Policy and programme manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Taunton Brewhouse Board as Finance Trustee, develop skills in charity finance and support us in bringing entertainment and culture to our community.
Having grown substantially over the past 12 years, we are moving into a new era of development. This includes and celebrates the 50th anniversary of the founding of the theatre which takes place in 2027.
Our current Trustee for Finance retires shortly, and we seek a new Finance/Director to take forward this key area.
As Trustee responsible for Finance, you will have specific responsibilities for
- providing financial guidance to the Board on matters put before it
- chairing quarterly meeting of the F&GP Committee
- oversight of financial management through monthly meetings with senior finance team
- liasing with professional advisers as necessary
You will share with other trustees the regular responsibilities for all:
- agree strategy and goals for the charity and Taunton Brewhouse
- appoint and set salarie for senior management
- give oversight and support to management
- ensure due diligence in regulatory matters including safe-guarding
- pay attention to financial management
- ensure a robust approach to the management of risk.
Apart from time commitments indicated for Finance, the Board meets quarterly on Monday evenings with other meetings as necessary (sometimes on line). There is an annual 'away-day' for trustees and the AGM which takes place in November.
We believe creative and performing arts should be experienced by and accessible to all and our mission is to make this a reality for our community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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The Co-operative College is undertaking a radical change in approach, transitioning into a charity that will leave society a lasting learning legacy, run a grants programme to advance co-operative education and work closely with partners to deliver our vision for a more co-operative world.
As we embark on this journey, we are looking for dedicated and enthusiastic individuals to join our Board and Committees to help shape our future.
We are recruiting for two Trustees (one of whom we hope will serve as Vice Chair) and up to two independent members for our Audit and Risk Committee.
While our standard Trustee Job Description applies to all roles, we are looking for specific expertise to strengthen our board in the following areas:
1. Vice Chair (Trustee Role) x1
We are looking for an individual with experience in chairing, facilitation, or strategic leadership. As Vice Chair, you will act as a deputy to the Chair, working with them closely to support board effectiveness. This is an ideal role for someone looking to step into a senior governance leadership position.
2. Trustee x1
In addition to the Vice Chair, we are seeking a Trustee who brings professional strength in at least one of the below:
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Finance and accounting
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Charity governance
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Grants and investment management
3. Independent Audit and Risk Committee Members x2
These are non-Trustee roles - we are looking specifically for independently minded finance professionals who will bring constructive challenge and fresh perspectives. We are looking for applicants with experience in at least one of the below:
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Finance and accounting (qualified or part-qualified, highly desirable)
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Grants management
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Investment management
As an educational charity, we believe in the power of learning. New appointees will be signposted to relevant training and will take part in our induction programme, so that they feel confident in contributing their unique skills and experiences. They will also have the opportunity of being appointed a buddy, who can support them as they begin their time with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date:
We are reviewing applications on a rolling basis and applications will be reviewed as they are received.
The Role:
We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.
Our Organisation:
Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.
Treasurer Role:
The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
- Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff about financial matters, as appropriate.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Overseeing financial controls and adherence to systems.
- Drawing any major financial concerns to the attention of the trustee and the management team.
- Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity.
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
- Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
- Leading on the appointment of and liaison with external auditors.
- Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other Trustees in understanding the charity’s financial position and decision making.
- Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
The Person We’re Looking For:
- A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
- Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
- A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
- Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
- Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.
In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.
Responsibilities of All Trustees:
- Demonstrating a commitment to G&C’s objectives
- Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
- Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
- Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
- Helping to identify risks and ensuring appropriate controls are in place
- Helping the Board to make sound decisions by making available their own personal knowledge and experience
- Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
- Sharing relevant skills and expertise with the Senior Leadership Team members
- Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
- Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery
Trustee Person Specification:
In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:
- A commitment to the objectives and activities of G&C
- A willingness to devote time and effort to G&C beyond attending board meetings
- Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
- Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
- Have good independent judgement
- Be willing to effectively act as part of a team
- Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
- A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board
To Apply:
To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.
Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.
We are currently looking for a trustee with experience in immigration, integration or social impact research, ideally with an academic background. They will help guide Migrateful’s approach to measuring and strengthening impact. This includes ensuring evidence is used to inform learning, organisational growth, fundraising and policy influence, and contributing to the Impact Development Working Group.
Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange.
For more information please see our trustee recruitment pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Taunton Brewhouse is looking for trustees from all backgrounds. Key is sharing our vision for a bold, brilliant cultural venue in Taunton, adding to our existing skills and expedrience and prepared to to play an active role in meeting the challenges ahead.
If you have experience in general management and/or in HR, marketing or fundraising do get in touch. We also seek a lead trustee on finance - please see separate announcement.
As a trustee, you'll share responsibility for:
- agreeing strategy and goals for Taunton Brewhouse
- appointing and setting salaries for senior management
- giving oversight and support to management
- paying attention to financial management
- ensuring due diligence in all regulatory matters including safe-guarding
- ensuring a robust approach to management of risk.
You'll attend Board meeting although much work is carried out in projects or committees. You'll be an ambassador for Taunton Brewhouse and support our wider endeavours through attending press and community events.
There are 5 formal meetings pa held in evenings at Taunton Brewhouse. Other meetings are generally in the day and are organised around the diaries of those involved. We also aim for an annual 'away-day' to enable trustees time to reflect, plan and develop the organisation and themselves.
Please note that exceptional expenses are paid by prior agreement.
We aim to be in touch quickly both those who make a full application and those who prefer an informal initial discussion.
We believe creative and performing arts should be experienced by and accessible to all and our mission is to make this a reality for our community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Politics Project is looking to expand its board and bring in new perspectives, skills and experience to support the next phase of our work.
We are at an exciting point in our development. We have funding secured for the next 2–3 years, a growing staff team, and a strong national profile. This period of growth coincides with a pivotal moment for democratic education in the UK. As Votes at 16 is introduced, The Politics Project is playing a leading role in supporting schools, youth organisations, civil society and policymakers to ensure young people are equipped to participate meaningfully in democracy. We are seeking new Non-Executive Directors to help guide our strategic direction, strengthen our governance, and support our long-term impact.
About The Politics Project
Established in 2015, The Politics Project is a Community Interest Company (CN: 09413132) that supports young people across the UK to use their voice by providing them with outstanding democratic education.
We are a non-partisan organisation working with young people, teachers, youth practitioners and elected representatives to help young people learn about, experience and engage in democracy and politics in meaningful ways.
We currently employ 11 full-time members of staff and work in partnership with schools, youth organisations, civil society organisations, and democratic institutions across the UK.
Our work aims to:
- Support young people to meaningfully engage in politics by building their confidence, knowledge and skills.
- Train and support teachers, youth practitioners and professionals working with young people to deliver high-quality democratic education.
- Support politicians and decision makers to engage constructively with young people to co-create policy.
Youth voice is embedded in this work through our Youth Steering Group, which brings together young people from across the UK to shape and inform The Politics Project’s programmes and priorities.
Non-Executive Directors sit on The Politics Project Board and share collective responsibility for the governance, strategy and long-term sustainability of the organisation.
Key responsibilities include:
- Ensuring The Politics Project meets its legal and regulatory responsibilities and delivers its aims.
- Working with the Director to develop and realise the organisation’s vision, values and strategic direction.
- Supporting financial planning and oversight.
- Contributing to organisational policies and good governance.
- Providing strategic challenge, insight and support to the senior leadership team.
- Attending 3–4 Board meetings per year (with additional meetings if required). Meetings are primarily remote, with occasional in-person meetings.
- Acting as an ambassador for The Politics Project and advocating for its work.
Non-Executive Directors are registered as directors with Companies House and are appointed for a three-year term, renewable up to two times.
The role is unpaid, but reasonable expenses agreed in advance will be reimbursed. Time commitment is approximately one day per month.
In line with our safeguarding responsibilities, all Non-Executive Directors are required to undertake an enhanced DBS check.
Who are we looking for?
We are particularly interested in applicants with experience or expertise in one or more of the following areas:
- Democratic education or civic engagement (including academic expertise).
- Education (secondary, further or informal education).
- Network development and leadership.
- Youth sector practice or leadership.
- Business, charity or non-profit development.
- Communications, media or public engagement.
- Digital, data or technology strategy.
- Finance, financial strategy, budgets and governance.
- Fundraising and grant-making.
- Legal and governance expertise.
- Evaluation, research and impact measurement.
We are especially keen to hear from applicants from underrepresented groups and from those whose perspectives are currently less represented in the democracy and education sectors.
You do not need to have previous board experience to apply.
How to apply
To apply please submit a CV and a covering letter via Charity Jobs. The covering letter should be no longer than one side of A4 / a maximum of 500 words. Please apply through Charity Jobs.
In the letter can you explain why you are interested in becoming a Non-Executive Director of The Politics Project and describe how your experience and skills would contribute to our work.
We will conduct interviews as we receive suitable applications.
The client requests no contact from agencies or media sales.
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?
ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life.
We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance.
This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.
The client requests no contact from agencies or media sales.
FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.
Volunteering with FareShare Merseyside
Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region. As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.
Why we need you:
This role is vital to the work of FareShare, ensuring that food is safely delivered to our Community Food Members or collected from our food suppliers. A standard driving licence is all you need to deliver our food once or twice a week to children’s clubs, homeless hostels and refuges in your area.
What will I be doing?
- Safely driving vans to deliver and collect food
- Representing FareShare in a courteous and professional manner at all times
- Completing all relevant paperwork
- Planning routes, sorting food, picking orders, loading and unloading.
- Carrying out routine checks on the vans, taking responsibility for the vans throughout the day and reporting accidents or damage to the van or other vehicles
- Assist in the maintenance of the vans including cleaning
What we need you to be:
- Minimum of 18 years old and hold a full, clean driving licence
- Confident to drive a medium-sized van (experience is preferable)
- Good at map reading and/or able to use a Sat Nav system
- Positive, friendly and personable, able to interact well with different people
- Enthusiastic about tackling food waste and/or food poverty
- Able to perform physical tasks including lifting and loading
- Good with numbers, identifying different foods, writing clearly
- Able to work effectively and use your initiative in a fast-paced environment
- Able to work well in a team and on your own
- Able to follow FareShare’s policies & procedures
- Flexible – there may be times when we ask you to help on other projects/tasks
What will I get out of it?
- An active and sociable role
- Development of skills such as route planning, organising and communication skills
- Support and supervision from the Regional Volunteer Manager
- An induction and training for the role
- Reasonable travel expenses and a free lunch
- A fun and friendly place to work
- The opportunity to take on new challenges
- A work reference for those who have satisfactorily committed to at least 3 months
- The opportunity to support a great cause and give something back to your community
The client requests no contact from agencies or media sales.
We are seeking a chair in waiting to join our board. If you have management or professional experience in the third, public or private sector, want to make a difference to people at risk of hunger or destitution, and share our values, we might have a role for you.
What will you be doing?
We are seeking someone with experience working at a senior level within the voluntary, public or private sectors and experience of being on a board of trustees i to succeed the current chair who is retiring from the role in 2026.
Our intention is that the person recruited spends some time shadowing the work of the chair and familiarising themselves with every aspect of the organisation before taking over the reins before the end of the calendar year.
What are we looking for?
Our ideal candidate would demonstrate:
- An understanding of, and commitment to, the work of foodbanks and tackling poverty.
- Senior management experience in the voluntary, public or private sectors, including the development, implementation and review of strategies/business plans.
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Experience of being a trustee within a voluntary or community organisation.
What difference will you make?
By supporting the governance of the food bank, you are part of a team that provides a vital service in your local community, ensuring a dignified experience for people in financial crisis and facing hunger.
Please apply through CharityJobs, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Glasgow SW Foodbank.
You must be 18 or over to apply for this role, and you must not be disqualified from acting as a trustee and declare any conflict of interest whilst carrying out the duties of a trustee.
Applicants must be primarily resident in the UK when applying for this post. This is to enable successful applicants to fulfil the duties of this post and have access to any systems or programs required for the role in line with the charity’s data protection policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A pragmatic and dependable individual who takes a thoughtful, structured approach to their work and is motivated by supporting a charity with purpose. They are analytical, organised, and adaptable, able to balance attention to detail with awareness of the bigger picture, and communicate ideas clearly to help strengthen systems.
Please send us your CV with a Cover Letter detailing why you would want this opportunity.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



Trustees play a vital role in ensuring Glasgow South West Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.
What will you be doing?
We are seeking new trustees to become members of our board. Trustees ensure that the food bank acts in conformity with its purpose and with charity legislation, and that good governance, best practice policies and rigorous financial supervision are in place. They will be required to work collaboratively, with other trustees and with the staff and volunteers of the foodbank, and other external agencies.
What are we looking for?
Our ideal candidates would demonstrate:
- Clear commitment to supporting the delivery of the best possible compassionate and non-judgmental service to some of the most disadvantaged people in Glasgow.
- Some understanding of issues around poverty, even if not in depth, and willingness to extend that.
- Experience at a management, senior or professional level within the third, public or private sectors.
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(Ideally, but not essentially) experience of involvement in non-executive boards in the third, public or private sector.
By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Glasgow South West Foodbank.
Please apply through CharityJobs, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Glasgow SW Foodbank.
You must be 18 or over to apply for this role, and you must not be disqualified from acting as a trustee and declare any conflict of interest whilst carrying out the duties of a trustee.
Applicants must be primarily resident in the UK when applying for this post. This is to enable successful applicants to fulfil the duties of this post and have access to any systems or programs required for the role in line with the charity’s data protection policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
You will be providing face-to-face or remote support through delivering HUK’s therapeutic 1-2-1 support program for people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants.
The role consists of:
· Volunteering at HUK a minimum of one and a half-hours each week in accordance with program completion, preferably two years.
· Maintain a caseload of at least one participant.
· Taking responsibility for ongoing casework as required.
· Complying with HUK's case-management procedures, training program and other relevant policies and procedures.
We are looking for:
· Trainee Counsellors/Psychotherapists currently studying on a BACP, UKCP or BABCP accredited course.
· Trainee Counselling/Clinical/Forensic psychologist currently studying on BPS accredited doctoral courses.
· Qualified Counsellors/Psychotherapists that are accredited or working towards accreditation with the BACP, UKCP or BABCP
· Student or individual membership with the BACP, UKCP, BABCP and or HCPC
· Qualified Clinical/Counselling/Forensic Psychologists with HCPC registration.
· A commitment to volunteering with us for one year.
· A commitment to values and ethos of HUK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.
As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in event coordination, travel liaison, member support, or administrative logistics
- Strong organisational skills with high attention to detail
- Ability to manage multiple tasks, timelines, and communications calmly and reliably
- Clear, professional, and compassionate communication skills (written and verbal)
- Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
- Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
- Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
- Proactive problem-solving skills and sound judgement when escalating concerns
- Reliability and responsiveness during pre-event and live delivery periods
- Alignment with values of care, respect, and participant-centred delivery
Desirable / Can Be Developed
- Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
- Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
- Experience supporting vulnerable groups, community programmes, or residential retreats
- Willingness to contribute to improving systems and processes through reflection and feedback
Qualifications
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Formal qualifications not required; relevant professional, voluntary, or lived experience is valued
Main Responsibilities/ Key Duties
- Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
- Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
- Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
- Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
- Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
- Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
- Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
- Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.
What This Role Offers You:
- Practical leadership experience supporting impactful retreats and in-person programmes.
- Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
- Personal growth through service-led, community-centred work in a values-driven organisation.
- The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.
What This Role Is Not For:
- Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
- Those unwilling to work flexibly around programme timelines or respond to live operational needs.
- People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.
If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.
A Final Word
Logistics are about people, not just plans.
If you know that:
- Trust is built through clear communication, care, and reliability
- Privacy and safeguarding are essential when supporting travel and participation
- Respectful, attentive support helps people feel safe and welcomed
…then you understand the heart of effective retreat support and member travel liaison.
The client requests no contact from agencies or media sales.
Lay Directors of the Governing Board (x2)
£200 - £250 per day, plus expenses
Part-time, hybrid working with occasional travel to London
The British Acupuncture Council is seeking to recruit two Lay Directors to join our Governing Board to replace the directors who stood down in 2025.
The ideal candidates will have previous experience as a non-executive director or trustee of a charity, company or community interest company, an understanding of regulatory compliance requirements and the experience of working with a strategic risk management structure.
The successful applicants will also have a keen interest in acupuncture and a passion for promoting it as a valid healthcare choice.
Person specification and skills:
· Clear, strategic thinker.
· Ability to think creatively.
· Strong diplomacy and listening skills.
· Ability to maintain confidentiality under the GDPR and data protection legislation.
· Ability to demonstrate integrity, objectivity, accountability, and openness.
· Good, independent judgement and willingness to speak their mind and be prepared to make unpopular recommendations to the Governing Board.
Understanding and acceptance of the legal duties, responsibilities and liabilities of being a Director:
· Ability to work effectively in a team and accept collective responsibility for decisions taken.
· Commitment to the BAcC and its objectives.
· Willingness to devote the necessary time and effort to the BAcC, with a focus on your area of expertise.
Additionally, we are seeking individuals with specific skills and expertise in one or both of the following areas:
Business development and fundraising
· Experience in business development and income diversification especially within the health and well being sector.
· Experience of identifying and critically assessing strategic opportunities and threats and developing effective organisational strategies.
· Oversight to drive income generation strategy and apply objective scrutiny to complex funding initiatives within a highly regulated healthcare sector.
Healthcare management
· In-depth experience and understanding of the wider UK health and wellbeing sector.
· Senior level management experience in a complex organisation (ideally NHS).
· Extensive network and connections with stakeholders within the healthcare sector, including policy-makers.
· Experience in membership services and public relations.
Commitment
Four Governing Board meetings per year.
One additional away day and attendance at annual conference.
Ad-hoc interim meetings by agreement.
Committee participation by agreement.
For further information on the role, please see the attached candidate pack.
In order to apply, please submit your CV along with a supporting statement outlining how you meet the person specification by 2 February 2026 via the application link.
Online interviews will take place on 17 February 2026.
The BAcC reserves the right to close applications early depending on volume of applications.





