Volunteer Support Worker Jobs
Are you passionate about empowering individuals to achieve their full potential in the workforce? Ambitious College is seeking a dedicated Lecturer to join our team and deliver an impactful Supported Internship curriculum based at The Whittington Hospital.
Ambitious College is dedicated to providing unparalleled educational opportunities for young autistic people. Our Supported Internship Programme offers a unique blend of classroom-based learning and hands-on experience within a real workplace environment. Located between the vibrant atmosphere of the Whittington Hospital and our classroom facilities, we provide a dynamic setting for growth and development.
As a Supported Internship Lecturer, you'll play a crucial role in guiding and inspiring our interns as they embark on their journey towards meaningful employment. You will facilitate a supportive learning environment where interns are immersed in real workplace settings, receiving continuous feedback and honing their employability skills. Your dedication and expertise will equip our interns with the confidence and competencies needed to thrive in adulthood and competitive employment.
Please note: You will be based full time at The Whittington Hospital, N19 5NF
Key Responsibilities:
- Develop and deliver a dynamic Supported Internship curriculum tailored to the needs of our learners.
- Provide engaging teaching sessions that promote skill development and independence in the workplace.
- Offer individualized support and guidance to learners, fostering their personal and professional growth.
- Collaborate with host employer (Whittington Hospital) to create meaningful internship opportunities and facilitate successful work placements.
- Lead and inspire a team of two Job Coaches, ensuring a cohesive approach to delivering the curriculum.
- Monitor learner progress, assess performance, and provide constructive feedback to facilitate continuous improvement.
Why join us?
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes online.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.
Start date: June 2024
Closing Date: Sunday 14th of April
Interview Date: Thursday 18th of April
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Do you have a passion for projects and a desire to tackle financial insecurity? Turn2us is looking for a Project Support Officer to support data, impact, digital, planning, and innovation projects.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Impact & Innovation works with our colleagues and partners, using our expertise to drive best practice, find innovative solutions and scale learning. We create infrastructure to increase Turn2us’s impact, improving financial security for all.
The Project Support Officer plays a key role ensuring projects are delivered in an effective and timely way. Working with project managers across the directorate, you will have to be responsive, flexible and adaptable to change, as well as an excellent communicator who builds high-quality relationships.
If you want to be part of tackling the causes and symptoms of financial insecurity, please apply to join our team.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
How to apply
Then, the next steps will be:
- You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
- As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
- The closing date for applications is 19th April 2024 at 11:59PM.
Please let us know if you will require any special provision as a result of any disability should you be called for interview.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join our team in Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11158 Stroke Association Support Coordinator
Location: Home-based, Worcestershire, however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £17,546 per annum (FTE circa £25,500 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 8 May 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
· Completing 6-month Post Stroke Reviews
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we
support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from
the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year.
From Spring 2024 we will have forty-three centres and extension projects across England and Scotland, with a
number of new centres planned for 2023-24, and ambitious plans to scale-up our provision further over the coming years.
We are looking for people who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term full-time role as an Education Worker at one of our centres in London. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The client requests no contact from agencies or media sales.
We currently have an opportunity for 3 x Initial Support Agents (known internally as Triage & Early Intervention Officers) to join our team based at Ingatestone, Essex. These roles are full time working shifts 8am to 4pm or 9am to 5pm Monday to Friday with the option of hybrid working.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are recruiting a number of Triage and Early Intervention Officers. You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Working pattern will be either 8am to 4pm Monday to Friday or 9am to 5pm Monday to Friday.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Development Worker
Fixed Term Contract
Job Ref: V491
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £20,000 pro rata (25K FTE) plus attractive employee benefits package
Start date: ASAP
Location: Office based in Alloa, or locally home based, with regular work in local communities
Closing date: 1 April 2024 – 10am
Interview date and Location: Monday 8 April 2024 – Alloa
Volunteering Matters
At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We also have a national Employee Volunteering Team, with over 25 years’ experience, acting as a broker of tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work!
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Role Purpose
The Retired and Senior Volunteer Programme (RSVP) is supported by the Volunteering Matters family. RSVP is a volunteer-led project that encourages, facilitates, and supports older people aged 50+ to keep active by volunteering in their community.
RSVP believe by volunteering and using their life experience and skills, older people are less likely to be socially isolated and suffer from poor mental and physical health and wellbeing. RSVP groups are coordinated by a team of Volunteer Organisers. Current activities include volunteering within NHS hospitals and schools, charitable knitting groups, walking groups, and a Handyperson scheme. Over 1000 older people have engaged over the last 21 years.
We are looking for a Development Worker who can work flexibly, is driven, and is passionate about supporting older people to volunteer in their community. It is important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.
The coronavirus pandemic caused major disruption to RSVP. Risks to older people meant that our volunteers were asked, overnight, to shield at home. RSVP activities closed for a prolonged period of time. While these have since re-launched, a significant number of Organisers and Volunteers have not returned to volunteering.
As our Development Worker, you will provide staff support to re-build RSVP activities across Forth Valley. You will help to decrease social isolation and loneliness, and improve older people’s mental health and wellbeing, by engaging them in regular, ongoing volunteering roles suited to their needs and interests.
You will work closely with a small team of Volunteer Organisers, supporting and empowering them to deliver and develop RSVP activities across Forth Valley.
Over the next year, we aim to engage a minimum of 60 new volunteers in our activities across Forth Valley. You will lead a volunteer recruitment campaign while also developing and implementing sustainable infrastructure for the future such as Organiser guides, and other volunteering and project resources. These local resources will supplement the nationally developed “RSVP toolkit” and resource materials already available.
This role is funded by the Community Mental Health and Wellbeing fund, in Falkirk, Stirling and Clackmannanshire.
Key Duties
• Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward
• Teamwork across the regional staff team and the wider charity, working in a flexible way
• Support the day-to-day activities, and development of RSVP. This includes meeting ambitious goals, ensuring all older people engaged achieve positive outcomes
• Establish and maintain excellent working relationships with stakeholders including colleagues, volunteer organisers, volunteers, schools, NHS staff, partner organisations and others. This will include face-to-face meetings in a variety of locations across Forth Valley
• Develop and lead an ambitious volunteer recruitment campaign, aimed at engaging older people in volunteering. This includes creating relevant promotional material and information.
• Recruit and support older volunteers and volunteer organisers in an inclusive way
• Support existing Volunteer Organisers, alongside the Delivery Leader, particularly around ensuring the project has appropriate infrastructure in place for our activities
• To maintain Volunteering Matters and RSVP standards around quality and effective Volunteer Management
• Support appropriate risk assessment, safeguarding, quality assurance and audit processes
• Ensure quarterly statistical data is collected and that RSVP Forth Valley meets its agreed goals, reporting format and schedule as required by our funders.
• Administration tasks including the use of Office 365, Microsoft Teams and other relevant software
The above job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Skills / Knowledge Required
• An excellent knowledge and understanding of the life challenges and issues that older people face
• An understanding of how to assess the needs of an individual, using a person-centered approach
• Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure older person the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly
• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages
• A creative approach to problem solving, an ability to work independently and use own initiative
Experience Required
• Experience working directly with older people as volunteers
• Experience in leading or supporting a large volunteer recruitment campaign
• Experience in all aspects of effective Volunteer Management
• Experience developing strong working relationships with a range of internal and external stakeholders
• Experience of project management, achieving goals, managing a busy workload and working to deadlines
• Experience of measuring the impact of volunteering, and understanding the results
• Understanding of, and full commitment, to Equality, Diversity, and Inclusion
Qualifications
We are not looking for any specific qualifications, for this role. Relevant experience and skills are more important, along with a commitment to our organisational values.
Our values and ways of working
We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.
Part of your working week will need to be based in local communities within Forth Valley, meeting older people, volunteers, and other stakeholders. For the remainder of the time, you will work from our Alloa office, or from home (must be based locally).
If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and other infrastructure will be supplied.
At Volunteering Matters, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our organisational values at all times:
We are Empowering.
We are Inclusive.
We are Compassionate.
We are Positive.
We are Straightforward
We are looking for a candidate who can evidence these characteristics in their application and at interview.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment. We will support you to become a member of the PVG scheme, or update your existing membership (if relevant).
Employee Benefits
Volunteering Matters ambition is to be the best place to work in the charity sector. We offer a wide range of employee benefits which include:
• Fully flexible working
• Unlimited annual leave allowance to achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• Access to our free Employee Assistance line (provided by CiC Wellbeing)
• An organisational “Wellbeing Promise”
Diversity & Inclusion:
We encourage applications from people of all backgrounds and communities. This will help us to ensure that our staff team represents the people we serve in Forth Valley.
We particularly welcome applications from Black people, people of colour, and people with disabilities - all of whom are currently under-represented in our staff team.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
To Apply for this role - Visit our website -
• Please prepare an up-to-date CV
• Please write a supporting statement – this should be at least 1 A4 page which demonstrates why you are the best person for this role. You should refer to the Job Description and Person Specification
• Send your CV and supporting statement
• Finally, please complete our Recruitment Monitoring Form which is available on our website
If you have any questions around this role, or would like to discuss the role with our recruitment manager, please visit our website for contact information.
#volunteeringmatters
The client requests no contact from agencies or media sales.
We’re seeking a passionate and committed individual (female) to join our team as a Resettlement Support Worker. In this role, you will play a vital role in a team that has been supporting sanctuary seekers in Lambeth since 2016.
Your mission: to support individuals and families to feel safe in their homes and empower them to build new and fulfilling lives in the UK.
For occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1)
About the role
As a Resettlement Support Worker, you will work with a caseload of families and individuals who have either arrived in the UK under specific resettlement schemes or who have recently been granted their refugee status. You will support people in the community and their homes, which may be in supported, temporary or private sector accommodation.
In your role you will work with clients on their support plans, guiding them to identify their goals as they begin a new chapter in Lambeth. Support to our clients is holistic and will include: support to register with GP and access/understand UK health system; support to understand and apply for benefits; support and encouragement to engage in Employment, Training and Education opportunities; support to manage their housing and in the case of clients living in temporary accommodation, support to move on to more sustainable options. Our ultimate goal is for clients to feel safe, respected and hopeful for their future in the UK.
About you
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We strongly encourage those with lived experience to apply; this might be of forced migration or the UK immigration system. We also consider relevant experience to include supporting other community members to overcome challenges/access services (not just experience gained in paid work)
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You speak one of the community languages: Dari and/or Pashto
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Your approach is both caring and empowering, working with people’s strengths to encourage them to take opportunities
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Strong active listening and communication skills and able to share information in a clear way with people unfamiliar with UK systems
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You are passionate about improving the lives of those seeking sanctuary in Lambeth
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You are committed to working with individuals from different communities and backgrounds in an anti-discriminatory way
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You are willing to undertake training in relation to the job and learn new skills
Closing date: 31st March 2024 (at Midnight)
Interviews to be held: 18th April 2024
We understand people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview unless they wish to.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Please see website for more details.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer in our profile page
Travel: Occasional, less than once per month
Closing date: 23:59, Wednesday 10 April 2024
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Glasgow. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulations, you will ensure the office is safe, organised and efficient.
About the role
The Nations Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical
- Data with knowledge of General Data Protection Regulations (GDPR).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: Wednesday 24 April and Thursday 25 April 2024, in person, at the Glasgow office
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
The service:
Queens road and herons court are 9am-5pm Mental health services supporting 22 low-medium need customers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Participate in the support planning and risk management, as facilitated by the lead Support Worker.
Carry out security duties to ensure the safety of the customers and premises.
Monitor the CCTV throughout the shift.
Enable customers to make full use of community facilities by providing support as directed.
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
Report any observations relating to customers welfare.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
Maintain records as required at the project under the direction of the support workers / management.
Participate in team meetings/reviews and the general development of the service.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Self starter who is able to use their initiative
What you'll bring:
Essential:
No qualification required
Good IT and writing skills
Desirable:
NVQ Level 2 minimum or equivalent.
Experience of work within social care, mental health and public health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Bracknell.
£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Involving customers in the design, development and delivery of the service
Empowering customers to ensure they receive the service and benefits they are entitled to
Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
What you'll bring:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Essential:
NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Horn Lane service in Acton.
£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Horn Lane service, is for young children / adult between the ages of 16 and 21, we are Ofsted registered.
We a re a dynamic and caring team
We are based in Acton, West London, 2 minute walk from Acton Main Line, with the Elizabeth line and 10 minutes walk from Central Acton central line.
We are a 24/7 service, and operate a 4 week rolling program which includes early shifts 8-4, late shifts 2-10 and weekend work, no sleep ins.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Building supportive, trusting relationships with our young people
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting young people to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals & Independent Life Skills
- Ensuring ongoing assessment and management of risks associated with our young people within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that our young people enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving young people in the design, development and delivery of the service
- Empowering young people to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self-development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector or willing to work towards NVQ Level 3
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Age UK Nottingham & Nottinghamshire have an exciting opportunity for Support Worker (Specialist Dementia Day Service) to join the team.
Location: Sybil Levin Centre, Nottingham
Salary: £10.42 per hour (increasing to £11.44 from April 2024)
Job Type: 2 x Permanent (minimum 16 hours per week) and 1 x Maternity Cover (18 hours per week)
Support Worker (Specialist Dementia Day Service) – The Role:
The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.
You will be part of a small team at the Specialist Day Service and use an innovative person-centred approach to support people with dementia.
This post requires that you will provide personal care including assisting people to use the toilet as required and assisting people to have a bath as required.
This role would suit someone able to use their initiative and think creatively, in order to ensure that our service meets the needs of its users in a welcoming and vibrant environment.
Support Worker (Specialist Dementia Day Service) – Key Responsibilities:
- To work as part of a team delivering a day service for people with dementia using the SPECAL method at all times
- To undertake SPECAL training and attend ongoing debriefings
- You will assist with preparing the day service each day prior to service attendees arriving
- To help plan and deliver a range of personalise activities to create a lively and stimulating environment
- Manage, organise and prioritise own workload using your initiative as required and in response to the service priorities and needs
- To have a positive and flexible attitude to your work and to support colleagues to successfully plan and deliver all services at the centre
- By agreement to cover for colleagues work during their absences
- To be involved in supporting and mentoring volunteers
Support Worker (Specialist Dementia Day Service) – You:
- Due to the responsibilities of the post, this particular role is only open to applications from people aged 18 or over
- Candidates should possess excellent interpersonal and listening skills, with an open, sensitive and compassionate approach
- Good organisational and communication skills are essential, as well as a positive attitude and the ability to work well in a busy team
- Ability to deliver a day service using SPECAL principles which include the delivery of personal care
- The ability to undertake SPECAL training and attend briefings on a regular basis
- To commit to supporting people with dementia using the SPECAL method at all times
- Commitment and ability to support the planning, preparation and delivery of a day service
- Good organisational and communication skills, with the ability to maintain clear and accurate paper or electronic records as required
- Able to be flexible with the work pattern to ensure adequate cover at the centre
- To have the ability to work on own initiative, as well being a supportive team member, reporting back to your line manager, as appropriate
- The ability to remain calm in an emergency situation
- Knowledge and understanding of Equality and Diversity issues and a commitment to implement the Age UK Notts Equality and Diversity policy
Support Worker (Specialist Dementia Day Service) - Benefits:
- 24 days annual leave (pro rata), rising one day a year with each year of service (maximum 32 day) + public holidays
- Workplace Pension
- Enhanced Charity Maternity/Paternity pay
- Employee Council
- Continuous professional development opportunities
- Flexible working scheme
About Us:
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. We provide companionship, advice and support for older people who need it most.
Why Work for Us:
Situated just outside the centre of Nottingham, with excellent transport links, Age UK Nottingham has an excellent track record of long serving employees, some of those being with us for up to 25 years.
We enjoy enabling our employees to train and develop within their role and across the organisation by supporting both in-house and external training requests where possible.
Age UK Nottingham & Nottinghamshire promotes equality and diversity.
The closing date for receipt of completed applications is 9am on Monday 11th March 2024. Interviews will be help week commencing Monday 18th March 2024.
To submit your application for this exciting Support Worker (Specialist Dementia Day Service) opportunity, please click ‘Apply’ now!
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
The role of Initial Support Agent (known internally as a Triage and Early Interventions Officer (TEIO)) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected By Crime (ABC) service in Humberside.
The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time role)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a TEIO will be to answer and speak to incoming callers as well as to hold a caseload and make outgoing calls to those affected by crime. You will be the primary contact for the Hub across Humberside and will be the face of the service.
As a TEIO, you will;
- answer incoming calls, speak to those affected by crime and hold a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.