Volunteer support worker jobs

Job Title: Advice & Information Worker 
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum 
Contract: Permanent
Location: Hatfield Office / hybrid options

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.

Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.

As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)

What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
 

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th January 2026

Recruitment afternoon will be held on 21st January 2026 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?

If so, we’d love to hear from you!

One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.

The Role

Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.

This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.

Key Responsibilities

• Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
• Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
• Build positive, trusted relationships with young people, offering encouragement, guidance and support
• Assist with projects and new youth club development in Bedford town centre
• Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
• Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery

About You

You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.

You will be:

• Passionate about supporting children and young people
• Confident engaging with young people in group settings
• Willing to learn and develop your youth work skills
• Able to work as part of a team and follow safeguarding procedures
• Experience working with young people (paid or voluntary) is desirable but not essential.

Hours and Contract

• Part-time role
• 10 hours per week, paid on a monthly salaried basis
• Working pattern includes evenings and weekends, with most sessions taking place after school

Additional Information

• Applicants must already have the right to work in the UK (no visa sponsorship available)
• This role may require a Basic or Enhanced DBS check following a conditional offer
• Applications will be reviewed as received, so early application is encouraged

Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.

Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?

We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.

The Role

Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.

This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.

Key Responsibilities

• Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
• Lead sessions and act as a positive role model for young people
• Support and supervise sessional youth workers during delivery
• Build and maintain positive relationships with partners, schools and external agencies
• Maintain accurate records to monitor attendance, engagement and outcomes
• Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
• Promote safeguarding, equality, diversity and inclusion in all areas of work

About You

You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.

You will have:

• Experience delivering youth work (paid or voluntary)
• Confidence leading group sessions and supporting small teams
• Strong communication and relationship-building skills
• An understanding of inclusive and safeguarding-led practice
• A Level 3 Youth Work qualification, or willingness to work towards one (essential)

Hours and Contract

• Part-time role
• 18 hours per week, salaried on a monthly basis
• Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school

Additional Information

• Interviews will be held on a rolling basis, so early application is encouraged
• Applicants must already have the right to work in the UK (visa sponsorship is not available)
• This role may require a Basic or Enhanced DBS check, subject to a conditional offer

Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.

Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.

Contract: Permanent part time – 15 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support 

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire, South Oxfordshire, Vale of White Horse and Oxford City.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about the role and to apply please visit our website.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Coventry deliver outreach services for people who are homeless, have been homeless in the last two years or, are at risk of becoming homeless. This is an exciting time in the development of the Skylight as the coverage of service delivery expands to reach even more homeless people in the city.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Brent offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Brent.

Location: Crisis Skylight Brent. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.

Contract: 12 months Fixed Term Contract

About the role

As one of the Lead Worker you will play a role in supporting people who are homeless or at risk of homelessness by providing assessment, coaching advice and advocacy, whilst linking individuals into services that provide support.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with services, colleagues, and partner organisations. You will have the ability to empower and upskill service users to be proactive in their accommodation search. You will provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs. You will Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness.  

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.  

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation 

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness. 

• Skills and experience in partnership working and networking.

• Flexible and adaptable to change. 

• Strong team player, able to use own initiative and reflect on your own practice. 

• Previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 11th January 2026 at 23:59

Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview

Interview date and location: Week commencing 19th January, 2026. Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.

Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams. 

The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Adur, Arun and Worthing to deliver carer support and on occasion to venues across the County to attend meetings and training as required. 

Interview Date: 19-21 January 2026.

Key Role Summary 

Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions. 

Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes. 

Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.

Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded. 

For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service   (inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading ...

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity 

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities. 

The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities. 

Values we are looking for in Candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

Disclaimers

Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.

 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Contract: Permanent part time – 18.5 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website for further details on how to apply.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We have an exciting opportunity for a youth worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.

We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

To apply, please apply via Charity Jobs or view our website for further details.

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Monday 19th January 2026.

Interviews will take place week commencing 26th January 2026.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Overview

Resilience Duty Worker (Young People)

Change Grow Live – Hertfordshire

Do you believe in the potential of young people—and in your ability to help unlock it?

At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve.

As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition.

About the Role

We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes.

This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways.

Key Responsibilities

You will:

• Act as a key point of entry into the service, processing referrals and completing initial triage assessments.

• Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice.

• Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions.

• Hold a small caseload, delivering brief interventions focused on substance use and risk reduction.

• Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker.

• Advocate for access to partner services and coordinate support across agencies.

• Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience.

• Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services.

• Work peripatetically across Hertfordshire to meet the needs of young people and families.

• Build strong partnerships with families, professionals and community services.

Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)
Full Time Hours: 37.5 per week
*Salary: £27,861.26 - £32,002.35
Allowance: Outer Fringe £683.99

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

Working in Hertfordshire

Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities.

About You

You will bring:

• Experience of working with young people and a strong understanding of the challenges they face.

• Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework.

• A sound understanding of drug and alcohol issues and experience in a related field.

• Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance.

• Excellent communication skills, both verbal and written, with strong IT capability.

• The ability to maintain accurate records and meet reporting deadlines.

• The ability to work flexibly and collaboratively within a multidisciplinary team.

• A full UK driving licence and access to a car (essential).

We Thrive at Change Grow Live By:

• Recruiting for success and recognising the contribution of our people.

• Creating safe, healthy, agile and flexible environments where people can do their best work.

• Learning, developing and growing together, building confidence and capability.

• Fostering belonging, inclusion and openness, where every voice counts.

• Delivering world-class learning and organisational development, aligned to our values and strategy.

What We Offer

• 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days)

• A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme

• Contributory pension scheme

• A wide range of benefits, including discounts for shopping, cinema and holidays

• A friendly, supportive team environment

• Training, career development and progression opportunities

• Refer-a-Friend scheme

Apply Now

Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Interview Date

26/1/2026

Closing Date

15/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Role description: You will work with local residents to continue our community engagement work, empowering residents to bring about positive change for North Leatherhead and facilitating their engagement in decisions affecting the local area.

Pay and hours: £16 an hour. 15 hours per week, with occasional evening and weekend working.

Contract: 6-month contract, initially.  

Location: LCH, Kingston Road, Leatherhead. KT22 7PX. Not suitable for remote working.

Context:

North Leatherhead is in the top 5% most deprived neighbourhoods in Surrey, with one of the highest concentrations of foodbank use in the county and healthy life expectancy rates that are, on average, seven years lower than in South Leatherhead. A listening exercise by Mole Valley District Council highlighted the lack of community provision and the damaging impact of the closure of the children’s centre and other community buildings in recent years.

Leatherhead Community Hub (LCH) opened in March 2022 as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving partner organisations a permanent base from which to offer vital support. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,500 visitors a month to our community café and the many other community activities run by LCH and other local groups.

One of LCH’s core values is to be community-led, and we are always looking for opportunities to take on board people’s ideas and develop their gifts. Last year, we set up a non-contact boxing project and we have plans for a new football project, in response to parents’ concerns about the lack of provision for children and young people. Responsibility for both projects is being handed over to local residents.

Role description:

You will be responsible for listening to, engaging with and empowering local residents to facilitate positive change in their community, with the following specific objectives:

· To establish a residents’ panel (or similar), giving local residents a greater say in decisions affecting local community.

· To organise an Annual General Meeting (or similar), ensuring that LCH is accountable to the local community.

· To carry out a community survey (or listening exercise) for North Leatherhead, to increase our understanding of the concerns and hopes of local residents.

In addition, we would like to explore ways to increase ownership and involvement of local residents in all aspects of the running of LCH. You will be employed by LCH, using the Hub as a base for networking and capacity-building, whilst also reaching out to other sections of the community. This role will require you to have a regular presence at LCH and in the wider community.

Requirements of the postholder: 

Essential:

· Excellent listening skills – friendly and approachable, with the ability to connect with people from a wide range of backgrounds and make them feel supported and valued.

· Experience of volunteering and/or working in a community setting.

· Strong organisational, time management and IT skills.

· A positive and creative approach to work – able to handle new or competing demands and work on own initiative without close supervision.

· A willingness to work flexibly, including occasional evening and weekend meetings.

· A firm commitment to the vision, mission and values of LCH.

Desirable:

· Good networking skills and experience of working with other organisations to achieve positive change for the community.

· An understanding of the principles of asset-based community development and other participatory approaches to community development.

· A proven ability to motivate and support people to use their strengths and skills for the benefit of the wider community.

· Experience of carrying out community research and/or grassroots organising.

· Experience of living, working and/or volunteering in the local area.

How to apply:  Please send us your CV and a cover letter (no more than 500 words), explaining why you would like this role and how you meet the job requirements.

 Posted on: 15th December 2025 

Closing date: 15th January 2026 

Interview date: 23rd January 2026

We are keen to appoint someone to start in February, or as soon as possible.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for a full Job description

Location: Cambridge, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE plus Cambridge living allowance of £2301 per annum.

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?

Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.

What You’ll Do

As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:

• Supporting physical and emotional wellbeing
• Encouraging engagement in education, employment, and training
• Promoting social inclusion and personal safety
• Teaching essential life skills like cooking, budgeting, and cleaning
• Building trusted relationships and being a positive role model
• Collaborating with social workers, volunteers, and external agencies
• Maintaining accurate records and contributing to support plans

We’re seeking someone who is:

• Empathetic and resilient, with a genuine passion for supporting young asylum seekers
• Organised and proactive, able to manage multiple priorities
• A strong communicator, both written and verbal
• A team player, who thrives in a diverse, multicultural environment
• Flexible, with the ability to work occasional evenings and weekends

Essential Requirements

• Alignment with Baca’s values and mission.
• Experience working with young people (1:1 and group settings)
• Understanding of safeguarding and child protection
• Full UK driving licence and access to a vehicle
• Enhanced DBS check (required)

Desirable

• Experience working with unaccompanied asylum seekers or trafficked young people
• Knowledge of asylum processes and trafficking risks
• Experience working cross-culturally and with statutory agencies

Why Join Baca?

At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:

• A supportive and inclusive work culture
• Ongoing training and development
• Opportunities to make a lasting impact

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.