Volunteer communications volunteer roles

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose of the volunteer role: 

Overall responsibility involves developing links within the community, especially with socially isolated or disadvantaged women & families & other stakeholders. Attending community events and activities, engaging with and enabling women to access activities at the centre, developing links within the communities, co-ordinating the service delivery and measuring impact of WFRC activities to maximize community impact.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project. 

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will help to develop and implement strategies for engaging the local community and promoting the organization's programs and services. 

Task Description

Develop, coordinate, and support the implementation and delivery of WFRC community projects and initiatives.

→ Plan, organise, and coordinate targeted activities and programmes to meet identified community needs and project objectives.

→ Build and develop a range of community referral pathways to strengthen access to services and support for women and families.

→ Support the development of projects and activities informed by the experiences, needs, and feedback of service users.

→ Coordinate the recruitment, induction, and training of volunteers to ensure effective project delivery.

→ Identify, build, and maintain positive relationships with current and potential stakeholders, partners, and agencies to encourage collaborative working and a multi-agency approach.

→ Assist with project budget planning and support the effective monitoring and management of allocated resources.

→ Prepare and maintain accurate project records and contribute to regular project, monitoring, and financial reports as required.

Volunteer Graphic Designer

Shape our visual identity. Bring our mission to life. Inspire Londoners to unlock their potential.

London is full of talent — but too many adults from socio‑economically disadvantaged backgrounds never get the chance to show it. Confidence, opportunity and access to the workplace can feel out of reach.

Unlock YOUR Potential is here to change that.

We’re building a new charity dedicated to giving adults the skills, tools, opportunities and confidence they need to thrive long‑term in the workplace. And now, at this exciting moment, we’re searching for a Volunteer Graphic Designer to help us create a brand identity that reflects hope, empowerment and possibility.

This isn’t just a design role. It’s your chance to visually shape a movement.

Why This Role Matters

Our brand will be the first thing people see — the spark that tells adults, volunteers, partners and funders:

“You belong here. You can grow here. Your future matters.”

We’ve created a starting‑point logo using an AI platform, but now we need a talented designer to:

• Refine it

• Build a cohesive visual identity

• Create brand guidelines

• Produce assets in multiple formats

• Help us communicate our mission with clarity, warmth and energy

Your creativity will help us inspire confidence, dignity and hope in every adult we support.

What You’ll Do

As our Volunteer Graphic Designer, you will lead the creation of our visual identity from the ground up.

You will:

• Take our AI‑generated logo and develop it into a polished, professional brand asset

• Create multiple logo formats (colour, mono, transparent, social media, print‑ready etc.)

• Develop a full brand identity system — colours, typography, icons, patterns, imagery style

• Produce brand guidelines that reflect our uplifting, empowering mission

• Create templates for social media, presentations, documents and marketing materials

• Ensure our visual identity feels positive, inclusive and motivating

• Help shape how the world sees and understands our charity

Your work will become the visual foundation of a charity designed to transform lives.

What You’ll Gain

This role offers creativity, purpose and portfolio‑building opportunities.

You’ll gain:

• Experience shaping the brand identity of a new charity

• A strong portfolio piece with real‑world social impact

• Creative freedom to build something meaningful from scratch

• A close working relationship with the Founder and leadership team

• The fulfilment of knowing your work inspires and uplifts people across London

This is the kind of project that stands out — and makes a difference.

Who You Are

You’re someone who:

• Loves creating positive, uplifting and meaningful design

• Has experience in graphic design, branding or visual identity

• Enjoys turning ideas into clear, beautiful visual systems

• Wants to use your creativity for social good

• Believes in equality, opportunity and empowering others

• Can give a few hours a week to help shape a charity with huge potential

You don’t need decades of experience — just talent, passion and a desire to create impact.

Your Impact

Your design work will help:

• Inspire adults to believe in their potential

• Attract volunteers who want to make a difference

• Build trust with partners, funders and communities

• Communicate our mission with clarity and confidence

• Create a brand that feels warm, hopeful and empowering

Your creativity becomes part of someone’s journey toward a brighter future.

Ready to design a brand that transforms lives?

If you’re passionate about design and excited by the idea of helping build a charity from the ground up, we’d love to hear from you.

• Shape our identity.
• Bring our mission to life.
• Help London unlock its potential.

Join us as our Volunteer Graphic Designer — and create a brand that inspires change.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Chair / Deputy Chair applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:
• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stourbridge.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

WAREHOUSE OPERATIONS VOLUNTEER 

Will you use your time and practical skills to help raise funds for the fight against unfit housing and homelessness? 

Will you become part of our Sunderland Warehouse team and make a meaningful difference? 

Whether you’re sorting stock, preparing items for distribution, helping keep the warehouse organised and safe or supporting with online sales, you will play a vital role in supporting our work. You'll be joining a friendly team in a practical, hands-on role where you can share your skills to enable our Shelter shops across the country 

We rely on people who are willing to roll up their sleeves and get stuck in. If that sounds like you, we’d love you to join the team. 

Location: Shelter Warehouse, 244-246 High Street West, Sunderland

Suggested contribution: It’s up to you! Volunteers can support for a few hours a day, or a few days a week. 

Availability: Our warehouse is open Monday to Friday from 9am – 5pm 

If you can give even a few hours during any of these times, we’d really love to hear from you. 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Shop volunteering helps fight the housing emergency by raising vital funds that enable Shelter to provide advice and support for people who are experiencing bad housing and homelessness, as well as powering us to campaign for change.

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience 

We welcome applications from people with a wide range of skills and experiences. It doesn’t matter if you’ve not volunteered or worked in a warehouse before. What’s most important is that you are a team player, willing to learn and want to make a difference in tackling the housing emergency while gaining warehouse or logistic experience. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

• If you need to apply by an alternative method, please contact us or speak to someone at the shop.

• We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

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HELLO SUNSHINE!!!

SUNSHINE exists because loneliness is not just an issue — it is a crisis that is quietly affecting thousands of people across London. Too many people are living without meaningful human connection, and the impact can be devastating.

SUNSHINE was founded to change that by creating warmth, belonging, friendship and hope for those who need it most.

Inspired by real lived experience, SUNSHINE is a charity built on compassion, community and action. We want to build something truly transformational: a charity that helps people feel seen, valued and connected, while creating lasting change across London and, in time, across England and Wales.

We are now looking for a small team of committed volunteers to support our Founder in helping to manage SUNSHINE Charity and play a key role in shaping its future success.

Our Volunteer Opportunity

This is a powerful opportunity to be part of something meaningful from the very beginning.

We are seeking Charity Management Volunteers who can bring energy, initiative, organisation and a genuine belief in SUNSHINE’s mission.

You will work closely with the Founder to help guide the charity’s development, strengthen its operations, and support the delivery of our vision, mission and objectives.

This is not simply an admin role — it is an opportunity to be a key figurehead within SUNSHINE, helping to build a strong, credible, values-led charity that can achieve huge success and make a real difference to people’s lives.

What you’ll help with

You may support SUNSHINE with:

• Helping to shape the charity’s direction, priorities and day-to-day management.

• Supporting the Founder with planning, organisation and decision-making.

• Helping to coordinate volunteers, projects and communications.

• Contributing ideas to strengthen SUNSHINE’s growth, impact and visibility.

• Supporting the development of systems, processes and governance.

• Acting as a positive ambassador for the charity and its mission.

• Helping to build a strong, motivated and united team around SUNSHINE’s goals.

What we’re looking for

We are looking for people who are:

• Passionate about SUNSHINE’s mission and the importance of tackling loneliness.

• Calm, reliable, proactive and able to work well with others.

• Organised, thoughtful and able to help bring structure and momentum.

• Comfortable contributing ideas, taking responsibility and helping solve problems.

• Able to support the Founder while also bringing their own leadership, initiative and judgement.

• Committed to making a positive difference through compassionate, purposeful charity leadership.

Why this matters

SUNSHINE is more than a charity — it is a movement for connection, dignity and hope.

By joining us at this early stage, you will help build the foundations of a charity that can change lives, strengthen communities and bring people back into connection with one another.

Your support will help SUNSHINE grow into a trusted, inspiring and impactful organisation that can make a lasting difference across London and beyond.

When applying, please tell us:

1. What your management style is like.

2. How you could help SUNSHINE Charity.

3. What experience, qualities or strengths you would bring to the role.

4. Why SUNSHINE’s mission matters to you.

What you’ll gain

• The chance to help lead and shape an ambitious, values-led charity.

• Experience working closely with a Founder to build a growing organisation.

• The opportunity to make a meaningful contribution to a cause with real human impact.

• Flexible volunteering that can fit around your existing commitments.

• The reward of helping to create something that could transform lives.

WE'RE SUNSHINE Charity

Connection. Joy. Community.

Combating Loneliness Across London And Beyond

VOLUNTEER ACTIVITY COACH

Time: Evenings, 6:00 pm – 8:00 pm (weekly)

Location, Oasis House, Northampton

** Must have experience supporting vulnerable adults **

Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.

Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.

Could you help prevent loneliness and isolation in your community by running a weekly activity night?

· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?

· Can we rely on you to commit to a period of up to 12 weeks?

· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?

If you can answer “yes”, we would love to hear from you.

Key Responsibilities

· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm

· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities

· Encouraging residents to participate, socialise, and work together

· Creating a welcoming and inclusive environment

· Acting as a positive and supportive role model

Skills Required

· Good communication and people skills

· Ability to engage and encourage people from a range of backgrounds

· Creativity in planning fun activities and games

· Enthusiasm and a positive attitude

· Good organisation and time-keeping

· Experience to enhance your CV and future career opportunities

· Ongoing support and guidance from the team

· Opportunity to request a reference after your volunteering period

A

s a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

We are looking for a creative and enthusiastic Social Media Volunteer to help strengthen our digital presence and raise awareness of the Helen Bamber Foundation's work and the issues we advocate for.

This role will play an important part in shaping our social media presence, particularly on Instagram, helping to develop engaging visual content, Reels, and other short-form video formats. We are seeking someone with a strong eye for design and visual storytelling, an understanding of branding and the importance of consistency, and a passion for human rights, asylum, migration, and trauma-informed practice.

Working closely with the Communications Manager, you will help generate ideas, create and schedule content, contribute to campaigning and marketing, and support the monitoring and evaluation of content performance to help grow our reach and engagement.

MAIN TASKS AND ACTIVITIES

• Support the planning, creation and delivery of engaging social media content across the Helen Bamber Foundation Group's channels, with a particular focus on Instagram.
• Design high-quality graphics, carousels, stories, and other visual assets that align with the Foundation's brand guidelines and communications objectives.
• Create and edit Reels and other short-form video content to increase audience engagement and communicate key messages in accessible and creative ways.
• Generate content ideas and contribute to the development of campaigns, awareness days, fundraising activities and advocacy initiatives.
• Help develop and refine visual templates, formats and design approaches for Instagram, ensuring strong branding and visual consistency.
• Identify opportunities to repurpose existing content, including reports, research papers, case studies, blogs, media coverage, and impact/annual reports into compelling social media posts.
• Assist with content scheduling and maintaining a social media content calendar to ensure a consistent and timely online presence.
• Monitor social media trends, platform updates, and emerging content formats and suggest new approaches to enhance engagement and reach.
• Help ensure all content is accessible, inclusive, and reflects the Foundation's values and trauma-informed approach to communications.
• Assist in tracking and reporting on social media performance, including engagement, reach, follower growth, and content effectiveness, and contribute ideas for continuous improvement.
• Work collaboratively with the Communications Manager to support Ambassadors for Change, a group of campaigners at the charity with lived experience of the asylum system, to use our social media channels, where appropriate, to promote their campaigns.

SKILLS AND EXPERIENCE NEEDED

Essential:

• Experience creating social media content for personal, academic, voluntary, or professional projects.
• Strong interest in human rights, social justice, refugee rights or the charity sector.
• Ability to work collaboratively and respond constructively to feedback.
• Proficient in using Canva and/or design tools such as Adobe Creative Suite.
• Ability to plan, script, produce, edit reels and short-form video content.
• Good understanding of social media trends, visual branding and tone of voice, as well as the different styles, audiences and content requirements of various social media platforms, with the ability to adapt content accordingly.
• Ability to generate creative content ideas that respond to current affairs, news cycles, awareness days and relevant social media trends.
• Organised, dependable, and proactive in meeting deadlines
• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation and Asylum Aid.
• Demonstrable empathy for our clients, including people seeking asylum, refugees and survivors of torture and trafficking, and sensitivity when working on topics related to human rights, trauma, or lived experience.

Desirable:

•  Experience working with charities, non-profits, or campaigning organisations.

WHAT YOU WILL GET OUT OF THE ROLE

• The opportunity to use your creativity to support survivors and advocate for human rights.
• Experience of working within human rights charities with a focus on advocacy-driven communications.
• Support, feedback, and mentorship from experienced staff.
• A chance to contribute directly to meaningful change for people rebuilding their lives and raising awareness.
• A strong understanding of communications and advocacy work of leading human rights charities.
• An appreciation of the processes and systems that people seeking asylum and refugees deal with in the UK.

HOW TO APPLY

• To apply please send us a CV along with a short cover letter (max 300 words) about why you would like to volunteer as social media volunteer with us.
• Please also provide a link to samples of your work.

We will be conducting interviews for this role on a rolling basis, so please apply early.

Please note, all voluntary roles across the HBFG are subject to a 3-month probationary period.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Main purpose of role:

To take on the responsibilities of our direct social media output.

To support our communications and marketing work.

To help with creating content for our newsletters, social media, print media and other promotional material over time.

Main duties will include:

1. Create content to be attractive, informative and inclusive.

2. Post across Instagram, Blue Sky, Facebook, TikTok and LinkedIn to promote the organisation

3. Support designated team members to utilise social media to thank and engage our supporters, doners and funders.

4. Form key relationships with organisations and brands.

5. Create new ideas to make the best use of our social media to improve our engagement with the unpaid carers we support, and existing and potential volunteers.

6. Collaborating with other team members to contribute to and adhere to the wider communications strategy.

7. Maintain strict GDPR and confidentiality practices at all times.

8. Monitor and report on engagement rates of each post/platform to inform our messaging.

9. To carry out the above tasks in accordance with the policies and procedures of Carers Trust Hillingdon & Ealing. 

Person Specification

• A good understanding of the best practice for maximum social media engagement (i.e: best time of day to post, how to write comments and captions that will gain engagement) and a willingness to learn more about this.

• Strong communication skills

• Awareness of latest social media trends and etiquettes

• Enthusiastic, proactive and excited to take on their own project

• Creativity and Canva skills

• Good team player

• A keen interest in social media

• An interest in our work with unpaid carers

• A commitment to equality, diversity and inclusion

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for two new Trustees.

About Lambeth Links: Lambeth Links is the LGBTQIA+ community forum for Lambeth. We bring together people who live, work and socialise in the borough to share information, support each other and speak with a stronger voice.

We are seeking to appoint Trustees with expertise in one of the following areas:

• Governance
• Digital, Data and Website
• Marketing and Communications
• Fundraising and Income Generation
• People and Volunteering

About the Trustee for Governance and Board Secretary role:

• Experience in charity governance, company governance or a related field such as legal, company secretarial or compliance.
• Understanding of the duties of charity trustees in England and of the role of the Charity Commission.
• Experience of Board or committee work, paid or voluntary.

About the Trustee for Digital, Data and Website role:

• Experience in digital, IT, data or web development in a paid or voluntary role.
• Understanding of basic data protection and GDPR principles and how they apply in small organisations.
• Experience of using or overseeing websites, digital platforms or online tools.

About the Trustee for Marketing and Communications role:

• Experience in marketing, communications, PR or a related field in a paid or voluntary role.
• Experience of planning or delivering campaigns, content or community outreach.
• Understanding of how to use different channels to reach different audiences.

About the Fundraising and Income Generation Trustee role:

• Experience in fundraising, business development, partnerships or income generation.
• Understanding of at least one area of fundraising such as grants, corporate partnerships, events or individual giving.
• Experience of developing or reviewing funding proposals or business cases.

About the People and Volunteering Trustee role:

• Experience in HR, people management, organisational development or volunteer management.
• Understanding of fair and inclusive people practices in small or medium organisations.
• Experience of supporting managers or volunteers through change, growth or challenge.

How to apply

For more information and to apply, please visit Inclusive Boards' website .