Supporter experience assistant volunteer roles in Barking and dagenham, greater london

Volunteer Opportunity: Events Assistant

Are you enthusiastic, organised, and enjoy being part of exciting events? We’re looking for a Volunteer Events Assistant to support the planning and delivery of our events and help create memorable experiences.

Role Overview:
As an Events Assistant, you will support the Events team with a variety of tasks before, during, and after events. This is a great opportunity to gain hands-on experience in event coordination and be part of delivering engaging and impactful activities.

Key Responsibilities:

• Assist with the planning and preparation of events

• Support event setup, registration, and coordination on the day

• Help manage materials, equipment, and event logistics

• Welcome and assist attendees, ensuring a positive experience

• Support promotion of events through social media and other channels

• Assist with post-event tasks such as feedback collection and reporting

What We’re Looking For:

• Friendly and approachable attitude

• Good organisational and teamwork skills

• Strong communication abilities

• Willingness to learn and take direction

• Ability to stay calm and flexible in a fast-paced environment

• Interest in events, hospitality, or community engagement

What You’ll Gain:

• Hands-on experience in event planning and delivery

• Opportunity to develop teamwork and communication skills

• Insight into how successful events are organised

• Enhanced CV with practical experience

• A chance to meet new people and be part of exciting activities

Time Commitment:
Flexible, with additional involvement during event days.

Location:
REMOTE - UK ONLY

Be part of the team that brings events to life and creates great experiences.

Volunteer Virtual Assistant (Operations Support)

We are looking for a reliable and organised Virtual Assistant to support the day-to-day operations of Animal Assisted Wellness CIC.

Responsibilities

• Respond to enquiries (email, website, social media)
• Track bookings and maintain simple systems
• Assist with scheduling and follow-ups
• Organise documents and support admin tasks

What We’re Looking For

• Strong organisation and attention to detail
• Good communication skills
• Reliable and proactive
• Comfortable with basic digital tools

 What You’ll Gain

• Hands-on experience in a growing CIC
• Flexible, remote working
• Opportunity to take ownership and support real impact

Commitment

• 3–5 hours per week (flexible, remote)

Mind in Enfield and Barnet is seeking a dedicated Volunteer Administrative Assistant to support our Advocacy Service. This role plays a vital part in ensuring people with mental health needs receive timely, confidential, and effective advocacy support. By assisting with referrals, communication, and day‑to‑day administrative tasks, you will help our advocates focus on supporting individuals while gaining valuable experience in a mental health service.

Purpose of the Role
To support the Advocacy Service with essential administrative tasks, ensuring referrals are 
processed efficiently and communication channels are effectively managed.

Key Responsibilities
• Process and log referrals received via the service inbox
• Monitor incoming calls and manage voicemail messages
• Maintain accurate records using Microsoft Excel and Word
• Support advocates with general administrative duties
• Ensure confidentiality when handling sensitive information
• Communicate effectively with team members and external contacts

Skills and Experience
• Proficient in Microsoft Excel and Word
• Good telephone manner and communication skills
• Well organised with strong attention to detail
• Able to work effectively as part of a team
• Ability to manage workload and prioritise tasks

Personal Qualities
• Reliable and punctual
• Friendly and approachable
• Positive and supportive attitude
• Willingness to learn

Benefits
• Gain experience within a mental health advocacy service
• Develop administrative and professional skills
• Work within a supportive team environment
• Make a meaningful contribution to supporting vulnerable individuals

Volunteer Opportunity: Fundraising Assistant

Are you enthusiastic, organised, and eager to support a great cause? We’re looking for a Volunteer Fundraising Assistant to help support our fundraising activities and contribute to making a real difference.

Role Overview:
As a Fundraising Assistant, you will support the planning and delivery of fundraising initiatives, helping to ensure campaigns and events run smoothly. This is a great entry-level opportunity for anyone looking to gain experience in fundraising and the charity sector.

Key Responsibilities:

• Assist in the planning and coordination of fundraising events and campaigns

• Support donor communications, including emails and thank-you messages

• Help with administrative tasks such as data entry and record keeping

• Assist in promoting fundraising activities through social media and other channels

• Support on-the-day delivery of fundraising events

• Help track donations and maintain accurate records

What We’re Looking For:

• Good organisational and administrative skills

• Strong communication and teamwork abilities

• Willingness to learn and take initiative

• Attention to detail and reliability

• Basic IT skills (e.g. email, spreadsheets, social media)

• Interest in fundraising or the charity sector

What You’ll Gain:

• Hands-on experience in fundraising and campaign support

• Opportunity to develop administrative and communication skills

• Insight into how fundraising activities are planned and delivered

• A chance to build your CV and support a meaningful cause

Time Commitment:
Flexible, with occasional additional support needed during events or campaigns.

Location:
REMOTE - UK ONLY

Be part of a team that helps turn ideas into impactful fundraising efforts.

Volunteer Fundraising Assistant (Challenge Events & Community Fundraising)

Location: Finchley, London (minimum 1 day per week in the office)
Time commitment: Flexible (approx. 1–2 days per week)
Salary: Voluntary

About Rays of Sunshine Children’s Charity

At Rays of Sunshine, we brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community. Our work creates moments of joy, hope and lasting memories for children and their families during the most difficult times.

About the Role

We are looking for a passionate and organised Volunteer Fundraising Assistant to support our Challenge Events and Community Fundraising team.

This is a fantastic opportunity to gain hands-on experience in a fast-paced fundraising environment, supporting key campaigns such as the London Marathon and community-led fundraising initiatives. You’ll play a vital role in helping us deliver exceptional supporter experiences and maximise income to fund life-changing wishes.

Key Responsibilities

• Support the coordination of challenge events (e.g. London Marathon, runs, cycles)
• Assist with supporter stewardship, including emails, calls and event communications
• Help manage and update supporter data (Salesforce or similar CRM)
• Support the delivery of community fundraising activities and campaigns
• Assist with event preparation and logistics, including materials and packs
• Help monitor fundraising progress and identify opportunities to support participants
• Provide general administrative support to the fundraising team

What We’re Looking For

• Strong organisational skills and attention to detail
• Excellent communication skills (written and verbal)
• A proactive and positive attitude
• Comfortable using Microsoft Office (experience with CRM systems is a bonus)
• An interest in fundraising, events, or the charity sector
• Ability to commit to at least 1 day per week in our Finchley office

What You’ll Gain

• Valuable experience in fundraising and events within a national charity
• Insight into supporter engagement and income generation
• The opportunity to make a real difference to the lives of seriously ill children
• A supportive and friendly team environment
• A reference upon successful completion of your volunteering

How to Apply

If you’re interested in joining our team and supporting our work, we’d love to hear from you. Please apply via CharityJob with your CV and a short statement outlining your interest in the role.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

VOLUNTEER POSITION – Grants Assistant

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us increase our grant submissions. The role will support the Trusts and Grants Fundraiser in managing a regular flow of grant applications to Trusts and Foundations.

Key Responsibilities

 •  Research and apply for grants and funding opportunities already identified in our CRM system - this could be potentially 3 applications a week where you prepare a customised case for support to be sent out to a funder

Key Skills and Qualifications

 •  Experience in using Microsoft Sharepoint for remote working

 •Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Would you like to volunteer in a customer facing role at RNIB's Products for Life Store in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Products for Life Store consultations are a great way of customers finding out about the products that RNIB offers, and give customers the chance to try and view products.

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with customers and have some experience of Microsoft Office and Excel.

The Products for Life Store is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.

ABOUT THIS OPPORTUNITY

Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.

As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.

No experience needed. Just heart.

WHAT YOU'LL BE DOING

• Welcome and assist families arriving at the Food Hub

• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager

• Help maintain a clean, organised, and welcoming Hub environment

• Assist with stock management and recording under supervision

• Treat all families with dignity, respect, and discretion

• Follow all food hygiene and health and safety guidelines

• Report any concerns to the Food Hub Manager immediately

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, welcoming, and non-judgemental

• Willing to get stuck in with practical tasks

• Reliable — families and the team count on you

• Understanding of basic food hygiene (or willing to complete a short online course)

• Committed to safeguarding and treating all families with dignity

HELPFUL BUT NOT ESSENTIAL

• Previous experience volunteering at a food bank, community kitchen, or similar setting

• Food hygiene certificate (Level 1 or 2)

• Languages spoken in addition to English (Hackney is wonderfully diverse!)

• Experience working with vulnerable families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a real, immediate difference to families every week

• Food hygiene training and certification support

• A professional reference from our team

• Experience in community food distribution and frontline family support

Gain hands-on office experience while playing a meaningful role in supporting families and young people across Westminster and surrounding boroughs. Join Unfold and help us bring volunteers on board who go on to change lives.

About Unfold

Unfold is led by the people it serves and gets them where they want to be. For 35 years, Unfold has been providing support to vulnerable families who are at risk of social exclusion, offering mentoring to women with children and young people in Westminster, Kensington and Chelsea and the neighbouring boroughs. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team.  As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them.   

About the Role

You’ll support our volunteer onboarding process — a key part of ensuring the right people are ready to mentor and support our communities.

You’ll be supported to:

• Send follow-up emails after mentoring training
• Manage references (request, track, and confirm receipt) in line with GDPR
• Set up volunteer profiles on our training platform
• Send DBS application invites and track progress to completion
• Keep the Volunteer Experience & Engagement Lead updated, flagging any issues
• Provide occasional admin support to the wider team

You’ll build practical admin, communication and organisation, skills and see how a charity operates behind the scenes.

The Commitment

• Minimum 6 months
• Around 7.5 hours per week (flexible across 1–2 days, Monday–Friday)
• Based at our modern Victoria office

About You

Experience isn't essential, but you do need to be reliable and proactive.

You’ll likely have:

• Good organisational skills
• Clear written and verbal communication
• Confidence using Microsoft Office (Outlook, Excel)
• Willingness to learn new systems (e.g. CRM)
• Committed to working as a team to achieve Unfold’s aims.

What You’ll Gain

• Real-world admin experience in a supportive, professional environment
• Training and ongoing support from our Volunteer Experience & Engagement Lead
• Insight into the charity sector and mentoring programmes
• Opportunity to attend mentoring training
• A reference to support future roles
• Travel expenses + £5 lunch contribution + free hot drinks
• Access to volunteer socials and community events

Important Information

This role is subject to:

• Enhanced DBS check (paid for by Unfold)
• Two references

The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.