Research volunteer roles

Cystar

We empower people with PCOS through a personalized digital platform for education, care, and community.

We’re looking for an experienced and results-driven Digital Ad Campaign Manager to help grow the Cystar app through strategic digital advertising.

As an early-stage FemTech startup, we’re looking for someone with at least 2–3 years of hands-on experience managing digital advertising campaigns who can help us reach more people living with PMOS (Previously PCOS). You’ll work closely with the Founder to plan, launch, optimise, and measure advertising campaigns across Meta (Facebook & Instagram), Google Ads, TikTok, and other digital platforms.

This is a fantastic opportunity for someone who enjoys creating high-performing campaigns, analysing results, and helping a mission-driven startup scale its impact.

🚀 What You’ll Do

📢 Digital Advertising

• Plan, create, and manage advertising campaigns to promote the Cystar app across Meta, Google Ads, TikTok, and other digital platforms
• Develop app install, awareness, lead generation, and conversion campaigns
• Research and define audience targeting strategies to maximise campaign performance
• Monitor campaign budgets and recommend how advertising spend should be allocated across platforms

🎯 Campaign Optimisation

• Monitor and optimise campaigns to improve performance and reduce acquisition costs
• Conduct A/B testing on creatives, audiences, messaging, and landing pages
• Identify opportunities to improve campaign efficiency and maximise return on investment
• Recommend new advertising strategies based on campaign insights and industry trends

🎨 Creative Collaboration

• Work closely with the Social Media Content Creator and Social Media Graphic Designer to develop engaging advertising creatives
• Help write compelling ad copy and calls to action
• Ensure advertising assets align with campaign objectives and the Cystar brand

📊 Analytics & Reporting

• Track and report on key campaign metrics, including:
  • App downloads
  • Click-through rate (CTR)
  • Cost per click (CPC)
  • Cost per install (CPI)
  • Cost per acquisition (CPA)
  • Conversion rate
  • Return on Ad Spend (ROAS), where applicable
• Produce regular reports with recommendations to improve future campaigns
• Work with the Product Analytics & Growth Assistant to understand the quality and retention of acquired users

🤝 Collaboration

• Work closely with the Founder to plan and execute advertising campaigns aligned with Cystar’s growth goals
• Collaborate with the Growth Funnel & Automation Assistant to optimise the customer journey after users click an advert
• Support app launches, awareness campaigns, and product initiatives through digital advertising

🌿 We’re Looking For Someone Who:

• Has 2–3 years of experience in digital marketing, digital advertising, app marketing, or performance marketing
• Has hands-on experience creating and managing advertising campaigns across Meta Ads Manager, Google Ads, and/or TikTok Ads
• Understands audience targeting, campaign optimisation, and A/B testing
• Is confident analysing campaign performance and making data-driven recommendations
• Has experience tracking metrics such as CTR, CPC, CPA, CPI, conversion rates, and ROAS
• Is organised, proactive, and comfortable managing multiple campaigns simultaneously
• Has excellent communication and collaboration skills
• Has an interest in digital health, startups, or women’s health

⏱️ Time Commitment

Flexible (around 5–8 hours per week). We’ll work around your availability.

✨ Why Volunteer With Us?

• Gain hands-on experience leading digital advertising campaigns for an early-stage health-tech startup
• Build your portfolio with real campaigns across Meta, Google, and TikTok
• Work directly with the Founder on user acquisition and growth strategy
• Develop practical skills in campaign optimisation, analytics, and growth marketing
• Help more people living with PCOS discover and benefit from Cystar

💛 If you’re passionate about digital advertising and want to use your skills to help grow a purpose-driven health-tech startup, we’d love to hear from you. Join us in helping more people discover Cystar and access better support for managing PCOS.

Minimum Hours per Week:

7-9 hours per week

Duration:

1-2 months

What we do

Respair Therapy C.I.C. began in 2023 with a simple belief: dance belongs to everybody, and every body. Like many of the people we work with, Respair does not fit neatly into one box. Our work exists on a spectrum, from the gloriously frivolous to the deeply serious.

At one end, we hire out silent disco equipment so that people can turn their living room, kitchen or garden into a dancefloor. We create joyful events where people can put on a pair of headphones, choose their music and dance together without worrying about what they look like. Income from silent disco hire goes back into Respair, so a party in someone’s garden can help another person access psychological support.

At the other end is Dance Movement Psychotherapy, or DMP. This is not a dance class or an informal wellbeing activity. It is a recognised form of psychotherapy in which movement, the body and the relationship between client and therapist are central to the clinical work.

In the UK, Dance Movement Psychotherapists complete postgraduate training at Master’s degree level, including clinical placements, personal therapy, supervised practice and academic research. Qualified practitioners register with the Association for Dance Movement Psychotherapy UK and work to professional and ethical standards. DMP is used within NHS services, as well as in schools, mental health services, social care, charities and private practice. It is serious clinical work that can support people experiencing trauma, abuse, anxiety, depression, loss, relationship difficulties and other forms of psychological distress.

Between these two ends are projects such as Babe Club, our silent disco for parents, carers and babies; therapeutic movement in schools; and work with neurodivergent people, adults with learning disabilities and people living with dementia.

Our work is inclusive, trauma informed and anti oppressive. Whether we are helping somebody throw a brilliant party or supporting a person through specialist psychotherapy, we are creating more opportunities for people of different ages, backgrounds and abilities to experience movement, connection and psychological support.

How do we what we do

Respair is run by a Founding Director and team of Supporting Directors who volunteer their time. The Founding Director is also the Lead Psychotherapist and Facilitator. We meet quarterly to discuss the finance, legal and compliance aspects of the work. We have an accountant and a book keeper and we use Quickbooks to keep everything in one place. We apply for funding from local and national funding bodies. We have been successful in securing over £24,000 in restricted funds, and we have plans to apply for more. 

What we need

Respair is a creative and responsive organisation, so new ideas and opportunities can appear quickly. We need a Finance Director who can help us pause, understand the numbers and decide what is realistic.

The right person will be financially experienced, practical and approachable. They will look beyond whether the figures add up to help us understand what they mean, ask difficult questions and give clear advice.

Essential skills and qualities

The successful candidate will:

• Have substantial experience using QuickBooks.
• Have experience working with a charity, Community Interest Company, social enterprise or other small mission driven organisation.
• Understand restricted grants, funder budgets and financial reporting.
• Be able to prepare and interpret annual budgets, project budgets, cash flow forecasts and management accounts.
• Compare actual income and expenditure against agreed budgets, identify significant differences and recommend action.
• Assess the financial impact of new projects, contracts, staffing decisions and significant purchases.
• Develop proportionate financial policies and controls, including reserves policies and spending limits.
• Read annual accounts and ask sensible questions before they are approved.
• Explain financial information clearly to people without a finance background.
• Give honest, independent advice and offer thoughtful challenge, including when the Managing Director or Board may have hoped for a different answer.
• Be trustworthy, reliable and able to handle sensitive information confidentially.
• Support Respair’s commitment to inclusion, fairness and accessible mental health support.

The Finance Director will work closely with Debbie, our Founding Director, so a warm, straightforward and respectful working relationship will be important.

Desirable skills and qualities

It would be helpful if the candidate also has:

• A recognised finance qualification, such as ACA, ACCA, CIMA or AAT.
• Previous experience as a finance director, treasurer or board member.
• Knowledge of payroll, PAYE, pensions, Corporation Tax and Companies House reporting.
• Experience working constructively with bookkeepers and external accountants.
• An interest in mental health, therapy, community work or the creative arts.

We do not expect one person to know every answer. We do expect them to recognise the limits of their knowledge, ask questions and seek specialist advice when needed. A sense of humour and an understanding of the slightly unpredictable nature of a small, growing organisation would also be very welcome.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About You

Are you a member of the Methodist Church in Britain seeking to use your skills, expertise and gifts in a new way? Could you make a significant contribution to an important committee in the Methodist Church?

We are seeking new lay members of the Ministries Committee for 2026-27, initially for a term of three years, renewable for a further 3 years if appropriate.

The Role

The Ministries Committee reports to the Connexional Council, the trustee body of the Methodist Church in Great Britain. The Committee is charged with responsibility to keep in constant review the life of the Methodist Church as it relates to Ministries, ordained and lay, to reflect strategically and review ministries related work that will enable the ministry and mission of the Church to be more effective, and to review the formational and support needs of those who exercise lay and ordained ministry on behalf of the Church. 

Working collaboratively with other committee members and with the Mission Committee and Resourcing Committee, you will be experienced in chairing committees and bring a range of circuit experiences and other experiences of the Methodist Church to the work of the Ministries Committee.

In order to ensure a diverse mix of lay and ordained members of the committee, applications are particularly invited from lay members of the Methodist Church in Britain including Local Preachers, Worship Leaders and Local Lay Pastors. You are encouraged to apply if you feel that overall your skills and experience meet the person specification requirements. You will have some experience of serving on a church body and some experience or interest in cross-cultural ministry, stationing, candidating or training.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities and those still developing their careers. We are committed to fairness, and all applications will be assessed on merit.

If you would like to speak to someone about this role then please e-mail; HR Team.

Key Dates

Closing Date: 18 September 2026

Interview Date: 28 September 2026 to be held in person at Methodist Church House in London

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the choice for you!

We are looking for x 5 Volunteer Peer Mentors

Salary: Unpaid

Location: Hammersmith/Finsbury Park/Stratford (you could work across more than one location, or just focus on one of our centres depending on what is best for you)

Hours: 2-3 Hours per week (Monday to Friday, 10 a.m. to 5 p.m.)

Duration: In order to get the best out of the experience we ask our volunteers to commit to at least 6 months

Contract: Voluntary

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Maia Service works with young women and girls living in Westminster, Hackney, Camden, Islington, Tower Hamlets, Hammersmith & Fulham, Brent or Newham. We enable young women and girls to escape harm and to thrive in their lives and aspirations. We support young women and girls to build confidence, self-esteem and resilience, manage their health and wellbeing, and access and engage with other support services. The support we provide is delivered through a range of activities, including 1-2-1 advocacy and a programme of group-work and workshops delivered by specially trained members of staff.

About You:

• 18+ (no upper age limit)

• Lived experience of domestic abuse and/or other related challenges including:

  • poor mental health or drug and alcohol use

  • financial difficulties or housing issues/homelessness or exclusion from education or experience of the care system

Able to commit to the following:

• In-person & online Volunteer Mentor induction training

• 2–3 hours of mentoring per week

• 1-2 hours of Volunteer Mentor meetings, supervision and training per month

Advance recognises that women and girls’ journeys to recovery after experiencing trauma are not always linear. Volunteer Mentors must be in a place in their own lives where they are not currently facing risk of harm or have ongoing support needs in relation to experience of violence and abuse, current or alcohol use and/or contact with the criminal justice system, see our Person Specification (within the job description) to understand if you are the best person for this role.

How to apply:

Please submit your up-to-date CV with a cover letter. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 13th September 2026 @23:59

Interviews are taking place w/c 21st September 2026
 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An initial in-person & online induction training covering key topics, including the dynamics of domestic abuse, safeguarding, trauma-informed approaches to working with women and girls, active listening, boundary setting and maintaining relationships

• Ongoing training updates and ‘refresher’ sessions throughout the time in role

• Invitations to Advance Away Days, events and team meetings where appropriate

• Team awards and acknowledgement days

• Access to individual and group supervision

• Opportunities to shape the development and expansion of Advance’s programme of support for young women and girls, including through feedback, evaluation and participation in research and focus groups

• Opportunities for progression at Advance and within the Volunteer Mentor programme

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

ABOUT THE ROLE

This is an important time for Asylum Aid as we continue to strengthen our impact and support survivors, asylum seekers and refugees. Our work is more crucial than ever as we advocate for people seeking protection within an increasingly challenging and evolving global landscape.

We are looking to recruit a Trustee to provide strategic leadership and oversight of the charity’s financial affairs and fundraising activities. This is a key role within the Board of Trustees, helping to ensure that Asylum Aid remains financially sustainable, well governed and equipped to deliver its charitable objectives.

Working closely with the Executive Director, Director of Finance and Governance, Group Director of Fundraising and the wider Board, the Trustee will provide expert advice and support on financial strategy, budgeting, risk and reserves management, audit and financial governance.

Full details are available in the Recruitment Pack.

HOW TO APPLY

If you would like to apply for the role of Trustee, please submit your CV and a short statement.

Your statement should then address the following three questions:
1.What is the main thing that interests you about applying for the role of Trustee at Asylum Aid?
2.What is the particular skill (or skills) you have that you feel would be beneficial to this role? Please relate your answers to (1) and (2) to the information in this pack about Asylum Aid and the skills we are looking for.
3.Do you have any previous experience of working with a charity board in particular or supporting a charity in general? If you do, please let us know what this was.

The questions can be responded to in one of four different ways:
1.Written A4 (No more than 2 sides of A4)
2.PowerPoint (No more than 3 slides)
3.Audio recording (No more than 5 mins)
4.Video Recording (No more than 5 mins)

If you would like to submit your application using these methods, please email us.. 

Otherwise, please submit your application via the website along with your CV and statement by 10am on Monday 14th September. 

If you would like to get more information about the role - or talk to the Chair of Trustees at 
Asylum Aid, Elizabeth Mottershaw - before you express an interest in our trustee position
please contact Hannah Padfield, Director of People (details on the website).

TIMELINE

Closing date: 10am on Monday 14th September 
Preliminary interviews (online): Monday 21st September 
Final panel interviews (in person): Friday 9th October

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at their website.

Victory Afghanistan has grown enormously over the past year. We now support more than 1,800 Afghan girls and women through education, mentorship, higher education, internships and employment opportunities.

We are doing really well in developing these opportunities, but we have reached a bottleneck: we need funding to make more of them possible.

We are therefore looking for volunteers in the UK with any fundraising experience who might be willing to give us some of their time.

Because Victory Afghanistan is a US-registered 501(c)(3), we are not currently looking for people to write UK grant applications. Instead, we particularly need help with:

•  Approaching companies and their Corporate Social Responsibility (CSR) teams
• Developing corporate partnerships and sponsorship
•  Identifying and approaching potential donors
• Making connections with high-net-worth individuals and philanthropists
•  Helping us build relationships with people and organisations that may be able to support our work
•  Supporting fundraising activities and events in the UK

We realise this is a big ask. We are completely volunteer-led and currently unfunded, but we have built something substantial and are now at the stage where funding could make an enormous practical difference.

We need money for laptops and internet connectivity, English language tests, support for students going to university, our Afghanistan-based team and the programmes that prepare our students for higher education and employment.

If you have fundraising experience and would be interested in helping- even for a few hours a week - we would really love to hear from you.

What does the role involve?

The Dementia Wellbeing Service provides practical and emotional support ​to help older people live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

You will work one-to-one with people in their own home and in the community, providing invaluable practical and emotional support and engaging the person in activities and opportunities that interest them through their wellbeing plan.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll be part of something that is rewarding and enjoyable. 

What is expected of me?

• Volunteers are asked to make regular weekly visits of about to two to three hours on a week day (Monday – Friday), between 9-5pm.
• Interested applicants must complete training in dementia in addition to the other training and induction linked to all our roles. 

At WWT, we believe that the best way for people to understand and connect to wetlands is to experience them first hand, so we bring awe-inspiring nature up close. We create unforgettable experiences for young people through our warm welcome, positive interactions, and fun engaging activities.

We are looking for keen and enthusiastic volunteers to help run our weekly Wednesday term-time toddler group called “The Gosling Gang”! You will be working with other volunteers and staff to ensure families and young children visiting our centre feel part of something amazing.

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

About The Role

Volunteers are integral for the running of Caerlaverock reserve, without their help we wouldn't be able to maintain this vast 1,400-acre wetland of international importance. You will join a small, friendly and motivated team and will benefit from volunteering by gaining experience, meeting like-minded people and making a difference by helping to maintain our important wetland. 

Managing a large wetland nature reserve requires a lot of practical, hands-on, physical tasks. With training and guidance, you will become part of our friendly dedicated reserve team. Your role will help support in all areas of practical reserve management - including maintaining habitats, biological monitoring, increasing species biodiversity, and ensuring the reserve and grounds look their best. 

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

Main Tasks

• Maintenance of visitor facilities including paths, hides, benches
• Assisting with practical reserve management including scrub clearance, pruning, pollarding and fencing
• Ensuring reserve water bodies are maintained and managed appropriately 
• Assisting in wildlife monitoring
• Operating machinery and hand tools safely and correctly to carry out habitat management
• Observing health & safety regulations at all times to ensure the safety, welfare, and enjoyment of everyone on site
• General visitor engagement
• Occasional assisting with management of livestock or visitor centre work

Keytasks include:

· Lead on recruitment activity and selection decisions

· Carry out initial conversations and informal screening

· Coordinate onboarding and inductions

· Allocate tasks 

· Support volunteers day to day

· Build relationships and maintain engagement

· Deliver role-specific training

· Ensure volunteers complete required training

· Address minor issues and provide feedback

· Escalate concerns to HR where needed

· Maintain volunteer records (contact details, availability, hours if needed)

· Act as main point of contact for volunteers

· Conducting 1-1s with volunteers as well as offering informal support

· Raise safeguarding concerns as appropriate using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· Ensure that Mast Cell Action has a steady stream of volunteers enabling the charity to achieve its objective goals

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability whilst working remotely

Experience/skills required:

· Proven experience as a volunteer manager/coordinator or relevant HR experience

· Excellent verbal communication skills, with the ability to engage diverse audiences and adapt your communication style to different formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds

· Reliability and trustworthiness

· Proficiency in CRMs and able to use our bespoke database to maintain accurate volunteer records

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

At WWT, we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. Imagery is a central part of connecting our supporters to the work we do.

We are looking for an Image Library Volunteer to help us manage our thousands of engaging and inspiring images, capturing our events and activities, people, wildlife, and visitor experiences. These images are used in our promotional materials including website, press releases, staff & volunteer booklets, social media, and news articles. 

You will be selecting the most inspiring and engaging images, uploading them to our Image Library, tagging images to facilitate user searches, and regularly reviewing uploaded material. This is an important role in helping to keep our image database updated, on-brand, and easily accessible as a vital resource for staff across WWT.

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.