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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais is a volunteer-powered charity supporting refugees in northern France and the UK. We work alongside people seeking safety to provide daily essentials, fill the gaps state support leaves, and open up access to justice. We also press the public and policymakers to act. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year-round from Calais, providing warm clothing, shelter, services and assistance to people living in dangerous conditions. In the UK, our Field Operations teams distribute clothes and essentials, run language lessons, sports and music workshops, and connect people to medical, educational and specialist services; our Legal Access teams secure legal representation and make sure people are informed and empowered throughout their asylum claim.
Our work is informed by an Advisory Board of people with lived experience of seeking safety, who provide strategic input and feedback.
About the role
We're appointing more Trustees with lived experience of seeking asylum. You'll join as we begin a strategic review that will shape our priorities for the coming years - so your insight will help decide where a charity working on the front line of the hostile environment puts its energy next, and make sure those decisions reflect the realities and aspirations of the people we exist to serve.
As a member of the Board, you’ll be working to set Care4Calais' strategic direction, hold us to our governing documents and legal duties, and support and challenge the leadership team so the charity can grow and thrive.
You don't need previous governance experience. We will support you and give you what you need to do the role well.
What Trustees do
Purpose and compliance
Ensure Care4Calais complies with its governing document, charity law and other applicable regulation
Ensure we pursue our charitable objects, and that all activities and resources advance that purpose
Contribute to regular reviews of our own governance
Strategy and direction
Shape and review strategy, and advise on our purpose, vision, goals and activities
Review what we're achieving and how effective our activities are
Stay alert to changes in our operating environment and ensure our purpose and activities remain relevant
Risk, finance and oversight
Ensure key and emerging risks are identified, monitored and mitigated
Oversee financial plans and budgets, monitor progress, and review and approve financial statements
Ensure robust processes for handling money and accurate record keeping
Ensure income generation is on target, lawful, and doesn't expose us to undue risk
Ensure the effective and efficient administration of the organisation
Judgement and stewardship
Use your own judgement to make decisions that are honest, lawful and in Care4Calais' best interests
Avoid conflicts of interest or loyalty where you can; declare and record those you can't
Support and challenge the leadership team in exercising their delegated authority
Promote our aims and reputation through your skills, knowledge and contacts
Attend Board meetings prepared to contribute
Who we're looking for
Lived experience of seeking asylum
Willingness to understand and accept a trustee's legal duties, responsibilities and liabilities, and to act in the charity's best interests
Strong commitment to our cause, values and strategic objectives
A strategic, critical thinker who is comfortable asking questions, challenging assumptions and sharing views with respect and confidence
Ability to work as part of a team, understanding that trusteeship is collective
The time to do the role well - attending meetings and taking an active part in discussion
Support you'll get: structured onboarding, a buddy from the Board, and external mentoring through the Experts by Experience Employment Network.
Terms of service
The role is voluntary, with reasonable expenses reimbursed. Trustees are appointed for a 3 year term which is renewable. We expect trustees to attend all scheduled Board meetings, with reasonable allowances for extenuating circumstances.
As a small charity, there will be times we need you beyond Board meetings — scrutinising papers, advising on new initiatives, or lending expertise on a particular issue. Trustees are encouraged to visit our operations in the UK and northern France.
All appointments are subject to the standard requirement that candidates are not disqualified from acting as a charity trustee under the Charities Act; you'll be asked for the relevant declarations.
How to apply
Send a CV and a letter of interest (1–2 pages) setting out why you want the role and how you meet the person specification.
Skills and insight come from a wide range of life experiences, not only paid work - tell us about any experiences, learnings or perspectives you think would help you thrive here.
You will never be asked to describe your lived experience at any stage of this process unless you choose to.
Want an informal chat first? Contact Wilf Sullivan, Chair of the Board wilf [@] care4calais .org
Shortlisted candidates will be interviewed online after the closing date.
We can help with digital access or a quiet space for interviews. Tell us about any reasonable adjustments you need and we'll arrange them.
Equality and safeguarding
Care4Calais is an equal opportunities employer and an anti-racist organisation. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
We are a proud member of the Experts by Experience Employment Network (EBE), which works towards a charitable sector led by people with lived experience of the asylum system. We've moved away from one-size-fits-all recruitment to make our process fair, supportive and accessible. Applicants are welcome to use the guidance at ebeemployment .com and to contact the EBE support team for help with your application and, where available, one-to-one interview preparation.
We are committed to safeguarding. Our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values aligned with a culture that promotes safeguarding.
Volunteer-run charity supporting refugees in the UK, and France. We believe everyone deserves a safe home.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trustees wanted – help shape the future of Musculoskeletal Education with SOMM
We’re looking for engaged, thoughtful and proactive Trustees to join the Council of the Society of Musculoskeletal Medicine (SOMM).
This is a working Board, and we are looking for people who will contribute, challenge and help move the organisation forward.
What we need - We are particularly keen to hear from individuals with expertise in:
· Digital / Data Strategy – digital transformation, data-driven decision making, cyber awareness
· Marketing & Communications – brand, engagement, audience or membership growth
· Commercial / Growth (desirable) – income diversification, business development
The Role - As a Trustee, you will:
· Contribute to strategy, governance and long-term direction
· Provide constructive challenge and independent thinking
· Support key areas of organisational development
· Act as an ambassador for SOMM
Commitment: 3–6 meetings per year + occasional project work (approx. 2–4 hours/month)
We are looking for someone who will bring:
· Sound judgement and integrity
· A willingness to contribute and engage
· The confidence to challenge constructively
Why join us?
· Shape a respected national MSK education provider
· Work with a knowledgeable and supportive Council
· Make a genuine, tangible impact
Diversity & Inclusion
SOMM is committed to building a diverse and inclusive Council. We actively welcome applications from individuals from underrepresented backgrounds, including different ethnicities, genders, career stages, and sectors, to better reflect the communities we serve.
• A short expression of interest (max 1–2 pages or email) outlining your experience and what you would bring to the role
• A brief CV or LinkedIn profile
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Length of Placement: 2 months minimum, with opportunity to extend
Help Us Reach More People
Volunteer SEO Expert needed to launch Long Covid Support's new digital home
What will you be doing (role overview)?:
Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.
What are we looking for (about you)?
Essential skills and experience:
· Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)
· Experience with Google Analytics and ability to set up meaningful tracking
· Able to use Squarespace
· Ability to explain technical concepts clearly to non-technical people
· Enthusiasm for working with a charity and making a difference
· Good communication skills and ability to collaborate across teams
Nice to have:
· Experience with Google Ad Grants
· Understanding of website transitions and migration SEO
What difference will you make:
When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.
Key Responsibilities:
· Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us
· Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable
· Lead keyword optimisation as a result of our name and brand change
· Set up Google Analytics to help us gather robust, high-quality data from our new website
· Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need
· Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream
· Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.
Application Process:
To apply please upload your CV.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
Ready to make a difference? We'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion within the person’s home
• A companion outside the person’s home
Examples of the type of support the service offers include:
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Helpline Call Taker (Family Support Volunteer)
As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.
This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.
Responsibilities:
Training and Development:
All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further learning and development opportunities are available to support volunteers in their roles.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PUBLIC HEALTH INTERN
Remote / London-based opportunity
Part-time | Flexible | 3-6 months
Are you completing a Degree or Masters in Public Health and looking to apply your research and writing skills to real-world impact?
Adanna Women’s Support Group (AWSG) is offering internship opportunities for motivated Public Health postgraduate students who are passionate about tackling health inequalities and shaping policy change.
AWSG is a Black and Minority Ethnic Women-led organisation working to improve health outcomes for African, Caribbean and Asian communities in London. We campaigns and programmes in mental health and domestic abuse, health inequalities in BAME women, cultural competency, patient advocacy, research, and community engagement.
What You’ll Be Doing
You will contribute to work that informs local and national strategies and influences health systems.
We’re Looking For
Experience in BAME women and women’s health, mental health, health policy or community engagement is a bonus but not essential.
What You’ll Gain
How to Apply
Send your CV and a short statement (max 300 words) explaining why you’re interested in public health equity and working with AWSG
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
Key requirements
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
Key requirements
Additional location information
Home and local area.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
Key requirements
Additional location information
Home and local area.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
South Shields Memory Walk is back for 2026, and so are our amazing volunteering opportunities. Memory Walk is so much more than a sponsored walk. Every year thousands of people come together to remember and bring hope for a brighter future. It will take a society to beat dementia and by volunteering at Memory Walk you can be a part of it.
This is a walk like no other; this is thousands of people walking for a better future for those with dementia. Join the volunteer team on Saturday 10th October at Bents Park in South Shields.
There is something for everyone, with roles based in the event site and along the route. Be part of an unforgettable event experience as you cheer at a marshal point, follow the route as a back marker, sell some goodies or congratulate walkers with their finish line medal. You will have the opportunity to pair up with a friend or another volunteer and we’ll make sure you have everything you need!
Sign up to volunteer at Memory Walk this October!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are passionate about the wellbeing of Anglican clergy and their families, are strategically minded and want to make a meaningful difference, we would love to hear from you.
St Luke's is a small charity that works collaboratively to support clergy wellbeing. Our trustees play a vital role in shaping our strategic direction. safeguarding our mission and ensuring we continue to respond effectively to the evolving wellbeing and mental health needs of those we serve.
As a trustee, you will contribute to governance, provide oversight and support the long-term sustainability of the charity. We usually have three scheduled online meetings, and one in-person meeting a year with other ad-hoc meetings as required.
All trustees are expected to engage in regular email communication and respond promptly to requests and decisions.
As a charity working within the Anglican Church, we ask that our trustees have a personal Christian faith, along with a good understanding of the Anglican church and the issues facing clergy today.
We believe that our board should reflect the communities we serve. We actively welcome applications from people of all ages, backgrounds, and identities, especially those currently underrepresented in charity leadership. We are particularly interested in hearing from individuals with professional financial expertise, medical experience, and relevant lived experience.
Applications are via CV and Covering Letter - please see recruitment pack for details. CV's without a covering letter will not be accepted and will not be considered for shortlisting.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cystar
We empower people with PCOS through a personalized digital platform for education, care, and community.
We’re looking for an experienced and results-driven Digital Ad Campaign Manager to help grow the Cystar app through strategic digital advertising.
As an early-stage FemTech startup, we’re looking for someone with at least 2–3 years of hands-on experience managing digital advertising campaigns who can help us reach more people living with PMOS (Previously PCOS). You’ll work closely with the Founder to plan, launch, optimise, and measure advertising campaigns across Meta (Facebook & Instagram), Google Ads, TikTok, and other digital platforms.
This is a fantastic opportunity for someone who enjoys creating high-performing campaigns, analysing results, and helping a mission-driven startup scale its impact.
🚀 What You’ll Do
📢 Digital Advertising
🎯 Campaign Optimisation
🎨 Creative Collaboration
📊 Analytics & Reporting
🤝 Collaboration
🌿 We’re Looking For Someone Who:
⏱️ Time Commitment
Flexible (around 5–8 hours per week). We’ll work around your availability.
✨ Why Volunteer With Us?
💛 If you’re passionate about digital advertising and want to use your skills to help grow a purpose-driven health-tech startup, we’d love to hear from you. Join us in helping more people discover Cystar and access better support for managing PCOS.
Minimum Hours per Week:
7-9 hours per week
Duration:
1-2 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Sustainability Forum
We empower Zambian youth with education, mentorship, and funding to drive SDG-focused solutions.
We are looking for a creative and committed Graphic Designer to help us coordinate our upcoming Youth SDG Summit in Zambia that will impact 1,000 youths.
Your designs will shape how our work is seen and understood, from social media content and reports to campaign visuals and volunteer materials. Through your creativity, you will help amplify issues such as mental health, climate action, and civic participation in ways that move people to care and act.
This role is ideal for someone who understands that design is not just about aesthetics, but about communication and impact. You will work closely with our team to translate complex realities into visuals that are simple, powerful, and human.
When you volunteer as a Graphic Designer with YSF, your work will help attract support, strengthen visibility, and ultimately ensure more youths are seen, heard, and supported.
Minimum Hours per Week:
2-3 hours per week
Duration:
One-off project
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.