Volunteer Service Coordinator Jobs in Birmingham

At the Adult Literacy Trust (ALT) we believe that literacy is a right, not a privilege, and we want everyone to have the chance to reap the benefits of this crucial life skill. We know how invaluable literacy is in changing learners’ lives, improving their life chances, employability, health and wellbeing.

ALT partners with adult education providers in some of London’s most deprived areas to offer our services to those who could benefit most from our support. Our approach is learner-led and focuses on helping adult learners to feel supported, empowered and confident in their literacy development. 

Founded in 2021, ALT is a young but ambitious charity and we’re looking for an organised, dedicated, and ambitious Recruitment Coordinator who will be at the very heart of delivering our growing service. As Recruitment Coordinator, you’ll coordinate our volunteer recruitment programme and steward applicants through our processes to become fully onboarded volunteers, ready to support adult learners.

Position: Recruitment Coordinator

Location: Remote/home-working with regular in-person work across London as required (varies according to time of year but an average of once per week, reasonable travel expenses covered)

Hours: 21 hours per week. Either three full days per week or four/five shorter days per week.

Contract: 1 year contractor position (subject to extension), £38,000pa pro rata (0.6 FTE)

Your primary responsibilities as Recruitment Coordinator

· You’ll be responsible for coordinating & implementing ALT’s volunteer recruitment programme

· You’ll work to ensure a robust pipeline of volunteer applicants to support our growing programme

· You’ll foster connections with community partners to ensure ALT’s volunteer opportunities are visible within the communities where we work

· You’ll be a welcoming and professional first point of contact for volunteer applicants

· You’ll support all volunteers through the application, training and onboarding process

· You’ll work to foster a strong and vibrant volunteer community, coordinating an annual calendar of volunteer events and leading the organisation of volunteer socials

· You’ll support with learner recruitment as needed

This role is for you if:

· You have a genuine passion for our mission, and want to help break the cycle of poor literacy

· You are warm, approachable, and eager to support volunteers and adult learners alike

· You are pro-active, responsive, and able to work under your own initiative

· You have experience of recruiting and coordinating volunteers

· You communicate clearly and concisely and can build rapport with people at all levels

· You are detail-orientated

· You are organised and can work independently to tight deadlines

· You want to join a small team and help grow the ALT programme as we expand across London

Essential criteria:

· You are London-based (or within a commutable distance to attend frequent in-person activity)

· You are comfortable working principally home-based

How to apply

If you would like to apply for this opportunity, please submit a CV and a Supporting Statement (of no more than one side of A4) demonstrating your suitability for the role and outlining why you would like to work for the Adult Literacy Trust.

The deadline for applications is Sunday 6th April. Candidates should be available for first round interviews on either the 15th or 17th April. We welcome candidates from a diverse range of backgrounds, and we are happy to make reasonable adjustments. If you need any support with your application, please contact our team. 

Step into a transformative journey with Working Options.

We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference.

This year we aim to reach over 90,000 young people in-person and over 2.5 million online. 

As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.

Person specification

We are looking for someone who:

* Has a genuine interest in our work.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the England today.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Hertfordshire.

Position: S11253 Stroke Support Coordinator

Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)

Hours: Part-time, 28 hours per week

Salary: £21,391 per annum (FTE £26,700 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 14 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.

• Supporting a diverse caseload including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

• Providing personalised information, advice and support. 

• Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

• Working with other health and social care professionals across the stroke pathway to ensure high quality support.

About You

You will have experience in:

• Experience/ background in a caring profession, ideally supporting people with disabilities

• Excellent IT skills and an ability to maintain accurate records.

• An affinity with the values of the Association.

• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

About the Role

Sense is recruiting for a Volunteer Development Lead to join our fantastic People & Culture Team, working on a hybrid basis between home and our offices in either London or Birmingham. We can also accommodate candidates able to commit to a part-time schedule (minimum of four days per week).

The Volunteer Team owns the strategic overview and direction of volunteering at Sense. As a key role in growing, supporting and enhancing volunteering across Sense, they work collaboratively with all functions across the organisation to help shape volunteering opportunities, improve volunteer experience and embed processes that ensure volunteers feel valued and empowered to make a real impact.
 

The main duties and responsibilities include:

• Support with the delivery of Sense’s Volunteer Strategy, helping to ensure all activity aligns with Sense’s vision and mission.
• Increase volunteer participation by developing inclusive and meaningful opportunities that cater to diverse interests, skills, and availability.
• Enhance the quality and impact of volunteering by establishing clear guidance on volunteer engagement and management.
• Ensure volunteering at Sense is accessible, inclusive and contributes to the charity’s overall mission.
• Develop innovative and new volunteering models, including micro-volunteering to further enhance our work.
• Help design and deliver Volunteer Management workshops to help equip volunteer managers across the organisation with best practice tools, and strategies to enhance the volunteer experience.

To succeed in this role, you will have:

• Experience in developing volunteer programmes and volunteer management.
• Strong knowledge of best practices, legislation and emerging trends in volunteering.
• Demonstrated success in delivering strategies and/or large-scale projects.
• Promote inclusive volunteering opportunities, identifying and addressing barriers to participation.
• Develop external partnerships to enhance Sense’s volunteer network and extend opportunities.
• Good knowledge of policies and practices in safeguarding, risk management, and volunteer engagement.
• A commitment to people with complex disabilities and Sense’s vision and values.

Personal Circumstances

• This role requires a hybrid working model, with at least two days per week in the office or visiting shops or other sites.
• Ability to travel to either our Selly Oak (Birmingham) or our London office.
• Applications will be considered from candidates able to commit to a part-time schedule (pro-rata, minimum of four days per week).
• This role may require occasional overnight stays for training, meetings or events. 
   

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

About us

Alne Wood Park is a natural burial ground owned by the Heart of England Forest.

The burial ground provides a biodiverse environment encouraging wildlife both within the burial ground itself and in the surrounding woodland. 

The site is open for burials of local and non-local residents, regardless of their beliefs and religions. Burials can be conducted between 10am and 3pm. With no more than one burial per day, families have time to conduct funerals without pressure to leave.

After a funeral, over the next few months, the grave-site will be levelled as it settles and subsequently planted with a special blend of wildflower and grass seed that matches existing species from the site. At this point a small subtle stone or wood plaque can be purchased. This allows memorialisation but balances it with maintaining the natural look and feel of the site. 

As Association of Natural Burial Grounds members, we are committed to their code-of-conduct and are also looking to develop best practice in-line with guidance for a green funeral. In addition, the manager of Alne Wood Park is a member of both the Institute of Cemetery and Crematorium Management and also the Good Funeral Guild. 

About the role

We are seeking a compassionate and organised individual to join as our Alne Wood Park Coordinator.  

In this role, you will be involved in building a trusted relationship with a variety of stakeholders including site users, funeral directors and celebrants. You will approach matters sensitively and use your exceptional communication skills to support users arranging funerals, liaising with the other professions involved to ensure that funerary operations are undertaken to the highest possible standards.  You will be responsible for maintaining accurate plot records, submitting statutory documentation and responding to enquires.

This is a fulfilling role, and your passion for natural burials will be evident when you promote Alne Wood Park Natural Burial Ground through a range of marketing campaigns, attending events and public engagement activities.

The Heart of England Forest is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and a DBS disclosure.

Please download our candidate pack to find out more.

What we offer:

• 28 days holiday plus bank holidays (pro rata for part time employees)
• Contributory company pension with 4.5% employer contribution
• Health Cash Plan – get cash back on opticians, dentists and more!
• Group Income Protection Scheme – to support you if you get sick
• Employee Assistance Programme – financial, physical and mental wellbeing support
• Access to exclusive discounts from thousands of retailers
• Life Assurance at four times your basic salary

Hybrid role – with requirement to attend Birmingham office on a regular basis

As Senior Volunteer Coordinator every day is different - from offering guidance and advice to volunteer managers, to developing new training opportunities and attending events to promote volunteering across Aquarius services - you will certainly be kept busy. Organisation and time management is key as you’ll manage all elements of volunteering and monitor and evaluate volunteering data across the organisation.

You will play an active role in someone’s volunteering journey, from recruitment and ongoing support, to matching them to the right role. You will be key in ensuring that individuals have the right skills and training to thrive as volunteers with Aquarius. It is a highly rewarding role which relies on consistent communication and the ability to motivate others.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of these issues to play a key part in developing and supporting all volunteer programmes across Aquarius services. 

You will:

• Work with the Participation Development Officer, supporting the key aspects of the Group Volunteer Strategy
• Coordinate and support the development and delivery of volunteer programmes, and support local services with recruitment, support and management of volunteers – including establishing a pathway with local universities
• Develop and deliver volunteer training across the organisation, and also support engagement with the ANCHOR group and young people’s steering groups to help promote co-production and ensure that empowerment is implemented across the organisation.

To succeed, you’ll need

• Significant experience of achieving results in a similar role – backed by high levels of commitment to our work, to the Recovery Agenda, equal opportunities and anti-discriminatory practice, and the importance of mutual aid.
• Experience of working with volunteers which will include effective engagement, as well as recruitment, support and management
• An understanding of the functional approach to substance misuse, and will have demonstrated your ability to develop and deliver training programmes
• The ability to work well on your own initiative, prioritising, planning and managing your own workload, as well as the flexibility and all-round people skills to contribute as part of a friendly team
• The ability to communicate clearly and with sensitivity, in writing, face-to-face or on the telephone, with people at all levels and from a wide range of social and cultural backgrounds.
• Excellent IT skills, with knowledge of Microsoft Word, PowerPoint, Excel, Outlook and Access and the ability to produce clear and concise reports
• A willingness to travel, occasionally nationally, as well as to work evenings and weekends if required.

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

An enhanced DBS disclosure will be required for this post.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

About Focus Birmingham

Focus Birmingham is a local charity committed to transforming the lives of individuals with visual impairments and complex needs across Birmingham. Our mission is to empower people to live independently and achieve their fullest potential. As a charity, we rely on our supporters, partners and donors, volunteers, and team to help us to continue ‘Making lives better’ each day.

We’re seeking a creative, enthusiastic Supporter Engagement Coordinator to help develop and deliver fundraising campaigns, build lasting relationships with supporters, and organise events that raise awareness and funds for our work. You’ll play a key role in helping us connect with donors, volunteers, and the wider community while delivering impactful campaigns that make a real difference.

Key Responsibilities

Fundraising Campaigns

• Plan and deliver engaging fundraising activities, including events, partnerships, community fundraising, and online appeals.
• Work closely with the Income Generation and Partnerships Manager to identify new ways to raise funds.
• Create fundraising materials that reflect Focus Birmingham’s mission and values.

Supporter Engagement

• Build and maintain strong relationships with donors, supporters, and volunteers to ensure they feel valued and connected to our work.
• Coordinate and manage events, handling everything from logistics to day-of operations.
• Respond quickly and professionally to supporter inquiries, making sure they have a positive experience.

Corporate and Community Partnerships

• Build relationships with local businesses, schools, and community groups to secure sponsorships and partnerships.
• Represent Focus Birmingham at events, delivering talks and presentations to raise awareness of our work.

Administration and Reporting

• Keep accurate records of supporter information and fundraising activities in our CRM system.
• Prepare regular reports on fundraising campaigns, highlighting successes and areas to improve.
• Ensure all fundraising activities follow legal and regulatory guidelines.

Additional Duties

• Promote Focus Birmingham’s services to the local community and raise the charity’s profile.
• Contribute to team development by attending meetings and training as required, and follow all relevant policies and procedures, such as GDPR and safeguarding.
• Work to reduce costs, find new ways to generate income, and support the wider team.
• Help maintain a positive and collaborative work environment.
• Stay up to date with the services Focus Birmingham offers and ensure people are connected with the right resources.
• Take on other duties as needed to support the charity’s goals.
  
  

Key Criteria

Qualifications & Training

• Minimum of 5 GCSEs (A-C) or equivalent qualifications.

Skills & Experience

• An understanding of fundraising and marketing, including the importance of meeting income targets.
• Excellent communication and interpersonal skills, with the ability to connect with different audiences.
• Strong organisational skills and the ability to manage multiple tasks and meet deadlines.
• Familiarity with CRM systems and Microsoft Office.
• Knowledge of the charity sector and fundraising regulations is desirable.
• Experience in event planning and delivering successful events is desirable.
• Creative problem-solving skills, and the ability to come up with fresh fundraising ideas.
  
  

Personal Attributes

• Passionate about Focus Birmingham’s mission and dedicated to making a difference.
• Proactive and self-motivated, with a collaborative approach to team working.
• Adaptable, with the ability to face challenges and stay resilient.
  
  

Other Requirements

• A commitment to equality, diversity, and inclusion.
• An understanding of GDPR and confidentiality guidelines.
• Awareness of safeguarding procedures and a commitment to safeguarding service users.
• Willingness to work outside normal office hours from time to time when required.
  
  

How to Apply
If you’re excited about supporting Focus Birmingham’s work and feel you’re a good fit for the role, we’d love to hear from you.

Please review the attached recruitment pack for more details and send us a complete application form telling us why you’d be perfect for the Supporter Engagement Coordinator role.

If you have any questions, or require reasonable adjustments to support your application for this role, please reach out to us via the contact details on Focus Birmingham's website.

Focus Birmingham is an equal opportunities employer and values diversity. We welcome applications from all sections of the community.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services, based in the Morecambe Bay area. 

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11246 Stroke Support Coordinator

Location: Home-based, Morecambe Bay. However, frequent travel will be required as part of this role (will include team meetings, other work related meetings and home visits)

Hours: Part-time, 28 hours per week

Salary: Circa £21,391 per annum

Contract: This is a fixed-term contract for 12 months. Our services are contracted, we currently have funding for this contract until 31 March 2028.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 7 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes to live well after stroke.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires the post holder to travel across the locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.

The Fundraising Coordinator/Small Grant Writer role involves:

• Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
• Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
• Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
• Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
• In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
• In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.

About you

Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes:

• Berkshire
• Buckinghamshire
• Guernsey
• Hampshire
• Isle of Wight
• Jersey
• Kent
• Oxfordshire
• Surrey
• Sussex

There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 20 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment. 

Interviews: 25 March 2025

We are recruiting for an exciting new role:

• Participation and Networks Coordinator. 
• 28 hours per week at £15.00 an hour (Actual salary £21,840 -FTE £27,300).
• Fully remote with occasional prearranged in person meetings

This job is essentially about facilitating great conversations and then making sure that the learning from those conversations has real life impact. It’s a special role and will influence everything we do as an organisation - so we are keen to have someone really fantastic in it. Every day will be different in this role but you will be responsible for:

• Growing and managing our network groups, including those for researchers, universities, professionals, support groups, PDAers themselves & family members.
• Noticing themes that emerge, and bringing together people from across networks to take action. This will include co- producing research, written information, video/podcasts and convening groups who are trying to influence change.
• Encouraging people in networks to understand and use their power and influence, resulting in more and better research about PDA, new ways to share best practice, and a better understanding of PDA generally.
• Managing and supporting change projects alongside people in networks.

To do this role, you’ll need to understand PDA, and be an enthusiastic, inclusive and engaging facilitator. You’ll need to be self- organised, trustworthy and good with deadlines. Excellent writing skills, the ability to adjust your communication style to meet the needs of your audience, as well as the ability to use or quickly learn to use different software are also essential. In addition you will have the skills to be able to credibly and effectively design and push forward projects involving everyone we work with, treating everybody with respect.

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

REF-220001

Our Helpline Services Manager will oversee and be responsible for the ongoing Service delivery of Cruse’s first tier of support to bereaved people across England, Northern Ireland and Wales. You will join dedicated and passionate team. This includes our Helpline Telephone Support, and Email Services. 

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 21st March 2025, We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 28th March 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across London

One in 20 adults in the UK has never learnt to read at all, but it is never too late to learn. Read Easy UK is a volunteer organisation that delivers one-to-one reading coaching to adults aged from 18-88 through a network of affiliated, locally run volunteer groups.  

With its free, flexible, confidential approach, Read Easy encourages many people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our London Regional Adviser, your aim would be to find volunteers to ‘pioneer’ four new groups in London, and then provide them and our 15 existing groups in the city, with high-quality support. Your support will ensure that they provide the same for their volunteers and new Readers. From meeting with Team Leaders to provide one to one support, to delivering presentations and training for small groups of volunteers, this is a dynamic and rewarding role.

This is a part-time (18 hours per week) home-based post requiring flexibility, some early evening working and occasional travel to visit groups.

The successful candidate will have been employed to work with volunteers for at least two years; have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Applicants must live within Greater London.