is to drive up shared prosperity in the country by enlisting all manner of organisation sizes (from SMEs, for whom “5%” means one person – to FTSE100 household names employing tens of thousands) as Members, who then sign the Charter committing to building a workforce with at least 5% of their employees in Earn and Learn roles.

The 5% Club has strong connections to the Government, industry bodies and education partners and this plays a huge part in advocacy and change.

To find out more about what we do, visit our website.

The Role

The Chair of the Board provides strategic leadership to the charity, ensuring it is well governed, financially sustainable, and delivering meaningful impact for its beneficiaries. The role requires an experienced and collaborative leader who can support the Chief Executive, guide the Board, and uphold the highest standards of charity governance.

Key responsibilities

Governance Leadership

• Lead the Board in ensuring the charity fulfils its mission, complies with its governing document, and meets all legal and regulatory requirements (including Charity Commission expectations).
• Ensure the Board operates effectively, with the right balance of skills, diversity, and experience. Lead regular Board effectiveness reviews and support ongoing trustee development.
• Uphold the principles of good governance, encouraging constructive challenge, accountability, and high ethical standards.

Strategic Oversight

• Work with trustees and the Chief Executive to set the charity’s long-term vision, strategy, and priorities.
• Ensure appropriate systems are in place to monitor performance, impact, and risk. Oversee the quality of impact reporting, ensuring the charity communicates its outcomes effectively.
• Champion organisational learning, innovation, and responsiveness to change in the external environment.

Supporting and Challenging the Chief Executive

• Provide support, guidance, and constructive challenge to the Chief Executive.
• Maintain a strong, transparent, and trusting working relationship with the Chief Executive.
• Undertake formal annual appraisal of the Chief Executive and ensure the Board supports their performance and development.
• Act as the Chief Executive’s point of escalation for urgent or exceptional decisions requiring Chair involvement.

Board Leadership & Culture

• Chair Board meetings effectively, ensuring inclusive and balanced discussions and clear decisions.
• Ensure committees function effectively and are properly delegated while maintaining appropriate oversight.
• Build a collaborative board culture, encouraging diverse perspectives and maintaining a focus on beneficiaries. Lead succession planning across the Board – and supporting Committees – and ensure recruitment reflects diversity and skill needs.
• Lead trustee recruitment, induction, and succession planning (except for the recruitment of a new Chair).

External Representation

• Act as an ambassador for the charity, representing it with key stakeholders, funders, partners, regulators, and the media (as appropriate).
• Support the Chief Executive and senior team in relationship-building with donors, sponsors, and strategic partners.
• Promote the charity’s reputation and influence within relevant sectors. Represent the Charity in policy, advocacy and employer-facing forums where appropriate.

Risk, Finance & Compliance

• Ensure robust financial oversight, including budgeting, audit, reserves, and investment policies.
• Oversee risk management and ensure the Board receives timely information to make informed decisions.
• Ensure the charity maintains high standards in safeguarding, health & safety, data protection, and other statutory areas. Provide assurance over internal control systems and review the annual report and accounts prior to approval.

The Person

We are seeking an individual with substantial senior leadership experience, ideally a current or former business leader within an employer organisation, and prior experience as Chair of a commercial company, non-profit organisation, or charity. Experience in environments involving policy engagement or multistakeholder representation would be advantageous.

Essential Experience

• Significant senior leadership experience in a business, employer organisation, or large operational environment.
• Prior experience as Chair of a commercial company, charity, or non-profit.
• Experience of organisational governance, strategic planning, and risk oversight.
• Experience supporting or overseeing a Chief Executive or senior leadership team.
• Demonstrable experience building high-performing boards or teams.
• Experience engaging with Government, regulators, or policy-influencing environments.

Desirable Experience

• Experience in the charity sector, voluntary or community work, or public service.
• Experience with fundraising, commissioning, or managing external partnerships.
• Knowledge of relevant regulatory frameworks (e.g., Charity Commission guidance, safeguarding,data protection).
• Experience within a membership organisation or skills/employability-focused sector.

Skills and Competencies

• Strong strategic thinking and the ability to translate insight into practical direction.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to chair meetings effectively and foster inclusive discussion.
• Integrity, independence of mind, and sound judgement.
• Ability to analyse complex information and make evidence-based decisions.
• Commitment to diversity, equity, and inclusion.
• Confidence in ambassadorial and stakeholder-facing roles, including ability to represent the organisation publicly, including handling media or public scrutiny if required.

Personal Attributes

• Genuine alignment with the charity’s mission and values.
• Collaborative, supportive, and low-ego leadership style.
• Ability to challenge constructively and hold others to account.
• Resilient, calm under pressure, and capable of navigating ambiguity.
• High ethical standards and commitment to trusteeship responsibilities.
• Comfortable operating in high-visibility environments and representing the charity in national settings.

Inclusive Boards is delighted to be supporting The Girls’ Network in the search to appoint their next Chair and two Trustees.

About The Girls’ Network

At The Girls’ Network, we believe that no girl should have her future limited by her gender, ethnicity, background or parental income.

Young people from lower-income families are significantly less likely to go on to higher education than their wealthier peers, which can have a lifelong impact on opportunity and earning potential. Recent years have also seen inequalities deepen and young people’s wellbeing adversely affected, particularly following the Covid-19 pandemic. These structural and social barriers disproportionately affect girls and young women from communities of least advantage.

We exist to challenge this inequality. Our mission is to inspire and empower girls and young women from underrepresented backgrounds to realise their ambitions, discover their self-worth, and develop the confidence and capacity to shape their own futures.

We work in communities of least advantage across England to deliver programmes that provide long-term, meaningful support.

About the Opportunities

The Girls’ Network is seeking a new Chair of Trustees to lead and support The Girls’ Network through their exciting next phase of growth, supporting an exceptional, values-driven team and ensuring they remain ambitious, accountable and true to their founding mission.

We are particularly interested to hear from candidates with:

• Experience of strategic leadership and governance within a complex organisation.
• Experience or understanding of the education / schools landscape.
• Good understanding of voluntary sector governance, funding and finance management.
• Thorough understanding of the legal duties, responsibilities, and liabilities of trusteeship.
• Demonstrable financial and commercial acumen, including experience in financial planning, oversight, risk management, and the establishment and monitoring of systems of control and accountability.
• A track record of driving innovation and organisational change, with the ability to apply insight to support the charity’s achievement of its strategic objectives.
• Experience of working across sectoral boundaries, leveraging partnerships and opportunities.

The Girls’ Networks is also seeking two talented and committed Trustees to join their Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:

• Fundraising
• IT and digital

We are also seeking Trustees from the North East, Merseyside, West Midlands who can bring their lived experience to add value to the Board. We also encourage applications from young Trustees and will support first-time Trustees to bring their valuable perspectives to the Board.

LUX is looking for new Board members to support our work and bring new skills, expertise and ideas for the future of our organisation. This is an important moment in LUX’s history as we embark on a process of rearticulating our purpose and shaping our future with a new executive team. Maintaining a strong, dynamic Board of Trustees is essential to guiding LUX’s mission and working in collaboration with the team to develop and implement the organisation’s vision.

We are currently seeking up to five Trustees, each bringing expertise in one of the following areas:

• Legal
• LUX artist
• Fundraising
• Gallerist or collector with artists’ moving image experience
• Senior level expertise in digital, IT and new technologies

We are keen to hear from people who are enthusiastic about and committed to contemporary art and artists’ moving-image practice, and who are sympathetic to the needs of artists.

Diverse Representation

LUX is committed to equity, diversity and inclusion, and to addressing inequality in the arts sector. We want our Board of Trustees – and our organisation as a whole – to reflect the artists we work with and the audiences we seek to engage.

We particularly encourage applications from people who identify as global ethnic majority, d/Deaf, disabled, neurodivergent, LGBTQI+, and from those who experience barriers due to their socio-economic background.’

We guarantee to interview all disabled applicants who demonstrate skills and knowledge in the areas outlined above. Please indicate whether you identify as d/Deaf or disabled in your application.

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Role Purpose

Senior Policy Advisors provide leadership, analytical expertise, and strategic oversight within Youth Advantage UK’s policy function. Whether placed in Policy Planning or Impact Development, you will help shape the direction of our national and local policy projects, ensure high‑quality decision‑making, and support volunteers to produce work capable of achieving real impact for young people.

This role is ideal for someone with professional policy exposure, strong research capability, and sound judgment in reviewing decisions and guiding project direction.

Key Responsibilities

1. Leadership & Supervision

• Delegate tasks to Officers/Researchers/Advisors based on project needs and volunteer strengths.

• Provide direct supervision, support, and quality assurance for team outputs.

• Help resolve issues, remove barriers, and maintain a supportive team environment.

• Contribute to volunteer development through coaching, feedback, and skills support.

• Build strong working relationships across the department and collaborate closely with the manager.

2. Policy Planning or Impact Development (depending on placement)

If in Policy Planning

• Review and assess project ideas identified through horizon scanning or other approved channels.

• Apply the organisation’s project assessment checklist to determine whether proposals should progress to initial research or local project development.

• Work with other departments to plan early‑stage projects and ensure effective collaboration.

• Ensure that proposed work is strategically aligned, feasible, and likely to generate meaningful outcomes.

If in Impact Development

• Review findings from initial research or early‑stage projects to determine next steps.

• Provide guidance to relevant teams on strengthening impact, refining recommendations, or redirecting work where necessary.

• Support the preparation of materials for meetings with decision‑makers or external stakeholders.

• Ensure that all progressing work remains capable of achieving real, measurable impact.

3. Strategic Input & Decision Support

• Support the manager in planning, prioritisation, and decision‑making.

• Identify risks, opportunities, and resource considerations within ongoing projects.

• Contribute to the development of internal processes, frameworks, and best‑practice guidance.

• Uphold high standards of clarity, evidence, and organisational alignment.

Role Requirements

Essential

1. At least 2 years of progressive professional exposure to government policy, public administration, or related policy environments.

2. Academic or research background with the ability to understand organisational resourcing, capacity constraints, and feasibility considerations.

3. Experience reviewing decisions and exercising sound judgment, particularly in assessing project viability, strategic alignment, and potential impact.

4. Strong analytical and critical‑thinking skills.

5. Excellent written communication and ability to synthesise complex information.

6. Ability to supervise and support volunteers with empathy and clarity.

Youth engagement is a core part of our how we function. We have a network of paid Young Associates as well as 2 Young Trustees (under 25 years old). We are now looking to strengthen our Governance with the appointment of another Young Trustee, ideally someone with relevant lived experience and/or has participated in Youth Careers Collective programmes.

Essential criteria

- A commitment to realising Youth Careers Collective’s mission

- Experience of effective, fair and impartial decision-making

- A willingness to devote the necessary time and effort to the duties of effective Trusteeship

Desirable criteria

- Experience of operating at Board or Committee level, either executive or non-executive

- Experience of strategic development and implementation

- Some experience, knowledge and understanding of the charity sector

- Some experience, knowledge and understanding of state schools and colleges

- Experience of income generation, policy, marketing and communication, or digital

We do not expect applicants to have all the above experience, and welcome first-time Trustees and will provide training and support on the role. We also welcome candidates with links to our priority area of west London, those from ethnic minority and black backgrounds, reflecting the diversity of the communities we serve, and from candidates with disabilities.

For more information please read the full recruitment pack.

Are you passionate about empowering communities with life-saving first aid skills? Join St John Ambulance in our mission to ensure every community and young person is first aid confident. 

Through your planning and relationship building skills, help us provide a positive volunteer experience for St John Volunteers across Cumbria & Lancashire. 

About the Role Are you passionate about providing volunteers with equal opportunities for training and development? Do you have experience in managing high-level processes to ensure consistency and quality? 

Are you motivated to help volunteers grow, thrive, and deliver meaningful impact within their communities? If so, the County Education and Volunteer Experience Lead role could be the perfect opportunity for you to make a difference! 

Key Impact and Responsibilities The County Education and Volunteer Experience Lead is responsible for creating a positive volunteer experience in Cumbria & Lancashire, from supporting our volunteers in recruiting new members, to ensuring new volunteers are receiving an effective welcome and induction process, to delivering a coordinated training programme for our volunteers across the county. 

More details are available in the role description attached to this advert. Development and support available We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader. This role is open to role-sharing. 

If you are passionate about either the Volunteer Experience or Training side but not both, please still apply and indicate your preference in your application. 

You will be part of a county team, likely also including officer roles to support you, such as for Volunteer Recruitment and Onboarding, Training and Development, and Education and Engagement. 

All relevant training will be provided upon successful interview.

The closing date for this vacancy is the 31st March 2026