Refugee volunteer roles

This is an exciting time for the Helen Bamber Foundation Group as we continue to grow our impact and strengthen our services for survivors of torture, trafficking, and human cruelty and those seeking protection. Our work is more crucial than ever, as we advocate for vulnerable individuals within a challenging and evolving global landscape.

This year, we are looking to find five inspirational Trustees to join the Group supporting Helen Bamber Foundation and Asylum Aid, comprising three new Trustees for Helen Bamber Foundation and two new Trustees for Asylum Aid. We are also looking for one of those new Trustees to sit on both Boards.

At Helen Bamber Foundation we are looking for three trustees with experience in one or more of the following areas:   policy, advocacy, public affairs or strategic communications; clinical or therapeutic experience; or human rights expertise.

At Asylum Aid, we are looking for two trustees with experience in one or more of the following areas: finance and accounting or someone with lived experience of being an asylum seeker, refugee or having sought another form of humanitarian protection in the UK, or of statelessness.

As a trustee of Helen Bamber Foundation or Asylum Aid, you will be part of a small team of volunteers who are collectively responsible for developing and guiding the strategic direction of the organisation and steering the long-term stability of your charity. 

At Helen Bamber Foundation we are looking for three trustees with experience in one or more of the following areas:   policy, advocacy, public affairs or strategic communications; clinical or therapeutic experience; or human rights expertise.

At Asylum Aid, we are looking for two trustees with experience in one or more of the following areas: finance and accounting or someone with lived experience of being an asylum seeker, refugee or having sought another form of humanitarian protection in the UK, or of statelessness.

For details of how to apply and who to speak to get find out more about this opportunity, please refer to the Trustee Recruitment Pack. 

Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.

Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5.30pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club.  Many come from families where English is a second language.

Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading.  Volunteers commit to one session a week on Friday (3.30 – 5.30pm). 

Our Mission

Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

What are we looking for?

• Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children. 
• You are friendly, patient and can have rapport with children easily.
• Able to help with maths and English at primary school level. 

What is the time commitment?

• Ideally at least one academic term
• Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays

How will you be supported?

• You will be supported by the Family Services staff team. 
• You will have access to wide range of e-learning topics.  Child safeguarding and fire safety awareness is mandatory for all new volunteers.
• You will be reimbursed for travel expenses.

We are looking for a Program Coordinator for our Scouts Program based in Ioannina, for a minimum commitment of 6 months.

In this role, you’ll be coordinating the daily planning and delivery of activities for young refugees in two refugee camps: Katsikas and Agia Eleni.

The program consists of English language classes, educational workshops and excursions outside of the camp. The program engages around 50 children at each site, between the ages of 8 and 17, the majority of whom are from Iraq, Afghanistan and Syria.

For this role:

Initially, you will work closely with the outgoing Program Coordinator to learn how the program functions. This may last a few weeks and may include preparing and delivering sessions in line with your skills, supporting teachers, and helping organise weekend excursions. This gives us a chance to see your capacities and conduct a thorough handover. 

Role Description:

You will…

• Coordinate, delegate, and manage a team of 4-5 volunteers in the daily operations of the Scouts Program
• Develop current programming in coordination with the Programs Manager and project team member
• Assess impact and effectiveness of the program in line with its objectives
• Plan and deliver effective educational and outdoor activities, within a theme-based, modular curriculum
• Ensure a high quality of program implementation, with the ability to provide behaviour management and safeguarding training to new volunteers
• Directly supervise and support project team to ensure effective inductions and transfer of key skills/knowledge take place between short term team members
• Liaise and collaborate with relevant local and national authorities and stakeholders
• Represent Second Tree in relevant external meetings with international actors (UNHCR, IOM, ASB, Intersos, TDH) or local authorities (municipality, army, police, etc)
• Capture and compile relevant M&E on the program
• Conduct interviews with volunteer candidates

Skills:

You are able to. . .

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks
• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way
• Have a strong sense of humor, being able to make fun of yourself is key
• Care for people, the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Prioritise and delegate tasks effectively, ensuring all deadlines are met
• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
• Communicate in English, both written and orally
• Learn quickly, managing a wide-ranging and intense workload

Knowledge:

You understand…

• What is required to work and effectively communicate in complex and volatile contexts
• Essential background of the refugee crisis and its impact
• Essential behaviour management techniques which can be employed effectively with children and young people
• Your own personal leadership skills/profile and how to effectively manage a team

We offer:

• Accommodation in a shared house.
• Transportation to/from work.
• After completion of a three-month trial, if you commit long-term, small monthly expenses refund.

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

This role is for people who already have some previous experience in people facing roles. We are looking for people who have empathy, are good listeners and are non-judgemental. You will be supporting a small number of clients who have more complex needs and require extra support to get through difficult situations. We are looking for people who have two to four hours a week to spare. You will be offered support in this role by the Partnership.

Support clients by:

• Providing moral support in meetings and making sure the client understands.
• Making phone calls or supporting a client to make calls.
• Helping with form filling and letter writing
• Working with clients on solutions to more complex issues e.g. debt.

Benefits for you:

• Support from a Case Worker Co-ordinator

• Increasing your knowledge of the asylum process and immigration law
• Improving your knowledge of community resources and how to support clients to access them

• Establishing relationship with clients who appreciate someone walking alongside them

If you are interested in becoming a Caseworker please submit your CV and someone from the Partnership will contact you. 

Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.

BACKGROUND:

• The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we: 
• Provide a home to 39 young people
• Offer support to local children and families at risk
• Help families keep or find a stable home and manage their money
• Mentor people to find work or training
• Help people secure their legal right to remain in the UK and access homes, work and benefits.

Last year we helped over 1200 people including nearly 600 families and 230 children and young people.  Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life.  We want to see the value in each individual and nurture potential, helping young people and families to thrive.

The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy. 

OUR PEOPLE - We believe each person matters: 

Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere. 

We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work. 

Our staff and volunteers: 
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness. 

The HUB on Medway Street is the main entrance for clients who wish to access the services on offer.  Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services. 

Summary of Role.

You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)

Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.

This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.

What will you be doing?

• Answering the intercom and buzzing clients in when they arrive
• Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
• Registering new clients and booking an appointment with the Assessment team
• Assisting with the collection and distribution of client mail
• Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
• Printing off and posting out letters to clients
• Possibility of assisting with benefit claims/forms

Other tasks that can be undertaken during quieter periods:

• Assisting clients and staff with phone calls if volunteer speaks a needed language

What are we looking for?

• You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
• Some experience of customer service or dealing with a diverse range of people desirable
• Good listening skills
• An ability to communicate well and with confidence when handling enquiries
• Some IT skills useful
• A non-judgemental attitude towards people’s problems in their lives

What is the time commitment?

We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly! 

How will you be supported?

You will be supported by the Advice and Assessment team  

You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty

You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.

Recruitment Procedure

Apply> Informal interview> Reference and DBS checks> Trial period

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross in Lille. The programme will run from September 2025 – August 2026.

You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the French Red Cross undertake in Lille. This is a great opportunity to get involved in these projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!

The French Red Cross operates a project called “Mobile support programme for migrants” (DMSE) along the shores of northern France. This programme aims to “go towards” migrants and provide them support directly in the makeshift camps. The project offers three main services: access to care, maintaining and restoring family links and supporting unaccompanied children. The successful volunteer will likely spend 2 days a week in the field supporting migrants, 1 day in the office providing administrative and logistical support and 1 day will be dedicated to their individual Element project, a chance for the volunteer to develop their own project or cultural exchange activity. The remaining day will be treated flexibly and could see the successful volunteer supporting the French Red Cross on their other projects such as helping the FRC in launching first aid training for migrants.

Please note that only young people based in Wales can apply for this role. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.

They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Do you have a passion for food and community, work in hospitality or enjoy cooking in a sustainable way and want to use your experience to help the community?

Are you studying public health, nutrition or social policy?

Are you passionate about social change and working to support marginalized groups? This is a great opportunity for anyone interested in any combination of the following:

• Addressing social isolation and food insecurity
• Operations management
• Local food systems and sustainability
• Youth engagement work
• Refugee and asylum seeker support
• Non-profit coordination

Role Responsibilities:

• Supporting the project manager in delivering our aMAZIng Meal Box Service. – Ensuring the kitchen is well managed & food hygiene standards are met – Communicating with volunteer groups
• Assisting with the training of new volunteers to meet in house standards
• Uphold the mission and values of The MAZI Project!

Requirements:

• Organised, passionate, resourceful, good attention to detail
• Ability to communicate, follow instructions and collaborate or lead effectively
• Willingness to work with many different personalities: friendly and approachable
• Ability to maintain a positive attitude; enthusiastic and committed

Learning Outcomes

(dependant upon applicants’ areas of interest)

• Local food systems and seasonal eating
• The MAZI Project’s charitable processes, development work and structures – Accessing on-going funding revenues
• The implementation of logistical systems
• Improving services for refugees and asylum seekers
• Building networks within the local food and hospitality industry

Extra perks

• Snacks, tea and a good time every Tuesday
• Any surplus fresh local and organic veg to top up your fridge
• Discounted tickets to our supper clubs hosted some of Bristol’s best chefs – The opportunity to start your own projects, initiatives or events
• Giving back to your community!

We welcome all applications, including those from under-represented backgrounds. Whether you have experience in the charity sector or want to take your first step into this industry, we would like to hear from you if you have the enthusiasm, insight, and commitment. We have a firm commitment to encouraging fairness and diversity in our workforce and we welcome applications from disabled people and those from BAME backgrounds.

Who is The MAZI Project?

We are a Bristol based charity empowering marginalized 16 – 25 year olds through food. We support care leavers, young asylum seekers, youth recovering from homelessness and fleeing domestic violence.

We do this by:

1. Feeding young people great local and nutritious food with our aMAZIng meal kits 2) Building connections within Bristol’s food scene
2. Hosting aMAZIng events to create a community and togetherness
3. Build young people’s confidence, practical skills and food independence

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? 

We are offering 3 young people aged 18-25 the opportunity to volunteer with the Portuguese Red Cross in Cucujães, serving the Municipality of Oliveira de Azeméis. The programme will run from August 2025 – November 2025. 

All our placements are fully funded, with travel, accommodation, visas and health insurance costs covered, and volunteers receive a small monthly allowance to cover additional expenses. 

You will support the local community in three main areas: Social Assistance and access to Welfare Services, Emergency Response & First Aid, and Youth Engagement. This is a great opportunity to get involved in social action projects and find out what you are interested in!

Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs. 

Who we are

The Molly Huggins Foundation is a newly launched charity with a bold mission: to drive long-term, place-based investment in communities that are too often overlooked. We’re a subsidiary of Metropolitan Thames Valley Housing (MTVH), with a vision to raise £75 million through fundraising, partnerships, and internal contributions by 2035.

Our work centres on homelessness prevention, youth opportunity, employment support, and community capacity building. In 2025, we’ll merge with the established MTVH Migration Foundation, bringing 15 years of grant-making experience supporting migrants and refugees, into one powerful, national platform for change.

Lady Molly Huggins founded Metropolitan in 1957 to create stable homes and strong communities. Today, her name lives on in a foundation committed to profound, lasting impact, fuelled by the lived experiences of residents and delivered in collaboration with the people who know their communities best.

About the role

As our first Chair, you’ll help shape the strategic direction of this charity at a pivotal moment. You’ll lead our Board, guide the integration of two foundations, and provide high-level oversight on finance, governance, and risk. Just as crucially, you’ll act as a visible ambassador, bringing credibility, networks, and a deep belief in our mission.

This is a voluntary role with a time commitment of approximately two days per month and a three-year term (renewable up to six years). You’ll work closely with the MTVH Executive team and stakeholders across housing, social justice, and philanthropy to help unlock the potential of communities across the UK.

Who we’re looking for

We’re seeking a values-driven, strategic leader with significant board experience—ideally as Chair or senior trustee. You’ll have:

• A strong understanding of governance and charity compliance.
• Credibility and confidence to influence at senior levels across sectors.
• A commitment to tackling inequality and advancing social justice.
• Experience in strategy, financial oversight, and partnership development.
• Knowledge of housing, community development, or migration issues is welcome, as is experience in fundraising or philanthropy at scale.

We especially encourage applications from those with lived experience of social housing, migration, or community marginalisation. More than anything, we’re looking for someone with vision, integrity, and a passion for building better futures—with communities, not just for them.

Come and join London's Hopscotch Women's Centre's Board of Trustees in the roles we have available, including specialities:

HEALTH AND SOCIAL CARE

HUMAN RESOURCES

WOMEN'S SERVICES

We meet 4 times a year and help shape the strategy and aims to further the mission of Hopscotch Women's Centre, supporting ethnically minoritised women facing abuse, poverty, mental health issues, unemployment and insecure immigration status. We also have a Homecare service, which is our admired social enterprise and a part of our charity.

Do look at the attached Job Descriptions and let us know if you have any questions - our CEO is on hand to have a chat. Thanks!

We want to find four new Trustees to join Hear Me Out’s Board.  We’re looking for people with expertise relevant to our work, who work well with colleagues and can help make good decisions. We’re especially keen to find people who can bring us:

• Personal experience of immigration detention, asylum and immigration enforcement, and/or
• Expertise in generating gifts and earned income, especially through relationships with major partners and donors

The Trustee role is unpaid. 

Our Board of Trustees

The Trustees are the group in charge of Hear Me Out.  They are responsible for what we do, and are the guardians of our charitable work. Our small team of staff, led by our Director and Artistic Director, deliver the work, and the Directors report to the Trustees.  All these people work together to make Hear Me Out’s aims a reality, and keep it that way.

The Board of Trustees meet 4 times a year, currently on Thursday afternoons.  The meetings last 3 hours with a break in the middle.  Information is sent out before the meetings about the topics to be discussed, in written papers and sometimes as audio/video.  We also want Trustees to get involved in something else, perhaps a music activity or a group working on a special project, so that they bring deeper knowledge of Hear Me Out’s work into Board meetings.

Charity boards can sometimes feel quite posh and formal, with unspoken rules that confuse and exclude. But we think ours is a friendly place to be, and a good team where everyone is respected.  And we’re on a journey to unpack how it works, to make sure it’s only complicated when it really needs to be.  So we think being a trustee at Hear Me Out will be a good experience for people with different backgrounds and life experience – whether or not they’ve done anything like this before.  We need lots of wisdom to make good decisions about our complex work in this troubling time, and that’s the way to get it.

Lived experience and professional experience

Professional experience and lived experience are of equal value on our Board.  We need Trustees who understand what the people we work with are going through and what they need, and who can help make that happen.  That combination will give us the strongest impact.

We want to bring more people with personal experience of detention, asylum, immigration enforcement and/or racial discrimination into leadership roles in Hear Me Out.  We’ve started to do this but don’t yet have the critical mass of lived experience that will really place our organisation inside the communities we serve.  If you have this kind of experience then we would really love to hear from you.  You don’t need to have been a trustee before or to have a standard work CV.

We also want people’s professional experience.  Fundraising and income generation are particular issues for us at present, but our work needs a range of professional skills and expertise, so there are lots of ways to contribute.  So if you’re interested, tell us everything you can bring to the role.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young person aged 18-25 the opportunity to volunteer for 3 months with the Spanish Red Cross in Manresa (Creu Roja Manresa). Placements dates are planned for: September 2025 – December 2025 (subject to visas).

You will be supporting the Creu Roja Manresa youth team’s work with children and young people from excluded backgrounds e.g. migrants, those in the travelling community, homeless families and/or those with poor socio-economic conditions. You will assist in providing practical support e.g. a place to wash clothes, shower, have a meal, and assist with supported environment activities for children e.g. psycho-social support, support with homework, and a space to play.

You will support 3 projects run by the youth team which are thematically linked by humanitarian action at a community level, aimed at preventing social exclusion and improving young people’s well-being.

• Casal-ot: offers 3 hours of evening activities for a group of children, aged 3 -12 years old, during weekdays. Children are divided into groups and rotate through hands-on games, board games, and computing. Those with homework receive help with it, and each child has a responsibility in the kitchen (clearing, laying the table, washing up etc) related to the evening meal.
• Ludugurus: the Ludoteca is a bespoke building based over three floors, providing youth group activities for different age ranges during weekday evenings between 5.30 and 8.30pm. The groups are aged 6-10, 10-12 and 12-14 and the Ludoteca offers an outdoor space to play football, a homework room for quiet study as well as computers for games, board games and arts and crafts projects.
• JNA (Jo’venes Nu’cleo Antiguo (Teenagers from the Old Town): attended predominantly by boys, JNA is based around designated outdoor space which includes a football pitch/basketball court. The age range is between 12-16, for 2 hours per evening, and includes a different sport each week, as well as occasional workshops on health, sexuality, healthy eating etc. The football team may also play at weekends in local leagues.

This is a great opportunity to get involved in these projects and find out what you are interested in. The main thing we want to see is your motivation for this placement!

Typical tasks may involve:

• Running activities with children, using your own initiative and creativity
• Meeting with staff and volunteers to plan, monitor and evaluate activities
• Supporting activities with young people
• Studying Catalan for at least one-two hours per day in order to facilitate integration into the host community and the project.
• Getting involved in other activities and/or services of the Red Cross in Manresa that may be of interest to you
• Please note that only young people based in Wales can apply for this role. Interviews will take place online with shortlisted candidates.

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

Please note that only young people (aged 18-25) based in Wales can apply for this role. Depending on the situation at the time, we will either run an in-person selection day or run zoom interviews with shortlisted candidates.