Volunteer services officer volunteer roles in Manchester

This is an exciting time to lead Age UK Stockport’s Board. To be the Chair of Age UK Stockport is to be an active volunteer in our community. But it’s not the easiest volunteering role! It can be challenging, but it will be rewarding.

Our Board has recently been refreshed after the recruitment of three new trustees who, alongside our established trustees, complete the Board membership.

Our current Chair will be standing down later this year having served the maximum term for the role. We are looking for a dedicated, creative person, with a range of appropriate professional and life experiences to become our next Chair. They will have the interest and commitment to lead and drive forward the development of Age UK Stockport in line with our core values – to be Connected, Confident and Creative.

The successful candidate would join the Board as trustee and Chair Designate and then be elected Chair at the AGM in the autumn of 2026.

The Chair leads the Board, ensuring that it governs the charity effectively. You will support the Board to work together well and will manage and support the Chief Executive. The Chair is also an ambassador for the charity. 

Main responsibilities of the Chair

• Provide strategic leadership to the charity and the Board, ensuring effective governance and accountability
• Work in partnership with trustees, the Chief Executive and staff / volunteer team to achieve Age UK Stockport’s mission, vision and objectives
• Plan and chair the Board meetings and the AGM working with others to achieve this
• Act as a spokesperson and figurehead for Age UK Stockport
• Ensure Board meetings are properly run and recorded
• Represent Age UK Stockport externally, helping, with others, to build partnerships with funders, local / regional authorities, and community organisations
• With others, ensure the charity remains financially sustainable and operationally strong, delivering excellence for people in later life
• Recognise and make best use of trustees’ skills and experience
• Line manage the Chief Executive on behalf of the trustees

Trustees - Voluntary Role

We have an exciting opportunity to join this thriving and dynamic organisation as Trustees.

At SARSAS we provide support for people affected by rape or any kind of sexual assault or abuse at any time in their lives. Listening, believing and supporting them through provided vital support to people of all genders through our Helpline, counselling, group work and specialist support services.

We believe that a world without sexual violence is possible. We campaign for people affected by sexual violence because everyone deserves to live free from abuse and its impact. We are unflinching in our commitment to calling for change, in raising awareness, and in our drive for all voices to be heard. We challenge misconceptions about sexual violence and abuse through training and campaigning. We lobby both locally and nationally to promote the needs of survivors.

We need your support!

We are looking for people who can offer energy, enthusiasm, and commitment to join our volunteer Board of Trustees at SARSAS. You will be joining a proactive, engaged and supportive Board and will play a pivotal role in shaping SARSAS and supporting our work.

Whilst ideally you will have prior experience of how a Trustee role works, this isn’t mandatory: If you are committed, passionate, and determined, we would love to hear from you. We will provide training and support to help you become an amazing trustee. We would be particularly interested to hear from you have a background in communication, data, IT or risk.

It matters to us that our Trustees reflect the incredibly diverse communities we serve, and we are actively seeking younger people, people from Black, Asian and minoritised communities and people with a disability for these voluntary roles. We value lived experience of sexual violence within our staff, volunteers and trustees.

Voluntary (expenses paid)

Time commitment

We appreciate for many of our Trustees, they fit volunteering around busy work and home schedules. Overall, the time commitment is expected to be c 30 hours per year, including preparation for meetings.

All trustees are expected to attend 4 x 2.5 hours Board meetings a year (evenings) and 1 full away day each year.

We have two subcommittees that also meet an additional 4 times a year (1.5 hour in the evening), which trustees may be part of.

Being a Trustee at SARSAS is more than just turning up to a few Board meetings, as it is your skills, passion & experience that brings value to the organisation, therefore, we also ask that Trustees engage with SARSAS staff, and attend events or meetings as required, as well as responding to emails. We estimate that this covers a further 7 hours a year.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

How to apply

Closing date for applications is Midnight on Sunday 7th June 2026.

Interviews will be held remotely on Friday 19th June 2026. Please ensure you are available for an interview on this date.

Help us support families to get the right education for children and young people with special educational needs and disabilities (SEND)

We are seeking new people to join our Board of Trustees to support the good governance of our charity. It is an exciting time to join us as we work to launch our new strategy; an important timeframe as we review the Government’s White Paper on SEND and consider how best to adapt our services to ensure we reach those who need us most.

Who we are

Founded in 1983, IPSEA is a leading national charity focussed on supporting families to ensure that children and young people with SEND receive the education they are legally entitled to. Since our formation, we have actively helped to improve the education experience of thousands of children and young people with SEND. We do this by providing free and independent legal advice and casework support, undertaking policy work and delivering training on the SEND legal framework.

Who are we looking for?

We wish to recruit a number of new trustees who are committed to our vision and values and who bring complementary skills to those of our current Board members.

Trustees are expected to gain an understanding of the organisation’s purpose, and to contribute their own expertise, ensuring IPSEA fulfils its objectives, and in accordance with our charitable objects and Articles of Association

Whether you’re an experienced trustee or wanting to take your first step at Board level, we are particularly interested in hearing from people with expertise and skills in one or more of the following areas:

• IT / Digital transformation / cyber security
• Governance
• Marketing and social media
• Equality, diversity and inclusion

Please note: a lack of expertise in these areas does not mean that an application will not be considered.

Our Board should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

What we can offer you

• an in-depth induction programme, training and reimbursement of reasonable out-of-pocket expenses
• the opportunity to be involved in making strategic decisions and developing new skills
• the opportunity to apply your knowledge and experience to an important cause
• a buddying system for new trustees as you settle into the role

The expected time commitment is six trustee meetings per year (meetings are held on weekdays in central London or at IPSEA’s office in Takeley, Essex with the option to join some meetings virtually), usually one strategic planning/training day and some other ad hoc time for occasional meetings and events.

To apply 

​Please visit our website to download a recruitment pack and application form. 

Closing date for applications: 5pm on 29 May 2026

First-round interviews: week commencing 29 June 2026

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.

Applicants must have the right to work in the UK. 

About the Role:
In addition to the statutory duties of a Trustee, the Treasurer Trustee provides strategic financial oversight to support the organisation’s sustainability and effective governance.

The role is responsible for advising the Board on its financial duties, the implications of strategic decisions, and ensuring that appropriate financial policies and procedures are in place. It includes oversight of financial reporting, such as management accounts, budgets, and forecasts, and working in close collaboration with the CEO and Director of Finance and Resources.

The Treasurer Trustee also acts as a key liaison with external auditors, presents the annual report and accounts at the AGM on behalf of the Board, and chairs the Risk and Finance Sub-Committee.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.

What You Will Do

The specific responsibilities of the Treasurer Trustee are:

• Keeping the Board informed of its financial duties and responsibilities.
• Providing the Board with advice on the financial implications of their decisions and strategic plans.
• Ensuring RCSL has the appropriate financial policies and procedures.
• Having oversight of the preparation of regular financial reporting including the management accounts, forecasts and budgets.
• Liaising with and supporting the CEO and the Director of Finance and Resources.
• Liaising with the auditors and presenting the annual report and accounts to the AGM on behalf of the Board.
• Chairing a Risk and Finance sub-committee 

About You

Person Specification - Essential
Experience of being a Trustee

• An understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
• Significant experience of charity human resources including at a strategic level.
• An ability to work effectively as a member of a team.
• An ability to challenge current thinking, the method of governance and management of the organisation in a constructive manner.
• Ability to evaluate and interpret management information and other data/evidence.

Note:
This role is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 201. All Trustees are required to complete an enhanced DBS.

You will demonstrate:

• Proven experience in a relevant role or environment, with the ability to apply your skills confidently and effectively
• Strong communication skills, with the ability to engage professionally with a range of stakeholders
• Excellent organisational and time‑management skills, with the ability to prioritise workloads and meet deadlines
• A high level of accuracy and attention to detail
• The ability to work independently while also contributing positively as part of a team
• A proactive, problem‑solving approach and a willingness to take ownership of tasks
• Competence in using relevant systems, tools, or software required for the role
• A professional, confidential, and ethical approach to your work

Desirable
What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Interview Process:
Candidates will be required to attend a 3 stage interview:
Stage one: phone call
Stage 2 MS Teams Call with CEO and Board of Trustees
Stage 3: Interview with CEO and Trustee / or Director 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced DBS

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process,
such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining why this role appeals to you 
• A supporting statement demonstrating how your experience meets the skills and requirements outlined in the person specification
• Applications should be sent in PDF format 
• Closing date:  Applications will be reviewed on a rolling basis until the position is filled. 
• Interview date(s):  Two-stage process consisting of an informal conversation followed by an interview with the CEO and Chair. 

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

Make A Smile is seeking a dedicated and knowledgeable Safeguarding Officer to help us ensure the safety and wellbeing of the children, families, and volunteers we support across the UK. If you have safeguarding experience and want to use your skills to make a meaningful impact, this role offers the chance to help shape safe, joyful experiences for vulnerable children.

About the Role

The Safeguarding Officer plays a central role in maintaining high safeguarding standards across all Make A Smile Chapters. You will work closely with the Recruitment Manager to deliver high‑quality safeguarding training to volunteers, ensuring they understand their responsibilities and feel confident when working with children.

You will also lead on maintaining and updating our safeguarding policies, liaising with relevant organisations to ensure they remain comprehensive, compliant, and aligned with current legislation. A key part of the role involves supporting local officers to ensure all volunteers have an up‑to‑date DBS check before attending events.

As the charity’s central point of safeguarding expertise, you will provide guidance on concerns, advise on escalation routes, and help embed a strong safeguarding culture throughout the organisation.

What We Need You to Do

- Deliver safeguarding training to volunteers
- Maintain and update safeguarding policies
- Ensure DBS compliance across all Chapters
- Provide guidance on safeguarding concerns
- Promote best practice and support volunteers
- Liaise with external organisations and stay up‑to‑date with legislation

Qualities and Experience

We are looking for someone with:

- Proven safeguarding experience (charity, education, healthcare, or social care preferred)
- Strong understanding of safeguarding legislation and best practice
- Excellent communication and organisational skills
- A calm, supportive, and approachable manner
- The ability to coordinate processes across multiple teams
- Good judgement, discretion, and attention to detail
- A commitment to Make A Smile’s mission and values

How This Role Helps Make A Smile

The Safeguarding Officer ensures Make A Smile can operate safely, responsibly, and confidently. Your leadership protects children, supports volunteers, and strengthens trust with families and partners. By maintaining robust safeguarding processes, you enable us to continue delivering magical, meaningful experiences to vulnerable children across the UK.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Fundraising volunteer in Cannock (Staffordshire)

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document. 

It is not a checkbox.

It is not a compliance exercise.

In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)
• Vulnerable adults
• Young people
• Ex-offenders
• Volunteers with lived trauma
• Communities historically failed by institutions

If safeguarding fails, everything fails.

This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed
• Volunteers are supported, not exploited
• Risks are identified early, not ignored
• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

• Experience in safeguarding within:

 Charity

 Statutory services  

 Education

 Health

 Grassroots or community settings

• Experience working with vulnerable adults and/or children.
• Strong understanding of trauma-informed practice.
• Ability to respond to disclosures calmly and appropriately.
• Experience writing and implementing safeguarding policies.
• Risk assessment and incident management experience.
• Understanding of UK safeguarding legislation and guidance.
• Confidence challenging unsafe practice at any level.
• Ability to balance care with boundaries.
• Strong judgement under pressure.
• Clear written documentation skills.
• Capacity to work unpaid and full-time during build phase.
• Emotional regulation and professional restraint.
• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
• Develop and own safeguarding policies, procedures and reporting pathways covering:

 Adults and children at risk

 Volunteers and peer supporters

 Digital spaces, storytelling, and online engagement

• Ensure safeguarding is embedded into:

 Recruitment and onboarding

 Training and supervision

 Programme design and delivery

 Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.
• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

 Timely, appropriate responses

 Accurate recording

 Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
• Deliver safeguarding guidance and training proportionate to role and risk.
• Monitor safeguarding practice across teams and intervene early where drift appears.
• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

 Storytelling

 Online engagement

 Data use

• Maintain professional distance and emotional steadiness when handling complex situations.
• Review and update safeguarding systems as the CIC scales.
• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase
• Be comfortable working unpaid while the CIC is being built
• Be emotionally grounded and professionally boundaries
• Understand trauma without centring yourself
• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)
• Working with vulnerable adults and/or children
• Trauma-informed practice
• Policy development and implementation
• Risk assessment and incident management

Formal qualifications are welcome but not essential.
Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”
• You avoid difficult conversations
• You seek authority without responsibility
• You are uncomfortable challenging leadership when needed
• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm
• The chance to build safeguarding the right way
• Influence over how protection, care, and accountability coexist
• The opportunity to shape a future paid safeguarding role
• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems
• Vulnerable people deserve real protection
• Community work must be safe to be sustainable

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

Our Volunteer Community Pet Speakers play a vital role in educating and inspiring communities by sharing important pet care messaging with diverse audiences, tailoring their approach to their own strengths and interests.

By supporting the Community Programmes team, you will help inform and educate pet owners in key areas through workshops, community events, and outreach activities.

What will I be doing:

• Shadowing staff to train in school workshop delivery and / or leading stands at community events, across our key areas of Peterborough & Fenland.
• Once trained, delivering pet welfare and dog safety sessions to primary age children in schools, youth clubs and to uniform groups.
• Running interactive event stands at various community events to share essential information on caring for dogs, cats, rabbits, and other small pets.

Important things to note:

To keep everyone safe and ensure the best support for pet owners, we ask our Community Pet Speakers to follow these guidelines:

• When in a school environment ensure you follow the schools and Woodgreen’s safeguarding policy. This includes making sure you are never alone with a student and a member of school staff is always present during sessions.
• If you’re performing a task for Woodgreen in the community alone, always have a designated point of contact, as outlined in our lone working policy. Your safety is our priority!
• Until your training record is fully signed off, we ask that you don’t give direct advice. Instead, you can help by guiding pet owners to the right support services or making a referral to an education or outreach Officer who can assist them. This ensures pet owners get the best possible help.
• An enhanced DBS check is required for this role.

A full induction will be provided for this role which will need to be completed prior to commencing volunteering.  If driving to schools/appointments you will be expected to comply with driving licence checks and the Charity’s Driver and Vehicle policy.

Will my expenses be paid?

If a volunteer had business insurance on their personal vehicle, we can cover fuel costs.

If this sounds like the role for you, please apply now.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.