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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Rights Support Volunteer Merseyside
Do you want to make a difference to someone experiencing the housing emergency?
Information about the role
You’ll be supporting our Housing Rights Workers to help people who are currently experiencing the housing emergency. This is a varied role, with tasks including gathering information from clients, keeping clients updated on their cases, completing research, data entry and other admin tasks.
Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside
Suggested contribution: One day per week (can be flexible around your commitments).
Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm
The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.
Main activities may include:
Speaking with new clients about their circumstances to identify how we can help.
Communicating with existing clients to gather information, provide updates and support them with practical tasks like form filling.
Inputting client data onto our database.
Researching options for housing and welfare funds and helping to complete applications on behalf of clients.
Gathering and analysing data to identify local housing issues and trends. Compiling this information into a simple report.
Completing administrative tasks such as photocopying and scanning.
This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.
Benefits of volunteering with Shelter
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you have enthusiasm for fighting the housing emergency.
Supporting you
You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a time when charities are facing rising demand, increasing competition for funding and growing pressure on unrestricted income, investing in fundraising capacity has never been more important. Yet funding for fundraising, organisational development and core infrastructure is often the hardest support to secure.
Afrocats is entering an exciting period of growth and is seeking an experienced fundraising professional who wants to use their skills to make a meaningful difference. We are looking for someone who can help us strengthen our core-funding pipeline by identifying new opportunities, reviewing and improving applications, and increasing the number and quality of bids submitted.
Working alongside the CEO and team, you will help build the foundations that enable us to reach more people, deepen our impact and secure long-term resilience.
The role would suit an experienced fundraiser, retired fundraising professional, charity consultant, grants specialist, corporate fundraiser or development professional who is looking to give back, share their expertise and support a growing organisation at a pivotal stage in its journey. Your knowledge and guidance will help unlock resources that directly benefit women, children, young people, refugees, asylum seekers and diverse communities across Greater Manchester.
By volunteering your expertise for just 8 hours per week, you can make a lasting contribution to the sustainability and future success of Afrocats.
An award-winning charity based in Manchester, empowering displaced women & children through creativity


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy UK provides free, confidential, one-to-one reading coaching for adults who struggle with reading, delivered through a dedicated network of local volunteer groups. Across the country, our volunteers are helping adults gain the skills and confidence to read, opening the door to new opportunities in work, family life and everyday independence.
As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to
someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.
You will be provided with a full induction and training, a Management Team Handbook and all the policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, as well as support from your local group. You will also be invited to Read Easy UK’s regional and national forums which create opportunity for you to network with volunteers from other groups.
What you will be doing
● Be a visible ambassador for your group, building meaningful relationships with stakeholders and representing Read Easy with pride.
● Champion the reputation of your group and Read Easy UK, helping everyone uphold the organisation’s values.
● Leading your group to develop strategically, so that it functions effectively in delivering reading coaching to as many people as possible.
● Inspiring and supporting team members, helping them thrive and enjoy the roles they love and managing succession planning for the group.
● Leading the Management Team in setting goals and planning activities
● Delegating projects to your Deputy Leader, such as setting up a new hub or developing remote coaching for your group, to reach even more people eager to learn to read.
● Ensuring that everyday tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.
● Providing encouragement and support to Hub Leaders to help hubs grow and succeed.
● Leading meetings and setting agendas.
● Playing a vital role in ensuring the group meets its Constitution and Affiliation requirements, and that the guidance from Read Easy provided to keep things running smoothly is followed
● Liaising with other Team Leaders to discuss issues and share best practice
● Building strong relationships with your Read Easy UK Regional Adviser.
The skills you need
● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.
● An ability to think and act strategically, set goals, plan work and delegate.
● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with four to five hours a week to commit to the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam Ecommerce Volunteer
Oxfam GB
Job details
Job type
Shift and schedule
Oxfam's Barnard Castle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.
We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!
Right now, we're looking for people to help in the shop in us with our ecommerce/online department!
Location: Oxfam 1 Horsemarket, Barnard Castle DL12 8LY
Become a volunteer!
· List donated items for sale online
· Dispatch items – (Picking/ Packaging and Posting).
· Expand your computer skills
· Learn what Ecommerce is all about.
Available Shifts:
· Mondays
· Tuesdays
· Wednesdays
· Thursdays
· Fridays
· Saturdays
· Sundays
Whatever your skills or interests, there’s something for everyone…
Why be a volunteer?
Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.
Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.
Benefits of becoming a Volunteer:
· Gain genuine experience working in a retail environment.
· Volunteering can help you learn new skills, gain experience, and develop your CV.
· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.
· Be part of a fantastic team and make a positive change to the world.
· Opportunity to utilise and develop your transferable skills.
Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.
No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.
We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.
Tempted? Apply now!
Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.
Job Type: Volunteer – Ecommerce (Online)
Work Location: In person at the Barnard Castle Oxfam Shop
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Opportunity
Day Centre Meet & Greet
What You’ll Do
As a Meet & Greet Volunteer, you’ll be a friendly first point of contact at our day centre, helping to create a safe, welcoming and well-supported environment for people living with dementia, their families, and visitors.
You will:
· Welcome clients, visitors, and family members as they arrive
· Help maintain a safe environment by being present and aware of who is entering and leaving the centre
· Gently support clients to remain within safe areas if needed
· Provide information, leaflets, or signposting to visitors
· Work alongside staff to ensure the day runs smoothly
Skills You’ll Use or Develop
· Friendly and confident communication
· Awareness, observation, and promoting a safe environment
· Patience, empathy, and understanding of dementia
· Teamwork and following guidance from staff
Time Commitment
4 hours between 9:30 am and 4:00 pm
(Weekdays)
Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF
Reports to: Day Centre Manager
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ACTIVITY COACH
Time: Evenings, 6:00 pm – 8:00 pm (weekly)
Location, Oasis House, Northampton
** Must have experience supporting vulnerable adults **
Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.
Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.
Could you help prevent loneliness and isolation in your community by running a weekly activity night?
· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?
· Can we rely on you to commit to a period of up to 12 weeks?
· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?
If you can answer “yes”, we would love to hear from you.
Key Responsibilities
· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm
· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities
· Encouraging residents to participate, socialise, and work together
· Creating a welcoming and inclusive environment
· Acting as a positive and supportive role model
Skills Required
· Good communication and people skills
· Ability to engage and encourage people from a range of backgrounds
· Creativity in planning fun activities and games
· Enthusiasm and a positive attitude
· Good organisation and time-keeping
· Experience to enhance your CV and future career opportunities
· Ongoing support and guidance from the team
· Opportunity to request a reference after your volunteering period
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NYAS' Side by Side care leaver programme supports care-experienced young people leaving care. When young people leave care, they often struggle with isolation, homelessness, and living independently because they are often thrown into independence way before they're ready. Side by Side bridges the gap between care and adulthood. We want to give young people the support they need to really succeed, but just as importantly, we want to make them feel confident in knowing that somebody is by their side.
There's a lot you can do as a volunteer for Side by Side, including assisting young people with their transition to adulthood, discovering their aspirations and goals, and generally supporting and signposting them to help achieve these.
You do not need any special qualifications, but we are looking for dedicated people of all ages who are comfortable with mentoring and being a good role model for a young person who may have experienced difficult times during their childhood. We ask that you are able to commit to a few hours each week for a minimum of 1 year.
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience and meet new people.
· You will have an hour or two to spare each week for the minimum of 1 year
Please note: This opportunity is for people over the age of 25 years.
Support for care experience young people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Administrator
Location: HAGA 590 Seven Sisters Road, London, N15 6HR
Timing: Maximum of up to 15 hours per week
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We're looking for a friendly and organised volunteer to support our Haringey service with a range of administration tasks.
We support our Haringey residents in making positive changes in their alcohol or substance use recovery journey. We have one-to-one, group, and counselling services all under one roof. We understand that many people who want help with their substance use also face challenges with other areas including housing, employment, benefits, gambling, and smoking – we’re here to help.
You'll help people access the support they need by contacting clients, arranging appointments and assisting with clinic bookings. You'll also help keep our records accurate and up to date, supporting important projects that improve health outcomes for the people we work with.
This is a great opportunity to develop administration and communication skills, gain experience in a health and wellbeing setting, and make a real difference in your local community.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible, ad hoc volunteering. Volunteers will be contacted when support is needed for upcoming events and can simply let us know whether they are available!
***There is no expectation to attend every event, and volunteers are free to accept or decline opportunities based on their own availability. Shifts may include weekdays, evenings or weekends depending on the event***
As a Bank Volunteer Event Assistant, you will support One YMCA at a variety of fundraising, community and engagement events throughout the year. This flexible role is ideal for someone who enjoys meeting people, working as part of a team and helping to create welcoming, well-organised events that promote One YMCA's mission. No two events are the same, and your tasks will vary depending on the nature of the event.
Main Tasks/ Responsibilities/ Activities
Skills / Abilities / Experience / Qualities
Training / Support
Additional Information
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above-mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.
Outline of the Coordinator role
The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having. Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments.
How we will support you
You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing:
● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.
● Enrol and assess new Readers, using the simple resources provided.
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).
● Visit your reading pairs to provide encouragement, presenting certificates on occasion.
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment egularly.
The skills you will need:
● A passion for supporting others achieve either their reading or coaching goals;
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;
● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;
● Self-awareness, personal responsibility and a professional approach;
● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);
● The ability to use initiative and willingness to work independently and as part of a team;
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team;
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.
What's in it for you? You will:
● receive outstanding Reading Coach Training;
● meet and work collaboratively with new people, and
● be active and engaged, adding value to your local community.
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole Witnessing these transformations are one of your greatest rewards as Coordinator.
Interested?
If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, often described as ‘the best role in Read Easy’ because it is so rewarding, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles are subject Safer Recruitment procedures which include verification of identity and two references. This role also requires an Enhanced without barring DBS Check (in line with DBS Code of Practice)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.