Mentoring relationships manager volunteer roles

Volunteering Opportunity 

Physical Activity Mentor

What You’ll Do

Support older people aged 65+ to become more physically active and achieve personal wellbeing goals through one-to-one mentoring. You'll provide encouragement, motivation, and practical support to help someone make positive lifestyle changes over a 12-week programme.

You will:

· Meet with an older person regularly to build a supportive mentoring relationship

· Help them identify a wellbeing or physical activity goal

· Work together to create achievable steps and milestones

· Encourage and motivate them to stay active and overcome barriers

· Review progress and celebrate achievements

· Signpost to local activities and opportunities where appropriate

· Maintain accurate records of mentoring sessions

Skills You’ll Use or Develop

· Communication and active listening

· Motivation and mentoring skills

· Confidence supporting behaviour change

· Understanding of healthy ageing and physical activity

· Organisation and record keeping

· Problem-solving and goal setting

Time Commitment

Minimum 2 hours per week

Flexible weekdays between 9:00am and 5:00pm

Location: Enfield Please note this role may involve visiting individuals in their homes, as well as meeting them in public and community settings.

Reports to: Communities in Motion Manager

A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.

Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.

Could you provide an authentic voice that our clients can relate to?

· Do you have 1-2 hours a week to support a client

· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?

· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?

· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key Responsibilities:

· Inspiring service users by using your own life experiences and by being a positive role model

· Providing a safe sounding space, listen in a non-judgemental way

· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this

· Assist service users to engage with formalised support

· Attend appropriate training and development opportunities as required

Volunteer Delivery and Impact Manager

Design powerful services. Lead meaningful impact. Help Londoners transform their futures.

London is full of potential — but not everyone gets the chance to realise it. For many adults living in socio‑economically disadvantaged communities, confidence, opportunity and access to the workforce feel painfully out of reach.

Unlock YOUR Potential is here to change that.

We’re building a new charity dedicated to giving adults the skills, tools, opportunities and confidence they need to thrive long‑term in the workplace. And now, at this pivotal moment, we’re searching for a Volunteer Delivery and Impact Manager to help us build and run services that genuinely change lives.

This isn’t just a role. It’s your chance to shape the impact of a charity from day one.

Why This Role Matters

Our services will be the heart of our mission — the coaching, workshops, mentoring and support that help adults rebuild confidence, develop skills and access real opportunities.

To make this possible, we need someone who can:

• Design and deliver high‑quality, high‑impact programmes

• Build the systems and structures that ensure excellence

• Recruit and coordinate a talented pool of volunteers to deliver services

• Create KPIs and impact measures that show the difference we’re making

• Ensure every participant receives a consistent, empowering experience

Your leadership will ensure our services don’t just run — they transform.

What You’ll Do

As our Volunteer Delivery and Impact Manager, you will be responsible for shaping, launching and overseeing all of our programmes.

You will:

• Design and set up our core services, ensuring they are impactful, accessible and aligned with our mission

• Develop delivery frameworks, service models and quality standards

• Build and manage a pool of skilled volunteers to deliver coaching, workshops and mentoring

• Oversee day‑to‑day service delivery and ensure excellence across all programmes

• Create KPIs, monitoring tools and impact measurement systems

• Analyse data and feedback to continuously improve our services

• Work closely with the Founder to shape strategy, growth and long‑term service development

• Ensure our services reflect our values of empowerment, dignity and opportunity

This is a rare opportunity to build a service delivery model from scratch — and to shape the future of a charity with huge potential.

What You’ll Gain

This role offers purpose, leadership and professional growth in equal measure.

You’ll gain:

• Senior‑level experience in service design and delivery

• The chance to build impactful programmes from the ground up

• Experience in impact measurement, KPIs and quality assurance

• A close working relationship with the Founder and Executive Director

• A leadership role that strengthens your CV and future career

• The fulfilment of knowing your work directly changes lives

This is the kind of experience that defines careers — and transforms communities.

Who You Are

You’re someone who:

• Loves designing services that make a real difference

• Thrives on structure, quality and continuous improvement

• Has experience in service delivery, programme management or operations

• Enjoys leading people and coordinating volunteers

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to be an expert in everything — just committed, thoughtful and ready to lead with purpose.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

• Measurable impact that proves what’s possible when people are given a chance

Your work becomes the engine that drives long‑term change for adults across London.

Ready to help build services that transform lives?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Design the services.
• Lead the impact.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Delivery and Impact Manager — and help London unlock its potential.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 6 September 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 7 and 18 September 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 8 October 2026, 10am – 1pm (via Zoom)

• 15 October 2026, 10am – 1pm (via Zoom)

• 22 October 2026, 10am – 1pm (via Zoom)

• 12 November 2026, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.

Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.

Could you provide an authentic voice that our clients can relate to?

· Do you have 1-2 hours a week to support a client at our Supported Accomodation - Oasis House

· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?

· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?

· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key Responsibilities:

· Inspiring service users by using your own life experiences and by being a positive role model

· Providing a safe sounding space, listen in a non-judgemental way

· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this

· Assist service users to engage with formalised support

· Attend appropriate training and development opportunities as required

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.

The charity provides:

· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us

· Casework supporting applications for leave to remain and related issues

· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities

· Education for our clients, mainly in the English language but including help with literacy and numeracy.

The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission.  They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.

Specific roles for the operations manager are:

· Support of communication within the charity

· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation

· Line management of our full-time caseworker and part-time office manager

· Support of elements of casework by allocating other volunteers, logistics etc.

· Making day-to-day decisions within agreed scope, for management of the charity

· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions

· Advising the committee in developing the charity, helping work on core mission, vision and strategy.

· Working with our fundraisers to provide required information and guidance where needed.

The successful candidate would have experience in:

· Proven organisational and multitasking skills

· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)

· Ability to build and maintain relationships with internal and external stakeholders

· Management of staff and volunteers

· Working with a volunteer committee and trustees

· Development of a business, charity or equivalent organisation

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.

Our Employability Project
10am to 3pm, Monday and/or Friday during term-time

Our Employment & Life Skills Project (ELSP) helps adults with learning disabilities or autism to access further education, work experience and visits to mainstream community opportunities. 

What you’ll do
You’ll act as a mentor to the members of the group.  You’ll be helping the group(s) develop a range of life skills, things that many of us take for granted.  These include Maths and English skills, independent living, the use of public transport, social skills and even the sourcing of employment. 

For the people in these groups, these things can be very difficult to develop and achieve without regular support. Through regular support and meetings, members and volunteers develop greater trust, skills, and confidence together.

Come along and get involved!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
The project runs from 10am to 3pm, Mondays and/or Fridays during term-time.
Everyone gets the most out of the project if you come every week for at least a term as you'll build a close relationship with the members you'll have been supporting and will create the most impact.

What we can offer you
ELSP represents a fantastic opportunity for you to share your knowledge and experience built up through a lifetime to a group that is continuing to develop and achieve their targets.

We’ll reimburse your travel expenses and will provide excellent training and lots of helpful support.

By volunteering on our project you'll also:

• Use and develop your skills: time-management, working within a team, problem-solving and adaptability.
• Learn something new, get involved in fun activities with others.
• Increase your confidence.
• Meet like-minded people and make friends.
• Gain experience for (other) work
• Give something back to the community.
• Do something fun and satisfying in your spare time
• Challenge yourself. 

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Autism
• Safeguarding
• Creativity & Participation
• Negotiation & Boundaries
   

When do I need to come?

Volunteers must attend training and complete a DBS check before taking part.

We'll be running face-to-face training in north London starting on the 15th February with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-January.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Just sign up and you'll receive details of what to do next.

Volunteer HR & Volunteering Manager

Shape our culture. Build our volunteer community. Empower Londoners to transform their futures.

London is full of talent — but not everyone gets the chance to show it. For too many adults living in socio‑economically disadvantaged communities, confidence, opportunity and access to the workforce feel out of reach.

Unlock YOUR Potential is here to change that.

We’re building a new charity dedicated to giving adults the skills, tools, confidence and opportunities they need to thrive in work and in life. And now, at this defining moment, we’re searching for a Volunteer HR & Volunteering Manager to help build the people‑powered engine that will drive our mission forward.

This isn’t just a role. It’s your chance to shape the culture, community and heart of a charity from day one.

Why This Role Matters

Our volunteers will be the lifeblood of our organisation — the mentors, coaches, facilitators and supporters who help Londoners rebuild confidence, develop skills and unlock new opportunities.

To make this possible, we need someone who can:

• Build our volunteering programme from the ground up

• Recruit, onboard and support an incredible community of volunteers

• Create a culture where people feel valued, inspired and connected

• Put in place the HR foundations that prepare us to become a future employer

Your leadership will ensure that the people who give their time to us feel supported, appreciated and empowered — because when volunteers thrive, our participants thrive.

What You’ll Do

As our Volunteer HR & Volunteering Manager, you will lead on everything that makes our people experience exceptional.

You will:

• Design and launch our volunteering programme

• Recruit, onboard and retain volunteers across all areas of the charity

• Build a positive, inclusive and values‑driven volunteer culture

• Develop volunteer policies, handbooks, training and support frameworks

• Create recognition and wellbeing initiatives that keep volunteers engaged

• Lead on HR foundations — policies, processes and compliance — to prepare us for future paid staff

• Support the Founder in shaping organisational culture and people strategy

• Ensure our people practices reflect our mission, values and commitment to equality

This is a rare opportunity to build a people‑first charity from the ground up — and to shape the experience of everyone who joins us.

What You’ll Gain

This role offers purpose, leadership and professional growth in equal measure.

You’ll gain:

• Senior‑level HR and volunteer management experience

• The chance to design and lead a volunteering programme from scratch

• Experience in organisational culture, people strategy and HR compliance

• A close working relationship with the Founder and Executive Director

• A leadership role that strengthens your CV and future career

• The fulfilment of knowing your work directly impacts lives across London

This is the kind of experience that builds careers — and strengthens communities.

Who You Are

You’re someone who:

• Loves working with people and building positive cultures

• Is organised, proactive and passionate about creating great experiences

• Has HR, volunteering or people‑management experience (or strong potential)

• Enjoys designing systems, processes and frameworks

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to be an HR expert in every area — just committed, thoughtful and ready to lead with heart.

Your Impact

Your leadership will help create:

• A thriving volunteer community that feels valued and supported

• A strong organisational culture rooted in dignity, empowerment and inclusion

• HR foundations that prepare us to employ staff in the future

• A people‑first environment where volunteers and participants can flourish

• A charity capable of delivering life‑changing programmes for years to come

Your work becomes the backbone of a movement that helps Londoners unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re passionate about people, culture and community — and excited by the idea of helping launch a transformative organisation — we’d love to hear from you.

• Lead our people.
• Shape our culture.
• Build a volunteer community that changes lives.

Join us as our Volunteer HR & Volunteering Manager — and help London unlock its potential.

Volunteer Charity Management Team Member

Lead the launch of a new London charity. Shape its strategy. Build its impact. Change lives.

London is full of potential — but too many adults from socio‑economically disadvantaged backgrounds never get the chance to realise theirs. Barriers like low confidence, limited networks, lack of guidance and systemic inequality keep talented people locked out of opportunity.

Unlock YOUR Potential is here to break those barriers.

We are building a new charity dedicated to careers coaching, employability skills, personal development, wellness, life coaching, mentoring and more — all designed to help adults transform their futures.

And now, at this defining moment, we’re searching for passionate, committed volunteers to join our Charity Management Team and help our Founder build this organisation from the ground up.

This isn’t just volunteering. It’s your chance to shape the direction, culture and impact of a charity from day one.

Why This Role Matters

We are at the very beginning of our journey — and the decisions we make now will define the charity for years to come.

As a member of our Volunteer Charity Management Team, you will help:

• Build the foundations of a new London‑based employability charity

• Shape strategy, operations, programmes and culture

• Support the Founder in key decisions and organisational development

• Create life‑changing opportunities for adults who have been overlooked for too long

Your leadership will directly influence how we operate, who we reach and the impact we make across London.

What You’ll Do

Depending on your skills, interests and experience, you may contribute to areas such as:

• Strategy & Planning — helping shape our vision, goals and long‑term direction

• Operations & Governance — supporting the development of processes, systems and structures

• Programme Development — helping design coaching, employability and personal development programmes

• Volunteer Management — supporting recruitment, onboarding and community‑building

• Partnerships & Outreach — helping build relationships with employers, community groups and supporters

• Marketing & Communications — shaping our message, brand and public presence

• Fundraising & Development — contributing ideas and support for future sustainability

You don’t need experience in all areas — just the willingness to contribute, collaborate and help build something meaningful.

What You’ll Gain

This is a rare opportunity to gain real leadership experience in the charity sector.

You’ll gain:

• Hands‑on experience in charity management and organisational development

• The chance to shape a new charity’s strategy, culture and impact

• Experience working closely with the Founder

• A leadership role that strengthens your CV and future career

• The fulfilment of knowing your work directly changes lives

This is the kind of experience that builds confidence, skills and future opportunities — while helping others do the same.

Who You Are

You’re someone who:

• Is passionate about social impact, equality and opportunity

• Enjoys collaborating, problem‑solving and building new ideas

• Is proactive, organised and excited by the challenge of starting something new

• Has experience or interest in management, operations, HR, coaching, employability, community work, marketing, fundraising or similar areas

• Can give a few hours a week to help shape a charity with huge potential

• Believes deeply in empowerment, dignity and inclusion

You don’t need to be an expert — just committed, thoughtful and ready to help build something transformative.

Your Impact

Your contribution will help create:

• A strong, values‑driven charity with solid foundations

• Programmes that help adults gain confidence, skills and direction

• A supportive volunteer community

• A culture rooted in empowerment, inclusion and personal growth

• A long‑lasting organisation capable of delivering life‑changing support

Your work becomes part of the backbone of a movement helping Londoners unlock their potential.

Ready to help build a charity that transforms lives?

If you’re passionate about people, purpose and community — and excited by the idea of helping launch a new organisation — we’d love to hear from you.

Lead with purpose. Shape our future. Help build a charity that changes lives.

Join us as a Volunteer Charity Management Team Member — and help London unlock its potential.

Volunteer Operations Director

Stand beside our Founder. Shape a movement. Transform futures across London.

London is a city bursting with talent — yet thousands of adults are still locked out of opportunity simply because of the postcode they were born in or the barriers they’ve had to face.

Unlock YOUR Potential is here to rewrite that story.

We’re building a new charity with one mission: to give adults from socio‑economically disadvantaged backgrounds the skills, tools, confidence and opportunities they need to thrive in the workforce — and in life.

And at this defining moment, we’re searching for a visionary Volunteer Operations Director to help turn this mission into a powerful, long‑lasting force for change.

This isn’t just a role. It’s a chance to build something that will change lives for generations.

Why This Role Matters

We are a brand‑new London charity dedicated to empowering adults through:

• Career coaching

• Employability and workplace skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real, sustainable opportunities

But to deliver these life‑changing programmes, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and help build the systems, culture and foundations of a charity designed to create long‑term social mobility.

Your leadership will be the engine that turns vision into impact.

What You’ll Do

As our Volunteer Operations Director, you will be the operational heartbeat of the organisation.

You will:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes and frameworks rooted in our values

• Coordinate teams, volunteers and projects for seamless delivery

• Prepare the charity for launch, growth and long‑term sustainability

• Bring clarity, structure and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — shaping not just what we do, but who we become.

What You’ll Gain

This role offers purpose, leadership and personal growth in equal measure.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working partnership with the Founder and Executive Director

• Influence over the direction, culture and identity of a new charity

• Experience in governance, compliance and organisational development

• A powerful leadership role that elevates your CV and career trajectory

• The deep fulfilment of knowing your work directly transforms lives

This is the kind of experience that defines careers — and strengthens communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation and strategic thinking

• Enjoys building systems, solving problems and creating order

• Has leadership experience or strong leadership potential

• Wants to be part of something meaningful from day one

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to know everything. You just need commitment, initiative and a heart for impact.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures — and unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Operations Director — and help London unlock its potential.

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:

• Developing skills and confidence
• Teach prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects
• Teaching prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects

It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. . 

Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity. 

Please take some time to read the role description to find out more details about the role and what we offer to our volunteers.

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.

These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.

WIILMA exists to reduce loneliness and isolation and increase community cohesion, through community education projects centred around world music, arts, history, heritage and culture.

We are offering an exciting opportunity for an experienced, reliable Volunteer Executive Assistant PA who can develop a CEO's office function that can support the important work of WIILMA. Providing admin, CRM support and high-level support to its Founder/CEO and working across different teams and senior members of the organisation.

This crucial role focuses on setting up, maintaining, and shaping up the role and function, organising essential organisational records and systems, ensuring the long-term sustainability of WIILMA’s mission.

You will have the opportunity to bring your own ideas to a creative community environment.

Key Requirements

• Experience: Candidates should have a background in executive support, senior administration, or project management, a bonus if you have some experience within the not-for-profit sector or public sector.

• Professionalism: High standards of integrity, reliability, and openness are required.

• Communication: Exceptional written and verbal skills are essential for representing a high-profile community organization.

• Passion: Candidates must be mission-driven, with a strong interest in the arts, diversity, and social cohesion.

• Capacity: Volunteers must have the time availability and capacity to actively contribute. 

This is an opportunity to directly support the leadership of a mission-driven organization, during a very exciting time as we grow our presence and reach, helping to build the organizational infrastructure needed for long-term success.

Key Responsibilities:

Executive Support: Manage the CEO’s  schedule and mailbox, ensuring communications are handled with total confidentiality and professional flair.

Stakeholder Liaison: Act as a primary point of contact for external partners, including local councils, cultural institutions, grant makers, and businesses, directly working with CRM/Community engagement colleagues to keep track of our relationships.

Strategic Documentation: Represent WIILMA at high-level meetings, documenting minutes and tracking actionable outcomes to ensure organisational momentum.

Logistics & Events: Help coordinate volunteer and equipment logistics for our vibrant community events and workshops.

Leadership & Management: Based on your level of experience as an executive assistant, you may have the opportunity to help recruit, train, and mentor other executive assistants within the CEO’s office.

Operational Excellence

We are looking for passionate people to join our team! We are committed to building a diverse and inclusive environment and as an equal opportunity organisation strongly encourage people from all backgrounds, communities, identities, and experiences to apply.

Note: Because we are a 100% volunteer-run organization, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK