Volunteer development officer volunteer roles in London

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

We are seeking an organised and enthusiastic Volunteer Recruitment Officer to utilise their excellent administrative and personal skills to advertise for, shortlist and onboard new volunteers.

Location: Remote (although ability to join occasional face-to-face training and meetings in Bounds Green desirable)

About Bounds Green Food Bank: 

Open since June 2020, we serve over 4,600 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in crisis where they need assistance to feed themselves and their families.

The role: 

• Liaise with different team leads to create enticing job descriptions for new volunteer roles

• Post and manage volunteer adverts on different recruitment websites like Indeed, Charity Job and Third Sector Jobs

• Review applications and shortlist suitable applicants, which will include speaking with them to answer questions and collaborating with the relevant team lead to organise interviews or opportunities to visit us to learn more

• Update the database with applicant contact points and recruitment progress

• Support with onboarding new volunteers, e.g. ensuring they have completed the relevant registration forms, provided any necessary documents,and are able to join our on-line communities. 

Person specification: 

• Excellent written and verbal communication in English

• Fantastic organisational skills

• Experience in administrative or recruitment roles desirable but not essential

• Willing to learn about what we do and why, to engage applicants to join us

Benefits:

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Upskill on a range of topics, e.g. customer service, interpersonal skills, organisational abilities and health and safety

• Gain a sense of community and meet the huge team of volunteers

We’re REMIX, a Shoreditch‑based social mobility charity built on one belief: young people deserve the power, tools, and confidence to remix their lives and create futures that feel like theirs. We’re gearing up for our official launch this September — and we’re looking for a visionary volunteer CEO to take the lead.

This is not a symbolic role. This is hands‑on, high‑energy, entrepreneurial leadership at the heart of a new youth‑driven movement.

This VOLUNTEER Role

As our volunteer CEO, you’ll be the driving force behind Remix’s setup, launch, and early growth. You’ll shape our strategy, build our team, and create the momentum that carries us into — and beyond — September. If you thrive on purpose, pace, and possibility, this is your stage.

What You’ll Lead At REMIX

You’ll take ownership of the big picture and the practical steps that get us there, including:

• Steering the setup and launch of Remix.

• Building and motivating a passionate volunteer team.

• Developing partnerships across Shoreditch and beyond.

• Leading on fundraising, visibility, and community engagement.

• Setting the tone for a bold, youth‑centred culture.

• Guiding our long‑term strategy and organisational growth.

This is a role for someone who sees opportunity everywhere and isn’t afraid to make things happen.

What You'll Bring To REMIX

• A driven, entrepreneurial mindset.

• Natural leadership and the ability to inspire others.

• Experience building or leading teams, projects, or organisations.

• A passion for youth empowerment and social mobility.

• Confidence navigating fast‑moving, creative environments.

• The ability to turn ideas into action and action into impact.

What You'll Get From Your Time At REMIX

• The chance to build a charity from the ground up.

• A leadership role with real purpose and real influence.

• A platform to shape opportunities for young people across London.

• A creative, committed team who believe in the mission.

• The satisfaction of knowing your leadership will change lives.

Ready to Lead the Remix

If you’re excited by challenge, motivated by impact, and ready to help young people rewrite their futures, we’d love to hear from you.

Share a bit about your experience and what drives you — let’s build something powerful together.

About us: 

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for? 

We are looking for committed volunteers who want to combine their passion for coaching and public health.  As a Wellbeing Coach Volunteer, you’ll be supporting a community-led programme by working with clients (Punjabi women) with Type 2 diabetes to help them set goals. 

This is a meaningful opportunity to reduce health and inequalities in Hillingdon, while gaining hands-on experience and benefiting from free training and support.    

Key Responsibilities 

• Attend two sessions a month with a client (30 minutes each) over a period of 6 months.

• Setting goals, developing an action plan and supporting clients to achieve goals

• Be able to listen non-judgmentally and communicate effectively

• Signposting client to relevant organisations, activities and support

• Give regular updates to the Health and Wellbeing Programme Officer

Benefits for you: 

• Free, specialised training and mentoring provided, enhancing personal and professional skills. 

• Hands-on experience in wellbeing coaching. 

• Networking opportunities with healthcare professionals, community organisations and other volunteers. 

• A chance to make a meaningful difference in people’s lives. 

Training and support given: 

Mandatory training:  

•  Online Mental Health courses

• Diabetes online training 

• Wellbeing Coach training (ongoing) 

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses: 

We can provide expenses for travel and parking at events or training.

Skills and attributes required: 

• Ability to speak Punjabi

• Friendly, supportive and non-judgmental attitude.

• Effective communicator and active listener.

• Respectful of confidentiality and procedures.

• Reliable and committed.

• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Previous qualifications or experience in Coaching would be highly beneficial but is not needed.

Reporting to: Health and Wellbeing Programme Officer

Commitment required: 

• Full induction and Mandatory online courses, such as Health Coaching and Safeguarding online course.

• Attend relevant training when offered. 

• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers. In addition, you will be supporting clients on a one-on-one basis.

• You’ll be working with a client over a period of 6 months, and meet them at Townfield Doctors Surgery for two 30-minute sessions (twice a month) to track their progress.

Documents Required: 

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.

• A basic DBS check is required for public-facing roles.

To apply for this role: 

A H4ALL application form must be completed. You can email us or visit our website to get an application form.

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.

To apply for this role:

A H4ALL application form must be completed. 

Welcome New Faces — Become Our Membership Officer!

Volunteer Role | Lyonic Scots Society

Do you enjoy meeting new people, keeping things organised, and helping others feel part of something special?

Want to support a growing cultural society — no Scottish heritage required?

Then we’d love to have you as our Membership Officer.

The Lyonic Scots Society is looking for a friendly, organised, and community‑minded volunteer to help us grow our membership and ensure every member feels valued and connected as we support the Clan Chief in promoting the Lyonic Scots.

What You’ll Be Doing

• Managing our membership list and keeping records up to date.

• Welcoming new members and helping them get involved.

• Supporting membership renewals and answering enquiries.

• Working with the committee to grow and engage our community.

• Helping ensure members feel informed, included, and appreciated.

What We’re Looking For

• Someone organised, approachable, and good with people.

• Comfortable handling basic admin and communication tasks.

• A friendly communicator who enjoys helping others.

• Keen to support the growth of a cultural community.

• No need to be Scottish — just bring your enthusiasm and people skills.

What You’ll Get

• A warm, welcoming volunteer community.

• Experience in membership management and community engagement.

• The chance to help shape the future of the Lyonic Scots Society.

• A supportive committee who’ll value your contribution.

• The satisfaction of helping our membership grow and thrive.

If you’re ready to help welcome new members and strengthen our community, we’d be delighted to hear from you.

Reach out and join us — your support could make all the difference.

Volunteer Operations Director

Stand beside our Founder. Shape a movement. Transform futures across London.

London is a city bursting with talent — yet thousands of adults are still locked out of opportunity simply because of the postcode they were born in or the barriers they’ve had to face.

Unlock YOUR Potential is here to rewrite that story.

We’re building a new charity with one mission: to give adults from socio‑economically disadvantaged backgrounds the skills, tools, confidence and opportunities they need to thrive in the workforce — and in life.

And at this defining moment, we’re searching for a visionary Volunteer Operations Director to help turn this mission into a powerful, long‑lasting force for change.

This isn’t just a role. It’s a chance to build something that will change lives for generations.

Why This Role Matters

We are a brand‑new London charity dedicated to empowering adults through:

• Career coaching

• Employability and workplace skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real, sustainable opportunities

But to deliver these life‑changing programmes, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and help build the systems, culture and foundations of a charity designed to create long‑term social mobility.

Your leadership will be the engine that turns vision into impact.

What You’ll Do

As our Volunteer Operations Director, you will be the operational heartbeat of the organisation.

You will:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes and frameworks rooted in our values

• Coordinate teams, volunteers and projects for seamless delivery

• Prepare the charity for launch, growth and long‑term sustainability

• Bring clarity, structure and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — shaping not just what we do, but who we become.

What You’ll Gain

This role offers purpose, leadership and personal growth in equal measure.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working partnership with the Founder and Executive Director

• Influence over the direction, culture and identity of a new charity

• Experience in governance, compliance and organisational development

• A powerful leadership role that elevates your CV and career trajectory

• The deep fulfilment of knowing your work directly transforms lives

This is the kind of experience that defines careers — and strengthens communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation and strategic thinking

• Enjoys building systems, solving problems and creating order

• Has leadership experience or strong leadership potential

• Wants to be part of something meaningful from day one

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to know everything. You just need commitment, initiative and a heart for impact.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures — and unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Operations Director — and help London unlock its potential.

About the Role

We are seeking enthusiastic and committed volunteers to join our team as a Charity Support Officers. This is a flexible position where you can tailor your contribution by choosing the area that best suits your skills and interests:

• Events Support – Help plan, coordinate, and deliver charity events, including fundraising initiatives and community engagement activities.
• Policy Review – Support the review, updating, and development of internal policies to ensure compliance and best practice in governance.
• Performance Management – Contribute to monitoring and evaluating our projects, analysing outcomes, and identifying areas for improvement.
• Social Media Strategy – Assist in shaping and delivering our online presence, developing engaging content, and growing digital reach.

Key Responsibilities
Depending on your chosen specialism, you may:

• Assist in planning and delivering successful events.
• Review and update organisational policies in line with legal and sector standards.
• Collect and analyse data to support impact reporting and performance improvement.
• Develop social media content calendars and strategies to engage supporters online.

Person Specification
We are looking for volunteers who:

• Have strong organisational and communication skills.
• Can work independently as well as part of a team.
• Demonstrate attention to detail and reliability.
• Bring enthusiasm and an interest in the charity sector.
• Have relevant skills or a willingness to learn in their chosen specialism (e.g., events planning, policy research, data analysis, or digital communications).

What You’ll Gain

• A meaningful opportunity to contribute to a growing charity.
• Hands-on experience in a specialist area aligned to your interests.
• Training and mentoring opportunities to develop your skills.
• The chance to be part of a supportive and passionate volunteer community.

Take a look at our events and pop down and visit us! https://www.mentalfightclub.art/whats-on 

Lead With Purpose — Become Our Chair‑person!

Volunteer Role | Lyonic Scots Society

Do you have a knack for guiding a team, keeping things organised, and bringing people together with a shared sense of purpose?

Fancy helping shape the future of a growing cultural society — no Scottish heritage required?

Then we’d love to meet you.

The Lyonic Scots Society is looking for a confident, friendly, and motivated Chair‑person to lead our committee and help us support the Clan Chief in promoting the Lyonic Scots far and wide.

What You’ll Be Doing

• Chairing our committee meetings with clarity, fairness, and a bit of good humour.

• Helping steer the direction of the Society as we grow and evolve.

• Making sure our projects and volunteers stay on track.

• Working closely with the Clan Chief to support the Lyonic Scots vision.

• Encouraging teamwork, communication, and a positive volunteer spirit.

What We’re Looking For

• Someone organised, approachable, and good at bringing people together.

• Confident leading discussions and guiding a team.

• Able to keep meetings productive and focused.

• Passionate about helping a community thrive.

• No need to be Scottish or have Scottish roots — just the right skills and enthusiasm.

What You’ll Get

• A meaningful leadership role in a friendly, welcoming society.

• The chance to shape the future of the Lyonic Scots.

• Experience in committee leadership and community development.

• A supportive team who’ll value your ideas and energy.

• The satisfaction of helping a cultural tradition grow stronger.

If you’re ready to take the chair and help guide the Lyonic Scots Society into its next chapter, we’d be delighted to hear from you.

Reach out and join us — your leadership could make all the difference.

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Volunteer HR & Volunteering Manager

Shape our culture. Build our volunteer community. Empower Londoners to transform their futures.

London is full of talent — but not everyone gets the chance to show it. For too many adults living in socio‑economically disadvantaged communities, confidence, opportunity and access to the workforce feel out of reach.

Unlock YOUR Potential is here to change that.

We’re building a new charity dedicated to giving adults the skills, tools, confidence and opportunities they need to thrive in work and in life. And now, at this defining moment, we’re searching for a Volunteer HR & Volunteering Manager to help build the people‑powered engine that will drive our mission forward.

This isn’t just a role. It’s your chance to shape the culture, community and heart of a charity from day one.

Why This Role Matters

Our volunteers will be the lifeblood of our organisation — the mentors, coaches, facilitators and supporters who help Londoners rebuild confidence, develop skills and unlock new opportunities.

To make this possible, we need someone who can:

• Build our volunteering programme from the ground up

• Recruit, onboard and support an incredible community of volunteers

• Create a culture where people feel valued, inspired and connected

• Put in place the HR foundations that prepare us to become a future employer

Your leadership will ensure that the people who give their time to us feel supported, appreciated and empowered — because when volunteers thrive, our participants thrive.

What You’ll Do

As our Volunteer HR & Volunteering Manager, you will lead on everything that makes our people experience exceptional.

You will:

• Design and launch our volunteering programme

• Recruit, onboard and retain volunteers across all areas of the charity

• Build a positive, inclusive and values‑driven volunteer culture

• Develop volunteer policies, handbooks, training and support frameworks

• Create recognition and wellbeing initiatives that keep volunteers engaged

• Lead on HR foundations — policies, processes and compliance — to prepare us for future paid staff

• Support the Founder in shaping organisational culture and people strategy

• Ensure our people practices reflect our mission, values and commitment to equality

This is a rare opportunity to build a people‑first charity from the ground up — and to shape the experience of everyone who joins us.

What You’ll Gain

This role offers purpose, leadership and professional growth in equal measure.

You’ll gain:

• Senior‑level HR and volunteer management experience

• The chance to design and lead a volunteering programme from scratch

• Experience in organisational culture, people strategy and HR compliance

• A close working relationship with the Founder and Executive Director

• A leadership role that strengthens your CV and future career

• The fulfilment of knowing your work directly impacts lives across London

This is the kind of experience that builds careers — and strengthens communities.

Who You Are

You’re someone who:

• Loves working with people and building positive cultures

• Is organised, proactive and passionate about creating great experiences

• Has HR, volunteering or people‑management experience (or strong potential)

• Enjoys designing systems, processes and frameworks

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to be an HR expert in every area — just committed, thoughtful and ready to lead with heart.

Your Impact

Your leadership will help create:

• A thriving volunteer community that feels valued and supported

• A strong organisational culture rooted in dignity, empowerment and inclusion

• HR foundations that prepare us to employ staff in the future

• A people‑first environment where volunteers and participants can flourish

• A charity capable of delivering life‑changing programmes for years to come

Your work becomes the backbone of a movement that helps Londoners unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re passionate about people, culture and community — and excited by the idea of helping launch a transformative organisation — we’d love to hear from you.

• Lead our people.
• Shape our culture.
• Build a volunteer community that changes lives.

Join us as our Volunteer HR & Volunteering Manager — and help London unlock its potential.

We are seeking a reliable and detail-oriented HR Assistant to support our recruitment and volunteer coordination processes. In this role, you will work closely with the HR & Recruitment Officer to help deliver an efficient and inclusive recruitment experience, from advertising roles through to onboarding new volunteers.

A key part of this role involves maintaining accurate records within our CRM system to support recruitment and onboarding activities.

This is a great opportunity to gain hands-on experience in HR and recruitment within a grassroots charity environment.

Hidayah is a UK-based charity that supports LGBTQI+ Muslims by creating safe, inclusive spaces and promoting wellbeing, inclusion, and social justice.

Key Responsibilities

You will support a range of recruitment and administrative activities, including:

• Assisting with the creation and posting of job adverts and volunteer opportunities
• Supporting recruitment activities, including screening applications and scheduling interviews
• Maintaining accurate candidate and volunteer records using the organisation’s CRM system
• Assisting with onboarding tasks such as collecting documents and reference checks
• Supporting the development, review, and organisation of HR policies and procedures
• Contributing ideas and initiatives that help promote a positive and inclusive workplace culture
• Communicating professionally with applicants and volunteers via email and other platforms
• Updating and organising documents within shared systems such as Google Drive
• Supporting inclusive, fair, and transparent recruitment practices
• Attending monthly check-in meetings with the HR & Recruitment Officer
• Assisting with general HR and administrative tasks where required

• Person Specification

• Essential Criteria

• Strong organisational and administrative skills 

• High level of attention to detail 

• Ability to handle sensitive information with confidentiality and professionalism 

• Good written and verbal communication skills 

• Confidence using Google Workspace (Docs, Sheets, Drive) 

• Ability to manage time effectively and meet deadlines independently 

• Commitment to equality, diversity, and inclusion 

• Alignment with the values and mission of Hidayah LGBTQI+ 

• Desirable Criteria

• Experience using CRM systems or applicant tracking systems 

• Previous experience in recruitment, HR, or volunteer coordination 

• Understanding of inclusive recruitment and accessibility best practices 

• Awareness of challenges facing LGBTQI+ Muslims and other marginalised communities 

• Experience working or volunteering within a charity or community-based organisation 

• Time Commitment

• This is a flexible voluntary role that can be carried out alongside other commitments, provided agreed tasks are completed on time.

• Minimum of 2 hours per week, with the opportunity to contribute additional hours if available 

• Flexible working schedule 

• Attendance at a monthly check-in meeting 

• Benefits of Volunteering

• Make a meaningful impact within the LGBTQI+ Muslim community 

• Be part of a values-driven organisation promoting inclusion and social justice 

• Gain hands-on HR and recruitment experience 

• Develop professional, organisational, and interpersonal skills 

• Expand your professional network 

• Receive a reference for your CV

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People, and a cross-cutting area - Advocacy, Research and Campaigning. 

About the role

The Communication & Outreach Volunteer will work closely with the Communications, Monitoring and Evaluation Officer (CMEL), assisting in a variety of outreach and communication tasks. This new role will support the communication of the impact of IRMO’s work externally and, crucially, spend time in the community promoting our services directly. 

By supporting this area of our work, you will play a key role in promoting our services, projects and activities to the Latin American community both in-person through outreach activities such as flyering and attending events, and online through the creation of social media posts. 

This is an exciting opportunity for anyone who wants to develop their communication, design or promotional skills and professional experience. They will also be able to use their language, creative and interpersonal skills in a positive and impactful way. 

This role is particularly suited to someone who wants to volunteer with IRMO but wants the flexibility to complete their volunteering tasks on a schedule that best suits their availability and enjoys a flexible working environment. The post-holder will be expected to travel to community hubs regularly, but will also be able to complete tasks at IRMO’s offices or remotely. 

Main tasks and responsibilities

• Personally distributing flyers, posters and informative material to key community hubs such as libraries, shops, cafés and churches

• Support with the creation, translation and dissemination of informative material, such as social media posts, videos and printed leaflets

• Create visuals, flyers, posters and other materials using online tools such as Canva or Adobe Photoshop

• Occasionally accompany the CMEL officer to events or activities to take photos and videos, which can be used online

• Assisting the CMEL officer in actively promoting activities, services and events through different channels

We are looking for someone who is/has:

• Excellent verbal and written communication skills in Spanish or Portuguese and good written English

• Excellent interpersonal and communication skills

• Experience or interest in using creative tools such as Canva or Adobe Creative Suite 

• Experience or interest in social media management 

• Experience or interest in creating video or photo content

• Ability to work individually and a willingness to engage with community members 

• Confident and enthusiastic about working in a multicultural and multilingual environment

• Ability to take initiative and work with minimal supervision

• Commitment to IRMO's mission, vision and values

Additional requirements

• Two references from current/previous employers

• Basic DBS check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One-month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will get involved with the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.