Knowledge and policy manager volunteer roles

Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose. 

As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

We’re looking for dedicated Volunteer college governors to help shape and champion the future of Sense Colleges.

About the role: 

As a College Governor, you’ll play a vital non-executive role in ensuring our colleges continue to deliver excellent, inclusive education. You’ll help set the strategic direction, monitor performance, and provide independent oversight and support to senior leaders.

Key responsibilities: 

• Help guide the college’s long-term vision, mission, and strategic goals.
• Monitor progress against key priorities and quality improvement plans.
• Hold leaders to account for performance and outcomes that meet the needs of learners.
• Ensure the college complies with statutory and safeguarding duties.
• Oversee financial health and value for money.
• Review students’ progress through visits, reports, and case studies.
• Join one of our sub-committees — either Quality and Curriculum or Safeguarding and Health & Safety — depending on your skills and interests.

This is a meaningful opportunity to influence the education and support of young disabled people, while developing your own governance experience and leadership skills.

About you

This role would be a great fit if you:

• Are passionate about Sense’s mission to support disabled people with complex needs.
• Understand (or are keen to learn about) good governance and the Nolan Principles of public life.
• Have an interest in education, further education policy, or organisational leadership.
• Are committed to safeguarding and inclusive practice.
• Can dedicate around one day per month to attending meetings, undertaking training, and reviewing key documents.
• Have experience as a trustee, governor, or within education, health, or social care (desirable, but not essential).

Benefits

• Comprehensive induction and safeguarding training, plus ongoing development.
• Expenses reimbursed in line with our Volunteer Expenses Policy.
• A meaningful opportunity to use your skills for good – shaping positive futures for young people.
• Experience that enhances your governance, leadership, and strategic thinking skills.
• The satisfaction of giving back and being part of a values-driven community.
• Wellbeing support through Sense’s Mental Health First Aiders.

Important information

• Applicants must be 18 or over and have a UK address.
• An Enhanced DBS check is a legal requirement for this role due to the educational setting and the likelihood of regular contact with learners.
• Guidance and support will be provided throughout the DBS process.
• All volunteers must follow Sense’s policies, including those on Health & Safety, Safeguarding, Equality and Diversity, and Data Protection (GDPR).
• This role is voluntary and does not form part of an employment contract.

Ready to make an impact?

Join Sense as a College Governor and help shape a world where everyone is included.

Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose. 

As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

We’re looking for dedicated Volunteer college governors to help shape and champion the future of Sense Colleges.

About the role: 

As a College Governor, you’ll play a vital non-executive role in ensuring our colleges continue to deliver excellent, inclusive education. You’ll help set the strategic direction, monitor performance, and provide independent oversight and support to senior leaders.

Key responsibilities: 

• Help guide the college’s long-term vision, mission, and strategic goals.
• Monitor progress against key priorities and quality improvement plans.
• Hold leaders to account for performance and outcomes that meet the needs of learners.
• Ensure the college complies with statutory and safeguarding duties.
• Oversee financial health and value for money.
• Review students’ progress through visits, reports, and case studies.
• Join one of our sub-committees — either Quality and Curriculum or Safeguarding and Health & Safety — depending on your skills and interests.

This is a meaningful opportunity to influence the education and support of young disabled people, while developing your own governance experience and leadership skills.

About you

This role would be a great fit if you:

• Are passionate about Sense’s mission to support disabled people with complex needs.
• Understand (or are keen to learn about) good governance and the Nolan Principles of public life.
• Have an interest in education, further education policy, or organisational leadership.
• Are committed to safeguarding and inclusive practice.
• Can dedicate around one day per month to attending meetings, undertaking training, and reviewing key documents.
• Have experience as a trustee, governor, or within education, health, or social care (desirable, but not essential).

Benefits

• Comprehensive induction and safeguarding training, plus ongoing development.
• Expenses reimbursed in line with our Volunteer Expenses Policy.
• A meaningful opportunity to use your skills for good – shaping positive futures for young people.
• Experience that enhances your governance, leadership, and strategic thinking skills.
• The satisfaction of giving back and being part of a values-driven community.
• Wellbeing support through Sense’s Mental Health First Aiders.

Important information

• Applicants must be 18 or over and have a UK address.
• An Enhanced DBS check is a legal requirement for this role due to the educational setting and the likelihood of regular contact with learners.
• Guidance and support will be provided throughout the DBS process.
• All volunteers must follow Sense’s policies, including those on Health & Safety, Safeguarding, Equality and Diversity, and Data Protection (GDPR).
• This role is voluntary and does not form part of an employment contract.

Ready to make an impact?

Join Sense as a College Governor and help shape a world where everyone is included.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

Every year our fantastic HR Advice Line volunteers speak to hundreds women and parents experiencing challenges or pregnancy and maternity discrimination at work. The Advice Line provides hours of free support and HR advice every week, however the demand for the service is high and we know that getting through can be difficult. That’s why we’re trialling a new online Advice Forum to help improve access to support and flexibility of our volunteer roles. But before we can make the forum public, we need to bring in a team of volunteers who are ready and waiting to answer questions. 

We are looking for knowledgable HR professionals who want to tackle the Motherhood Penaltyand support mothers and parents by becoming an Advice Forum Volunteer.

As a volunteer advisor you’ll give an hour a week of your time to respond to questions on the Advice Forum. You’ll use your HR knowledge and experience to respond to posts and give advice that can help people identify and challenge pregnancy and maternity discrimination in the workplace. You’ll also be joining us at the start of this brand new service and will have an essential role in helping us monitor, evaluate and learn from the forum trial, with the goal of establishing it as a permanent PTS Support Service. 

About the role

Role Title: Advice Forum Volunteer
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Forum will be available online 24/7, and so volunteering as a forum advisor is flexible and can fit around your schedule. We ask that you are able to commit at least one hour a week for a minimum of three months.

Alternative time commitments can be considered and discussed, so please do include any information that might be useful in your application form.

Main Role Purpose

Advice Forum Volunteers play a vital role in providing accessible support and guidance to working parents facing unfair treatment or discrimination in the workplace. Volunteers will respond to forum questions and posts, offering advice and signposting information about employee rights. You will also coordinate with the PTS staff team and other volunteers to ensure all forum questions are responded to, and will have the opportunity to contribute to the forum’s development.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a reliable and secure WIFI or Internet connection and a mobile device or computer/laptop.
• Excellent written communication skills, with the ability to convey information clearly and concisely.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.
• Commitment to completing all required volunteer training.

Key Responsibilities

• Respond to forum questions from individuals seeking support and advice.
• Provide HR advice and guidance in a clear and concise way to support forum users with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
• Complete all training required by PTS. 

What you can expect from PTS

• The opportunity to use your skills and expertise to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• HR support from Bluestone HR.
• Access to our Volunteer Training Hub.
• CPD certified Samaritans Supportive Listening eTraining course.
• Opportunities to help us further develop and shape our Support Services.

Trustee

We're looking for a Trustee to be part of a school trust helping to shape strategy, strengthen governance and support positive outcomes for children and young people.

Position: Trustee

Salary: This is a voluntary role however expenses can be paid in line with the allowances policy

Location: Derby - Meetings are in person, but with an online option.  Being local to Derby, or at least having an understanding of the community is important.

Closing date: 29th June

Time commitment: Around 8 meetings a year, mostly in the evening. Plus visit schools during the school day about twice a year.

About the role:

As a Trustee, you will be responsible for governing a charitable company and directing how it is managed and run. Trustees must also ensure that the trust complies with all legal and statutory requirements. Trustees should seek the advice of the board’s governance professional and other professional advice as appropriate.

The trust board works closely with the CEO and other executives. The CEO and colleagues are responsible for the day-to-day operational management of the trust and its schools, whereas the role of the board is strategic.

Key responsibilities will include:

· Determining the trust's mission, values, and long-term ambitious vision.

· Deciding the principles that guide trust policies and approving key policies.

· Appointing and appraising the senior executive leader and making pay recommendations.

· working with senior leaders to develop a strategy for achieving the vision.

· Ensuring that stakeholders are involved, consulted, and informed as appropriate.

· Ensuring that all schools in the trust deliver a broad and balanced curriculum such that pupils are well prepared for the next stage of their education and adult life.

· Taking ownership of the trust’s financial sustainability and ensuring effective resource management across the trust.

About you

We are looking for individuals who are passionate about making a difference and can contribute strategic thinking, professional expertise and sound judgement.

You may bring experience from areas such as:

• Leadership or senior management
• Finance, audit or accountancy
• Human resources and people management
• Legal, governance or compliance
• Education, public services or the charity sector
• Business development, operations or organisational strategy

You will also have:

• Strong communication and interpersonal skills
• The ability to analyse information and ask constructive questions
• A commitment to good governance and accountability
• The ability to work collaboratively with a diverse board and leadership team
• A willingness to dedicate time to meetings, preparation and ongoing learning

Previous trustee, governor or non-executive experience is welcome but not essential.

Contributions to the trust board

Trustees should ensure that they are making a positive and meaningful contribution to the board by:

· Attending meetings (typically around 10 meetings each year), reading papers and preparing questions for the senior executive leader in advance.

· Establishing and maintaining professional relationships with senior executive leaders and colleagues on the board of trustees.

· Getting to know schools within the trust, including visiting occasionally during school hours.

· Undertaking induction training and developing knowledge and skills on an ongoing basis.

About the organisation

The organisation is committed to delivering high-quality education and ensuring every learner has the opportunity to succeed. Through strong leadership, effective governance and a clear strategic vision, it aims to create positive outcomes for pupils, staff and communities.

Trustees play a vital role in supporting this mission and helping the organisation achieve its long-term ambitions.

Areas of expertise you may have experience with could include: Finance, education, legal, estates management, compliance, charity work, health.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

This role is hybrid based in Birmingham Third Space (687 Stratford Road, B11 4DX)

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.​ We are looking for a engagement intern to assist the fundraising and engagement team in developing events, project management and admin support..

Main tasks:

• Administrative tasks such as collating data, contacting signups for pledges, various challenges, deployments and events. 
• Assist with administrational tasks relating to fundraising 
• Create content for social media
• Contact guests who have booked for events
• Research venues, catering and other fundraising related tasks for upcoming events 
• May be asked to go to occasional events dependent on location ​

Skills and Abilities​:

• A good understanding of humanitarian relief
• Effective written and oral communication skills 
• Good content creating and social media skills
• Problem solving skills 
• Ability to prioritise your workload 

Benefits of volunteering with us​:

• Experience of volunteering in an international charity
• Great experience for gaining employment
• Experience of operating within the outreach division of a large organisation
• Excellent training opportunities
• Opportunity to develop knowledge and skills within community engagement and outreach​
• Offer to provide references after 3 months of volunteering
• Support in developing your CV (should you want it)
• Opportunities to take part in Human Appeal events

Learning & Development​:

To enable you to take part in this opportunity Human Appeal will provide:

1. This is an unpaid position but we will pay for your “out of pocket” expenses in line with Human Appeal’s volunteer expenses policy
2. A detailed induction and training, providing all the information and skills needed 
3. A dedicated member of staff to provide ongoing support and supervision
4. A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Induction of new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

About us

The CFDN is a registered charity and voluntary organisation dedicated to supporting individuals with disabilities and their families of all faiths and none across Essex & East London. Our mission is simple but important: to serve people with disabilities and their families by creating a supportive community and promoting opportunity through our network and events.​

Our charity is run by volunteers and led by our trustees and CEO, who are dedicated to keeping our community strong and vibrant. From swimming events at Leyton Lagoon to family disco's, bi-weekly pub group for adults, Saturday club for adults, theatre trips, family BBQs, seaside coach trips, adventure days at Lambourne End Centre for Outdoor Learning and much more, we offer a diverse range of events to suit everyone's interests.
 

Introduction

We are seeking dedicated individuals to join our team of Volunteer Community Fundraisers and Event Coordinators. As a volunteer, you will have the opportunity to make a positive impact on the lives of people with disabilities and their families and contribute to the betterment of your community. This is a rewarding and fulfilling role that allows you to share your skills, experiences, creativity, have fun and give back.

Please note this is not a paid role but the volunteer will be able to claim reasonable expenses in line with policy. We ask that volunteers commit to a minimum of 4 hours a month.

Location: Across East London and Essex, including Redbridge, Waltham Forest and Havering

Our Charity

The CFDN charity has been in existence since 1962 servicing people with disabilities and their families of all faiths and none across Essex and East London. We rely on our dedicated volunteers to help us support our community and enable people with disabilities with the social, emotional, spiritual and material support they may need.

Many of our volunteers have been with us for 20+ years, and we are looking to extend our dynamic and diverse workforce of volunteers and staff.

Responsibilities

- Help plan, organise and run fundraising initiatives and events

- Market and promote our events and activities across your area

- Assist with project management, including planning, organising, and executing community fundraising projects and events at a local level

- Participate in fundraising efforts face-to-face, online or remotely to support community programs

- Keep up to date with compliance, statutory and mandatory training provided by the charity. Opportunities to learn and develop.

- Promote a fun, welcoming and inclusive environment for our members.

- Work with other fundraisers and give feedback to the CEO and Trustees on fundraising activities and achievements

- Perform administrative tasks such as record keeping, event details, incident reporting and data entry

- Help execute the charity strategic plan and achieve our financial targets to continue our services for many years to come.

Experience

- You must have a genuine desire to help others.

- An understanding of the needs of people with disabilities or SEN or experience in supporting a family member/friend with SEND is desirable.

- Knowledge of event organising or the ability to learn

- Experience in fundraising events and activities or the desire to learn

- Good communication skills

- Ability to use a computer and access our central volunteer hub online

- Organisational skills for administrative abilities

This role is working with vulnerable adults and children; therefore, a satisfactory recruitment process and Disclosure and Barring Service check, including the adult and child barring lists, are required for the role.

As a Community Fundraising Volunteer, you will have the opportunity to make a difference in the lives of others while gaining valuable experience in project management, leadership, and community engagement with the ability to progress skillsets and job opportunities.

Join our team today and be part of a positive community.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.