532 Services manager volunteer roles

 We create sensory activities, challenges and games featuring our bespoke disabled characters and take them to a variety of events and other organisations. And this is where you come in! We need volunteers to do lots of different jobs from big too small. Whether it's preparing activities, setting up, speaking to people or helping pack up, there's plenty to do.

Why?

- Providing a safe space for families who would otherwise find bigger events difficult.

- Promote education and awareness of inclusion around disability.

Who are you?

We are not looking for robots, we want your uniqueness. Generally speaking you will have a;

- Fun loving personality

- Be Patient

- Enthusiastic even when your playing the same game for the 50th time that day.

What do we need from you?

- To have a DBS check (preferably be on the update system)

- Be willing to undertake our training programme

- Sign our volunteer contract (if you disagree with anything in the contract please feel free to discuss it with us.)

What can you expect from us?

- We don't currently ask us our volunteers to be on a rota. Your time is precious and we are thankful for however much you are willing to give to us.

- We have a proactive and positive approach to disability and illness. We will make any and all accommodations you require. If you would like to arrange a confidential conversation please contact us and we shall arrange to speak.

Volunteer International Fundraising & Grants Officer

Universe of Life Organization (ULO) is seeking a motivated and committed volunteer to support our international fundraising and grants development. This is an opportunity to contribute to the development of an organisation with an international vision and to help mobilise resources for programmes supporting vulnerable communities.

About ULO

Universe of Life Organization (ULO) was founded in Cameroon in 2017 with a vision to serve humanity with love, dignity and solidarity. ULO is preparing an important new chapter in its development, including the establishment of ULO UK in London and the strengthening of its international programmes and partnerships.

The role

The volunteer will support ULO in identifying suitable funding opportunities, researching potential funders and developing strong grant applications and funding proposals.

Key responsibilities include:

• Researching trusts, foundations, charities, institutions, companies and other potential funders.

• Identifying relevant grant opportunities, funding calls and partnership opportunities in the UK and internationally.

• Researching funder eligibility criteria, priorities, deadlines and application requirements.

• Maintaining a structured pipeline of potential funders, opportunities, deadlines and applications.

• Supporting the preparation, writing and adaptation of grant applications, concept notes and funding proposals.

• Supporting fundraising strategies and partnership approaches.

• Contributing to donor and funder research, follow-up and record keeping.

• Working collaboratively with ULO leadership and relevant volunteers to ensure proposals are accurate, consistent and evidence-based.

Immediate priority – ULO Cameroon Flagship Project

A key priority will be supporting resource mobilisation for ULO’s Women’s and Children’s Resilience and Empowerment Programme, a 12-month pilot programme designed to support 50 vulnerable women and 60 vulnerable children aged 5–15 in Bafoussam, West Region, Cameroon.

The programme focuses on women’s economic empowerment and livelihoods, children’s education and protection, psychosocial and emotional well-being, community resilience, partnerships and sustainability.

ULO has already developed the core project documentation and funding proposal. The volunteer will help identify appropriate funding opportunities and support ULO in presenting the programme to potential funders and institutional partners.

What we are looking for

We are ideally seeking someone with at least 3 years’ experience in fundraising, grant writing, trusts and foundations, partnerships, nonprofit development or a closely related field. Strong research, written English, organisation and communication skills are important.

Experience with UK or international funders is an advantage. French language skills are welcome but not essential.

This is a voluntary, unpaid position, initially requiring approximately 5–8 hours per week, with flexibility to be discussed according to availability and programme needs. The role is UK-based and can be undertaken remotely, with opportunities for London-based collaboration where appropriate.

What you can contribute

Your contribution can help ULO strengthen its fundraising capacity, develop sustainable funding relationships and mobilise resources needed to turn existing programme plans into practical action for vulnerable women and children.

About Us

Focus Surrey runs a Saturday Club for autistic children aged 3 to 16. We provide a fun, supportive and child-centred environment where children develop communication, social interaction and early learning skills through play, guided by the principles of Applied Behaviour Analysis (ABA). Sessions are led by experienced practitioners, including Board Certified Behaviour Analysts (BCBAs).

We are recruiting volunteers to join our Saturday Club and support autistic children through play-based activities. This is a great work experience opportunity for students and individuals who are interested in developing their understanding of children with disabilities and gaining meaningful experience in psychology, SEN, education, therapy or related fields. The role supports early career development by offering practical experience in a structured and supportive setting where volunteers can build foundational skills confidence and understanding

The Role

As a Volunteer Play Assistant, you will support autistic children during structured and creative play activities, helping them build communication, social interaction and confidence in a positive and inclusive environment. You will work with qualified practitioners, gaining direct experience using evidence-based approaches such as ABA in practice, while receiving ongoing support and guidance throughout the sessions.

Volunteers are allocated a specific child based on their experience and interests, allowing you to build consistency and rapport over time. The role involves active engagement with children, responding to individual needs, and contributing positively to a collaborative and supportive team environment.

What You’ll Gain

· Hands-on experience supporting autistic children in a real-world SEN setting

· Practical exposure to Applied Behaviour Analysis (ABA) in practice

· Experience working alongside qualified practitioners and gaining support and guidance

· Development of transferable skills including communication, teamwork and behaviour support

· Increased confidence working with children with diverse needs

· Enhanced DBS check provided

Commitment and Timing

The club will run for 12 Saturdays between September to December 2026 from 9am to 1pm each day.
The confirmed club dates are:  Training Day 1 - 19th September; Club Day 1 - 26th September; Club Day 2 -3rd October; Club Day 3 - 10th October; Training Day 2 -17th October; Club Day 4 - 24th October; Half Term break (no club) 31st October; Club Day 5 - 7th November; Club Day 6 - 14th November; Club Day 7 - 21st November; Club Day 8 - 28th November; Club Day 9 - 5th December; Club Day 10 - 12th December. 
Please note the two training days on 19th September and 17th October are mandatory for all volunteers to attend.

Location

The club is based at Merton College in Morden. The venue is a five-minute walk from Morden South Station and is also accessible by bus routes 80, 93, and 154.

Portsmouth Cathedral's Fabric Advisory Committee (FAC) is seeking to recruit two new members to join the existing committee which has expertise in architecture, planning, art, design, and conservation.  We are looking for people with extensive experience and sound judgement who can advise within a complex organisation.  Applications are particularly welcome from those with liturgical, architectural, museum or heritage backgrounds.

The FAC is responsible to the Cathedrals Fabric Commission for England (CFCE) for the care, conservation and development of the Cathedral and forms part of the planning application for the Grade 1 listed building and its immediate precinct (The Cathedral Green).

As a member of FAC your role will be vital in the oversight of the overall development, conservation and maintenance of the Cathedral building and precinct.   Appointees will, as appropriate, provide determination on applications and advise the Cathedral Chapter (the governing body of a cathedral) in line with the statutory responsibility of the Committee under the Care of Cathedrals Measure, remaining true to the values of the Cathedral and its role as a living place of worship. 

Term of Office
Members are appointed for up to five years with the option for reappointment.  All members are re-appointed every five years.  The current Quinquennial runs until 2031.

Time Commitment
FAC meets a minimum of three times a year. Meetings are normally held on mornings in October, February and May in person but with an online option. The committee will need to work more regularly when major capital works or repairs are planned. Ad hoc meetings and support through working groups and/or support to the executive team may be required.

Remuneration

Membership of FAC is an unpaid role.  Reasonable travel and out of pocket expenses will be paid in accordance with the Cathedral’s Expenses policy.

Safeguarding

The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). Members of our committees are expected to undertake any safeguarding training provided by the Church of England and Diocese pertinent to their role and the Cathedral records and manages the checks and courses taken to ensure that training is refreshed as required.

We are committed to ensuring our committees are diverse and representative of the community we serve. There is no requirement to be a Christian, but appointees should be able to understand the ethos and structures of the Church of England, and work in sympathy with the Cathedral’s mission.

Interviews will be held on a rolling basis.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 16 February 2027, 10am – 1pm (via Zoom)

• 23 February 2027, 10am – 1pm (via Zoom)

• 2 March 2027, 10am – 1pm (via Zoom)

• 23 March 2027, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

Disclaimer

In some circumstances, volunteer vacancies may close early.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Could you serve coffee once a week? Could you bake us the occasional sweet treat? Are you a big fan of boardgames? Do you like meeting new people? The Living Room Community Hub at St Andrew's Church in Boscombe and is open on Mondays, Tuesdays, and Thursdays 9am-11:30am. It offers a welcoming space where the local community can enjoy hot drinks and cake. Visitors are encouraged to take part in games, puzzles, and social activities that foster connection and community. Regular events include a Monday Games Club and Tea & Toast Tuesdays, creating consistent opportunities for people to meet new friends and feel part of a supportive local network.

Role Description This is a volunteering opportunity to support our local community. The role includes welcoming visitors, serving refreshments, setting up and tidying away games and activities, and helping maintain a warm, inclusive atmosphere. The volunteer supports the smooth running of Monday Games Club and Tea & Toast Tuesdays by preparing the space, engaging participants, and encouraging conversation and participation.

The ideal team member has:

• Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds.
• Experience in customer service or hospitality, including welcoming guests, serving food and drinks, and ensuring a positive visitor experience.
• Organisational and time management skills for setting up activities, maintaining a tidy environment, and supporting the smooth-running of the hub.
• Teamwork and collaboration skills, with a willingness to get stuck in.
• Reliability, punctuality, and a commitment to maintaining a safe, inclusive, and community-focused space.
• Familiarity with safeguarding and basic health and safety.

Ready to make a positive difference to the lives of young people in your community? 

Searching for an impactful volunteering opportunity that works around your schedule? 

Looking to meet like-minded people and work together to support a worthwhile cause? 

At ReachOut we’re offering all that and more through our exciting opportunity to volunteer as a mentor in a local school! 

How it works? 

• Give just two hours of your week to support young people aged 9-14 to build key socio-emotional skills and grow in confidence. 

• Choose a 12-week project at one of our partner schools in your area that fits your schedule. 

• Work with like-minded volunteers with support from ReachOut staff as you get stuck into collective mentoring activities and engaging group games. 

• From creative, to active, to thought-provoking activities on our curriculum, there are so many opportunities to watch your mentees build team-working, problem solving and emotion management skills thanks to your support. 

• If you love it like we think you will, choose to volunteer on as many short programmes as you want! Gain recognition for your hours and through our Mentor of the Term Awards! 

Is this the right opportunity for me? 

• Feel a part of something bigger as you support young people who are constrained by circumstances. 

• Develop your own soft skills that employers look for, including initiative, teamwork, communication and leadership skills. 

• Feel supported by inclusive training ahead of starting and weekly support from your Youth Development Lead on your project, giving you everything you need to excel as a mentor, even if it’s your first time! 

• Don’t be out of pocket! - Simply claim your travel expenses back up to £4/day. We also cover the cost of your enhanced DBS check which is organised for you as part of your onboarding process.

Join Seen Sisters as a Non-executive Director! 

Help us fund joyful, inclusive spaces for solo women with invisible disabilities. After a successful pilot, we have a goal to secure sustainable income generation and multi-year funding as we expand our grassroots mission. 

Could you be the person to support our community?

This is a formal Non-Executive Director position, with registration as a company director of Seen Sisters and the associated legal and governance responsibilities. We’re looking for someone who can bring both strategic expertise and practical involvement, helping us shape sustainable income-generation and fundraising strategy, while also getting involved in opportunities such as developing income ideas, researching funders and writing funding bids. You’ll work collaboratively with the Co-Directors and members, providing strategic oversight and support rather than being expected to manage every aspect of delivery yourself.

This is a voluntary role for now, but we're actively seeking funding and would be happy to explore including your role in future bids.

We are looking for someone with a passion to support our mission, who already has experience of being a director of a company and is aware of the commitment, responsibility and trust required for this role. 

About Seen Sisters

Who we are:

Seen Sisters is for solo women aged 25–55 who live with invisible disabilities. Our community is specifically for those who do not have children or a long-term, stable partner to rely on for emotional, financial, or practical support. These women often appear ‘well’ to others, which means their needs are frequently overlooked by wider society and services. Many face isolation, discrimination, and a lack of tailored support despite experiencing daily barriers that reduce their quality of life.

How we help (our services):

Seen Sisters is a lived experience project that creates joyful, inclusive spaces where solo women with invisible disabilities can reimagine the world on their own terms. We offer peer support, creative workshops, community-led events, and co-designed resources. Our spaces are designed to centre care, accessibility, and empowerment. Through conscious partnerships, collective nourishment, and community voice, we co-create opportunities to be seen, heard, and supported in ways that traditional systems fail to offer.

What will you be doing?

We are looking for a Non-executive Director who holds a speciality within finance and strategy. 

Our goal as a grass-roots organisation is to secure multi-year funding and a strong focus on also developing sustainable income generation streams outside of grant funding, which you would be supporting us to accomplish. 

We have explored sustainable income streams and some ideas to action, however to help this reach its full potential, we need someone with a strategic mind, who can ensure we can generate income in alignment to our mission and values. Alongside providing direct guidance of how to action this. 

We would require you to set up and oversee this focus of work, though we would be able to get volunteers and members of staff to oversee the day to day deliverables. Your focus would be to oversee the important, strategic and legal requirements of this development. 

We work alongside other incredible grass-roots organisations and have support from organisations such as VOSCUR and Black South West Network.

What this volunteer role involves:

* Ideation, strategic planning and development of sustainable income generation activities 

* Overseeing sustainable income generation initiatives and delivery
* Support with researching funding opportunities
* Support with writing funding applications that reflect our mission, values, and deep listening approach
* Prioritising upcoming deadlines with support from the team
* Collaborating with other fundraising partners or members where needed

You might be a good fit if you:
* Are curious, empathetic, and values-aligned
* Can meet us where we’re at and help translate our story into compelling funding language
* Believe in joy, connection, and collective care

* Have experience in developing sustainable income streams for organisations outside of direct grant funding
* Have experience in grant writing, fundraising or storytelling
* Can commit about 2 days a month (ideally Monday or Thursday - flexible)

A few practicals:
* We work remotely and use a shared Drive

* We are a 100% global majority run organisation and we welcome people from all backgrounds to join us
* Allies and those with lived experience are warmly welcomed
* We do regular check-ins on capacity, access and preferences

What are we looking for?

We are looking for someone with demonstrated experience in developing and delivering varied income generation streams for mission-led organisations and writing successful funding or grant applications - whether in community, nonprofit, cultural, or academic settings. 

You’ll be someone who can confidently identify and develop varied income streams outside of the traditional grant funding route and also be well equipped with the skills for crafting funding bids, while being aligned with our mission and values. You should feel confident leading or supporting the end-to-end process.

This is a collaborative role where you’ll help us expand our financial resources in ways that centre the voices and needs of our members. 

Essential experience:

• Experience identifying and pursuing new income opportunities beyond traditional grant funding

• Experience developing diverse income streams, such as trading or social enterprise activity

• Understanding of pricing, costing, and budgeting for income-generating activities

• Bid writing or fundraising writing experience 

• Understanding of how to tailor proposals for different funders and funding streams (trusts, foundations, public sector, etc.)

• Familiarity with the structure, tone and requirements of effective funding applications

• Ability to translate community ideas and visions into fundable language and clear outcomes

• Experience of being a director of a company with a focus of community

• Understanding the responsibility around filing, processes and working with Companies House as a director 

Skills we’re looking for:

• Finance and strategic planning - for long-term organisational sustainability 

• Research skills - able to identify relevant income opportunities and innovative funders that align with our mission

• Strong writing and editing skills - especially persuasive, clear, and values-aligned language

• Confidence using shared online tools (Google Docs, Sheets, email) for remote collaboration

• Time management - able to track deadlines and prioritise tasks across projects

• Good communication - open to feedback and working with a team across access needs

Qualities that matter to us:

• A deep listener - able to hold and reflect the values and priorities of our community

• Collaborative and flexible - willing to meet us where we’re at and grow with us

• Passionate about resourcing joy, care, and connection - not just survival

• Values-led - grounded in feminist, disability justice, or community organising principles

• Reliable and transparent - with regular check-ins on your availability and capacity

• Respects our professional and lived-experience and be willing to work with us in equitable partnership

• Open, honest and reliable 

• Understands the responsibility to our community when taking on a leadership role and prioritising this. 

Our Focus and Impact

Solo women with invisible disabilities are an underserved group whose needs are routinely overlooked. The lack of systemic recognition and support contributes to poorer health, wellbeing, and economic outcomes. By centring their lived experiences, Seen Sisters not only provides vital emotional connection and practical tools, but also challenges societal assumptions around disability, independence, and womanhood. Our work helps participants feel less alone, more empowered, and better equipped to advocate for themselves, while contributing to a more inclusive and liberatory world.

Our Values:

Seeing the experience of solo women with invisible disabilities as unique

Empowering ourselves through co creation

Diversity and inclusion - (intersectionality/decolonial/lgbt plus/flexibility)

Joy and collective nourishment - decolonial, sustainability and reimagining 

Collective liberation - Conscious partnerships with allies

Our Activities:

Seen Sisters supports solo women with invisible disabilities through:

• Socials and Events - Joyful, accessible gatherings that build connection, reduce isolation, and centre collective care.

• Lived Experience Projects - Creative, community-led work that reimagines spaces through the lens of solo disabled women.

• Partnerships & Collective Care - Collaborating with organisations to design more inclusive, responsive environments and systems.

• Garden Projects - Safe and accessible outdoor spaces for members to gather, connecting to each other and nature to improve wellbeing and develop skills.

What difference will you make?

We’re Seen Sisters - an intersectional feminist collective of solo women with invisible disabilities. We’re working to build joyful, connective spaces for our community, and we’re looking for a Non-executive Director to help bring our mission to life.

Explore our Work - https://linktr.ee/seensisters

Read more about our Values and Mission - http://bit.ly/44ZMbtF

We warmly welcome disabled volunteers and allies. If you meet the above criteria and are excited by the opportunity to co-create something meaningful, we’d love to hear from you.

Let us know your access needs, your preferred ways of working, and how you’d like to be involved, we’ll do our very best to support you. 

Before you apply

Working Pattern - 2 days a month for income generation and fundraising. 

With extra time for director duties - hopefully delivered within quarterly director meetings, however there will be times when time-sensitive requests come through, so some flexibility will be needed to work alongside this.

Please provide a cover letter detailing why you are interested in this role and your relevant experience, and a copy of your CV. 

Interviews will be an informal video call with the Co-Directors

Closing Date for Applications: 1st November 2026

We are keen to find the right person for this role, so we may close applications earlier than the stated closing date if we find a strong match. 

Early applications are encouraged

Position Description 
This is an exciting time to join the Heart of the City trustee board. You will join a small but ambitious Charity with strong foundations and networks across the public and private sector. This is an opportunity to shape the next chapter for the Heart of the City, with a strong focus on developing a robust, sustainable three-year Strategy. The Strategy will be supported by work to further diversify funding streams, that provide greater financial resilience without compromising our mission to support SMEs to become responsible businesses and play a full role in responding to the Climate Emergency.

The incoming Chair will support the team to develop a three-year Strategy to support the growth of the Charity.

The plan will explore:

• The Mission of the Charity and how it should grow
• Diversifying and securing new sources of funding
• Broadening our programmatic offer to SMEs
• Defining the strategic relationship between Heart of the City and the City of London Corporation

Unlike most small charities, Heart of the City has an extensive network and governance structures with prestigious organisations. The Chair will help manage key relationships with the Bank of England and Corporation of London, as well as key Council Members. The Chair will be instrumental in managing an effective and focussed set of Trustees to help shape, scrutinise and deliver the Charity’s mission.

By the end of the three-year period as Chair, you will have supported the development and implementation of a Strategy, which meets the vision of the Charity, helped develop a sustainable and resilient funding model, ensured that the Charity is making an impact and reporting on its achievements and maintains effective relationships with key strategic partners.

Typically, the Chair will:

• Hold regular fortnightly meetings with the Managing Director.
• Attend quarterly Trustee Board meetings (usually lasting around two hours and held during the working day).
• Participate in a strategy half-day with Trustees and staff.
• Attend Council meetings (up to two per year).
• Support introductions to potential members, partners and stakeholders.
• Attend and occasionally speak at Heart of the City events on an ad hoc basis.

The Chair will contribute to ad-hoc requests including:

• Sharing their views on responsible business in interviews for our newsletter, social media or webinars
• Championing our work at other external events and meetings, on social media and on their own biographical profiles

About you
We do not expect one person to fulfil all specifications but would welcome applications from individuals who are able to demonstrate most of the following:

Experience & Knowledge

• Senior Executive experience in the Corporate, Charity or Public sector.
• Strong understanding of SMEs, their motivations and challenges.
• Strong commitment to sustainability and responsible business practices.
• Proven track record of setting strategic direction and leading senior teams.
• Well-connected senior network across businesses.

Skills & Attributes

• Excellent chairing, facilitation and sound judgement in complex situations.
• Strong strategic thinking with the ability to align resources to long-term mission and impact.
• Strong communication and interpersonal skills, able to engage audiences from SME leaders to senior stakeholders.
• Strong ambassadorial and relationship-building skills.
• Excellent listening, questioning and consensus-building abilities.

Commitment

Commitment to Heart of the City’s mission, values and responsible business agenda. Willingness to devote the time and energy required to fulfil the role effectively.

Closing application date
Midnight on 27 September 2026

Interviews
Trustees aim to meet with the candidates in the week commencing 12 October 2026.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 16 February 2027, 10am – 1pm (via Zoom)

• 23 February 2027, 10am – 1pm (via Zoom)

• 2 March 2027, 10am – 1pm (via Zoom)

• 23 March 2027, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are reimbursed
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

Disclaimer

In some circumstances, volunteer vacancies may close early.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison in the North East area. This could include visiting any of the following prisons: HMP Frankland, HMP Holme House, HMP Durham, HMP Northumberland, HMP Low Newton, HMP Deerbolt. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 16 February 2027, 10am – 1pm (via Zoom)

• 23 February 2027, 10am – 1pm (via Zoom)

• 2 March 2027, 10am – 1pm (via Zoom)

• 23 March 2027, 10am-4pm (in person session, London)

• 30 March 2027, 10am - 11am (via Zoom) - optional additional session

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Help our registered charity with retreats or community events!

We are a registered charity, housed in a beautiful English medieval manor with an ancient courtyard and a magnificent timbered Great Hall, dating from the 13th century. It is situated in extensive grounds where deer roam freely and where squirrels run up and down trees.

We are recruiting volunteers to join and to help us run activities. In exchange of your work, we offer free board, including 3 meals a day. We hold retreats, workshops, and run a weekly community cafe intended to create an exchange between the Abbey charity and the local community. 
As a volunteer, you will play a crucial role in creating a welcoming and comfortable environment for our guests and visitors and you will greatly benefit from the interactions with our retreat visitors who come from all ways of life. 

You will have your own unique room in this ancient building BUT DEPENDING ON THE ACTIVITIES (usually during a retreat) YOU CAN BE ASKED TO SHARE A ROOM WITH ANOTHER VOLUNTEER — always around the same age and gender, and usually for no more than 3 or 4 nights. The rooms are not en-suite but there are showers and toilets nearby. The food provided is vegetarian.

PLEASE NOTE THAT YOUR STAY IS SUBJECT TO A ONE WEEK TRIAL. It is something to keep in mind before applying. This rule applies to us as well as to you: the first week is an opportunity for both sides to make sure that the arrangement is a good fit.

For UK nationals or people with the settled status, you can stay at the Abbey for up to 3 months. 

We expect volunteers to help 25 hours per week. You must be able to help flexibly, both independently and as part of a group, and without us having to chase you. Please note that we are expecting from our volunteers to help with whatever is needed rather than what they want to do. We expect volunteers to be responsible, proactive, mature and respectful. 

Most of the help is very straight forward and does not require special skills: we mainly need help to keep the place clean and tidy and to welcome guests and visitors. We are particularly interested in volunteers with housekeeping and hospitality experience, customer service skills, or volunteers able to help for different tasks as gardening, cooking, cleaning, DIY and so on. If you have a prior interest in mindfulness and/or meditation, we would be very interested if you would like to share your practice.

Your days off may not be the same from one week to another and you don't necessarily have consecutive days off. You will always work on Saturdays as we are running our weekly cafe and you may also sometimes work on Sundays depending on our activities, but you will have time off each week. The Abbey Manager and the Housekeeping & Volunteers Coordinator are  very cautious about providing the best balance possible between your work and your free time. Each Monday, you will have your weekly schedule.

After induction and training we like to get our volunteers straight into action. After training you would typically be expected to:
- Assist with cleaning, ironing and preparing the Abbey for our guests
- Give a hand in the kitchen and serve food to our guests and clients
- Welcome guests and visitors.

Please note that you will be sharing a house with a small group of people (usually between 5 and 6), mainly international volunteers, and we expect you to be part of the Abbey life (e.g. you don't take your meals on your own in your room). You will be living, eating and working among other people with different temperaments, cultures and personalities. The Abbey is not the place for you if you don’t enjoy socializing and if you don't wish to be part of a group. Of course, you will have plenty of time for quiet and solitude each day and there will be time for your own work, besides the Abbey tasks, if you are a digital nomad. And on your days off, you do your own things and live your life :)

Our house is a quiet and peaceful place, well suited for rest, reflection and respectful communication. It isn't a place for late night parties, illegal drugs and a city lifestyle — but if you like being surrounded by nature and meeting new people from different cultures as well as living and working together in a friendly and beautiful environment, then this is the place to be. You will have a lot of freedom, autonomy and time for yourself as long as the work is done and the house rules are respected.

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

• complete an induction to Citizens Advice and training for your role

• help with the drop-in sessions

• complete full assessments with our clients, following CAML processes and procedures

• record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

• ensure that equality, diversity and inclusion are promoted in our work

• adhere to Citizens Advice Merton and Lambeth’s aims and principles

• maintain all relevant GDPR rules and regulations

Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• make a real difference to people’s lives

• build on valuable skills such as communication, listening and problem solving, and increase your employability

• work with a range of different people, independently and in a team

• have a positive impact in your community

• be part of a friendly and supportive charity team

• develop transferable skills for employment, training or other volunteering opportunities

• have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas

What we are looking for

You don’t need specific qualifications or skills but you’ll need to:

• excellent communication skills, both written and verbal, are essential

• be friendly and approachable

• respect views, values and cultures that are different to your own

• have good IT skills

• be able to understand information and explain it to others

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake training in your role

Satisfactory references are required before joining the charity.

And we’ll reimburse expenses, too.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us. 

How to apply

Please visit our website to find out how to apply

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy on our website for more information on how your personal data will be processed and stored.