Welfare benefits volunteer roles

Global Health Access Trust is looking for a Governance & Charity Administration Volunteer to help strengthen the records, policies and administrative foundations of an international charitable organisation working towards registration.

This opportunity would suit someone with governance, legal, charity administration or senior administrative experience who enjoys bringing order, accuracy and follow-through to important organisational work.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Good governance, safeguarding, accountability and responsible stewardship sit at the centre of how that work is developed and delivered.

What you could contribute

• Help maintain governance policies, registers and organisational records
• Support preparation and organisation of governance documentation
• Help maintain accurate meeting records and action points
• Track agreed actions and follow-up
• Support orderly document management and version control
• Help ensure governance information is complete, current and easy to retrieve
• Work with the Trust team to strengthen practical administrative processes

Who this could suit

This opportunity may suit people with experience in governance, charity administration, legal administration, company secretarial work, compliance or senior administrative roles.

We particularly welcome methodical, discreet people who are comfortable handling confidential information, maintaining accurate records and working within agreed processes.

Strong written communication, attention to detail and dependable follow-through are important.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Governance, Safety & Assurance section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Global Health Access Trust is looking for a Communications & PR Volunteer to help explain the Trust’s work clearly, accurately and responsibly to supporters, partners, professional audiences and the public.

This opportunity would suit someone with communications, journalism, public relations or strong professional writing experience who values accuracy over hype and can communicate complex work in a clear, measured way.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, human capability, responsible technology, essential infrastructure, trusted local relationships and accountable funding.

What you could contribute

• Draft updates, briefings, articles and other public-facing material
• Help maintain a clear and consistent GHAT tone across communications
• Translate complex project, health and governance information into accessible language
• Support media, supporter or partner enquiries alongside the Trust team
• Help ensure public statements are accurate, appropriately evidenced and proportionate
• Support responsible storytelling that respects dignity, confidentiality and consent

Who this could suit

This opportunity may suit people with experience in communications, journalism, PR, media, public affairs, content writing or related fields.

Excellent written English and strong judgement are important. We particularly value people who can communicate confidently without exaggerating impact or relying on emotive language or imagery.

You should be comfortable working with information from different professional disciplines and checking facts carefully before publication.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Communications, Digital & Public Profile section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Global Health Access Trust is looking for experienced professionals who can help open the right doors, make thoughtful introductions and advise on how best to approach important institutions, sectors and networks.

A single well-judged introduction can be as valuable to GHAT as months of cold outreach. This opportunity is designed for people who can contribute strategically and selectively rather than commit to a regular weekly volunteering schedule.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, human capability, responsible technology, essential infrastructure, trusted local relationships and accountable funding.

What you could contribute

• Make considered introductions to people and institutions who should know about GHAT’s work
• Advise on how best to approach a sector, market or institution
• Lend judgement on positioning, credibility and timing
• Help identify appropriate routes into professional, philanthropic, institutional, corporate, governmental, academic or community networks
• Share relevant insight that can help GHAT build strong and credible relationships

Who this could suit

This opportunity may suit senior professionals with established professional, philanthropic, institutional, corporate, governmental, sporting, academic or community networks.

It is particularly suitable for people who prefer occasional high-value input to a regular weekly role.

The commitment is deliberately flexible and advisory. You may, for example, tell us: “I can make introductions but do not want a regular weekly role.”

The opportunity can usually be undertaken remotely from any country.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Partnerships, Networks & Door Openers section. There you can review this opportunity in context, explore the current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Global Health Access Trust is seeking Country Programme Leads / Country Managers to provide senior local coordination, build trusted relationships and help shape safe, lawful and effective activity in countries where GHAT works or may develop future programmes.

This is a leadership opportunity for experienced people with strong local knowledge who can connect international charitable ambition with the realities of delivery on the ground.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, local knowledge, responsible technology, infrastructure, trusted relationships and accountable funding.

What you could contribute

• Build and maintain key local relationships with partners, institutions and relevant authorities
• Coordinate local assessment, planning and delivery with the GHAT Trust Office
• Help identify healthcare-access, infrastructure, workforce and system needs
• Support the development of appropriate local partnerships and delivery arrangements
• Ensure activity is safe, lawful, culturally appropriate and properly recorded
• Identify local risks, practical constraints and opportunities at an early stage
• Help maintain clear communication between local contributors and the Trust

Who this could suit

We would particularly welcome senior programme, health, NGO, public service or international-development professionals with deep knowledge of their country or region.

You should be someone who is trusted locally, understands how institutions and communities operate in practice, and is comfortable working within written governance, safeguarding and reporting standards.

Strong judgement, cultural awareness, reliability and the ability to build credible relationships are essential.

This is a country-based opportunity. GHAT welcomes applications from people in any country where the Trust may work.

Safeguarding, identity and other role-specific checks will apply before an appointment is confirmed.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Country Leadership & International Delivery section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.inter

Global Health Access Trust is looking for a Governance & Charity Administration Volunteer to help strengthen the records, policies and administrative foundations of an international charitable organisation working towards registration.

This opportunity would suit someone with governance, legal, charity administration or senior administrative experience who enjoys bringing order, accuracy and follow-through to important organisational work.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Good governance, safeguarding, accountability and responsible stewardship sit at the centre of how that work is developed and delivered.

What you could contribute

• Help maintain governance policies, registers and organisational records
• Support preparation and organisation of governance documentation
• Help maintain accurate meeting records and action points
• Track agreed actions and follow-up
• Support orderly document management and version control
• Help ensure governance information is complete, current and easy to retrieve
• Work with the Trust team to strengthen practical administrative processes

Who this could suit

This opportunity may suit people with experience in governance, charity administration, legal administration, company secretarial work, compliance or senior administrative roles.

We particularly welcome methodical, discreet people who are comfortable handling confidential information, maintaining accurate records and working within agreed processes.

Strong written communication, attention to detail and dependable follow-through are important.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Governance, Safety & Assurance section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Are you looking for a new opportunity to make a real difference, change lives, and help create a positive, supportive environment?

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

The Wellbeing Officer Trustee provides guidance, support, and signposting on mental health and wellbeing to volunteers and service users.

KEY RESPONSIBILITIES

• Develop and implement proactive wellbeing strategies to reduce harm and support volunteers in public-facing roles. 

• Manage and respond to wellbeing queries via the designated inbox, including triage and signposting. 

• Create and maintain wellbeing resources for service users and volunteers. 

• Use feedback and data to identify wellbeing needs and improve support provision. 

• Build and maintain relationships with external mental health and wellbeing services. 

• Attend Trustee Board meetings and provide regular updates. 

• Support planning, events, and organisational activities where possible. 

• Assist with fundraising and promotion of Hidayah initiatives. 

• Participate in internal communications and maintain shared systems (e.g., Google Drive). 

• Contribute to the Annual Report. 

• Respond to communications promptly. 

• Uphold Hidayah’s values and mission. 

• Serve until the next AGM (subject to a 6-month probation period).

PERSON SPECIFICATION

Essential Knowledge & Experience

• Understanding of mental health, wellbeing, or emotional support in a community or voluntary setting. 

• Experience supporting individuals through advice, signposting, mentoring, or similar roles. 

• Awareness of safeguarding, confidentiality, and boundaries when working with vulnerable people. 

• Experience working or volunteering in collaborative or community-based environments. 

Essential Skills & Abilities

• Strong listening, communication, and empathy skills. 

• Ability to respond calmly and appropriately to sensitive or emotional situations. 

• Good organisational skills and ability to manage inboxes, queries, or tasks efficiently. 

• Ability to work independently and take initiative with minimal supervision. 

• Strong teamwork and collaboration skills. 

• Basic IT skills (email, Google Workspace, or similar tools). 

Personal Qualities

• Compassionate, approachable, and non-judgmental. 

• Reliable, responsible, and consistent in availability. 

• Committed to equality, inclusion, and supporting LGBTQ+ Muslim communities. 

• Able to maintain professionalism, confidentiality, and emotional boundaries. 

• Passionate about improving wellbeing and community support

ADDITIONAL REQUIREMENTS

• Must be 18+ and based in the UK. 

• Willingness to commit to a voluntary trustee role (approximately 4–5 hours per week minimum, with flexibility for additional time when required).

WHAT BENEFITS DO I GET FROM THIS ROLE?

• Opportunity to make a meaningful impact in LGBTQ+ Muslim wellbeing. 

• Governance and leadership experience. 

• Opportunity to shape wellbeing support services within the community.

• Training and development

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Global Health Access Trust is looking for a Volunteer Recruitment & Coordination Volunteer to help us receive, review and respond to volunteer interest and support a growing international community of contributors.

This opportunity would suit someone with experience in recruitment, HR, administration or coordination who is organised, reliable and comfortable handling people information confidentially.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, human capability, responsible technology, essential infrastructure, trusted local relationships and accountable funding.

What you could contribute

• Help review incoming volunteer applications against role requirements
• Coordinate introductory conversations and onboarding notes
• Keep volunteer records accurate and up to date
• Support communication with applicants and active volunteers
• Help ensure people are directed to appropriate opportunities and next steps
• Support a clear, consistent and welcoming volunteer journey
• Work with the Trust team to identify where additional volunteer capacity is needed

Who this could suit

This opportunity may suit people with experience in HR, recruitment, administration, volunteer management, people operations or coordination.

We are particularly interested in warm, confidential and dependable people who can communicate clearly, keep good records and follow agreed processes.

You should be comfortable working with applicants from different professional, cultural and geographical backgrounds and handling personal information responsibly.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Volunteer & People Operations section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing information about the group to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will be:

• Developing skills and confidence
• Teaching prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects

It is essential for volunteers to support FCW's ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have some knowledge of needlework.

Volunteers work in prisons around the UK dependent on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity. 

Please take some time to read the role description to find out more details about the role and what we offer to our volunteers.

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.

These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Curious about where talent comes from and how the world of work is changing? Use your research skills to make a lasting difference.

Join us to explore key talent markets, identify future skills needs and uncover insights into where future talent can be found, what skills will be in demand, and how roles are evolving across the charity, public and wider sectors. Your findings will help Young Lives vs Cancer attract and source the talent and capabilities needed to deliver our mission now and in the future.

A background in Business, Human Resources, Strategy, or a related field would be helpful. This could be through a degree, master's degree, apprenticeship, or relevant work experience.

• Gain hands on experience in strategic workforce planning, insight generation, and workforce strategy development

• Develop valuable research, analytical, and consultancy skills that can support your future career

• Build knowledge of the tools, approaches, and frameworks used to improve organisational effectiveness

• Receive reimbursement for agreed out of pocket expenses in line with our expenses policy

• Benefit from ongoing support, mentoring, feedback, and opportunities for personal and professional development

Volunteer Social Media Assistant

The role of the Social Media Assistant will be to assist the Marketing & Social Media Trustee with ad-hoc tasks and campaign delivery. This remote volunteer role is a fantastic opportunity to hone your social media skills, while helping a growing charity to extend its reach and engagement even further.

You will be working with a team of social media assistants, as well as the events team. This role is varied and provides a great opportunity to be creative; from helping create graphics to promote our events, responding to messages from members of the public, to sinking your teeth into a campaign, the Social Media Assistant role offers a varied and exciting workload.

We welcome applications from minority backgrounds, particularly the queer Muslim community. The post holder would need to be based in the UK

What you’ll be doing:

• Creating graphics and copy for a variety of social media posts

• Helping develop campaigns alongside the Marketing & Social Media Trustee to implement across our social media channels

• Drafting statements in response to relevant global events, to ensure Hidayah is at the forefront,

• Responding to messages on social media channels in a professional and sympathetic manner

• Monitoring engagement on social media channels; responding to messages, engaging with followers and liking/sharing relevant posts from other organisations

Who are Hidayah?

Hidayah LGBT are a UK based charity who are dedicated to supporting and empowering queer Muslims. We operate on a remote and entirely volunteer-run basis, with volunteers based around the UK. We run events for queer Muslims across the UK, from walks and cafe meet ups, to Ramadan Iftars, Pride events, book clubs, and much more. We also provide a safe online community for queer Muslims to connect and find friendships. Our core values of care, connect, and growth, are the heart of everything we do. 

Despite being a small charity, we are growing year upon year. We are in the process of completing our own research, and have created bespoke trauma-informed training programmes for organisations. We want to be able to continue this vital work, and would love to have you be a part of growing our organisation even further.

How much commitment is required?

We are flexible around your own schedule. As much of the role is ad-hoc, you may find some weeks you devote more hours than others, but we estimate around 2 hours per week are required on average. We appreciate that everyone’s capacities differ; therefore, this is something that can be discussed at the interview stage. 

Knowledge and experience criteria

Essential:

• Have experience of using social media in a professional manner (Instagram, Facebook, X, LinkedIn)

• Strong content and copywriting skills; the ability to develop aesthetically pleasing graphics and appropriate, engaging copy 

• Good communication skills

• Creative and proactive attitude, with a willingness to learn

• Can work well independently and as part of a team

• Organised with a good attention to detail; ability to prioritise workload and meet deadlines

• Supportive of the aims, vision and mission of Hidayah.

Desirable:

• Have experience of  video editing for social media use/using video editing software

• Previous experience with creating content for charities/non-profit organisations 

• Experience with using social media scheduling tools (Hootsuite) and Canva

• Willingness to attend in-person Hidayah events

• Awareness of issues affecting the queer and/or Muslim communities

What benefits do I get from this role?

• Contributing to Hidayah’s cause. 

• Development of professional and personal skills. 

• Reference for your CV

• Chance to work with some amazing and passionate people

Key Information

Frequency:1-2 hours per week 

Intended Commitment:~ 26 weeks (6 months)

Location:Various locations across Sandwell

Please note that applications to volunteer in this role will start to be reviewed week commencing 24th August; please allow until the end of August to be contacted.

The Role

• Meet regularly with an older person and help them identify a meaningful personal goal

• Break the goal into small, manageable weekly steps.

• Offer encouragement, companionship and practical support.

• Help them explore local groups, activities, transport or digital opportunities.

• Support them to become confident enough to continue independently when the volunteering relationship ends.

Examples of goals could include joining a community group, using public transport, learning to make video calls or reconnecting with a favourite activity.

Personal qualities and skills

• Friendly, patient and encouraging

• A good listener and communicator

• Reliable and able to attend regularly

• Comfortable helping someone work towards agreed goals

• Able to motivate and support without taking over

• Understanding of professional boundaries and promoting independence

• Confident with basic IT, email and online searches

A driving licence and access to a car may be required, depending on the person’s location and support needs.

Commitment/Details

• Frequency: 1–2 hours per week

• Commitment: Approximately six months

• Location: Across Sandwell

• Expenses: Travel expenses reimbursed

• DBS: Enhanced DBS check required and arranged by us

What you will gain

• See the direct difference your support makes

• Develop skills in goal setting, mentoring and active listening

• Receive full induction and role-specific training

• Make a meaningful impact through a defined, short-term commitment

• Training in subjects such as Befriending, Loneliness and Isolation, Making Every Contact Count (MECC), Goal Setting, and more.